Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Salary range -$2,500-$4000

5.5 days work week

Roles & Responsibilities

Duties and Responsibilty :

1. Handle full set of accounts task including data entry into accounting system.

2. Produce company’s monthly & annual financial report and assist with audit & tax matters.

3. Responsible for the process of payments of invoice, bills, etc. and expenses (i.e. petty cash reimbursement claims, etc.)

4. Responsible for monitoring of cashflow and bank reconciliations.

5. Handle the billing of customers.

6. To assist in budget formulation and management of budget.

7. To co-ordinate in the submission of income tax and GST submission.

9. Handle insurance related matter.

10. Responsible on HR matters:

o Employee Payrolls

o Submission of CPF contribution.

o Submission of IR8A.

o Keep track of annual, medical & hospitalization leave.

o Assist on recruitment related matters.

To be a senior contributor in the Trust Services team, supporting the Head of Trust Services (Private Clients) to lead and manage the Private Clients team to be an effective, efficient and profitable part of Ocorian.

The candidate will be responsible for the client administrative delivery, operations and service standards of their area whilst creating strong profitable relationships with clients.

To motivate and promote a culture of teamwork through excellent leadership and mentoring.

Main responsibilities

• Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.
• To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.
• Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.
• Support and ensure performance targets of the Private Clients team are on track and motivating.
• To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.
• Acquire a thorough understanding of the structures used by clients and the reasons for so doing.
• Act as Director and/or bank account signatory for Private Clients client companies
• Act as Resident Manager for Ocorian Singapore Trust Company
• Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.
• Foster close working relationships with other service and support lines in the local office and Group.
• To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.
• Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.
• To ensure prompt billing and cash collection are carried out effectively and in a timely manner.
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

Location: Redhill

Basic + Commission + VB

JD:

• Research market trends, competitor offerings, and emerging client needs within sectors like commercial office/Retail design & renovation
• Proactively seek out and generate new business leads through networking, events, industry associations, cold call and referrals.
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the securing of project, while ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Work on project pricing, contracts, and fee negotiations that balance profitability with competitive positioning.
• Achieve and Deliver Sales Target
• Support in all aspect of Sales activities
• Manage and maintain clientele relationship
• Collate and evaluate client feedback and highlighting client feedback from customers for management analysis and follow-up

Requirement

• Diploma in Marketing, Business, Interior Design, or a related field.
• Min 3 years of experience in Business development, preferably in the interior design on commercial office/retail.
• Strong communication and interpersonal skills, with an ability to understand design concepts & to liaise with individuals at all level
• Committed, sales target driven and self-motivated
• Responsible and team player.
• Creative mindset with a passion for interior design.
• Excellent networking & communication and negotiation skills, with the ability to liaise with individuals at all level
• Committed, sales target driven and self-motivated

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Bar Manager

• Lead and manage the bar team
• Lead a beverage program and Posses a creative flair to create and mix alcoholic beverages that pushes the boundary of flavour and experience aligned with the Potato Head experience
• Develop good relationships with Brand Ambassadors and suppliers.
• strong knowledge of beverage and food, brand concept and guidelines.
• Train the bar and service team to ensure beverage knowledge and service levels are up to to standard.
• Cost control and inventory management for the bar
• Have the capacity to listen to the team and lead by example

Characteristics Required :

• Oral and written fluency in English
• build a strong team to match the others on the team

At least 3 years of experience in similar role

Salary: $4,000 - $5,500 (Based on experience) + incentive based on performance

Please click apply or email to [email protected]

(North East Region)

Highlights:

• Basic + AWS + VB
• Freight Forwarding industry preferably in the Oil and Gas, EPC and/or Marine industry.

RESPONSIBILITY

• Identify, acquire, develop and expand customer base in the different verticals within the Oil and Gas, EPC and/or Marine industry.
• Conduct presentation on proposals and deliverables to promote and achieve sales closure.
• Evaluate customer requests, provide solutions and price quotations.
• Follow up with customers/prospects on the RFQs/enquiry status.
• Customer relationship building and manage customers’ expectations by conducting regular visits and facilitating exchange correspondences.
• Keep abreast of market and industry development and give regular feedback and recommendation to internal organisation.
• Attend related industry events and exhibitions to build relationships and generate new business opportunities.
• Manage sales pipeline and accurately forecasting sales revenue

REQUIREMENT

• Min Diploma holder / Degree
• Must have min 3 years Sales experience in Freight Forwarding industry preferably in the Oil and Gas, EPC and/or Marine industry.
• Highly motivated and a goal getter
• Solution Driven
• Team player with strong interpersonal and communication skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(EAST REGION) - UBI

Highlights:

• Fully hunter role
• More focus on sea freight
• Dont need lead team

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

1. Cultivate and maintain strong relationships with key accounts to ensure high levels of customer satisfaction and loyalty.
2. Drive new business growth by prospecting and cold calling to expand into new markets and acquire new customers.
3. Proactively engage with customers through visits and calls to understand their needs, address inquiries, and identify opportunities for upselling and cross-selling.
4. Document and update customer interactions and activities in the CRM system to track progress, maintain accurate records, and facilitate future communication.
5. Develop and execute strategic plans for sales and marketing initiatives to achieve company goals and meet sales targets effectively.
6. Manage customer portfolios by overseeing product documentation, certificates, samples, pricing negotiations, delivery schedules, shipments, and payment terms to ensure seamless transactions and customer satisfaction.
7. Calculate costs accurately and prepare competitive price quotations to maximize profitability while meeting customer needs and market standards.
8. Forecast sales trends, prepare budgets, and oversee procurement, shipments, and inventory management to align with sales objectives and financial targets.
9. Generate comprehensive monthly sales reports, including profit and loss analysis, to provide insights and support informed decision-making by senior management.
10. Collaborate with internal teams, partners, and suppliers across the supply chain to ensure efficient order fulfillment and delivery, maintaining high standards of service delivery.
11. Maintain meticulous records of all sales-related documents and transactions, ensuring compliance with regulatory requirements and facilitating smooth audits.
12. Manage the registration and reporting of sales documents accurately in the Navision system, ensuring data integrity and accessibility for operational and reporting purposes.
13. Issue cargo insurance certificates and coordinate timely resolution of customer claims and inquiries to uphold service quality and customer satisfaction.
    

HOW TO APPLY:

Interested applicants, kindly click on "APPLY NOW" or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job responsibility

• Responsible for accounting processes and tasks (eg AR process, GL, account reconciliation, etc)
• Prepare financial reports such as balance sheet, income statements and cash flow statements
• Support and ensure compliance with all finance filling requirements, tax filing requirements (GST etc)
• Maintain accurate records of financial transactions include account payable and receivable, expenses and revenues
• Provide financial advisory services to clients, offer insights and recommendations on financial management and budgeting
• Building and maintaining relationships with clients and other stakeholders to ensure client satisfaction and retention
• Ad-hoc tasks to be assigned by dept head

Qualification

• You are a Qualified Accountant (ACCA, CPA or equivalent).
• You have at least 2 years experience within a Accountant (General Ledger) or Accounts Receivable / AR role, ideally within the the Accounting Industry industry.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard

Experience working in Big 4 firm add in advantage

Able to use computer software

• Answer the phone

• Responsible for responding to patient's inquiries

• Patient registration and appointment

• Possess excellent customer service and strong communication and interpersonal skills

• Must be bilingual in english and chinese

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

We are looking for a highly-driven Senior People Partner (APAC) who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships and are able to synthesize business priorities and are a catalyst  to identify and deliver people programs to support these priorities. 

With support from the Regional People Team, you will inform the regional people strategy, identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences.

You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. 

You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

You are the trusted advisor to the business, constantly creating business impact through strategic management of the people agenda.

Role and Responsibilities

Performance and Talent Management

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.

• Drive talent planning and succession planning exercise.

• Obtain insights and new requirements to iterate and evolve foodpanda’s performance culture and journey.

• Conduct training needs analysis and propose training plans that meet business priorities as well as employees’ professional development needs.

Organizational Development and Change

• Execute the roll out of culture, inclusion and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc. 

During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.  

This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect. 

You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.
 

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 

• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 

• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 

• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 

• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas. 

Job Responsibilities:

• Lead, oversee, collaborate with internal teams (such as AV Designer, Drafter, Engineer, Site Engineer, and Safety Officer) and external stakeholders (including Consultants, Main Contractors, Subcontractors, Manufacturers, and Suppliers).
• Review schematic designs and construction drawings to create AV construction plans.
• Oversee project timelines, budgets, order changes, and the Bill of Materials.
• Manage client expectations and ensure an exceptional customer experience.
• Plan, organize, and allocate resources effectively.

Requirements:

• At least 3 years of experience in a Project Manager role, overseeing the implementation of Audio Visual solutions for construction or A&A projects.
• Proficient in interpreting construction and AV schematic drawings.
• Capable of producing AV construction drawings.
• Able to work independently in a fast-paced and challenging environment.
• Strong communication and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Money for here, there and everywhere! 

Wise PLC is one of Europe’s fastest growing companies we move billions of customers money around 160 countries and in 40 currencies, hold billions of customer funds, facilitate our customers to spend like a local with our Wise card and trusted by over 300,000 business both small and large with our international business account all the while saving our customers millions in fees. 

This truly is Money Without Borders.

As part of our expanding operations in the APAC, we are now looking for an awesome Tax Manager to join our growing finance team in Singapore serving our APAC operations.

You’ll be part of a commercially-minded Global Tax team in Finance, helping to ensure our tax affairs are efficient, transparently compliant and slick so that our mission is sustainable. 

Your mission

• Manage the outsourced preparation of APAC corporate tax and withholding tax computations (e.g. Australia, Singapore, Indonesia, Malaysia, India, China, Hong Kong, Japan, Korea, Philippines and Thailand). This includes adhering to controls, managing risks and identifying ways to automate and streamline manual tasks using existing systems or emerging technologies. 
• Work closely with Product and Banking teams on expansion of new products and licence applications to ensure tax requirements are met.
• Assist with the preparation of IFRS half year and year-end tax reporting and tax provisions for local statutory accounts and group reporting with the help of advisors where necessary. 
• Work closely with financial controllers, accounting, and finance system teams for sources of data and information, including directly extracting information from our ERP system.
• Support the on ad hoc research and projects, including expansion into new countries and liaising with external advisors to ensure tax requirements are met.
• Engage in team-wide initiatives including budgeting, forecasting, planning, risks and controls. It is important to be interested in and engaged in all tax initiatives and to work closely with all members of the tax team.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as Senior Product Manager. The employment contract will be contract basis. Extension is subjected to performance!

We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting-edge tools.

As Product Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

A brief summary of your job responsibility:

• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.
• Brings new products to market by analysing proposed product requirements and product development.
• Introduces and markets new products by developing time-integrated plans with marketing and production.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.
• Facilitating discussion, decision making, and conflict resolution.
• Understand the different technical aspects of the project including the capabilities and limitations of the systems.
• Communicate or share technical insights of a project to internal or external audiences.
• Support the Product Owner, especially on grooming and maintaining the product backlog.
• Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.
• Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.
• Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.
• Responsible to track the application bugs, assess impact and severity of bugs.
• Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.
• Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.
• Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.
• Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.
• Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

To succeed in this role, you will ideally have:

• Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.
• Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.
• Self-driven and motivated to learn and follow topics related to the projects
• Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues
• Solid understanding of end-to-end agile software development process (Scrum and Kanban).
• Understand the project from the business and technical point of view
• Excellent communication skills. Able to communicate with technical and non-technical users.
• Preferred:

1. Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.
2. Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred
3. Understanding of government to government working relationship and familiarity with public service policies
4. Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Operations Manager

Executive Search - Our client is a Maritime / Shipping company in Singapore.

Job Summary:

We are seeking a highly skilled and motivated Operations Manager to oversee and optimize the daily operations of our ship cleaning company. This role requires a hands-on leader who is experienced in managing operational processes, ensuring quality standards, and leading a diverse team to ensure timely and efficient cleaning services for maritime vessels. The Operations Manager will be responsible for maintaining a high level of customer satisfaction while managing resources, personnel, safety protocols, and equipment.

Key Responsibilities:

Operational Oversight:

• Manage day-to-day operations of the ship cleaning division, ensuring services are delivered on time, within budget, and to high-quality standards.
• Develop and implement operational strategies, procedures, and best practices to ensure efficient service delivery.
• Coordinate with port authorities, ship owners, and crews to schedule cleaning operations with minimal disruption to vessel schedules.

Team Leadership & Management:

• Supervise, train, and mentor a team of cleaning crew members, supervisors, and operational staff.
• Foster a positive work environment, promoting teamwork, motivation, and accountability.
• Conduct performance reviews, provide feedback, and implement training programs to enhance team skills and safety practices.

Customer & Client Relations:

• Build and maintain strong relationships with clients, ensuring their satisfaction with our ship cleaning services.
• Respond to client inquiries, concerns, and special requests in a timely and professional manner.
• Monitor customer feedback and develop action plans to address any areas of improvement.

Safety & Compliance:

• Ensure all operations comply with safety regulations, environmental standards, and maritime industry requirements.
• Conduct regular safety audits and risk assessments on cleaning processes and staff practices.
• Enforce the use of personal protective equipment (PPE) and maintain safe working conditions at all times.

Resource & Equipment Management:

• Oversee the procurement, maintenance, and proper utilization of cleaning equipment, chemicals, and supplies.
• Maintain accurate records of equipment usage, maintenance schedules, and inventory levels.
• Ensure that all operational assets are in good working condition and replace faulty equipment promptly.

Budgeting & Cost Management:

• Assist in the development of budgets for ship cleaning operations, ensuring cost-effective solutions without compromising service quality.
• Monitor and control costs related to labor, materials, and equipment to meet financial targets.
• Identify areas for process improvement and cost-saving opportunities.

Reporting & Documentation:

• Prepare and present regular operational reports to senior management, including key performance indicators (KPIs), service delivery metrics, and incident reports.
• Maintain accurate records of cleaning operations, client contracts, service agreements, and financial transactions.
• Implement continuous improvement initiatives based on data analysis and feedback.

Qualifications & Skills:

Education: Bachelor's degree in Business Administration, Operations Management, Maritime Studies, or a related field (preferred).

Experience:

• Minimum of 5 years of experience in operations management, preferably in the maritime or facilities cleaning industry.
• Proven experience in managing teams, logistics, and operations in a service-oriented environment.
• Familiarity with ship cleaning standards, safety regulations, and environmental requirements.

Skills:

• Strong leadership, team-building, and interpersonal communication skills.
• Excellent organizational, problem-solving, and time-management abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), and knowledge of scheduling software or ERP systems.
• Ability to work under pressure, adapt to changing conditions, and meet deadlines.
• Understanding of maritime safety standards and environmental regulations.
• Ability to handle customer complaints and resolve conflicts effectively.
• Certification in Occupational Health and Safety (OH&S) or a related field.
• Knowledge of maritime industry regulations and compliance standards (IMO, MARPOL).

If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

Position Overview: We are looking for a highly motivated and experienced HR and Admin Manager to lead our office administration in Singapore and support our regional offices. You will ensure overall company efficiency, productivity, and cost-effectiveness. This role is crucial in maintaining a smooth operational flow and fostering a positive workplace environment.

Key Responsibilities:

Human Resources:

• Recruitment Management: Lead and manage the recruitment process for middle to senior-level staff, including the preparation of employment contracts.
• Onboarding Supervision: Ensure a seamless onboarding process, providing new hires with a positive experience from their first day.
• Payroll Oversight: Oversee the payroll process, ensuring accurate and timely salary payments and CPF contributions in compliance with prevailing legislation.
• HR Records Maintenance: Maintain comprehensive HR records and generate reports as required.
• Expert HR Guidance: Provide expert HR advice and guidance to senior management.

Administration:

• Office Operations Management: Oversee day-to-day office operations to optimize efficiency and productivity.
• Process Improvement: Identify opportunities for process improvements and implement innovative solutions.
• Administrative Management: Handle all administrative tasks, including managing office supplies and procurement, coordinating office maintenance, and ensuring effective communication channels.

Requirements:

• Educational Background: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 5 years of HR and administration experience.
• Legal and HR Knowledge: Strong understanding of Singapore labor laws, HR best practices, and administrative processes.
• Recruitment Expertise: Sound knowledge of recruitment strategies, sourcing techniques, and best practices.
• Independence and Communication: Ability to work independently and possess excellent communication skills.
• Analytical Skills: Analytical mindset with the ability to interpret data and drive decisions.
• Residency Status: Singapore PR / Citizen.
• Language Proficiency: Excellent written and verbal communication skills in English and Chinese.

• Growth Strategy: Find and pursue new opportunities for business growth.
• Build Relationships: Develop strong connections with clients and partners.
• Market Insights: Research market trends to identify new areas for growth.
• Team Collaboration: Work with different teams to support business goals.
• Track Progress: Monitor activities and share updates on results.

Job duties:

• Analyse and clarify RFQs (Request for Quotation) or opportunities during pre-tender and tender phase and to raise queries or amendments in order to influence clients or consultants if possible
• To prepare Risk Management (RM) check list in order to present to local and Japan management for decisions
• Go for site show round to understand the scope of work and prepare MOM for Tender scope
• Lead and organize single or multi systems like mechanical, electrical and ELV tender preparation, reviews and submission in order to ensure completeness, quality, technical and risk compliance, and on time tender submission
• Consolidate and analyse technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost
• Enhance and consolidate quotes in order to reach target win price while avoiding rejection and margin slippage and to prepare Tender cost summary for management approval for tender profit margin
• Prepare tender interview presentation to support management during tender clarification/negotiation phase in order to win tender
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team
• Prepare Weekly Tender Report

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

About the Company:

Tencent is a leading global technology and entertainment company focused on connecting people and developing innovative products and services. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent’s communication and social services connect more than one billion people around the world. Tencent also connects and engages people through entertainment. Tencent develops and publishes some of the world's most popular video games and operates one of the leading music entertainment and TV/film streaming platforms.

Tencent has been recognized as one of the World’s Best Employers (Forbes, 2023), World’s Best Companies (Time, 2023) and World’s Most Admired Companies (Fortune, 2022). The company’s commitment to corporate responsibility and sustainability is recognized by numerous lists, ratings and engagements, including the Dow Jones Sustainability World Index, Sustainalytics ESG Risk Rating, and the United Nations Global Compact(UNGC).

About the Role:

As a Trust & Safety Manager, you will be tasked with working collaboratively and cross-functionally with other team members and colleagues dedicated to maintaining a safe and respectful online environment for our users. We are looking for the right candidate with the experience, passion, and creativity to identify opportunities to promote trust and ensure the highest-level of user safety in our products and platforms, including for our video game offerings.

Job Responsibilities:

• Participate and contribute to the ongoing development and enhancement of Trust & Safety policies and workflows, including issue discovery, strategy formulation, and effective risk management measures.
• Employ a data-driven approach to analyze key operational metrics and identify platform and market-based trends with solutions that address such risks.
• Foster close collaboration with cross-functional partners, internal and external stakeholders, and senior leadership to continually improve procedures and policies based on emerging trends and challenges, and to ensure compliance with all laws, policies and processes.
• Participate in team meetings, training sessions, and workshops to enhance skills and knowledge.

Qualifications and Requirements:

• Minimum of 3 to 5 years of industry experience, with at least 2 years of experience in either trust & safety, privacy, compliance, or similar functions;
• Experience working with international partners across different time zones and cultures, including working on legal or regulatory compliance obligations;
• Strong project management and communication skills, including the ability to communicate effectively with technical and non-technical audiences;
• Ability to execute quickly with limited guidance on complex, cross-functional projects with multiple working groups, building high-performance team dynamics;
• A driven, self-starter personality that thrives in a fast-paced environment to create positive outcome; and
• Strong preference for background in video gaming, online marketplaces, or social media.

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/