• Billing and Invoicing
o Maintain an up-to-date billing system and generate accurate invoices in a timely manner.
o Ensure invoices are sent to customers promptly.
• Payment Collection and Reconciliation
o Follow up on payments to ensure timely collection and proper allocation.
o Perform account reconciliations.
• Credit Control and Reporting
o Conduct billing, collection, and reporting activities within specified deadlines.
o Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.
• Database and Records Management
o Maintain accurate and updated customer records in the database.
o Reconcile accounts and resolve payment discrepancies.
• Receipt / Cash Management
o Follow established procedures for processing receipts and cash handling.
o Process payments and prepare bank deposits efficiently.
• Customer Service
o Investigate and resolve customer queries in a professional manner.
o Address inquiries from customers and sales personnel promptly.
• Ad-Hoc Tasks
o Undertake other duties or projects as assigned by the immediate supervisors.
Requirements:
• Certificate in accounting or bookkeeping or O Level
• 1-3 years accounts receivables and general accounting experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• Proficient in English & Mandarin (to liaise with Mandarin speaking stakeholders)
• Proficient in MS Office
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills
• Team player
• Able to work independently with minimum supervision
Skillset:
Process
• Systematic data entry & checking
• Adhere to SOP
• Good time management
• Systematic in sorting out invoices in accordance to billing schedule
• Flag any irregularities detected during invoice processing
• Good follow up skill
• Perform simple troubleshooting at times of payment discrepancies
People
• Basic interpersonal skill set
• Basic communication skill in English
Technical Knowledge
• AR & General accounting
• Basic knowledge in regulatory standards
Attitude
• - Meticulous with good organizational abilities, team player and independent nature