• Supervise customer requirements and collaborate closely with their IT and maintenance support vendors.
• Take charge of technical issues reported by customers, ensuring they are tracked and resolved promptly, and escalate to the relevant channels when needed.
• Aid with the technical requirements within customers' environments by integrating new and established technologies.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience as a System/Network Administrator.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description & Requirements

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Description

• Monitor system and batch job processing; perform 1st level problem determination and resolution; and timely escalation of issues and critical alerts,
• Assist System / Application Support engineers for system and / or batch jobs recovery,
• Setup and maintain the monitoring maintenance policy for system undergoing maintenance, to stop and resume the monitoring and alerts,
• Work closely with System / Application Support engineers in improving the system and batch monitoring and alerts,
• Participate in the Daily Operations meeting and prepare Health Check report,
• Coordinate with the Change Manager on the communication to the client for the start and end of the change activities,
• Provides 24x7 rotating shift roster support on eight (8) or twelve (12) hours duties. To support/ assist in extended support and / or swap of duties when there is a need such as stand-in for colleague on medical leaves and/ or support to major production issue, etc. and
• Conformance to the established standard operation procedures.

Requirements

• Has an analytical mindset and able to understand business and functional concepts
• Proactive, self-driven and able to work under pressure with a high sense of urgency,
• Ability to work effectively both independently & within a team and
• Comfortable interacting with both internal and external stakeholders.
• Experience with working in a ticketing system,
• Experience with monitoring tools and writing scripts for automation and
• Possess SQL knowledge and capable of constructing basic SQL queries

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description

• Co-ordination and supervision of M&E works
• Liaise with M&E Consultants
• Ascertain and make provision for all M&E and building services in collaboration with the project staff
• Monitor progress, quality of workmanship and compliance with authority requirements.
• Highlight and advise the project staff on the interfacing of M&E services and the building works
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory / authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements
• Project Management and sites supervision works.
• Able to coordinate with contractors and consultants for engineering issues and drawing plans.
• Perform all duties following company policies, processes, systems and procedures.

Job Requirements:

• Bachelor Degree in Electrical/Electronics Engineering
• Minimum 8 years of engineering experience with recognised Degree in relevant field
• At least 8 years of supervision experience of Electrical work in the construction site for projects of similar scale, complexity and nature of work
• Candidate must have LTA/ high rise building projects background
• Able to commit 6 days work week

• Seek out new business opportunities and manage assigned customer portfolios effectively.
• Ensure high level of customer satisfaction by creating good rapport and trust with customers.

Requirements:

• Diploma above
• At least 3 years of experience in semiconductor equipment sales.
• Good knowledge in machine vision process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Experience in data analysis.
• Experience in managing data reconciliation/quality checks (gather requirements, implementation, monitoring and troubleshooting).
• Proficient in Oracle PL/SQL.
• Experience in working with enterprise databases using database technologies (MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica).
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Familiar with providing documentation support, e.g. in technical/functional specifications.
• Possess finance domain knowledge.
• Problem solving and logical thinking.

• Tableau

• CAT 1 cleared candidate is required for this role.

Job Description

• Co-ordination and supervision of M&E works
• Liaise with M&E Consultants
• Ascertain and make provision for all M&E and building services in collaboration with the project staff
• Monitor progress, quality of workmanship and compliance with authority requirements.
• Highlight and advise the project staff on the interfacing of M&E services and the building works
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory / authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements
• Project Management and sites supervision works.
• Able to coordinate with contractors and consultants for engineering issues and drawing plans.
• Perform all duties following company policies, processes, systems and procedures.

Job Requirements:

• Bachelor Degree in Electrical/Electronics Engineering
• Minimum 8 years of engineering experience with recognised Degree in relevant field
• At least 8 years of supervision experience of Electrical work in the construction site for projects of similar scale, complexity and nature of work
• Candidate must have LTA/ high rise building projects background
• Able to commit 6 days work week

Job Description

• Co-ordination and supervision of M&E works
• Liaise with M&E Consultants
• Ascertain and make provision for all M&E and building services in collaboration with the project staff
• Monitor progress, quality of workmanship and compliance with authority requirements.
• Highlight and advise the project staff on the interfacing of M&E services and the building works
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory / authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements
• Project Management and sites supervision works.
• Able to coordinate with contractors and consultants for engineering issues and drawing plans.
• Perform all duties following company policies, processes, systems and procedures.

Job Requirements:

• Bachelor Degree in Electrical/Electronics Engineering
• Minimum 8 years of engineering experience with recognised Degree in relevant field
• At least 8 years of supervision experience of Electrical work in the construction site for projects of similar scale, complexity and nature of work
• Candidate must have LTA/ high rise building projects background
• Able to commit 6 days work week

Chubb is seeking an experienced senior customer engagement and contact center engineer to join our growing global UC&C engineering team. The Sr. Customer Engagement Engineer is responsible for development, implementation and serviceability of Chubb’s contact center infrastructures and is the expert technical resource for contact center transformation projects.

The candidate embodies sound engineering principals and is highly collaborative, creative, problem solving, and technically curious. This position will drive strategic infrastructure initiatives and oversee engineering of transformation projects. This role will also assist in establishing operational support models, self-service tools, process automation, and proactive monitoring required for a scalable and highly available communication service.

This is a senior level technical role that requires executive presence and proven attention to detail, processes, and an engineering discipline of complex production enterprise environments. As a member of the broader Enterprise Infrastructure Services team, the candidate will have direct responsibility for diagnosing and resolving complex infrastructure issues and outages.

Ideal candidates will possess proficiency in the leading contact center technologies and delivery experience of complex hybrid infrastructures including telecommunications, public & private clouds, and on-premise contact centers.

Responsibilities:

• Architecture & engineering foundation: Understands the concept and execution of architecture and engineering in the development and deployment of Genesys, inContact, Cisco, Microsoft, and/or Avaya contact center solutions.
• End user service orientation and business acumen: Initiate and proactively engage projects in response to business requirements and strategic infrastructure projects. Leadership role in program initiatives and comfortable with strategy, finance, resourcing, and goal-oriented delivery.
• Program leader: Successfully lead large scale transformation programs that include complex integrations of many technology components from Cisco, Avaya, inContact, and Genesys. This includes the deployment of new voice, video, SMS, business chat messengers, and supportive technologies.
• Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
• Solution engineering all customer engagement & contact center infrastructure transformation services for voice & video solutions, designing global routing plans, software lifecycles, and overseeing operational departments processes and inventory.
• Contribute significantly to product design, documents, solution, development, DevOps, test plans and test execution
• Ability to comprehend and implement best practices for contact centers, analyze routine production problems and direct and implement corrective changes to reduce failures and improve redundancy and recovery.
• Develop operational process automation using efficient technologies & procedures for Move, Adds, and Changes telephony service.

Requirements:

• At least 8 eight years of relevant experience with Contact Center, ACD, IVR, WFM, and recording services including architecture design, configuration, implementation projects, and complex system integrations. Experience transforming distributed contact center systems into global technology standard
• Must be a self-starter with the ability to work independently and in a collaborative team environment. Proven track record in relationship-building and driving change in a matrixed work environment.
• Strong platform experience with leading collaboration technologies and certifications are a plus. Experience with the following: NICE inContact / Genesys PureCloud / Engage Cloud / Cisco Contact Center Enterprise / Avaya Contact Center
• Experience with global telecommunications providers, SIP trunking, and global routing and regulations.
• Understanding of cloud technologies such as Azure or AWS and knowledge of security best practices and regulations.
• Ability to manage multiple projects in a dynamic environment and experience with project delivery successes that include softphone, mobile workforce, and unified communications deployments.
• Understanding of the Agile development methodology, SDLC, and DevOps experience a plus for improved automation and operations
• Knowledge and experience with networking infrastructure (QoS, Routing, Packet Captures, DHCP, DNS, Active Directory etc.)
• Understanding of security infrastructure within the context of collaboration services (firewalls, VPN, key management, encryption, certificates, etc.)
• Strong ability to identify, understand and communicate business needs and application architectures for technical projects.
• Excellent communication and collaboration skills; ability to effectively communicate across all levels is required.
• Excellent written/verbal skills; ability to effectively communicate is required.
• Experience in understanding and communicating technical concepts to a non-technical audience.
• Bachelor’s degree or equivalent work experience recommended.

Working with the development team, you will be responsible for the design, development, documentation, testing, and delivery of the software solution for an Automatic Fare Collection (AFC) system or a high volume and performance-intensive back office of an AFC system.

The activities required to be performed shall include the following:

• Requirements gathering;
• Design, development, and maintenance of the software;
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Documents, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual, and other documents as required in the standard adopted by the Authority;
• Assist the Authority with day-to-day application support issues; and
• Liaise with users on the requirements, design, and testing issues.

Qualifications & Requirements:

• Recognized degree in Electrical / Electronic Engineering / Computer Science or a relevant discipline;
• Been through at least one full Software Development Lifecycle;
• Experience in writing Requirements Specifications, Use Cases, Design Documentation, object-oriented software design and UML modeling;
• Good knowledge and experience in C++ on Windows and Linux platforms;
• Experience in multi-threading, socket programming and serial communication;
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices
• At least 5 years' relevant experience in object-oriented software development;
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.
• Added advantage if candidate is familiar with one or more of the following technologies:

1. HTML / CSS / JavaScript / JSON
2. Three-tier software architecture
3. Microservices Architecture Framework
4. Database schema design and interfacing with ODBC, SQL query and MySQL
5. Virtualization Technologies (such as hypervisors)
6. MQ/MQTT
7. Secure Communications (e.g. FTPS, HTTPS, etc.)
8. Angular
   

Position: Production Engineer

Monday – Friday (8.30am – 5.30pm)

Location: Pioneer

Salary: $3,300 to $4,500

Requirement:

• At least 2 years relevant experience in plant operation or manufacturing
• Process Degree in Mechanical / Electrical / Process Engineering or equivalent

Responsibilities:

Plant Operations

• Identify root cause and troubleshoot production and equipment issues, implementing corrective actions and process improvements.
• Provide technical support to ensure production line efficiency and reliability.
• Track and analyse machine and process parameters to provide feedback for problem resolution and to improve efficiency.
• Conduct feasibility studies, equipment criticality and risk assessments for production equipment and systems.

Plant Maintenance

• Maintain various technical documents/drawings such as equipment specifications, machine records, vendors list, spare parts list etc
• Interface with equipment vendors to understand maintenance requirements, spare parts availability and service contracts if any.
• Coordinate maintenance activities between different teams.
• Manage and upkeep plant critical spares

People

• Collaborate with production and tooling team to achieve targets, product quality, operational and productivity improvements.
• Ensure the use of safe work practices and behaviors.
• Encourage a culture of continuous improvement.
• Provide guidance and training to production team.

Other responsibilities

• Ensure compliance to QEHS requirements.
• Perform other duties as assigned by supervisor.

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Engineer

Location: Gul Crescent

Working Hours: 8.15am - 5.30pm
Working Days: 5 Days [Monday - Friday]
Salary: $3000 - $4000 + $1020 (transport allowance)+ $70 (phone allowance)

The role is to market a full range of Professional & Industrial Cleaning equipment, and accessories & tools, to corporate customers, with an emphasis in oil and gas sectors.

Responsibilities:

• Serve existing assigned accounts and prospect potential new customers
• Learn & familiarise our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
• Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels

Requirement

• Polytechnic Diploma or equivalent; preferably in a business associated or engineering related field
• Experienced in corporate/industrial sales, especially in the oil and gas setting
• Preferably hold a Class 3 driving license and own a car

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Prepare documentations and coordination with government sectors.

Requirements:

• Degree in Civil Engineering
• At least 5 years of experience in LTA project

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in engineering discipline
• At least 1 year of field servicing experience in semiconductor industry
• PC hardware, OS and networking knowledge

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Handle the Precast Concrete Production in the factory.
• Understand the design drawings and production drawings and conduct quality check.
• Liaise with all the relevant parties for production and inspection of the factory.
• Manage the Suppliers and Contractors to rectify if there are any defects prior to delivery to site.

Requirements:

• Diploma in Civil Engineering or equivalent
• At least 4 years of PPVC and/or PBU Production control experience.
• Proficient with ICTs, Digital Progress control/monitor.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• IT END USER SUPPORT,
• Troubleshooting the PC's, LAPTOPS, PRINTERS,
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Level 2 IT Support Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Work Location : Central location under any government Agency

Working hours : Mon - Fri 9 - 6 pm

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Develop test programs for Digital, PMIC, RF & Mixed Signal products on automated test equipment.
• Liaise closely with the design engineers on the first silicon debug, device characterization, test program bring up and production release activities.
• Troubleshoot digital vectors (JTAG/SCAN/ATPG / Functional / Mbist) and Device characterization across PVT (Process, Voltage and Temperature).

Requirements:

• Diploma in Electronics/Electrical/Communication Engineering or equivalent.
• At least 3 years of developing SOC programs from NPI to volume ramp stage experience with Advantest V93k or Teradyne Uflex/Iflex.
• Proficient in Java, C/C++, Visual Basic, Perl, Python

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996