Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented
• Able to work on rotating shift and saturday

Your role :

Do you want to contribute to a project of firm-wide significance? We're looking for someone who is ready to support the bank-wide AML data analytics program with particular focus on the Client Risk:

• manage instances of the global AML Client Risk Rating (CRR) model

• execute Model Performance and Confirmation Concept assessments

• analyze model behavior, input and output changes

• develop alternative CRR modelling approaches

• review model parameters and thresholds on a regular basis for appropriateness, and support internal model validation process

• engage with a global community of stakeholders in Financial Crime, Compliance, Business and IT units

• develop yourself into Subject-Matter Expert of the AML risk modelling

Your team :

You will be working in the global Risk Assessments and Analytics team within the Financial Crime Prevention function. We work as a gatekeeper in preventing money laundering, terrorism financing, sanctions and corruption risks for the bank. Our role is to perform group level risk assessments, carry out systematic data analytics exercises on a client level, and develop bank-wide CRR model.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise :

• 5+ years of experience in relevant Compliance field

•an advance degree in a quantitative discipline (e.g., Mathematics, Physics, Engineering, Econometrics, Statistics)

• strong scripting language capabilities in Python or R. Experience in R is preferred

• strong analytical skills

• experience in Financial Crime risk management, audit or compliance is an advantage

• understanding of Due Diligence processes, risk factors, and relevant regulatory requirements is an advantage.

• knowledge of model risk and model validation process.

• good record keeping and report drafting skills

• analytic, with the ability to provide practical solutions for minimizing risk

• result-oriented and assertive (you don’t shy away from challenging situations)

• a great communicator also in virtual teams.

• known for having a strong attention to detail

Job Title: Customer Experience Officer

Location: 228241

Job Type: Full-Time

Working hours: Monday-Friday

Salary: $2500 & above

About Us:

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Key Responsibilities:

Build and nurture strong relationships with existing customers.

Ensure every customer receives personalized service that consistently exceeds expectations.

Manage and coordinate the distribution of gifts and rewards to customers.

Continuously seek ways to enhance customer satisfaction and loyalty.

Qualifications:

Minimum Polytechnic Diploma Qualification.

Strong interpersonal and communication skills.

A customer-first mindset with a genuine passion for delivering outstanding service.

Ability to manage multiple tasks and prioritize effectively.

Previous experience in customer service or a related role is a plus.

Why Join Us?

Be part of a dynamic and supportive team.

Opportunities for growth and professional development.

Make a meaningful impact on our customers' experiences.

If you’re a people person who loves making others happy, we’d love to hear from you!

How to Apply:

Submit your CV to us now and join us in creating exceptional experiences every day!

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

To audit all daily income that has been received by the hotel and to ensure that all relevant revenues such as rooms, food and beverage and other revenues, are correctly and completely recognized and recorded in the General Ledger accounting system.

Responsibilities

• Maintain complete knowledge of and comply with all hotel/departmental policies and procedures.
• Prepare Daily Revenue Report ensure that all revenue transactions are taken-up correctly, properly supported and reconciled.
• Investigate all discrepancies and make necessary adjustments (if any).
• To check guest in-house rate check report, variances must be explained by Front Office
• Complimentary & House use room must with appropriate supporting document
• Monitor discount procedures and special programs to ensure compliance with guidelines established. Verify that programs involving coupons, certificates and vouchers are valid and duly accounted for.
• Ensure that all voided checks, rebates, paid outs and miscellaneous charges are properly approved and supported.
• Reconcile operator charges to ensure that all guest and internal calls are charged correctly.
• Audit daily collection against the General Cashier’s Daily Report and bank-in slips.
• Liaise with the Accounts Executive to confirm the accuracy of the Guest ,City Ledger and COMO related charges.
• Verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure.
• Ensure all Income report was check and compile Daily Pack are submitted on daily basis
• To maintain master file of complimentary and prepaid voucher issue to guests/clients
• Assist the Accountant with the month-end closing as specified.
• Assist in process improvements, ad-hoc projects
• Support in any other ad-hoc task.

Other requirements:

• Have a strong knowledge in Opera and POS
• Familiar in using Sun System
• At least 2 years’ experience in a hotel environment
• Min Diploma in Accountancy
• Positive attitude and willingness to learn

Job Description:

• Process all trades related payments & receipt for all products
• Ensure outgoing funds are recorded and not exceed the trading limit
• Handle enquiries from trading representatives
• Any other duties which may be assigned from time to time

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• Ensure timely and accurate processing of payments, and ensure invoices are duly verified and approved as per Finance Manual.
• Ensure descriptions, account codes, tax codes and amounts are correctly captured in the system and in accordance with the approved invoice.
• Prepare general ledger entries.
• Prepare monthly balance sheet and audit schedules.
• Download bank statements daily.
• Prepare monthly reconciliation for banks, vendors, and inter-company settlement. This includes tabulation of debit card and credit card usage by cardholders and ensure all transactions are duly approved by approving authorities. Follow-up with business units for outstanding invoices, if any.
• Create vendors master records in system and perform sanction screening for vendors.
• Filing and archiving payment vouchers and invoices processed. Ensure all documents, both physical and digital copies, are properly filed in accordance with document retention policy.
• Perform accounts receivable receipts.
• Assist in accounts receivable and revenue accounting functions.
• Other duties as assigned by Senior Associate Finance, Accountant, and Finance Manager.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to
• Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues
• Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

Responsibilities

• Process daily giro related matters.
• Giro application input & submission
• Follow up on the Giro application result from banks
• Prepare and submit Giro collection requests
• To collate and update Giro collection results
• To handle request to cancel payment
• Assists in updating the giro details into required systems
• Liaise with collection teams on giro and collection matters
• To assists in ad hoc related reports

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

***We regret that only shortlisted candidates will be contacted.

Responsibilities

• Process vendor invoices and payments
• Process staff expense claims and corporate card transactions
• Handle tax requirements relating to payments
• Handle billing and settlement of intercompany charges with subsidiaries and overseas branches
• Review and reconcile temporary accounts
• Prepare vendor spend and staff reimbursement reports
• Handle monthly closing of Accounts Payable system
• Attend to common mailbox and staff queries
• Participate in implementing system functionalities and enhancements
• Assist with ad-hoc duties as assigned

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Responsibilities

• Assist in administrative and documentation support to ensure compliance with policies & procedures
• Assist with scanning and End of the Day reconciliation
• Assist in batching of trade related documents and batching of forms
• Assist in other admin duties such as ordering of stationary, general filing, open letter boxes, documents archival, bulk document retrieval
• Assist in Courier matters
• Attend to both internal and external enquiries and feedback and provide adequate resolutions efficiently
• Assist with ad-hoc duties/projects as assigned

Requirements

• Minimum Diploma in any relevant disciplines
• Proficient in MS Office

Interested candidates, please email your resume to [email protected]

Megan Ng Su Ting

CEI No. R23115059

Recruit Express Pte Ltd

EA No. 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to
  1. lost /replacement/extension issues/application issues)
  2. Filing of claims for customer
  3. Pointto point enquiries from customer
  4. Simple Technical issue
  5. Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceedall individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

• Sale of products at offices
• Assisting in refunds or claims
• Assist with dispatch duties

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

• Answer incoming queries and address in a professional and timely manner

• Provide accurate and detailed information to customers regarding products and services

• Resolving customer issues, complaints or concerns with empathy and problem-solving skills

• Documenting customer interactions and maintaining accurate records in the database

• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude

• Adhoc duties as assigned by Supervisor

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

• Working in a call centre environment
• Attend to incoming customer enquiry via phone calls
• Attend to general customer services hotline
• 9am to 9pm or 9pm to 9am (12 hours shift; work 2 days then rest 2 days; Must be able to work Sat/Sun/PHs when roster)

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Credit Officer to join their team

The Job

• Review trading facility requests
• Assist in debt collection
• Assist in uat testing
• Update and maintain Credit database
• Assist in Credit Risk Management
• Credit Administrative matters
• Any other credit-related matters

The Talent

• Minimum 3 years of relevant working experience in stock brokering industry.
• Detail oriented, analytical and inquisitive
• Excellent written and verbal communication skills.
• Self-motivated and able to work independently and with others

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Credit Officer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

· Monitor and Issue Authority To Load (ATL)

· Vetting LC and support the Invoicing team with document presentation to the banks

· Manage Financial Documents (FD) process and ensure adherence to policies

· Collating of shipping documents, management of Bill of Lading (BL) and Letter of Indemnity (LOI)

· Assessing Statement Of Facts (SOF) and fact checking of activities mentioned on SOF

· Manage export declaration and shipping customs clearance

· Execute Delivery/Discharge control documentation, e.g. LOI, Letter of Undertaking (LOU)

· Execute the export declaration and customs clearance process

· Support SAP/Digital projects and enhancements for CTC process

· Support improvements initiatives with focus on quick-win automations aiming at enhancing efficiency

· Maintain management reporting – keeping team reports up to date from both functional and data perspective and maintaining internal databases and systems.

· Support Data Analysis/Reporting activities

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Job:

• Reporting function for principals
• Accounts Receivable function for collections of payments for utilities bills raised as well as other miscellaneous bills raised by other entities
• Review and submit accurate and timely reports to principals and regulators in accordance with the KPIs in the service agreements.
• Troubleshoot any issues in reports & liaise with our IT officers on the resolution
• Reconcile outgoing refunds of security deposits to customers who have closed their utilities accounts

The Requirements:

• Min Diploma/ Degree with min 3-4 years experiences
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job description:

• Engage and maintain relationship with existing Channel Partners.
• Coordinate and liaise with Channel Partners, Customers and Business Development Managers to ensure smooth corporate account opening referral process.
• Qualify and curate quality corporate account opening referrals for Business Development Managers.
• Track and prepare channel performance reports.

Requirements:

• Min Diploma holder with 2-3 years of relevant working experience
• Strong interpersonal and communication skills.

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

1. Answering phone calls and attending to walk-in customer’s inquiries.

2. Prepare daily customer appointment sheets in advance and forward information to the respective department.

3. Ensure proper filing of completed job cards and invoices into their respective history files and archiving digitally.

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

Responsibilities

• Post journal entries and validate systems generated entries.
• Perform Balance Sheet accounts reconciliations and ensure issues and discrepancies are timely resolved.
• Provide analysis/explanation of PL accounts movement queries.
• Perform daily bank statements reconciliation of all Nostro and Vostro accounts.
• Prepare daily and monthly financial schedules supporting the financial statements.
• Prepare client assistance packages and assist in auditor’s queries for yearly financial audit.
• Provide responsive support to internal and external parties in day to day operations and advisory on accounting matters.
• Assist with ad hoc assignments and projects as assigned.

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The IT Security Officer (ITSO) will oversee the security of the IT infrastructure, serving as the primary contact for all security-related issues.

Key responsibilities include:

• Be the point of contact for IT security matters for 24hrs x 7 days.
• Provide IT security consultancy and advisory to Agency.
• To assist agency to consolidate, track and report the status of security advisory received from GITSIR, CSA, NCSC etc.
• Follow up with respective Facilities Management Team on the implementation of the remediation against the security advisory received, IOC scanning and reporting, patching of the system and vulnerability for systems in HQ DC.
• Provide ad hoc, monthly report for Privilege Access Manager, Early Detection and Response solution, Database Activities Monitoring, log review, account review etc.
• Review of logs capture in the syslog server from all the systems in HQ.
• Support in the IT security audit, compliance audit, and security related matters.
• Work on quarterly Vulnerability scanning and remediation with ATFM and provide reporting and track the status.
• ITSO resources will be full time dedicated to support all related IT security requirement.
• ITSO shall work with IT security engineer to Conduct Quarterly or OnDemand VA Scan all system and follow up with IT Facility Management on the remediation to meet IM8 timeline.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd