What we will offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Flexible working arrangements 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement Your key responsibilities The AML Officer's responsibilities include working within the existing AML team to: Assist in the continued implementation of the applicable Group and divisional Policies on AML and KYC, through working closely with Client Onboarding colleagues and carrying out quarterly AML controls over relationships in Wealth Management Division. Decide on new or existing Singapore relationships that are escalated by the local onboarding staff or deciding to escalate further. Assist in the maintenance of the Singapore or entity-level AML policies, procedures and AML Compliance program, as well as the annual Risk Analysis and the coordination of updates to Regional/Global AML. Assist in validation of the AML Monitoring parameters and Transaction Screening databases and being the approval point for client third party payments. Assist in the review of New Product Approval requests and smart-sourcing initiatives for Singapore where appropriate. Assist in the fulfillment of local regulatory information requests from MAS and CAD, or within regulatory inspections. Assist in the Suspicious Transaction Reporting process to investigate AML Transaction Monitoring and other alerts including hits against the payment filter and ensure suspicious transactions in Singapore are reported to the authorities and appropriately logged. Providing or assisting the provision of training on local regulatory requirements and internal policies, along with producing training materials. Your skills and experience Minimum 5 years of relevant experience in AML Demonstrated hands-on experience in private banking / wealth management Excellent technical AML knowledge skills and experience , and relevant AML or related certifications (CAMS, CFE, IntDipAML) Work experience in a regulator or financial institution Degree qualified Understanding one or more of the business areas of investment banking, corporate banking, trade finance, asset management and/or private bank, and risk profile of each category. Strong analytical skills Strong interpersonal and influencing skills Customer service orientation Attention to detail. Performance orientation Teamwork Good stakeholder management good communication skills Ability to work independently and prioritize tasks under pressure Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply. How we'll support you Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career

Job Description: Skills You'll Need A track record of defining strategy and operating model, then driving through step changes to deliver successful implementation. Able to deal with ambiguity and operate effectively within a matrix environment with high stakeholder complexity. Demonstrable ability to absorb and analysis issues arising from a wide span of control and make sound judgement. Able to articulate sensitive or complex issues in a constructive manner and develop appropriate solutions. Subject matter expertise in Finance processes, techniques, and terminology especially with regards to forecasting, planning, scenario analysis, allocations, and transfer pricing. Strong understanding of the Asia Pacific region, including staffing considerations, cultural nuances, regulatory challenges, and operational readiness matters. Multi-year experience in leading skilled Business Management teams in a global setting. Strong team player with a partnership approach to cooperate across functions. Excellent communications and influencing skills up to Management Board level. High degree of flexibility and ability to manage multiple priorities and projects to meet deadlines. Project Management qualifications a plus. Deutsche Bank Values & Diversity We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job Description: Job Description: The Group Audit CRO team are responsible for global coverage of the CRO function. The current team is comprised of about 50 FTEs based in 8 locations (London, Frankfurt, New York, Singapore, Berlin, Bonn, Madrid, Cary) with Principal Audit Managers based in 6 of these. The above includes the APAC Risk team which is comprised of 4 team members based in Singapore and a Principal Audit Manager who reports directly into the CRO Chief Auditor for Non-Financial Risk based in Cary. Although much of the focus of this team is on coverage of all risk types (i.e. CRM, MRM, NFRM and ERM) in the APAC region, it also plays a significant support role in the coverage of global Risk processes and works closely with the regional APAC audit teams to provide 'front-to-back' assurance of key businesses in the APAC region and to act in an advisory capacity for CRO related matters. This Principal Audit Manager role which is being hired will be responsible for the planning, staffing, risk assessment and delivery of audits covering the CRO function. The role will also involve: Owning and driving the audit process, identifying and escalating audit issues and quality controlling audits and subsequent reporting. Reviewing all audit issues and recommending audit grades and issuing ratings for final approval. Serving as a subject matter expert with regard to the areas of business coverage, developing further relevant technical expertise and contributing to enhancements of the audit approach. Working with divisional leadership to provide 'front-to-back'/ SME audit coverage and 'joined-up' assurance. Acting as a primary relationship manager for senior CRO management stakeholders and representing the division at committees and forums both internally and externally. Communicating the Banks/divisional strategy, plans and values within their teams and ensuring understanding and alignment. Presenting complex and sensitive messages (such as audit issues) comprehensively, professionally and reducing complex topics to simple statements. Roles & Responsibilities Responsible for the delivery of audits (including the global audit plan and business monitoring process). Contributing to functional planning of the audit plan related to own area of responsibility, adjusting the plan and advising any changes to the Chief Auditor. Delivering and sustaining own and team performance against key objectives in the context of functional strategies. Providing input to the risk assessments, audit plan and approaches. Approving audit work papers and ensuring that they meet the Audit methodology and quality standards. Determining team involvement and individual responsibilities for each audit. Reviewing and providing expert opinions on action plans provided by clients, helping them develop robust remediation plans. Approving the closure of Significant and Important audit issues in line with GA methodology. Responsible for ensuring that testing conducted to assess design and operating effectiveness of controls at the time of issue closure validation is comprehensive and adequately documented. Partnering with relevant Regional Heads on a timely and effective basis regarding matters affecting their region. Communicating the Banks/divisional strategy, plans and values within their teams and ensuring understanding and alignment. Presenting complex and sensitive messages (such as audit issues) comprehensively, professionally and reducing complex topics to simple statements. Conducting exit meetings for all FTE staff members that leave the team (internal GA transfers, internal bank transfers and bank leavers) - Key points raised during the exit meeting are documented and shared with relevant Chief Auditor. Keeping abreast of pertinent industry, regulatory and business practices. Establishing and maintaining a client service/relationship approach with CRO stakeholders in order to understand their business needs. Managing a team of auditors and being actively engaged in managing other talent and resources (e.g. external support staff) including recruiting, training, career development and succession planning. Creating and reinforcing an environment where people management and development is a key priority and personally demonstrates their commitment to their immediate and the wider function. Managing direct reports, through empowering them to deliver on their objectives, providing coaching and support to enable them to be successful. Cascades SMART business driven objectives at the beginning of the year and ensures every team member receives continuous performance feedback and has regular constructive performance reviews. Acting as a management role model for their own team and others. Skills and Experiences The candidate must have: Minimum 10 years of experience in financial services or 'big 4' accounting firm, including in an audit delivery role. This should include an advanced understanding of internal auditing standards and concepts, risk and control concepts and the three lines of defence model. Proven knowledge and experience of the activities of the Chief Risk function of a global investment bank, including an understanding of the associated risks and regulatory requirements. Proven knowledge and experience of banking activities, including capital market products and relevant regulatory requirements. Outstanding operational and people management skills; must possess the ability to operate a diverse team, appraise individual potential, motivate teams. Strong communication skills, communicating with clarity, both orally and in writing, in a logical order and structured approach. Fluent in English (written and verbal). Strong relationship management, analytical, problem solving, communication, influencing, planning and presentation skills. The ability to challenge and be challenged whilst maintaining the highest levels of professionalism. Experience in building and managing effective teams and relationships. Ability to work in a fast-paced business environment. Able to work in virtual, global teams in a matrix organisation, transfer knowledge and develop capability of team members. Masters/bachelor's degree (or equivalent) from an accredited college or university (or equivalent) or equivalent work experience. Professional / industry recognised risk management qualifications e.g. FRM Professional / industry recognised audit qualifications e.g. CIA, CISA, CFE Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

The successful incumbent will be part of a group of individuals who will assist and support the wider Risk & Compliance framework within the Asia cluster, actively ensuring timely compliance with external and internal regulations to actively control and manage operational, regulatory, and reputational risks.

Part of your scope will include:

• Project Lead for a robust but proportionate structured Ongoing Client Screening Programme
• Project Lead for a KYC Remediation Programme for client serviced entities in Singapore and Hong Kong

Additionally, you will be required to collaborate and provide assistance and support for the
implementation of projects undertaken by the Risk & Compliance Team. This includes providing timely reports on projects to ensure necessary stakeholders are kept informed, actively participating in alignments with the Risk & Compliance initiatives and acting as POC for assigned projects.

You are expected to support on all aspects of regulatory and compliance requirements, stay informed of regulatory developments on the prevention of Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT), assessing potential impact on the Company’s existing policies and procedures and implementing changes and enhancements to the Company’s internal control environment and risk framework to ensure compliance with regulatory and group standards.

In carrying out your role, you may be required to get involved in the following:

• Developing and executing a robust but proportionate structured Compliance Monitoring Programme
• Promoting and supporting an effective Compliance culture, through:

1. Identifying, monitoring and reporting regulatory risk within the business. To facilitate this all
2. regulation and guidance that is applicable to the entity must be recognised and documented.
3. Changes in regulation must also be identified and analysed in a timely manner;
4. Ensuring that applicable Compliance policies and procedures are kept up to date for changes in regulations and in regulatory expectations and that management and staff are kept apprised of such changes;
5. Keeping in close contact with the business and senior management, in order to be able to identify and advise on any compliance issues in a proactive and timely manner, ideally at the “embryonic phase” of business development;
6. Providing regulatory advice and guidance to the First Line (both client-specific and in respect of broader business initiatives) to ensure that regulatory compliance is maintained;
7. Assisting the operational areas to identify and embed key compliance related controls, including policies and procedures. Providing guidance on the proper application and interpretation of laws, regulations and policies applicable;
8. Reporting to the Board, GRC and other relevant stakeholders on a periodic basis and advising them of key regulatory risks emerging within the business in a formal context through the
9. production of Management Information ("MI"), KRIs or other standard reports;
10. Escalating, managing and reporting significant legislative breaches in an independent and
11. appropriate manner; and
12. Running training sessions on compliance-related matters to improve compliance awareness amongst First Line staff; and
13. Participating, as agreed, in Group and Local governance and oversight forums – e.g.
14. Acceptance, Continuation and Exit Committee (ACE), Country Risk & Compliance Committee (CRACC) etc.

Contract: 6 Months

Responsibilities:

• Client onboarding data entry
• Assist clerical functions such digitalising documents into database and arrange the files accordingly for storage
• Support team members with administrative tasks
• Any other ad-hoc responsibilities assigned

Requirements:

• Min GCE O/A Levels and above
• Able to multitask and work independently
• Detailed oriented

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay/Novena (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

We are looking for a candidate to provide general administration, coordination and execution work for a variety of business functions of the Compliance Department.

Roles & Responsibilities

• To perform data entry of applications
• To process and administer Practising Certificates
• To support office administrative ad-hoc duties as assigned

Requirements

• Diploma holder from any discipline or GCE "A" Level
• MS Office (knowledge of basic MsWords and Excel)
• Fast learner in computer systems
• Detail-oriented
• Able to commence work immediately
• Duration: 2 to 6 months
• Working Hours: Monday to Friday, 9 am to 5.45 pm
• Students welcome to apply

Please note that only shortlisted candidates will be notified.

Position: Survey Experience Officer (Outbound)
Salary: S$3,000
Work duration: up till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)
Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.
Work location: Clarke Quay area (work in office)

Responsibilities:
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for
national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:
• Proficient in using computer and Microsoft Office
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment at Inflight Catering Centre (ICC) 1 & 2
• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of ICC systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge
• Manage, perform and ensure all maintenance activities and repair works are timely follow-through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe
• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities
• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime
• Be proactive in resolving technical faults, contributing initiatives and continuous improvements
• Always observe and follow all Safe Work Procedures and Food Safety requirements
• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately
• Perform and support other relevant duties and projects assignments if required

Our client is actively searching for a Management Support Officer, Family Medicine 2 yrs contract to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

This role will support in the planning, coordinating, and operationalising of the Phase I & II programmes under Department of Family Medicine (DFM).

Support team in planning, coordinating and operationalising Phase I & II programmes

• Support in tracking timelines for these programmes to ensure that all aspects are adequately covered.
• Support in tutor recruitment for all programmes.
• Support in planning and scheduling the various programmes. Notify tutors and students on details of teaching events.
• Create and tag tutors and students to learning events, assessment quizzes, teaching hours and feedback on Learning Management System (LMS).
• Populate all teaching materials onto LMS in a timely fashion for tutors and students.
• Create feedback events for all teaching sessions and tag tutors accordingly. Generate feedback reports for faculty’s review.
• Hosting of webinars over Zoom. Support tutors by hosting slides, Poll Everywhere and Zoom quizzes creation for webinars.
• Support and prepare materials (tutors’ handouts, scoring sheets, signages, carpark coupons, stationeries etc) for campus-based workshops.
• Liaise with stakeholders to book all required teaching facilities.
• Support in collating and checking mark sheets to achieve zero exam error for CA component (5 quizzes)

Support in strategic recruitment and appointment of adjuncts

• Arrange for interviews with teaching adjuncts. Coordinate site visits to adjuncts’ clinics to assess suitability for teaching.
• Partner AA to see through each appointee’s appointment journey from start to end.
• Coordinate onboarding matters such as access cards, car parking privileges etc for adjuncts.
• Maintain DFM’s database of appointees. Monitor their allocated FTEs and advise if there is a need to modify according to appointees’ teaching commitments.
• Track expiry dates of appointments and follow-up on re-appointment or cessation.

Administrative Support for finance & procurement matters

• Ensure timely payments to part time tutors and standardised patients
• Collate tutors’ teaching hours for Dean’s Office to compute and make PECT payments to teaching partners
• Procure office supplies, stationeries, laptops, IT accessories, softwares, etc

Other duties

• Organise meetings for department and programmes
• General admin duties such as mails despatch, filing etc
• Onsite support for Phase II, III & V clinical examinations

The ideal candidate will need to have the following qualities and experience:

• Diploma holder with 1 - 2 years of working experience
• Candidates without Diploma qualification may be considered if they have substantial experience
• Experience in planning, managing, and implementing programmes in a University setting.
• Team player, meticulous with ability to work independently and proactively.
• Strong interpersonal and communication skills.
• Resourceful with a creative ability to make things happen.
• Proficient in Microsoft Office Application (Word, Excel, and PowerPoint).
• Team player and meticulous

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job description

• perform audits relating to a portfolio of companies across a broad spectrum of industries.
• be responsible for the execution and documentation of audit fieldwork.
• follow up on audit findings independently.

Essential Attributes

• have sound knowledge of Singapore Financial Reporting Standards and Singapore Standards on Auditing.
• have strong interpersonal, written and verbal communication skills.
• be able to work under pressure.
• be able to work both independently and as part of a team.

Qualifications and experience

• An accounting diploma qualification
• a minimum of 1 year relevant experience
• proficiency in MS Excel would be added advantages.

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Diploma in Accountancy or equivalent.
• Responsible for AR, AP, GL etc
• Handle monthly GST submission, Petty Cash, Disbursement Accounts etc
• Maintain good documentation and filing system.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and ABSS Accounting Software.
• Meticulous, good initiative and responsible.

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The ideal candidate will serve as the country SPOC (Single-Point-Of-Contact) on various IT and Digital-related matters. The role will oversee and executes project delivery and operational support for various store and MO technologies such as POS, SOKs, HR and payroll platforms, delivery systems, data analytics, data transmission, ERP, and other digital innovations. He/she will manage the activities of the vendors providing project delivery and support services, including monitoring of SLAs.

Duties & Responsibilities

BAU / Service Management

· Ensures efficient and effective IT operations daily

· Manages all IT related infrastructure and service delivery processes

· Ensures proper implementation of agreed plans and policies in rendering services to clients

· Takes overall responsibility for operational support incident management and request fulfilment, as well as any other activity assumed by the operational support, such as monitoring certain events.

· Escalates major/long-running tickets to the Regional Digital and Technology Group

· Handles the Regional Digital and Technology Group’s execution of BAU process improvements

· Collaborates with the Regional Digital and Technology Group to develop, enforce, and document standards and procedures.

· Creates, and presents various BAU-related service reports to the Country LTs and Regional Digital and Technology Group

· Assists in training end users on various systems or productivity tools to improve operational capabilities and efficiencies

Vendor Management

· Oversees and directs the activities of the vendors providing project delivery and technical support

· Organizes and attends regular vendor meetings to discuss projects and BAU matters

· Provides vendor performance review on a regular basis

· Reviews SLAs and vendor KPIs on a monthly governance meeting with service delivery team

Project Delivery

· Executes project tasks or oversees project resources’ execution of the tasks

· Escalates delays in tasks execution or any items that will require Country or Regional-level decision

Stakeholder Management

· Communicates with all parties involved in the service delivery process – team members, customers, and country LTs

· Develops and maintains relationship with internal customers

Other Duties

· Perform other job or expertise related assignments in order to develop one’s self and/or share one’s expertise resulting to support for operational efficiency

Requirements & Qualifications

· Bachelor’s Degree in Information Technology, MIS, Engineering, or Computer Science Related courses

· 2-3 years’ experience in an IT enterprise support role or retail IT support

· Must be good in Communication, Planning and Organization, Stakeholder Management, Critical Thinking, Influencing, Attention to Detail, Initiative

· Leadership Competencies: Lead Change, Results Driven, Build Coalition and Collaboration

· Must have a good experience in Technical Support (Hardware, Network, Software), Productivity tools, Security, POS and Vendor Management

Details

• Salary: S$3,000
• Work duration: up till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.
• Work location: Clarke Quay area (work in office)
• Able to start work immediately or within 1 month notice period

Responsibilities

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for
  national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
  Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements

• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations
• Solid time management skills
• Team player
• Selected candidates are required to complete the training course and passed the tests based on the given criteria

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Department Overview

The department is a key part of the firm's corporate governance and the department’s primary objectives are to review the company's control environment and report any weaknesses identified to the Audit Committee and senior management.

The Nomura Global Wholesale Internal Audit department in Asia ex-Japan (AEJ) comprises 30 professionals across Singapore, Hong Kong and Korea, who have between them responsibilities across all business lines and support/control functions in the region.

Duties of the Role

Reporting to the AEJ Regional Portfolio Director for Global Markets and Investment Banking Internal Audit, this role will be responsible for leading and participating in integrated audits of Global Markets and Investment Banking businesses. The integrated audits cover front office and supporting control functions including Market and Credit Risk Management, Product Control / Middle Office, Technology and Compliance.

The role involves interacting with senior stakeholders including business and control function heads to understand and assess the risks across a range of complex products and make value added control improvement recommendations.

As well as performing audit reviews, responsibilities include risk assessments, continuous monitoring, validating major control enhancements, reporting results to senior management, and contributing towards strategic and innovative changes to improve audit effectiveness.

The primary focus of the role is Global Markets, although the role also offers the possibility to cover other businesses.

Key objectives critical to success

• Lead and/or participate in global and regional integrated Global Markets audits and deliver the Audit Plan.
• Identify and agree value added control improvements with senior stakeholders
• Support risk assessments of a range of complex Global Markets businesses, and perform continuous monitoring to assess emerging risks.
• Develop working relationships with desk heads and senior corporate function stakeholders to ensure strong understanding of the business.
• Collaborate effectively with subject matter experts within the audit team (e.g. Market Risk, Credit Risk, Compliance and Technology).
• Work with data analytics experts to develop and implement data analytics and automated testing to identify internal control weaknesses during internal audit reviews and continuous auditing.
• As a seasoned professional applies solid understanding of audit standards, policies, and local regulations to provide timely audit assurance.
• Contributes to the development of audit process improvements as well as internal audit methodology.
• Effectively collaborate with Global and Regional Portfolio Directors across all regions.

Skills, experience, qualifications and knowledge required

• Strong background and experience of Capital Markets auditing in a major financial institution, Big 4 firm, or consulting firm
• Strong analytical skills with the ability to identify key risks and identify control improvements
• Strong verbal and written communication skills in English.
• Strong in project management and building relationships
• Accountancy qualification preferred or equivalent industry experience
• Bachelor’s degree or equivalent
• Knowledge of general auditing principles, and best practices and standards preferred

Skills, experience, qualifications and knowledge not required but beneficial

• Data analytics
• Some overseas experience preferred

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5563

Reservation Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Working location: Tanjong Pagar

Requirements:

• With experience in travel agency inbound or outbound

Job duties:

• Input daily bookings /amendments received from clients into Tour Plan.
• Check cost and tariff rates for each booking and client.
• Correspondence to confirm to agents/resolve disputes/report irregularities.
• Check and print invoice statements for accounting invoice.
• Other duties that may require by the management.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till June 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Job Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Only Singaporean
• GCE A level and Diploma
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities

• Ensuring compliance with external and internal Regulations and thus actively manage operational, regulatory and reputational risks.
• Review account opening documents submitted by front office and ensuring accounts updated in the system promptly
• Assess AML/KYC risk and approval for risk client relationships booked
• Work with overseas offices to provide input on account opening.
• Review and approve the on-boarding of new client relationships and accounts for individuals and the respective corporate entities and ensure compliance with the bank’s and regulatory policies and procedures.
• Review and assess the Source of Wealth narrative and corroboration submitted by the Front for new to bank prospects and / or existing clients
• Provide advice to internal staff, management and local risk committees on the AML/CFT risk of a client relationship.

Requirements:

• Possess Degree with 3-4 years of direct experience in Private Banking Compliance
• Familiarity with local MAS regulatory rulings
• Meticulous and eye to detail
• Team player and independent
• Good communications skills
• Capability to work under stress and face pace environment

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23830

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Location: Zhong Shan mall

Responsibilities:

• Ensure timely and accurate reporting onto application (i.e., Oracle Hyperion Financial Management) on monthly and quarterly basis.
• Preparation of monthly accounting journals
• Collate data for monitoring of actual performance with budget and forecast numbers including but not limited to:

- Costs trackers to track actual spending against plan.

- KPI against targets

• Liaise and follow up with shared services on outstanding payments and receipts.
• Prepare balance sheet and audit schedules, and inter-company reconciliation
• Assist the team in coordinating and compiling data/ information for yearly statutory reporting such as audit and tax.

Requirements:

• Diploma in Accountancy, Business or similar fields
• Ability to do work with minimal supervision
• Be proactive and take initiatives at work
• Great attitude and willingness to learn

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Handle outbound processing (Schedule, Liaise Internally, Prepare, Manage and Resolve with any matters with customers' finished goods)
• At any point of times, you will be only perform either Order processing or Outbound processing duties.
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Salary: S$2500

Working Days: 5 days between Monday -- Sunday

Working Hours: 830am - 530pm/ 1230pm - 930pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Immediate till July 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Facilitate survey administration and conduct data validation on completed surveys
• Make calls out to respondents to verify and clarify data
• Conduct and verify data on completed survey cases to ensure data is accurate and reliable
• Support the team and contact service centre in terms of administrative and coordination
• Data entry for completed surveys, and to update status and report to supervisor
• Ensure highest level of customer experience service is rendered
• Respond to queries from respondents in a professional manner
• Maintains a high standard of work quality by consistently meeting and exceeding performance goals (KPI)
• Ability to work proactively, independently under tight timelines
• Proficient in computer usage, able to adapt to systems within a short period of time

Job Requirements:

• Only Singaporean may apply

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi