PURPOSE:

To work with internal stakeholders and vendors to develop and implement Global/ Regional Standard Process on business enhancement initiatives to enable new business growth (Business Solution) while maintaining strength in the core business. This entails taking responsibility for project requirement gatherings; establishing To-Be business processes by analyzing as-Is and recommend improvements; work with stakeholders (internal and external) on implementation.

RESPONSIBILITIES & TASKS:

This role will involve designing business enhancement initiatives and work will multiple stakeholders to develop Global/ Regional Standard Process and implementation based on Industry Best Practice. Main responsibilities include:

• Drive process standardization by consulting subject matter expert on business processes as well as technical team on systems.
• Maintain appropriate knowledge on various functional area in Finance such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay) and others master data functional knowledge such as Product Master, Pricing.
• Handle business, project, resources issues proactively and escalate appropriately.
• Work collaboratively in the design and implementation with both internal (functional/ cross functional) and external stakeholders.
• Writing management report, technical and associate documents with the project.
• Perform change management.
• Supervise efficient working staff and provide feedback for employees.
• Perform other related duties and assignment as required by adapting to competing demand, organizational changes, and new responsibilities.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

Min Education / Other Technical / Professional Qualification Level:

Good Degree in Business Management/ Engineering/ Science;

Essential and Desired Experience:

• Experience in managing stakeholder expectation with good influencing & negotiating skills.
• Knowledge in the analysis of business requirements and experience in solution design.
• Ability to communicate with all levels of staffs and management team.
• An effective team player who is self-driven, able to work independently within a fast-paced environment under tight deadline and able to manage ambiguity
• Excellent interpersonal at all levels and ability to work in multicultural workplace.
• Written and verbal communication (technical writing is a plus).

Education/ Professional Requirements:

• Experience in developing requirements and must be able to transform an idea/ strategy into execution thru project implementation.
• A solid background in the functional and system in the domain such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay).
• Critical thinking and analytic orientation in problem solving and decision making with a long-term perspective.
• A good teamwork with the ability to work with cross functional team and bridging the gap between the business and technology.
• Experience in managing improvement project implementation.

Min Years of Experience and knowledge:

• 5 years or more relevant experience
• 3-5 years working as Change or People Managers

The role

The Senior Account Manager will be the key project contact with internal teams, clients and other agency partners/vendors, ensuring seamless communication and delivery across all projects. In addition to managing external client work, another key part includes overseeing key internal platform/application projects to drive operational excellence and innovation.

In this role, you will support our Vice President, Commercial for key internal platform and application projects, as well as our Associate Account Director in projects and pitches. Responsibilities include end-to-end project management (pitch-execution-reporting), budget and timeline development, external vendor liaison and nurturing long-term relationships with stakeholders.

To excel in this position, it is of utmost importance that you have a background in platform/application management or Media, alongside Account Management experience in the Marketing/Advertising field.

Essential Duties and Responsibilities

• Lead the execution of internal and external projects independently from end-to-end, managing both internal and external teams to deliver high quality deliverables.
• Support Associate Account Director / Vice President, Commercial in pitches and/or ongoing projects.
• Effectively manage project scope, quality, timeline, budgeting and finance processes from end-to-end.
• Well-versed in platform/application marketing, and a good understanding of managing Media-based accounts.
• Embody charisma and is able to build and maintain good relationships with various Clients, Stakeholders and Vendors (e.g. Production Houses, Freelancers etc.) alike.
• Demonstrate effective and clear communication with both Internal Teams and External Parties.
• Work closely within the Account Management Team, and with other Internal Teams - Media & Content, Platforms & Product, Creative, Production Team to deliver remarkable and innovative work.
• Ability to handle multiple projects at one time and keeping calm under pressure / seeking out solutions.

Experience and Attributes

• 4-5 years in the Marketing/Advertising industry is highly preferred.
• Ability to manage, plan and prioritise time, while being self-motivated to achieve outstanding results.
• Eye for detail, with the capacity to learn fast and drive their own personal development.
• Strong organisational skills with a customer-focused mindset.
• A team player who is hungry to learn, proactive and ready to pursue excellence.
• Proficient with Google Suite (Google Slides, Docs, Sheets, etc.).
• Familiarity with digital marketing and Social Media Platforms.

Are you looking to become a part of a multi-functional team of commercial, technical, and regional partners? We are seeking a passionate Marketing Manager to join our Digital Commerce! You will identify business opportunities and work with the multi-functional team across Asia, Middle East, Africa to build cohesive commercial plans. You are expected to lead and collaborate with different subject matter experts to deliver end-to-end marketing plans for the region.

Your Team

You will report to the Digital Commerce Director and work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks like

• Demonstrate positive relationship building skills in engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities

• Identify consumers’ needs and wants for P&G’s products, specifically in the eCommerce channel, and distil into deep rooted consumer insights.
• Develop toolkits codifying principles and best practices, rooted in consumer insights, to grow P&G Brands across the full digital consumer funnel
• Develop communication and campaign ideas, working with agencies or otherwise, to grow P&G brands in the channel.
• Lead execution of the campaign and initiative maximization across markets and retailers (including campaign set up, asset briefs, etc.)
• Conduct post-campaign analysis to determine best practices for share & reapply across markets.
• Support trade team to craft Go-To-Market strategy such as merchandising, pricing/promotion strategy

Qualifications

• Bachelor’s or Master’s degree, preferably with some business focus
• Minimum of 1-3 years’ experience in managing retail e-Media, customer selling and account management
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• Strong understanding of brand fundamentals and digital commerce capabilities

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

Strategically drives the promotion and positioning of FBSG solutions, develops marketing campaigns, collaborates with partners, and analyzes markets trends to maximize product adoption and revenue growth.

RESPONSIBILITIES & TASKS:

• Create and communicate product's messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Provide event registration consultancy, overall registration and stakeholders’ management including event registration planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide the team to ensure seamless delivery of assigned projects/events.

Key Accountabilities:

Event registration consultancy

• Provide sound event registration advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients
• Lead and provide guidance on registration SOPs, trainings and documentations within the tea

Overall project registration management

• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Database cleaning and management
• Manage and provide timely registration reports
• Attend and facilitate (as appropriate) all regular progress update meetings
• Work closely with project teams to collate and provide information required to facilitate the planning and execution of the projects/events
• Managed onsite registration process and execution
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors related to registration management
• Post event database cleaning and updating
• Post event registration and attendee reports and analysis
• Post event compilation of sustainability data reports

Internal project team management

• Resource planning and assignment
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Draw up standard SOPs for the delivery of successful registration management
• Digital/ Hybrid event support

Qualification, Competencies/ Other Requirements:

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 5 years’ of work experience
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Good project management skills
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

The key roles and responsibilities are as follows:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with country account team.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.
• Navigate Political Environment – Identifies, understands, and leverages the political dynamics in the client organization and within company to effectively achieve your goals. Develop a network of appropriate executive relationships.
• Engage Senior Executives Through Thought Leadership – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication – Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Represent the One Face of FB – Creates opportunities for selling unique, value-added solutions through the effective positioning of the full spectrum of the FUJIFILM portfolio. Architect & present bid and negotiate terms to gain contract.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Post Graduate Degree preferably in Management with more than 8 years working in IT consulting preferred, experience in Print Industry would be a plus, with significant experience in client engagement activities.
• Strong presentation skills with effective spoken and written communication
• Demonstrated the ability to develop value-based relationships within clients and leveraging them into multi-million dollar account relationships.
• Led many business development cycles by using service-based solutions, demonstrating consultative selling and demonstrating closing skills.
• Established a track record of achieving financial targets.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Co-develop relationship expectations with key client executives.
• Financial skills to construct business case based on decision making criteria.
• In-depth industry knowledge in print and related industry
• Strong knowledge of “Managed Print Services” and “Transaction Print Cycle” are desired skills.
• Negotiation and commercial acumen
• Use of Salesforce.com

Join Our Team: Drive Digital Transformation in the Singapore Government

The Government Digital Products team is spearheading the digital transformation of the Singapore government. We design and develop software applications that enable government agencies to better serve the people of Singapore. We're looking for a highly motivated and outgoing individual to join our team as a Client Engagement Manager.

About the Role

As a Customer Success Manager, you will play a crucial role in driving the adoption of our digital products among government agencies. Your primary objective will be to cultivate relationships with stakeholders, build a community, and promote the successful use of our products.

Responsibilities

• Engage agencies independently to drive adoption and successful use of our products
• Develop and execute marketing and outreach campaigns to build awareness
• Organize workshops, events, and webinars to deepen understanding and identify potential leads
• Act on leads to understand customer needs and advise on product solutions
• Develop and maintain resources for agencies to learn about our software
• Drive customer success by providing advice on product usage
• Collate user feedback and work with the product team to shape the product roadmap

Requirements for Success

• Minimum 5 years of experience in business development, account management, or client engagement
• Excellent public speaking and workshop facilitation skills
• Confident in engaging and cultivating relationships with clients
• Proficient in English with excellent communication and interpersonal skills
• Ability to thrive in a fast-paced and agile environment
• Experience in engagement management for public service products is a plus
• Experience in CRM, CMS, digital marketing, events planning, copywriting, and graphics design is also a plus

What We Offer

• Opportunity to drive digital transformation in the Singapore government
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Chance to work with a driven and excellence-valuing team

General Description:

Making the future is everyday life at Samsung. We continue to lead the charge, fuel new discoveries, and create breakthrough technology for our Mobile B2B enterprise customers. We are seeking innovators who are called to not just change the world, but build a better one. If you have ambitions to work among the very best talent in the industry, Samsung is the place to be.

Samsung offers a unique opportunity to impact education through cutting-edge technology. As a Regional Business Development Manager of Samsung’s Mobile Experience (MX) B2B team, you will play a crucial role in transforming teaching and learning experiences, making a real difference in the lives of students and educators. Join us in our mission to inspire the world with our innovative solutions.

This role will be based in Singapore and is responsible for the South East Asia and Oceania region.

Key Responsibilities

Program Management

· Oversee the deployment of Samsung’s technology solutions, ensuring seamless integration and effective utilization in classrooms and schools

· Develop and manage the professional development programs for educators, including training sessions, workshops, and certification programs to enhance their digital competencies

· Develop and maintain customer success programs to ensure high levels of satisfaction and engagement with Samsung’s technology solutions

· Compile and share success stories and best practices to promote wider adoption and recognition of Samsung’s educational solutions

Regional Sales Support

· Provide ongoing support and consultancy to country teams, helping them navigate and maximize the benefits of the implemented technology within classrooms and schools

· Support country teams in sales efforts, including identifying opportunities, crafting proposals, pitching to stakeholders, and supporting the bid process

· Be the voice of Samsung within the Education sector by providing thought leadership and key value propositions on Samsung’s solutions & services (Samsung Knox and extensive portfolio) and crafting compelling impact, high-quality presentations to decision-makers

· Provide regular and timely updates and progress reports for management on a regular basis

Strategic Planning & Implementation

· Drive and execute Samsung’s regional education strategy and initiatives in alignment with corporate goals and local market needs

· Collaborate with RHQ and country teams to create and implement technology adoption roadmaps for educational institutions

· Source, secure, and develop strategic relationships with Edu Tech Channel partners to expand the ecosystem and addressable market opportunities

· Track and assess the impact of technology integration on teaching and learning outcomes, gathering feedback and making data-driven adjustments to improve effectiveness

Stakeholder Engagement

· Engage with key stakeholders, including school boards, principals, academic heads, CIOs, teachers, and external organizations to foster partnerships and drive program success

· Organise and lead stakeholder meetings, workshops, and learning journeys to promote Samsung’s educational technology solutions

· Collaborate, coach, enable, and support local sales organizations and lead engagement with selected regional business opportunities

· Work in lock-step with HQ and regional teams by leveraging the global ecosystem and best practices to strengthen B2B capabilities in the region

Job Requirements

· At least 10 years of proven experience in educational program management, business development, market development, strategic partnerships, solution consulting, or product management, preferably at a regional level

· Strong understanding of educational technology trends and integration models (e.g., SAMR) across teaching and learning in educational institutions

· Experience in Edu Channel Sales/Business Development with Edu Tech partners, teachers/trainers and engaging with K-12, Universities or Ministries of Education, or a related field

Functional Competencies

· Mastery of Microsoft Word, Excel, and PowerPoint is a must

· Comfortable in interacting with C-Suite and top-level management

· Ability to work effectively across internal and external organizations

· Executive level presence and world-class communication skills with verbal and written skills in English

· Strong presentation skills and ability to articulate key value propositions with possible and unique selling propositions to cross-functional audiences

· Self-motivated, entrepreneurial mindset, assertive, and comfortable working in a fast-paced environment

· Hungry to learn new skills and grow

· Passionate about technology and new technology trends

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Develop and manage a portfolio of mobile app clients, providing data-driven insights, acquiring market share from competitors, and helping to evolve their Go-To-Market strategies specifically for app growth.
• Cultivate and strengthen relationships with existing clients/founders in the portfolio and partner teams within the app industry. Identify and explore global expansion opportunities that help clients scale their app user base.
• Ensure clients achieve their business objectives through app-focused advertising campaigns on Google Ads. Develop tailored pitches, strategies, and business proposals that enhance client success in the app market.
• Collaborate with cross-functional teams such as Large Customer Sales, Google Play, Online Partnerships Group, and other stakeholders to achieve advertiser goals related to app promotion and business growth.
• Stay informed about the latest trends and innovations in the mobile app industry to provide cutting-edge solutions to clients.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Ability to communicate in English and Vietnamese fluently to communicate with and serve Vietnamese speaking customers.

Preferred qualifications

• Experience in the mobile app or digital advertising and marketing industry and possess knowledge of the app developer ecosystem.
• Experience with data analytics or product development.
• Effective communication skills with the ability to present comprehensive advertising solutions.
• Excellent solution selling skills with the ability to understand the goals and identify the opportunities while providing customized solutions to help clients achieve success.
• Ability to take initiatives and thrive in a team environment, with the ability to work well in a global team.
• Passion for entrepreneurship, eager to help small and medium clients to grow.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

In this role, you will be collaborating with Google Cloud customers, partners and their regulators leading risk based audits and addressing cybersecurity risks, operational resilience and regulatory requirements with a primary focus on the Google common infrastructure, application services and operating environment.

Qualifications

Job responsibilities

• Partner with Go-To-Market, customer security, risk and compliance functions to help them navigate the journey to cloud usage, remove blockers and address any concerns.
• Lead cloud security risk, operational resilience and audit engagements requested by Google Cloud’s customers, internal IT audit teams, assigned third party auditors or regulators.
• Collaborate across Google product engineering, data center operations, and other teams to prepare product roadmaps that will ensure compliance with security regulations.
• Build relationships with leadership stakeholders, typically in the Go-To-Market teams and across all lines of defense to retain and enhance trust in Google Cloud’s products and services.
• Review and approve contractual commitments and geo-expansion proposals that impact Google Cloud's control environment, internal policies and procedures and operational capabilities.

Minimum qualifications

• Bachelor's degree in Cybersecurity, Computer Science, Risk Management, Auditing, a related field, or equivalent practical experience.
• 5 years of experience in information security and compliance, Information Technology (IT) audit, consulting, and risk management or compliance in regulated industries.
• 5 years of experience in program management.
• Experience with Google Cloud and Security or privacy domain.
• Experience with International Organization for Standardization (ISO) 27k family, Standard Occupational Classification (SOC) reports, Payment Card Industry Data Security Standard (PCI DSS), Federal Risk and Authorization Management Program (FedRAMP) or equivalent information security and privacy compliance certifications.

Preferred qualifications

• Experience in cloud computing emerging technologies or related technical fields.
• Experience in problem solving within changing environments.
• Ability to motivate programs across business and engineering teams with collaboration and leadership.
• Excellent communication skills with the ability to articulate issues.

As the Regional Product Marketing Manager, Flagship Smartphones (Mobile Experience Business), you will be responsible for driving the growth of Samsung’s FE, S, and Z-series smartphone line-up across the Southeast Asia and Oceania region.

Working with the HQ and regional mobile teams, you will develop strategies for category growth, and will actively support subsidiaries to achieve business objectives. During flagship launch periods, you will be the central coordinator for regional GTM activities, and provide strategic direction and guidance to mobile teams across the region.

As the regional PM lead for Flagship smartphones, on an ongoing basis you will coordinate with various functional teams, including sales, marketing, SCM, customer service, finance, and online. You will drive product, promotional, and channel strategies, while focusing on core KPIs including revenue, profit, and market share targets, and ensuring healthy operations.

• Lead regional management of Samsung’s Flagship smartphone portfolio throughout product lifecycle, to maximize overall sales and profitability
• Build short and mid-term strategies for the category and take ownership of executing across region
• Continuously monitor core KPIs, including sales, profit, TAM, WOS, and market share, adapting strategy when necessary to achieve goals
• Analyse market, consumer, and competitor trends to identify gaps and opportunities to drive category growth
• Lead regional go-to-market strategy and new product launches, working closely with country subsidiaries to ensure full readiness and excellence in execution
• Regularly and actively communicate with category teams in HQ and subsidiaries to ensure full understanding and alignment with global and regional strategies
• Work with global product planning to influence product roadmap, positioning, and pricing for Southeast Asia & Oceania region
• Provide regular progress reports to RHQ and HQ leadership

Skills & Qualifications

• 8-10+ years of relevant experience in product marketing in consumer-focused role
• Experience with product launches and go-to-market strategy & execution
• Demonstrated experience in market analysis and product strategy development
• Regional experience preferred
• Excellent analytical skills and excel capabilities
• Good stakeholder management and collaborative approach
• Good communication and presentation skills
• Experienced in producing polished reports in PowerPoint
• Fluency in Excel is mandatory
• Ability to work in a fast paced environment