Main Duties & Responsibilities:

• Report directly to Branch Manager
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, current promotions and updates etc.
• To assist the Branch Manager to run the outlet efficiently and effectively
• To provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• To discuss and plan for therapists on the recommended treatments for customers
• To motivate staff in building teamwork and create a good working environment
• To create teamwork among colleagues & good communication
• To ensure all treatment rooms & consultation rooms are in good and conductive condition
• To assist in making cold-calls to customer
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Job Description & Requirements

Roles & Responsibilities

Key Requirements:

Educational Background:

• Possess a degree in Architecture, Civil/Structural/Electrical/Mechanical Engineering,

Building Science, Project Management, Construction Management, or other related

construction and engineering disciplines.

Experience:

• Minimum of 15 years of relevant working experience in the building construction

industry.

• Preferably experienced with HDB Projects, having completed at least one project

Skills:

• Excellent interpersonal skills with the ability to communicate effectively in both

writing and verbal formats.

Key Responsibilities:

As the Overall Site Project Coordinator, you will lead a team responsible for the day-to-day

operations of the project, ensuring compliance with all relevant requirements and standards.

Your duties will include, but are not limited to:

Project Management & Supervision:

• Oversee and review contractors’ submissions, ensuring compliance with the latest

requirements and timely approval from relevant authorities.

• Supervise and manage contract administration, implementing a comprehensive quality

assurance program to meet contractual quality standards.

• Ensure project cost control and monitoring, maintaining budget compliance.

Quality Assurance & Inspection:

• Manage and maintain projects upon completion, conducting inspections and ensuring

proper handover to relevant authorities.

• Evaluate contractors’ work programs, review major milestones, and recommend

necessary adjustments.

• Establish and implement quality management systems and safety and risk

management plans.

Coordination & Communication:

• Coordinate with site project coordinators and supervisors to ensure compliance with

specifications and approved work methods.

• Manage the contractor’s construction activities, monitor submissions, and clearances

from relevant authorities.

• Conduct quality inspections and initiate preventive or corrective actions as needed.

Problem Solving & Liaison:

• Identify and solve site problems, coordinating with contractors and HDB to resolve

issues promptly.

• Conduct joint verification of contractor’s progress payments and coordinate all

services for timely delivery.

• Respond to emergency matters and liaise with public and relevant authorities for

feedback or claim matters.

Documentation & Reporting:

• Ensure timely submission of reports, processing of progress claims, and handling

claims for extension of time.

• Monitor project’s master program and costs, informing HDB of potential overruns and

recommending mitigation measures.

Job Description:

• Oversee daily operations to ensure efficiency and excellence in service.
• Lead, train, and manage a dynamic team of front-of-house and back-of-house staff.
• Monitor and control budgets, inventory, and expenses.
• Ensure compliance with health, safety, and hygiene standards.
• Drive customer satisfaction by addressing concerns and enhancing the dining experience.
• Collaborate with marketing teams to develop and execute promotional activities.
• Maintain accurate records of sales, staff performance, and operational metrics.

Qualifications:

• Proven experience in a managerial role within the food service industry, specializing in chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of health and safety regulations.
• Ability to multitask and thrive under pressure.
• Proficiency in restaurant management software and tools is a plus.
• Flexible to work weekends, evenings, and holidays as needed.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts.

Job Description & Requirements

General Responsibilities

· Oversee and manage all outlets, ensure the smooth operations of the business by identifying issues, and resolving them in timely manner.

· Manage multiple outlets and teams and ensure that all outlets are being operated efficiently and effectively

· Shortlist & interview candidates. Propose assignment of outlets and conduct in house training for staff

· Review preventive and maintenance care by staff, supervise the equipment warranty records.

· Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews

· Adhere to company standard and service level, recommend cost cutting measures and monitoring of manpower cost

· Implement Processes & workflow on the profitability and operating condition of the company, identity areas to improve quality, control measures, efficient and productivity

· Monitor employee performance and participate in annual employee Performance bonus

Requirements:

· Restaurant operations management: 2 years (Preferred)

· The incumbent is expected to have proven track record and work experience in a similar capacity. He / She should have excellent communication and negotiation skills, be energetic, proactive, self-driven and highly motivated in the driving of business for the restaurant. Good interpersonal skills and computer skills in Word and Excel would be essential.

· Strong interpersonal skills to interact with the employees, customers and regulatory authorities

Job Type: Full-time

Salary: $3,500.00 - $4,500.00 per month

1. Manage and run the daily operations of the coffee bar, ensuring that sales targets and service standards are met.

2.Lead and motivate staff in achieving sales and customer satisfaction.

3.Manage operational costs and requisite stocks/items required by the restaurant.

4. Assess and improve resturant profitability.

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

Responsibilities:

• Take responsibility for the business performance of the outlet
• Perform roll call daily prior to the operating hours to highlight on issues and to motivate staff
• Analyze and plan for outlet sales levels and profitability
• Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes
• Plan for duty roster
• Work with outlet chef on menu planning
• Manage staff and provide them with feedback
• Respond to customer complaints and ensure customer satisfaction
• Ensure that all employees adhere to the company’s uniform standard
• Ensure compliance on high standards of quality control, hygiene, and health and safety
• Check stock levels and order supplies
• Work with various department on other administrative matters such as payroll, accounts closing etc
• Perform other reasonable job duties as requested by Supervisors
• Handling emergency and difficult situation

Requirements:

• At least 2 years of relevant experience in food court / institutional catering
• Minimum ‘O’ level or Diploma in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Able to lead and motivate to produce results
• Ability to work in a fast-paced environment
• Team player

• JOB SCOPE
• Project management of building/warehousing construction projects. Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff
• JOB REQUIREMENTS
• Diploma/Degree holder
• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin (to be able to communicate with Mandarin speaking staff)
• Proficient in using Microsoft Office and familiar with Microsoft Project

Job Overview:

1.In charge of wet trade ,tiling/marble/granite management works for all projects of company .

2.Carry out daily work arrangement ,site supervision ,related safety and quality assurance for tiling/marble/granite works on site.

Responsibilities and Duties:

• Carry out daily work arrangement, ensure all works are carried out in accordance to approved specifications.

• In charge of setting out for related tiling works,

• Can draw simple setting out drawing.

• Work closely with the other subcon on project progress and ensure timely work arrangements.

• Carry out quality inspection on site and ensure quality of work to be completed on scheduled time.

• Handle all site material calculation,and make sure no waste

• Understanding marble polishing works

• Close coordination of work with both internal and external parties.

Requirements

• At least high school level or certificate above .

• Minimum 3 years experience in tiling works.

• Able to work independently and in a team.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Commissioning Manager

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Coordinates and executes the commissioning plans for large-scale projects

· Executes and tracks multi-facility, standards-based commissioning plans and schedules
· Communicates effectively with both business operations and construction managers
· Liaises with internal construction managers and external general contractors on the planning and execution of all commissioning activities
· Maintains commissioning logs, equipment checklist, and other tools to track commissioning projects
· Tracks and updates the project budget for all commissioning activities
· Oversees Factory Acceptance Testing

· Support senior management in customer interactions, acting as point of contact when management is unavailable

· Follows all commissioning processes
· Meets schedules and due dates based on specific customer contract requirements

· Prepares commissioning test procedures and reports
· Writes comprehensive reports that include recommendations for optimizing building operations, functional checklists, list of deficiencies, equipment operation and maintenance manuals
· Provides project-based feedback to Owner Furnished Contractor Installed (OFCI) equipment vendors
Vendor Management
· Tracks progress of external resources
· Schedules and runs commissioning meetings

Qualifications

· 5+ years of data center commissioning experience preferred
· Bachelor’s Degree in Electrical Engineering / Mechanical Engineering

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About the role

Join our dynamic team at CARTOONSOUL PTE LTD' as a Sales Manager. In this full-time position based in Bugis, Central Region, you will play a pivotal role in driving sales and enhancing customer relationships within our Account & Relationship Management operations.

What you'll be doing

• Manage and develop a portfolio of key accounts, fostering strong, long-term relationships with clients
• Identify new business opportunities and generate leads to expand our customer base
• Coordinate with cross-functional teams to deliver customised solutions that meet client needs
• Analyse sales data and market trends to develop effective sales strategies
• Provide excellent customer service and handle client inquiries and concerns in a timely manner
• Contribute to the development of sales policies, processes and tools

What we're looking for

• Minimum 3 years of experience in a sales or account management role, preferably within the Account & Relationship Management industry
• Strong track record of consistently meeting and exceeding sales targets
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients
• Analytical mindset and problem-solving skills to identify and address customer needs
• Proven leadership abilities and a talent for mentoring and developing team members
• Bachelor's degree or equivalent in a relevant field

Responsibilities:

• Responsible for managing the QA/QC and Commissioning Teams at site, as well as the equipment Installation, Testing and Commissioning Schedule / Timeline for Electrical and Mechanical systems.
• Responsible for coordinating with vendors during weekly and ad-hoc meetings for energization and Startup presentations to client.
• Ensure that systems are energized and operating as per project specifications and baseline schedule.
• Required understanding of Electrical Single Line Diagram (SLD), Mechanical Piping and Instrumentation Diagram (P&ID).
• Prepare Root Cause Analysis if required.
• Required understanding of Lock-Out, Tag-Out (LOTO) process.
• Attend meetings with client / main contractor / sub-contractors for weekly updates, work progress and scope.
• To communicate with Commissioning Agent directly for technical / issues resolution.

Requirements:

• Diploma / Degree in related trades with mininum 3 years of management experiences.

To apply online please use the apply function:

(EA:17C8643 / R1766238 )

Job scope and responsibilities:

• Oversee daily operations of all the bread outlets

• Develop, update and enforce standard operating procedures (SOPs) across outlets.

• Lead, supervise, and support outlet managers and staff.

· Conduct recruitment, training, and of new staff across the outlets

· Monitor team performance and provide regular feedback.

· Manage work schedules, performance evaluations, and resolve workplace conflicts.

· Ensure consistent product quality, freshness, and presentation in all outlets.

· Conduct regular audits and visits to all outlets to maintain hygiene, safety, and quality standards.

· Ensure all outlets comply with local regulations, including food safety, licensing, and employment laws.

· Reporting of work to senior management.

· Collaborate with other department such as marketing, HR, Accounts

· Assist management to establish and develop operating policies, systems

· Analyse sales reports and implement strategies to improve performance.

· Plan and conduct monthly outlet meeting with target and action plan.

· Set and monitor sales targets for all the outlets

· Ah hoc duties / projects as assigned

Requirements:

• Minimum 1 -2 years of experience at supervisory role in managing in a food sector would be preferred.
• Diploma /Degree in Food & Beverage Services Management or equivalent or related studies would be preferred.
• Strong leadership and people management skills
• Strong problem-solving and decision-making abilities, with a solutions-oriented mindset

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Responsibilities

· Create and execute a strategic sales plan that expands our customer base and extends the company's global reach

· Meet with potential clients and grow long-lasting relationships that address their needs

· Recruit sales representatives, set objectives, train and coach them, and monitor their performance

· The ongoing training of your salespeople.

· Identify knowledge gaps within the team and develop plans for filling them

· Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

· Manage the month-end and year-end close processes

Required skills and qualifications

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Proven record of success with the entire sales process, from planning to closing

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Superb leadership ability

· Strong business sense and industry expertise

· Excellent mentoring, coaching and people management skills

· Dedication to providing great customer service.

· Ability to work shift,weekend and public holiday

· Ability to work longer hours with prolonged period of standing.

Responsibilities:

• Ensure the smooth running of operations on a day-to-day basis in a proactive manner.
• Support and assist all Front Office operations.
• Welcome guests and visitors in a friendly, prompt, and professional manner.
• Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems.
• Understand and carry out duties in line with Hotel Safety and Emergency procedures.
• Foster team synergy to drive teamwork and achieve results.
• Perform check-in and check-out procedures using the property management system, adhering to the guidelines set by the hotel.
• Work closely and coordinate with other operating departments (e.g., Housekeeping, Engineering, F&B) to achieve results and guest satisfaction.
• Check all correspondence of the day’s arrivals to familiarize yourself with all arriving guests and their needs, and follow up as required.
• Control daily rooms and room type availability, and follow up with housekeeping and the revenue department on any discrepancies to maximize revenue.
• Assist the guest experience team with room checks and VIP arrivals.
• Conduct pre-shift briefings with the front office team to relay all pertinent guest information and operational requirements. Review the daily event sheet and in-house groups, and participate in the daily lineup.
• Provide a consistent level of guest recognition and delivery of personalized services.
• Maintain thorough knowledge of room rates, room packages/promotions, room types, room availabilities, and occupancy levels.
• Assist with room reservation calls for modifications, bookings, and cancellations when needed.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Maintain appropriate standards of conduct, uniforms, hygiene, and appearance for the front office department.
• Address guests' complaints and requests in a polite and efficient manner. Give further instructions to the relevant colleagues if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints, feedback, and requests. Follow up and inform concerned operating departments.
• Make decisions on upgrades, comps, and rebates as per stipulated hotel policies and procedures.
• Assist in department orientation and training of the hotel service standards, procedures, and programs.
• Inspect Front and Back of house areas for cleanliness, health & safety, and report any faults to the relevant departments.
• Promote in-house sales, facilities, and upselling programs to maximize revenue.

Qualifications, Knowledge, and Skills:

• Service-oriented with an eye for detail.
• Ability to work effectively and contribute to a team.
• Self-motivated, energetic, and friendly personality.
• Must always be well-presented and well-groomed.
• Excellent reading, writing, and oral proficiency in English; additional language skills are a plus to converse with international guests.
• Willing to work shifts.
• Minimum hotel background in rooms division; supervisory-level experience required.
• Strong skills in guest service, communication, organization, and problem-solving.
• Prior experience in Opera / Opera Cloud.

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

We are actively seeking a highly experienced Project Manager with a minimum of 5 years or more in-depth expertise in marine foreshore structures. The successful candidate will demonstrate proficiency in marine piling and civil works, overseeing projects from initiation to completion while ensuring adherence to quality standards and safety regulations.

Responsibilities:

Lead and manage marine foreshore structure projects, specifically focusing on marine piling and civil works.

Develop comprehensive project plans, defining scope, objectives, deliverables, timelines, and budget requirements.

Utilize specialized knowledge in marine construction techniques, including but not limited to pile driving, seawall construction, and other marine infrastructure projects.

Monitor and track project progress, addressing any issues or risks related to marine engineering and construction.

Collaborate with clients, engineers, and other stakeholders to gather project requirements, set expectations, and communicate project updates.

Manage project budgets, ensuring efficient allocation of resources and adherence to financial targets.

Demonstrate expertise in environmental considerations and regulatory compliance associated with marine construction projects.

Foster a collaborative and safety-focused team environment, promoting open communication and knowledge sharing.

Qualifications:

Bachelor's degree in Civil Engineering, Marine Engineering, or a related field.

Minimum of 5 years or more of hands-on experience in project management within the marine foreshore structure sector.

Proficient in marine piling techniques and civil works associated with marine construction.

Strong knowledge of project management methodologies and tools.

Excellent leadership, communication, and interpersonal skills.

Ability to prioritize and manage multiple marine construction projects simultaneously. Familiarity with environmental regulations and permitting processes related to marine construction projects.

Job Responsibilities:

• Oversee and manage the designated outlets and its operational and manpower planning

• Involving team members recruitment and hiring

• Involved in employees' disciplinary issues and outlet manpower needs

• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set

• Ensure all operation’s standard operating procedure (SOP) are in compliance with the company

• Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines

• Handling or dealing with customer feedback, complaint

• Well versed in menu and operations, train and lead the team to achieve higher performance

• Perform other ad-hoc duties or projects assign as required or requested.

• Able to work with long working hour, weekend and public holiday

• 6 days working/ week and able to work with rotating shift

Purpose: To be the first point of contact for both customer and factory on technical and operational issues. Responsible to lead the program team to resolve issues and constraints that will impact delivery schedule.

Key Area of Responsibilities:

• Communicate and align with customer and factory on the program delivery schedule.
• Ensure closure for quality-related issue with factory and customer.
• Review Engineering Change Order (ECO) changes and update the associate BOM to the latest revision.
• Lead the program team to address order material shortages so that Production build can be on schedule.
• Arrange shipment for Open Orders to meet customer needs.
• Communicate End of Life (EOL) items to customer to finalise its replacement.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Engineering or other relevant qualification.
• Minimum 2 years of experience holding a senior manager appointment in the manufacturing industry.
• Professional Management Professional (PMP) certification is required
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills

Job Description

We are looking for an experienced and dynamic Product Manager to lead the implementation and operations of products for one of our core corporate functions.

Key Responsibilities:

• Develop and execute product strategies for core corporate functions.
• Plan and manage product roadmaps with a focus on long-term sustainability and reusability across Whole-of-Government (WOG) initiatives.
• Collaborate with business users to gather, analyze, and align business requirements.
• Partner with development teams to translate these requirements into actionable features.
• Anticipate and address product-related challenges proactively.
• Continuously enhance products to maintain operational relevance.
• Manage stakeholder expectations and ensure seamless communication across teams.
• Oversee daily product operations and drive performance improvements.
• Conduct training sessions for core business users and end users.
• Monitor and report progress through regular updates and management reporting.

The ideal candidate will be a proactive self-starter with hands-on experience in managing product roadmaps and day-to-day operations. They should exhibit strategic thinking to ensure long-term product success in alignment with evolving corporate requirements.

Requirements

Work Experience:

• At least 5 years of experience in product management and operational roles, preferably with corporate or enterprise solutions.
• Proven ability to lead and inspire teams within a complex, multi-stakeholder environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to influence stakeholders at all levels.
• Adaptability and effectiveness in handling ambiguity.
• Quick learner with the ability to understand and synthesize complex information rapidly.
• Strong project management skills with attention to detail.
• Experience in requirements gathering, creating user stories, and managing product backlogs.
• Familiarity with Agile methodologies and the product development lifecycle.

Skills:

• Proficiency in MS Office Suite
• Experience with Jira
• Familiarity with Miro

RESPONSIBILITIES

• Work with stakeholders to identify & understand the requirements of software systems
  Plan and participate in product conceptualization sessions with stakeholders for eliciting requirements.
  Elicit and document business/user requirements and translate them into user-stories for development.
  Manage requirements by continuously clarifying and reviewing them via walkthroughs with stakeholders.
  Work with developers to interpret requirements leading to technical implementation.
• Analyze requirements to drive the design or review of test cases/business models/processes
• Work closely with the Product Owner on project schedule, issues, and escalation
• Collaborate with the Product Owner to manage business owners’ and project sponsor’s expectations
• Drive business process change requests on identified gaps and manage a project’s scope and acceptance.
• Provide inputs to the development team for implementation.
• Work with user experience designers (UXDs) and business users to plan for UAT, coordinate and monitor progress, and ensure acceptance of UAT.
• Ensure the completion of documentation and filings to facilitate software development.
• Continuously find means and ways to improve operations, streamline work processes, and work cooperatively with various users' departments to provide quality service.
• For smaller projects, double hat as Product Manager with the following responsibilities
  Create project status reports and other communication materials.
  Craft project proposals to secure project funding and justify resource allocations.
  Manage project scope and stakeholders’ expectations.
  Issue escalation to the right people in a timely manner.
  Maintain and continuously refine the Product Backlog.
  Maintain the Project RAID Log and follow up on action items.

EXPERIENCE AND SKILLS NEEDED

• More than 2 years of business analyst experience in software development projects
• Experience with web-based and business process software systems implementation
• Good written and verbal communication, including minute taking and technical writing skills
• Possess business case and user-stories development skills
• Ability to work effectively and independently under pressure, meet deadlines, multitask, and prioritize tasks effectively

ADDITIONAL SKILLS AND QUALIFICATIONS

• Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage
• Experience with focus group and workshop facilitation will be an added advantage
• Experience with Confluence, JIRA, and Balsamiq will be an added advantage
• Experience with BPM modeling techniques and methods will be an added advantage
• Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantaage
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related discipline

Responsibilities:

• Leading project planning, execution, and completion, ensuring on-time and within-budget delivery
• Managing schedules, budgets, and resources, and coordinating with clients, stakeholders, consultants, and subcontractors
• Prepare master construction program and catch-up program, if applicable
• Requires regular site inspections, risk management, and progress reporting
• Ability to manage Subcontractors and plan in progress for all works on site
• Involve in planning all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all
• Effective communication with stakeholders and maintaining strong relationships are key
• Ability to address and solve on-site issues that may impact project schedules
• Adherence to safety and environmental regulations, implementing best practices, and resolving technical issue

Requirements:

• Candidate must possess at least a Bachelor's Degree majored in Civil Engineering recognised by PEB Singapore.
• Minimum 8 years of experience in construction industry
• Experience in Road Works / Building Works Project will be preferred
• In-depth knowledge of construction methods, materials, and regulations
• Excellent client-facing and internal communication skills
• Demonstrated experience in managing the safety and timely delivery to projects
• Strong problem-solving skills and the ability to make informed decisions under pressure