Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Liaise with Commercial Department on projects invoicing & Work in progress
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Prepare and analyze project budget and forecast reports
• Liaise with external auditors and provide the required support to the auditors
• Perform any other duties as assigned

Job Requirement:

• Holds a bachelor degree in accountancy/ finance or equivalent
• At least 5 years of experience in the required position
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

Job Scope:

• Identify and target potential clients through market research and networking
• Conduct sales presentations and product demonstrations to prospective customers
• Build and maintain strong relationships with existing clients to encourage repeat business
• Prepare and deliver sales proposals and quotes to clients
• Negotiate contracts and close sales deals
• Achieve and exceed sales targets and objectives set by management
• Provide excellent customer service and address client inquiries or concerns
• Collaborate with marketing teams to develop promotional materials and campaigns
• Maintain accurate records of sales activities and client interactions in CRM systems

Requirements:

• Experience in TOURS & TRAVEL company is a plus
• Strong communication Skills
• Can work immediately

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Are you passionate about working with children and eager to make a positive impact in their early development? Do you see yourself thriving in a fun, engaging environment? If you love the idea of combining teaching with operational management, join us as a Swim Coach and Operations Executive, and turn your career into something truly meaningful!

Key Responsibilities:

• Teaching and Engagement: Conduct engaging and safe swim classes for babies, toddlers, and young children, ensuring a fun and educational experience.
• Administrative Oversight: Manage all administrative aspects of the centre, including student registrations, bookings, and record maintenance.
• Certification Management: Oversee the certification processes for students, ensuring all requirements are met and documented accurately.
• Customer Service Excellence: Handle customer inquiries and concerns with a professional and friendly attitude, maintaining high customer satisfaction.
• Facility Management: Ensure the cleanliness and safety of the pool area and centre, adhering to health and safety standards.
• Operations and Coordination: Coordinate student schedules, manage bookings, and ensure smooth operations of all daily activities at the centre.

Candidate Profile:

• Responsible and Fun-Loving: Bring a positive, energetic presence to the team, with a strong sense of responsibility.
• Flexibility: Availability to work weekends and adapt to varying schedules.
• Child Management: Confident and capable of managing and engaging with young children effectively.
• Multi-tasking Ability: Efficient in handling multiple tasks and responsibilities in a dynamic environment.
• Positive Attitude: Approach challenges with a can-do attitude and a solution-oriented mindset.
• No Prior Experience Required: While experience is not necessary, enthusiasm and a willingness to learn are crucial. The successful candidate will undergo a comprehensive 6-month international qualification training program.

What We Offer:

• Training and Development: Receive extensive training to earn an international qualification in child swim instruction.
• Rewarding Environment: Enjoy a fulfilling role that makes a significant difference in the early development stages of children.
• Supportive Team: Work in a collaborative and supportive environment focused on professional and personal growth.

Our client is a restaurant management company that operates and franchises in Singapore and other Asian countries.

• Assess market trends to uncover and evaluate new food and beverage retail leasing opportunities that foster business growth.
• Develop relationships with tenants, landlords, and stakeholders to negotiate and close lease agreements.
• Work with marketing and operations teams to drive leasing efforts and support tenant onboarding.
• Monitor and report on the performance of leased properties, ensuring alignment with business objectives.

Requirements:

• Diploma and above
• At least 2 years of business development and leasing management experience in F&B or retail industry.
• Proficient in Microsoft Office skills for data and reports.
• Good knowledge in commercial leasing processes.
• Proven negotiation skills, communication, and build strong relationships with diverse stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Sales Executive / Asst. Sales Manager (Instrument & Tools Div.)

Working Day: Mon to Fri

Working Hours: 9:00am – 6:15pm

Location: Pasir Panjang

Salary: S$ 3,240 - S$ 5,940 + performance bonus + allowances

Job Description

• Responsible to Biz. Development Manager (Marketing Manager or Management), you are required to support setting up operating goals to achieve the target set-forth by the company.
• Sales Executives are required to assist Biz. Dev. Manager/Sales Director in maintaining existing customers, developing new customers and contract negotiations.
• Identify and develop business opportunities by conduct sales presentation and product demonstrations in Sales & Marketing activities and exhibitions.
• Liaise with R&D personnel to enhance presentation on new features for new and existing products whenever enabled by new technologies.
• Liaise with factories for production forecast, quality, delivery, engineering issues and pricing to support sales goals and align with company strategic and operational direction.
• Negotiate and ensure timely response to follow up customers’ enquiries, generating quotation, and after sales support and services.
• Administrative activities on planning & budgeting for exhibition/tradeshow and advertisements needs for brand development.
• Provide accurate weekly, monthly Sales Activities reports, Sales Projection/forecast reports, Quarterly Sales Reports to divisional sales manager.
• Subjected management’s approval, propose plans to visit existing and new customers to resolve issues, increase sales orders, negotiate price, or understand market condition, customer expectations and feedback.
• Others functions and responsibilities not specified herewith but are deemed necessary to achieve the company sales and marketing objectives.

Job Requirement

• Sales experience of at least 3 years B2B and B2C in electronics products.
• At least possess a diploma in engineering or marketing/business studies
• Expect to travel to U.S., Japan, Europe & the region.
• Frequency of Business trip - approx. once every 1-3 months for about one week.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Japanese MNC - (Location - Aperia Tower)

· Strong in Management reporting, Balance sheet, P&L, review report

· They are not using any accounting software, just use excel

Responsibilities:

1. Management reports:

-Prepare monthly trial balance and balance sheet schedules,

-Prepare monthly and quarterly projects’ reports, ie. Payable, Receivable, and cash flow,

-Prepare monthly office cash flow and analyse cash flow balance fluctuation,

-Monitor prepayment schedules and prepare amortisation slips.

2. Review projects payment, receipt and journal slips.

3. Support yearly financial audit, mainly in preparing audit schedules to the external auditors and attending auditors’ queries. Audit schedules, for instance, but not limited to accounts receivable, prepayments, other assets, completed project listing and leases.

4. Assist in a joint venture entity (JV) accounts and GST:

-Prepare GST and file GST returns to IRAS,

-Support JV entity and JV partner’s yearly financial audit, mainly in preparing audit schedules to the external auditors and attending auditors’ queries,

-Placement of time deposit, and

-Renew of business registration with ACRA before expiry date.

5. Support Head Office accounting request as and when.

6. Any other ad-hoc duties as assigned.

Requirement:

• Degree / Diploma in Accountancy, ACCA or equivalent.

• To have basic knowledge on Singapore Financial Reporting Standards (SFRS) and GST.

• Preferable to have at least 3 years similar industry experience.

• Able to start working within short period of time

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

Quintessential is a premium education consultancy offering pre-tertiary academic programmes and university applications advisory for Ivy League and Oxbridge universities. Over the past 9 years, we have built a presence amongst Chinese students in Singapore and are launching into the next phase of explosive growth with a thriving demand from Chinese students.

We are looking for a dedicated and talented addition to our team to help us grow our brand in Singapore and beyond. You will be responsible for every facet of our consumer management and branding journey. From advertising, customer engagement, competitive analysis and service differentiation and prioritization, you will help shape the voice of our company and grow our consumer base. In this role, you'll be involved with leading our business development and customer management strategy, conducting sales presentations, and closing deals to drive enrollment for our academic programs.

The ideal candidate will have a strong track record in sales, excellent communication and interpersonal skills, and a passion for education. The successful candidate will be able to work independently and as part of a team, and be comfortable working with high-level executives and decision-makers.

Key Responsibilities

1. Generate leads through marketing and networking on Chinese social media platforms
2. Conduct sales presentations to potential Chinese clients, including online and in-person meetings
3. Close deals to drive enrollment in our academic programs
4. Maintain accurate records of sales activity and progress in our CRM system
5. Collaborate with the marketing team to develop and implement effective sales strategies
6. Attend industry events and trade shows to promote our services and build relationships with potential clients
7. Coordinate with finance staff for customer invoicing and bookkeeping

Requirements:

1. Competency in written and spoken Chinese as some Chinese clients will only speak Chinese
2. Excellent communication and interpersonal skills
3. Strong ability to build and maintain relationships with clients
4. Proven track record of meeting or exceeding sales targets
5. Self-starter with the ability to work independently and as part of a team
6. Proficiency in Microsoft Office and CRM systems

Remuneration:

Basic monthly salary: SGD $3500 - $4500

Variable monthly salary: Additional bonuses based on sales revenue

Commitment: Full-time

Start Date: Feb 2025

Working hours: 5 Days, 10am-7pm on Monday to Sunday. 1030am to 530pm on Saturday to Sunday.

Office Location: 545 Orchard Road, #14-09, S238882.

Interested parties should email their CV to hr@qeducation.sg.

Shortlisted candidates will be invited for interviews and assessments.

My client located near Tai Seng is seeking an Accounts Executive with full set of accounts to support the FC in day to day accounting transactions.

1. Performing day to day accounting transactions

2. Journal entries, GL, AP, AR

3. Ensuring payments, amounts and records are correct.

4. Working with spreadsheets, general ledgers and journals.

5. Recording and filing cash transactions.

6. Controlling credit and chasing debt.

7. Invoice processing and payment

8. Processing expense claims and reimbursement

9. Bank reconciliation

10. Liaising with third party providers, banks,clients and suppliers

11. Internet banking transactions

12. Other accounting related transaction

• You should have at least 1-3 years of accounting experience, preferably with full set of accounts experience and able to work independently
• Added advantage if you have knowledge of SAP business one
• Strong in excel
• Meticulous and detailed oriented
• This is a six month temp contract to cover maternity leave and subject to further extension
• Hybrid work mode with 2 days WFH
• Location : Tai Seng MRT

Executive Assistant, Finance (AR)

1 year contract/Permanent

up to 3k

Novena

• To provide support with claims (MediSave/Insurance/MCPS) and billing related matters and follow-up on pending claims and finalization of patient bills and processing of bill adjustments

• Prepare daily/ weekly/ monthly reports and schedules;

• Take in receipts from claims payors (MediSave/Insurance/MCPS) and prepare claims aging and weekly status

• Follow up with IT vendor and resolve claims system issues

• Liaise with clinic ops on submission errors.

• Duties relating to debt collection

• Duty for systems team, to setup service codes and charging rules

• Ensure interfaces reconcile between internal and external system.

• Assist with other ad hoc tasks.

How to Apply:
Please send your resume to:

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io .

We are hiring our first Mid-Market Account Executive in Singapore who will play a massive role in Gong’s growth. As one of the first boots-on-the-ground Account Executives for APAC, you will be responsible for acquiring new customers and expanding existing business. We are looking for a builder who is excited to break into a new market, run your territory & help write the regional playbook.

If you're looking for an opportunity to make big waves and perfect your sales skills, this might be the right place for you!

RESPONSIBILITIES

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Provide timely and accurate forecasts while managing a pipeline.
• Partner with International teams based largely in the US & EMEA to ensure the voice of the region and its customers are being heard.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company size.
• Exceed Quota.

QUALIFICATIONS

• 5-7 years of relevant work/closing experience.
• Track record of overachieving revenue targets.
• Previous SaaS and enterprise software experience.
• Excellent verbal and written communication skills; professional fluency in English.
• Creative, resourceful, detail-oriented & well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
• Available & have a working visa to work in Singapore.

YOU ARE

• A self-starter who thrives in a fast-paced, high-growth startup environment.
• Passionate about providing exceptional customer experiences.
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment).
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close.
• Creative, resourceful, detail-oriented & well-organized.
• A team player with high integrity and grit.
• An advocate for the region focusing on what you can control in order to ensure you and Gong are successful.

YOU'LL GET TO

• Join a fast-growing company early, make a difference, and enjoy the ride.
• Challenge yourself and take your career to the next level.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Sales Executive
As a Sales Executive, you will be part of a dedicated and motivated team to bring sales through client relationship-building.

High commission.

Aircon Environment.

Good work culture.

Working Hours:
Office Hours

Basic Salary: Up to $3,300 (depending on experience and qualification) +Uncapped Commissions+ Flexible allowances

Job Description
* Actively develop new client relationships and prospect for new business opportunities.
* Establish and cultivate close long-term relationships with existing clients.
* Actively look for potential sales opportunities
* Full training provided

Requirements:
* Goal-oriented and highly motivated.
* Self-driven, mature, and self-disciplined with an achiever mindset
* An effective team player who is also able to work independently.

**Experience Applicants might be considered for senior positions

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regrettably, only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Our Client

Global Financial Institution

Location

CBD

Highlights

• Competitive salary and attractive benefits
• Excellent work environment with friendly and supportive managers
• Working hours: 9am - 6pm

Responsibilities:

1. Administrative Support: Provide comprehensive administrative support to senior management, including calendar management, scheduling meetings, and organizing travel arrangements.
2. Communication Management: Serve as a point of contact between executives and internal/external stakeholders; manage correspondence, including emails and phone calls.
3. Event Coordination: Organize company events, meetings, and conferences, ensuring all logistics are handled efficiently.
4. Oversight of Office Operations: Manage office supplies inventory and liaise with vendors to ensure all office needs are met effectively.
5. Special Projects: Assist in the execution of special projects and initiatives as directed by senior management.
6. Front Desk Support: Bring Guests to meeting rooms and ensure that the host is on time for the meeting.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected].

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.