Job Description

· Handle all other HR matters and administrative tasks as assigned by the manager

· Handle leave administration

· Responsible for a full spectrum of Human resources and Payroll

· Lead recruitment process including placing job ads, selecting candidates, and managing interviews and related administrative processes such as vetting, preparing company letters, and other ad-hoc duties

· Manage off-boarding process for resignation and terminations including conducting an exit interview

· Oversee existing employees’ duties and work performance including appraisal

· Perform other work duties necessary for the company

· Prepare all company letters (LOA, Memo, Company Forms, Awards, etc.)

· Process monthly staffs payroll and claims, calculate overtime and attendance checks

· Process monthly CPF, Levy Submission, Levy Waiver, IR21 and IR8A

· Process work passes application and liaises with immigration on foreign workers related matters including application, renewal & cancellation

· Record keeping for employee personal files and ensure accurate information are updated

· Submission of government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.

Job Requirements

· Minimum 2 years of experience in Human Resource management

· Possess a Diploma or Bachelor’s Degree in Human Resources or Business Administration-related discipline

Creating and managing team schedules. In some cases, organizations have set hours for their entire workforce

Reporting to HR and senior management. Managment Executive serve as a bridge between upper management and other employees

Management Executive is also responsible for salary and leave and payslip

We are looking for an Executive/ Assistant Manager to join our team for assisting execution of ongoing programs and helping with the roll-out of new education programs.

In this role, you will be responsible for providing support to a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

Managing Education Programs

- Track program enrolment and assist with any queries related to the enrolment process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Oversee the program execution, including manage the temp staff hired during program execution.

- Analyse and present feedback data from the programs conducted.

- Develop information materials related to the programs.

General Administrative Tasks

- Work with the program design team to understand the details of program content and delivery methods.

- Conduct outreach activities for existing and new groups of clients (mainly education institutions).

- Help with the drafting is letters and documents related to programs.

- Analyse and present feedback data from the programs conducted.

- Maintain program related accounts and invoices

- Assist the Directors with other general Admin work (filing of documents, scheduling meetings, sending invitations, setting zoom meetings etc)

Requirements:

• A degree or diploma in a relevant field.
• 3-5 years of work experience in account management, administration, procurement or project management.
• Good communication skills, both written and verbal.
• Strong presentation, negotiation, and interpersonal skills.
• Good IT skills (including Microsoft Office, Google Sheets, Zoom, etc)

The Senior Accounts Executive/Executive assists the Finance Manager in all finance-related operations

Key Responsibilities

· Run day-to-day operations related to accounts payable and/or receivable

· Able to handle full set of Accounts

· Liaise with vendors and/or customers to address financial requests and queries

· Prepare GST schedule as required

· Preparing of commission

· Handle accounting functions related to posting of entries into the system/assign account code

· Liaise with auditor and tax officer for all the quires.

· Perform other ad-hoc duties as necessary

Requirements

· Diploma in Accounting or equivalent

· Ability to work independently or as a team player

· Willing to learn

· Workplace at Boonlay

Job Roles & Responsibilities

• To liaise with all government agencies pertaining to all DG license applications and / or renewals.
• To support various departments in reading SDS to define the appropriate storage locations.
• To carry out periodic reviews of SOP and audit, to ensure that all DG operations are carried out in compliance with applicable local regulatory requirements and policies.
• To support Compliance Manager in managing group ISO documentation and audits.
• To carry out any ad-hoc tasks, projects or assignments assigned from time to time.

Job Requirements:

• At least 3 years of relevant experience in handling DG cargo and well verse in reading SDS.
• Knowledge in DG regulatory matters is a must.
• Keen to learn and willing to take responsibility.
• Able to communicate and work well with various departments to improve work processes.
• At least a Diploma in Chemical science.
• Able to work within short notice.

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)
• 5 days' work week

1) Responsible for assigning correct fleet resources (tow trucks) to real-time and pre-scheduled job

2) Overall in charge of all Fleet (Tow Drivers and Lorry Drivers)

3) Monitoring and recording of staff fleet performance, attendance, discipline and management

4) Ensure daily,weekly and monthly KPIs are met and not limited to any task assigned by management

Job Description

· Procurement and sales

· Source & procure equipment/ components/ spares, etc.

· Vendor evaluation and registration

· Prepare purchase requisitions

· Price negotiations

· Prepare sales contracts

· Prepare shipping documents

· Management of supplier and client relationships

· Resolve issues related to requirements, substitutions, damages, quality, delivery and other important terms and conditions.

· Ensure accurate and timely payment for invoices

· After sales service

Job Requirements

· Candidate must possess a Diploma in Engineering or Business Admin with at least 5 year(s) of relevant experience in Marine/ Shipyard.

· Strong communication negotiation and interpersonal skill

· Bilingual in English and Mandarin

· Proficient in Microsoft Office applications (Outlook, Excel, Words and Powerpoint, etc.)

R&D Executive

Position Overview: We are seeking a dynamic and innovative R&D Executive to join our team in the manufacturing of dairy products. The ideal candidate will play a crucial role in developing new products, improving existing formulations, and ensuring that our products meet the highest standards of quality and safety.

Key Responsibilities:

• Product Development: Lead the research and development of new dairy products, including formulation, testing, and scale-up processes.
• Quality Improvement: Analyze and enhance existing products for taste, texture, shelf-life, and nutritional content.
• Regulatory Compliance: Ensure all products comply with relevant food safety and quality regulations, including labeling and nutritional guidelines.
• Market Research: Conduct market analysis to identify trends, consumer preferences, and opportunities for new product development.
• Collaboration: Work closely with cross-functional teams, including production quality assurance, to ensure successful product launches.
• Monitoring: Oversee the unstuffing of incoming cargo for urgent usage, ensuring timely availability of materials.
• Trial Samples: Ensure that trial samples meet the required specifications of customers before proceeding with production.
• Raw Material Testing: Verify that raw material test results are available and meet specifications prior to production.
• Documentation: Maintain accurate records of experiments, formulations, and processes, and prepare reports for management review.
• Innovation: Stay updated on industry advancements and emerging technologies in dairy processing and product development.

Qualifications:

• Bachelor’s degree in Food Science, Dairy Science, or a related field
• Proven experience in R&D within the food or dairy industry (3+ years preferred).
• Strong understanding of dairy processing techniques and product formulation.
• Familiarity with food safety regulations and quality assurance processes.
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.
• Proficient in using laboratory equipment and software for data analysis.

Job Description and Responsibilities

• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector.
• To establish project clientele locally and work closely with the sales team to increase the revenue channel.
• Take ownership and lead business development efforts in selected market segments.
• Work with partners & our sales team to identify the opportunity to promote the company’s products and services to meet the financial target set by the company.
• To execute plans and strategies set by General Manager and the company.
• Work with partners with key internal functions and activate current non-active customers in the company to maximise the financial target.
• Attend to sales enquiries and prepare quotations.
• Issue sales orders and delivery orders.
• Liaise with the warehouse to ensure that shipments are delivered on schedule.
• Any other tasks as assigned by the Management from time to time.

Job Requirements

• At least a Diploma from a reputable institute.
• Minimum 2 years of experience in a construction related sector.
• Proficiency in English writing and speaking in order to communicate with internal and external customers. Proficiency in Mandarin is a plus.
• Excellent negotiation skills, and knowledge of MS Excel, Words, and Powerpoint.
• Ability to initiate and implement changes, ensuring processes and internal controls are in place.
• Ability to work closely with The Management and come up with effective strategies to further grow the business.
• Ability to work flexibly, under pressure and meet demanding deadlines, as well as the ability to prioritise and manage conflicting demands.
• Excellent interpersonal, communication, and presentation skills and ability to liaise with people at all levels.

Roles & Responsibilities

• Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders.
• Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals
• Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.
• Works closely with all stakeholders include procurement teams to support timely contract price adjustment
• Ensures all POs and WOs and payments flow from procurement & subcontractor team into the Project Cost Code system
• Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary
• Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document
• Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing
• Manage/ administer the subcontracts with subcontractors
• Issue work order
• Organise kick off meeting and other ad‐hoc meetings with subcontractors
• Handle and maintain performance securities with subcontractors
• Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters
• Procure all subcontracting work within budget and in accordance to comply financial guideline
• Monitor subcontracting cost and ensure within allocated budget
• Finalises project final accounts settlement with subcontractors and close out
• Participate in monthly cost review, if required. Manage warranty/ defect claims if any
• Participate in Project meetings, interface with cost control, procurement and others.
• Ad hoc assignment

Requirements:

• Degree in any Engineering disciplines
• 3‐5 years of experience in contracts administration
• Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants will be an added advantage
• Good team player and able to work independently with minimal supervision
• Willing to commit overtime as and when required

Responsibilities: -

Purchasing Functions

• Handling procurement activities including sourcing, liaising, price & contract negotiation with existing and new suppliers for the purchase of security systems devices and equipment.
• Raise PO promptly.
• To match all DOs to POs and monitor delivery schedule.
• Manage and update stock prices in system.
• Work with Sales/Technical team to avoid costly urgent and sudden shortage/ramp up of stocks, as well as urgent follow up with suppliers on critical stocks required.
• Collaborate with Sales, Finance & Technical to manage subcontractors and suppliers.
• Monitor any potential slow-moving stocks which may lead to obsolescence and maintain optimal level of stocks according to usage demand.
• Establish and negotiate for reliable and effective freight cost.
• Analyse monthly stock report and recommend on replenishments quantity.
• Identify and implement process improvements within purchasing functions.

Administrative Functions

• Prepare documentations for Engineers including delivery orders, testing & comissioning, safety documents, etc.
• Support projects including monitoring follow up/outstanding list, liaising with vendors/user on schedule, consolidating meeting minutes, etc.
• Prepare weekly reports, monthly project management report, customer reports.
• Collating worker’s information quarterly in accordance with PDPA standard used by Project team for site document submission.
• Attend to customers’ enquiry and feedback and channel to relevant PM/PE.
• Provide office administrative and secretarial support to Project team including booking of meeting room, etc.
• Identify and implement process improvements within administrative functions.
• Preparation and submission of service quotation for customer including following-up action, creating sales order/job card/service call log, create job journal, etc
• Analyse customers’ request and channel to relevant dept for follow-up action, ensure all cases are attended to and closed promptly.
• Assist Finance in billing matters pertaining to modification jobs (collating and submitting of relevant documentations for billing).
• Assist Service Controller in requesting quotation from supplier/subcontractor.

Responsibilities:

• Perform administrative and general office support.
• Maintains both physical and digital filing system.
• Assist with SAP requests, DO and invoice processing.
• Assist with updating dept budgets and expenses.
• Assist with Dept budget and expenses tracking.
• Track and manage fixed Asset.
• Control and update records for PSM devices in TCSI.
• Maintain the stationery cabinets, ensuring items are properly stocked and replenished when necessary.
• Submit security clearance application for staff.
• Assist in onboarding new staff by preparing necessary document and orientation sessions.

Requirements:

• Minimum O/ A Level
• Minimum 1 year of administrative experience
• Good Knowledge in MS office
• Good Interpersonal, presentation & communication skills
• Well organized and able to work independently with min supervision
• Good team player
• Experience developing internal processes and filing systems
• Candidate with some finance accounting knowledge will be an advantage

Responsibilities:

• Check and count physical quantity of incoming AFE deliveries in N4 and warehouse including RCWS & C4 equipment, harnesses, radios and RCWS LRU
• Key in excel sheet on incoming AFE deliveries, assist in keeping track and monitoring shortages
• Track and key in SNCA and monitor on all AFE SNCA including tracking of return items from SNCA
• Assist in documentation and filing, keeping track and updating of folio sheets
• Tracking and keying of Patents cost
• Assist in preparing documentation for billing

Requirements:

• O Level with a few years of working experience in administrative or engineering-related roles
• Or Diploma in related field with or without prior working experience.
• Proficiency in Microsoft Excel and Word.

Responsibilities:

· Processing of sales orders, delivery orders, and invoices accurately ad timely

· Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment

· Provide feedback on the efficiency of the customer service process.

· Answer all product-related questions in a polite manner and addressing queries promptly.

· Prepare written and verbal quotations to customers timely and accurately

· Follow up on inquires through communication channels, maintaining strong customer relationships at all times

· Actively promote the Fischer Bell brand to Establish and develop new leads with potential customers

· Support the development of new and existing products

· Bookkeeping of customers’ transactions, complaints and all necessary records.

· Maintain a professional and positive attitude on all times

· Continuously improve product knowledge and sales skills to provide exceptional service

· Other duties as assigned by management

Outdoor Sales Responsibilities:

· Identifying potential customers and gathering information about their needs and preferences.

· Visiting potential clients at their locations to present products or services, demonstrate features, and explain benefits.

· Establishing rapport and maintaining strong relationships with existing and potential customers to ensure customer loyalty and repeat business.

· Preparing and delivering compelling sales presentations tailored to the specific needs of each customer, highlighting how the product or service can solve their problems or meet their requirements.

Requirements:

·Min. O levels and above

· Ability to handle customers amicably and maintain professional customer service skills

· Excellent oral and written communication skills

· Meticulous and detail-oriented

· Proficient in MS Office application such as Word, Excel

· Class 3 Driving License

· Possess proactiveness and willingness to learn

· Sales Experience Preferred

· Proactive in generating leads

F&B Executive

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2700-$3300

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

Job Description:

• Data entry, invoicing and filings
• Handle partial set of account (AP,AR, GL, Accts Reconciliation)
• Key in all accounting transactions into accounting system
• Assist in preparing quarterly GST report
• Assist in preparing weekly and monthly reports
• Assist in monthly payroll and manage timesheet & leave records
• Assist in managing road tax and insurance renewals
• Perform any other related duties as assigned
• Handle general administrative work and ad hoc duties

Job Requirements:

• Candidate must possess at least Diploma in Accountancy/Finance. Otherwise, 2-3 years of relevant working experience is accepted
• Possess a willing-to-learn and proactive attitude
• Must be able to work independently and be resourceful
• Well organized with excellent time management, computer and communication skills
• Proficient in MS Office application
• Knowledge of XERO Accounting will be an advantage
• Preferable for candidate to start work immediately
• We regret only shortlisted candidates will be notified

Working Hours:

• Monday to Friday 8.30am to 6pm (Including of 1 hour of lunch break)
• Saturday (Alternate) 8.30am to 1pm

Duties & Responsibilities

• Responsible for full sets of Accounts
• Prepare month-end and year-end financial statements
• Prepare financial statements, payments, AR billings, journals, monthly schedules, bank statement reconciliations, staff reimbursements, GST submission etc.
• Prepare management reports i.e. project analytics, revenue, costs, cash flows, AP, AR, Related Party Transactions reconciliation for group reporting & etc.
• Liaise with internal and external parties on billings, payments, reconciliations, audit, taxation matters
• Assist in banking matters, account opening, LC, insurance bond & etc.
• Assist in corporate secretarial activities
• Coordination for physical inventory and fixed assets count on an ad-hoc basis
• Responsible for statistical filing
• Hands-on and work with other team members for finance deliverables

Requirements

• Accounting Degree, Partial ACCA or other relevant qualifications
• Proficient in MS Excel, Words, PowerPoint & etc
• Good communication, organization and administration skills
• Hand-on experience in Navision accounting software is an advantage
• Experience in construction industry is an advantage
• Min 1 year of experience. We welcome Fresh graduates too

Job Summary:

We are looking for a passionate Assistant Marketing Manager to be part of the Marketing team. You will be responsible for marketing design initiatives and campaigns for retails brands.

This role involves collaborating with internal teams and external partners to drive brand visibility, customer engagement, and revenue growth within the e-commerce space.

Key Responsibilities:

Develop and execute brand strategies to achieve sales and growth targets.

Oversee e-commerce brand performance, ensuring effective product positioning and presentation.

Create and manage brand marketing plans to align with company goals.

Analise P&L and key performance indicators to drive brand profitability.

Plan and execute new product launches, including pricing, placement, and positioning.

Conduct market analysis to identify growth opportunities and address competitive challenges.

Lead digital marketing efforts across social media and manage promotional partnerships.

Ensure consistent brand messaging and visuals across all digital platforms.

Address customer inquiries and maintain strong vendor and partner relationships.

Adapt responsibilities as needed to meet evolving business requirements.

Qualifications:

3-5 years of experience in brand management, marketing, or a related field (e-commerce experience preferred).

Strong analytical skills with the ability to interpret data and market trends effectively.

Demonstrated ability to manage projects and meet deadlines in a dynamic, fast-paced environment.

Excellent communication and interpersonal skills for cross-functional collaboration.

Familiarity with e-commerce platforms (e.g., Shopify, Shopee, TikTok) and digital marketing tools.

Proficiency in analytics platforms (e.g., Google Analytics) is an advantage.

1. Participate in rotational programs within finance department for different roles to gain broad accounting and finance knowledge.

2. Provide a full spectrum of day-to-day administrative and operational accounting support.

3. Learning all aspects of accounts functions and acquire skills needed to assume a management position.

4. Learn the management viewpoints, finance department policies and best practices through assignments and rotations among Accounts payables, Accounts Receivables, Treasury matters, General Ledger, Fixed Assets, Management report, Consolidation reports, Chinese report, etc.

5. Analyze financial data, prepare reports (both English and Chinese), and provide recommendations to improve processes and performance to enhance overall finance department efficiency.

6. Work collaboratively with colleagues across finance department and others business units or departments to ensure seamless process.

7. Take on special assignments like new system implementations, etc.

8. Work closely with finance team leaders to understand and provide day-to-day support.

9. Meet the key performance indicators set annually

10. Adhere to and execute tasks as instructed by Finance General Manager & Finance Manager to support the department’s plans and goals

Requirements:

1. Fresh graduate with a degree in Accountancy

2. Self-motivated & results oriented

3. Independent & resourceful

4. Competent in problem solving & possess strong analytical skills

5. Able to multi-task in a fast-paced environment

6. Good communication skills

Please state current salary, expected salary and resignation notice period required in the resume

Others Information:

1. 5-days work week

2. Daily meal subsidy

3. Medical, dental & insurance benefits

4. Company Transport: 2 ways from Jurong East

Salary: $3,450 per month

Duration: 11-month

Working hours:

Monday – Thursday: 8.30am to 6pm

Friday: 8.30am to 5.30pm

Location: Labrador Park

Responsibilities:

• Assisting in design and producing of communication materials (Socials, EDMs) to raise awareness of our portfolio of open-source companies
• Outreach to new developers’ communities and augment them to existing community
• Support outreach engagement efforts (Meet-ups & Conferences)
• Increase exposures for our portfolio of companies to interested developers
• Develop quarterly news update for Enterprise partners.

Requirement:

• A Diploma or Degree in any discipline, with exposure to event management and administration experience.
• Good written, verbal and presentation skills
• Good awareness of current affairs and interest in emerging tech landscape

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Responsibilities:

- Manage day-to-day operational requirements

- Support and manage after hours event coverage

- Plan and optimise the use of resources (scheduling of technicians, vehicles, spareparts etc)

- Supervise and monitor staff performance

- Schedule staff weekend duty

- Schedule inhouse production work

- Manage warehouse

- Back up IT team support (Offsite and Onsite): Technical hardware and driver support

- Administer and execute contracts

Requirements

- Diploma in IT or related fields

- IT knowledge required (have experience building a PC from scratch)

- At least 3 years experience in photocopier or related industry

- Possess a valid Class 3 licence and above.

- Good interpersonal and communication skills

- Leadership qualities

Job Responsibilities

· In charge of full-set accounts (BS& PL)

· Review AP& AR

· Preparation of monthly audit schedules

· Liaise with auditor, tax agents, company secretary & bankers

· Interco reconciliation

· Checking payment vouchers

· XBRL Filing

· Quarterly GST submissions

· Any other tasks

Qualifications

· Certificate/Diploma in Accounting

· Minimum 3 years of relevant experience in the areas of accounting

· Background in construction industries is an added advantage.

IMPORTANT

You may use the link to submit your job application

https://sy.seikowall-idd.com/TH6/public/hr/recruitment/eform_v1.xhtml?comp=SWPL

Responsibilities:

• Industrial Trends & Insights: Analyze market trends, data, and customer insights to generate ideas for NPD.
• Product Positioning: Define competitive positioning and unique selling propositions (USP).
• NPD Leadership: Oversee the entire NPD process, from concept to completion, including reformulations.
• Cross-functional Collaboration: Lead efforts with Regulatory, Marketing, Supply Chain, Manufacturers, R&D, and Quality for timely product delivery.
• Supplier Liaison: Source and coordinate with contract manufacturers and formulators; serve as the main contact for NPD discussions.
• Formula & Compliance: Review formulations and ensure ingredient/design compliance with regulations.
• Product Testing: Ensure understanding of product challenge tests, stability, and compatibility studies.
• Costing & Pricing: Research market prices, generate product costing, and propose pricing.
• Product Introduction: Conduct product training for marketing teams and sales leaders.
• Post-launch Management: Analyze product performance, manage feedback, and provide technical responses.
• CAPA Response: Address corrective and preventive actions raised by Quality.
• Standard Procedures: Contribute to and implement standard procedures aligned with industry and QMS standards.
• Other Duties: Perform additional tasks and projects to meet company goals.

Requirements:

• Degree in Cosmetics, Chemistry, or a related field.
• Minimum of 2 years of working experience in product development or management within the cosmetics or skincare industry.
• Preferred Candidates with an interest in marketing within beauty, skincare, personal care, or similar industries is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We are seeking a meticulous and tech-savvy Data Cleanup Specialist to join our Client Solutions team. The ideal candidate will be responsible for cleaning, transforming and migrating data into Salesforce, ensuring its accuracy, consistency, and compliance with company and regulatory standards. This role involves collaborating with cross-functional teams to maintain data quality and support effective CRM operations.

Key Responsibilities:

Data Cleaning and Transformation:

• Analyse and clean data to remove duplicates, correct errors, and standardize formats.
• Data assessment: Reviewing data to understand the volume, format, and quality.
• Transform legacy data into Salesforce-compatible formats using ETL (Extract, Transform, Load) tools

Data Migration and Maintenance:

• Map and import data into Salesforce using tools like Data Loader or Salesforce Inspector.
• Conduct post-migration quality checks to ensure data integrity.
• Assist to develop and implement strategies for ongoing data hygiene.

CRM Expertise:

• Preferably to understand Salesforce and/or other CRM data model, including objects, fields and relationships.
• Collaborate with stakeholders to understand field mappings and resolve data-related issues.

Data Governance and Compliance:

• Ensure all data handling adheres to applicable privacy regulations (e.g., PDPA).

Collaboration and Support:

• Work closely with Client Solutions, our vendor and IT teams to understand data requirements.
• Provide support on data best practices.

Automation and Reporting:

• Generate reports to monitor data quality and identify areas for improvement.

Job Requirements

• Diploma graduate with minimum 1-2 years working experience in data input and analysis roles.
• Experience with the CRM system, Salesforce and proficient in MS Excel.
• Understanding Salesforce objects (e.g., Leads, Contacts, Accounts, Opportunities) and relationships
• Experience with Excel to analyse and identify data inconsistencies
• Knowledge of standardizing formats, deduplication, and handling missing values.

Job Description:

• Provide introductory information about the company and its products and services to new customers
• Respond to customer inquiries
• Advise customers on products or services to best suit their specific requirements
• Prepare quotations and follow up with customers for their acceptance.
• Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
• Prepare delivery orders and other relevant documents.
• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
• Resolve customers’ concerns, if any.
• Build and maintain long term business relationship with new and existing customers

Requirements:

• Minimally 2 years of working experience, with experiences handling container shipment
• Possess knowledge for import and export shipments
• Prior customer service or sales coordinator experience will be an advantage
• Experience in logistics industry will be an advantage
• Friendly and welcoming disposition
• Has initiative, independent and able to work in dynamic environment
• Good command of written and verbal English
• Excellent organizational and multitasking skills