Role Description Summary:

• The position is to provide supports to Client Onboarding terms of opening new accounts, KYC reviews.
• The role requires working in close collaboration with AML, Compliance, ORM, and Front Office & Legal.

Roles and Responsibilities:

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topics.
• Support and advice Client Advisors in completing the KYC information in line with Bank Group standards.
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases.
• Training of Front office staff on legal documents and KYC related subjects.
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes.
• Escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement.

Qualifications:

• Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred.
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2 years.
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Personal Competencies / Skills:

• Mature, strong analytical and problem-solving ability.
• A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule.
• Excellent interpersonal skills and the ability to manage relationships with all levels.
• Strong customer relationship, communication, and presentation skills
• Problem solving skills.
• Strong process and project management experience would be an advantage.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.

• Support the public markets team RMs in client KYC documentation, account opening and onboarding.

• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.

• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures

• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.

• Assist RMs in account retagging and data cleanup and maintenance

• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc

• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Benefits:

• 5 Days, (Mon – Fri), West Region
• Comprehensive employee benefits (AWS & Variable Bonus)
• MNC with better career growth

Job Scope:

• Lead and organize WSH meetings, site inspections, and audits.
• Ensure compliance of operations with Workplace Safety and Health/Environmental Control regulations and statutory requirements.
• Conduct training, safety promotions and awareness programme.
• Review, maintain, and update risk assessments as per WSHA requirements.
• File accident and injury reports to Ministry of Manpower (MOM)
• Assist with emergency response drills.
• Support ad-hoc tasks from the supervisor.

Job Requirements:

• Candidate with relevant 2-3 year experience with Professional certification in Workplace Safety & Health.
• Candidate with Registered Workplace Safety & Health Officer is welcome to apply.
• Possess Biz Safety Level 2; Fire Safety Manager (FSM) certification is a plus
• Knowledge of local legislation, WSH Act, ISO45001, ISO14001, and Security Management System. Eg: WSH/SCDF/NEA

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

1. Assist in the AirHub project where you are involved in the following not limited to:
   -Preparation and issuance of transfer letters
   -Coordinate with different business units on the collection of documents to faciliate Work Pass Application, including medical checks for foreign workers
   -Follow up with medical provider on the medical reports for foreign workers
   -Airport pass application for all employees involved in the transfer
2. Data Entries Clean-up
   -Job Titles updates - prepare the mass upload templates
   -Assist with OCR - Education update and previous Employment History - train the system and test out the various cert.
   -Date to Grade with Job events report to tally staff movement
   -AO & Mgr CCL/ECL reports - ways to combine the report for Gov Claims
   -Cancellation Report - ways to get the verification with TAMS, Staff Departure
3. Recruiting & Onboarding
   -Assist in system User Acceptance Testing (UAT) for new recruitment and onboarding system
   -Assist to capture meeting minutes/discussion pointers and email to meeting recipient(s) post meeting.
   -Assist the team with recruitment and onboarding task when required.
   -Support in Recruitment fairs on weekday/weekend.

Are you passionate about electrochemistry and surface technologies, and eager to make an impact in a cutting-edge research environment? Join our team as a Lab Officer (surface technology) and play a critical role in managing our state-of-the-art surface laboratory. In this exciting position, you'll be at the heart of innovative research, supporting project teams with your technical expertise, organizational skills, and proactive problem-solving abilities. You will oversee the lab's daily operations, support experimental activities, and contribute to groundbreaking electrochemical and surface technology R&D.

Job Description:

The Laboratory Officer will be responsible for managing day-to-day operations within the electrochemical lab and providing essential support to ongoing projects. The role requires a good level of technical proficiency in electrochemical techniques, excellent organizational skills, and a proactive approach to problem-solving. The Laboratory Officer will work closely with the project teams to ensure smooth and safe functioning of the lab and timely completion of tasks. Key responsibilities include:

Lab Management:

• Oversee the day-to-day operations of the electrochemical lab, including equipment maintenance, inventory management, and safety protocols.
• Ensure that the lab is well-equipped and stocked with necessary materials and supplies for ongoing experiments and projects.
• Coordinate with vendors for procurement of equipment/chemicals and supplies as needed.
• Maintain a clean and safe working environment in accordance with laboratory standards and regulations.

Experimental Support:

• Assist researchers and project teams with experimental setup, data collection, and analysis.
• Characterizations of surfaces and coatings in terms of mechanical, physical and chemical properties, as well as coating performance evaluation.
• Troubleshoot technical issues and provide guidance on experimental procedures as required.
• Conduct routine calibration and maintenance of electrochemical equipment to ensure accuracy and reliability of results.
• Document experimental procedures, results, and observations in detailed lab reports.

Project Support:

• Collaborate with project teams to support the execution of research projects related to electrochemical applications.
• Manage project timelines and deliverables to ensure that milestones are met in a timely manner.
• Communicate regularly with project stakeholders to provide updates on progress and address any concerns or challenges that arise.

Training and Development:

• Provide training and guidance to new lab members on proper laboratory techniques, safety procedures, and equipment operation.
• Stay informed about advancements in electrochemical technology and techniques through literature review and professional development activities.
• Share knowledge and best practices with other members of the research team to enhance overall productivity and efficiency.

Job Requirements:

• Diploma or equivalent qualification in Chemistry, Chemical Engineering, Materials Science, or a related science and engineering field.
• Proven experience working in a laboratory setting, preferably with a focus on electrochemistry.
• Strong understanding of electrochemical principles and techniques, including cyclic voltammetry, impedance spectroscopy, and potentiostatic/galvanostatic measurements.
• Proficiency in operating and troubleshooting electrochemical equipment such as potentiostats, electrochemical cells, and electrodes.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Commitment to maintaining a safe and compliant laboratory environment, with knowledge of relevant safety regulations and procedures.
• Flexibility to adapt to changing project requirements and priorities, with a proactive approach to problem-solving.
• Ability to work independently with minimal supervision, while also contributing effectively to a dynamic research team.

Note: Some of above requirements are optional but advantageous to have.

Come join us to express your Andaz as Materials Officer - Receiving if the following describes you.

You will be responsible to provide an excellent and consistent level of administrative support to your customer. The Materials Officer - Receiving is responsible to assist the Materials Manager in the smooth operation and efficient running of the Materials Department while meeting department's objectives.

Your Profile

• Basic knowledge in purchasing/receiving/store management preferred.
• Basic computer skills particularly in MS Office.
• Fresh school leavers are welcome.
• A can-do attitude.

Responsibilities:

-Inspection and supervision of workplace safety-related works as required under the project and mandated under the Building Control Act & Regulations and Workplace safety and Health Act & Regulations.

-Inspect and conduct all required tests/inspections for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site inspections as required by the Client and authorities.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervise workplace safety-related matters.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably specialized in workplace safety-related certificates or equivalent.

-Good communication skills

• Job Title: Bank Officer – CBC Strategic Alliance Team
• Location: Raffles Place
• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
• Salary: Up to $4,000
• Contract Duration: 6 months

Job Description:

1. Partner Engagement:Build and maintain relationships with existing Channel Partners.
   Act as a liaison between Channel Partners, Customers, and Business Development Managers to facilitate smooth processes.
2. Referral Process Management:Ensure corporate account opening referrals are qualified and curated effectively for Business Development Managers.
3. Performance Tracking:Monitor channel activities and prepare performance reports.
   Use data to provide insights and support strategic decisions.
   

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Work under the control and direction of the appropriate Qualified Person when carry out their supervision and fully responsible to the appropriate QP.

· To liaise and conduct inspection with the Main Contractors Engineer/Supervisor.

· To assist Resident Engineer on all structural works carried out according to approved drawings

· To monitor the progress and assist Resident Engineer on structural inspection on all Structural works according to the approved drawings issued.

· To conduct C&S inspection for works the inspections forms submit by Main Contractor Engineer/Supervisor and maintain proper records.

· To check and monitor the Structural works according to the contract drawings, specifications, approved shop drawings and method of statements

Requirements:

· RTO registration with IES is mandatory

· Diploma in Civil/Structural discipline or NCSS.

· Have at least 3 years of experience in site supervision of works

· Min 2 years of experience in supervision of precast concrete element launching work for vehicular structures.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

We are looking for an experienced administrative expert to support the Family Service Centre (FSC) operations. Our FSCs work with vulnerable groups to deliver preventive, developmental and restorative care enabling these individuals and families to uplift themselves.

The AO is an enabling role ensuring there is order and structure, proper documentation and utilization of resources, across a complex function; and in doing so allows the direct care professionals to have more focus on the clients which in turn drives better outcomes.

Roles & Responsibilities:

Office Administration and Management

• Oversee general upkeep of premises; liaise with facilities on repairs and maintenance of office assets.
• Attend to queries (via multiple channels eg email, phone and walk-ins).
• Assistance to organize and schedule appointments, meetings, events.
• Assist in the preparation of regularly scheduled reports and minute taking (for selected meetings).
• Develop and maintain filing systems.
• Manage inventory of office supplies.

Human Resource Management

• Update staff data/records where necessary.
• Liase with other internal and external departments (IT and facilities) in managing administrative and operational work of staff entry/exits (eg. accounts creation, email account creation, etc).

Data/Case Administration

• Create and maintain data spreadsheets and presentations.
• Enter and update client’s data in the casework database in the government case management system.
• Prepare, modify and submit relevant audit reports, casework report (eg. service standard requirements to the National Council of Social Service) after approval.

Finance administration

• Assist in monitoring of office operations expenses.
• Process invoices, purchase orders and expense reimbursements.
• Ensure the safe keeping of monies (including petty cash, donations, programme fees, siubsidies and financial assistance to clients).

Candidate Profile:

• Diploma in any discipline with 8 years of experience.
• Committed and responsible.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Good interpersonal and teamwork skills.
• Strong organizational skills with the ability to multi-task.
• Receptive and adapt to changes well including organisational and work changes.

• Basic Salary: $2,000 – $2,700 + OT
• Working Days: Mon - Friday 9 am - 6.30pm
• Address: Jurong East

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Cashier / Retail Assistant / Ticketing Exp
• Rotating Shift (Retail Hour)
• Able to work on Weekends & Public Holidays

Responsibilities

• Handle ticketing counter sales
• Provide customer service
• Handle cashiering
• Other ad-hoc duties as assigned

Requirements:

• Possess Cashier / Customer Service / Retail Sales / Ticketing experience
• Good communication & interpersonal skills
• Able to work rotating shifts, on weekends & PH

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2300/mth + OT + AWS + VB
• Location: Island-wide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Core Responsibilities

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift between Monday - Friday

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.

Reporting to the Executive Director, the Chief Operating Officer (COO) will oversee the organization’s ongoing operations and procedures, ensuring the agency functions effectively and efficiently to achieve its mission.

As a key member of the executive leadership team, the COO will work closely with the Executive Director, the Board of Directors and senior management team to set strategic goals, ensure effective operations, and manage the organization’s resources to advance its charity’s mission.

The COO will also provide leadership, management, and vision necessary to ensure the organization has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.

Key responsibilities:

1. Operational Leadership

• Develop and implement operational policies and procedures that align with the organization's overall mission and strategic objectives. Oversee daily operations of the agency and the work of the various departments including Finance, Human Resources, Digital and Information Technology, Operations and Facilities Management and Corporate Governance.

2. Strategic Planning

• Work with the Executive Director and Board of Directors to develop and implement the organization's strategic plan.

3. Risk Management & Compliance

• Identify and mitigate operational risks that may impact the organization's reputation and operations.

4. Communication and Collaboration

• Foster a culture of collaboration and communication across all levels of the organization.

5. Financial Management

• Work closely with Finance Manager and finance team to develop and manage annual budgets that support operating plans and submit budgets for Board approval.

6. Human Resources and Talent Management

• Oversee recruitment, training, and retention of staff, ensuring that the organization has the right talent to achieve its objectives.

7. Organization Development

• Understanding the organizations strategy and direction, propose plans and resources required for organization development for senior leadership agreement and boards approval.

8. Technology and Innovation

• Leading efforts to leverage technology and innovation to improve operational efficiency and competitiveness.

9. Executive Leadership

• Providing strong leadership and guidance to the management team and employees.

10. Performance Monitoring and Reporting

• Monitoring overall performance against strategic goals and objectives.

11. Stakeholder Engagement

• Build and maintain strong relationships with key stakeholders, including donors, partners, beneficiaries, and regulatory bodies.

12. Board Support

• Provide operational and strategic reports to the board of directors, ensuring they are informed of key issues and developments.

Job Requirements

• Alignment and commitment to the mission and values of the organization.
• Proven experience as a COO or equivalent executive position, preferably in the non-profit sector.
• Strong understanding of non-profit operations, financial management, and governance.
• Excellent leadership and interpersonal skills, with the ability to build and motivate teams.
• Demonstrated experience in strategic planning and execution.
• Strong analytical and problem-solving abilities.
• Familiarity with diverse business functions such as HR, finance, program management, etc.
• In-depth knowledge of corporate governance and general management best practices.
• An entrepreneurial mindset with outstanding organizational and leadership skills.
• Excellent interpersonal and public speaking skills.
• Bachelor’s degree in business administration, non-profit management, or a related field; Master’s degree preferred.

Core Responsibilities

Serviced Office Operations

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Front Office Operations

• Perform room check-ins and check-outs for guests
• Handle room reservation requests for call-in or walk-in guests
• Coordinate with housekeeping function to track and maintain accurate room status information
• Promote accommodation packages, loyalty programmes and food and services offerings to guests
• Perform cashier-related functions and guest account billing
• Handle incoming calls to address guests' requests or route calls to the relevant channels for follow-up
• Adhere to personal grooming and hygiene standards to project a professional image
• Attend to guests' enquiries and requests to address their needs
• Handle guests' concerns and feedback to ensure guest satisfaction
• Gather guest satisfaction levels and feedback on front office services for continuous improvement
• Provide feedback and ideas to improve front office operations and enhance guest experience

DUTIES AND RESPONSIBILITIES

• To study and familiarise with the whole development’s organisation, Site conditions, Conditions of Contract, Conditions of Sub-contract, M&E Specification/Drawings, Architectural, Interior, Structural and Specialist drawings, Coordination of M&E, Architectural, Interior, Structural and Specialist elements
• To carry out site supervision and inspection cords of all works done, including records of test inspections, status of work of the works including any off-site manufacturing as instructed by the consultant team so as to ensure that the installation works are constructed in compliance with the design intent, specification, working/approved drawings and quality of works required under the terms of the contract.
• To ensure timely submissions and check all drawings (including authority submission drawings and shop drawings)
• To monitor project progress of the works on site and at any off-site manufacturing facilities and report delays immediately.
• To provide standing supervision as and when directed by the consultant team.
• To maintain proper site records and updated daily res, safety, site diary, materials and equipment onsite, labour, dayworks, provisional quantities, etc.
• To check that the contractor executes preliminaries items.
• To check services routes and contractor’s setting out and report any deviations to the consultant team.
• To verify reports and monitor the progress of work on site, verify the contractors’ progress report and present the report to the DM (Development Manager) in such format that the progress payment claim by the contractor can be easily evaluated.
• To monitor all variations works as instructed or approved by consultant team.
• To attend site progress meetings/technical meetings/consultants’ meetings.
• To attend to contractor’s queries and co-ordinate works of main contractor and direct contractors.
• To inspect completed works and ensure works are carried out in accordance to statutory requirements
• To undertake any other duties related to the project including supervision of M&E works as and when instructed by the consultant team.
• To compile relevant equipment, material, inspection and test certificates submitted by the contractors and pass them to the DM as required for the project records and the clients’ hand-over package.
• To compile Punch List or Defect List with the contractors and ensure that the contractors carry out rectification work diligently to clear all defects during the Maintenance Period.
• To witness all the inspection, testing and commissioning sessions performed by the subcontractors to ensure compliance with designs and specifications.

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Possess at least a recognised Diploma/Nitec in Electrical and/or Mechanical Engineering/ Building
• Preferably Registered resident technical officer with IES / ACES
• Minimum 5 years of experience as RTO on local project, preferably with experience in Commercial projects
• A good team player and experience in assisting the consultant team / Resident Engineer in supervision

Job Description

• Recognized Diploma in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore.
• Accredited with IES/ACES with a valid Resident Technical Officer Practicing Certificate.
• Minimum 8 years’ experience in construction, preferably in steel and precast building construction.
• Must be familiar with local Regulations/Codes for Civil and Structural related to building projects.
• A good team player and experience in assisting Resident Engineer in supervision.
• Ability to resolve site and technical issues, prepare and document detailed site progress reports.
• Knowledge in Microsoft Word, Excel, and AutoCAD are preferred.

Job Requirements

• Assist the Resident Engineer in supervision and inspection of construction work on site
• Monitor project progress schedule and quality standards, ensure safety on site
• Maintain and update site records on project progress
• Inspect and monitor quality of architectural finishing material delivered to site
• Check all drawings (including authority submission drawings and shop drawings)
• Ensure works are carried out in accordance to statutory requirements

Job Description & Requirements

Work under the control and direction of the appropriate Qualified Person when carry out their supervision and fully responsible to the appropriate QP.

· To liaise and conduct inspection with the Main Contractors Engineer/Supervisor.

· To assist Resident Engineer on all structural works carried out according to approved drawings

· To monitor the progress and assist Resident Engineer on structural inspection on all Structural works according to the approved drawings issued.

· To conduct C&S inspection for works the inspections forms submit by Main Contractor Engineer/Supervisor and maintain proper records.

· To check and monitor the Structural works according to the contract drawings, specifications, approved shop drawings and method of statements

Requirements:

· RTO registration with IES is mandatory

· Diploma in Civil/Structural discipline or NCSS.

· Have at least 3 years of experience in site supervision of works

· Min 2 years of experience in supervision of precast concrete element launching work for vehicular structures.

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

● Creating comprehensive safety policies and HSSE Plant in compliance with local laws and regulations

● Developing or checking risk assessments that identify potential hazards in the workplace. This involves inspecting equipment, workspaces, and work practices to ensure they meet safety standards.

● Organizing and providing health and safety training for workers and employees. This includes site safety orientation for workers in line with local regulation

● Investigating workplace accidents or incidents to identify their causes and prevent future occurrences. This also involves maintaining records of incidents and reporting them to relevant authorities as required by Singaporean law.

● Developing and implementing emergency procedures, such as fire drills and evacuation plans. Ensuring that all employees are aware of these procedures and that necessary emergency equipment is readily available and in good working order.

● Promoting workplace health programs that may include ergonomic assessments, wellness initiatives, and monitoring the work environment to prevent occupational diseases.

● Working with regulatory authorities, and external auditors regarding compliance issues and inspections. This may also involve coordinating with external health and safety consultants or corporate safety representatives.

● Keeping up to date with changes in health and safety legislation and standards in Singapore, ensuring that the organization remains compliant, and advising management on necessary updates to policies and practices.