Responsibilities

· Foster and build good customer relationships for revenue growth and customer retention.

· Understand and identify customers’ product needs.

· Aware of market trends and industry information to pitch and serve customers better.

· Achieve high customer satisfaction and attend customer meetings with timely commitment.

· Develop long-term customer satisfaction in managing and meeting their requirements.

· Local and overseas travels during course of work required.

Requirements

· Diploma /Higher qualification with 5 years of relevant sales experience.

· Knowledge in plastics, rubber and metal substrate components are preferred.

· Energetic, self-driven, independent, resourceful, and possess strong client relationship and leadership skills.

· Able to build and maintain good customer relationships management at all levels.

· Responsive, has strong commitment and is result-oriented.

· Good communication skills.

· Has integrity and able to take pressure.

· Able to start work immediately or short notice.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan’s largest financial group Cathay Financial Holdings. The Bank’s Singapore Branch is currently looking for a Head of Cross Border Banking to join the Corporate banking team.

Responsibilities

• Manage and grow a portfolio of Taiwanese and Foreign Corporate client who having registered address in Singapore
• Consult on building strategy of Local Corporate Business
• Develop and execute agreed strategy of Local Corporate of area in charge
• Expand the business with new eligible Local Corporate names who are fit within agreed strategy and area in charge
• Maintain, enhance relationship with existing customer to maximize banks return/ profitability
• Execute and act as primary point of control and monitoring for credit/ post-loan management
• Implement others duty being assigned.

Requirements

• Minimum bachelor’s degree in Business Administration/Accountancy or any business relevant discipline
• Minimum 3-5 years’ relevant experience within Corporate Banking space.
• In depth knowledge of Cross-border business, product /segment management, project and portfolio management financial / accounting / credit analysis
• Sound knowledge of the bank’s products and services
• Occasional business travel may be required
• Excellent interpersonal and communication skills
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties and cross border clients

Yong-en provides integrated community care and social services, using a holistic approach to provide person-centred care to different groups of people in need and to their caregivers.

We provide effective and professional care services for underprivileged individuals, families and the elderly. We harness the power of meaningful public and private partnerships, and dedicated volunteers, to serve our beneficiaries’ interests as priority, and collectively to empower our community.

The incumbent partners the Executive Director, in execution of various HR activities in the employee life cycle and administrative matters for the Centre.

Job Responsibilities

• Manage manpower planning and all aspects of the employee life cycle for all positions
• Prepare annual manpower budgets, monthly payroll processing, yearly income tax reporting, and benefits administration
• Manage the performance management framework and processes
• Administer learning and development initiatives based on the Centre's and employee capability needs
• Develop and implement career development policies, frameworks, and programmes
• Plan, communicate and execute employee engagement activities
• Manage employee exit processes, including conducting exit interviews and administering exit clearance procedures
• Manage facility management, procurement, corporate insurance administration and workplace safety & health and take on the role of Environmental Control Coordinator
• Involved in corporate secretarial work on annual submissions to ROS and Charity Portal
• Coordinate logistics and arrangements for management committee and sub-committee meetings and AGM
• Handle any other HR or office administrative matters as required

Job Requirements

• Minimum degree in Human Resources, IHRP CP certified, with at least eight (8) years of working experience in a similar capacity
• Good knowledge of Singapore employment legislation and HR best practices
• Strong organising and problem solving skills, able to multi-task and detail oriented
• Service oriented, team player and adaptable
• Strong communication and interpersonal skills
• Able to build trust and develop positive working relationships with staff
• Hands-on experience with payroll software and strong Microsoft Office skills, especially Excel
• Interest in working in the Social Service sector

Only candidates who meet the requisites and are shortlisted will be notified.

Job Responsibilities

• Assist the Relationship Manager to manage and strengthen customer relationships, cross-sell products and services as well as portfolio risk management
• Facilitate and support Relationship Manager in completing the transactions especially in documentation of agreement and liaising between our legal and customer over the agreement terms
• Review and analyse customers’ financial performance for credit applications
• Closely monitor and keep track of latest development of existing accounts
• Ensure full compliance of rules & regulation set internally & externally

Job Requirements

• Degree in Accountancy, Business Administration, Finance or Economics
• 3 to 5 years of related work experience in Banking industry
• Strong analytical, presentation and negotiation skills with strong command of English
• Excellent communication and interpersonal skills

Responsibilities

• Develop and review strategic plans, proposals and policies to enhance and future-proof the Silver Generation Division (SGD)’s capabilities to support our seniors in the community
• Engaging stakeholders and partners from Ministries, Agencies, Corporate, Social Service Agencies and Grassroots to explore opportunities for collaboration and co-develop initiatives to benefit our seniors
• Develop and oversee the division’s annual work plans and Key Performance Indicators (KPIs)
• Plan for resources such as budget and manpower to support the capability building, projects and operations
• Perform data analytics on outreach data and generate insights to guide operational planning and development of new engagement strategies.
• Prepare proposals/presentations and communicate to senior management and stakeholders
• Support the development of communication plans in alignment to the strategic directions
• Coordinate and monitor the operationalisation of workplan items, and reporting of SGD’s KPIs and submissions from sub-units
• Drive innovative efforts and continuous improvements for the division

Requirements

• Degree in any discipline
• Prior experience on ops-policy planning and data analysis is preferred
• Possess project management, planning, coordination and facilitation skills
• Good in writing, presentations, data and numbers
• Curious, agile and willing to push the boundaries
• Able to work with ambiguity and multiple perspectives
• Possess good critical thinking and decision making skills
• Able to work in a fast-paced, dynamic work environment
• Willing to learn and do new things

Accounting & Compliance Assistant Manager

Key Characteristics

1. Honest and teachable

2. Possesses a spirit of excellence

3. Well organised and meticulous

4. Problem solves creatively, proactively and wisely

5. Communicates effectively in both Mandarin and English (written and spoken)

6. Collaborates well with others

7. Works effectively under pressure and multi-task with team members

8. Has relevant accounting and compliance qualifications

9. Has at least 4 years of experience in accounting and/or compliance

Responsibilities

1. Finance & accounting

- Handle the Company, Fund and External Asset Management accounting and financial reporting

- Coordinate and review accounts prepared by fund accountants

- Review of quarterly NAV packages and Partner’s Capital Account Statements

- Coordinate annual audits and reporting

2. Cash management

- Prepare monthly payments and payment vouchers

- Update bank reconciliation and cashflow

- Open and maintain bank accounts, custodian accounts and brokerage accounts

3. Corporate secretarial and tax

- Coordinate corporate secretarial work

- Coordinate quarterly GST and annual tax prepared by tax agents

4. Compliance

- Assist with Monetary Authority of Singapore compliance reporting and IRAS annual CRS & FATCA reporting for Funds

- Assist in managing compliance & risk management functions such as administering KYC verifications (screening, reviewing, and maintaining records) on incoming and ongoing of investors, clients, vendors, and representatives, and coordinating Business Continuity Management processes

5. Professional Development

- Proactively find ways to develop further your professional skills in accounting and compliance

- Cross-train in other teams when a suitable opportunity arises

Key stakeholders

Our team

Shareholders

Investors

About Shenning Investments

We are a Licensed Fund Management Company in Singapore regulated by the Monetary Authority of Singapore. As a fund manager, we specialise in providing investment solutions to family offices, institutions and sophisticated investors worldwide. We manage private equity funds, investments in multiple asset classes, and offer proprietary access to investment opportunities on our VCC platform.

Our Values

圣宁 (Shen Ning) means covenant peace in Mandarin

This is our goal and guide in the way we build relationships and wealth

Real wealth is having a peace of mind

Integrity

As stewards of your trust, we invest with the highest ethical standards

Excellence

We aspire to be exceptional in all we say and do

Humility

We are honest and aspire to be free from arrogance

Stewardship

We believe wealth should grow and endure for the betterment of future generations

Peace of mind

Real wealth is having a peace of mind. We judiciously invest in sectors we understand, proactively increasing value and mitigating downside risks

If you would like to learn more about this opportunity to join our team, please contact Stephanie at [email protected]

Senior Manager, Compliance (Singapore)

We are looking for a motivated and highly experienced Singapore Compliance Officer and Financial Crime professional who will will help promote a sound Compliance culture across both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) through ensuring that there is an effective Compliance program that enables employees to take informed, risk-based decisions as they execute their business plans. This is a high impact and hands on role with responsibilities involving Convera’s Financial Crimes Compliance and Markets Compliance teams where the candidate will strategically implement the Compliance program and identify and manage risks in partnership with the Convera leadership team.

Flexible working - work from home available. Our Singapore office is located on Robinson Road.

In this role you will:

• Execute all responsibilities as the Compliance Officer with responsibilities for both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) in fast growing fintech global payments business.
• Participate with senior management to establish strategic plans and objectives.
• Effectively cascade functional strategy and contribute to development of organizational policies.
• Be accountable for actions that impact function or department budgets.
• Work on complex issues where problems are not clearly defined and where fundamental principles do not fully apply. Translates business segment strategy into functional compliance plans and guides compliance execution.
• Participate in corporate development of methods, techniques and evaluation criteria for Compliance projects, programs, and people.
• Be responsible for your decisions which will have a critical long term (typically up to five years) impact on the overall success of one or more functions.
• Interact with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization. Reconcile multiple stakeholder views to drive business results.
• Act as escalation and final decision point for Financial Crime and Sanctions matters.
• Be responsible (directly or through delegation) for SAR decisions, be the primary point of contact for all Singapore regulators.
• Ensure all regulatory reporting related to AML/Financial Crime is completed in an accurate and timely manner
• Ensure AML risks are appropriately documented and reported to senior leadership.
• Provide advice and guidance on policies, new product and expansion initiatives.
• Execute oversight on all outsourced Financial Crime Compliance activities.
• Direct and oversee the monitoring and testing key AML controls.
• Track and direct implement regulatory change.
• Manage and support internal / external audits and regulatory inspections.
• Complete special projects or any other duties that may be assigned.

Preferred Qualifications, Skills and Experience:

• Advanced knowledge of the Singapore Financial Crime and Markets Compliance regulatory environment and experience dealing with Monetary Authority of Singapore
• ESSENTIAL - Knowledge and experience with payment products domestic and internationally
• Extensive (approx. 7 years +) relative work experience with related bachelor’s degree (preferably a Law degree)
• Experience in a role related to AML/Financial Crime
• Demonstrated ability to advise senior business leadership and Board members on Financial Crime matters

Additional Info:

Physical Requirements: This is a full-time role based in Singapore with consideration given to flexible / home working.

Workhours: This position requires the incumbent to be available during core business hours. The candidate will be part of a global team and work with members located in different time-zones.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary to be discussed with Talent Acquisition team at Convera during screening call.
• Opportunity to earn an annual bonus (based on role level).
• Great career growth and development opportunities in a global organization.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

OVERALL POINTS

• Objective: this professional translates market needs into strategic technical actions in the company, therefore achieving short- and long-term goals in the organization, with the main focus on Enlarging the Niobium Market.
• Reference Professionals: Professional who is a Key Professional in the Region or an Expert in his/her Technical Field, either by developing technical projects of high complexity or with technical support to the customer, fully capable of understand and promote the solution of a give challenge.
• Team Work: Although in the technical Market development department, this professional acts in coordination with the segment leaders, with the subsidiary managers and the technical experts of correlated fields

DETAILS

• Activities: this professional is responsible to work in the team to implement the activities of Market expansion and growth within existing or new customers, guaranteeing that those actions are implemented in the correct deadline, scope / quality and cost, understanding obstacles and suggesting opportunities to overcome them. Reporting of activities in project or knowledgement systems are also key part of all activities performed.
• Knowledge: Deep understanding on the customers and main players in the specific region (regional professionals) or technological segment (global professionals), in order to understand the business logic and what are the main triggers that have to be addressed to implement or expand the Niobium solution.
• Technical Communication: participate in meetings, conferences or technical presentations to customers or other players in the value chain, fulfilling widespread needs of information on niobium.

To oversees and ensure smooth operation of the Outlet and raise the KPI;

Manage and lead the store and associated Team. To lead Team Leaders and Store Team Members to provide optimum customer service, ensure store-wide adherence to the company operational procedures, and achieve sales growth and profitability;

Responsible for the timely, accurate, and legible submission of all reports;

Staff recruitment and management;

Providing overall leadership for the company, overseeing the general operation of the store;

Performs other duties (within skill and training) as assigned by the Operations Manager.

About the department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do

Do you like solving complex problems? Are you great at helping a team grow to surpass their potential together? Do you enjoy interacting with people at all levels and roles?

As a Technical Support Manager at Cloudflare you will:

Provide World-Class Support to our Millions of Customers - You will help the team triage and answer high priority tickets from both top partners and free customers, understand our customers needs and problems, in depth, in order to provide insights on them to the company and solve them, and are confident in addressing customer escalations with team members.

Manage Technical Support Engineers - You will coach the team to excel at their jobs, manage individual and team projects to on-time completion, have regular one-on-ones with everyone on your technical support engineering team, encourage professional development, help with training and QA, manage the support hiring process, and keep team morale high.

Help Manage and Improve Tools and Processes - You will manage and continuously improve our processes for helping customers, managing the team, and working with the rest of the company. They will also help to manage all of our support tools and software.

Work Cross-Functionally With Other Teams - You will work with other teams to guide projects that help the support team, customers and the company. You will act as the Voice of the Customer to communicate clearly the requests and problems our customers are reporting to the rest of the company through to resolution.

Examples of desirable skills, knowledge and experience

• Minimum of 3 years of team lead or management experience, with teams of 4 or more people
• Experience managing Support Engineers' performance and development
• Strong experience at hiring, coaching, and training Support Engineers
• Experience managing a team to meet and exceed their individual, team, and company goals
• Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
• Fundamental understanding how the Internet works (OSI Model)
• Knowledge of DNS, SSL/TLS, HTTP, and network related concepts
• Familiarity with command line and command line tools including curl, dig, traceroute
• Experience providing global support that follows the sun 24x7x365
• You have strong communication skills, both verbal and written
• Past experience or interest in working at a fast-paced and high-growth company
• Ability and willingness to work occasional weekends, holidays, and after hours

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Discretionary Strategies Portfolio Manager to join our team in Singapore. This person will be responsible for managing a portfolio of financial assets on behalf of the firm, ExodusPoint Capital.

Responsibilities:

• Develop rigorous and disciplined investment processes including idea generation, trade structure, portfolio construction and risk management, among other

Qualifications:

• Excellent investment track record with defined risk framework and parameters
• Experience with investment strategies focused on alpha generation and attractive risk-adjusted return profile throughout the investment cycles
• Min. 2 years of experience of managing institutional size capital in a hedge fund or proprietary context
• Min. 2 years of experience with responsibilities for creating, implementing and risk managing discretionary investment strategies in liquid public securities and derivatives
• Strong analytical and quantitative skills with attentions to details

JOB SCOPE

Summary of Job Responsibilities

Job Responsibilities

• Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
• Conducts daily briefings and attend meetings
• Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts.
• Check VIP rooms prior to check in and in-house.
• Ensure that the requirements of VIP arrivals and in-house guests are managed well.
• Ensures turndown services are done in accordance to Marina Bay Sands standard.
• Handles all complaints and guest surveys pertaining to housekeeping service.
• Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other departments.
• Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
• Ensure that the turnaround of the “House Status” is timely
• Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
• Ensure a clean, safe and pleasing environment for all Guests and Team Members.
• Help manage operating costs, especially labour, productivity and operating supply consumption.
• Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures.
• Supervise, train, schedule, mentor, develop and evaluate Team Members.
• Ensure all tasks are performed on time and according to safety standards.
• Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies.
• Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand.
• Recommend the timely replacement of guest room and suite supplies and equipment.
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs.
• Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department.
• Help manage periodic cleaning programs.
• Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback.
• Ensures that team members are always fairly treated without favour or unfair expectations.
• Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected.
• Ensures high standard of personal presentation and grooming, acting as positive role model.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values.

Core Leadership Competencies

• Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure.
• Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information.
• Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met.
• Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others.
• People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour.
• Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation.
• Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area.
• Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negatively.

JOB REQUIREMENTS

Education & Certification

• Minimum College Diploma or University Degree in Hotel Management.

Experience

• At least 3 years in a supervisory role in a five star hotel housekeeping or related environment.
• Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
• Knowledge in multi-cultural service protocols and standard.
• Experience in hotel pre-opening/renovation at supervisory/managerial levels.

Competencies

• Fluent in English
• Strong leadership competencies.
• Good time management, organizational, communication and motivational skills.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ability to drive consistent excellence in repetitive process driven task.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

We are seeking a driven and ambitious Manager to join this exciting and fast-growing area of our business. You will play a key role in driving growth by developing new and enhancing existing client relationships, leading highly skilled project teams and delivering a first-class customer experience through high profile engagements. In return for helping us to build a better working world, you can expect excellent career opportunities within a dynamic and collaborative environment.

Your key responsibilities

• Manage assurance engagements by defining the audit strategy in consultation with the senior manager/partner and execute it in compliance with EY's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed
• Cultivate and manage business development opportunities. Generate new audit business opportunities by understanding EY and its service lines and actively assess/present ways to apply knowledge and services.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training
• Maintain cooperative relationships with other assurance teams
• Develop and maintain long-term productive client relationships and networks.

Skills and attributes for success

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills
• Good project management skills
• Integrity within a professional environment

To qualify for the role you must have

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained CPA Singapore qualification
• At least 6 years of related work experience

Ideally, you’ll also have

• Prior working experience in global professional services organization or mid-tier firms will be highly advantageous

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

DESCRIPTION OF POSITION

This is an outstanding opportunity for an accomplished General Manager to join the world’s largest upscale steakhouse chain. At Morton’s The Steakhouse, we believe everyone should be enthused about what they do for a living, and the place where they do it; thusproviding an excellent opportunity for career development as well as the chance to let ones’ personality shine. The management style of the General Manager must be in alignment with Morton’s business culture, image, reputation and goals. Professional values, approach and philosophy must be consistent and in harmony with the mission, vision and values of the group. The leadership style must be inspirational, mentoring and have a motivational approach. The General Manager will be responsible for the day to day operations of Morton’s The Steakhouse, Singapore, and will be the one-point contact with the Director of Operations – Asia, on issues not only in relation to customers, both internal and external, but also in regards to all support functions; supply chain, reports, manpower planning, competitor analysis, and public relations.

More specifically, responsibilities will include, but are not limited to:

· Provide overall leadership and guidance, in addition to managing relationships with food & beverage suppliers, equipment suppliers, and above all, leading by example with outstanding customer service skills.

· Hire, train and inspire a highly motivated food and beverage staff to be consistently extraordinary

· Work powerfully with Sales and Marketing team to excite and engage the local and international markets to achieve sales and performance targets

· Demonstrate fluent, advanced strategic, and practical financial knowledge/skills inclusive of quality, planning, operational, financial and creative/competitive innovation

· Creative ability and thorough industry knowledge/awareness translatable to effective competitive planning, exemplary service delivery, and creating brand awareness in the marketplace

· Engage in capital planning and be proactive in managing expenses.

· Remain focused and productive under pressure and demonstrate excellent multi-tasking and time management skills

· Demonstrate a commitment to ever expanding world-class service standards

· Effectively manage and consistently grow revenue and profitability

· Extensive international hospitality knowledge and experience

· Experience in multi-cultural staff management/employee relations

· Extensive theoretical and practical knowledge of high-grade steaks, F&B general knowledge, and strong knowledge of wine – both old world and new.

· Experience with relevant POS and support software applications

· Think and act innovatively to keep Morton’s service quality at the forefront of the restaurant industry with extraordinary customer and employee experiences

PROFESSIONAL QUALIFICTIONS

The desired candidate will have a Bachelor’s degree in Business Management or Hospitality Management or significant experience with high-end Western dining food and beverage operations. The individual should have a proven track record of success as General Manager or comparable position with a highly visible, prestigious organization. Confidence in one's ability and capability of presenting one's self in a polished and professional manner are principle characteristics. The ideal candidate will have the ability to remain calm under pressure as well as the ability to consistently execute at a very high level in a high-volume, cutting-edge operation. S/he must be a creative and energetic, “hands-on” individual who is personally driven to create phenomenal food and beverage experiences and a service oriented environment, culminating in quantifiable financial results. S/he should be highly numerate and analytical, with the ability to track, measure and evaluate the success of all food and beverage programs. Strong accounting/financial knowledge is required.

The individual must have the ability to train associates in alcohol intervention, food handling sanitation, company standards and service. A working knowledge of liquor/wine product presentation and inventory methods, as well as excellent time management skills is a must. The desired candidate will be extremely customer-service oriented and will always be seeking to exceed customers’ expectations, both internal and external. The individual will also have an understanding and appreciation for the passion and flair surrounding a highly innovative and creative organization. S/he will have the ability to manage private events and will feel comfortable in a fast-paced organization. The candidate must possess excellent oral (in both group and one-on-one settings) and written communication skills, as well as have solid computer skills. This individual will also have exceptional follow-through and the ability to deal, consistently, effectively and in a timely manner with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.

At least 5 to 8 years’ experience of working in leading restaurants across the world with significant experience in Asia Pacific region.

PERSONAL QUALIFICATIONS

The candidate must exemplify the highest standards of honesty, integrity, and discretion, and must also have the ability to operate in a fast-paced environment, while maintaining open lines of communication. The individual should possess energy and drive and be successful at motivating others to reach their full potential. S/he will need to be a consummate team player with excellent interpersonal and communication skills up and down the organizational chart. The candidate must be a leader, able to inspire co-operation and commitment and must possess the flexibility to adapt her/his management style appropriately. S/he will act as a coach to his/her staff, provide constructive feedback and accurately evaluate team members’ specific strengths and weaknesses. The candidate will be a good listener, a good negotiator, and must always be looking to find win/win solutions. The individual will be achievement oriented, know how to make things happen, and be a promoter of new ideas and initiatives. In addition, s/he will hold her/himself and staff accountable, will quickly identify critical issues, will anticipate the long-term impact of problems and will handle stressful and tense situations with maturity and confidence. S/he will have a positive impact on the operations and the organization as a whole, will respond to problems with systematic analysis and will always be seeking ways of improvement.

About the role as Business Development Manager- If you're someone passionate about event planning and thrives in a collaborative work setting, we're eager to hear from you and discover more about your background. At IMAPAC, you'll delve into engaging projects and have the chance to interact with influential figures in the life sciences sector. Join our vibrant team and contribute to impactful initiatives spanning across Asia Pacific, Europe, and the UK!

This is a great opportunity for someone to join the team and learn the ropes of B2B marketing sales, as well as being the main point of contact for our clients. You’ll be at the forefront of ensuring we reach greater heights

Key Responsibilities?

· Meet Sponsorship sales targets for individual events

· Generate leads and cold calling prospective customers

· Develop opportunities in target markets with support of marketing

· Nurturing and developing relationships with key customer accounts

· Attending face-to-face or virtual meetings with clients

· Providing specialist advice on the products and/or services you’re selling

· Attending events and networking, taking stands at exhibitions and conferences,

· Responding to incoming leads

· Develop a continuous pipeline of leads to generate new business opportunities

· Maintain and produce sales reports for periodic meetings

· Travel for on-site management (if required)

· Being an integral part of the project team creating the most impactful business festival of the year

· Being a passionate advocate for the event and brand

Requirements

· No fears of getting rejected by our clients

· Excellent communication skills and leadership qualities

· Planning ahead

· Follow up with clients

· Passionate and willing to learn about B2B sales

· An excellent communicator

· Positive attitude and confident personality

Why Choose Us?

· Positive work culture focused on diversity and innovation.

· Opportunity to make a profound impact on the biopharmaceutical industry.

· Shape meaningful networking opportunities within the biopharma space.

· Competitive remuneration and travel opportunities.

If you're ready to take on a challenging and rewarding role as a Business Development Manager and contribute to the success of our industry-leading conferences, we invite you to join us at IMAPAC. Submit your application today and be part of our journey to drive innovation and positive change in the biopharmaceutical sector.

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• At least 8 - 10 years’ relevant experience
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Able to read, write and communicate fluently in English and Japanese are strongly preferred as this role is required to deal with Japanese clients.
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.

Reporting To

• Team Head

Quantitative Risk Advisory Professional

An exciting opportunity has arisen in the Deloitte SG Regulatory and Financial Risk advisory team, as a quantitative manager. As a contributing member of the RFR advisory team within the financial services industry assurance practice, you will be providing business advisory services to a portfolio of diversified financial service clients across a range of topics, including Climate Risk modelling, cross-asset Derivatives Valuation, Capital Methodology and AI Model Validation services.

Responsibilities:

Your scope of work will include assisting clients with the following:

• Quantitative modelling for complex and evolving areas such as Climate Risk Stress Testing and AI Model Validation
• Quantitative analysis for Markets & Treasury products/models as well as Capital Methodology (e.g. FRTB, SACCR)
• Providing quantitative advice on regulatory compliance matters such as operationalization of new regulatory obligations (e.g. LIBOR Transition, SIMM Initial Margin)
• Providing IFRS 13 & IFRS 9 complex instrument valuation support to audit engagement teams
• Participating in industry consultations and thought-leadership on regulatory matters
• Developing technical solutions and/or value adding propositions and taking these to market
• Overseeing in-house quantitative advisory, training and knowledge management
• Assisting with day-to-day management of the RFR Advisory team and training/developing of a number of junior staff members

Pre-requisites:

• A minimum of 5 years prior experience in a prior Banking or Consulting quantitative role (e.g. FO Quant, Model Validation or Capital Methodology quant)
• Strong academic background, with a minimum of a masters in a quantitative discipline (Mathematics, Physics, Financial Engineering) with a solid grounding in stochastic calculus
• Cross-asset derivatives pricing knowledge including awareness of Regulatory capital and XVA methodologies is a plus. Alternatively strong domain knowledge in Credit and/or Climate Risk.
• Proficient in either Python, C++ or C# with financial library development experience. Additional coding experience in R and VBA also advantageous.
• Solid analytical, writing and communication skills and ability to work independently.
• Team player and demonstrated ability to manage multiple demands and priorities.
• High personal standard of ethics, integrity and commitment to fulfilling the objectives of the position.

We regret that only shortlisted applicants will be notified.

Reporting to the Manager the role is a key consultant role that works closely with leadership and business partner as subject matter expert and resource for business analysis, process improvement, compliance adherence, legislation requirements, legal risks and escalated high profile cases.

Key Responsibilities:

Analyzing data:

• Proactively analyze servicing processes to identify areas for process improvements and implement best practices.
• Responsible for the review/ design of policy servicing transaction forms to address business needs

Communicating with stakeholders:

• Serve as the primary point of expertise for all policy servicing matters
• Be the liaison point between business and the technical teams in making sure requirements are clearly understood and translated to functional requirements by leveraging on the resources and skill set within and across work-streams
• Collaborate with cross-functional teams, including IT , compliance, and customer service, to optimize policy servicing processes.
• Co-ordinate , plan and manage project timelines
• Communication to business users on new implementation

Developing documentation :

• Ability to translate business requirements into technical specifications
• Creating user stories, requirement specifications and other technical documents
• Review and sign off business requirements for system enhancements/projects

Supporting and participate in product development/enhancement :

• Perform user acceptance testing on system enhancements or production fixes and ensure proper follow through of issues till closure.
• Provide in-depth analysis and solutions for servicing change requests, escalated issues and new initiatives to ensure efficient and accurate execution.
• Support the implementation of new systems, tools, or processes by providing expertise and feedback during the planning and execution phases

Other responsibilities may include :

• Perform other duties and tasks as assigned by management from time to time

Required Qualifications:

• Minimum 5 years of working experience
• Minimum 3 years of relevant experience in life insurance operations
• Minimum 2 years of relevant experience in handling projects and support for User Acceptance Test

Preferred Qualifications:

• Diploma/Degree from any recognized institution/university
• Related insurance qualifications would be an advantage

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Location: Singapore

Market taking care of: Singapore

Get to Know our Team:

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

· Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region

· Maintain regular and meaningful engagement with Agoda’s key supply partners

· Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners

· Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business

· Train and inform clients of both new and existing technologies, tools, and models

· Prepare materials to aid in growing our business during partner meetings

· Respond to partners requests in a timely and effective manner

· Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness

· Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones

· Deliver on country KPIs, growth targets and country strategic initiatives

· Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

· Bachelor’s degree

· Minimum 3 – 5 years of experience in business development and/or account management

· Strong interpersonal skills & ability to influence both external / internal stakeholders

· Experience in internet/e-commerce preferred

· Strong analytical and problem-solving skills

· Team player with a professional “get it done” attitude and work ethic

· Proven success in acquiring, building & maintaining long term customer relationships

· Adapts well to change and able to work in a fast-paced environment.

· Ability to create new, innovative ideas

· Strong Proficiency in English

It’s Great if you have:

· MBA or Master’s degree

· Experience in Travel industry

Responsibilities

• Oversee and manage the day-to-day operations of the AIC Link counter and Referral Team, ensuring that all processes are executed efficiently and meet service quality standards.
• Establish Standard Operating Procedures (SOPs) for AIC Link and referral work processes.
• Ensure a high level of client satisfaction by managing the teams’ response to client inquiries, addressing escalated or challenging cases, and resolving public relations matters.
• Oversee service recovery efforts and thoroughly investigate, report, and respond to complaints.
• Work closely with other departments and stakeholders (including hospital, service providers and community care partners) to align operations with overall company strategy and objectives.
• Participate in outreach activities, roadshows, or publicity events as appropriate to educate stakeholders (including clients, families and caregivers) about the role of AIC, services, available schemes and grants.
• Track Key Performance Indicators (KPIs) to assess team performance and implement strategies to meet and exceed targets.
• Prepare and present regular reports on team performance, operational issues, and improvement initiatives to senior management.
• Responsible for managing the team, including training and competency development, performance management, team development, staff welfare, disciplinary actions and regular engagement with staff.
• Manager stations at hospital: Ensure the operations adhere to hospital standards e.g. infection control, JCI accreditation, Basic Cardiac Life Support (BCLS), fire drill, vaccinations, security protocol, Personal Data Protection Act (PDPA).

Requirements

• Professional qualification in Nursing or Allied Health disciplines relevant to the role.
• Minimum of 10 years of experience in healthcare and operations management, with at least 3 years in a managerial capacity.
• Knowledge of geriatrics, client assessment, community services and financial schemes and grants will be in advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent problem-solving abilities and attention to detail.
• Strong interpersonal, communication and organizational skills
• Candidate with fewer years of experience may be considered for the Manager position.

About the company

Our client is a well established healthcare company and they are now looking for an Internal Audit Senior Manager to join them.

About the job

Reporting to the Internal Audit Director, you will contribute to enhancing and protecting the organization’s value by providing risk-based assurance, advice, and insights. As an individual contributor, your role will focus on becoming a subject matter expert in Internal Audit, collaborating with management and business units to improve internal controls and support corporate governance and work with business and risk owners to manage risks and propose practical internal controls. Key responsibilities include assisting with the annual audit plan, conducting financial, compliance, and operational audits, offering recommendations for improvement, managing audit teams and overseeing outsourced providers. Additionally, you will be involved in investigations, advisory projects, and monitoring the closure of audit issues while supporting the business strategic transformation and governance processes.The ideal candidate is one who is a strong team player with excellent communication and stakeholder management skills.

Skills and experience required
A recognised degree in Finance or Accounting or equivalent with at least 10 years of relevant experience. Background from public sector entities will be an added advantage.

Why is this a good role?

This is a great role because it offers a strong focus on project management rather than traditional on-the-ground internal audit work, making it ideal for someone seeking better work-life balance. With no travel involved, you'll have the opportunity to lead projects and presentations, gaining valuable experience in stakeholder management. The role allows for greater exposure to strategic decision-making, while still providing the chance to influence and improve internal controls, making it a great fit for those looking for a balance of impact and flexibility.

To apply online please use the 'apply' function, alternatively you may contact Adriel Law at [email protected] (EA:94C3609 / R1655690)

The focus of the role is to support design, execution and project management of the implementation of business sustainability priorities and associated sustainability reporting activities. To support and work to the programme leader.

How will you value-add?

Demonstrating senior manager level capabilities in the following areas:

• Technical expertise in climate science and/or climate risk analysis;
• Building and managing relationships with other teams/functions across the network, including effectively managing a matrixed organisation;
• Executing against multiple defined workstreams to deliver on overall programme objectives.

In addition, the role will suit candidates who can demonstrate:

• Agility and resiliency, with an ability to operate in an ambiguous and dynamic environment;
• Previous successful relationship building and communication skills
• Global acumen at senior manager level
• A broader strategic interest in our global network

Previous experience working in a network role would be beneficial, but is not necessary.

About you

• Possess a Bachelor of Science in Climate related subject
• 8-10 years of experience in area of environmental and climate matters
• Willing to travel up to 20% of the time

ROLES AND RESPONSIBILITIES:

•Gather and verify all necessary documentation for new business applications with insurers

•Provide prompt follow-up with partners throughout the new business process.

•Prepare accurate and complete submission documents to insurance carriers.

•Assist in proper documentation and maintenance of each application.

•Monitor application progress and follow up with underwriters as needed.

•Address underwriting queries and follow-up with financial representative on the necessarysupporting documentation.

•Ensure compliance with regulatory requirements and internal procedures.

•Provide post-sales policy servicing request where required.

•Maintain accurate clients’ records and management reports

•Familiar with insurance product and underwriting requirements.

•Perform administrative tasks, such as organizing medical examination and logistic for newleads, preparing insurance forms and policy contract package

•Participate in internal & external continuous training and learning programs.

•Participate in general improvement of internal process

About IMAPAC:

IMAPAC stands as the ultimate provider of comprehensive live conferences/exhibitions, biopharma data, and digital marketing solutions tailored for the worldwide biopharmaceutical industry. Our primary goal is to champion the full spectrum of services offered by global biopharmaceutical organizations and research institutes.

Focused on strategic regions known as R&D hubs for biologics, biomanufacturing, and biotechnologies, our conferences and digital marketing services are finely tuned to meet the unique requirements of each area. Recognizing that different regions have distinct needs, we meticulously craft events that cater to the specific demands of biopharmaceutical companies across Asia, Europe, and the UK.

What is it like to work with IMAPAC?

If you're someone passionate about event planning and thrives in a collaborative work setting, we're eager to hear from you and discover more about your background. At IMAPAC, you'll delve into engaging projects and have the chance to interact with influential figures in the life sciences sector. Join our vibrant team and contribute to impactful initiatives spanning across Asia Pacific, Europe, and the UK!

About the role as Business Development Manager-

If you're someone passionate about event planning and thrives in a collaborative work setting, we're eager to hear from you and discover more about your background. At IMAPAC, you'll delve into engaging projects and have the chance to interact with influential figures in the life sciences sector. Join our vibrant team and contribute to impactful initiatives spanning across Asia Pacific, Europe, and the UK!

This is a great opportunity for someone to join the team and learn the ropes of B2B marketing sales, as well as being the main point of contact for our clients. You’ll be at the forefront of ensuring we reach greater heights

Key Responsibilities

• Meet sales targets for digital advertising services, including but not limited to EDM campaigns to IMAPAC’s curated database, social mediaadvertisements, and arranging targeted client meetings (virtual or in-person).
• Generate leads through proactive outreach, including cold calling and prospecting potential clients.
• Identify opportunities in target markets with support from the marketing team
• Build and nurture strong relationships with key customer accounts, ensuring long-term partnerships.
• Attend client meetings—both virtual and in person—to understand their needs and offer tailored advertising solutions.
• Provide expert advice on digital advertising services, helping clients achieve their marketing goals.
• Represent the company at events, networking sessions, exhibitions, and conferences to promote services and generate leads.
• Respond promptly to incoming inquiries and leads to convert opportunities into sales opportunity
• Continuously develop a robust pipeline of leads to secure new business opportunities.
• Maintain accurate and up-to-date sales reports for regular review during periodic meetings
• Travel for on-site management and client engagement, as needed.
• Collaborate closely with project teams to deliver impactful and results-driven advertising solutions.
• Act as a passionate advocate for IMAPAC’s digital advertising services and the brand as a whole.

Requirements

• No fears of getting rejected by our clients
• Excellent communication skills and leadership qualities
• Planning ahead
• Follow up with clients
• Passionate and willing to learn about B2B sales
• An excellent communicator
• Positive attitude and confident personality

Skills preferred but not mandatory to have

• Experience with website advertising, including knowledge of audience targeting, ad formats, and campaign optimization.
• Strong understanding of metrics such as open rates, click-through rates (CTR), and bounce rates to drive engagement for email marketing and newsletter campaigns
• Ability to analyze advertising metrics like impressions, engagement rates, and conversions to refine strategies and improve ROI for clients.
• Experience consulting with clients to craft personalized advertising strategies tailored to their objectives and target audiences, particularly in the B2B space.
• Skilled in presenting campaign performance data to clients, showcasing results and offering actionable recommendations for future improvements.

Why Choose Us?

• Positive work culture focuses on diversity and innovation.
• Opportunity to make a profound impact on the biopharmaceutical industry.
• Shape meaningful networking opportunities within the biopharma space.
• Competitive remuneration and travel opportunities.

If you're ready to take on a challenging and rewarding role as a Business Development Manager and contribute to the success of our industry-leading conferences, we invite you to join us at IMAPAC. Submit your application today and be part of our journey to drive innovation and positive changes in the biopharmaceutical sector.

JOB SUMMARY

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.

• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).

• Reviews staffing levels to ensure that guest service and operational needs are met.

• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

• Provides feedback to employees based on observation of service behaviors.

• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.

• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Communicates and executes departmental and property emergency procedures.

• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Establishes guidelines so employees understand expectations and parameters.

• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.