What will you do:-

• Handle full/partial sets company account, maintain a documented system of accounting policies and procedures.
• Monthly account closing and management reporting
• Actively involved in the new ERP system
• Keep track of inventory inflow and outflow
• Provide administrative support to Sales & Service Department
• Assist HR in Updating & maintaining employee benefits, employment status & similar records
• Handle general office administrative matters or any other ad-hoc duties assigned

What it requires:-

• At least 1 to 2 years of relevant working experience
• Knowledge and proficiency in accounting technology software and databases and other business intelligence software
• Bilingual in English and Chinese as required to liaise with Mandarin-speaking customer and colleagues
• Strong time management and prioritization skills
• Excellent communication
• hardworking and genuine personality

An accounts administrator, also known as an accounts executive, is responsible for managing a company's accounts, including accounts payable and receivable. Their duties include:

• Handling payroll
• Recording invoices
• Managing other cash flow processes
• Documenting and updating a company's accounting database
• Reporting any discrepancies that may appear
• Preparing financial reports for upper management
• Liaising with third parties such as auditors and tax agents

To become an accounts administrator, you typically need a bachelor's degree in accounting, finance, or a related field, along with relevant experience in accounting or financial administration.

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

Contract Period:

1 Jan 2025 to 31 Dec 2026 with option to extend 1 year

Working Arrangements:

Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1hr lunch break

Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break

(Tentative working hours, subjected to change based on school time table)

Service not required on Saturdays, Sundays and gazetted public holidays

Job Scope:

1. Safety in Food Labs

· Assist teachers with the general safety in the food lab i.e. clean up spills on the floor immediately to prevent slips and falls

· Assist teachers with simple first aid treaments such as cuts and burns

2. Receiving food order

· Receive food items ordered by teachers and check the food items against the delivery order

· Pack other food items with appropriate materials and put in the correct storage areas in the food lab

· Keep teachers informed if food items delivered are not in correct quantity or in unacceptable condition.

· Check for food expiry dates and inform teachers accordingly

3. Before and After Practical Lessons of FCE and NFS

· Wipe teachers’ working tables and demonstration table every morning before lessons.

· Clean and maintain the food lab equipment and room after lessons everyday

· Prepare food items and materials needed for practical lessons

· Wash linens that are used for lessons

· Dispose of kitchen refuse from the rubbish bin and lined the bin with trash bag in both labs after practical lessons.

4. Duties during school holidays and events

· Clean and maintain the lab inventory and equipment, report any defects to materials.

· Maintain equipment and utensils of workstations in both Food Laboratories during school holidays and special events stated below.

- GCE O level and N level practical examinations Staff sharing on cooking

- Inter-class competition

- Ad-hoc school programme that requires usage of food lab

Requirements:

1. Able to read and communicate in Simple English
2. Preferably Primary School Education
3. Preferably 3 years experiences as Food Lab Asst or its equivalent
4. Have knowledge in basic cooking skills and food safety
5. Have high standards of cleanliness and the ability to adhere to strict hygience rules
6. Good teamwork and flexible approach to working

Salary:

$2100/mth

Reg No: 96C4864

EA License No: R22110839

Responsibilities :

• Recruit and supervise Electrical and ICA Engineering resources -developing their professional competence and maximizing their business contribution
• Establish and continuously improve Electrical and ICA Engineering standards and practices
• Select, implement, and support Electrical and ICA Engineering tools and infrastructure
• Select, contract, and manage engineering services providers and other technical suppliers
• Be a technical leader within the Electrical and ICA engineering group by reviewing the work of the team and guiding them
• Coordination with Client, Consultant, Client Site Technical Representative(s), Subcontractors and Suppliers during project execution
• Prepare and submit electrical drawings to Client and Consultants and liaise with them for drawing submission and approval
• Identify and records changes to the project scope of supply and negotiates variation orders for customer
• Identify the electrical scope of work required in tender documents, prepare RFQ, review and clarify tender proposals for compliance to project requirements, prepare tender evaluation report, and assist in selection and finalization of electrical subcontracts
• Support PM for project schedule or manpower arrangements
• Lead electrical team to carry out electrical testing and commissioning

Requirements:

• BS in Electrical Engineering and recognize by Singapore PE board
• 10 years’ relevant experience in Electrical and 5 years relevant experience in leading and guiding a team
• Experienced in managing the detailed design of electricity supply and distribution systems for large scale infrastructure projects such as airport, data centre, environmental, waste water treatment plants, desalination plants, power plants, petrochemical plants and waste to energy plants, mission critical, commercial and industrial project
• Well versed in understanding and application of electrical codes and standards including Singapore Standards, IEC, IEEE, etc
• Experienced in coordination with BIM team for industrial project implementation
• Strong communication and analytical skills
• Familiarity with ETAP tools is added advantage

Roles and Responsibilities

• Manage team by providing guidance and support, identifying and addressing roadblocks, and fostering a sense of shared accountability to achieve shared goals
• Strategically procure containers and optimize their lifecycle management to ensure cost-effective and efficient operations
• Handle container procurement and delivery management and container procurement negotiation
• Oversee container production schedule and handle container delivery coordination to achieve on-time delivery
• Handle lease portfolio optimization including lease expiration management, portfolio optimization, contract analysis, process improvement, data analysis, and record keeping
• Keep track of financial operational performance including budget management, performance monitoring and reporting, as well as compliance and risk management
• Manage improvement on business process and system development
• Manage ad-hoc tasks and assignments as delegated by the Manager

Requirements

• Bachelor’s Degree in Business Administration, Management, or related fields
• Liner shipping experience in managing container procurement or related field highly advantageous
• Proficient in Google Workspace tools (Sheets/Docs/Slides) and MS Excel/Word/PowerPoint
• Strong interpersonal and written/verbal communication skills to communicate effectively with multicultural teams and internal/external parties
• Highly organized, able to prioritize tasks, manage time and deadlines, and multi-task effectively
• Detail-oriented, able to identify and analyze problems, develop solutions and make sound decisions
• Able to manage and motivate teams effectively
• Continuously open to learn and apply new technologies and methodologies to enhance business processes
• Experience in data tools such as Tableau and Looker preferred

Job Description:

• Assist Superior in office administrative support
• Handle and monitor the driver's schedule
• Undertake logistic and invoicing matters
• Track inventory, monitor suppliers, and liaise with suppliers and vendors
• Act as a liaison between internal departments, contractors, and external partners
• Follow up on online sales and Google Drive
• Inspect deliveries for damage or discrepancies and document any issues
• Verify and record storage destinations based on receiving documents
• Properly store materials in designated locations, ensuring easy retrieval when needed
• Retrieve stored materials according to orders and move them to production or shipping areas in a timely manner, ensuring accurate order picking
• Maintain detailed records and documentation related to the receipt, storage, and distribution of materials
• Ensure accuracy in recording inventory movements
• Ensure appropriate labelling and documentation are attached to shipments
• Conduct routine cycle counts to validate inventory accuracy
• Collaborate with inventory control teams to identify and rectify discrepancies
• Utilize computer systems to locate materials within the inventory database
• Ensure accurate and up-to-date information is reflected in the system
• Prepare, file, and maintain contracts, invoices, purchase orders, and delivery records
• Ensure all records comply with company and regulatory standards

Requirements:

• Prior experience in construction or logistics sector is a bonus.
• Able to work in a challenging environment.
• Minimum diploma in any related field.

Part-Time Dental Assistant Wanted

Are you passionate about dental care and looking for a flexible part-time opportunity? Join our friendly and professional team at Toothsmith Dental Surgery!

Position: Part-Time Dental Assistant
Location: Potong Pasir MRT Station, Singapore
Hours: 3 days a week, 4-hour shifts (flexible scheduling available)
Salary: $12–$15/hour, commensurate with experience

Responsibilities:

• Assist dentists during treatments and procedures.
• Sterilize and prepare instruments and equipment.
• Provide excellent patient care and ensure patient comfort.
• Maintain a clean and organized work environment.

Requirements:

• Prior experience in a dental clinic is preferred, but training can be provided.
• Good communication and interpersonal skills.
• Detail-oriented, organized, and reliable.
• Ability to work in a team and multitask in a fast-paced environment.
• Basic computer skills for managing appointments and records.

What We Offer:

• Flexible working hours.
• Friendly and supportive work environment.
• Opportunity to grow your skills in the dental field.

How to Apply:
Email your resume to [email protected] with the subject line: Part-Time Dental Assistant Application. Kindly include your availability and contact details.

We look forward to welcoming you to our team!

KuaLu Technology provides enterprises with a one-stop, anytime-anywhere online office engine, integrating underlying corporate data to enable rapid cloud-based approvals for HR, finance, procurement, and administrative management. It also features intelligent meeting and AI-powered search functions, helping businesses enhance daily management efficiency and ensure data security.

Location: Southeast Asia

Responsibilities

1. Sales Strategy Development:

• Design and implement sales strategies for office software to achieve regional revenue and growth targets.
• Identify and prioritize business opportunities in key Southeast Asian markets.

2. Channel Development:

• Build and manage partnerships with local distributors, resellers, and system integrators.
• Strengthen relationships with channel partners to ensure optimal coverage and performance.

3. Team Management:

• Recruit, train, and lead a high-performing sales team.
• Set clear sales objectives, monitor team performance, and provide regular feedback and coaching.

4. Market Analysis:

• Analyze market trends, competitor activities, and customer needs to inform product positioning and sales strategies.
• Work with the marketing team to localize campaigns and promotional efforts for target markets.

5. Client Relationship Management:

• Build long-term relationships with enterprise clients, understanding their needs to provide tailored solutions.
• Negotiate contracts and close high-value deals.

6. Cross-functional Collaboration:

• Coordinate with product, marketing, and technical teams to ensure seamless delivery of solutions to clients.
• Provide feedback to R&D teams on local market needs and feature requirements.

Qualifications

1. Experience:

• 5+ years of sales experience in the software industry, with at least 1 year in a leadership role.
• Proven track record of managing sales in office software or related sectors.
• Extensive knowledge of the Southeast Asian markets, particularly in Singapore, Malaysia, Indonesia, and Thailand.

2. Education:

• Diploma’s degree or higher in Business, Marketing, IT, or a related field.

3. Skills:

• Strong understanding of software sales cycles, licensing models, and SaaS/PaaS solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to manage and motivate a team to achieve aggressive targets.
• Analytical mindset with the ability to derive actionable insights from data.

4. Language:

• Proficiency in English and Mandarin (preferred for communication with Chinese-speaking clients and partners).

5. Personality Traits:

• Results-driven, self-motivated, and adaptable to changing market dynamics.
• Strong cross-cultural understanding and ability to work in diverse environments.

KuaLu Technology provides enterprises with a one-stop, anytime-anywhere online office engine, integrating underlying corporate data to enable rapid cloud-based approvals for HR, finance, procurement, and administrative management. It also features intelligent meeting and AI-powered search functions, helping businesses enhance daily management efficiency and ensure data security.

Location: Southeast Asia

Responsibilities

1. Sales Strategy Development:

• Design and implement sales strategies for office software to achieve regional revenue and growth targets.
• Identify and prioritize business opportunities in key Southeast Asian markets.

2. Channel Development:

• Build and manage partnerships with local distributors, resellers, and system integrators.
• Strengthen relationships with channel partners to ensure optimal coverage and performance.

3. Team Management:

• Recruit, train, and lead a high-performing sales team.
• Set clear sales objectives, monitor team performance, and provide regular feedback and coaching.

4. Market Analysis:

• Analyze market trends, competitor activities, and customer needs to inform product positioning and sales strategies.
• Work with the marketing team to localize campaigns and promotional efforts for target markets.

5. Client Relationship Management:

• Build long-term relationships with enterprise clients, understanding their needs to provide tailored solutions.
• Negotiate contracts and close high-value deals.

6. Cross-functional Collaboration:

• Coordinate with product, marketing, and technical teams to ensure seamless delivery of solutions to clients.
• Provide feedback to R&D teams on local market needs and feature requirements.

Qualifications

1. Experience:

• 5+ years of sales experience in the software industry, with at least 1 year in a leadership role.
• Proven track record of managing sales in office software or related sectors.
• Extensive knowledge of the Southeast Asian markets, particularly in Singapore, Malaysia, Indonesia, and Thailand.

2. Education:

• Diploma’s degree or higher in Business, Marketing, IT, or a related field.

3. Skills:

• Strong understanding of software sales cycles, licensing models, and SaaS/PaaS solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to manage and motivate a team to achieve aggressive targets.
• Analytical mindset with the ability to derive actionable insights from data.

4. Language:

• Proficiency in English and Mandarin (preferred for communication with Chinese-speaking clients and partners).

5. Personality Traits:

• Results-driven, self-motivated, and adaptable to changing market dynamics.
• Strong cross-cultural understanding and ability to work in diverse environments.

KuaLu Technology provides enterprises with a one-stop, anytime-anywhere online office engine, integrating underlying corporate data to enable rapid cloud-based approvals for HR, finance, procurement, and administrative management. It also features intelligent meeting and AI-powered search functions, helping businesses enhance daily management efficiency and ensure data security.

Location: Southeast Asia

Responsibilities

1. Sales Strategy Development:

• Design and implement sales strategies for office software to achieve regional revenue and growth targets.
• Identify and prioritize business opportunities in key Southeast Asian markets.

2. Channel Development:

• Build and manage partnerships with local distributors, resellers, and system integrators.
• Strengthen relationships with channel partners to ensure optimal coverage and performance.

3. Team Management:

• Recruit, train, and lead a high-performing sales team.
• Set clear sales objectives, monitor team performance, and provide regular feedback and coaching.

4. Market Analysis:

• Analyze market trends, competitor activities, and customer needs to inform product positioning and sales strategies.
• Work with the marketing team to localize campaigns and promotional efforts for target markets.

5. Client Relationship Management:

• Build long-term relationships with enterprise clients, understanding their needs to provide tailored solutions.
• Negotiate contracts and close high-value deals.

6. Cross-functional Collaboration:

• Coordinate with product, marketing, and technical teams to ensure seamless delivery of solutions to clients.
• Provide feedback to R&D teams on local market needs and feature requirements.

Qualifications

1. Experience:

• 5+ years of sales experience in the software industry, with at least 1 year in a leadership role.
• Proven track record of managing sales in office software or related sectors.
• Extensive knowledge of the Southeast Asian markets, particularly in Singapore, Malaysia, Indonesia, and Thailand.

2. Education:

• Diploma’s degree or higher in Business, Marketing, IT, or a related field.

3. Skills:

• Strong understanding of software sales cycles, licensing models, and SaaS/PaaS solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to manage and motivate a team to achieve aggressive targets.
• Analytical mindset with the ability to derive actionable insights from data.

4. Language:

• Proficiency in English and Mandarin (preferred for communication with Chinese-speaking clients and partners).

5. Personality Traits:

• Results-driven, self-motivated, and adaptable to changing market dynamics.
• Strong cross-cultural understanding and ability to work in diverse environments.

Job Scope:

• Provide front-line customer service (deals with walk-ins and phone queries)
• Handling of pupils who are not feeling well, late comers and early dismissals; attending to pupils’ minor injuries
• Provide administrative support such as contacting parents including printing, scanning, photocopying, filing, data entry & data collation
• Carry out any other administrative duties assigned by School Leaders, Administration Managers and Operation Manager

Requirements:

• Possess minimum 3 GCE “N” Level Passes or Nitec or Higher Nitec in relevant courses such as Office skills/Customer relations or equivalent
• Proficient in computer applications such as MS Word, Excel etc
• Customer service oriented with good interpersonal and communication skills; have a pleasant disposition
• At least 3 years of relevant experience in administration and/or customer relationship management, preferably with prior working experience in an educational institution
• Able to multi-task and work in a fast-paced environment

Location: Farrer Park

Salary: $2390/month

Contract Period: 1 year

Mondays to Friday: 7.00am to 4:30pm

EA License No: 96C4864

Reg. No.: R24121728

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

Responsibilities

• Responsible to order and maintain office supplies (stationery, pantry and toiletry items)
• Administrative duties such as attending to phone calls or visitors.
• Administers Internship Programmes with respective educational institutions
• Issuing of PO
• Responsible for the up-keeping of the administrative functions such as monitoring workers CSOC, Coretrade and contract expiry for renewal for workers.
• Filing of documents and maintenance of records for easy retrieval and accurate documentation to facilitate information flow
• Open Mailbox and dispatch to respective department
• Perform any other ad-hoc duties assigned from time to time.

• Payroll for Worker
• Prepare & Maintain Worker Employee files
• Monitor Workers Passport & WP (Expiry Dates)
• Assist workers employment recruitment and onboarding
• Execute HR operational functions in relation to employees’ data maintaining, leave administration, employee benefits administration, medical claims, work pass applications, letter of employment preparation, training registrations, confirmation & warning letter.
• Compiling of workers’ timesheet and OT.
• Any ad hoc duties as assigned by Mgmt.

Requirements

• At least GCE O Level with some relevant working experience in Human Resources and Administration.
• Proficient in Microsoft Office application.

• Ability to work independently.

Others:

· Working Hours: 5 days work week

Monday – Friday 8am to 5.45pm

· Work Location: Near Taiseng Mrt

· Candidates who are available to commence work immediately will be preferred.

· Salary : $2,500 - $3,500

Small snack takeaway stall in Potong Pasir, selling Chinese cuisine and snacks.

Looking for a part-time stall assistant to help simple daily chores and cashier duties.

Working hours from 2pm to 8pm daily, except Sunday.

Flexible arrangement and convenient location next to Potong Pasir MRT.

Students and part-timers are welcomed.

Bilingual preferred.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Description:

Lead and drive all phases of the program, from engaging stakeholders, identifying, and evaluating the right partners, facilitating the process of co-creation and the resulting pilot.

Responsibilities:

• Develop and manage the program strategy.
• Facilitate collaboration between stakeholders, including technology developers, business units, and external partners.
• Manage resources associate with the program.
• Conduct regular program reviews and adjust strategies as necessary to align with business objectives.
• Serve as the primary point of contact for all program related communications.
• Ensure compliance with organization’s regulations.
• Collaborate with crossing functional teams to plan and execute outreach events to increase awareness of the program.
• Contribute to the design, content, and execution of thought leadership initiatives and industry engagement activities/events.
• Prepare program documents and reports.

Qualifications:

• Degree or post graduate degree in STEM (Science, Technology, Engineering and Mathematics) disciplines.
• Minimum of 4 years of experience in similar or related roles.
• Strong understanding in of the innovation ecosystem, including key trends and dynamics.
• Strong analytical skills, results-oriented, cross-functional, and inter-cultural networking capabilities and have a strong enthusiasm for technologies.
• Strong communication and interpersonal skills, capable of working effectively with diverse groups of people.
• Highly motivated self-starter and able to collaborate effectively across teams to meet KPIs.
• Attention to details with good organizational skills.
• Proficient in Microsoft Office Suite.

Why you should apply:

• Competitive remuneration and benefits.
• Flat hierarchy with minimal bureaucracy.
• Learning opportunities through courses, seminars, and conferences.
• Be at the forefront of innovation and gain access to cutting-edge technologies.
• Contribute to enhancing Singapore’s position as a thriving innovation hub.

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Work with Regional Sales Manager and management team to grow the targeted vertical segments and business, develop annual business plans together with the Regional Sales Manager.
6. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

to manage the construction site jobs daily on machinery mechanic and make the job report to the company site director.

Salary: 3000-4200 (salary package)

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

Civil engineers create, improve and protect the environment in which we live. They plan, design and oversee construction and maintenance of building structures and infrastructure, such as roads, railways, airports, bridges, harbours, dams, irrigation projects, power plants, and water and sewerage systems.Civil engineers plan, design, and supervise the construction and maintenance of building and infrastructure projects. These projects may include facilities, bridges, roads, tunnels, and water and sewage systems.

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

ROLE RESPONSIBILITIES

• The reviewing of site purchase orders to ensure that the applicable requirements are met
• The control of on-site and off-site vendor inspectors
• The compliance on of vendor inspection assignments packages
• The coordination and resolution of any nonconforming product Reviewing vendors' QA/QC systems per contractual requirements
• Attendance at the site and inspection procurement meetings
• Coordination of vendor quality approvals when required
• Ensure the verification of documentation and certificates for materials purchased by vendors
• Review of supplier quality plans against contract requirements
• Review procurement documents to ensure that quality requirements have been correctly translated into purchase requisitions and design documents
• Review supplier inspection procedures and personnel qualifications
• Review supplier material certificates
• Take part in supplier audits and surveillance
• Coordinate with the company discipline engineers for the resolution of technical discrepancies
• Coordinate with management for quality improvements Issue nonconformance reports
• Track all nonconformance reports
• Please coordinate with the owner representative on all procurement issues Monitor
• progress of all purchase requisitions

Working Hours: Monday to Saturday, 9 am to 6 pm.

May need to work on Sundays if required.

1. Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to acheive best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls. In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets.

The CSM is responsible for working with the APAC Aerospace General Manager (GM) and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC. This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2. Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes:

· Managing orders from PO receipt to delivery for local customers

· Leading the Customer Support team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.

· Reporting Customer Support team performance & capacity and make recommendations for improvement

· Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

· Develop and continuously improve the customer support team

· Make recommendations to the Business Process Managers (BPM) to improve internal processes.

· Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

· Assist in monitoring and improving sales growth and profitability

· Answer customer inquiries regarding delivery status

· Quote standard products to customers and follow up on quotations

· Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

· Develop work instructions for customer specific delivery requirements. Train and cross training staff accordingly.

· Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

· Assist the Hub with quality related issues.

· Assist other business support functions in drive improvements

· Proactive communication, analysis and problem solving

· Work with the right sense of urgency: Response times, flexibility and accuracy

· Report monthly, quarterly and annually to the GM on various KPI’s and targets

· Assist the GM in management reviews, business reviews and business plans

. Execute contract reviews per AS standards and local procedures on time.

. Match customer orders with supplier deliveries to meet/exceed OTD targets.

. Resolve customer complaints through proactive internal/external communication.

. Source/purchase products from internal/third-party suppliers as needed.

Communication

. Communicate and address changes in customer demand across the organization.

. Collaborate with Hub, SCM, PM, and Factory to align with KPIs

. Resolve and negotiate delivery schedule issues.

3. Education and Experience

· 4 to 5 years’ experience in a customer service position

· Management/Leadership experience

· 4-year degree

· Knowledge of basic business sales and marketing practices

· Knowledge of supply chain processes and practices

· Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

· Knowledge of aerospace products

· Familiarity with AS9100 quality requirements is beneficial

· Familiarity with technical prints (general comprehension)

4. Competencies

· Ability to lead, manage, and supervise personnel

· Management/Leadership skills

· Proven track record in customer satisfaction

· Strong written and verbal communication skills

· Strong people and relationship building skills

· Customer driven with a positive, professional, can-do attitude

· Strong organizational skills with the ability to mulit-task

· Attention to detail and accuracy

· Strong analytical, decision making and problem solving skills

· General knowledge of financial terminology and calculations

· Proficiency in the use of Microsoft Word, Excel and PowerPoint

· Proficiency in the use of business operational software (Oracle, JDE, SAP, Microsoft Dynamics Business Central)

5. Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o Customers

o Customer Support staff

o Application engineers

o Supply Chain Management group

o Global Aerospace Hubs

o Manufacturing units

6. Geography to cover and travel requirements

· The CSM position administers the APAC region with direct customer management in SE Asia.

· Travel requirements of 10% to 25% per year.

· Travel may include local and international.

7. Behavioral Characteristics

· Trelleborg’s Core Values:

o Customer Focus

• Working with customers to build long term relationships & partnerships
• Delivering on our promises and commitments
• Understanding the impact on our customers of our business decisions

o Performance

• Taking individual responsibility for personal objectives and results
• Continuously improving our performance
• Encouraging a culture of continous improvement and teamwork

o Innovation

• Develop innovative solutions to customer problems
• Being proactive in initiating change and improvement
• Sharing knowledge and experience through teamwork

o Responsibility

• Respecting the culture, custom and rules of Trelleborg, our suppliers, and our customers
• Communicate openly and accurately
• Taking personal responsibility for our actions
• Performing our duties to the best of our ability and with integrity