We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Key Responsibilities:

• Identify and develop new business opportunities to achieve revenue targets.
• Build and maintain strong relationships with clients and partners.
• Conduct market research to understand trends and customer needs.
• Develop and implement strategic business plans to drive growth.
• Collaborate with internal teams to create tailored solutions for clients.
• Prepare and present compelling business proposals.

Requirement:

• Proven experience in business development, sales, or a related field.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

ABOUT THE COMPANY

NewPower Worldwide is the fastest growing global independent distributor of electronics components, committed to delivering high-quality solutions to our customers worldwide. We are currently seeking a Sales Account Manager to join our dynamic team and contribute to our continued success in the industry.

JOB OVERVIEW

This role will focus on prospecting new customers, soliciting new business with our existing customers and closing deals to meet and exceed sales targets.

JOB ROLES & RESPONSIBILITIES

• Develop new accounts and expand our customer base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.
• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed targets.
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment.
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Stay abreast of industry trends and market developments to identify growth opportunities.
• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Supply Chain or equivalent.
• At least 2 years of Sales experiences, preferably in B2B sales.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

INFORMATION:

Provide technical support on product offerings and solutions to the customers.

Ensure proposed solution meets the local authority requirements, and accordingly to tender specifications.

Work closely with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing, material specifications study and out-sourcing works.

SCOPE OF WORK:

Technical support on product offerings and solutions to the customers.

Proposed solution meets the regulatory and to tender specifications.

Work with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing & material specifications study.

Study and proposes alternative solutions, specifications deviation from inquiry documents.

Work on project tender specifications, attend site for survey and assist integration proposal.

Discuss with inquirers on specifications change especially on installation design.

Generate project cost estimation, identifies new vendors / suppliers / contractors for optimum cost.

Work with sales team to generate detailed project proposals, quotations & technical documents.

Identify customer needs by focusing on promotional activities/ target group/building project pipeline.

Plan, execute marketing engagement for the target group to identify new business opportunities.

Work with vendors to provide competitive solution and identify opportunities for business growth.

Provide report of promotional activities and sales leads/forecast to share market intelligence.

Conducting regular training seminars in conjunction with product marketing managers.

REQUIREMENTS:

Diploma/Degree in Electrical/Electronic Engineering,

At least 6 years of relevant experience;

Knowledge in power products, e.g. Power Systems, UPS systems, switchgear, voltage components.

Understand architectural, mechanical, and electrical blueprints and electronic control systems.

Knowledge in site installation works and requirements preferred.

WORKING HOURS / LOCATION

5 day work week

8.30am to 5.15pm

Location in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Responsibilities:

• Security Software and Access Control hardware
• After market sales related promotion to existing customers in Singapore
• Regular " patrol " activity as pro-active maintenance promotion. Software Service proposal with quotation & manage prospective / secure order / execute maintenance job by team
• Solutioning skills such as Troubleshooting / proper report and action order to the team.
• Prepare proposals
• identify protential clients
• Energy saving proposal with existing system diagnosis
• Help up and coordination with Sales & Marketing department. Job task share when the existing customer does machine replacement or expansion / upgrading orders.

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

Qualifications / Requirements

· Diploma in Accounting / Finance

· Minimum 2 years of experience in a similar capacity

· Good reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, PowerPoint and relevant accounting systems

· Service oriented with an eye for details.

· Ability to work effectively and contribute in a team.

Self-motivated and energetic.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

The Company Secretarial Assistant will support the APAC Company Secretariat team in delivering best practice governance for our APAC entities as well as ensuring compliance with all relevant legislation/regulation. 

The position will require a company secretary with a minimum of 3 years experience who will be able to work efficiently in an expanding ambitious company. 

Key Responsibilities of the Role:   

• To provide a full governance and secretarial service to the APAC legal entities 
• To own/support on a portfolio of APAC legal entities and provide full Company Secretariat support
• Help to design and deliver corporate governance and company secretarial standards 
• Be involved in governance projects that sit across the APAC and Global Company Secretariat team
• Interact with stakeholders on all aspects of corporate governance
• Horizon scan to ensure APAC is to up to date with all relevant developments in company secretarial practice, law and regulation and support the APAC Company Secretary in developing best practice as a result of these changes
• Contribute to Legal team strategy and planning
• Liaise with contacts and external service providers for Company Secretariat
• Be responsible for the APAC entities on Diligent entities and Diligent Boards
• Any other relevant duties

Assistant Chemist/Lab Technician

Key Responsibilities:

• Handle and manage industrial chemicals safely, adhering to all safety protocols and guidelines.
• Receive, label, and log all incoming samples for accountability and traceability.
• Prepare samples by drying, crushing, splitting, and pulverizing as per procedural requirements.
• Mix fluxing reagents accurately and load samples into the furnace for fire assay processes.
• Conduct acid digestion by mixing and applying specific reagents.
• Perform fire assay techniques, including the precise handling of reagents and heat management.
• Work effectively in a hot environment and handle tasks requiring physical effort, such as lifting 10kg bars of precious metals.
• Maintain accurate records of all processes and communicate findings effectively through verbal and written reports.

Qualifications and Requirements:ed.

• Knowledge of industrial chemicals and their safe handling.
• Proficiency in fire assay techniques and sample preparation.
• Familiarity with lab equipment and chemical analysis tools.
• Physical Requirements:Ability to work in hot environments and lift heavy materials (up to 10kg).
• Strong verbal and written communication skills.
• Attention to detail and precision in all tasks.
• Ability to work independently and as part of a team.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Descriptions

• Maintaining of kitchen area and work station cleanliness.
• Follow recipes and presentation specifications.
• Follow SOP for cooking and cutting food for
• In charge of outlet's daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company's product
• Share the responsibility in guarantying the hygiene, safety and the service quality

Job Requirements

• Willing to learn how to grill meat
• Candidates with kitchen experience preferred

Benefits

• Medical Benefit (up to $300per year)
• Sales Incentive
• CNY Bonus
• Staff Meal
• Team Luch/Dinner

Working Hours

• 5 days work week
• 10 am to 8 pm
• More than 45 hrs OT paid

WINGS Therapy and Learning Center, Singapore's leading intensive therapy center for children with special needs, is looking for an Accounts and HR Assistant (full or part-time) to join our growing team.

This entry-level role offers an exciting opportunity to contribute to both the financial and HR functions of our center, supporting the smooth operation of services that transform the lives of children and their families.

As an Accounts and HR Assistant, you will handle daily financial and administrative tasks while assisting in employee management processes. If you are passionate about making a difference and eager to grow your career in a meaningful industry, this is the role for you!

Key Responsibilities:

1. Accounts Support:

• Maintain accurate financial records, including bookkeeping, data entry, and bank reconciliations.
• Process invoices, payments, and receipts, ensuring timely transactions.
• Assist with monthly financial reports and tracking of budgets related to therapy programs and operational costs.
• Support audits by organizing financial documents and ensuring compliance with regulations.
• Monitor accounts payable and receivable to ensure prompt processing.

2. HR Administration:

• Assist with payroll processing, ensuring accurate calculation of salaries, claims, and benefits.
• Maintain and update employee records, including attendance, leave applications, and certifications.
• Support onboarding processes by preparing employee documentation and coordinating orientation for new hires.

3. Recruitment and Team Support:

• Help coordinate recruitment efforts by posting job advertisements, scheduling interviews, and communicating with candidates.
• Assist in maintaining a positive work environment by supporting employee engagement initiatives.

4. Compliance and Policies:

• Ensure adherence to company policies and local labor regulations.
• Assist with the preparation of HR documents, including contracts, letters, and performance review materials.

5. Administrative Support:

• Manage office supplies and liaise with vendors for administrative needs.
• Provide general support to the finance and HR teams with ad-hoc tasks and special projects.

Requirements:

• Education: Diploma/Certificate in Accounting, Business Administration, or Human Resources preferred.
• Experience: No prior experience required; training will be provided. A basic understanding of accounting and HR principles is a plus.
• Skills:Proficiency in Microsoft Office Suite (Excel, Word). Knowledge of accounting or payroll software is an advantage.
• Strong organizational and multitasking skills.
  Excellent communication and interpersonal skills.
  Attention to detail and ability to maintain confidentiality.
• Personal Attributes: Passionate about working in a therapy center dedicated to supporting children with special needs. A positive attitude, proactive mindset, and willingness to learn. Team player with a heart for service.
  

Why Join Us?

• Purposeful Work: Be part of a team that positively impacts the lives of children and their families.
• Learning Opportunities: Gain hands-on experience in accounting and HR functions in a dynamic, supportive environment.
• Collaborative Culture: Work alongside a passionate team dedicated to making a difference.
• Competitive Benefits: Enjoy a competitive salary package with opportunities for growth.

If you are ready to start your career in a meaningful role that combines your organizational skills with a cause close to your heart, we would love to hear from you!

Please send your resume to [email protected].

We regret that only shortlisted candidates will be notified.

For More Information:

wingstherapycenter.com

www.facebook.com/WingsTherapyCenter/

@wingstherapycenter

Duties

• Assist HR Manager with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Perform HR duties that support the HR Manager
• Other Ad-hoc duties apply if needed

Requirements

• Some experience preferred, further training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Job Types: Full-time, Permanent, Student job

Pay: $1,500.00 - $2,000.00 per month

Work Location: In person

Interested parties please email your Resume to [email protected], stating this position you applied for.

Join Our Passionate Team at WINGS Therapy and Learning Center!

Are you ready to make a real impact in the lives of children, teens, and young adults? WINGS Therapy and Learning Center, Singapore’s first intensive therapy center, is searching for a motivated and enthusiastic Occupational Therapy Assistant to become part of our dynamic, vibrant, and innovative team!

At WINGS, we are transforming lives with ground-breaking therapies—the first of their kind in Singapore.

We are looking for dedicated professionals who share our commitment to restoring motion, mobility, and independence for individuals with diverse abilities and conditions.

Why Join WINGS?

• Be part of a collaborative, forward-thinking team that is passionate about creating meaningful change.
• Gain exposure to innovative, world-class therapy approaches that push boundaries and inspire results.
• Work with a diverse patient base, with a strong focus on paediatrics, sensory processing challenges, and developmental conditions.
• Enjoy a competitive salary, comprehensive benefits, and ongoing professional development.

The Role: Occupational Therapist Assistant

This role is perfect for someone with a genuine passion for helping individuals overcome challenges and achieve their full potential.

Key Responsibilities:

• Provide individualized assessments and therapies to children, teenagers, and young adults with learning and developmental challenges.
• Deliver therapy to children with sensory processing difficulties, working to enhance their daily lives.
• Collaborate with parents to create tailored strategies that support each child’s learning and growth at home.
• Work closely with a multidisciplinary team to provide holistic care that meets every child’s unique needs.

About You:

We’re seeking individuals with the following:

• Experience: At least 1–2 years of practice as an Occupational Therapist.
• Qualifications: A recognized degree/qualification in Occupational Therapy.
• Skills & Passion: Comfortable working with children with autism, neuromuscular disorders, or developmental delays. You are passionate, approachable, organized, and a great team player.

What You’ll Receive:

• Client-focused approach with a heartwarming, ethical work environment.
• Training in some of the world’s most transformative therapy techniques.
• The chance to work with a diverse range of patients and make a lasting difference.
• A competitive remuneration package that rewards your dedication and talent.

If you’re ready to take your career to the next level while making a meaningful impact, we’d love to hear from you! Please send your resume to [email protected].

We regret that only shortlisted candidates will be contacted.

Join us in shaping brighter futures—one step, one movement, and one milestone at a time!

ABOUT WINGS THERAPY AND LEARNING CENTER (WINGS)

Founded in 2017, WINGS is Singapore’s first intensive therapy centre to offer transformative therapies such as Pediatric Physical Therapy, Occupational Therapy, Early Intervention, Suit Therapy (NeuroSuit™ and TheraSuit Method®), Spider Cage Therapy, Universal Exercise Unit, Dynamic Movement Intervention™ (DMI), Intensive Gait Training with LiteGait, Robotic Gait Training with Trexo Robotics, Task Specific Electrical Stimulation (TASES), Vibration Therapy with Galileo, Autism Fitness and Sports for The Special Child. WINGS also provides seating assessments, equipment consultations and dynamic orthotic solutions such TheraTogs™ and Dynamic Movement Orthoses®.

Since its inception, over 6000 babies, children, teenagers, and young adults have walked through our doors and found new options. At WINGS, our dedicated and highly trained therapists provide intensive programmes to help children and young adults with a broad range of conditions.

These include, but are not limited to: Cerebral Palsy, Developmental Delay. Traumatic and Anoxic Brain Injuries, Spina Bifida, Ataxia, Dystonia/Athetosis, Hypertonicity, Hypotonicity, Post-Stroke, Down Syndrome, Genetic Disorders, Metabolic Disorders, Prematurity, Torticollis/Wry Neck (head tilt), Muscular Dystrophy, Delays in Developmental Milestones, Hypotonia (weakness, low tone), Hypertonia (tightness, high tone), Gross Motor Incoordination, Motor Planning Difficulties, Gait Difficulties, Orthotic Concerns and Neurological Problems.

For more information, please visit:

www.wingstherapycenter.com

@WingsTherapyCenter

@wings_therapy

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.

Job Description:

• Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards
• Ensures filing of reservations correspondence are done systematically by the Agents
• Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking platforms of Accor
• Understands the Accor Live Limitless program and able to accurately execute the bookings via members’ points and answers enquiries on membership redemption for bookings
• Keeps Front Office Manager, Director of Revenue and Director of Operations informed on all matters pertaining to no shows and matters concerning to Hotel’s reservations
• Highlights unusual statistics discrepancies
• +3 and +1 arrival checks are completed on a daily basis, ensuring that rates, dates, mode of payment, comments, etc. are updated accurately based on the correspondence from TA/Sales/OTA/Siteminder
• Ensures that all pre-payment required reservations are charged on a daily basis unless there is a special billing instruction (TAs/OTAs)
• Daily checks of OTA extranets to ensure that all reservations are interfaced and synced to PMS. Especially for on-day arrivals
• Ensures emails are cleared timely, particularly in relation to feedback follow ups or escalated to relevant parties
• To ensure Agents follow up daily with traces that were left by FO Team
• Follow up with Invoices and Group Rooming list with Sales Team
• Work closely with Sales department on the status of group reservations and critical booking dates
• Work closely with Sales Managers with any special requests or follow-ups required for Corporate / FIT bookings
• Ensures that all groups have full payment received prior to arrival if not a validated credit facility has been set up
• Politely turns down on closed out dates and offers to book an alternative date
• Keeps up to date rooms availability for sale and changes in hotel room rates
• Communicates with Operational Departments for potential overbooking periods
• Works with Housekeeping and Engineering on preventive maintenance schedule
• Works with Front Office on the achievement of Upselling goals
• Strives to achieve the ADR & Occupancy goals set by Director of Revenue and General Manager
• Maintains an organized electronic mailbox, ensuring that all information is communicated clearly to one another in the team
• Ensuring all correspondences are reviewed and kept in shared drive for the Front Office team’s print out and to assist them with verifying information when required
• To carry out any other duties when directed by the Management.

Job Requirement

• Attained minimum NITEC or higher qualification.
• At least 1-2 years of supervisory/management role prior
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

This is a 6-months contract (maternity cover).

• Plan, manage, review and implement all aspects of exhibition fabrications, design, technical drawings and operations relating to the realise of the exhibitions.

• Manage and work closely with internal and external stakeholders, including artists, curators, fabricators, qualified person (QP), exhibition and graphic designers for the exhibition setup.

• Ensure projects are delivered on time, within scope and budget in accordance to the safety, design and material specifications.

• Handle all necessary administration duties, including procurement of goods, preparation of Tender documents, Bill of Quantities and Purchase Requisition for the setting up of the exhibitions.

• Analysing and managing production risks, monitor progress and provide alternative solutions such as sourcing of appropriate materials and relevant vendors.

• Review and keep up with current trends and best practices that may have an impact on exhibition planning, logistics, fabrication and design related issues.

• Onsite supervision during exhibition setup and manage day-to-day operations, including repairs to exhibition builds.

• Perform other roles, such as duty manager role for exhibition checks, and/or store inventory when required.

• Occasion late night/weekend works as and when necessary.

• Performs other ad-hoc assignment when required.

• Diploma/Degree in Engineering or Architecture related field with 2 3 years relevant working experience in museums or related industry.

• Familiarisation of government agency act or regulations e.g. BCA, SCDF, workplace safety requirements.

• Good organizational, analytical, and problem-solving skills.

• Good interpersonal and communication skills, both written and oral.

• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint and Teams) for daily work.

• Able to understand technical drawings and proficiency in AutoCAD and edit CAD drawings.

• Self-motivated, responsible, driven, resourceful, a good team player and able to multi-task and adapt work approaches to the situations.

• Good knowledge in choice of materials, budget and quality control, resources planning and on-site operations.

• Ability to pay attention to details and handle administrative work.

• Experience with installing large scale public artwork is an added advantage.

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks.

Job Descriptions

· Attend walk-in visitors

· Answering phone calls and direct to the PIC

· Data entry, scanning, photocopying, opening new files

· Physical filing of documents/paper in files

· Recording and organise the files

· Collect, sort and distribute the incoming letters to respective departments

· Coordination with clients for mail collection.

· Coordinate office supplies and repairs to office equipment

· Courier arrangement

· Provide other ad-hoc administration support for the office as required

Job Requirements

· Fresh graduates and working mothers are welcome to apply

· 1 year of prior experience in clerical/administrative support or equivalent;

· Must have basic computer skills

· Meticulous, well-organized, deadline-driven, and adaptive

· Well-spoken and presentable

· Positive working attitude, good communication, and interpersonal skills

· Monday – Friday; 9 am to 6 pm

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret to inform that only shortlisted candidates will be notified

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF ADMINISTRATION PTE LTD and its affiliates to collect, use and disclose your personal data for the purpose of recruitment

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Manage day-to-day operational matters of Facilities Management and Servies works.
• Act as Building Manager and liaison with FMS Trade Specialists to ensure understanding of operational procedures, to provide optimal functioning of the systems under his/her care.
• Work with respective FMS Trade Specialist to formulate operational and maintenance requirementsfor the range of building services/systems contracts for newly replaced or commissioned systems.
• Manage and operate the building to its most efficient and optimum conditions.
• Co-ordinate between management and project staff on the taking over and commissioning acceptanceof building/M&E/Fire & Security systems enhancement works.
• Work with FMS project team to operationalize the maintenance of new or replaced systems.
• Drive innovation, efficiency, sustainability and productivity efforts as well as technology adoption toenhance facilities operations and service delivery.
• Be the participating member of any Smart and Digital Transformation projects undertaken by FMS.
• Prepare tender documents and technical specifications for various facilities, building and engineeringservices.
• Perform any other additional or ad-hoc duties as assigned.

• Relevant Diploma/degree in Engineering/Facilities Management/Electrical Engineering/MechanicalEngineering/Building Services or equivalent.
• Demonstrated experience in managing Facilities and Building services and systems and strong withhands-on.
• Familiar with Singapore Codes and Practices, contract administration and procurement procedures.
• Proficiency in engineering tools such as AutoCAD and able to read engineering and technicaldrawings.
• Able to anticipate customer needs, change goals and direction quickly and multitask.
• Ability to maintain a budget on maintenance and projects.
• Proven comfort and experience to interact effectively with customers and associates, both inside and outside of the organization.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets).
• Demonstrated sound coordinating, personal interface skills and communication skills.
• Good analytical and organizational skills with strong leadership skills, structured with strong workethics.
• Resourceful, good team player, result driven and able to work independently in a fast-pacedenvironment.
• Comfortable with ambiguity, enjoy challenges and problem solving.
• Keen and natural affinity for technology and innovation.
• Obvious safety mindset and displays good WSH behavior.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

Job Description & Requirements

• Adminstrative dutis includes answering phone calls, typing, scanning, copying, data entry, opening and distribution of mails, office stationaries.
• To provide administrative support
• Handle en-block owner with collections of keys
• Verifed and collection of documents as required from owner at site
• Handle condo owner with their enquires with the condo defects
• Issues of condo units and keys
• Other ad-hoc duties
• Entry Level candidates are welcome to apply!
• Candidate must possess at least a "A" level or above, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• No work experience required.
• Billingual in English and Mandarin to liaise with variouos associates
• 4 Full-Time position(s) available.