We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

OPERATIONS MANAGER

• Manage and assist vessel operations with Project site

• Liaise clients on their requirements

• Support in liaising with clients on commercial terms

• Support in job tender

• Assist HR with crew management if required

• Manage vessel documents and surveys

• The job will require you to go on board the vessel.

• To ensure that project paper works are properly kept and up to date

• Monitor on Manpower & related Expenses used for Individual Projects.

• Provide regular feedback and project status to the Management

Restaurant manager

Job scope

Arrangement of workflow in the restaurant, management of co-workers to ensure the work flow is smooth during operating hours and during breaks, able to provide customer service,able to speak fluent English and Mandarin. Must possess skills to operate IPad and computer

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: Restaurant Manager - Sri Lankan Cuisine

Location: East Coast Park Seafood Center, Singapore

Responsibilities:

1. Customer Service Excellence: Ensure a high level of customer satisfaction by personally attending to customer needs.
   Manage and lead the front-of-house team to provide exceptional service.
   Communicate effectively with customers in English, Sinhala, and Tamil, if possible, to enhance their dining experience.
   
2. Business Development: Develop and implement strategies to increase the restaurant's overall business.
   Utilize marketing skills to promote the restaurant and attract a diverse customer base.
   Monitor market trends and customer preferences to adapt the restaurant's offerings accordingly.
   
3. Team Management:Lead by example as a team player and motivate the staff to achieve common goals.
   Effectively communicate expectations to the team and ensure everyone is working towards a unified vision.
   Manage and schedule staff, including chefs and other team members, to ensure smooth restaurant operations.
   
4. Experience and Knowledge:Possess a strong background in the Sri Lankan hotel industry with a good understanding of its unique culinary requirements.
   Apply knowledge of Sri Lankan cuisine to manage food quality, presentation, and overall dining experience.
   
5. Operations Management:Oversee day-to-day restaurant operations, ensuring compliance with health and safety regulations.
   Manage inventory, control costs, and optimize resource utilization.
   Implement efficient systems for ordering supplies, managing stock, and ensuring a well-functioning kitchen.
   
6. Customer Relationship Management:Build and maintain positive relationships with customers to encourage repeat business.
   Proactively address customer feedback and resolve issues to enhance customer satisfaction.
   Collect and analyze customer feedback for continuous improvement.
   
7. Language Proficiency:Fluency in English and Sinhala is essential. Knowledge of Tamil is an added advantage.
   

Qualifications:

• Proven experience in a managerial role within the Sri Lankan hotel or restaurant industry.
• Excellent communication and interpersonal skills.
• Strong leadership qualities with the ability to inspire and motivate a diverse team.
• Marketing skills and the ability to implement strategies to drive business growth.

If you meet the above qualifications and are passionate about delivering an authentic Sri Lankan dining experience, we invite you to join our team. Please submit your resume and a cover letter detailing your relevant experience.

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Ensure marketing materials are prepared according to the approved specification requirements.

· Ensure Internal and External Communications system are in place and carried out professionally

· Experience in F&B is an added advantage

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

Job Description

• Develop and grow business relationships with new and existing clients

• Set target and grow local, regional sales

• Develop and target new projects

• High basic salary + High sales commission

• Excellent Career Advancement

• AWS, Bonus, Travel

Requirements

• 1-2 year working experience in any of the following high industry: Lighting, AV, CCTV, Building Automation

• Good rapport with Contractors, Distributors, Consultants

• Strong Customer service focused

• Self-motivated, goals driven and able to work independently

• Basic Electrical and Sensors knowledge

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Duties & Responsibilities:

Purchasing/Cost Control

• Assist the Operations Manager in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports. To review any paid out but not limited to; Checks, Petty Cash, Purchase Requisition, Purchase Order and other related financial requests.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

Administration

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Purchasing of uniforms and office supplies

• Any other duties / tasks as requested by management.

Facilities Management

•Main point of contact for tenants

• to communicate efficiently and effectively with engineers, management and tenants on issues pertaining to the properties

•Good filing and administrative skills. To maintain hard copies and e-copies of any required documentation

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 5 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner