Social Media Assistant

We are seeking a talented and creative Social Media Assistant to join our team! If you are skilled in video production, editing, and content creation, and have a passion for growing brands on social media platforms, we want to hear from you.

Key Responsibilities:

• Create and edit short videos for various social media platforms.
• Develop engaging captions and copywriting for posts in both English and Chinese.
• Manage and maintain multiple social media accounts to enhance brand presence.
• Collaborate with the team to brainstorm and execute creative content ideas.

Requirements:

• At least 3 years of relevant experience in video production and social media management.
• Proficient in video shooting and editing software (e.g., Adobe Premiere, Final Cut Pro, or similar).
• Fluent in both English and Mandarin (written and spoken) to handle bilingual content creation.
• Strong understanding of current social media trends and platforms (e.g., Instagram, TikTok, Facebook).
• Creative, detail-oriented, and capable of meeting deadlines.

What We Offer:

• Basic salary: SGD 2,500 per month.
• Performance bonuses and commission based on results.
• Annual leave and year-end bonus.
• A supportive and innovative work environment with opportunities for growth.

How to Apply:

If you meet the above criteria and are excited about creating impactful content, please send your resume, portfolio of previous work (including videos), and a brief introduction to [email protected].

Join us and help bring our brand to life through social media!

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

• Food Preparation: Assist in cutting, chopping, peeling, and preparing ingredients.
• Cooking Assistance: Support chefs in cooking and assembling dishes.
• Kitchen Hygiene: Maintain cleanliness of workstations and kitchen equipment.
• Stock Management: Help in storing and organizing ingredients and supplies.
• Dishwashing: Clean utensils, dishes, and cookware as needed.
• Adherence to Safety Standards: Follow food safety and hygiene protocols.
• Team Support: Collaborate with kitchen staff to ensure smooth operations.
• Basic Inventory Tasks: Inform supervisors about low stock levels.

Admin Assistant

Description:

• Screen and manage all incoming calls efficiency, redirect to the respective person and record down message if necessary
• Handle indoor sales include customer inquiries, quotation, purchase orders, and follow through to closure
• Front level to handle customer enquiries and service support (calls/emails/Live Chat)
• Responsible for office, pantry and stationery supplies, logbooks,
• System data entry/ cold calling etc
• Understanding of the Company's range of products and services to ensure smooth workflow and customer satisfaction
• Execute digital marketing campaigns and full spectrum In charge of In-house Brand and E-commerce platforms (Qoo10, Shopee, Lazada, etc.)
• Inventory management and pricing strategies
• File and retrieve of documents, records and reports
• Procurement (sourcing, agreeing to terms, acquiring goods from an external source, marking buying decisions)
• Attending and greeting visitors in a professional and friendly manner
• Serving of beverage to all guests and customers
• Manage and upkeep meeting rooms cleanliness
• Housekeeping of reception area
• Manage incoming and outgoing mails
• Coordinate, schedule delivery with local/ overseas (mild) courier services
• Adhoc admin duties as per assigned by superior

Requirements :

• Min GCE “N”/’O’ level or equivalent
• Relevant 1-2 years relevant working experience
• Able to work independently without much guidance
• Full of initiative, committed, meticulous, fast learner
• Computer literate in MS office, outlook
• Comfortable to work in SME environment
• Prefer candidates who can start immediately

Interested candidate may send in their resume to: [email protected]/ whatsapp: 96518935

JOB RESPONSIBILITIES

· Provide general administrative support and coordinate office activities and operations to ensure efficient company operation

· Lease, maintain, and coordinate company dorms, manage rental agreements, and provide local services

· Monitor and track the status of shipments, ensuring timely deliveries and communicating any delays or issues to relevant stakeholders.

· Prepare proforma invoices, delivery orders, and packing lists for import/export transactions, adhering to all relevant regulations.

· Maintain organized filing systems for all company documents, including invoices, order confirmations, and delivery orders.

· Assist with printing, scanning, filing, and managing company documents, as well as data entry and basic record-keeping tasks.

· Ensure that office supplies are stocked and organized, coordinate supply orders, and handle minor office maintenance needs.

· Provide backup support to other departments and teams whenever necessary

· Any other projects and ad hoc duties as assigned

JOB QUALIFICATIONS

· Strong sense of teamwork and service orientation

· Attention to detail and good problem-solving skills

· Excellent time management skills and ability to prioritize work

· Ability to multi-task, work under pressure, meet deadlines, and thrive in a fast-paced work environment

· Self-driven individual and able to work independently with minimal supervision

· Excellent verbal and written communication skills in English and Chinese (as this role works closely with internal customers in China)

· Proficiency in Microsoft Office (Word, Excel, PowerPoint)

· Advantage will be given to candidates with prior experience handling import/export documentation.

6 days work

8 hours shift

Job Description:

• To ensure good customer service level in the retail outlet
• Responsible for achieving sales, delivering service and operations excellence
• Interact with customers
• Promote products to customers and handle after-retail sales services
• Perform cashiering duties
• To monitor stocks run rate and forecast of stock replenishment
• Perform stock control operations and handle merchandise display
• Handling complaints and providing solutions to resolve the issues
• Perform housekeeping duties to maintain store’s cleanliness and image
• Ad hoc duties assigned

Job Requirements:

• Able to work on weekends/public holidays and rotating shifts

EA License No: 19C9611

EA Personnel Reg No: R1761270 Tracia Ling Qian Hui

We're on the lookout for dedicated individuals to join our fishball noodles family!

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Office Administrator ensures the smooth and efficient operations of the Corporate HQ working and meeting spaces by managing administrative tasks, coordinating office activities, and supporting team members.

This role involves overseeing daily operations, maintaining organisational systems, and serving as the primary point of contact for office-related needs. The role also supervises the cleaning of the HQ space to ensure a conducive environment for staff and users.

The Office Administrator also supports the S&T Division leadership in administrative tasks such as tracking of Division expenditure, updating of staff data and procurement for the Division. This role will also provide administrative support the Shared Services Division as and when needed.

Roles & Responsibilities:

Office Administration

• Supervise cleaner/cleaning vendor to ensure the HQ spaces and workstations are clean, tidy and functional at all times.
• Maintain office supplies inventory for HQ spaces and procuring as and when these need to be replenished via established processes and systems.
• Maintain administrative records in relevant online and/or hardcopy repositories, posting and collection of office mail or deliveries as required.
• Coordinate, maintain and update records of HQ office assets where necessary.
• Perform administrative work for meetings when required such as setting up of presentation equipment, printing materials and ordering of refreshments.
• Coordinate with relevant colleagues and contractors to ensure timely and appropriate access to HQ office facilities and maintenance/repair of office facilities and equipment e.g. office printer, air-conditioning, etc.
• Ensure plants are watered and rooms aired on a daily basis, as part of upkeeping the office.
• Meeting Rooms Administration

1. Work with cleaning services/cleaner to ensure meeting rooms are clean, tidy and functional at all times.
2. Manage administration of HQ meeting room bookings, ensuring that users use the rooms responsibly and clean up after each use.
3. Ensure that the tables, chairs, boards and other equipment in the 235 meeting rooms are kept in good working condition, and to arrange for repair as and when needed.

• Pantry Administration.

1. Ensure that the pantries in 235 are clean and well-stocked with refreshments, and healthy snacks.
2. Ensure that pantry equipment and fittings such as the refrigerator, kitchen sink, shelves, microwave ovens are cleaned on a regular basis.

• Cleaning Administration

1. Supervise cleaning company/cleaning staff to ensure office and meeting spaces are cleaned on a regular basis, in accordance with the cleaning list provided.
2. Ensure toilets and pantries are cleaned and disinfected on a regular basis to ensure high standards of hygiene for users.
3. Ensure pantries and toilets are well-stocked with paper towels, dishwashing liquid, hand soap, toilet paper, etc.

• Administrative Support to S&T Division

1. Support S&T Division Leadership in accurate tracking of division expenditure and balance.
2. Liaise with Finance department as necessary to support in extracting necessary financial data for Division Leadership.
3. Support Division Leadership in procurement matters, ensuring to adhere to proper SOPs articulated in agency’s Procurement and Finance Policies and Manuals.
4. Update S&T division repository of staff data (birthdays, addresses) in a timely manner and maintain these records.

• Other assigned duties from time to time

Candidate Profile:

• Diploma in any field or study; candidates with specific administrative qualifications will have an advantage.
• 5 years of experience in an administrative function (eg office administration, HR operations or Finance operations).
• Good written and oral communication skills.
• Able to connect with others and establish efficiency working relationships.
• Up-to-date with technology; proficient with MS Office tools and other IT enabling solutions.
• Good with details, persistent with follow-up and able to keep track of multiple priorities and which need attention.
• Self-starter, resourceful and resilient with a strong sense of responsibility.

This role will be based at our Corporate HQ in Ang Mo Kio.

• Food Preparation: Assist in cutting, chopping, peeling, and preparing ingredients.
• Cooking Assistance: Support chefs in cooking and assembling dishes.
• Kitchen Hygiene: Maintain cleanliness of workstations and kitchen equipment.
• Stock Management: Help in storing and organizing ingredients and supplies.
• Dishwashing: Clean utensils, dishes, and cookware as needed.
• Adherence to Safety Standards: Follow food safety and hygiene protocols.
• Team Support: Collaborate with kitchen staff to ensure smooth operations.

HR Manager, ($4,000 to $5,000 Monthly)

Responsibilities:

1. Oversee monthly payroll processing and ensure compliance with local employment regulations.
2. Ensure compliance with all statutory regulations & company policies.
3. Maintain accurate personnel records by having a filing and retrieval system.
4. Responsible for office administrative duties.
5. Strong knowledge of Singapore’s employment laws, regulations, and taxation requirements.
6. Maintain employee records and ensure compliance with data protection regulations.
7. Process end-to-end payroll for Company with a headcount of around 50 including submission of monthly CPF taxes, statutory payments and ensure timely and accurate compensation.
8. Ensure smooth day-to-day office operations by managing administrative tasks. Liaise with external vendors, service providers, and contractors to ensure efficient office operations.
9. Develop, implement, and enforce safety policies in alignment with Bizsafe standards to cultivate a proactive culture of health and safety, ensuring a secure and compliant workplace for all employees.
10. Prepare regular HR reports, including employee turnover, absenteeism, and other metrics. Analyze HR data to identify trends and make recommendations for improvement.
11. Assist the Sales team in preparing detailed sales and service quotations for clients.
12. Provide pre-sales and after-sales support by working closely with the Sales, Service, and overseas teams to address customer needs and inquiries.
13. Process sales orders efficiently to ensure smooth operations across departments.
14. Manage work pass applications, renewals, and cancellations for foreign employees, ensuring adherence to government regulations.
15. Handle administrative tasks such as payroll processing, leave management, and attendance tracking.

Requirements:

1. Candidate must possess a Diploma from a polytechnic in Singapore or a Degree in Administration Management, Human Resource Management, Business Administration or a similar field from a reputable institution.

2. Good command in English and Chinese.

3. A minimum of 5-7 years of HR experience, with at least 2 years in a managerial or leadership capacity.

4. Organized and able to follow structured work procedures at work

5. Must have at least 2 years of working experience in the manufacturing sectors.

6. Comfortable with HRM and office software (Microsoft Works and Excel).

7. Pleasant personality, impeccable integrity, responsible, responsive and able to work under pressure.

8. Proficiency in Excel and other Office applications is a requirement.

9. Professional HR certification (e.g., SHRM, CIPD) is a plus.

10. Experience with work pass applications, foreign worker regulations, and office administration is preferred.

11. Strong understanding of labor laws, employment regulations, and HR best practices.

Willingness to travel to construction sites and work in both office and field environments.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

• Minimum of 10+ years of proven experience in IT Infrastructure which includes: Team building, team management, L4 support, Vendor Management and New Projects Implementations.
• Experience in managing IT infrastructure (Windows, Datacentre, Linux, Ubuntu, Storage System, Network, NOC etc.).
• Making configuration changes to devices (Firewall, Load Balancer, Router, Switches and AP)
• Work with NOC team to fine tune the infrastructure issues.
• Administering TCP/IP addresses and monitoring the network to determine capacity usage and escalate/ recommend necessary steps to address the issues.
• Perform firewall activities like Administration, Management, monitoring and troubleshooting
• Work closely with team members and other stakeholders to review and restructure processes.
• Experience in service management principles, frameworks (such as ITIL), and best practices.
• Lead project teams and track Key Performance Indicator (KPI)
• Excellent interpersonal and communication skills.

Job Description

A Problem solver, passion and organized LEAD player with good interpersonal and communication skills, resourceful and adaptive for change. The ability to track & tracing the status of sales orders by means of system, monitor closely to ensure delivery schedules are met. A highly diverse in sales role and function, involving a range of duties including sales planning, work assignment, coordinating, meeting, addressing customer issues, complaints and problems resolving.

Keeping alert with the global economic and Industries trends, demand of international market and make a study in-dept for new and existing customers on strategies of sales. Proposal to improve customer service, recommend viable sales working methods, standard operating procedures (SOP).

Able to travel overseas for business meetings in short notice if needed.

- Create new sales & services from existing clients

- Enhance existing market for creating new clients with existing products & services

- Promoting new products and services to new and existing clients

Duties and Responsibilities

1. Liaise with overseas & local customers for existing and new products & services
2. Responsible for forecast and achieving sales target and market for new products
3. Provide service support and solutions to customer enquiries
4. Close follow-up skills and prompt response to service customer requirements
5. Track & tracing the status of sales orders with the in-house production control for meeting scheduled delivery
6. Weekly coordination with customer to update for status of sales orders
7. Daily administrative work handling local & overseas customer inquiries, processing sales order entry, formulation of quotations and after-sales services
8. Ensure smooth work processing of sales order to work order promptly from Sales admin to in-house production (e.g. Clients, Vendors, Suppliers, Freight Forwarders, and Inventory Store) including tracking of sales order, project status and shipment or sales order delivery progress
9. Compile to update weekly & monthly sales order reports and Ad-hoc activities.
10. To assist in maintaining in-house Catalogues, Files and updating of products prices.
11. Prepare monthly, quarterly and yearly reports to evaluate local and international markets, customers, products & services and competitors for analysis study
12. Able to meet with customers requirement or Ad-hoc activities if required

Job Requirements

1. Diploma or relevant field

2. 5 years working experience of Sales and Customer Service engineering Industry

3. Ability to read and interpret engineering (AUTOCAD) drawings will be an added advantage

4. Proficient in MS Office applications and SAP software

5. Customer Orientated and organized team player with good communication skills

6. Resourceful and adaptive to change Ad-hoc work requirement

7. 5.5 working day

Responsibilities:

• Training Design of Training Development Projects

a) Designing and aligning Learner-centric Pedagogies into each Training Development project - using established templated framework, to meet the defined Learning Objectives.

Training Development work

• Training Development work

a. Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content and Methods of Instruction (MOI) required to meet the desired Training Outcomes.

b. Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed and transmitted on the Authority's web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not limited to) the following:

1. Instructional Resources and Aids
2. Reference Publications (excluding the Authority's SOPs, Safety Guides and/or as defined by the Authority)
3. Presentation Slides (with interactivity up to simple branching scenarios)
4. Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides)..
5. Training Videos
6. Lesson Notes and Handouts
7. Instructor/Facilitator's Guide
8. Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

• Project Management

a. Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and schedule the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the programme management shall be developed by the Contractor and approved by the Authority for implementation.

Job Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent.
• Experience in developming a lesson plan (or equivalent) and drafting of document
• Developing training material such as slides and handouts and blended learning materials for eLearning
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design processes
• Knowledge in IT systems
• Experience in Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

COMPANY

PIF Capital is a Small Medium Enterprise (SME) focused consultancy firm, which has a singular aim to help SMEs all over the world, to fast track their companies’ growth leveraging on the know-how and execution of Capital mechanism. We wanted to develop not only convectional but Capital Entrepreneurs. We are creating a vibrant Asia Capital Community with our membership program and via our preview events, whereby we openly and generously share to proliferate the ‘’power’’ of capital. Through our deep understanding of the pain points of SMEs, we tailor-make each and every of our program to hand hold aspiring SMEs to prepare them for their exciting corporatization journey toward public listing (IPO) and beyond. We are expanding rapidly and we look forward to having aspiring personnel to be part of our growing strong team.

Our Vision is be Asia’s Silicon Valley.

Our Mission is to develop A+ Companies & Capital Entrepreneurs.

CRITERIONS

· Business-develop and establish Channel Partnership

· Business-develop by outreach to business owners, associations, agencies, etc.

· Manage and support established Channel Partner in funneling-in SME business owners

· Manage and support Channel Partner in aligning/adhering to company’s SOPs (Marketing, Event, Sales)

· Prospect and port-in SME business owners to Channel Partner as value-adding into better managing Channel Partner

· Direct contact and foster SME business owners’ relationships

· Understand and execute our Unique Selling Proposition (comprehensive training will be provided)

· Spearhead and achieve sales development goals, objectives, and processes

COMPETENCIES

· Natural flair in grasping business concepts and execute business development strategies

· Experience in B2B, B2C concepts

· Experience in Educational (Zoom and Onsite event) related industry (preferred)

· Experience indirectly or directly in event selling or event flow process (preferred)

· Interest in macroeconomics and able to inter-relate business implications

· Confident and interest in people relationship

· Strong communicator/presenter/convincer (clear and precise manner)

· Sharp and sensitive in formulating customer angles

· Solution provider

· Objective and task oriented

· Fast pace and pro-active

CHARACTER

· Can Do + Positive

· Self-Motivated + Energetic

· Resourceful + Creative

· Relish challenges + Open-minded

· People person + Relationship builder

· Fast + Empathy skill

· Discipline + Structured

CREDENTIALS

· Experience, confident and relish in engaging business owners

· At least 5 years of experience in sales or business development

· Proven track record of effecting successful business development strategies

· Diploma in Business or Sales/Marketing, welcome other disciplines

· Other related certificate/s is a plus

COMPENSATION

● Basic + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.

Company

We are a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship. We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team.

Critical Competencies / Critical Success Factors

You must be someone who is constantly looking for improvements in the digital space, questioning data and delving into the detail to understand and improve metrics. You will take immense pride in owning the digital account and constantly asking, why?

• A proven self-starter with an inquisitive mind, attention to detail and a creative flair

• Results driven with ability to quantify performance and optimize results driving all digital KPIs and ROI for campaigns.

• Minimum 3 years’ experience in digital marketing and campaign management with a strong understanding of digital marketing tools, platforms and best practices

• Proficiency with Google Analytics, Google Data Studio, Google Search Console, Google Tag Manager, and social media advertising (e.g. Facebook, LinkedIn)

• Experience managing PPC, SEO and Email marketing campaigns and optimizing landing pages plus user funnels

• Not be afraid to challenge the status quo and proactively surface challenges and solutions, driving best practices and excellence.

• Experience with A/B and multivariate experiments

• Ability to think innovatively, shaping and communicating new concepts in a collaborative and fast-moving tech marketing environment.

• Demonstrate creative abilities to develop campaign concepts collaboratively working with external agencies or internal creative teams.

• Experience working with stakeholders across countries in APAC

• Passion for social media and media intelligence, an entrepreneurial spirit, and the ability to quickly grasp technology concepts

• Proficient in understanding marketing research and statistical analysis

• Curious, proactive and enjoys challenging the norm with energy and drive in a challenging and dynamic environment

• Exceptional communication and interpersonal, organizational, and project management skills.

• An understanding of content marketing and/or predictive marketing would be a plus

• Performance-oriented and a can-do attitude

• Good communication and writing skills with an excellent command of the English language

• Able to communicate in Chinese language to coordinate and handle queries in regards with the development of market content matters

• Tech-savviness and a good understanding of web-tools and platforms for marketing would be desirable

• A good team player with initiative, creativity and resourcefulness

Key Accountabilities

• Take the lead with digital ad campaigns to drive brand awareness, engage audiences and generate consumer sales through multiple digital (social and search) channels.

• Deliver timely campaigns throughout the year that are aligned with business objectives and product launches / enhancements, as well as continue building the PIF brand story.

• Lead the wider product and marketing team in brainstorming ideas to create original, thought-provoking, and creative content to be used across paid marketing channels.

• Drive the day-to-day digital media operations including campaign set-up and optimisation to maximise engagement, conversion rate and overall ROI

• Communicate actionable insights to key stakeholders and make proactive recommendations for creative enhancements and optimisation of homepages, landing pages and user funnels.

• Brainstorms new and creative growth strategies and campaigns, bringing out the talent of peers through facilitated digital marketing workshops.

• Identify opportunities to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes.

• Develop omni channel programs (email/push/in-app/media) delivering segmented notifications that are proven by both quantitative and qualitative measurements.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Develop joint marketing plans and initiatives with digital partners (B2B / B2C) and alliances with regional objectives to achieve business and revenue growth targets

• Responsible for planning and driving all sales KPIs and ROI for campaigns, rolls up sleeves.

We offer

• A comprehensive Salary package inclusive of Base + Incentives + Bonus + Employee's Share Rewards

• An extensive career development Fast-track management scheme

• Custom-made personal growth and development for every employee to achieve career goals.

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

About BCS

BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Overview

The role primarily manage all major technology incident that has a severe business impact to BCS customers, driving resolution and ensuring key stake holders are updated timely. He/she will run post incident review under problem management process to determine root cause, lesson learned and driving closure of corrective and preventive actions.

The Enterprise Service & Support Department ensures BCS ITIL processes are operationally relevant and optimized with sufficient controls, providing IT teams a framework to operate and deliver IT services to our customers.

Key Responsibilities

Incident Management:

• Drive of all major incidents to resolutions as quickly as possible
• Provide coordination across all support teams to ensure timely resolution of incidents
• Escalate all process breakdown related cases causing either a delay in resolution or an actual Service Level Agreement (SLA) breach
• Participate in regular incident meetings to review open incidents and drive timely closure
• Prepare periodic service reports for stakeholders
• Perform analysis to identify incident trends
• Review incidents to ensure that they documented correctly as the per the Incident Management process
• Track and report all Incident Management related KPIs
• Perform post incident review for major incidents to capture lessons learned and ensure closure of improvement plans.

Problem Management:

• Run RCA meetings to identify root cause, lesson learnt, and preventive actions.
• Track follow up actions ensuring timely closure of problem tickets.
• Perform analysis to identify and register problem tickets
• Gatekeeper of all known errors
• Track and report all Problem Management related KPIs.

Requirements

• Minimum 5 years of working experience in incident and problem management in a large organisation
• Good understanding of digital payments landscape is a plus
• Good functional and technical understanding of technology infrastructure components
• Strong communication skills and able to articulate complex matters in concise manner
• Good inter-personal skills with the ability to manage customers we
• Strong analytical skills and able to deal with complex technical and process subject matters
• Self-motivated and able to work independently
• Ability to multitask in fast paced environments utilizing different tools.
• Experience executing on processes in scope of ITIL framework.
• Bachelor's or Master's degree in computer science or equivalent.
• Possess ITIL certification

Roles & Responsibilities

The Business Development Manager will play a pivotal role in expanding our client base, identifying new business opportunities, and fostering relationships with potential clients. This position requires a strategic thinker with a strong sales background who is comfortable working in a results-driven environment.Key

Responsibilities:

Market Research: Identify and evaluate new business opportunities in the fire protection and safety industry. Analyse market trends, competitor activities, and potential client needs.
Client Acquisition: Develop and execute strategies to acquire new clients, focusing on industries and organizations that require fire protection systems and services.
Relationship Management: Build and maintain strong, long-term relationships with clients, partners, and key stakeholders to drive business growth.
Sales Strategy: Develop and implement sales plans, targets, and projections to achieve revenue goals.
Proposal Development: Prepare and present business proposals, presentations, tenders and bids. Negotiate contracts in alignment with company standards.
Cross-functional Collaboration: Work closely with the service team to ensure a seamless client experience and the delivery of promised services.
Reporting and Analysis: Provide regular updates on sales activities, pipeline status, and revenue forecasts to management.
Requirements:· Proven experience in business development, sales, or a similar role within the fire protection, safety, or construction industry.· Strong understanding of fire protection systems and services is an advantage.· Excellent communication, negotiation, and presentation skills.·Strategic thinker with strong analytical skills and a proactive approach to identifying new opportunities.· Ability to work independently and manage multiple projects simultaneously.· [Preferred qualifications, such as a degree in business, marketing, or a related field.]· Proven sales track record.

Job Overview

We are seeking a highly capable and results-oriented Shop Sales Manager to oversee operations across multiple shop locations. The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and leading teams to deliver outstanding customer experiences. This role requires a hands-on leader who thrives in a dynamic environment and can balance strategic planning with daily operational management.

Key Responsibilities

Sales Strategy & Business Growth:

• Develop and execute sales strategies to achieve and surpass revenue targets for multiple shops.
• Monitor sales trends, identify opportunities for growth, and implement action plans to maximize sales performance.
• Organize and oversee promotional activities to attract customers and boost sales.
• Analyze sales data and provide actionable insights to senior management.

Operations Management:

• Ensure smooth day-to-day operations of all shop locations, focusing on operational efficiency and consistency.
• Conduct regular site visits to monitor shop performance and identify areas for improvement.
• Collaborate with inventory teams to maintain optimal stock levels and prevent shortages or overstocking.
• Ensure all shops comply with company policies, procedures, and industry regulations.

Team Leadership & Development:

• Recruit, train, and mentor shop teams to enhance their skills and performance.
• Set clear performance goals for staff and provide regular coaching and feedback.
• Foster a positive work environment that encourages teamwork and high morale.
• Organize regular team meetings to communicate updates and align on business objectives.

Customer Experience:

• Ensure excellent customer service standards are maintained across all shops.
• Address customer concerns and resolve issues promptly and professionally.
• Gather customer feedback to implement improvements and enhance satisfaction.

Compliance & Safety:

• Ensure all shop operations comply with workplace safety standards and local laws.
• Regularly review processes to ensure adherence to company policies and compliance requirements.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales or shop management, preferably across multiple locations.
• Proven ability to meet and exceed sales targets consistently.
• Strong leadership and organizational skills with experience managing diverse teams.
• Excellent communication and interpersonal skills to interact with teams, customers, and stakeholders.
• Proficiency in computer applications, including.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM tools and sales analytics software.
• Familiarity with digital marketing tools is a plus.
• Strong analytical and problem-solving skills for addressing operational challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.
• Awareness of workplace safety standards and regulatory compliance.

Why Join Us?

• Opportunity to manage and grow operations across multiple shop locations.
• Collaborative and fast-paced work environment that values innovation and excellence.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of an organization that invests in professional development and career growth.