You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Manager acts as the main liaison between the agency and the client. A manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery. 
 
Expectations of an Account Manager 

• Be the main point of contact to the client day-to-day 

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends  

• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief 

• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations 

• Presents production estimates for client approval 

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates 

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement 

• Attends shoots and edits to ensure client approval and satisfaction  

• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes 

• Works with studio, producers and project management teams to deliver on time, and on budget 

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe    

Expectations as a member of our community 

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets 

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other 

Fleek TCM is a beauty salon located at the Heart of Jurong west market. Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments. We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced beautician / consultant (Full-Time) to our growing family.

1) MANAGER

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the senior manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge

- Must hit personal sales target

Fleek Salon is a beauty salon located at the Heart of Jurong west market. Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments. We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for Experienced Full Time to our growing family:-

Basic Salary + Commission

1)Beautician

2) Beauty consultant

3)Hairstylist

4)Senior Hairstylist

5)Manager

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience.

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

-Problem solving

- Beauty / Facial knowledge

-MUST HIT PERSONAL SALES TARGET & COMPANY TARGET

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

SHANGHAI TCM WELLNESS is a beauty TCM located at the Heart of Jurong west market.

Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base.

We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments.

We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced MANAGER (Full-Time) to our growing family.

Basic salary + Commission

Basic requirements:

- 6 days work week
- Other ad-hoc duties instructed by the management

- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- must have positive attitude and willingly to take new task and learn.

- Beauty / Facial knowledge

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. The Account Manager acts as the main liaison between the agency and the client. A manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery. 

Expectations of an Account Manager 

• Be the main point of contact to the client day-to-day 

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends  

• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief 

• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations 

• Presents production estimates for client approval 

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates 

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement 

• Attends shoots and edits to ensure client approval and satisfaction  

• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes 

• Works with studio, producers and project management teams to deliver on time, and on budget 

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe  

Job Responsibilities:

• Identify project design hazards, construction risks, and constructability issues.
• Develop corresponding mitigation measures together with the project team.
• Chair regular risk mitigation meetings and training with clients and internal parties.
• Advise management on alternative safer and higher productivity construction methodologies.
• Review method statements and risk assessments for safety and construction compliance.
• Attend meetings related to construction progress, risks, etc.
• Any other duties as assigned by the Managements.

Job Requirements:

• Have reasonable exposure in safety and health for construction especially on transportation infrastructure projects in a similar nature
• Attended the Design for Safety (DfS) for Professional Course and passed the assessment or equivalent.
• A registered PE or Architect with a Practicing Certificate OR
• Minimum 10 years relevant experience in the design and the supervision of the construction of structures with at least 5 years in design which includes contributions to designs and writing specification
• Have a degree accepted by PE Board or Board of Architect and construction related degree accepted by Singapore Institute of Surveyors (SISV) and Society of Project Managers (SPM)
• Possess excellent leadership, planning, good management skills, interpersonal communication and negotiation skills
• Have experience in LTA projects have an advantage

Job Description:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare tender and contract documents, including bills of quantities.
• Evaluate tenders from contractors and subcontractors and, where appropriate, negotiate with the contractors.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to client and subcontractors to facilitate the smooth workflow process.
• Communicate with the client, management, sub-contractors and keeps track of the progression of both main contract and sub-contract.
• Monitor and keep track of project progress and are responsible for the measurement and valuation of variations in the work during the contract, for agreement of interim payments and the final account.
• Perform all duties in accordance with CCCC policies, processes, systems and procedures.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Bachelor's Degree in Quantity Survey or equivalent.
• More than 4 years of working experience in the related field is required for this position.
• Acquired with both civils and architectural knowledges is preferable.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• 5.5days work week

Job Description:

• Prepare designs, sketches and reports with supporting calculations for projects, and supply drafting staff with information to assist in the production of detailed drawings, the development of quantities, materials lists and cost estimates as required.
• Coordinate with suppliers, clients, consultants or commissioning engineers concerning the design, installation or construction and commissioning of assigned work.
• Prepare technical submissions for materials, construction methods and C&S shop drawings.
• Resolve any construction issues on drawings and liaise closely with relevant departments as well as the authorities, to ensure consistency with contractual technical specifications and statutory rules and regulations.
• Report on work progress during meetings.
• Attend site inspection with required.
• Any other tasks that assigned by reporting officer.

Job Requirement:

• Possess a Degree in Engineering (Civil)
• Experience in handling LTA Infrastructure design works
• At least 8 years design experience
• Good knowledge of the various engineering design software, for instance Autocad, BIM
• Candidate with strong relevant years of experience will be considered for senior positions

Job Description:

• Experienced in structural engineering design works mainly for road/viaduct projects.
• Supervision of drafting for the preparation of project documentation.
• Prepare designs, sketches and reports with supporting calculations for projects, and supply drafting staff with information to assist in the production of detailed drawings, the development of quantities, materials lists and cost estimates as required.
• Assist in the preparation of technical detail for quotations, contract documentation and technical specifications.
• Prepare technical submissions for materials, construction methods and C&S shop drawings.
• Liaise with suppliers, clients, consultants or commissioning engineers concerning the design, installation or construction and commissioning of assigned work.
• Participate in the planning of projects as required.
• Previous experience in the use and application of Appropriate Singapore local and international Standards for structural design.
• Attend site inspection with required

Job Requirement

• Bachelor of Engineering (Civil) with minimum 5 years of structural engineering experience.
• Good knowledge of the various engineering design software, for instance Autocad, BIM
• Experienced in LTA projects would be advantage.
• Excellent written and verbal communication skills with an excellent eye for detail.
• Team Player.
• Meeting delivery deadlines and budgets.

Job Description:

• Prepare designs, sketches and reports with supporting calculations for projects, and supply drafting staff with information to assist in the production of detailed drawings, the development of quantities, materials lists and cost estimates as required.
• Coordinate with suppliers, clients, consultants or commissioning engineers concerning the design, installation or construction and commissioning of assigned work.
• Prepare technical submissions for materials, construction methods and C&S shop drawings.
• Resolve any construction issues on drawings and liaise closely with relevant departments as well as the authorities, to ensure consistency with contractual technical specifications and statutory rules and regulations.
• Report on work progress during meetings.
• Attend site inspection with required.
• Any other tasks that assigned by reporting officer.

Job Requirement:

• Possess a Degree in Engineering (Civil)
• Experience in handling LTA Infrastructure design works
• At least 8 years design experience
• Good knowledge of the various engineering design software, for instance Autocad, BIM
• Candidate with strong relevant years of experience will be considered for senior positions

Job Description:

• Experienced in structural engineering design works mainly for road/viaduct projects.
• Supervision of drafting for the preparation of project documentation.
• Prepare designs, sketches and reports with supporting calculations for projects, and supply drafting staff with information to assist in the production of detailed drawings, the development of quantities, materials lists and cost estimates as required.
• Assist in the preparation of technical detail for quotations, contract documentation and technical specifications.
• Prepare technical submissions for materials, construction methods and C&S shop drawings.
• Liaise with suppliers, clients, consultants or commissioning engineers concerning the design, installation or construction and commissioning of assigned work.
• Participate in the planning of projects as required.
• Previous experience in the use and application of Appropriate Singapore local and international Standards for structural design.
• Attend site inspection with required

Job Requirement

• Bachelor of Engineering (Civil) with minimum 3 years of structural engineering experience.
• Good knowledge of the various engineering design software, for instance Autocad, BIM
• Experienced in LTA projects would be advantage.
• Excellent written and verbal communication skills with an excellent eye for detail.
• Team Player.
• Meeting delivery deadlines and budgets.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Description

• Reports Construction Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submission
• Produce weekly site progress report and necessary submission
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.
• To take on PE Assignee Supervision Role

Job Requirement

• Degree in Civil Engineering or equivalent
• Independent with good communication skill
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Able to start immediately or within a short notice period will have added advantage
• RE Registration with IES of Singapore

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Bachelor's Degree in Quantity Survey or equivalent.
• Entry level or with 1-2 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Have done Additions and Alteration projects will be advantages.
• Location: West.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Description

• Reports Construction Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submission
• Produce weekly site progress report and necessary submission
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.
• To take on PE Assignee Supervision Role

Job Requirement

• Degree in Civil Engineering or equivalent
• Independent with good communication skill
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Able to start immediately or within a short notice period will have added advantage
• RE Registration with IES of Singapore

We are seeking an experienced and dynamic IT Manager to join our team at Mondrian Singapore Duxton. In this role, you will oversee the IT infrastructure, support hotel operations, and implement innovative technology solutions to enhance our guest experience.

How your day looks like?

• To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments
• To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned
• To ensure the physical and logical security of IT system
• To ensure hotel is fully compliance & in place with the IT self-assessment requirement
• To review and take necessary action against IT Checklist (daily, weekly, monthly & yearly) completed by IT Executive
• To review backup status updated by IT Executive
• To perform periodical user access review for various systems
• To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup
• Conduct capacity and performance studies recommending appropriate action to maintain standards of performance and capacity.
• Assist in performing hardware and software evaluation tests and determine appropriate installation or upgrade schedule.
• Administer, maintain and provide network level support for Hotel, Bar and Restaurant. Ensure functional integration of network and database server software and LAN hardware/software components.
• Perform fault isolation, problem determination and problem resolution of standard set network and serve problems to ensure proper integration of software and hardware components.
• Conduct capacity and performance studies pertaining to network file segments and servers (when applicable). Recommend appropriate action where performance is below objective or where capacity may be nearing its threshold.
• Assist in the monitoring and maintenance of process server and related network functions to ensure all components are performing optimally and in concert with each other.
• Perform hardware and software evaluations with individual workstations (when necessary) and determine appropriate installation and/or upgrade schedule.
• Maintain complete and thorough knowledge of new releases of network and server software.
• Document disaster recovery procedures and perform production turnover procedures with all application including but not limited to Opera Cloud, Symphony Cloud and other hotels systems.
• Maintain department objectives and keep consistent with objective from Business Units and Corporate Units.
• Run training classes for individual workstations and new applications. As well as attend training classes
• To develop and maintain good relationships IT providers
• Perform other duties as required by management.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities:

• Lead and manage fragrance production operations to meet production target and customer’s specifications

• Provide leadership and work directions to the production team in consistent with business objectives and company policies.

• Responsible for the production manpower planning, hiring, allocation and cost control.

• Ensure finished products that comply with customer specifications and company regulatory requirements and standards

• Investigate and find out the root cause with regards to customer complaints and internal rejects

• Work closely with Planning, Purchasing and Research & Development Departments to ensure efficient stocks level of raw materials to meet timely delivery of finished products

• Ensure that the Standard Operating Procedures (SOP's) are current, accurate and team are trained in the relevant job according SOPs.

• Initiate reviews of production budget, processes, policies and procedures to improve efficiency, reduce cost and increase productivity whilst maintaining industry standards of quality and safety

• Monitor, study and improve on machine utilization, work & material, production cost performance and initiates cost reduction program

• Identify, plan and coordinate developmental training needs for staff to maintain standards of competencies.

Qualifications:

• Degree in Chemical Engineering, Manufacturing, or related field
• 5 years of experience in a Chemical manufacturing operation
• 3 or more years of experience in a Managerial or leadership role
• Demonstrated good organizational and interpersonal skills and able to communicate well with all levels of staff in the organization.

We are seeking an Account Manager to join our supportive sales team. This role will suit someone who is highly motivated and well-organized with excellent written and verbal communication skills and attention to detail. You will have a positive attitude, be a strong team player with a desire to learn and work hard and be able to adapt to a changing environment while working accurately to meet deadlines.

Package Includes: Basic $2,500-$3,000 + KPI Incentives (Up to $2,000) + AWS

Responsibilities

Account Retention:

• Ensuring business retention of existing cross border accounts and further penetration
• Monitoring and analyzing key accounts shipping trends/volume and revenue sustainability
• Providing consistent updates to management on areas of improvement for sales performance
• Proactive negotiation with clients on contractual rates to ensure business retention
• Maintain positive relationships with existing merchants as the main touchpoint and attend to their needs Provide solutions and resolve issues professionally and promptly

Account Development:

• Source for new opportunities and cross-selling of product mix Import & Export
• To handle all incoming international delivery leads
• Work on International inbound and outbound leads diligently
• Uncovering new areas of business opportunities and having a sustainable pipeline strength of 20% vs plan
• Provide weekly updates on pipeline strength and progress of potential opportunities
• Reporting of weekly activities with clients (visits/calls & meetings)
• Having a good collaboration with internal business units- stakeholders to deal with clients’ issues/challenges and concerns appropriately
• Accountability to deliver ad-hoc projects/tasks that have been assigned

Requirements:

• Minimum 2 years of working experience in an Account Manager role. Relevant experience in ecommerce logistics and cross-border ecommerce is an added advantage
• Minimum Bachelor's Degree in Logistics and Supply Chain Management or other relevant fields
• Strong communication and interpersonal skills to build relationships with internal and external stakeholders
• Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
• A self-motivated, result-oriented individual, passionate about sourcing new business
• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
• Proactive, resourceful with the ability to work well independently or in groups
• Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment

If you feel that you meet the above requirement and share the same value as us, simply submit your application with your CV, academic records, and your reference letter (if any).

We look forward to receiving your application!

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth
• Assist Management Team in other strategic research and related projects
• Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness
• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

As a Marketing Manager, you will be part of the regional team and portfolio for Asia. 

Your key responsibilities include:

• Build and manage relationships with customers in the country/ region where one is assigned
• Coordinate and manage the day-to-day marketing activities, buy and sell of any energy commodity
• Develop long term business structure and originate new businesses
• Identify and seek suitable investment opportunities  
• Collaborate and work closely with all related Trading desks

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The position is responsible for managing the day to day business of the Raffles Boutique, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Develop merchandise to optimize profitability, develop innovative ideas, plans and maintain statistical and financial reports.

Primary Responsibilities

Providing a Great Shopping Experience to Meet Company Financial Targets

• Work towards achieving set targets and budgets.
• Allocate, review and control expenses & budget
• Involve in strategic & long as well as short term planning.
• Develop new merchandise items with vendors and explore new trends.
• Review and analyze slow moving merchandise daily & maximize on fast moving merchandise.

Product Development of Raffles Created Products and Collaborations to Drive a Diverse Product Mix

• Create new products according to market trends and Raffles Boutique trends that will grow Raffles Boutique product mix and revenue strategically
• Create partners and collaborate with local/regional makers through different business models to develop Raffles own in-house products to diversity product mix
• Work closely with Marketing, Commercial, Sales, Revenue and Purchasing teams to understand and develop synergies of products that appeal to guests from all segments.

Provide a Retail Experience That Meets Guest Expectations

• Supervise and lead the monthly inventory stock take together with Finance.
• Control and maintain well-balanced stock levels in the Raffles Boutique.
• Create value for loyalty members by tactical and strategical offerings.

Supervision/Training of the Retail Team

• Induction and training of Retail Associate, Leader and Executive in sales, revenue, technical and product knowledge skills as well as stock take/order procedures.
• Manage team within guidelines of the hotel in fair, efficient and timely manner.
• Coach Retail Associate, Leader and Executive to constantly improve or maintain performance, give guidance when performance is below expectation.

Visual Display & Confidentiality Level at Workplace 

• Ensure that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• Oversee and ensure smooth processing of Mail order request.
• Providing feedback from guests to enhance guest’s experience.
• Observe good telephone etiquette at all times.
• Familiarize with any promotional events for the Raffles Boutique or any other area of the hotel.
• Corporate purchase/Festive hampers.
• Record and handle any defective and damaged goods.
• Build a loyal following among local market through managing the gourmet corner.
• Actively work on successful positioning and managing of the shop/gourmet website.
• Performs any other duties and responsibilities that may be assigned.