Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

Major Global Bank is seeking for a Technology Risk Manager who will be based in Singapore and will be supporting their multi - year core banking transformation program and Global Transaction project portfolio. The client is looking for a driven individual with excellent communication skills and IT Risk experience within banking industry.

The Position:

• Take end-to-end ownership over advisory and validation of residual risk issues
• Lead and execute formal risk reviews and assessments
• Review and challenge risk exception requests
• Collaborate with internal stakeholders to ensure remediation dependencies are captured and managed
• Identify and act upon opportunities to improve Risk Governance processes
• Participate in global and regional governance committees
• Act as a role model for Risk Excellence

The Candidate:

• Bachelor's degree in Information Technology, Risk Management, Audit, or related field
• Experience in Technology Risk & Control, Risk Assurance, IT Security or Technology Operations
• Ability to break complex problems down into manageable action plans
• Ability to effectively balance multiple tasks through careful prioritization
• Ability to work independently while sharing expertise with others
• Strong communication and stakeholder’s management skills

Preferred Qualifications

• A minimum of 3-5 years of experience in IT Risk, IT Audit, IT Security, Project Management or Technology Operations. Consulting experience is a plus.
• Evolving expertise in several of the following areas: financial services, information technology, information security, systems development, change / release management, access security and physical access controls and procedures
• Proven experience in risk assessment and measurement
• Proven experience in IT security remediation, implementation of technical safeguards and validation of automated controls
• Risk / Security Certification (CRISC, CISA, CISM, CISSP)
• Practical knowledge of risk analysis methodologies, frameworks, standards, and best practices (NIST, COBIT)

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No: R1546440, Gage Duncan Christopher

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should have strong organizational and communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Prior experience in property management and a thorough understanding of BMSMA Act will be an added advantage. If you are proactive, customer-focused, and have a passion for property management, we welcome you to join our team.

Responsibilities:

• Conduct regular checks and inspection on grounds to ensure property is well maintained

• Manage term contractors, monitor their service performance, keep track & conduct renewal reviews of service agreements and insurance policies

• Ensure compliance with building statutory requirements

• Review and recommend the replacement/improvement plans for managed sites

• Conduct Annual General Meeting/Council Meeting including preparation of agendas, minutes of meetings, annual reports etc.

• Organize social activities and functions when required.

• Provide essential customer service support to the residents/owners

• Supervise and manage a team of site staff

• Other job related and ad hoc duties as assigned

Requirements:

• Degree / Diploma in Building & Estate Management or equivalent

• Certified Fire Safety Manager will be an added advantage.

• 3 to 8 years of relevant working experience

• Good knowledge of Building Maintenance & Strata Management Act

• Excellent communication skills, both written and spoken.

• Proficiency in computer skills such as MS Office.

• Able to handle pressure and multitask

Interested applicants please indicate with details:

• Notice period/Intended start date

• Last drawn and/or current salary

• Expected salary

• Reasons for leaving current and/or last employment

• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

Responsibilities:

• Responsible for planning, implementation and review of Management Corporation’s decision and policies encompassing both routine and cyclical maintenance.
• Regulate/control the use of common properties.
• Control of cleaning, security, landscaping, building maintenance departments and contractors and provide necessary certification of completion of jobs undertaken by contractors and make recommendations for payment thereof.
• Prepare and implement planned maintenance program for the suitable maintenance, improvements, additions & alternations, and repairs & redecoration of the common properties.
• Carry out regular inspections of the common properties in the condominium to ensure that these are in satisfactory and serviceable condition and properly maintained up to standards required by the relevant authorities and the Management Corporation.
• Advise Management Corporation and administer the function and affairs of Management Corporation in compliance with Building Maintenance and Strata Management Act (BMSMA).
• Provide innovative and practical ideas including on-going review of work method, cultivation of corporate objectives, staff training and knowledge enhancement, contract specifications, to meet needs of Management Corporation and subsidiary proprietors.
• Establish rapport with Management Corporation’s members and subsidiary proprietors/ residents and all staff and contractors of the condominium.
• Liaise and coordinate with relevant government bodies, managing agent and legal advisors, to enhance effectiveness of Management Corporation and to achieve successful completion of Management Corporation’s projects.
• Organize weekly staff meetings and monthly Management Cooperation meetings and annual general meeting. Prepare agendas, minutes of meetings and annual reports.
• Ensure that the financial administration of Management Corporation’s operation is in accordance with standard practice, BMSM Act and financial rules.
• To charge and collect on behalf of the Management Corporation from subsidiary proprietors and residents, management fees, sinking funds and any other charges as payable and falling due from time to time and to issue receipts on behalf of the Management Corporation for all sums received.
• Monitor arrears level and initiate action for recovery, by taking all necessary steps to recover any such sums of money owning to the Management Corporation. This may require preparation of demand letters, preparation of documents for legal action as and when necessary.
• Formulate and administer effective payment control.
• Administer accounts to ensure these are within budget limits.
• Ensure preparation of accurate and timely monthly financial reports and annual budgets in accordance with statutory requirements.
• Verify accuracy of all payments made by the Management Corporation.
• To attend to all correspondence and inquiries relating to common property on behalf of the Management Corporation. Advise and propose the necessary remedial actions or steps required.
• To manage and maintain proper and updated records and files of correspondence, documents and materials pertaining to Management Corporation matters and to maintain and update the register of subsidiary proprietors and residents’ particulars.
• Provide the necessary secretarial services to the Management Corporation and sub-committees as may be appointed from time to time, including the preparation and upkeep of minutes and resolutions for necessary action and record purposes.
• Provide editorial support for publication of newsletter, annual general meeting reports, etc.
• Staff Management
• Conduct regular weekly staff meetings, to review work plans and status of projects, etc.
• Check on staff integrity and maintain, and ensure compliance with Management Corporation employee house-rules and guidelines.
• Motivate staff to increase and improve overall productivity and work standards.
• Conduct open performance appraisal with staff concerned.
• Recommend and propose necessary staffing structure and manpower requirements as may be needed from time to time.
• Inculcate teamwork and team efforts within all departments and in the overall context and structure of estate.
• Recommend and propose required disciplinary action for recalcitrant staff and workers.
• Ensure proper records kept of all staff matters, including Saturday-off privilege, urgent day-off, annual leave, update of personal particulars, etc.
• Ensure overall service provided by all departments and staffs are satisfactory and within the job requirements and employee guidelines laid down by the Management Corporation.

Requirements:

• Degree / Diploma in Building & Estate Management or Hospitality Management
• Certified Fire Safety Manager (preferred)
• 3 to 8 years of relevant working experience
• Knowledge of Building Maintenance & Strata Management Act

Interested applicants please indicate with details in your resume:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

Main Tasks and Duties

1. Ensure the steady development of financial market trading operations, with a focus on promoting market-making activities for RMB exchange rates and interest rates, and achieve corresponding business targets
2. Implement risk management requirements set by regulatory authorities, the head office, and the branch, ensuring effective risk prevention before, during, and after operations
3. Having working experience dealing with China regulatory authorities that are related to RMB and Treasury.
4. Develop departmental policies and regulations, and regularly update and optimize work processes
5. Drive product innovation to enhance market competitiveness
6. Facilitate communication and coordination with various departments of the head office and institutions within the group, strengthening intra-group business collaboration
7. Maintain relationships with trading counter parties and expand the counter party network
8. Regularly analyze financial market conditions, prepare analysis reports, and provide relevant investment or management recommendations
9. Complete other tasks assigned by management

Job Requirements

1. Master degree , preferably in Banking, Finance, Economics,Business Administration or other related disciplines
2. Working Experience 15 years (or above) of experience in Banks and 10 years (or above) of experience in managerial role.
3. Good command of English and Chinese languages as this role will need frequent communication with China regulatory authorities, Singapore regulatory authorities, clients, internal stakeholders and external stakeholders
4. Ability to multi-task and work under pressure
5. Good interpersonal skills to handle stakeholders across multiple departments

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• esponsible for the strategic sourcing, inventory management goals of the company and implement action items to ensure that goals are achieved
• Participate in establishing short-term and long-range planning and budget development of the company to support strategic business goals
• Develop a supplier management program with key suppliers including metrics, performance goals and improvement initiatives.
• Establishes purchasing policies and ensures compliance ISO requirements, assist in customers audit when neededResponsible for negotiations for best possible cost service guarantee and develop “win-win” strategies that achieve sustainable relationships with suppliers
• Set department KPI and lead team to develop forecasts for future demand and place orders accurately based on vendor lead-time.
• Come up with solution for Excess and Obsolescence inventory.
• Evaluate supplier core competencies and competitive positioning using industry cost models with cross-functional stakeholders from Quality, Manufacturing, Assembly/Planning & Customer Support and Logistics departments.
• Research and anticipate shifts in the negotiating power of suppliers or to switch supplier by conducting localization or to build up dual source strategy.
• Implement supplier agreements/contracts when beneficial by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions
• Continuously improve productivity and efficiency of processes throughout the operational organization
• Manage and mentor procurement and purchasing staffs, as well as work on their professional growth & development
• Any other tasks assigned

Responsibilities

• Ensure workshop in operation to produce quality products and on-time delivery.
• Lead by example to manage and supervise workshop production team.
• Communicate to align with various departments.
• Experience in set up and operating Manual and Machine tools related to Precision Engineering.
• Experience in CADCAM.
• Production planning
• Ensure safety standards on the production floor.
• Lead workshop maintenance, troubleshooting and corrective actions.
• Any other ad-hoc duties as assigned.

Qualification

• Minimum NITEC/Diploma qualifications in Engineering.
• Prefer 10 years of working experience in shop floor production related to Precision Engineering.
• At least 3 years of supervisory/ management experience.
• Strong attention to detail and quality.
• Good interpersonal and communication skills to diverse work force.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Project Manager (x3)

Job Description

Job Responsibilities:

• Oversee project management and control the cost budget to ensure timely completion of work.
• Liaise with site engineers on all project-related issues.
• Coordinate with clients, suppliers, subcontractors, and relevant government bodies.
• Ensure smooth operations throughout the project.

Job Requirements:

• Minimum Diploma or Degree in Electrical Engineering.
• At least 5 years of Project Management experience in M&E Engineering within the local construction industry, specifically in Data Centre projects.
• Candidates available to start immediately or on short notice will be given preference.

Job Responsibilities:

1. Project Planning and Coordination:

o Develop detailed project plans, schedules, and budgets for Mechanical & Electrical projects.

o Ensure seamless integration of design, engineering, procurement, and construction phases.

o Coordinate with cross-functional teams including civil, mechanical, electrical, plumbing, and software engineers.

2. Risk Management:

o Identify potential risks (technical, financial, operational) early in the project.

o Develop and implement strategies to mitigate risks, ensuring smooth project execution.

3. Resource Management:

o Manage resources such as labor, materials, and equipment.

o Oversee procurement of materials and services required for the project.

4. Quality Control:

o Ensure compliance with safety standards, quality control procedures, and regulatory requirements.

o Supervise inspections, audits, and testing of materials and work.

5. Progress Monitoring andReporting:

o Track project progress against timelines and deliverables.

o Provide regular updates to senior management, stakeholders, and regulatory bodies.

o Address any deviations from the project schedule or budget.

6. Problem-solving and Decision-making:

o Resolve issues related to construction, engineering, or delays impacting project schedules or budgets.

o Make informed decisions on technical matters to ensure project success.

7. Project Closeout:

o Ensure all deliverables are completed and the project is handed over to the operational team.

o Organize final inspections and the commissioning process.

Job Descriptions & Requirements:

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.

· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:
- Oversees operations of the outlet, ensuring compliance with health, safety, food handling, and hygiene standards
- Motivates staff and maintains an open channel of communication between the staff and management
- Hires and trains staff
- Organizes and oversees the staff schedules
- Ensures customer satisfaction, handles and resolves customer complaints
- Manages and maintains stock inventory
- Reports daily sales

Requirements:
- Minimum 2 years of experience in Food & Beverage industry
- Strong supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Familiarity with food handling, safety, and other restaurant guidelines

- Possess Food Safety Hygiene certification
- Singaporean/PR Only
- Preferably able to start work immediately

Competitive Salary:
*UP TO $3500 + $500 (Monthly Bonus)

Benefits:
- Monthly Incentive Bonus
- Joining Bonus (For Full Time Only)
- Flexible Working Hours
- Staff Discount
- Staff Meal
- Medical Benefits
- Career Advancement Opportunities
- Annual Leave

Islandwide Locations: Jurong West, One-North, Woodlands, Yishun, Ang Mo Kio, Simei, Downtown East, Redhill, YewTee Point, Dhoby Ghaut,Hougang, Bedok & Sengkang

Don’t miss out this great opportunity! WhatsApp our friendly HR:
HR Team : 9297 8413 / 9888 9975

Job ID: 19025

• Location: Paya Lebar
• Working hours: 8.30am - 5.30pm
• Salary: up to $7,000 (Depending on experiences)

Job Description

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and have contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observing and analysis of the potential customers, markets and competitors companies
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs or trade shows etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Job Requirement

• At least 2 - 3 years of relevant working experience in Semiconductor industries.
• Good general PC Skills (MS-Office- and PC-knowledge (Word, Excel, PowerPoint))
• Sales oriented thinking, strong attention to details, structured and efficient way of working
• Ability to work in a team, self-employed working style, fast learner, good skills, flexibility
• Very good communication skills for effectively interacting with clients and teammates.
• Willingness to travel (ASEAN area)
• Electrical engineering and industrial engineering are preferable
• Working experience with wafer test or final test related product for the semiconductor industry

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19025, Sales Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Responsibilities:

1. Team Leadership

• Lead, supervise, and mentor a team of air conditioning repair and maintenance technicians.
• Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

• Develop and implement efficient repair and maintenance schedules.
• Coordinate service calls, prioritize tasks, and allocate resources effectively.
• Ensure prompt response to emergency repair requests.

3. Technical Expertise

• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.
• Identify opportunities for process improvement and implement best practices.
• Provide technical guidance and support to technicians in troubleshooting and resolving complex issues.

4. Customer Satisfaction:

• Establish and maintain strong relationships with clients.
• Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

• Develop and manage the departmental budget, ensuring cost-effective operations.
• Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

• Manage and control the inventory of spare parts and equipment.
• Coordinate with suppliers to ensure the availability of required materials for repairs.
• Generate regular reports on repair and maintenance activities, including key performance indicators (KPIs).

8. Reporting:

• Provide updates to senior management on departmental performance and challenges.

Requirements:

• Possess a Singapore Class 3 license will be an added advantage.
• Minimum diploma in Electrical, Mechanical or Electronic field.
• At least 3 years of working experience in the related field; with maintenance experience in HVAC, refrigeration & M&E systems.
• Positive attitude, good interpersonal & customer-centric skills.
• Experience in air-conditioning repair & maintenance.
• Strong knowledge/experience in HVAC or ACMV systems for residential or commercial sectors.
• Ability to work independently and collaboratively in a team.
• No experience is also welcome to join as apprentice.

Working Location:

Sungei Kadut

• Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.

As a Global Markets Sales Business Manager for South-Asia, you will:

Contribute to the development and transformation of Global Market Sales in South-Asia by:

• Sponsoring or leading key Global Market Sales projects that have a strong impact on clients
• Accompanying regulatory changes impacting our businesses
• Maintaining the alignment of Global Market Sales objectives with those of support and control functions (Operations, Legal, Compliance)

Continuously improve the efficiency of the Global Market South-Asia Sales set-up by:

• Optimizing our client base and the services provided to them
• Identifying and delivering simplification initiatives in collaboration with our partners
• Streamlining and automating our processes through the development of new tools

Ensure the Global Market Sales South-Asia businesses are properly run, controlled, and protected by:

• Securing the framework of our commercial franchise/ Identifying areas of operational risks and taking corrective actions to remediate them
• Coordinating the client onboarding and review processes for Global Market Sales in South-Asia.
• Monitoring and supporting the Sales activity for Global Market South-Asia: Providing advisory and guidance on new transactions, new products and new set-up, and ensuring compliance with rules and guidelines applicable to Sales

Provide relevant support to the local Head of Global Markets:

• Budget, roadmap preparation
• Strategic reviews
• Activity reports/dashboard

Academic Background and Certifications, Experience:

• 7-10 years of experience in global markets-related roles, of which 3-5 years’ experience in Sales Business Management role (including Cross Asset Distribution Sales)
• Bachelor’s degree in business or finance-related fields
• Experience in an international bank showing similar processes covering Sales supervision.
• Fluency in written and spoken English

Operational Skills:

Project management skills and experience; good coordination skills through different support function and management level to deliver effective and implementable solutions.
Strong understanding of the global markets’ environment, in particular, knowledge of equity listed, and OTC products will be a plus. Experience in global markets sales tool will be a plus
Client-oriented; Solution Driven while complying with rules (or arguing constructively to have such adjusted).
Values and exhibits team spirit and commitment.
Strong decision-making skills, with a focus on risk awareness
Ability to prioritize competing tasks and deadlines, and flexible and adaptable to fluid situations.
Ability to advise the head of platform and sale desks. (sales efficiency, compliance with rules, mitigation solutions)

Department Description:

The Global Markets Business Manager office (MARK/BMO) aims at helping the Global Market team’s development and at the same time preventing operational risks.

A global team and a key partner for Global Market business lines and activities to enable Global Market teams to do what it does best – serve the needs of its clients in a secured way.

Combining process and business expertise, quality of execution, technology advisory, innovative solutions and operational risk prevention, MARK/BMO is a trusted advisor helping to ensure the highest service levels to clients.

MARK/BMO plays a pivotal role in coordinating with Support and Control functions in Finance, IT, Operations, Risks, Compliance and Legal.

A successful candidate will be expected to run day-to-day operations while also delivering on business-critical key projects, such as new business, regulations or transformation.

The Sales Business Management Office focuses on building, managing & optimizing all sales processes from pre-trade and post-trade. It ensures the best service is offered to Global Market clients by monitoring, reviewing and transforming existing processes. It also provides the Global Market management with relevant tools and indicators to ensure the efficiency of the commercial set-up.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Responsibilities:

• Ensure that all projects are delivered on time, within scope, and within budget.
• Assist in defining project scope and objectives, involving all relevant stakeholders, while ensuring technical feasibility.
• Ensure resource availability and appropriate allocation.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using approved verification techniques.
• Measure project performance using relevant tools and methodologies.
• Report and escalate issues to management as required.
• Manage relationships with clients and stakeholders effectively.
• Identify and manage project risks, including those related to schedule, cost, and performance.
• Track project milestones to ensure successful completion of short- and long-term goals.
• Continuously develop and exercise leadership skills.

Requirements:

• Bachelor's degree in Data Science, Computer Science, Engineering, or related disciplines.
• At least 8 years of proven experience in project management and leading project teams.
• Experience across all stages of the project lifecycle, including planning, requirements gathering, design, testing, rollout, and transition to operations.
• Strong background in managing information systems projects.
• Solid understanding of data analytics concepts and ethical artificial intelligence.
• Experience delivering projects for the defense sector is an advantage.
• PMP or CITPM certification is a plus.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Up to 7500

Job Scope:

• Overall management and growth of sales operations for non-refrigerated and refrigerated products in General Trade and for non-refrigerated products in Modern Trade channels.
• Develop and implement sales strategies for new channels and grow existing markets, covering provision outlets, minimarts, schools, institutions, and supermarket chains.
• Lead and motivate the sales team to achieve distribution, merchandising, and outlet penetration objectives.
• Ensure achievement of sales objectives and improve profit margins.
• Lead, mentor, and manage the sales team to optimize processes and drive efficiency.
• Develop and nurture strong relationships with key clients and channel partners.
• Establish and manage budgets, track sales performance data to reach objectives.
• Work closely with marketing on promotions and stock requirements, considering the production schedule.
• Keep up-to-date with industry developments and competitor activities.

Requirements:

• Min. Degree in Business or a related field.
• Min. 10 years of experience in sales, with a key leadership role in the FMCG and local food industries.
• Knowledgeable about the trade terms and operations of retailers and supermarket chains.
• Good track record of managing sales targets and driving business growth.
• Strong strategic planning and analytical skills.
• Strong leadership and team management skills.
• Excellent presentation, negotiation, and interpersonal skills.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Roles & Responsibilities

Marketing Manager Job Description:

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

Deploy successful marketing campaigns and own their implementation from ideation to execution

Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

Produce valuable and engaging content for our website and blog that attracts and converts our target groups

Build strategic relationships and partner with key industry players, agencies and vendors

Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

Oversee and approve marketing material, from website banners to hard copy brochures and case studies

Measure and report on the performance of marketing campaigns, gain insight and assess against goals

Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

A Bachelor’s degree in marketing, business or any other relevant field

Sound understanding of marketing fundamentals and tactics

Creative thinking and problem-solving ability

Leadership and project management skills

Knowledge of digital marketing and social media marketing strategies

Excellent verbal and non-verbal communication skills

Proficiency with marketing tools and software

Proficient in marketing research and statistical analysis

The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? Could this be the scene for your next career move? We are currently recruiting for a Safety Manager to join our team.

STC Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk-liquid chemicals and food-grade products. With a fleet of more than 42,000 tank containers, owns a worldwide network of 22 owned and joint venture depots. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future.

You will be joining a professional and international team with extensive knowledge of the industry. As part of our team, you will provide your technical expertise on Safety matters such as conducting risk assessments to ensuring compliance with safety standards. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.

Key Responsibilities

• Conduct monthly safety trainings and annual safety drills at the depot. Conduct safety induction course for all new employees and visitors.
• Ensure all safety equipment, machines and tools are checked, serviced and tested as per regulatory requirements and in-house maintenance program.
• Review periodically depot OHSE manual as per stipulated. Suggest updating OHSE requirements include local authorities’ regulations and implement changes accordingly upon Depot Manager’s approval, keeping management informed.
• Review and make recommendation on investigation and risk assessment outcome of safety related incidents, preventive actions and safe work practices.
• Jointly perform risk assessment on new business/depot activities (includes management of change) with relevant department heads and submit to Depot Manager for review and approval.
• Report to local authorities as per regulatory requirement on safety related incidents and keeping management informed.
• Jointly assess and ensure workshop permit systems are valid as per compliance.
• Conduct weekly safety walk and monthly inspection program are conducted as per compliance and rectifications are completed promptly.
• Conduct periodic review of incident trends and effectiveness of safety performance and make recommendations for improvements.
• Keep abreast with safety incidents and share with staffs and management and recommend preventive actions.
• Responsible to update Global Safety System and ensure compliance with PEP program.

Qualifications

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Grad Diploma, Professional Degree, Chemistry, Engineer (Chemical), Engineering (Environmental/Healthy/Safety), Engineering (Petroleum/Oil/Gas) or equivalent.
• Required to have Certificate for: Manhole Entry, Work At Height Assessor, Confined Space Assessor.
• At least 5 years of working experience in safety related field.
• Preferably managers specializing in Engineering – Chemicals, Maintenance/Repair (Facilities & Machinery) or equivalent.
• WSH Registered Officer.

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package, including a 13th month
• Good Flexible Medical Benefits for you and your family members

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our depot

Got questions about the process? Contact [email protected].

About Stolt-Nielsen

Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

1. Analyze and improve organisation processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations

6. Responsible for all operational department managers and supervisors, with review/approval responsibility for all operations employees

7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints

8. Provide weekly operation status report to General Manager

9. Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time