Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Job Summary:

• Industry: Tertiary education
• Employment type: 1-year contract
• Working hours: Monday-Thursday, 8.30 am to 6 pm; Friday 8.30 am to 5.30 pm

Job Responsibilities:

• Assist in routine financial operations, including reporting, budgeting, and forecasting tasks
• Support ad-hoc financial requests and data preparation for strategic decision-making
• Approve FastPay collections link submission for students’ activities and provide support.
• Preparation for withholding tax submission
• Preparation Risk Control Matrix
• Contribute to streamlining existing workflows and identifying opportunities for process improvements.
• Review of journals submission and budget transfers.
• Review of WBS creations and submission

Job Requirements:

• Possess a recognized degree in Accountancy with a minimum of 3 to 5 years working experience.
• Good knowledge of SAP financial systems (S4 HANA) and analytical tools (eg. Power BI) would be an advantage.
• Possess excellent analytical, problem-solving, communication and strong interpersonal skills.
• Proficient in Microsoft Office applications.
• High level of independence as well as the maturity and ability to work with staff at all levels.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Essential Duties/ Responsibilities:

• Oversee all activities and communications regarding outgoing and incoming shipments for all projects to ensure accuracy, timely preparation of necessary documentation
• Ensure supervision of the team’s daily operations management
• Obtain shipping schedules from the logistics agent to allow manager to determine which mode and timeline is appropriate.
• Co-ordinate with shipping agents and book in-bound and/or out-bound shipments via various modes in a timely manner (sea/ air/land) upon manager’s approval.
• Prepare and submit final packing lists to the shipping agent for customs procedures.
• Maintain high accuracy in all document preparations for logistics.
• Ensure best service and best pricing in logistic activities.
• Ensure equipment is received as scheduled by continual follow-up and communication with freight forwarders and resolve any issues as and when required.
• Maintain strong communication channels with other departments
• Maintain strong communication channels with intercompany personnel (mainly Logistics, Operations) – NEP UK, India and UAE
• Develop strong working relationships and cooperation with other functions and departments.
• Support purchasing strategies (sourcing, negotiation & cost management, quality and delivery terms, documentation) and manage procurement and rental of any external resources, services, and facilities required to support the projects or operations
• Support and/or execute adhoc tasks and/or cover the job scope of team members in their absence
• Ensure checks and balances in terms of permit closure, invoice billing versus confirmed quotation, record upkeeping, etc.
• Nurture positive relationships with suppliers and service providers for optimum pricing and support.
• Able to support project load-on and load-off outside working hours, i.e. after 1800 hours SGT and/or weekends and/or local national holidays whenever the need arises

Position Requirements:

• At least 4 years of working experience in logistics operations.
• A qualification in Logistics or Supply Chain Management will be preferred.
• Preferably working in a similar industry or fast-paced environment
• Knowledge of Carnet application will be an advantage.
• Ability to lead by example and multi-task with tight timelines.
• Strong team player and self-starter who sees tasks to completion.
• Strong interpersonal skills and resourceful in solving problem.
• Positive, hands-on, proactive, and highly organized.
• An effective communicator (verbal and email).

Note: The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents shall possess the knowledge, skills and abilities to perform each duty proficiently. Employment in this role is subject to clearing the necessary requirement as per the laws of Government of Singapore.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

The Assistant Manager (Tenant Acquisition) is responsible for identifying, negotiating, and securing suitable tenants for cooked food stalls in our food courts, coffee shops, hawker centres, and non-cooked stalls in markets. The role involves building relationships with potential tenants, understanding their business or space requirements, and ensuring optimal occupancy rates for the properties managed by the organization.

Key Responsibilities

• Prospect, source and secure suitable tenants that fit into the desired food content and tenant mix for our food courts, coffee shops and hawker centres
• Arrange and attend to potential tenants for site visits / viewings
• Evaluate the prospective tenant’s proposal to make recommendation to approving parties for acceptance
• Negotiate and finalise rental and other terms and conditions with potential tenants
• Ensure tenant adheres to the lease terms following up from the signing of lease term to the opening of the stall
• Prepare leasing activities report to management
• Monitor all current and future vacancies to proactively react to future occupancy needs
• Keep abreast of latest competitors’ rentals and activities
• Work closely with the operations teams to maintain good tenant-landlord relationships

Others

• Work location: FairPrice Hub (next to Joo Koon MRT station)

Requirements

• Minimum 2 - 3 years of leasing or sales working experience, preferably in the F&B industry
• An enthusiastic foodie, familiar with the local food scene
• A go-getter who is comfortable with cold calling and prospecting, is meticulous and able to undertake pressure to work within a tight schedule
• An enthusiastic team player who possesses excellent communication, negotiation and interpersonal skills

We currently have an opening for a Assistant Project Manager for interior fitting out work.

You must be competent with AutoCAD and SketchUp.

You are to assist our project team to oversee the successful completion of the project.

And because of the nature of your work, you are expected to do a Site Safety Supervisor course unless you already have completed such a course prior.

We are a national team of advocates for Innovation and Startups, committed to building a strong community of stakeholders at ACE.SG (Action Community for Entrepreneurship). This is a role with significant responsibilities and requires an organised, adventurous, and entrepreneurial mind who is able to hit the ground running and is committed to creating an impact for our ecosystem through fostering relationships, organising events and facilitating programmes. If you are passionate about entrepreneurship, technology, venture capital, investments and take pride in delivering excellence, this opportunity is for you.

Below is a brief description of your job scope. The Management may adjust your job scope from time-to-time to better align with the organisation objectives.

Job Description:

1. Reporting to the Assistant Director, Partnerships and Startup Development, you will collaborate across cross-functional teams to develop, maintain and grow our strategic opportunities with both existing and new partners aligned to ACE.SG’s mission.
2. You will design, implement programmes, offerings (including sponsorship and innovation projects) and marketing campaigns for partners across the organization.
3. You will conceptualize, train and track engagement plans for partners across various operational needs and support each corporation can offer for startups.
4. You will coordinate with various account managers on overall liaison with partners and tracking of budget, project charter and budget utilisation for programmes with sponsors or partners.
5. You will analyse ecosystem needs, gaps of operation requirements startups may have and identify potential partners that could bridge identified gaps.
6. You will conceptualize and develop standardized strategic commercial objectives and partnership/sponsorship agreement guidelines across the organization.
7. You will develop, monitor and review performance indicators of measurement for the partnerships with corporations and ecosystem players across the organization.
8. You will provide consultancy and advisory services and cultivate deep relationships with key stakeholders and partners and clients and establish and enhance strategic partnerships with local and foreign entities to create opportunities in driving co-innovation activities.
9. You will carry out studies and prepare landscape reports on market development, economic analysis, technology trends and other relevant areas pertaining to the local startup ecosystem that the partners may request.
10. You will provide regular updates to the Management on the progress and activities for partners during meetings or in writing as and when as required.
11. You will manage or participate in any Special Projects, or undertake any other duties as assigned by the supervisor or the Management.

Requirements:

• Degree in a relevant field.
• 1-3 years’ work experience in a similar capacity. Fresh graduates with the relevant skills sets may also apply.
• You are obsessed with details and display unquestionable work ethics.
• A plus to have some domain knowledge of the startup scene, but more importantly you have a genuine passion for entrepreneurship and emerging technologies.

ACE.SG is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Stakeholder Engagement
  • Seek opportunities to engage and cultivate good relationships with alumni.
  • Introduce and implement initiatives to build and deepen relationships with local and overseas alumni communities across different demographics.
  • Collaborate with Schools, Offices, Colleges and Institutes (SOCIs) as a strategic partner to co-organise alumni activities, events and engagment programmes.
  • Partner student groups in engaging their alumni.
  • Work as a team member in OAR to support department and university-wide events.
• Volunteer Management
  • Manage and enhance mentoring programmes.
  • Provide direction and support to alumni communities and representatives on their initiatives, budget and related matters.
  • Maintain and update datalists of alumni communities and their respective members.
• Event Planning and Management
  • Conceptualise, plan and execute alumni activities of mid to large scale including panel discussions, Homecoming, Volunteer Appreciation and Alumni Awards.
  • Facilite event registration and provide timely updates.
  • Conduct post event surveys to canvass feedback and identify the diverse needs of the community so as to improve programme offerings.
  • Measure the success of events and programmes though the collection of and analysis of data.

• Bachelor Degree with at least 4 years of working experience, preferably in the higher education sector, in the areas of relationship and event management.
• Proven good track record in the planning and executing of community building events. Understanding of alumni relations will be an advantage.
• Possess good initiative, is detail-oriented with good administration and organisational skills.
• Demonstrate competent stakeholder engagement and project/vendor coordination, able to manage concurrent initiatives.
• Demonstrate professionalism in conduct and speech, strategic and critical thinking skills.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Able to thrive in a fast-paced environment, and adapt to evolving circumstances.
• Demonstrates a strong work ethic, able to work independently and in team settings.
• Able to work outside regular work hours.
• Occasional travel may be required.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Location : Jurong Town Hall

Mon-Fri/ 8am – 5pm

Roles & Responsibilities

The Finance Analyst will be responsible for providing support and assistance to the Assistant Vice President, Finance on overseeing the financial management reporting of the group companies.

Key Responsibilities

• Prepare and consolidate Group and Company post-closing analysis monthly, quarterly, yearly management reporting and presentation materials
• Collecting, analyzing, and interpreting historical and current financial data of Company and Group performance with detailed financial status reports
• Assisting Assistant Vice President with the following:

1. Collate Group companies monthly reporting package for monthly management P&L review.
2. Quarterly forecasting process for group companies
3. Prepare annual budget preparation for group companies
4. Working capital management for group companies

• Assist, develop and maintain dashboards and reports to monitor business performance
• Collaborate with group companies to ensure accurate reporting
• Ensuring compliance with financial regulations and maintaining the integrity of financial data
• Other ad-hoc duties assigned by Assistant Vice President, Finance

General Requirements

• Degree in Accounting & Finance
• At least 3-4 years in financial accounting with experience in financial analysis
• Good working knowledge of IFRS, Consolidation, Taxation
• Good SAP knowledge
• Advanced proficiency in Microsoft Excel, Power BI and financial software
• Good interpersonal skill
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Ability to interact with region teams and cross functional teams
• Ability to work independently and inter-dependently
• Ability to work under pressure to meet deadlines

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

We are looking for an experienced Digital Strategy and Application Solution Manager to drive digital transformation initiatives within the maritime sector for our client. The ideal candidate will have a blend of technical expertise and project management skills to drive innovative solutions and digital strategies in the maritime sector, ensuring alignment with business goals and technological advancements. Strong leadership, communication, and change management skills are essential as you collaborate closely with stakeholders to deliver impactful digital solutions.

The candidate should have a minimum of 5 years of professional experience. This position offers a unique opportunity to lead strategic IT projects, applying agile methodologies and innovative solution design to optimize operational efficiency and align with business goals.

Responsibilities:

· Provide technical support, troubleshoot issues, and coordinate resolutions for business applications.

· Analyze processes and implement improvements to boost operational efficiency.

· Identify digital needs, document specifications, and align projects with transformation goals.

· Manage projects, ensuring timely delivery within scope and budget.

· Design, test, deploy, and maintain IT solutions while managing stakeholder expectations.

· Collaborate with stakeholders to prioritize application support and digital transformation projects.

· Manage vendor relationships, negotiate contracts, and set performance standards.

Requirements / Qualifications:

· Degree in Computer Engineering, Information Systems Engineering or other relevant disciplines.

· Hands-on experience with BI tools and report development.

· Proficient with project management tools.

· Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.

· Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.

· Good understanding of maritime business processes, project management concepts, and quality standards.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

· Minimum of 5 years of working experience in a similar role, preferably within the maritime sector.

· Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.

To apply, please send your CV to [email protected].
We regret that only shortlisted candidates will be notified. Thank you for your understanding.

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• Bachelor’s degree in Mechanical Engineering
• Min 5 years of relevant working experience and knowledge
• Strong planning, people management, analytical and problem solving skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Information

1. Salary range: $4,000 - $5,000 + Commissions
2. Allowance: $1,500 Transport
3. Working hours : 8:30am to 4:30pm

Responsibilities:

• Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Monitor sales performance, identify trends, and take corrective action as needed.
• Prepare accurate sales forecasts to support business planning and resource allocation.
• Identify new business opportunities to expand the company's customer base and revenue streams.
• Ensure agreement with customers are executed by the team.
• Market research to identify opportunities, analyze competitor activities, and understand customer needs.
• Develop marketing strategies to increase brand awareness, generate leads, and drive customer engagement.
• Protect and enhance the company's brand image through consistent messaging and marketing initiatives.
• Leverage digital marketing channels (e.g., websites, social media, SEO) to reach target audiences
• Organize and participate events, trade shows, and conferences to promote the company and products.

Requirements:

• Understand marketing principles including brand management, market research, and digital marketing.
• Ability to analyze financial data and metrics to assess sales performance and make informed decisions.
• Familiarity with digital marketing tools and platforms.
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Understanding of the heavy equipment industry, including market trends, regulations
• Knowledge of economic conditions, competitive landscape, and customer preferences.

Interested applicants, send in your updated resume by clicking “Apply Now”

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

*Seeking for an Assistant Relationship Manager with minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team.

JOB RESPONSIBILITIES

• Assist the Corporate Banker's coverage and managing of the clients
• Conduct credit analysis, write credit papers and reports
• Perform credit reviews for the bank’s client
• Liaise with customers on any queries
• Monitor the bank’s loan portfolio
• Assist in the funding operations
• Ensure proper KYC and documentation
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• 5 Working Days (Able to work on Weekends)
• Up to $3800
• Island-Wide

Job Description:

• Leading and motivating the staff in achieving maximum results for the Key Performance measurement
• Monitor the inventory level, replenishment of stock and return cycle is carried out accordingly
• Improve upon existing work procedures and operations, ensure that the correct paper works handling are adhered to
• Take charge and provide necessary supervision during stock take and random count exercise
• Manage and involve in opening and closing of the store and banking of the daily sales
• Manage the store’s manpower
• Involve in budget planning

Requirements:

• Diploma holders or with at least 3 years of retail supervisory experience
• Required to work retail hours, weekends and public holidays

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Overview

You will partner the leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources.

You will be part of the People Relations team that focuses on building a strong and positive culture, healthy work environment and high performing teams through governing and guiding the employer – employee relationships and other people related matters. This role reports to Manager, People Relations.

Job Responsibilities

You will be responsible for the following:

• Build relationship with stakeholders as a trusted HR partner through professional advice on HR policies and procedures, and employment legislations
• Support the effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services
• Guide managers in handling a range of staff matters including performance and disciplinary matters in an objective, fair and transparent manner aligned with the Alexian culture
• Support employees and managers in HR-related enquiries
• Support and facilitate performance reviews, as well as engagement surveys with business leaders.
• Navigate the execution of processes in accordance with policies, obtaining relevant approvals and opinions where required
• Analyse issues raised with consideration of differing perspectives from various stakeholders
• Document information, outcomes and processes, ensuring these are securely stored in accordance with policies and procedures
• Participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed

Requirements

• Degree in Human Resource Management or equivalent from a recognized university
• At least 5 years in human resource function
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels
• Resourceful, strong initiative and self-motivated
• Excellent critical thinking and analytical skills
• Sound knowledge of Employment Act and Labour Laws

Note: this is a 2-year contract role with possibility of conversion

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Assistant Manager, Information Systems & Cyber Security

Job Overview: The Assistant Manager, Information Systems & Cyber Security will support the Manager, Information Systems in planning, directing, and overseeing the company’s computer and information systems. The role will involve coordinating tasks related to hardware, software, and network systems while playing a leading role in implementing a cybersecurity framework across both local and regional operations.

Key Responsibilities:

• Develop and manage the organization’s cybersecurity strategies.
• Assess the organization’s IT requirements and identify opportunities to enhance existing products and systems for better productivity, security, and efficiency.
• Advise senior management on system upgrades and investments in new technologies, outlining the benefits for the organization.
• Plan, schedule, and supervise IT projects, including system updates, migrations, upgrades, and planned outages.
• Assist in managing the Information Systems team, provide performance evaluations, and offer guidance for employee development and advancement within the company.
• Identify and facilitate IT training opportunities to ensure employees are equipped to effectively utilize available products and systems.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or a related field with at least 3 years of experience in cybersecurity best practices, compliance, and end-user computing.
• Experience conducting security risk assessments and managing incident responses.
• Proficiency in managing Microsoft technologies, including Office 365, Active Directory (ADFS, DHCP, CA, DNS, RMS), and Exchange Service (O365).
• Strong knowledge of security risk management, governance frameworks, compliance (including IT security audits/log reviews), vulnerability management (e.g., vulnerability assessments, penetration testing), application security, and security technologies (e.g., system hardening, IDS/IPS, firewalls).
• Experience with security incident response and security assessments.
• Relevant certifications such as CISSP, CISM, CEH, or other cybersecurity credentials are highly desirable.
• Exceptional project management skills, including experience with budgeting, resource planning, and risk management.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Create and implement strategic business development plans to discover new leads.

• Perform market research and analyze competitors to identify emerging trends, customer needs, and potential areas for growth.

• Communicate the company’s products, services, and value proposition to prospective clients.

• Work closely with the sales team to support the entire sales process, from lead generation to contract negotiation and finalization.

• Provide timely and precise reports on business development activities, pipelines, and key performance indicators.

• Assist in creating marketing materials and sales enablement content.

• Stay informed about industry trends, competitive dynamics, and best practices in business development.

• Contribute to the organization's overall growth and success by identifying new revenue opportunities and strategic partnerships.

Job Requirements:

· Diploma Holder and above.

· Minimum 3 Years Experience in relevant role.

· Experience in Hospitality/Travel or relevant industry will be advantageous.

· Possess excellent communication, negotiation, and presentation skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager (Lobby Lounge) to join our team!

As a F&B Assistant Manager (Lobby Lounge), we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

Company Highlights:

• People-oriented and friendly working environment.

• A leader in motor and commercial vehicle trade, car rental, taxi/private-hire services, fuel marketing, and electricity supply for corporate and residential markets.

• Join us to shape our services and grow into a future senior management role!

• Working hours: Mon to Fri, 830am-6pm, company car provided can drive home

Customer Relationship Manager

Job scope:

1. Resolve Issues: Act as a liaison to address disputes, operational challenges, and emergencies effectively, minimizing impact on drivers and customers.

2. Enhance Customer Experience: Handle inquiries, complaints, and concerns promptly while fostering satisfaction and loyalty through good relationships.

3. Support Drivers: Assist with onboarding new drivers, ensuring clarity on company policies and retention strategies.

4. Analyze & Improve: Monitor customer feedback and satisfaction trends, providing actionable insights to management for service enhancements.

5. Collaborate & Report: Work with internal teams to align strategies, maintain accurate records, and deliver performance reports to drive business success.

Requirements:

1. Friendly, team player with good problem-solving skills.

2. Experience in the car leasing industry.

3. Diploma or higher qualification in any field.

If you are interested in this opportunity, submit your application now to winnie.chen(at)manpower.com.sg find out more about this position. Thank you.

The Singapore Scout Association

The Singapore Scout Association was established in 1910 with the mission of educating young people, through a value system based on the Scout Promise and Scout Law, to help build a better world where people are self-fulfilled as individuals and play a constructive role in society.

By always doing their best in whatever they do, Scouts use the outdoors as the platform for learning and development. Together with an established system of programmes that not only develops youths, but also many of the adult leaders that support our youth programmes, Scouts all over the world see learning and improving as an essential ongoing process that never ends.

Duties and Responsibilities:

1. Manage recruitment, onboarding, and offboarding processes.
2. Maintain accurate HR records and manage HR software.
3. Coordinate staff training, development programs, and cohesion events.
4. Provide guidance on HR policies, performance reviews, and development plans.
5. Prepare HR reports and collaborate on policy implementation.
6. Support volunteer recruitment, induction, and deployment.
7. Maintain volunteer records and ensure policy alignment.
8. Coordinate recognition events and manage volunteer applications.
9. Facilitate meetings and ensure completion of mandatory training for volunteers.

Desirable Attributes & Qualifications:

• Diploma or Degree in relevant field
• At least 3 years experience in HR
• Good interpersonal skills with positive mindset
• Proficient in spoken and written English
• Proficient in MS Office (Excel, Word) and Google applications
• Demonstrates initiative and is meticulous
• A team player

Expected Salary

$3,000 - $3,500

Working Days

Tuesday to Saturday

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Responsibilities:

• Develop suitable subcontract conditions for specific project requirements
• Prepare project budgeting and costing reports
• Responsible in cost estimating, quantity take off, claims preparation, variations and final accounts.
• Review of contracts, prepare tender & contract documentations, tender analyses & reporting, measurement etc
• Review sub-contractors claims and materials on site
• Standardize all agreements (e.g. subcontracts and joint ventures) with alignment to contract policy.

Requirements:

• Degree in Building/ Construction Management/ Quantity Surveying or its equivalent.
• Minimum 4 -10 years of relevant experience in construction/ FM industry.
• Strong in arbitration and negotiation skills.
• Good understanding & knowledge of contracts law and its application.
• Preferably well versed in various form of contracts such as PSSCOC, SIA and FIDIC as well as other international form of contracts.
• Strong communication and presentation skills.
• Due to the sensitive work nature, only Singaporean applicants will be considered.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses, and functions.

Accountability – Hold team and self-accountable to deliver on our commitments.

Roles and Responsibilities

• Manage team by providing guidance and support, identifying and addressing roadblocks, and fostering a sense of shared accountability to achieve shared goals
• Strategically procure containers and optimize their lifecycle management to ensure cost-effective and efficient operations
• Handle container procurement and delivery management and container procurement negotiation
• Oversee container production schedule and handle container delivery coordination to achieve on-time delivery
• Handle lease portfolio optimization including lease expiration management, portfolio optimization, contract analysis, process improvement, data analysis, and record keeping
• Keep track of financial operational performance including budget management, performance monitoring and reporting, as well as compliance and risk management
• Manage improvement on business process and system development
• Manage ad-hoc tasks and assignments as delegated by the Manager

Requirements

• Bachelor’s Degree in Business Administration, Management, or related fields
• Liner shipping experience in managing container procurement or related field highly advantageous
• Proficient in Google Workspace tools (Sheets/Docs/Slides) and MS Excel/Word/PowerPoint
• Strong interpersonal and written/verbal communication skills to communicate effectively with multicultural teams and internal/external parties
• Highly organized, able to prioritize tasks, manage time and deadlines, and multi-task effectively
• Detail-oriented, able to identify and analyze problems, develop solutions and make sound decisions
• Able to manage and motivate teams effectively
• Continuously open to learn and apply new technologies and methodologies to enhance business processes
• Experience in data tools such as Tableau and Looker preferred

We are seeking an experienced and customer-centric Assistant Manager (Loyalty Programme / Customer Experience / Partnership) with expertise in rewards programmes.

This role is critical in managing and optimizing our loyalty and rewards initiatives while building strategic partnerships to enhance customer satisfaction and engagement. The ideal candidate has a strong understanding of rewards programme design, operations, and customer experience management.

Key Responsibilities:

Loyalty and Rewards Programme Management

• Oversee the design, execution, and continuous improvement of loyalty and rewards programmes.
• Develop strategies to increase customer acquisition, retention, and lifetime value through rewards.
• Analyse customer behaviour and preferences to refine rewards structures and offerings.
• Design innovative reward structures and benefits to attract and retain customers.
• Collaborate with cross-functional teams to integrate loyalty initiatives into the broader customer experience.
• Monitor programme performance and ensure alignment with business goals.
• Ensure programme operations run smoothly, including redemption processes and benefit fulfilment.

Customer Experience / CRM Focus

• Map and enhance the customer journey across all loyalty programme touchpoints.
• Develop and execute CRM strategies to drive customer acquisition, engagement, and retention
• Ensure a seamless and consistent experience across all CRM and loyalty programme channels.
• Identify customer pain points and implement solutions to improve overall experience.
• Use data insights and feedback to personalize the rewards experience for different customer segments.
• Work closely with internal teams to ensure rewards and loyalty elements align with broader CX strategies.

Partnership Development and Management

• Identify and secure strategic partnerships to expand rewards and benefits for programme members.
• Negotiate terms and maintain strong relationships with partners to ensure mutual success.
• Manage the integration of partner offerings into the loyalty programme and oversee joint campaigns.
• Work with partners to develop co-marketing initiatives that drive engagement and growth.
• Regularly evaluate partnership performance and propose enhancements or new collaborations.
• Monitor and evaluate the impact of partnerships on customer satisfaction and business objectives.

Data Analysis and Reporting

• Track and analyze KPIs such as programme participation, redemption rates, and partnership ROI.
• Create detailed reports and insights to inform senior management and stakeholders.
• Use predictive analytics to identify trends and opportunities for programme growth.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in CRM, loyalty programme management, or partnership marketing..
• Familiarity with loyalty programme management systems and analytics tools.
• Strong data analysis and reporting skills using Excel, Power BI, or Tableau.
• Strategic thinker with a customer-centric mindset.
• Strong communication and interpersonal skills for partnership development.
• Proven ability to manage multiple projects and meet tight deadlines.
• Analytical and detail-oriented approach to problem-solving.
• Collaborative team player with leadership potential.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Support Relationship Managers (RMs) to provide excellent service to high net-worth clients so as to achieve client retention
• Partner Client, Business Support and service providers to ensure timely transaction processing and service delivery of clients’ requirements
• Understand client requirements and assist RMs in daily maintenance of account relationships
• As client key interface over initiation of clients’ instructions, monitor funds for payment, prepare clients’ fax instructions, forms and loan disbursement instruction
• Initiate account openings / closures / update instruction checklists and interface with client to ensure completion of documentation requirements
• Track and follow up on outstanding documentation and client outstanding fee payments
• Assist on new on boarding for Treasures Private Client (TPC) client and sending out welcome pack

Requirements

• Bachelors Degree with at least 3 years experience in a banking service role
• Strong interpersonal and communication skills
• Strong knowledge of the banking products & services and procedures
• Good understanding of financial, investment products & services including equity and bond markets
• Strong knowledge of offshore compliance and regulatory requirements as well as exposure to multicultural issues
• Possess CACS Certifications 1 & 2

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.