Key Responsibilities:

General Administrative Duties

· Carry out daily administrative tasks to ensure efficient office operations.

Data Management

· Accurately input and update information in company databases and filing systems.

· Organize, store, and retrieve documents systematically to ensure easy access for the team.

· Maintain data integrity by regularly reviewing and updating records.

Administrative Support to Teams

· Assist various departments with administrative tasks, including preparing documents, reports, and presentations.

· Handle mail administration, including sorting, distributing incoming mail, and managing outgoing correspondence.

· Provide support for data entry and information compilation as requested by team members.

Ad-hoc Duties

· Perform additional tasks and support projects assigned by management to contribute to the overall efficiency of the office.

Qualifications and Skills:

· Education: Minimum GCE ‘O’ Level or equivalent; a diploma in administration or related field is an advantage.

· Experience: 1–2 years of experience in an administrative role is preferred but not required.

· Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with data management systems.

· Communication Skills: Good verbal and written communication skills to facilitate effective team support.

· Organizational Skills: Ability to multitask, prioritize, and maintain an orderly and efficient workspace.

· Work Environment: office-based role, working 5 days a week.

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the director in managing daily operations and driving strategic initiatives.

Key Responsibilities

Administrative Support:

• Manage the Director’s calendar, appointments, and scheduling.
• Organize meetings, prepare agendas, and take meeting minutes.
• Handle correspondence, emails, and phone calls on behalf of the Director

Project Coordination:

• Assist with planning, coordinating, and monitoring key projects.
• Research and compile information for presentations and reports.
• Track deliverables and ensure deadlines are met.

Stakeholder Engagement:

• Act as a point of contact for internal and external stakeholders.
• Facilitate communication between director and teams across the organization.

Office Management and Administrative:

• Assist in ad-hoc arranging and transfer payment to company suppliers and personnel.
• Maintain confidentiality of sensitive information and ensure data security.
• Assist with ad-hoc office-related administrative tasks to support Director when needed.

Requirements

• Diploma/Degree in Business Administration, Management, or a related field.
• Proven experience as an Executive Assistant or in a similar role (1+ years preferred).
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools.
• Ability to work independently with a high level of discretion and professionalism.
• Good interpersonal skills and a proactive approach to problem-solving.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to contribute to impactful educational initiatives.

Job Responsibilities:

• Assist in the preparation of Ingredients and other basic cooking tasks as directed by the head chef or restaurant manager.
• Assist in monitoring and managing kitchen inventory, including restocking, supplies and informing the chef or manager when items are running low.
• Support the kitchen team during cooking processes, including monitoring cooking times, temperatures, and ensuring adherence to recipes.
• Coordinate with other kitchen staff to ensure smooth operations and timely food preparation.
• Ensure compliance with food safety regulations, health codes, and other relevant industry standards.

Job Requirements:

• Best with working experiences in F&B and/or other related field.
• Ability to work efficiently in a fast-paced environment and manage time effectively.
• Ensure accuracy in measuring ingredients, following recipes, and maintaining cleanliness.
• Flexibility to handle various tasks and adapt to changing priorities in a dynamic kitchen setting.
• Willingness to collaborate with the kitchen team and contribute to a positive working atmosphere.

Job Description

• Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping vegetables, fruit, poultry, and meat.
• Washing, Chopping, Shredding and Grating ingredients
• Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.
• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.
• Assisting with the unloading of delivered food supplies. Organizing and correctly storing food supplies.
• Cleaning the food preparation equipment, floor and other kitchen tools area

Job Requirements:

• At least 2 years of proven experience assisting in kitchens.
• Able to work under pressure in a fast-paced environment.
• Good knowledge of food health and safety regulations.
• Good team spirit, effective communication skills
• Excellent organizational and time management skills.
• Able to work shifts, weekends, and public holidays.

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Job Description

• Strong in communication skills and a team player.
• Attend site visit for tender briefing if necessary.
• Interpretation of tender specifications, client requirement, drawings and any other relevant documents.
• Assist in preparation of documentation for the tender submission purpose.
• Liaise with suppliers and contractors to get proposals/quotations and carry out evaluation.
• Strong in communication skills and a team player.

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks:

  - Liaises with outsource partners supporting the HPC service, quality assurance, service improvement, monitoring of fulfilment rate, incident reporting and feedback management.

  - Processes the Eligibility Assessment (EA) forms and other relevant documents submitted by clinicians in a timely manner, and submits the materials to the outsource partners to ensure seamless communication.

  - Work closely with outsourced partners to provide patient information and facilitate the scheduling of visits.

  - Contacts HPC clients to address their queries or concerns, including complaints and feedback.

  - Maintains a database of all HPC referrals and admitted HPC clients.

  - Ensures billing reports for partners are accurate before payment.

  - Submits attendance information to the ILTC portal for service subvention claims.

  - Support the Executive in managing and implementing any changes to HPC's service requirements.

• Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation:

  - Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician)

  - Financial counselling estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund.

  - Consent for the use of Personal Data.

  - Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc

  - Rostering and oversight of HPC staff schedules, fulfilment and performance.

  - Support other administrative services such as home medical, home therapy or home nursing, call centre, referral submission and surgical store when required.

• To undertake any other duties as requested by the said reporting officer.

• GCE ‘O' / ‘A' Levels or Diploma
• Minimum 3-year experience in administrative work. Working experience in Healthcare industry will be advantageous.
• Proficient in Microsoft Office
• Possess good telephone etiquette and positive attitude.
• Ability to multi-task, helpful, friendly, takes initiative to improve services.
• Organized, meticulous, and responsible with tasks entrusted

Job Description & Requirements

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

Location: Bukit Merah Or Jurong East

Therapy Assistant

We are looking for a motivated and compassionate Therapy Assistant to join our healthcare team. The Therapy Assistant will provide essential support to therapists in delivering high-quality care before, during, and after therapy sessions. You will assist in various therapy disciplines, including speech therapy, occupational therapy, and physiotherapy, while also ensuring that the department's administration and operations run smoothly.

In this role, you will also be responsible for maintaining therapy facilities and equipment, ensuring they are in good working order, and participating in ongoing learning opportunities to further your professional development.

Key Responsibilities:

• Prepare clients, materials, and equipment for assessments or therapy sessions.

• Assist therapists in carrying out therapist-prescribed exercises and program activities, including group therapy.

• Conduct basic or routine group therapy sessions under the supervision of therapists or associates.

• Provide assistance during client assessments and treatments.

• Communicate relevant information from therapy sessions to therapists and associates.

• Support specialty therapy areas and specialized clinical programs as instructed by therapists.

• Administrative and Program-Related Duties:

• Maintain inventories of therapy equipment and supplies.

• Ensure cleanliness and safety in therapy areas, including the gym and activity rooms.

• Assist with housekeeping duties, ensuring equipment is well-maintained and organized.

• Follow infection control procedures to maintain a safe environment for clients and staff.

• Perform basic data entry and other administrative tasks as required.

• Engage in ongoing training and education to enhance client care standards.

Job Requirements:

• Minimum GCE O-Level.

• Experience in a healthcare setting is an advantage.

• Strong service orientation with empathy and active listening skills.

• Good interpersonal communication skills.

• A team player who works well with others.

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Job Description:

- Incharge of cooking, stall manning.

- Dishwashing, manning cashier.

- Stall clean up upon closing.

- Stock ordering.

Requirements:

- Able to work OT and shift duty.

- Rest day on weekdays.

• Diploma in Accountancy or equivalent.
• Responsible for AR, AP, GL, GST etc (low transactions).
• Handle Monthly Vessel Disbursements.
• Maintain good documentation and filing system.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and ABSS Accounting Software.
• Meticulous, good initiative, friendly and responsible.

Roles & Responsibilities

Job Description & Requirements

· Issue invoices & email to customers

· Release AWB to Coload/Export on request

· Request of AWB when stocks low

· Monitoring, updating & recording of AWB inventory

· Cost checking of invoices from Airlines and cargo agents

· Process vendor invoices and payment vouchers

· Follow up with vendors for refunds and dispute

· Follow up with customers for payment and any dispute

· Ensure monthly closing of AP, AR and generated report on timely basis

· Bank reconciliation and Gst F5

· Pass Journal entries

· Ad-hoc duties assigned by Manager as & when required

Schedule:

• Monday to Friday , 08:30 to 17:30 Hours
• Alternate Saturday, 08:00 to 12:00 hours

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Responsibilities

• Greeting patients, taking medical histories, and explaining procedures.
• Assisting with basic eye tests like vision checks, eye pressure, and measurements for glasses or contacts.
• Helping prepare patients for eye exams, applying eye drops, and assisting during exams.
• Scheduling appointments, managing patient records, and handling insurance and billing.
• Helping patients select eyeglasses and contact lenses.
• Cleaning equipment, managing inventory, and ensuring the clinic runs smoothly.

Requirements

• ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Assist in preparing patients for radiological exams.
• Ensure patient safety and comfort during procedures.
• Manage patient records and imaging documentation.
• Maintain and sterilize imaging equipment.
• Coordinate appointments and patient scheduling.
• Provide administrative support as needed.

Requirements

• Min ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Well Established Company
• Basic $2000 - $2500 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kaki Bukit
• Working hours: Normal Working Hours
• Training provided for those without/lesser experience

Job Responsibilities:

• Loading/unloading of goods
• Perform physical receiving and quality check of incoming goods
• Receiving and issuing of raw materials
• Responsible for day-to-day warehouse operations which include receiving, labelling, put away to storage location, picking and packing of orders for shipment
• Maintains proper housekeeping in the warehouse
• To perform any other ad hoc duties as and when being required

Job Requirements:

• Possess minimum GCE ‘N’ Level qualification
• Candidate without or with lesser experience are welcome as Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Scope:

• Assisting residents with daily activities like bathing, dressing, grooming, eating, and toileting.
• Observing and recording vital signs, such as temperature, pulse, and blood pressure. Notifying the nurse or doctor about any changes in the resident's condition.
• Helping with mobility, transferring patients from bed to wheelchair, and providing comfort.
• Supporting residents during physical therapy or rehabilitation exercises.
• Maintaining accurate patient records for care plans, daily observations, and activities.
• Ensuring the cleanliness of residents’ rooms, beds, and surroundings.
• Providing emotional support and engaging residents in activities to promote mental well-being.
• Working closely with nurses, doctors, and other healthcare professionals to provide high-quality care.

Requirements:

• Prior Healthcare Assistant experience preferred
• Able to commit at least 3 months

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: HCA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

(WEST REGION) - Tuas South

Highlights

• At least diploma (from Poly) OR Degree (from local or private)
• AWS + VB
• Lunch provided
• Company 2 ways transport provided - (pick up from Clementi interchange at 740am drop off at Jurong East)
• 815AM - 530PM, No OT

Responsibilities:

• Assist in full spectrum of HR
• Maintaining employee records
• Assisting with recruitment and onboarding
• Managing payroll and benefits administration
• Coordinating training and development programs
• Handling employee inquiries and complaints
• Ensuring compliance with labor laws and company policies

Requirements:

• At least diploma or relevant HR cert
• At least 1 yrs experience
• Good attitude

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Company located at Kaki Bukit

• Monday – Friday 8am – 5pm

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Packaging Solutions Company

Job Scope

• AP functions - Manage payment processing of vendor invoices and prepare payment
• Prepare expense & staff claims
• AR functions – Post receipts to system, send monthly SOA to customers and follow up with outstanding payment
• Reconciliation of overseas PO, Invoice & SOA
• Maintain up to date records and well organize documents
• Other ad-hoc duties as assigned by supervisor

Requirement

• GCE O Level or Diploma in Accounting or relevant discipline
• 1 – 3 years of relevant work experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

Work experiences and job responsibilities

• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Description:

• Assist in AR transactions including billing & receipt
• Follow-up on outstanding bills
• Prepare journals, adjustment and audit schedules
• Process interco and related transactions
• Backup for clinic cash collection
• Any other task assigned

Requirements:

• Min. Diploma in Accounting / A Level planning to study Accountancy
• Entry Level - No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Ensure the timely completion of assembly builds and tests in compliance with specified requirements, drawings, and work instructions.
• Assist with gas panel assembly, encompassing the initial stages of pallet assembly, leak testing, and integration, as well as the final stages of functional testing and final quality control inspection.
• Maintain cleanliness and adhere to manufacturing discipline and cleanroom protocols.

Requirements:

• Nitec in Mechanical/ Mechatronics Engineering
• At least 2 years of experience in Manufacturing/Semiconductor industry.
• Able to understand schematic and mechanical drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities

• Assist pharmacists in dispensing meds.
• Monitor, order, verify, and discard stock.
• Ensure pharmacy cleanliness
• Organize medications for dispensing

Requirements

• ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job description:

· Responsible for organizing, supervising, and directing project construction activities to successfully meet project specifications and schedules as Contractor’s principal representative to Owner at the jobsite.

· Forms preliminary construction plans including organization, staffing, and administration, subject to review by the Project Manager.

· Studies specifications to plan construction procedures; monitors procurement of equipment and materials to be delivered to conform to work schedules.

· Finalizes assignment of field construction personnel and mobilization plan of manpower; assembles members of organization at the start of the project.

· Authorizes work and services to be purchased from outside sources or subcontracted at the jobsite in accordance with construction policy and project economics.

· Confers with or directs supervisory personnel and subcontractors engaged in planning and executing work procedures, interpreting specifications, and coordinating various phases of construction to prevent delays.

· Authorizes the field construction schedule and field construction procedures to ensure good workmanship, safe construction, and on-schedule performance.

· Acts as liaison between Contractor and Owner’s representatives in the interpretation of specifications.

· Receives from subordinates’ reports on progress, materials, manpower, and costs, and directs the work schedule.

· Inspects work in progress to ensure that workmanship conforms to specifications. Develops new construction methods to satisfy unusual circumstances and changes from the original plan.

· Approves jobsite expenditures for labor and services by reviewing cost records, workmanship, material quality and quantity, scheduling, and procurement.

· Approves Safety procedures for all site workers to abide.

Requirements:-

• Diploma or Degree holder in Engineering field
• 3 years’ experience least in oil & gas, chemical construction industry
• Experience in executing construction in process/petrochemical plants and storage terminals
• Degree holder in relevant major
• Independent, resourceful, diligent and good team player.
• Able to lead supervisors & workers to comply, fulfil projects requirements, meeting schedules.
• Expected to perform hands-on duties with acquired skills and knowledge.

Trust Relationship Manager will be responsible for a portfolio of trusts and/or companies structures.

• Responsible for daily administration of trust and/or companies, including preparing letter of requests, preparing trust review packs for clients meeting, reviewing of letter of wishes, account opening, insurance transfer/purchases, property transfer/purchases etc, revocation, termination.
• Responsible for drafting of appropriate trustee and company minutes and resolutions for structures under care
• Review the accuracy of data recording in the trust system, input by Trust administrator.
• Review periodic reviews deck, investment review and transaction reports prepared for structures under care
• Interact and liaise with private bankers, intermediaries and clients on trust and/or company matters
• Conduct trust review with settlors
• Attend client meetings independently for structures under care or with Senior Trust Manager for complex structures
• Attend to clients’ matters promptly and provide solutions to clients’ queries
• Participation in ad-hoc projects
• Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organisation, and demonstrate the highest standards of business and personal conduct.

Requirements

• Min 4 - 8 years of trust administration experience
• STEP Diploma or a WMI Certificate in Trust Services preferred
• Familiar with local governing trust laws and regulations; and standard AML policies and requirements by Financial Institutions.
• Strong communication and interpersonal skills
• Able to work with little supervision, and has initiative to complete work independently
• Manage clients’ expectations and suggest / provide solutions
• Good time management and organizational skills.
• Eye for details and able to manage multiple priorities.
• Team player

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.