• Assist Project Manager on Earth Control Measures (ECM) plan
• To inspect and examine the workplace to ensure environmental compliance
• Identify and discuss environmental health irregularities with superior and recommend measures to rectify such irregularities
• Liaise with authorities and clients on matters pertaining to environmental complaints and related issues
• Ensure that good housekeeping methods are always practiced at site
• Must possess a Certificate of Competency in Earth Control Measures
• Must be registered ECO
• At least 5 years of working experience in the construction industry – HDB project would be an advantage

Our client is an estate management services company. They are looking for a Temp Internal Audit Assistant to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Assist in the audit assignment planning.
• Assist in the audit procedures in compliance with professional standards.
• Assist in the design and application of data analytics techniques in audit assignments.
• Obtain audit evidence and documenting observations in audit work paper.
• Execute assigned audit tasks under supervision.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments for us. If you are looking for a part-time job you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

• MNC Company
• Basic $4500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Woodlands
• Working day: Monday to Friday
• Working hours: 8.30am to 5.45pm

Job Responsibilities:

• Establish, implement and maintain the Safety & Health Management System (SHMS)
• Support departments to review their risk assessments to identify foreseeable hazards and risks as well as propose reasonably practicable measures to eliminate/reduce the risks to as low as reasonably practicable
• Conduct and manage the WSH Committee Inspections & Meetings as well as other safety & health site inspections to create a safe working environment and follow-up to close findings raised
• Develop and conduct Safety & Health related Trainings to relevant personnel (employees/contractors) to enhance their safety knowledge & awareness to carry out the work safely
• Conduct incident investigations and ensure proper closure of the corrective actions
• Support Fire Safety Manager (FSM) on Emergency Response & Fire Safety related matters and act as backup during the absence of FSM
• Support the Safety Case Lead and relevant departments in the preparation of Safety Case
• Any other duties as assigned by Factory Manager/ Senior Regional Safety Manager

Job Requirements:

• Possess minimum Diploma in Engineering and 2-3 years working experience in a process manufacturing industry
• Certified and registered Workplace Safety and Health Officer (WHSO)
• Candidate who possesses Fire Safety Manager (FSM) certificate and Safety & Health related trainings will have added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Assist in gathering proof for audits to assess how well the company's processes and controls work and ensure they follow rules.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Jurong East

Hourly Pay Rate: up to $13.50 per hour

Contract till end July 2024

Job Scope:

• Responsible for accuracy, completeness, and timely processing of AP transactions by ensuring invoice processing is in accordance with accounting policies, procedures, and internal controls.
• Preparation for month-end closing schedules
• Ad-hoc projects under process improvement

Requirements:

• Diploma in Business/Finance/Accountancy (or equivalent)
• Strong verbal communication skills.
• Competent in Microsoft Excel skills

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Work Location: Central

Working Hours: Mon to Fri 9am - 6.30pm

Monthly Salary: up to $3k per month

1 Year Contract

Job Scope:

General Ledger

• Assist the Finance team with the year-end closing activities and external audit.
• Prepare reports (Annual Statistic Report, e-collection statistic report etc.) as requested by the management.
• Perform reconciliation of bank statements and balance sheet schedules.
• Data entry of transactions into account system.
• Prepare journal records for revenue, bank charges, adjustments, etc.
• Assist in prepare monthly and quarterly GST report.

Receivables – Donation

• Donations receipts (via cheque, credit card, online) and accounting in Workday and issuance of Tax-Deductible Receipts.
• Update Donation Management System.
• Conduct surprise cash count for donations.
• Assist GL Team in GST reporting for Sponsorships-in-kind and e-collections report.
• Prepare Annual Statistic Report, assist collating data from institution on e-collection statistic.
• Prepare bank reconciliations, balance sheet account reconciliations, and follow up on reconciliation items.

Requirements:

• Minimum Diploma / equivalent qualification in accounting.
• Knowledge in accountancy with at least 2 years of relevant working experience is preferred.
• Good knowledge and experience in handling matters relating to Donation will be an advantage.
• Proficient in Microsoft Excel (Intermediate).
• Good team player with positive attitude, problem-solving skills and meticulous.
• Capable of multi-tasking and take initiative to drive change.
• Proactive, able to work independently and work under pressure to meet strict deadlines.

Kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

• No experience required.
• Basic English required
• Medical and Group Health Insurance
• Joining bonus during the 4th and 7th month of service

Are you passionate about airports and enjoy engaging with individuals from diverse backgrounds? We are looking for enthusiastic individuals who share our love for the aviation industry and are excited about helping passengers.

Responsibilities:

• Welcome and help customers politely.
• Give information about products or services.
• Listen and assist with questions or issues.
• Help with orders and returns.
• Keep the workspace clean.
• Follow company rules.
• Work well with the team.

Requirements:

• A genuine interest in airports, aviation, and the travel industry.
• Strong interpersonal and communication skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Customer-focused attitude and a willingness to go the extra mile.
• Adaptability and a positive attitude in a fast-paced airport environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

• Well Established Company
• Basic $ 2000 - $ 2200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Company Transport Provided)
• Working days : Monday to Friday
• Working hours : 8.30am – 6pm

Job Responsibilities:

• Perform data entry
• Co-ordination with customers, prepare shipping documents
• Handling of import and export shipments
• Handling of shipment clearance, billing, permit declaration
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level or equivalent qualification with at least 1 year of relevant experience
• Experience in permit declarant will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Highlight:

• Great Exposure to the government sector
• Nearest MRT: Ubi MRT
• Contract Duration: 12 months
• Salary: Up to $2,800 per month
• Working Hours: Monday – Friday (Office hours)

Key Responsibilities:

• Perform visual checking of Self-Contained Breathing Apparatus and cylinders.
• Carry out service, repair and testing for Backplate, Facemask and Lung Demand Valve.
• Perform routine maintenance and checking.

Requirements

• Only Singaporeans.
• Minimum qualification: Diploma or Degree in Mechanical/ Mechatronic.
• Relevant admin and/or procurement experience would be advantageious.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Syukrin Naim
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Responsibilities:

• Coordinate logistics activities from procurement until delivery.
• Sort, organize, and store inventory in proper location.
• Communication with customer to receive orders and enhance customer satisfaction.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report
• Filing of documents
• Handle transportation arrangement and co-ordinations.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record, products inventory and make sure the accuracy between physical stocks and system quantity.
• Data entry for inventory management
• Verification of goods receipt
• Ensure that all stock inventory data are handled correctly and accurately to prevent inventory discrepancies
• Assist in any other duties as required

Requirement:

• Good team player, can do attitude and willingness to learn
• Proficient in computer skills ie. MS Office, Excel, WMS / SAP
• Possess good communication skills with both internal and external customers

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Key Responsibilities:

1. Supervise the installation, maintenance, and repair of ACMV systems in various settings.
2. Conduct regular inspections and performance assessments to ensure compliance with Singapore's safety and quality standards.
3. Troubleshoot and resolve technical issues in ACMV systems.
4. Coordinate with contractors and suppliers for equipment procurement and servicing.
5. Prepare and maintain technical documentation and service records.
6. Ensure adherence to health and safety regulations specific to Singapore.
7. Provide technical guidance and support to junior staff.

Qualifications:

• Diploma or higher in Mechanical Engineering, Building Services, or a related field, preferably from a Singapore-accredited institution.
• BCA (Building and Construction Authority) recognized certification or similar in ACMV systems is highly preferred.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Responsibilities :

· Assist Production Manager in production quality issue and others daily activities

· Coordinate in schedules meeting, monitor production output & lead time, maintaining other production standards and ensuring quality control

· Handling legal requirement matter such as local licensing, oversea product legal issue, new legal requirements, ISO, safety and others

· Improvement & upgrading of production plant, simplified the process or automation

· Evaluate and recommend digital system for process data recording, inventory and others

· Enhance the troubleshooting and maintenance in production plant

· Liaising with HOD to develop plans that improve production, costs and labour required

Requirements:

· Minimum Diploma in Chemical Engineering / Chemistry / Process

· At least 2 years of manufacturing experience

· Proficiency in MS Office, Auto-Cad

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract

Monthly Salary: up to $2500 per month

Job Scope:

• Support programme manager in coordination and administrative duties
• Manage publicity of events and schedule and set up of eDM/push notifications
• Collating data collected and extract data for reports/evaluations
• Ensure smooth operations of events and support on-ground events, if needed.
• Document frequently asked questions shared by vendor.
• Collate and verify supporting documents from vendors
• Management of mailbox queries on weekly basis
• Support team in any administrative tasks if required.

Requirements:

• Diploma with 3 years of relevant experience
• Good customer service, communication, project management and time management skills
• Proficient knowledge of Microsoft programmes (e.g. Excel, PowerPoint, Word, Outlook)
• Comfortable with use of IT system/s

Interested candidates, kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working hours: 9:30am - 6.30pm (Monday - Friday)

• Company located at Chinatown

• Walking distance from Chinatown MRT

• Well Established Wealth Management Company

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Manage a portfolio of accounts to ensure timely debt collection and recovery.
• Conduct field visits to meet clients and negotiate settlements.
• Liaise with legal advisors to pursue legal action for debt recovery, when necessary.
• Keep accurate and up-to-date records of all collection activities.
• Maintain a high level of customer service while adhering to company policies and procedures.
• Collaborate with internal departments to resolve disputes and discrepancies.
• Continuously improve the debt collection process by identifying opportunities for efficiency and effectiveness.

Requirement

• Diploma / Degree in Business Studies, Finance, Banking, Economics Commerce, or any other relevant education
• 3 - 5 years of relevant working experience in field collection experience (financial services industry)
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC
• Basic $2400 - $2600 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi Airfreight Centre
• Working Hours: 9am to 6pm (Monday – Friday) / 9am – 1pm (Alternate Saturday)

Responsibilities:

• Able to book with airlines, cutting of AWBs, consolidation
• Co-ordinate with traffic & shippers & overseas agents via email / phone
• Declare export permit (AED)
• Raise invoice, filing of job files

Job Requirement:

• Possess minimum GCE ‘O’ education level
• Possess minimum 1 - 2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is an estate management services company. They are looking for a Temp Internal Audit Assistant to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Assist in gathering proof for audits to assess how well the company's processes and controls work and ensure they follow rules.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Work Location: Jurong East (School)

Working Hours: 7.30am - 4.30pm

1 Year Contract

Monthly Salary: $2000 per month

Job Scope:

Front Desk Duties

• Attend to front desk and telephone enquiries, including taking phone calls, recording messages and relaying messages to staff.
• Attend to students’ needs, such as minor injuries queries etc.
• Attend to parents and vendors, including replying to queries, acceptance of goods delivery, etc.
• Maintain the front office’s stationery supplies and equipment, and other inventories.

Administrative Support

• GCE O Level and above
• Assist in administrative duties in the school’s General Office such as data entry, typing of documents, photocopying of documents, filing of documents etc.

Requirements:

• GCE O Level and above
• Proficient in MS Office (Word and Excel)

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

• Well Established Wealth Management Company

• Basic UP$4000 + Allowances + Commission

• Company located at Chinatown

• Walking distance from Chinatown MRT

• Working Hours: Monday - Friday (11am-7pm) & Saturday (12pm-6pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Timely processing of bilateral and syndication loans drawdown, rollover, rate fixing, billing, repayment, and facility fees collection.
• Support remittance and deposits placement functions.
• Perform AML screening as well as pre & post transactional handling.
• Timely and proper response to internal/external stakeholder’s inquiries and on matters relating to the services provided by the Branch.
• Maintain proper record of all loan files.
• Perform daily reconciliation, audit confirmation, management, and regulatory reporting.

Requirement

• Diploma / Degree in Business Studies, Finance, Banking, Economics Commerce, or any other relevant education
• 3 - 5 years of relevant working experience in Loan Operations / Credit Administration
• Knowledge of AML & Terrorist Financing as well as Operational Risk issues will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Customer Service Agent.

Customer Engagement:

• Engage with customers via various channels, including phone, email, and live chat.
• Provide detailed information on travel destinations, itineraries, and related services.

Booking and Reservation Management:

• Handle travel reservations efficiently, ensuring accuracy and completeness.
• Liaise with airlines, hotels, and other service providers to secure bookings.

Issue Resolution and Customer Satisfaction:

• Address customer concerns and complaints promptly and professionally.
• Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.

Sales and Service Enhancement:

• Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
• Strive to meet or exceed sales targets for ancillary services.

Documentation and Record Keeping:

• Maintain accurate and comprehensive records of customer interactions and transactions.
• Ensure all necessary documentation is complete for each reservation.

Adherence to Policies and Regulations:

• Stay informed about industry regulations, company policies, and best practices.
• Ensure strict compliance with all relevant travel regulations and guidelines.

Qualifications:

• Preferably a diploma or equivalent; in travel and tourism .
• Proven experience in customer service, with a preference for candidates with background in the travel industry.
• Good verbal and written communication skills.
• Strong problem-solving abilities with acute attention to detail.

Interested candidate may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

• Multiple positions with Govt Agencies
• Monday to Friday Office Hours
• Contract Roles
• Salary from $2100 - $3000

Responsibilities:

· Handle correspondences via emails or hardcopy letters

· Perform general administrative duties such as data entry, photocopying and filing

· General HR and Accounts duties

· Any other adhoc administrative duties as assigned

Requirements:

· Minimum Diploma Level and above

· Proficient in English

· Able to work independently and an excellent team player who is task-orientated

· Possess initiative and positive attitude

· Proficient in Microsoft Office and has Good Excel Skills

· Must be able to commit for at least 6 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)