Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

The Assistant Manager/Manager-Corporate Services supports the National Director in ensuring that the National Office comply to financial controls and administrative SOPs.

He/she supports the National Director to oversee the administrative processes and ensure that the organisation administrative and financial processes are operating effectively, efficiently and is compliant to standards laid out by Habitat for Humanity International.

He/she supports the National Director in ensuring the compliance to Service and/or Funding Model Standards through preparing the necessary reports for National Director’s review.

He/she assists the National Director to oversee the budget of the National Office and offers compliance advisory to the National Director when necessary.

Duties and Responsibilities:

● Operational Managerial Duties

o Admin Finance Matters

▪ To review the Corporate Services and finance SOPs of the National Office.

▪ To provide compliance advisory to the National Director on all statutory and licensing requirements.

o Office Operations

▪ Together with the Programmes Manager, or its appointed staff at Corporate Services, to develop and review the implementation of the Programmes’ business continuity plans in the face of possible disruptions to the services.

● To develop and review, as and when necessary, management measures implemented across all National Office in accordance with regulatory requirements. To report to the National Director on the status of implementation of these measures across the National Office.

● Activities pertaining to the Compliance of National Office to Service Standard Requirements

o Assists in preparing annual compliance reports for ND’s review in the areas of service standards requirements

● Activities pertaining to the Review of Budget

o Supports the National Director in monitoring and development of the annual budget.

● Undertake any other duties assigned by the National Director

A successful candidate would be someone with

● A degree in administration or finance.

● 3 years of experience in administration or finance.

● Supervisory experience preferred.

● Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles (vision and mission); Pls refer to https://www.habitat.org.sg/about-us for details.

● Working knowledge of accounting system would be advantageous.

● Possess strong planning, organization, implementation and follow-up skills.

● Meticulous with attention to detail.

● Possess high level of initiative, a good organisation player.

● Engage in self-care and active learning.

● Possess positive attitude with good interpersonal and written communication skills.

● Proficient in MS Office.

Only short-listed candidates will be contacted for an interview.

Habitat's Expectations Surrounding Safeguarding:

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct.

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Job Summary:

• 5 days’ work week (8.30am – 5.45pm)
• UP to S$6,500
• Location: North East (Tai Seng)

Job Responsibilities:

• Identify potential and new greenfield opportunities that support company Future Strategic Profile.
• Assist in conducting and formulating comprehensive studies on business solutions for implementation.
• Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
• Identify strategic leveraging opportunities within company in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realization of identified potential.
• Sell new solutions and cut deals.

Job Requirement:

• Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
• Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
• Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers
• Comfortable to work in a fast paced and challenging environment
• Regional travelling is required (upon short notice)

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description:

• Ensure the smooth running of day-to-day tasks.
• Oversee daily operations of the backend business operations and HR matters, ensure compliance of processes and issues are highlighted.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage the productivity of sales personnel from the level of opportunity, quote to sales closure, to ensure meeting sales expectations.
• Monitor key performance indicators (KPIs) to track progress and ensure goals are met.
• Manage and optimize resource allocation to maximize productivity.
• Prepare and present reports on sales performance to management.
• Manage and renew certifications like Bizsafe and Insurances like Fire, Indemnity, Workmen Compensation and Hospitalization.

Requirements:

• Candidate must possess a relevant Diploma or Degree.
• At least 6 years work experience in a related position, preferable in IT industry.
• The ability to analyse reports and improve productivity.
• Versatile with good problem-solving skills.
• Good interpersonal and communication skills, strong in negotiation.
• Proficient in Microsoft Office especially in excel with advanced excel knowledge.
• Experience in finance and HR is an advantage.

Information:

• Office Location: West
• Site Location: Island (depends on projects)
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive and Manager to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• Responsible for overall creation of BIM models.
• Facilitate use of composite trade models in construction coordination/clash detection meetings and provide detection reports by the identification and resolution of all hard and soft collisions.
• Communicate with the Consultants and coordinate the data extraction sets required by the construction trades and ensure that these requests are met.
• Coordinate with the Consultants to document and update design changes in the field in a timely manner.
• Work with Lead Fabrication Modellers to integrate 3D fabrication models with the updated design model to ensure compliance with design intent prior to approval and installation.
• Attend VDC/Technical meetings and progress meeting with the consultants and Developer. Organise, initiate and lead all walkthrough sessions.
• Assist VDC Manager, collect information from site coordinators and create VDC progress, simulations and schedules for presentation.
• Support Project Management on all VDC and IDD related matters.
• Responsible for accurate and organized Revit (BIM) models and generate schedules, concrete body plans, combined service drawings and other relevant shop drawings from BIM Models.

Requirements:

• Degree/Diploma or equivalent in Architectural / Civil & Structural/ Electrical & Mechanical.
• Well versed in AutoCAD, Revit Architecture, Structure, MEP, Navisworks, Enscape and Synchro.
• Must possess relevant BIM or VDC (Diploma or Training Certification) At least 5 years’ experience of BIM modelling and coordination in construction firm of a large project.
• Able to work with minimum supervision and able to manage tight deadline.

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Assistant sales managers assist sales managers by overseeing the sales and developing and implementing strategies to improve company sales.

We are looking to employ a highly driven assistant sales manager to assist the sales manager. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Job Overview

The candidate will assist the Human Resources Director in developing and delivering the Group’s HR services that help the Company in attracting, retaining and developing talent. He/she will also be responsible for providing HR advisory and support to the assigned business units.

Duties and Responsibilities

HR Partnering

• Partner and support Heads of Department (“HODs”) and line managers in a full spectrum of HR functions including Talent Acquisition, Staff Retention, Compensation, and performance appraisals as well as learning and development.
• Work closely with HODs on people management plans, including headcount planning, or organizational and team structure plans, for internal staff to meet business objectives.
• Handle on-boarding and off-boarding process for staff from assigned departments.
• Provide information required for annual budgeting and surveys submission
• Contact point for employee relations issues, provide accurate assessment of situations and provide HR advice to business units.
• Guide HODs on performance management processes such as coaching, counselling, career development and performance improvement plan for non-performing employees.

Compensation

• Manage job evaluations, salary structures, salary surveys submissions and data collection to drive compensation decisions for the Group.
• Ensure compensation programs comply with internal equity and external market competitiveness.
• Keep abreast of Singapore and Australia market trends and practices to provide market insights and required recommendations, in line with compensation strategies to effectively attract and retain talents.
• Administer performance management process including annual salary review and variable bonus exercises, and provide recommendation based on cost modelling and simulation.
• Establish policy, rating and distribution guidelines to ensure consistency in assessing employees during the annual review exercise.
• Plan and implement the annual performance review exercise to ensure timely delivery
• Act as a consultant to HR team (AUS and Singapore) on compensation related exercises such as annual performance review and job evaluation.
• Provide advice to managers and HR Partners on compensation and performance management related queries.

Benefits

• Manage relationships with external vendors of benefits services and drive service level.
• Review existing benefits and provide recommendations based on market practice, cost modelling and simulation.
• Negotiate benefits plan such as Medical Outpatient plans with vendors
• Evaluate existing and new benefits for the Group and implement framework and guideline where necessary

Other Projects

• Participate/ drive any HR projects such as government initiative or new commercial projects as assigned by supervisor
• Any other ad-hoc duties as assigned from time to time

Requirements

• Bachelor's Degree in Business Management/ Admin/ Finance
• Minimum 8 years of HR experience, with at least 4 years’ experience in Compensation & Benefits.
• Hands-on experience with Human Resources Management Software
• Regional experience would be advantageous
• Proven track record in project management
• Solid understanding of labour legislation
• Able to multi-task in a fast-paced environment
• Some travelling is expected

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

ASSISTANT MARKETING MANAGER

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work

Reporting to the Restaurant Manager, you shall assist the Restaurant Manager to manage the business performance of the restaurant as well as the efficient running and daily operations of the restaurant, in accordance to the company’s standards. You are to assist in ensuring an efficient and profitable operations while the food,

service and hygiene standards.

KEY RESPONSIBILITIES

Sales management

- Assist Restaurant Manager in building sales and maximise profitability by effective cost control to meet desired business results.

- Analyse and evaluate sales trend and trading area.

- Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

- Operationally equipped to manage all service sections within the restaurant and

its related functions.

- Assist Restaurant Manager in the efficient running and daily operations of the restaurant, in accordance to the company’s Standard Operating Procedure (SOP).

- Ensure smooth implementation and execution of A&P programs and new products.

- Evaluate and improve on operations and procedures.

- Assist the Managers in inventory control, food wastage and ordering.

- Maintain hygiene regulations and upkeeprestaurant cleanliness.

Staff management

- Assist Restaurant Manager in staffrecruitment, people development through training and staff retention.

- Lead and motivate staff in achieving salestargets and customer satisfaction.

- Lead and train staff in delivering excellentcustomer service quality and standards.

- Responsible for staff performance anddiscipline; monitor staff performance and conduct performance evaluation.

Service

- Assist Restaurant Manager in ensuringgood service standard; To providecustomer satisfaction and maintain effective communication with thecustomers.

- Attend to customers on food and beverages queries and complaints;resolving issues where possible and refer customers to managers when required.

- Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards and Standard Operating Procedure (SOP).

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

The job holder reports directly to the Senior Facilities Manager. The duties and responsibilities include, but not limited to: -

• Conducts daily inspection of the entire school compound for cleanliness, safety and maintenance;
• Plans and carries out regular preventive maintenance of facilities including aircon servicing, maintenance of kitchen equipment, kitchen exhaust, fridge maintenance, painting and cleaning of all facilities in the school;
• Handles maintenance requests and update maintenance request records and monitor response time;
• Handles maintenance cash float and ordering of hardware and materials;
• Handles feedback from Principal and Teachers, and provide prompt responses within the same day;
• Adheres to effective execution of safety and standard operating procedures and workplace safety and health (WSH) guidelines;
• Conducts WSH training of school cleaning and support staff and maintains records of training conducted;
• Works together with school's management team to plan, execute school events, and activities such as open house, concert, graduation ceremonies and other ad-hoc projects to support the room set-up of furniture and tear down of decorations;
• Supervise contractors and team of security and in-house cleaners, ensuring their full attendance and to keep proper records of their attendance;
• Provides coverage of duties should there be any absence of school cleaning staff at the school;
• Monitors performance of contract cleaning staff to ensure that they are cleaning the assigned zones and meets the high cleaning standards set and that cleaning equipment and chemicals are stored safely;
• Manages external vendors and contractors on-site maintenance works and their contracts in terms of work completion and thorough cleanliness;
• Ensures all maintenance activities are carried out in compliance with safety and environmental regulations;
• Liaise with various government authorities such as BCA, NEA, URA;
• Undertakes periodically with projects and works assigned from time to time
• Handles procurement of maintenance or minor renovation works relating to school's facilities;
• Identifies training needs of employees, source suitable training courses and submit training requisition to the Human Resource Department;
• Maintains training records of all staff who attended / completed training;
• Prepares annual training plan for maintenance and support staff;
• Be in-charge of all matters relating to the school's logistics and facilities management;
• Assist in internal events planning;
• Responsible for management of logistics, equipment and inventory related to programme delivery;
• Undertake any other duties or responsibilities assigned;
• Must be hands-on and possesses strong organisational and problem-solving skills.

• Possess Diploma in Building Services or Facilities Management;
• At least 3 years of related work experience, preferably in school environment or similar;
• Self-driven and committed individual with excellent follow up;
• Results oriented and able to work under pressure;
• Good interpersonal and communication skills;
• Competent in Microsoft Office.

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Group Finance) / Assistant Finance Manager
• Working Location: Jurong East
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Manage financial oversight and directly prepare quarterly, semi-annual, and yearly financial reports.
• Address tax-related inquiries, including corporate income, property, and withholding taxes, and understand tax agreement applications in local and international contexts.
• Communicate with tax authorities in Singapore, Malaysia, and Indonesia regarding relevant tax matters.
• Ensure compliance with FATCA, OFAC, and global tax reporting requirements (CBCR).
• Update and draft internal control protocols.
• Process and approve banking transactions, respond to bank inquiries and negotiate contracts.
• Carry out financial consolidation tasks for joint ventures, associates, and related parties.
• Oversee the management of a large volume of fixed assets and deferred taxes.
• Prepare detailed financial statements and assist with audit-related documentation.
• Handle obligations related to the Economic Development Board (EDB) and Singapore statistical reporting (SingStat).
• Manage both internal and external audits.
• Oversee the processing and approval of daily financial transactions.
• Apply in-depth knowledge of International Financial Reporting Standards (IFRS), Singapore Financial Reporting Standards (SFRS), and Income Tax Acts (ITA).

APPLY NOW!!!

• Bachelor's Degree in accounting or finance or a similar qualification.
• Minimum 3 years of experience in a supervisory role within the finance sector.
• Experience with SAP is beneficial.
• Able to travel overseas when required.
• Current CA/CPA membership or equivalent would be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66133 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities:

• Sales Support: Assist sales representatives with sales orders, quotes, and customer inquiries, prepare and processes sales documentation, including invoices, purchase orders, and delivery schedules. Coordinating with inventory and logistics teams to ensure product availability and timely deliveries.
• Customer Relationship Management: Maintain and update customer records in CRM systems and handle incoming customer inquiries, both by phone and email, and provide product or service information. Assisting with resolving customer complaints or issues.
• Data Entry and Reporting: Update sales databases with new customer information and sales leads and generate sales reports, track sales targets, and prepare performance metrics for management.
• Order Processing: Ensure that orders are accurately entered into the system and coordinate with other departments like logistics and finance to ensure smooth order fulfillment.
• Inventory Management: Track stock levels, ensuring products are available for sale and communicate with the inventory team regarding product shortages or restocking needs.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU).

The Job

• Underwrite new applications for Life, Accident and Health, disability income and long term care proposals
• Countersign and provide guidance to new joiners
• Provide underwriting advice & support for financial planners through e-booking, emails, phone calls and NBU counter
• Provide critical liaison and build strong business relationship between NBU and distribution channels
• Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations
• Ensure all department KPIs are achieved
• Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Degree with at least 5 years’ experience in underwriting Life, Accident and Health risks
• Non-degree holders who have relevant experience or certification in underwriting may be considered
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.