Job Responsibilities:

• Lead the planning, deployment, and execution of commercial excellence programs across the region, focused on driving sales productivity and secured order and margin growth.
• Work in close partnership with the sales leaders to align on priorities and together build strong commercial fundamentals.
• Achieve high degree of sales operational excellence, leveraging data & insights to achieve/exceed financial plan and leads continuous improvements, user experience and governance for the region.
• Manage customers' orders and enquiries and follow through to order fulfilment
• Handle customers' enquiries on spare parts
• Assist Sales Manager on tender/ program/ contract
• Prepare quotations and follow-up with customers on order status
• Monitor orders and liaise with QA, Logistics and Technical Departments to ensure timely delivery to customers.
• Process sales order using SAP system.
• Address customers' concerns and maximize customer satisfaction.
• Provide customers with after-sales support.
• Generate periodic order status reports.
• Follow-up on debit/credit memo

Requirements: -

• Bachelor’s degree in business, finance , or a relevant field
• 5 Years of experience in sales and operation
• Good command of written and spoken English
• Prior experience in spare parts sales in aviation industry will be advantageous.
• Ability to read and understand basic engineering drawings will be advantageous.
• Attentive to details, well organised and customer service oriented
• A team player who can multitask well to meet deadlines and requirements.
• Ability to exercise sound judgement at work and preserve confidentiality.
• Proficient in Microsoft Office and SAP applications