Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

· We are looking for Food & Beverage Supervisor experience (3-5 years) in supervisory role in coffeeshop/food court sector.

· Candidates for this role must have high initiative and positive working attitude.

· Able to provide supervision and guidance to staffs on food handling and hygiene and to ensure the compliance to SFA standards and to train new staffs.

· Responsible for ordering, receiving and checking of goods and supplies.

· Ensure the neatness and cleanliness of the coffeeshop.

· Helps to promote and sell our food & beverage items to customers.

· Need to provide helps to stall tenants, handle complains, enquiries and solve daily issues.

· Need to handle POS system and record daily sales.

· Need to implement Safe Management Measures for our company.

· Must be able to work on shift, week end and public holiday, 6 day working days per week and rest on week day.

· Food Hygiene Course or F&B officer certificate is a must.

· Candidates with good coffee making and cooking skill will be an advantage.

· Only Singaporean.

We require split shift and 6 working days

Need to work on saturday and sunday

Off day will be on one of the weekday

Working hours from 4am to 8am and 12am to 4pm each shift have 30 minutes break.

Transportation for midnight shift are provided

Meals are provided

Non Halal foodshop

Chinese Cuisine

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Service Crew to join our team!

As a Food & Beverage Service Crew, we rely on you to:

• Support the daily operation of the restaurant
• Provide a high-quality service to restaurant guests
• Ensure the smooth operations of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel background
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Description:

We are seeking enthusiastic and dedicated Food & Beverage Service Staff to join our team! In this role, you will provide exceptional service to our guests, ensuring a memorable dining experience. Your attention to detail, positive attitude, and ability to work in a fast-paced environment will contribute to our commitment to excellence.

Key Responsibilities:

• Guest Service: Greet and welcome guests, take orders, and provide menu recommendations. Ensure all guests receive timely and courteous service.
• Order Management: Accurately enter orders into the system, relay them to the kitchen and bar staff, and monitor food and beverage delivery.
• Dining Room Maintenance: Set up and maintain a clean and organized dining area, including tables, chairs, and condiments.
• Knowledge of Menu: Stay informed about menu items, specials, and promotions to effectively assist guests and answer questions.
• Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and guest satisfaction.
• Health & Safety Compliance: Adhere to food safety and sanitation standards, ensuring a safe environment for both guests and staff.
• Problem Solving: Address guest concerns or complaints promptly and professionally, escalating issues as needed.

Qualifications:

• Previous experience in food and beverage service preferred but not required.
• Good communication and interpersonal skills.
• Ability to work well under pressure and in a team environment.

• Schedule and set up food preparation in accordance with menus and recipes
• Place orders for food and supplies
• Monitor work flow
• Test product to ensure quality is maintained
• Interface with various departments to ensure client satisfaction
• Maintain time and production records
• Maintain high standards of service and quality for residents
• Ensure all sanitation and safety guidelines are follow

Job Descriptions

To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively

Ensure smooth day-to-day operation of the team

Obtain target and KPIs given by the management

Assist in planning schedule

Promote positive work environment

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Develop strategic and operational plans for managing execution and measuring results

Any other duties as may be assigned by management

Job Requirement

Strong communication, interpersonal and management skills

Team Player

Initiative, willingness to learn

At least 2 year of experience in a similar position

Maintain highest level of cleanliness & hygiene standard

Job Summary:

• Monday to Friday, 8am-5.15pm
• Location: Tuas Link
• AWS and Performance Bonus
• Annual leave 21 days
• Medical leave 21 days

About the role
Reporting to the Production Manager, this full-time Production Supervisor role is responsible for overseeing the efficient and effective operations of the production floor at our FMCG/Beverage Manufacturing facility located in the Tuas West Region. In this hands-on supervisory position, you will play a crucial role in ensuring the smooth running of our production processes and contributing to the overall success of the business.

What you'll be doing

• Lead and motivate a team of production staffs in powder and liquid filling to ensure good quality and efficiency
• ⁠Ensure good GMP and food standards are always maintained
• Work closely with functional departments to ensure smooth operations and follow up
• Perform training and development to enhance competency of production staffs
• Ensure good stock record and accurate inventory management by timely update into SAP system
• Initiate improvement and promptly inform superior for any. quality defects and process deviation to ensure optimal production
• ⁠Monitor production schedule and daily output
• Perform material usage, labor hours usage and production confirmation in SAP
• Monitor production staff attendance and overtime hours
• Provide supervision and motivation to operation staffs and addressing disciplinary issues when arises
• Provide back up support to maintenance team in equipment troubleshooting
• Assist in training operators in automation control process

What we're looking for

• 3-5 years of experience as a Production Supervisor or Team Leader in a FMCG/Beverage manufacturing environment
• Diploma or degree in Engineering, Operations Management, or a related field is preferred

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA Personnel Name: Chin Jia Hui, Janice
EA Personnel No: R22107485
EA License No: 15C7752

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for a Food & Beverage Service Crew- to join our Beach Club Team

As the Food & Beverage Service Crew we rely on you to:

• Support the daily operation of the Beach Club
• Provide a high-quality service to Club
• Ensure the smooth operation of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage Operations
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a bar environment
• A self-starter and a team player
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a role model for the Food & Beverage Service Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

Candidate Profile

Knowledge and Experience

• Degree or Diploma in hospitality or related field.
• Experience in Food & Beverage an advantage.

Competencies

• Fluent in oral and written English.
• Ability to speak other languages and basic understanding of local languages.
• Strong communicator with presentation and influencing skills.
• Team player with strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels across divisional borders.
• Service oriented with an eye for details and a good understanding of what it takes to build a strong service culture in a world-class hospitality icon.
• Driven and able to work independently with high proactivity in a dynamic environment.
• Analytical with proven organisational skills and attention to details.
• Flexible, able to adapt to different working locations/environments and able to embrace and respond to change effectively.
• Loyalty, high integrity and ability to keep confidentiality
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Self-motivates and shows good initiative in a dynamic environment.
• Possesses good computer and property management system skills.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Position Agenda:

As the Sales Executive, you play a critical role in shaping the image and success of our organization. Your responsibilities encompass developing and executing sales strategies that promote our brand portfolio across various channels, both online and offline. Your expertise in marketing, creativity, and leadership skills will be essential in maintaining and growing our presence in the retail market.

Key Responsibilities:

• Create, plan and manage omnichannel marketing calendar to drive overall revenue, marketing calendar.
• Financial budgeting for digital marketing, retail marketing and PR activities, ensuring a profitable and sustainable business
• CRM Savvy, know how to drive consumer data collection, recruit the right target audience.
• Grow the sales of the assigned portfolio
• To be able to plan and analyze social media channels,SEM, CRM data to optimize media buys and campaign spend
• Have a creative eye on what the brand stands for, work with the creative team to produce content and artwork for social media platforms, eDMs, online and offline Ad campaigns
• Create in-store and out-of-store events and campaign launches
• Plan and execute branding activities e.g. product seeding for media, KOLs and influencers, press events
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Coordinate with brand HQ on the development of marketing assets to be implemented in-store, such as signages, catalogues, brochures etc.
• Post evaluation analysis of all events, campaigns, promotions and collaborations
• Manage agencies to ensure high level of campaign effectiveness
• Ensure proper implementation of campaigns that are in line with company's guidelines
• Assist to strategize and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Assist to respond in a timely manner to partnership and collaboration requests and assess them in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables
• Marketing analytics & reporting

Requirements:

• Masters/Bachelor's degree/Diploma or equivalent in Business and Marketing
• 1 years of experience in marketing brands.
• Good leadership and people management capabilities; provide clear direction to the team
• Creative thinker, possess learning agility, able to work under a dynamic and fast-paced working environment
• Good communication and interpersonal skills

Roles & Responsibilities

· Prepare, cooking and packing cooked food.

· Receive raw materials, check them for accurate quantity and store them in proper places.

· Measure ingredients according to the formula provided.

· Receive food processing orders and ensure that plans are laid out to follow orders.

· Cleaning and maintaining work areas.

· Must have minimum 2years relavant work experience

· Must compliance with food and hygiene requirement from government.

· Must able to work in weekend and public holiday

Responsibilities for Food And Beverage Manager

- Develop a relationship with regular customers
- Follow food and safety regulations
- Order food supplies for the kitchen
- Ensure that customers are satisfied with food and service
- Assist with marketing events
- Create restaurant policies
- Hire and train new restaurant staff

Qualifications for Food And Beverage Manager

- Min 5 years experience
- Great organizational skills
- Ability to delegate tasks
- Great leadership abilities
- Customer oriented mindset
- Ability to communicate with all levels of staff

Job Scope:

• Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
• Promotes and secures orders from existing and potential customers through a relationship-based approach
• Always communication by calls and in-person visits and presentations to existing and prospective customers
• Generate leads through various channels, including cold calling, networking, and digital marketing.
• Follow up on leads and convert them into sales.
• Maintain a CRM system to track and manage leads, opportunities, and customer interactions
• Reporting to management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Provide exceptional customer service and support throughout the sales process
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth
• Gather and analyze data to develop insights that drive informed decision-making
• Continuously improve sales skills through training, workshops, and self-directed learning
• Maintain accurate and up-to-date sales records, including client interactions, sales activities, and outcomes
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports for senior management.
• Stay updated on product knowledge, market trends, and industry best practices

Job Requirement:

• At least bachelor’s degree in any field.
• At least 3 years total working experiences in sales or marketing.
• Proficiency in marketing principles, strategies, and tactics.
• Ability to create and execute marketing plans, campaigns, and strategies.
• Knowledge of target audience analysis, segmentation, and targeting.
• Familiarity with marketing analytics and data-driven decision making
• Excellent communication and interpersonal skills for working with clients, vendors, and team members
• Creative thinking and problem-solving abilities to handle unexpected challenges
• Attend to emergency call and able to work during public holiday or weekend if required
• Willing for travel for on-site client meetings
• Willing to travel islandwide with own transportation arrangement.
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

Description

• Ensure cleanliness of the food shop, all equipment, tools and physical building surfaces.
• Manage invoices & receipts for all stocks.
• Coordinate with suppliers on orders and deliveries.
• Handle cash, inventory and prepare nighty closing reports.
• Provide customer service that is fast and friendly.
• Adhere to all food hygiene standard and procedures.
• Supervise and arrange staff work schedule according to needs.
• Any duties which may be assigned from time to time.

Job Requirements

• At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen.
• Must prepare to work during weekends, public holiday and overtime as and when required.
• Good communication skills.

Roles & Responsibilities

· Prepare, cooking and packing cooked food.

· Receive raw materials, check them for accurate quantity and store them in proper places.

· Measure ingredients according to the formula provided.

· Receive food processing orders and ensure that plans are laid out to follow orders.

· Cleaning and maintaining work areas.

· Must have minimum 2 years relavant work experience

· Must able to work in weekend and public holiday

Applicant has to be team player and should be able to work on weekends . applicant has to have a knowledge of wines and cocktails . Knowledge of indian cuisine is a must . Making of menu with the executive chefs and bringing in groups will be an added advantage. Working on weekends is a must . Applicant will report to directort

Job Description

- Manage outlet business matters on daily basis

- Maintain operations at store level including hiring and HR management

- Inventory Stock taking and ordering

- Accountable for outlets sales and banking

- Scheduling staff working hours

- SOP driven

- Must work stations during peak period to assist outlets and identify bottlenecks to improve workflow

- Monitor and plan staff training development

- Monitor staff productivity, achieve company goal progress and store activity level

- Involve in projects relating to the company, improving overall efficiency and level of operations

- Manage and Resolve customers feedback, and earn loyalty

3-5 years of F&B Experience

At least diploma

Drive and Passion in F&B

Team player

Able to work weekends and public holidays

Bartender / Mixlogist
Location: North Bridge Road Singapore 188719 (Raffles Hotel Arcade) / Central / CBD area
Working Day : Mon to Sun ( 44hrs work week, 2 days off)
Working Time: 11am to 11pm ( might have 1 to 2 days split shift)
Work after 12am will have a company transport send directly to home.
Salary: $2500 - $4500 (depending experiences)

Responsibilities:

• Assist the Operations Manager in the daily operations and assigned responsibilities.
• Be familiar with preparation, ingredients and presentation of all drinks offered in menus.
• Interact with customers, take orders and serve food & beverages.
• Ability to keep Bar organised, restock and replenish Bar inventory and supplies.
• Perform daily and month-end inventory count.
• Make every effort to ensure the comfort and enjoyment of Guest’s beverage requests throughout service.
• Perform any other duties as assigned by the Operations Manager.

Requirements:

• Must have a minimum of 2 to 3 years of experience in Bar operations.
• Knowledge of cocktails, liquors, spirits and wine.