Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp.This position is within our payments team.
Modalku | Funding Societies and CardUp joined forces to provide a comprehensive digital financial solutions for SMEs: Elevate. The platform allows SMEs to effortlessly manage and pay expenses and receive payments within one seamless digital platform. This position is within our payments team. These no-code solutions simplify the lives of business owners, by improving cash flow management, unlocking cost savings and helping businesses save time, through automation of finance processes. And here at Funding Societies | Modalku we live by our core values:
- Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
- Grow Relentlessly: Strive to become our best, most authentic selves.
- Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
- Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
- Focus on Impact: Create impact through bias for action and tangible results.
We are looking for an experienced Treasury Manager who will be mainly responsible for Asset and Liability Management, Risk Management related to Treasury, and Capital Management for FS Group. The candidate will have a high level of engagement with various stakeholders within the group, including business, technology, risk and credit, and Finance teams including planning & analysis (FP&A) and controlling. The individual should have a high attention to detail, high levels of numeracy and accuracy in preparing reports, collating data from various sources, preparing commercial value add analysis and demonstrate strong teamwork and fit with our cultural values.
What you will do:
- Lead the Customer Servicing, Sales and Partnerships team to achieve aggressive growth performance.
- Develop and implement commercial strategies according to company goals and objectives, to accelerate growth.
- Drive new clients acquisition, growth of existing accounts and adoption of a breadth of solutions to achieve revenue targets and positive contribution margins.
- Manage the sales team in pipeline discipline, taking a data driven approach to managing performance and report to senior management on commercial activities using key metrics.
- Negotiate commercial arrangements and execute whether via sales, marketing or product development to achieve revenue targets.
- Deliver an exceptional customer experience at all times, establishing servicing SOPs and ensuring customer needs are addressed.
- Set team-based targets, hold the team accountable to achieving these and reset the bar each month!
- Obtain feedback from clients on our products and services, collaborate cross functionally with marketing and product to implement improvements as well as encourage cross sell within Modalku ecosystem
What we are looking for:
- Minimum 8 years of payments experience and team leadership experience.
- Extensive payments experience, across SME and mid market & In-depth understanding of selected SME industries.
- Experience building from the ground up, not limited to start-ups, but also driving key strategic initiatives within larger organizations
- Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
- A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
- Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
- Candidate must be adaptable to constantly changing requirements, and to be independent and highly disciplined.
- Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.
