Job Summary: 

We are seeking an experienced and detail-oriented Customer Account Manager to join our team. The ideal candidate will play a key role in managing customer relationships, ensuring consistent order fulfillment, and providing valuable insights into market demand forecasts

Remuneration Package:

• Job Grade: Manager
• Salary: $7,000 - $9,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Maintain strong relationships with assigned clients in the semiconductor industry. Serve as the main point of contact for customer inquiries, orders, and concerns.
• Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery of products. Collaborate with internal teams to address any issues or delays.
• Work closely with clients to understand their market demand and provide accurate forecasts. Use market insights to proactively plan for production and inventory management.
• Regularly communicate with clients to update them on order status, product availability, and any relevant industry updates. Be responsive to client inquiries and provide solutions to challenges.
• Advocate for the customer within the organization, ensuring their needs are met and expectations are exceeded. Collaborate with technical teams to align solutions with customer requirements.
• Identify opportunities for upselling and cross-selling additional products or services. Work with the sales team to maximize revenue from existing accounts.
• Address and resolve any customer issues or concerns promptly. Collaborate with internal teams to implement corrective actions and prevent future challenges.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer account management within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor packaging technologies and market dynamics.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proactive and customer-focused approach.
• Proficient in using CRM tools and other relevant software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Perm with AWS and Bonus
• Must have experience as a finance business partner and be able to provide insights for decision making and have led a team before
• Possess CA / CPA certification

Job Description

• Assist with the preparation of weekly flash report.
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time.
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc...
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner.
• Liaise with external auditors on audit matters and manage the audit process.
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines.
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making.
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely.
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects.
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA qualification or its equivalent.
• Possess at least 4 years of relevant experience preferably with some audit background
• Experience in Shipping is a plus.
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel.
• Self-starter with strong analytical and problem-solving skills.
• Meticulous and organized.
• Strong communication skills and interpersonal skills.
• Good team player and manager with capability to lead, develop and drive performance of the team members.
• Able to multi-task and work in a fast-paced environment with tight deadlines.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Hybrid work arrangements
• Medical & Insurance Coverage

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

You will be involved in the software development lifecycle activities such as analysis, design, development, implementation, and maintenance of a variety of mission-critical web applications using different technologies.

What we are looking for

• Hands-on knowledge and proven experience in end-to-end web application development life cycle, which includes implementation, troubleshooting, performance tuning of web applications
• Technically competent in one or more of the following languages, tools and technologies:
­ Frontend/full-stack development experience using Adobe Experience Manager (Sites/Forms) and Microsoft Azure development platform such as .Net core, Logic Apps, App Services, Azure Data Factor, SQL database,
­ Others such as Angular, CSS, HTML, JavaScript, etc.
­ Micro-services and container technologies (e.g. Kubernetes)
­ Restful API, OAUTH 2 and 2 Way SSL
• Experience in the following will be an added advantage:
­ UI/UX design
­ Adobe technologies (e.g. Adobe Analytics, Adobe Target, Adobe Launch, Adobe Campaign, Adobe Audience Manager)
­ Azure DevOps
­ GitHub
­ Agile software development tools and standards (e.g. SCRUM)
• Good communication, strong analytical and problem solving skills

Seniority of appointment will commensurate with relevant work experience.

What you can expect
• A challenging and rewarding career
• A variety of formal and informal training where you can hone your skills in the evolving technology landscape
• Promotion opportunities through your capability and on the job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model where you can work remotely up to 50% of the time
• A productive yet growth-oriented workplace with flexible dress code where you are empowered to decide your appropriate outfit for the day
• Comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661