The Outlet Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food & beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage training.
• Managing the customer experience.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Role Purpose (Why do we need this role?)

The Change Enablement Manager ensures the consistent application of best practice Change Management activities across Programme Management, Business Excellence, Technology and beyond, to drive the realisation of the organisation’s strategic objectives. This role is not only responsible for developing, maintaining, and improving the Transformation Division’s suite of Change Management methodologies, but to also support practical coaching and mentoring, embedding Change Management as a normalised activity, and realising genuine mindset shifts across the organisation. The Change Enablement Manager will positively and constructively challenge our teams to think differently and drive change.

As primarily an enabler for change by supporting peers who will interface with business-facing teams, the Change Enablement Manager is also directly responsible for certain Change Management activities deemed to be of high strategic significance, such as Change Management for certain Transformation related activities, and during strategic reviews of Departments and Business Units.

Role Accountabilities (What is this role responsible for delivering?)

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures
• Ensure that all methodologies developed comply with Swire Shipping’s safety policies and procedures, as well as industry standards.

Methodology Development and Governance

• Develop and govern comprehensive methodologies for Change Management
• Integrate one or more methodologies (such as Prosci, Kotter’s 8-Step Change Model, Lewin etc) into Transformation Division’s way of working to ensure consistency, quality, and scalability in change initiatives delivered.
• Introduce and maintain a suite of documentation, technology and presentation materials.

Change Enablement

• Provide advisory and coaching support to Transformation Division peers (BE, PMO, Technology & SDC) and leaders within the wider organisation, not just on method but on wider Change Management activities such as best practice engagement and stakeholder management strategies
• Peers leading change must feel equipped and empowered to tackle change activities on their own, and have the Change Enablement Manager to provide back-end support
• It is important that the Change Enablement Manager uses their time carefully to ensure that attention is given to the most mission-critical initiatives, and many light-touch interactions can be expected

Change Leadership

• Take direct responsibility for the Change Management of a small number specific complex or challenging transformation projects, at the request of management
• Such situations will require the Change Enablement Manager to demonstrate best practice for Change Management
• The role must be able to demonstrate leadership by constructively engaging with senior leaders to change mindsets and achieve the necessary shifts in perspectives, whilst maintaining rapport.

Training & Community of Practice

• Collaborate with the People Division to deliver Change Management training to key business-facing colleagues
• Engage with external partners to support training and stay updated on industry best practices.
• Create community of practice for embedding Change Management mindset within the organisation
• Lead the development of internal capabilities through training, mentoring, and hands-on guidance.
• Identify skill gaps and offer tailored development programs to enhance Change Management competencies.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications & Skills

• Deep Change Management Expertise: Proven experience in Change Management methodologies (Prosci, Kotter, Lewin, Lean).
• Leadership and Collaboration: Strong leadership skills with the ability to mentor teams across the organisation and collaborate with senior leaders to ensure alignment with strategic goals. Ability to challenge the status quo.
• Training and Capability Building: Expertise in delivering tailored training programs, identifying skill gaps, and building organizational capabilities.
• Change Management and Problem-Solving: Ability to guide teams through complex change processes and proactively solve problems, improving methodologies and processes.
• Risk and Stakeholder Management: Strong risk management and stakeholder engagement skills, with the ability to oversee risks and ensure project alignment with organizational priorities.
• 10+ years in Change Management.
• Bachelor’s degree in Business, Engineering, or a related field; advanced certifications (Prosci, Lean Six Sigma etc) highly desirable.
• Experience in leading transformation projects in a matrixed organization, with a preference for experience in the marine or logistics industry.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Architecture invites applications for one Tenure Track Assistant Professor position in History/Theory/Criticism of Architecture.

The Department of Architecture in the College of Design and Engineering is ranked among the top 10 in the world, and Asia’s best in Architecture/Built Environment, by the Quacquarelli Symonds (QS) World University Rankings (2023). It offers the professionally accredited Master of Architecture programme as well as a range of graduate and undergraduate programmes in related fields such as urban planning/design, landscape architecture and conservation. The faculty is correspondingly diverse and international. The Department offers internationally competitive remuneration, generous employment benefits as well as access to research funding for both junior and senior academics. International applicants will also receive subsidized housing at Kent Vale.

Qualifications

The Department of Architecture at the National University of Singapore invites applications for one Tenure track (Assistant Professor) position in architectural history and theory. We are particularly interested in candidates specializing in Asia. An innovative, interdisciplinary approach to researching and teaching about the built environment in Asia will be especially valued.

A Ph.D. in the history and theory of architecture or a closely related field completed by the start date is required. Candidates should have a record of scholarship and a promising research agenda for future development.

All qualified individuals are encouraged to apply. To apply, please provide the required documents in pdf and indicate which position you are applying for by 15 April 2024. Applications after that date may be accepted if positions are still available. Expected start date of the appointment is end of 2024 or early 2025.

1. A letter of interest
2. A complete Curriculum Vitae
3. A Statement of Teaching (maximum two pages) and a sample syllabus of a survey course in the history of built environment.
4. A Statement of Research (including a short research plan for next three to five years maximum three pages) – citing up to five significant publications, creative work or other scholarly contribution and explaining their significance, and a writing sample.
5. Names of four referees with contact details (who will be contacted only if shortlisted). Please highlight any who is a member of your PhD dissertation committee.

In accordance with the Personal Data Protection Act (PDPA), please provide consent for the collection, use and disclosure of personal data, using the NUS Personal Data Consent for Job Applicants form.

Only shortlisted candidates will be notified.

Cashier cum Store Assistant

Location (Fareer Road)

Working Day: 5 days work week 9:30am - 9:00pm(2 hours break)

Salary: $2000 - $2200

Job scopes

• Perform cashiering duties
• Able to perform transactions accurately and efficiently
• Maintenance and housekeeping of cashier counter
• Display merchandise and replenish stocks
• Receiving goods delivery

Requirement:

• Able to commit weekends & PH

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Job Description

· Monitor & update outstanding payments, collections and prepare bank reconciliations.

· Assist in Accounting Works – AP, AR & GL.

· Invoicing client

· Prepare Payment Voucher and Reconciliation to Account Software (ABSS)

· Prepares management report and accounting schedules

· Assist Executive/ manager to prepare monthly and year end management reports.

· Perform reconciliation of accounts

· Reconcile invoices and delivery order and identify discrepancies

· Administrative duties for the department

· Other ad-hoc duties as assigned from time to time

Requirements

· Proficient in computer and MS Office application.

· Pro-active attitude, responsive, able to multitask well.

· Strong attention to detail and accuracy

Job Description

· Prepare payment voucher – supplier, sub-contractor, petty cash etc..

· Prepare payment (First tier)

· Data Entry (AP) to Accounting System (ABSS)

· Filing and label all documents

Requirements

· Proficient in computer and MS Office application.

· Pro-active attitude, responsive, able to multitask well.

· Strong attention to detail and accuracy

Salary: hourly $10 - $14

We are looking for engineers to provide preventive and corrective maintenance on critical IT network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Maintenance of critical network and infrastructure systems including:

a) Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible

b) Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements:

• Higher NITEC/ Diploma in Electronics/Information Technology/Telecommunication or related discipline

• Job requires standby 24/7 after office hours when needed, including weekends and public holidays

• Possess Class 3/3A Driving License is compulsory

• Those who have no experience are welcome to apply

• 8.00am-5.30pm/Monday-Friday with standby

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Retail Assistant – Showroom

5.5 Days Mon-Fri 9AM – 6PM / 10AM to 7PM, Sat 9AM to 1PM

Location: Boon Lay MRT

Salary: $2500 to $3000 + AWS (based on experience and relevant industrial background)

Requirements

Admin experience, prefer have experience in FMCG food industry

Will need to work in office and assist in showroom

Job scope

Assess customers’ needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Maintain in-stock and presentable condition assigned areas

Actively seek out customers in-store and handle cashier, payment

Remain knowledgeable on products offered and product promotion

Process POS (point of sale) purchases/Cashiering

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Comply with inventory control procedures (weekly and yearend inventory)

Help in picking for Online orders

Do other task as assigned by Management

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Pantry Assistant [Office Setting]

5 days Mon to Fri 8am to 5pm
$1800 – 2000
Downtown MRT

Job Scopes:

• Check and top up other beverages and pantry consumables for all common pantries.
• Stock check and ordering of pantry consumables and supplies through Guest Experience Assistants (GEAs).
• Manage coffee machines and escort vendor technician for monthly coffee machine servicing.
• Inform GEAs of any facilities issues (e.g. faulty chair, flickering lights) or faulty coffee machines.
• Maintain cleanliness of pantries
• Other duties as assigned

Job Requirements:

• With relevant working experience as pantry assistant
• Willing to do cleaning job as required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• 6 Working Days
• $5000 - $7000
• Balestier

Job Description:

• Lead the project team in the delivery of the project.
• Control the time, cost and quality of the project.
• Plan and coordinate all aspects of the construction process.
• Management of the construction project in order to meet the construciton timeline with cost efficiency without compromising quality and safety.

Requirements:

• Possess bachelor’s degree in civil engineering or construction related degree
• Minimum 5 years of experience in completed condominium or large projects as Project Manager

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Great to Meet You! We are Ascenda

Ascenda is a global technology company that powers the growth of financial institutions and merchants with one-stop, effortless rewards infrastructure. Our clients range from classic top-tier brands such as HSBC, American Express, Capital One and Barclays, to fast-growing challengers like Rohinhood, Brex and Virgin Money.

Our SaaS rewards platform is the world’s most powerful human incentive engine and enables brands to build deeper connections with billions of customers worldwide. It combines a global marketplace of valuable merchant content with a data-driven loyalty core that enables financial services companies to power up world-class premium rewards propositions at speed and with ease. If you’ve ever redeemed credit card points for frequent flyer miles, chances are this was powered by Ascenda!

Ascenda’s products are rooted in beautiful design, exceptional customer value and delightful ease of use. Our technology-first approach and unique global content network set us apart from other loyalty companies.

Ascenda was founded in 2014 and today employs 200 people across 20 countries. Our team is as globally diverse as our clients: our CEO is based in New York, our CPO in Seattle, CFO in Boston, Head of Client Success in Sydney, and our CTO in Singapore.

Join us as Lead, People Experience in Singapore

It’s an exciting time to join Ascenda to help build and create the people infrastructure, process enhancements, insights and seamless experiences that will make Ascenda an even more amazing place to work!

We’re growing and growing fast across the globe which means we’ll need more streamlined HR processes, guidelines and frameworks and enhancements in HR tech, to better the experience for employees at Ascenda.

The purpose of the role is simple - to create an amazing people experience at all touch points of the people lifecycle.

Responsibilities

• Lead People Operations at Ascenda and drive continuous improvement initiatives, using technology to streamline and standardize processes and policies
• Set the HR team technology roadmap including maintenance, review, testing and implementation of HR technology systems (HRIS, ATS, benefits administration technology etc.) and enhancements and ensure cross-functional alignment
• Own lead and drive simple and where possible HR tech enabled people operations processes throughout the people lifecycle
• Ensure that the foundations work seamlessly whilst relentlessly continuing to improve experience and efficiency (from the day to day to transformative projects)
• Manage and lead various aspects of HR Operations including employee documentation, on-boarding and off-boarding, insurance and HR audits
• Stay abreast of industry trends and regulatory changes to ensure compliance with relevant laws and regulations
• Develop and enforce HR policies and processes that mitigate risk and protect the company from exposure and harm
• Implement and oversee data governance that maintains the integrity of data in HR related systems
• Work closely with finance and/or outsourced vendors to ensure timely and accurate processing of payroll and other claims
• Work directly with third party vendors and our benefits brokers to ensure best-in-class and competitive benefits
• Oversee management of immigration requirements such as application and renewal of work visas etc.
• Manage and oversee EOR arrangements in locations where Ascenda does not have a legal entity presence
• Support with employee relations matters by providing guidelines and clarifications on policies and their application
• Institute people data analytics, insights and reporting that inform strategy and improve the people experience

What you bring to the table

• 7-10 years of experience in people operations / experience or similar role
• You’ve done this before, you’ve worked in a fast paced tech growth environment – implemented and integrated new HR tech platforms, understand the intricacies of EOR, Global PEO, managed employee benefits, rewards and equity internationally
• You know what excellent, simple and seamless people experiences look like and you’ve implemented them before
• Proven experience launching and driving multiple system implementations (e.g. HRIS, ATS etc.) requiring change management communication
• Manage system upgrades, patches, and integrations to maintain optimal system performance.
• Employee relations expertise: Strong understanding of employee relations, conflict resolution, and performance management. Ability to handle sensitive employee issues with discretion and professionalism
• You’re a problem solver and great communicator
• A growth mindset and a go-getter attitude; someone who can work in a fast-paced, constantly evolving environment while keeping in mind the bigger picture
• You are execution and delivery focussed
• A mind for detail—you are detail-oriented and have the ability to dive deep into HR data to determine patterns and check for inaccuracies
• You embrace technology and data and have a passion for solving problems by establishing clear systems / processes that result in efficient operations
• Ability to build collaborative, trustworthy relationships across functions and geographies
• Strong detailed and conceptual thinking skills to analyze sophisticated problems and propose solutions despite technical and operational constraints.
• Experience in building and leading high-performing HR Technology teams preferred

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

The salary range is available upon request. For more information, please contact us directly.

Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible.

• 6 Working Days
• $4000 - $7000
• Balestier

Job Description:

• Ensure the project’s Mechanical, Electrical, and Plumbing (MEP) and architectural systems comply with the Building and Construction Authority (BCA) Green Mark certification criteria.
• Work closely with design and engineering teams to incorporate sustainable practices that meet Green Mark standards, including energy efficiency, water conservation, and environmentally friendly materials.
• Monitor and assess MEP and architectural system installations to ensure they align with Green Mark requirements throughout the project lifecycle.
• Coordinate with project stakeholders, including consultants and regulatory bodies, to achieve sustainable design and compliance targets.
• Maintain accurate documentation of compliance efforts, prepare necessary reports, and facilitate project audits related to Green Mark criteria.

Requirements:

• Minimum of 5 years of experience in MEP and architectural systems within the construction industry.
• Proven knowledge of Green Mark certification requirements and sustainable building practices.
• Strong understanding of MEP and architectural system integration to meet environmental and sustainability criteria.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Legal and Compliance Manager

Responsibilities:

• Provided compliance regulatory advisory
• Established and oversaw compliance policies and procedures (SFA and FAA).
• Liaised with regulators (MAS, IRAS, MOM, ACRA) on all regulatory matters
• Managed audits, inspections, and legal document reviews.
• Handled audits and inspections
• Handled AML matters, including acting as MLRO officer.

Requirements:

• Bachelor degree in Law or any relevant qualification
• Knowledge of investment industry and international financial markets, preferably holding audit, law, and Compliance background
• Compliance experience with asset management companies/financial intermediaries
• Strong knowledge of local regulatory requirements and latest developments
• Knowledge of Bloomberg, CMGR

Ready to make an impact? We’d love to hear from you! Apply today by sending your resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Glenn Wong | EA Personnel No: R1106685

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Attachment Description

This role reports to the director. A few of the tasks associated with your role will include business development, part of the target client's business strategy. procuring fresh initiatives. Management of a client portfolio and flow for projects. Adhering strictly to all applicable laws, regulations, and business norms.

Specific Responsibilities

Individual to be involved in:

1. Gain knowledge through dialogue and practical experience to take an active role in the approach to strategic planning.

2. Learn sales strategy and negotiation skills.

3. Networking and growing clients step by step.

4. Organise and manage projects, establishing resource needs, budgets, and schedules.

5. Present to clients and speak to them effectively while using presentations.

Technical Skills and Competencies

1. Conduct negotiations to establish win-win outcomes for the organisation .

2. Develop business opportunities in target segments, review market needs and opportunities, and develop customer relationships .

3. Develop customer acquisition strategies as well as foster customer relationships to attract new customers.

4. Identify and establish industry stakeholder relationships at all levels of business operations to further the organisation’s strategies and objectives.

Duration

- 6 months

- under Mid-Career Pathways Programme

Roles and Responsibilities

• Manage daily warehouse and transportation operations
• Develop and implement warehouse and transportation operations performance goals (KPI) using quality management knowledge
• Ensuring inventory accuracy. Physical inventory count must tally with system inventory count
• Develop and implement operational policies, standards and procedures (SOPs) in regard to
• Inventory Quality Control including

- Temperature control

- Process for issuing/receiving stock

- Inventory First Expiry,First Out

- Placement of inventory to facilitate logistics operations

• Inventory accuracy
• Optimal level of inventory
• Maintenance of equipment (e.g. forklift, refrigeration in warehouse & other equipment)
• Vehicle cleanliness
• Vehicle maintenance including accessories
• Vehicle accidents
• Delivery processes for customers
• Goods Issuing from warehouse
• Goods Return from customers
• Goods Issuing to and return from Van Sales
• Goods Delivery timeframe
• Placement of goods upon delivery
• Inventory Quality Control including temperature control, placement of goods in vehicle
• Review, develop and implement solutions to improve current business processes through application of supply chain and business management principles (come up with ideas to improve current processes)
• Develop contingency/business continuity plans for risks associated wih process changes (e.g. when equipment breaks down / fire etc)
• Route planning with efficiency in mind
• Review, develop and implement solutions to improve current business processes
• Align resources management (manpower and asset) strategies with business strategies across different business activities
• Other ad-hoc duties as designed by the management

Requirements

• Candidate must possess at least relevant Bachelor's Degree / Professional Degree.
• At least 3 years of working experiences in related field.

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

Mon to Fri 9am - 6pm

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

We are an Italian Restaurant in Singapore looking for a manager who will be responsible for overseeing the overall operations of the restaurant, including but not limited to

• At least 10 years of experience in managing Italian restaurants, with a deep understanding of Italian cuisine and customer preferences.
• Managing all aspects of restaurant operations
• Managing cost control for food and beverage and profitability of the restaurant.
• Building and maintaining relationships with suppliers and clients to enhance business opportunities.
• Ensuring compliance with health and safety regulations.
• Staff duty rostering and approval of leave. Supervising staff, including recruitment,training and performance reviews.
• Maintaining high standards of food quality and customer service.

Roles and Responsibilities

• Monitor and lead the works of subcontractors and workers.

• Ensure installation is carried out as per construction drawings.

• Accountable for the successful completion of projects.

• Attend the daily toolbox meeting and convey clear instructions accordingly.

• Accountable for the successful completion of projects.

•Assist and support Project Manager in handling and monitoring the progress of the project.

• To carried out all responsibilities of a Site Supervisor in the construction site.

• Minimum 3 years relevant experience in the Construction Industry.

• Good knowledge of Singapore Building and Construction safety regulations.

• Well-versed in English and Mandarin.

• All applications to be strictly via emails.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

Responsibilities:

· Overall in charge of food court operations & related activities.

· Review processes for continuous improvement.

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised food court serving good food & providing excellent service.

· Hygiene & Cleaning matters: attend to pest control contracts, NEA personnel where required.

· Provide excellent dining satisfaction to all the diners and tenant

· Staff roster deployment in conjunction with HR.

· Staff Training & Appraisal including discipline in liaison with HR.

· Liaise with Sales & marketing & product managers on customers’ needs & menu matters.

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

· Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors·

· Undertake any other adhoc projects/ tasks assigned by GM

Qualifications

· Minimum 3-5 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication· Resourceful & able to work with different stakeholders, team worker & articulate well.

· Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.