The Account Manager role is Meta’s sales team, focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta’s advertising solutions.

Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their business results on Meta through client-centric consultation, education, and support. Success in this position requires consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.

Responsibilities

• Manage a portfolio of clients, with a focus on driving revenue and year-over-year growth of the clients to hit or exceed their own revenue goal. Build mutually beneficial relationships with advertisers to grow their spend
• Influence and lead strategic conversations with businesses of all size and complexity
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Drive product and best-practice adoption across the portfolio
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve issues

Minimum Qualifications

• Bachelor's degree or equivalent practical experience
• 1+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
• Fluency in Japanese and English is required as this role will manage clients whose usual business language is Japanese and English
• Ability to effectively prioritize tasks and manage time, even under high-pressure situations and adapt to a fast-paced work environment with a passion for making an impact
• Ability to articulate complex data stories, in simple language to customers via day to day communications and regular presentation
• Structured problem solving and quantitative analytical skills

Preferred Qualifications

• Familiarity with Meta's products and business model

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Our client, a leader in the healthcare industry, is seeking a high-caliber individual to drive compliance activities and strategies aligned with trade regulations and policies in the APAC region. This role will ensure adherence to company policies and government regulations while managing the flow of international trade.

Key Responsibilities:

• Lead and oversee trade compliance policies for import/export operations in the APAC region.
• Manage and mentor compliance personnel; handle hiring, goal setting, performance evaluations, and team projects.
• Provide guidance on customs compliance to internal stakeholders.
• Implement best practices and process improvements.
• Manage daily shipment clearance operations for imports and exports.
• Ensure data integrity related to tariff classification, country of origin, and regulatory information for Customs and Government Agencies.
• Develop and implement audit programs to verify accuracy in customs declarations.
• Supervise pre- and post-entry audits of customs declarations and logistics providers; ensure corrective actions for non-compliance.

Job Requirements:

• Bachelor's degree in a relevant field
• At least 10-15 years of logistics trade compliance experience in medical devices or pharmaceutical industry
• Strong understanding of Trade Compliance principles
• In-depth knowledge of Customs regulations, import/export regulations, and international trade requirements
• Ability to translate strategic vision into innovative solutions
• Strong analytical, critical thinking, and problem-solving skills; experience in risk management and gap analysis
• Excellent stakeholder management skills in the APAC region
• Exceptional verbal and written communication skills; able to present effectively at all levels
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to meet deadlines in a fast-paced environment
• Team-oriented, self-motivated, and able to work independently
• Experience with databases, enterprise resource planning, and global trade automation solutions
• Skills in implementing and maintaining Supply Chain Security

We are seeking a Senior Project Manager to be the interface between project ownership and delivery. You are required to act as a focal point of contact between the Client (or his representative), and Space Matrix, ensuring the desired project objectives are delivered.

In brief

• You will be responsible for implementing an appropriate and effective project or programme management framework for multiple corporate interior fit-out projects.
• You will manage project budgets including risk allowance. monitor and control changes/variations and ensure assigned projects are completed within budgets and schedules while meeting client needs, business objectives and design guidelines.
• You will coordinate and foster teamwork between all project stakeholders and ensure that projects managers work cooperatively with the appropriate Client SMEs and keep them up-to- date on project status throughout process.
• You will manage the design and project management/ site delivery team’s performance of delegated responsibilities
• You will be responsible in negotiation and coordination with vendors and business partners through the completion of the projects.
• You will establish and prepare formal reporting arrangements on project progress for the client and Company.

• You are a project management professional with minimum 8 years of experience in the building construction industry.
• You have relevant experience of managing corporate/ workplace interior fit-out projects.
• You have a diploma or degree in Architecture/project management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

Location: Near Woodlands South MRT Station -Thomson–East Coast line (TEL)
Office hours: Mon - Thurs 8.30am to 6pm / Fri: 8.30am - 5.30pm

Broad Function
The Assistant/Manager shall report to the FM HOD.
Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.


Key Responsibilities and Duties
Contract Administration & Management:

• Lead contract discussions and monitor milestones
• Review and address contractual issues
• Manage Service Level Agreements (SLAs) for service providers
• Oversee existing service and maintenance contracts
• Assist in strategy formulation for contract administration
• Collaborate with various departments on service contract development
• Expected to work with WH ALPS, finance, legal and etc department on developing of service contracts.

Cost Control and Procurement:

• Manage FM expenditure
• Support FM procurement with ALPS
• Assist with FM OPEX & CAPEX budgets
• Oversee utilities management
• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies
• Oversee FM QA activities and documentation
• Investigate non-conformances and review corrective actions
• Represent FM in Internal Quality Audits
• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy, House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset, licensing & certification records. Expected to work with along FM system lead to update documentation, where applicable.
• FM rep for Workplace Safety & Health Champion and Business Continuity Planning
• Assist HOD is organising and managing FM training roadmap.
• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at least 4-5 years of related working experience or (Diploma with at least 7 years) in similar portfolio for Assistant Manager role.
• Degree in Building, Property Management, Facilities Management, or equivalent with at least 6-8 years of related working experience or (Diploma with at least 10 years) in similar portfolio for Manager role.
• Prior working experience in healthcare setting will be an advantage.
• Prior experience in management of service provider contracts will be an advantage.
• Familiar and experience with public sector procurement governance and processes.
• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

Summary

Clifford Chance has an aspiring global strategy which puts clients at the very heart of everything the Firm does. We have a clear mandate around developing our existing strengths and relationships whilst increasing our market share in new areas.

Our Client & Market Development (CMD) function is pivotal in making the Firm's vision a reality. CMD works strategically with our Global Business Units – all with the same vision "to be the global law firm of choice for the world's leading businesses of today and tomorrow".

The firm has unrivalled scale and depth of legal resources across the key markets of the Americas, Asia Pacific, the Middle East, Africa and Europe, and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

The purpose of this role is to lead the business development and marketing function in South East Asia, by engaging with senior leadership to define the strategy, and delivering on the execution of a diverse range of client, practice and marketing programs and initiatives. It will involve working collaboratively with local, regional and global business development and marketing teams, partners, lawyers and other stakeholders.

Key Responsibilities

Clifford Chance seeks an experienced professional to lead its Client & Market Development strategy for South East Asia. This is a strategic role that requires a considered individual who can influence and engage with senior leadership and stakeholders, and lead a team to deliver value across every aspect of the client & market development strategy.

You will lead a five-person Singapore-based team that works across South East Asia with specific oversight of certain practices. Coverage for the role includes Singapore, Thailand, Malaysia, Vietnam, the Philippines and Indonesia, while working closely with the India focus group. The South East Asia team is part of the APAC Client & Market Development (CMD) and Brand, Communications and Marketing (BCM) team, which consists of over 30 members across our seven offices.

You must be a proven collaborator, a strong team player and be comfortable taking ownership of the tasks at hand. You will be credible, engaging and considered, with the ability to build relationships across many levels of business.

The successful candidate must have experience in developing clients, sectors, practice areas and markets, preferably in law firms or other professional services businesses. Ability to innovate and improve existing processes is highly valued.

Strategy

• Lead the development of strategic plans for South East Asia which align with the global strategy, assessing needs, market developments, risks and opportunities.

• Oversee the execution of the client and marketing strategy for the Southeast Asia practice with a particular focus on the development of key client relationships.

• Ensure the practice areas and client teams are managing marketing spend effectively and in line with budget, with ROI on key strategic client investments/initiatives.

• Work with regional stakeholders to lead on the development of client, product and/or sector strategy (especially in new areas), ensuring the right partners are deployed on the right client relationships and BD opportunities, with adequate support from the team.

Clients, Markets and Products

• Drive a more disciplined client outreach and client relationship activity across the product groups, ensuring priority is provided to GSC, core and key clients of the firm. This includes taking a lead role in client planning, client development and client feedback, and fostering a stronger client listening culture to maintain in-depth insights of our clients’ businesses to support the delivery of outstanding client service.

• Lead on strategic revenue generation opportunities for the South East Asia practice. Identify and co-ordinate cross-selling opportunities across practice areas, sector specialists and relationship partners, and encourage partners to win work in teams. This includes managing the cross-practice production of strategically significant RfP responses, pitches and credential statement.

• Drive cross-practice collaboration around our Southeast Asia focus groups, including in relation to roadshows in key markets including Indonesia, Thailand, Malaysia, the Philippines and Vietnam. Work closely with the India focus group on India-related business development.

• Work with partners and Business Professional teams (including commercial pricing and legal project management) to enhance and improve our commercial offering and efficiency.

Brand, Communications and Marketing

• Work closely with the regional BCM team on building our profile and brand across for South East Asia market, including proactive reputation management, market positioning and profile-raising plans.

• Take an external view with the aim to build profile and pipeline opportunities (e.g. sponsorships, PR, thought leadership and other marketing campaigns).

• Oversee multiple marcomms projects, including the delivery of directory/awards submissions, client collateral and product positioning statements.

• Deliver on key strategic client initiatives, campaigns and events for the Southeast Asia practice, ensuring strong cross-practice involvement and collaboration on all flagship initiatives, with a view to deliver strong ROI and revenue generating opportunities.

Operational Management

• Lead/support firm-wide projects for the function to improve processes and increase efficiency of the team.

• Ensure utilisation and compliance of key client systems e.g., InterAction, Foundation, Pandora, etc.

• Manage distinct additional firm-wide or practice specific projects as required.

Team Support and Management:

• Create a fun and fulfilling team environment focused on strategic outcomes and high performance.

• Continuously raise the bar of the CMD team, proactively mentor and guide their career development, to ensure effective support to the partnership in the go-to-market strategy and client relationship development.

• Foster collaboration with other functions to ensure a cohesive approach to client engagement.

Successful Candidate's Profile

• Demonstrated ability to engage with and influence senior stakeholders, effectively presenting insights and recommendations to drive strategic decision making.

• A strong understanding of the South East Asian market and client groups, including across private capital, banks and corporate enterprises.

• A client centric view and the ability to translate strategic opportunities into actionable plans.

• A track record of developing and implementing business plans and demonstrated ability to convert business initiatives into revenue opportunities.

• Line management experience

• Can deliver high quality work both personally and through a team.

• Strong interpersonal and written communication skills,

• Excellent project management skills with an ability to prioritize projects and meet deadlines.

• The ability to work effectively with CMD, BCM and other business professional teams across borders on projects.

• A minimum of 8 years' experience within business development & marketing in a professional services firm.

KEY ACCOUNTABILITIES

• Develop engaging product narratives for the Retail distribution channel (including ILPs) to differentiate products from competitors and align solutions with end investors’ needs and goals.
• Produce content and manage outsourced vendor for maintenance of product collateral. Work with Marketing on developing both physical and digital product content in various formats, including videos, brochures, placemats, infographics, microsites, short-form articles, eDMs and social posts.
• Bring our Product and strategies to life for our client base, which means relevant client narratives which distributors and end clients can engage with.
• Partner with Channel Marketers to create content that drives and supports initiatives and campaigns aimed at raising product awareness within the Retail, Wealth, Institutional and Lifedistribution channels.
• Work closely with Client Portfolio Managers and Product Specialists to understand product features and simplify product messaging for the retail distribution channel.
• Ensure all product content complies with regulatory requirements by working with the compliance team.

EXPERIENCE / QUALIFICATIONS

• Degree holder with 5-8 years of relevant experience.
• Proven experience in a similar product marketing role, including investment writing, sales and advisory across banks, and private banks will be an advantage.
• Competency in working with Bloomberg and/or Refinitiv Datastream.

THE CANDIDATE

• Proficient in English with strong writing abilities.
• In-depth understanding of various asset classes and financial markets.
• Ability to develop engaging and relevant product narratives.
• Very strong communication abilities, with a focus on delivery and coordination with multiple stakeholders.
• Highly motivated and capable of working independentl, with the ability to pull together resource capabilities in a firm to deliver outcomes
• Able to manage multiple projects with tight deadlines, including working with and managing third-party vendors.
• Strong skills in managing relationships with investment, marketing, sales, and compliance teams.

IDEAL CANDIDATES

• Investment/product specialists or managers looking to develop their marketing skills.
• Professionals with mutual fund sales experience who have a passion and flair for writing.
• Marketing professionals with strong product/investment knowledge.

About DWS:

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment.

We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’.

As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career.

This is your chance to invest in your future.

Read more about DWS and who we are here.

Your responsibilities

The role is an essential element of the fund management business for DWS. Portfolio management is a central function that provides the interface between our clients and the funds/assets we manage. The candidate will be responsible for key aspects of the real estate business, including performance measurement, fund administration and investor relations/client servicing.

The role will be based in Singapore working closely with the Lead Portfolio Manager to manage a market leading and scalable core product. As the Portfolio Manager for DWS’ Core Real Estate Fund in the Asia Pacific region, focus will be to work with the teams and build a balanced core portfolio across key markets in Asia. There may also be opportunities to work with Portfolio Managers for other managed assets.

We encourage a culture of teamwork within the real estate group and the portfolio management function is at the core of the business. The role will require regular interaction with investment, asset management, legal, finance and product management functions and will require a collaborative approach from the incumbent. Reporting to the Lead Portfolio Manager, the main responsibilities are set out below:

• Analytical analysis of portfolio metrics.
• Support for communications with investors and materials for fund-raising.
• Assistance on all aspects of fund management, including portfolio strategic allocation and tactical allocation, investor reporting and requests, annual asset strategic planning, portfolio valuations and all operational matters.
• Preparation of presentations to senior management and investors.
• Possible service as a director on holding company entities

We are looking for

• Holder of a bachelor’s degree in Business Administration/ Real Estate / Finance/ Accounting or equivalent;
• Worked in the in real estate acquisitions, asset management and fund management industry for at least 10 years.
• At least 6 years of relevant experiences in real estate portfolio management and investments including funding, structuring, and financing.
• Have worked in an APAC regional role (Singapore/ Hong Kong/Taiwan/ Korea/ Japan/ Australia/ China)
• Excellent communication and presentation skills.
• Strong Excel skills and is able to build complex financial models.
• Good understanding of all aspects of property investment, development and financing processes, including but not limited to market analysis, financial analysis including property valuation, capital markets, project budgeting and scheduling.
• Highly developed interpersonal skills and abilities; demonstrating confidence in building and effectively maintaining positive relationships with co-workers.
• Strong problem-solving skills.
• Highly organized with good project management skills
• An ability to work closely with multiple stake holders in various parts of the world.

What we’ll offer you:

At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS you’ll have access to a range of benefits including, but not limited, to the below:

• A hybrid working model, allowing for in-office / work from home flexibility, comprehensive leave policy, personal and volunteer days
• Competitive compensation packages including health and wellbeing benefits
• Access to best in class trainings, in role development and career progression opportunities

If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and our recruitment team will discuss options with you.

End-to-end M&A Process

Manage end-to-end M&A processes, including deal preparation, due diligence, financial modeling, valuation, negotiation, and completion.

Oversee the preparation of information memorandum, detailed financial models, valuations, and forecasts to assess the feasibility of transactions.

Monitor industry trends, market conditions, and competitive landscape to identify opportunities for growth and expansion.

Ensure compliance with regulatory requirements and corporate governance standards throughout the M&A process.

Enhanced Reporting and Executive Communication:

• Supervise the preparation and review of detailed transaction reports, ensuring they meet the highest standards of accuracy and clarity.

• Communicate complex financial information and strategic insights effectively to senior stakeholders, including C-suite executives and board members.

Conduct comprehensive financial analysis, market research, and risk assessment to identify and evaluate potential acquisition targets or potential buyers

Prepare and present detailed transaction reports and recommendations to senior leadership and the board of directors.

Project Leadership and Management:

• Lead multiple project teams, ensuring all engagements are completed on schedule, within budget, and exceed client expectations.

• Apply advanced project management techniques to optimize team performance and project deliverables, while managing risks and stakeholder expectations.

Work collaboratively with cross-functional teams to align M&A strategies with broader corporate objectives and ensure smooth post-transaction integration.

Client Relationship and Business Development:

• Cultivate lasting relationships with key clients, legal advisors, and other stakeholders involved in the M&A process.

• Lead the preparation and delivery of proposals and presentations for new business and continuous client engagement, enhancing firm’s market position and growth.

Mentorship and Leadership Training:

• Participate in the creation and delivery of training programs. Act as a coach and mentor to less experienced practitioners, guiding them to reach their potential.

A successful candidate will ideally be able to demonstrate:

• Bachelor’s degree in Accounting, Finance, or Business from a reputable university (local or overseas) with a minimum GPA of 3.00.

• Master’s degree in Finance is preferred.

Certifications:

• CFA certification or candidacy is highly desirable.

• Passing the MAPPI Exam for P1, P2 will be prioritized.

Experience:

• Minimum of 8 years of relevant experience in financial advisory or auditing, preferably with a background in a Big 4 firm.

• Proven track record in transaction advisory and project finance across all project stages.

Skills:

• Advanced proficiency in financial modeling and the ability to diagnose project problems, develop solutions, and facilitate decision-making.

• Strong client communication skills and experience in managing client expectations and team leadership.

• Professional demeanor with excellent English communication skills, both written and oral.

• Ability to deliver high-quality work unsupervised with meticulous attention to detail.

Professional Attributes:

• Strong commitment to professional and client service excellence.

• Experience in external consulting or financial advisory roles.

• Flexibility to meet travel requirements for client service engagements as needed.

Due to volumes of application, we regret only shortlisted candidates will be notified.

What You'll Be Doing:

• Be part of the fast-growing onshore growth product team in driving local markets' user growth and customer lifetime value.
• Design and develop customer loyalty & rewards products from scratch that deliver world-class experience for OKX's global customers.
• Co-design the membership rewards with local and global stakeholders including staking, trading, payment and growth product teams, as well as premium crypto & lifestyle partners.
• Define product roadmaps, success metrics and lead execution, and deliver exceptional user experiences by applying comprehensive research and data-driven methodologies.
• Own end-to-end development of new products and new loyalty relationships, from business case ideations to productization.
• Work closely with our high-performing engineering team to develop quality products and services by defining detailed product specifications.
• Partner with the local market business teams and product operations teams to drive the product's global adoption and growth.

What We Look For In You:

• Experience in growth products from world-class consumer tech companies, covering loyalty, rewards or membership features, with solid understandings in growth logic and various growth indicators.
• Solid understanding of the full product development lifecycle, ability to write high-quality PRD and deliver simplicity yet competitive product design.
• Proven project management skills and the ability to communicate effectively with business, design, & engineering teams to resolve any project obstacles.
• Ability to act independently, take initiative and thrive in a dynamic, fast-paced team environment, being flexible approach to work and responsibilities.
• Strong self-learning, logical thinking, and cognitive ability.
• Ability to handle pressure and work in a fast-paced work environment and in a dynamic industry.
• Excellent communication and interpersonal skills with the ability to build relationships with global teams.
• Proficient in data analysis and performance metrics, and able to communicate results using data.
• Bachelor's or Master's degree in a related field (e.g. engineering, statistics, business, marketing).

Nice-To-Haves:

• Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading, web3 products and market dynamics.
• Familiar with regulatory frameworks and compliance requirements in different regions related to crypto loyalty & rewards programs.

Perks & Benefits:

• Competitive total compensation.
• Comprehensive insurance coverage for employees and their dependants.
• More that we love to tell you along the process!

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful
  information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 3 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We are looking for a dynamic Software/Application Manager who is capable of overseeing software development projects while also taking charge of the testing process. In this role, you will be responsible for managing the entire software development lifecycle, from planning and design to deployment and maintenance, while also leading the testing efforts to ensure the delivery of high-quality software applications.

Key Responsibilities:

• Software/Application Management:

1. Lead the software/application development team, including developers and other relevant personnel.
2. Plan, design, and oversee the entire software development lifecycle, from concept to deployment and maintenance.
3. Collaborate with project stakeholders, including project managers and business analysts, to define project requirements and timelines.
4. Ensure software/application projects adhere to established coding standards, best practices, and quality benchmarks.
5. Manage software/application release schedules and coordinate deployments.
6. Stay updated on emerging technologies and industry trends to guide technical decisions.
7. Oversee the acquisition and development of software systems in organisational units
8. Monitor results and quality of different software solutions and projects impletemented
9. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
   

• Testing Responsibilities:

1. Develop and maintain comprehensive test plans, test cases, and test scripts.
2. Execute manual and automated tests to identify defects and issues in software applications.
3. Create and maintain test documentation and provide regular reports on test progress and results.
4. Ensure that testing is carried out in a structured and organized manner, adhering to established testing standards and best practices.
5. Identify and report defects, track their resolution, and verify fixes.
6. Continuously improve the testing process by incorporating industry best practices and tools.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a Bachelor's degree in any of these faculties - Computer Science, Information Technology, Programming & Systems Analysis or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

• Ensure routine maintenance, repairs, and replacements are carried out properly and on time; inspect M&E facilities and follow up on rectifications as needed.
• Oversee vendors and technicians, ensuring work aligns with scope, EHS requirements, and statutory standards; evaluate vendor performance and recommend improvements.
• Prepare purchase requisitions, maintenance reports, and incident reports; maintain accurate records and files for building operations.
• Address tenant feedback, manage M&E service requests, and liaise with contractors for maintenance and rectification work.
• Support M&E upgrade projects, review tenant fit-out/renovation/reinstatement plans, and ensure adherence to building regulations.
• Conduct daily health checks of facilities, assist in developing cost-control measures, and handle emergencies as required.

Requirements:

• Fire Safety Manager Certified
• Degree in Mechanical/Electrical Engineering or equivalent
• At least 4 years of experience managing M&E works in Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.

Sr. Account Managers will also be responsible for being the first point of escalation for the other Account Managers on their teams. They will have subject-matter expertise on the business that they support and will partner with Account Management Leadership on Sales Enablement Development for internal and offshore teams and assist in Onboarding new hires.

Key Responsibilities:

• Manage our top and strategic accounts in partnership with Sales team and driving revenue growth
• Lead and maintain training materials for the AM organization, build templates and be responsible for training new AMs who join their team in partnership with Sales Enablement
• 1st point of escalation for Account Managers on their team vs. immediate escalation to management
• Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.
• Relied upon as an SME for their Country, Market, or Agency Hold Co.
• Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Partner with cross-functional teams on the production of custom creative assets
• Collaborate with Account Managers in other regions to share learnings and best practices
• Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
• Provide clients with necessary campaign performance including post-campaign wrap reports
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
• Build SME capabilities in specific areas and add depth where managers require full details on a topic
• Contribute to monthly billing & invoicing process with clients and finance
• Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market or the book of business

We’re Looking for:

• 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
• Experience in running export campaigns via Programmatic channels in the UCAN region with strong understanding of the US market and audiences
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Excellent verbal and written communication skills
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to multitask and manage requests from various stakeholders
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc
• Strong written and spoken Mandarin language skills

If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview

Responsible for the daily management of TTLS agencies, including but not limited to agency qualification & assessment for onboarding, agency exit, risk control etc., to ensure smooth daily operations.

Key Responsibilities

- Evaluate the effectiveness of incentive policies based on the agencies' performance; Iterate policies for optimization and promote the growth of core indicators and the achievement of goals;

- Align with business objectives, conduct analysis of the agencies operation in-depth, locate key issues and areas for improvements, propose solutions accordingly and ensure the quality of execution; provide necessary daily operational support to enable and enhance agency's capabilities;

- Continuously work with cross-functional teams to improve agency creators' content quality and monetization capabilities, drive agency's compliant and sustainable operation;

- Continuously work with cross-functional teams to improve and iterate agency management tools to achieve better agency management efficiency.

Minimum Qualifications

- Bachelor degree or above with more than 3 years of work experience;

- Relevant experience in internet monetization business or channel sales policy management;

- High self-motivation, goal-oriented, and capable of systematic thinking, problem insight and solution;

Clear logic and strong data analysis capabilities;

- Strong project operation capabilities, overall communication skills and team spirit;

- Strong sense of responsibility, entrepreneur spirit and integrity. Can accept business trips.

Preferred Qualifications

- Maintain a get-it-done mindset: Be motivated to work hard and efficiently in a fast-paced environment;

- Possess a self-starter attitude: You should be able to initiate and drive complex analysis to completion with minimal guidance while synthesizing and communicating insights effectively.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Ensure routine maintenance, repairs, and replacements are carried out properly and on time; inspect M&E facilities and follow up on rectifications as needed.
• Oversee vendors and technicians, ensuring work aligns with scope, EHS requirements, and statutory standards; evaluate vendor performance and recommend improvements.
• Prepare purchase requisitions, maintenance reports, and incident reports; maintain accurate records and files for building operations.
• Address tenant feedback, manage M&E service requests, and liaise with contractors for maintenance and rectification work.
• Support M&E upgrade projects, review tenant fit-out/renovation/reinstatement plans, and ensure adherence to building regulations.
• Conduct daily health checks of facilities, assist in developing cost-control measures, and handle emergencies as required.

Requirements:

• Fire Safety Manager Certified
• Degree in Mechanical/Electrical Engineering or equivalent
• At least 4 years of experience managing M&E works in Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Responsibilities

• Oversee the day-to-day operations of the Shopping Centre, ensuring optimal performance and smooth functioning.
• Build and maintain strong working relationships with tenants, contractors, and Shopping Centre landlords.
• Manage tenant renovation and reinstatement projects, including preparation, supervision, and monitoring of timelines and compliance.
• Coordinate submissions and liaise with relevant authorities and Shopping Centre landlords as required.
• Implement and oversee preventive maintenance programs to maintain high operational standards.
• Lead reconfiguration and asset enhancement projects for the mall, ensuring timely and cost-effective execution.
• Supervise and evaluate the performance of service contractors, ensuring work is completed to specified standards.
• Manage repair and maintenance tasks, ensuring contractors adhere to deadlines and quality requirements.
• Take charge of emergency management, including planning evacuations and reporting to authorities.
• Develop and monitor the department’s annual budget, managing both operational and capital expenditures.
• Undertake additional responsibilities as assigned by the company.

Requirements:

• Possess a Diploma in M&E, Building, Facilities Management or equivalent
• At least 3 years of experience in handling shopping centres
• Able to work independently and a good team player
• Excellent interpersonal and communication skills to liaise with stakeholders
• Knowledge of AutoCAD is an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3457WYW

Our Client:

Our Client is a prestige beauty company and We seek a Regional Indirect Procurement Assistant Manager(4 Months Contract - Maternity Cover) to support the Indirect Procurement Lead for several categories of spend including but not limited to Store Construction, Maintenance and Visual Merchandising.

Job Responsibilities:

To support and assist the indirect procurement lead in procurement activities for the region in APAC for various categories, primarily store construction and Visual Merchandising spend; leverage procurement and commercial opportunities to reduce cost, negotiate projects with vendors to achieve substantial savings, maintain or increase quality.

· 60% - Provide procurement & admin support to the Indirect Procurement Regional Lead. This includes communication with stakeholders on their requirements and priorities as well as coordinating tender process (RFXs) for the region. Coordinate vendor presentations and stakeholder evaluations as part of tender process. Communicate progress of projects in meeting performance goals.

· 20% - Assists in developing and reporting of savings, compiling of spend analysis, maintenance of approval hierarchy from requests, streamlining and improving procurement activities for all indirect spend categories

· 20% - Support the maintenance of central repository filling tools for all Indirect Procurement documents, contracts, tenders, etc

Job Requirements

· 5+ years of experience in supporting sourcing activities across multiple markets for mixed categories, preferably in store construction, store maintenance and / or visual merchandising.

· Strong technical skills in project Management / Construction experience with the ability to read and understand technical drawings, store and visual layouts.

· Proficient in Windows Office. Necessary ERP systems, SAP, Ariba beneficial.

· Ability to engage effectively and manage multiple internal and external stakeholders

Registration No: R22104771

EA Licence No: 22C1376

Job description:

· Able to drawing facade shop drawings and design sketches.

· Check structural drawings and architectural drawings for any design concerns or discrepancies.

· Attend necessary design meetings to resolve design issues and present design proposal, and write meeting minutes.

· Coordinate with Client, Main Contractor, Architect and Consultants for design & technical concerns.

· Raise RFIs for any design / technical concerns / issues

· Provide technical advice to team

· Submit shop drawings and follow up the approval.

· Monitor the shop drawing and approval schedule.

· Monitor the design changes or additional scope of work.

· Support the project team for any site issues when necessary.

· Report to Design Manager or Team Leader

. Experienced in preparing fabrication drawings.

. Prepare and submit material samples and follow up until approval.

. Able to speak Mandarin to liase with design team in Hong Kong and China.

Requirement:

· Min. 7 years Facade Design experience.

· Familiar with Curtain Wall System.

· Proficient in Autocad software and generally use Revit, Microsoft office / excel.

· Attention to detail and accuracy.

· Able to perform task under pressure and totally committed to follow through the tasks given within tight schedules

· Good problem solving and communication skills

Key Responsibilities:

• Monitor & Analyse market conditions, freight rates, develop and implement chartering strategies.
• Identify chartering opportunities for dry bulk vessels.
• Develop and implement chartering strategies to optimize fleet utilization and maximize profitability.
• Develop and maintain good relationships with clients, brokers, charterers and other stakeholders in the maritime industry.
• Negotiate charter agreements and contracts with ship owners, brokers, and clients to secure favorable terms.
• Good knowledge of market trends, tonnage and charter rates to optimise chartering opportunities.
• Build and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.
• Collaborate with operations and logistics teams to ensure smooth execution of chartered voyages and address any issues that arise.
• Conduct performance review of chartered vessels and its economics.
• Assess and mitigate risks associated with chartering activities, ensuring compliance with company policies and regulations.
• Prepare regular reports on chartering activities, market conditions, and performance metrics for senior management.
• Lead and mentor junior chartering staff, fostering a collaborative and high-performance team culture.

Job Requirements:

• Bachelor’s degree in Maritime Studies, Business Administration, or a related field.
• Minimum of 6-8 years of experience in ship chartering, particularly in the dry bulk market.
• Strong negotiation skills and a proven track record of securing profitable charters.
• In-depth knowledge of market trends, freight rates, and regulatory requirements.
• Strong understanding of dry bulk markets, shipping logistics, and chartering agreements.
• Excellent negotiation, communication, and interpersonal skills.
• Proficient in market analysis and financial assessment to make informed decisions.
• Familiarity with chartering software and MS Office Suite.
• Strong leadership qualities, strategic mindset, and a results-driven approach.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Ensure routine maintenance, repairs, and replacements are carried out properly and on time; inspect M&E facilities and follow up on rectifications as needed.
• Oversee vendors and technicians, ensuring work aligns with scope, EHS requirements, and statutory standards; evaluate vendor performance and recommend improvements.
• Prepare purchase requisitions, maintenance reports, and incident reports; maintain accurate records and files for building operations.
• Address tenant feedback, manage M&E service requests, and liaise with contractors for maintenance and rectification work.
• Support M&E upgrade projects, review tenant fit-out/renovation/reinstatement plans, and ensure adherence to building regulations.
• Conduct daily health checks of facilities, assist in developing cost-control measures, and handle emergencies as required.

Requirements:

• Fire Safety Manager Certified
• Degree in Mechanical/Electrical Engineering or equivalent
• At least 4 years of experience managing M&E works in Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

As a Product Manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well methods to detect and address the risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes. When it's safe, travel between our global offices is expected.

This role is also at the junction with a fast-growing vertical of our platform - TikTok LIVE, partnering with other product teams at the global scale to solve ever-changing challenges in the most impactful ways. It provides great learning opportunities for anyone looking for a meaningful place to work, to solve challenging problems.

If that sounds like something you're passionate about, we'd love to hear from you.

Responsibilities

• Driving product strategy and building system features to protect the integrity and quality of content on the platform, the safety of our creators and provide the best possible experience for our LIVE users.
• Defining product roadmap and iteration plans, set metrics that inform the success of safety efforts
• Analyzing data, finding problems, making strategic decisions based on data and metrics.
• Managing system development lifecycle from 0 to 1, negotiating and communicating problems, ideas, data across different teams to ensure successful launch.

Minimum Qualifications

• 5+ years of full-time experience in product management in web internet companies with basic to intermediate machine learning understandings.
• Engineering/science/computer science background
• Past work experience in B2B system design/analysis domains.
• Data-driven, capable of in-depth data interpretation, able to turn data insights into problem solutions
• Team player, mission-driven and highly motivated.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

Preferred Qualifications

• Experience and expertise in content moderation and quality, safety & abuse, and other safety-related initiatives.
• Experience in project management with cross-function teams, across different time zones, cultures and languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

To promote usage and sales of Prescription drugs and Dermatological skincare range to designated customers (clinics, hospitals, pharmacies, dermatologists, pediatricians and pharmacists) in order to achieve territory planned objectives for Therapeutic Dermatology business, in accordance with company and procedures and under supervision of the Sales & Marketing Manager.

Account Management:

• Responsible for the sales target in assigned territory to achieve or exceed territory targets.
• Plan, schedule, and conduct sales calls to healthcare professionals (HCPs), including dermatologists, pediatricians, and pharmacists across clinics, hospitals, and retail pharmacy channels, ensuring the right frequency.
• Implementing and executing marketing action plans to achieve territory sales objectives and targets, while consistently identifying and exploring new growth opportunities.
• Ensure effective use of marketing materials to HCPs and their patients to drive awareness and adoption.
• Manage end-to-end account servicing, including order placement, product listings in hospitals, and goods exchange.
• Collect and report feedback from HCPs regarding products and competitors, providing timely updates via weekly reports.
• Ensure timely reporting of: Local adverse events or pharmacovigilance cases related to Galderma products (medicine, cosmetic, medical devices) to the Local Safety Officer, supporting follow-up where needed, medical inquiries regarding Galderma products to medical and regulatory affairs teams, ensuring proper communication, quality complaints to the Local Safety Officer or quality contact, supporting follow-up processes where required.
• Assist in product recall or field safety corrective action (FSCA) operations, if required
• Conduct business analysis and present Territory business plan (TBP) quarterly.

Sales and Business Development:

• Identify new business opportunities within assigned accounts and expand the customer base beyond dermatologists and pediatricians.
• Conduct bi-annual or annual business reviews with key accounts and hospitals to ensure business sustainability and drive growth.
• Evaluate new product opportunities through surveys with HCPs, gathering insights into potential demand and customer needs.
• Collaborate with key opinion leaders (KOLs) in hospitals to facilitate product evaluations and listings into formularies.
• Proven experience collaborating with MSLs and KOLs to drive successful product launches, ensuring medical and scientific alignment to support strategic objectives.
• Experienced in managing third-party agencies to drive growth and maximize performance.

Product Promotion and Education:

• Effectively communicate the benefits, features, and value propositions of Therapeutic Dermatological (Prescription) and Dermatological Skincare range to healthcare professionals.
• Conduct presentations, training sessions, and product demonstrations to ensure comprehensive product understanding.
• Attend medical congress, symposia and meetings.
• Support other activities and projects as required.
• Develop and execute territory business plans aligned with the company’s overall goals and objectives.
• Monitor market trends, competitor activities, and customer needs to proactively adjust strategies.
• Cross-functional Collaboration: Work closely with marketing, medical, supply chain, and regulatory teams to ensure seamless execution of initiatives.
• Data Management and Reporting: Maintain accurate records of sales planning calls, pre-call reports, and market intelligence on Veeva.
• Provide regular reports to management on progress and challenges.
• Submit accurate reports and expenses claim on time.
• Compliance: Adherence to Galderma Code of ethics and HCP compliance standards and ensure all activities comply with company policies, ethical standards, and local regulatory requirements.

Requirement :

• Minimum Degree holder in any major, preferably science, pharmacy or biomedical.
• At least 5-8 years of work experience in Pharma industry.
• Experience with biologics / oncology / vaccines / immunology with good track record in driving growth will be an added advantage.
• Have good track record in high sales achiever and KOL management.
• Strong selling and negotiation skills
• Driven, passionate, dynamic and adaptable in fast-paced environment
• Accountable, results-driven, and goal-oriented
• Expertise in portfolio selling with strong follow-through
• Collaborative team player