Job Description
Business Planning Manager (BPM) to APAC Regional Chief Information Officer (CIO) is responsible for supporting APAC Regional CIO, managing 15 countries in Asia Pacific, to maintain the Bank’s Technology & Innovation (T&I) capability and to promote Asia T&I agenda and initiatives in the Bank

Business Planning Management
Provide support to Asia pacific in the provisioning of technology capabilities on the ground and set up a governance and structure for Asia Pacific CIO to effectively lead and manage the team
Monitor financials, budget, and headcount for Asia T&I to align with Group and country agenda
Monitor and track the scorecard performance
Govern the deliverable, submission, follow up actions of different Management committees e.g., Asia Pacific Regional IT Committee, APCF Management Meeting etc.
Manage T&I event and facility, with aim at driving innovation and culture/mindset change. This includes working with branch CIOs in Asia Pacific, Business (e.g., Transaction Banking), functions (e.g., HR, Finance) and T&I stakeholders

Strategy
Provide support for Asia Pacific Regional CIO to develop, implement and track the strategy of technology, including prepare annual strategy paper
Keep abreast with the latest trend of financial industry and MIZUHO initiatives on digitalization and innovation to support the development of strategy on digitalization and innovation
Plan strategically and implement the financial and efficiency deliverable including cost monitoring, budget, and business efficiency
Develop communication strategy to promote Asia Pacific T&I to senior stakeholders includes HO

CIO Office Management
Build and maintain efficient and lean CIO Office to effectively support Asia Pacific CIO
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
Ensure the provision of ongoing training and development, ensure that direct reports are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
Employ, engage and retain high quality people
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Governance
Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Qualifications

• Bachelor’s degree in Finance or Technology. Business Administration or related disciplines.
• A minimum of 10 years’ experience in accounting / banking / consultancy industry, with in-depth knowledge of banking operations, technology, services and products
• Self-motivated, quick starter with high standard of work quality
• Being energetic, passionate, creative, and flexile to lead and motivate to achieve collective goals
• Strong change management, analytical and problem-solving skills with hands-on attitude, not shy away from deep dive if needed
• Strong business sense to understand impact and risks in the Banking environment

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Experience in customer service, marketing, or a sales-related field
2. Strong knowledge of business and sales growth techniques
3. Exceptional project management skills
4. Clear verbal and written communication skills
5. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Sharp negotiation and networking skills
2. Organizational skills
3. Problem-solving skills
4. Educational background in business, marketing, finance

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview

Microsoft is continuing to evolve and grow the Global Employee Relations Team! The Global ER team leads the process, principles, and practices to navigate complex and sensitive matters, conduct investigations and manage workplace conflict. This team works in close partnership with the Legal, Outside Counsel and Human Resources (HR) teams to manage cases involving inquiry into behavior concerns, manager conflict, consulting, investigations and employee grievances related to lived experiences not aligned to aspired culture, and legal risks.

We are looking for a Senior Employee Relations (ER) Manager with deep experience influencing and impacting high growth and dynamic businesses through effective management (both proactive and reactive) of a wide range of employee relations issues. This person will be accountable for working with employees across organizations, building trusted relationships quickly, and leading with warmth, empathy, compassion, and creativity to think inside of and outside of the box to drive the right solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Investigation and management of employee concerns:

• Conducts the analysis and resolution of issues with increasing complexity, visibility and risk related to policy, values or, cultural concerns/violations and incident or threat response, independently or by collaborating with managers, peers in HR and Legal as appropriate; recommends solutions to address issues from a systematic perspective.
• Determines appropriate approach, interviews appropriate parties in an investigation in review of concerns on matters related to policy or culture concerns/violations and workplace behaviors. Documents findings, maintains appropriate levels of confidentiality and demonstrates leadership to influence direction of initiatives and investigations.
• Concludes investigations, using findings, relevant partnership with team, and knowledge of the relevant legislation / regulations, and Microsoft business context and organizational policies to determine a resolution to investigation of policy or culture concerns/violations and incident or threat response, and recommends corrective/disciplinary actions or processes, as deemed appropriate.
• Collaborates with partners across stakeholders to seek counsel from senior peers or managers as needed on proposed strategy weighing complexity, sensitivity, and parties involved.
• Models best practices in interviewing techniques and mastery of empathy, confidentiality, and connecting themes.
• Utilizes tools and resources to track, document work product and makes recommendations for refining, streamlining, and improving tools and their usage to improve future documentation needs.
• Assists/Partners with internal investigative entities at Microsoft (e.g., Workplace Investigations Team [WIT], Business and Regulatory Investigations [BRI], Global Security Investigations [GSI]) in investigations of serious cases and implements appropriate remediation in conjunction with a business, region, or geography; may lead the investigations for a business, region, or geography where resources are limited; ensures appropriate documentation of issues is in place.
• Seeks input from peers, managers, and appropriate stakeholders to ensure compliance with applicable laws and regulations and Microsoft policies.
• Identifies, raises, or escalates issues for trends in ER; partners with team and relevant HR partners to reduce ER issues for a business, region, or geography.

Capability Building

• Coaches employees and managers on navigation of ER processes, provides guidance, coaching or training through the ER experience, and acts as a sounding board for employees and managers on how to navigate work and handle themselves post-investigation.
• Manages through conflict listening for what is said verbally and nonverbally, identifies potential solutions, provides tools and resources for facilitating resolution.
• Consults with partners and stakeholders as subject matter expert on situations or issues providing best practices, influencing policy and observed trends. Use expertise to make recommendations for next steps, determine what would need to occur next for the situation to need to be transferred to WIT, and what best practices other teams should use to navigate the situation/concern.
• Provide one-on-one consulting/coaching with senior/executive business leaders, or by engaging relevant stakeholders and HR partners in capability building conversations.
• Identifies opportunities through insights to build organizational capability to proactively manage the creation of ER matters.
• Partners with other internal teams to influence policy and decision making based upon preexisting ER best practices and observed trends. Recognizes when standard HR policies and process should be followed and where exceptions should and can be made.
• Initiates conversations with individual parties at Microsoft in conflict, listening for what is said both verbally and nonverbally in order to understand the nature of the conflict, what parties' contributions are to the conflict, their respective willingness to resolve it, and what may be potential solutions for conflict resolution while maintaining appropriate levels of confidentiality.
• Coaches and guides parties to leverage best resources and/or approach for the conflict after sharing their findings, or provides the tools that would allow for facilitating conflict resolution to occur as appropriate.

HR Project and Programs

• Guides and oversees the identification of needs to design and implement ER projects or programs (e.g., policy evolution, process, tools and partnerships with business and HR leaders; oversees project planning and execution).
• Gathers and interprets industry trends about Employee Relations programs and processes and identifies execution or communication gaps within a business, region, or geography; develops and proposes action plans to address the gaps in collaboration with peer disciplines (e.g., Human Resources Consulting and Business Partnership) and business leaders.

Operational Compliance

• Interprets and advocates Microsoft values and compliance with Human Resources policies for a business, region, or geography; identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; leads their team in the collaboration with peers in other businesses, regions, or geographies; provides guidance to create standardized/scalable approach for enhancing compliance.
• Identifies the strategy for the localization/update of policies and procedures related to managed projects and programs; gains approval from business leadership in partnerships with Human Resources policy owners and Human Resources Business Partnership (HRBP).

Qualifications

Required/Minimum Qualifications

• 3+ years Employee Relations experience.Bachelor's Degree in Management, Business Administration, Organizational Behavior, HR, Industrial Relations, Psychology, or related field AND 5+ years experience in experience in HR, mediation, investigation, or ER-related roleso OR Juris Doctorate or Master's Degree in Industrial-Organizational Psychology, Human Resources (HR), Business Administration, Organizational Leadership, Industrial Relations, Law, or related field AND 3+ years experience in HR, mediation, investigation, or employee relations (ER)-related roleso OR equivalent experience.
• Employment legal and/or ER expertise across a range of Asia countries, with a particular focus on Japan.

Preffered Qualifications

• Proficiency in Japanese language skills highly preferred as these covers Japan market.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are currently one of the preferred partners for a large banking client and are engaged closely. We are looking for an account manager with strong experience managing an account portfolio end to end handling all facets such as revenue management, Sales and Stakeholder engagement. This Account Manager’s objectives would be to serve as the main point of contact in all matters related to client concerns and needs, build, and strengthen client relationships to achieve long-term partnerships .

Responsibilities:

• Building relationships: Developing strong relationships with customers, and connecting with key stakeholders
• Identifying opportunities: Identifying new business opportunities with existing customers
• Working with the internal organization and practices to bring the best of Capgemini to the front
• Revenue Management including contract negotiations
• High level understanding of Banking Domain and Technology skills
• Contract Management: Handling contracts and Account Revenue targets
• Managing risk: Managing risk

Roles & Responsibilities

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieved by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· Oversee staff deployment, leave, recruitment and training

· Other duties as and when assigned

Requirements

· Candidates must have prior experience handling all operational aspects of a nail salon, with at least 5 years relevant experience

· Able to work on weekends and PH

· Good communication skills and cheerful personality

· Must be bilingual in both English and Chinese to liaise with Mandarin speaking staff and customers

Regional Market & Consumer Insight Champion:

You'll be the expert, deeply immersed in the unique cultural nuances, market dynamics, and consumer behaviors that define this specific area. Your role is to capture critical regional market and consumer insights, swiftly relaying these invaluable nuggets of knowledge to the DMI team. This involves:

• Hyperlocal Trend Tracking: Continuously monitoring regional market trends and consumer preferences, identifying emerging opportunities, and potential pitfalls specific to this region. You'll be the go-to source for understanding what makes this market tick.
• Regional Competitive Landscape Analysis: Develop and dissect market trend reports through a distinctly regional lens. You'll provide a comprehensive view of the competitive landscape within this specific area, anticipating competitor moves and uncovering unmet consumer needs unique to this region. Think local, act local.
• Competitive Intelligence Gathering: Maintain a laser focus on competitor activities within the region. Share key regional insights with relevant stakeholders, ensuring we maintain a competitive edge and inform regionally-targeted marketing strategies.

Regional Product Campaign Maestro:

Orchestrate the success of new product developments (NPD) and ongoing marketing campaigns within this unique region, ensuring perfect harmony with overall business objectives and regional market demands. Your responsibilities include:

• Regionally-Tailored Campaign Leadership: Spearhead new product launch campaigns from concept to execution, adapting global strategies to resonate deeply within this specific regional market. This involves developing creative concepts that speak to the local audience, defining regionally-relevant campaign objectives, and creating comprehensive toolkits tailored for local market implementation.
• Culturally-Relevant Creative Management: Oversee the creative process, collaborating with cross-functional teams, and ensuring consistent yet culturally-sensitive brand messaging across all regional touchpoints. Your understanding of the regional nuances will be key to campaign success.
• Regional Product Strategy Architect: Define key Unique Selling Propositions (USPs) that resonate with the regional consumer, optimize pricing for the local market, tailor the product range to regional preferences, and manage a phased rollout strategy designed for this specific area.
• Regional Launch Navigator: Provide new launch sizing guidance and expertly manage the new launch staging, taking into account regional market particularities and distribution channels. Closely monitor the effectiveness of these strategies within the region, making necessary adjustments to maximize impact.

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Overview

The HR Manager will be responsible for overseeing the full spectrum of human resources activities, providing strategic direction to manage workforce requirements, optimize employee performance, and enhance employee engagement within the organization. The HR Manager will play a key role in promoting a positive corporate culture, ensuring compliance with labor laws, and contributing to business success by aligning HR strategies with organizational objectives.

Key Responsibilities:

1. Recruitment & Staffing

o Lead end-to-end recruitment processes including job analysis, job description creation, candidate sourcing, interview coordination, and selection.

o Work with department heads to ensure hiring decisions align with organizational needs.

o Oversee onboarding and induction programs to ensure new hires are integrated effectively.

2. Employee Relations & Engagement

o Build and maintain positive employee relations, serving as a trusted point of contact for employee concerns.

o Address and resolve workplace issues, including grievances, disputes, and conflicts, ensuring compliance with company policies and labor laws.

o Plan and execute employee engagement initiatives to enhance morale and retention.

3. Performance Management & Development

o Lead the performance management process, including goal-setting, regular feedback, performance appraisals, and development plans.

o Monitor and analyze employee performance and productivity, providing recommendations to improve individual and team performance.

o Organize training and development programs to upskill employees and support career progression.

4. Compensation & Benefits

o Oversee compensation planning, including salary reviews, bonus programs, and incentive schemes.

o Manage benefits administration, ensuring competitive benefits offerings aligned with industry standards, including health insurance, leave, and retirement plans.

o Conduct regular benchmarking of compensation and benefits to ensure competitiveness and equity.

5. Compliance & Policy Management

o Ensure adherence to Singapore's labor laws, including Employment Act, CPF regulations, and other statutory requirements.

o Draft, review, and update company policies and procedures to ensure compliance with local and international regulations.

o Coordinate with external legal advisors or government agencies when necessary for legal matters related to employment.

6. HR Strategy & Business Partnering

o Develop and implement HR strategies that support organizational goals and objectives.

o Partner with senior management to provide HR insights that inform business decisions.

o Offer guidance on organizational development, change management, and restructuring activities.

7. HR Reporting & Data Management

o Prepare and analyze HR-related reports and key performance indicators (KPIs), tracking trends such as turnover, employee satisfaction, and training effectiveness.

o Use HR analytics to generate insights that inform strategic decisions and process improvements.

o Manage HR databases and ensure accurate, up-to-date employee records.

8. Team Leadership & Development

o Lead, mentor, and develop a team of HR professionals to ensure the efficient and effective delivery of HR services.

o Foster a culture of accountability, continuous learning, and professional development within the HR team.

o Conduct regular performance reviews for HR staff and provide development opportunities.

Qualifications & Requirements:

• Bachelor's Degree in Human Resources, Business Administration, or a related field.

• At least 5 years of HR experience, with a strong background in managing HR teams and overseeing all HR functions.

• In-depth knowledge of Singapore's labor laws, compensation & benefits, and HR best practices.

• Strong interpersonal, communication, and conflict resolution skills.

• Proven ability to work under pressure, meet deadlines, and adapt to changing business environments.

• Demonstrated leadership and team management skills, with a track record of developing high-performing teams.

• Proficiency in HR software and Microsoft Office Suite.

Working Conditions:

• Location: Primarily office-based in Singapore.

• Hours: Full-time position, typically from 9:00 a.m. to 6:00 p.m., with occasional extended hours during peak periods or to meet specific HR-related deadlines.

Position Summary

We are seeking a highly skilled and detail-oriented ServiceNow Platform Administrator to join our team. In this role, you will be instrumental in configuring, managing, and enhancing our ServiceNow platform to support key business functions, including IT Service Management (ITSM), Strategic Portfolio Management (SPM), Integrated Risk Management (IRM), and IT Asset Management (ITAM).

Key Responsibilities

• Configure and tailor the ServiceNow platform to align with organizational needs and ensure seamless performance.
• Manage user roles, permissions, and access controls within the ServiceNow environment.
• Deploy and maintain core ServiceNow modules, including ITSM, SPM, IRM, and ITAM.
• Work closely with stakeholders to gather business requirements and implement effective platform solutions.
• Diagnose and resolve technical challenges, providing prompt and effective support to end-users.
• Conduct regular system maintenance, including patching, updates, and ensuring data accuracy.
• Monitor the platform's performance and overall health, identifying and mitigating any potential risks or issues.
• Partner with development and QA teams to facilitate smooth integrations and platform enhancements.
• Develop and maintain detailed documentation for configurations, processes, and operational procedures.
• Stay up to date on platform updates, new functionalities, and best practices to drive ongoing improvements.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Minimum of 5 years of experience as a ServiceNow Platform Administrator or similar role.
• Strong expertise in configuring, customizing, and managing the ServiceNow platform.
• Familiarity with ITIL processes and hands-on experience with ITSM administration.
• Experience with ServiceNow modules such as SPM, IRM, and ITAM is a plus.
• Exceptional analytical and problem-solving capabilities.
• Strong interpersonal skills, with the ability to collaborate effectively across teams and communicate clearly with stakeholders.
• ServiceNow Certified System Administrator (CSA) certification is preferred.

We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

As Assistant Manager, Partnerships Development, you will play a strategic role in building an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage key stakeholders and drive projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Lead and drive enablers that will help build an integrated care ecosystem. These include, design and implementation of partnership frameworks, standardised processes and templates, and the development and design of effective monitoring performance indicators and dashboards.
• Engage and work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system.
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem.
• Develop and work with stakeholders on programme review and evaluation.
• Synthesize the learnings and experience for improvement in programme design and implementation.
• Identify best-practices and implement platforms for cross sharing and learnings between providers.
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline
• 3 to 5 years of relevant experience
• Relevant experience in community care and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage
• Possess excellent communication and interpersonal skills, to be able to lead, engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical and problem-solving skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimize IT service quality and compliance with organizational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organization's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organizational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimization and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyze data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.ITIL V4 certification is preferred.

Responsibilities:

• Able to train BIM modeller and drafters in company BIM standards.
• Able to setup & monitor modelling environment.
• Able to manage model schedule based on site schedule and must be aligned on the critical path of the project.
• Able to monitor BIM model & shop drawing creation and revisions.
• Able to conduct QAQC to the BIM models.
• Able to manage BIM modellers work scope & work schedule.
• Able to establish and monitor clashes with project team and in ICE sessions.
• Able to execute virtual mock-up sessions and coordination workflow.
• Able to execute simulations for 4D & 5D.
• Have At least 3 years open building Design (OBD) software modeling and coordination experience.
• Well know OBD modeling and drawing management, model standards setup, and workflow.
• Understand the construction / Shop drawings presentation and relevant requirements.
• Can produce and manage 2D-6D BIM models.

Requirements:

• Strong computer, technical and communication skills are essential and required.

• Degree in Architecture, Civil and Structural Engineering, MEP Engineering or a relevant related field

• Minimum 5 years of advanced and progressive BIM technologies with hands-on experience in the Architectural, C&S and MEP discipline

• Experience in implementing the BIM adoption of design authoring and collaboration technology tools in construction project.

Our Client:

Our client is one of the top Industrial Surface Treatment companies, headquartered in Japan. They are currently looking for a Manager, Business Management to join their Singapore Office.

The Responsibilities:

• Assist GM to materialise business strategy by carrying out effective planning on the entire business management.
• Identify Plating Industry business and market trends, new development, financial to meet business KPI.
• Utilize data analytics and conduct thorough market analysis, competitive landscape, and customer behaviour to identify opportunities and threats.
• Develop and implement effective accounting management in fixed and variable cost, investment and budgeting strategies to support the company's financial goals.
• Establish mid & long-term business strategy based on financial data and business forecasting including budget preparation and kick-off meeting presentation.
• Oversee the preparation of detailed financial reports, forecasts, and analysis to aid decision-making.
• Manage monthly expenses/marginal profit and business profit results to enhance organizational effectiveness and transform it into actionable insights and result oriented.
• Provide regular updates on business performance against targets, expert advice and guidance to the Plating's top management team & Japan HQ management.
• Lead and mentor the finance team, fostering a collaborative and high-performing environment.
• Collaborate cross-functionally to align financial strategies with the overall business strategy
• Ensure compliance with relevant accounting standards, regulations, and internal policies.
• Any other ad hoc duties as assigned.

The Requirements:

• Bachelor's degree in Accounting, Finance, or a related field; professional accounting qualification (e.g., CPA, ACCA).
• 10 years of experience in a management accounting or budgeting role, preferably within the manufacturing industry.
• Proven track record of successfully managing and leading a team.
• Excellent financial analysis and reporting skills, with the ability to interpret complex data and translate it into actionable insights.
• Strong commercial acumen and strategic thinking abilities to align financial strategies with business objectives
• Proficient in the use of accounting system, Microsoft Office and data analysis tools.
• Excellent communication and interpersonal skills to effectively collaborate with key stakeholders, internal and external parties.

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114010

Meet Our Team:

Join our disruptive evolution of the software industry as a Partner Manager. Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer-centric.

Picture Yourself at Pega:

Pega is looking for a self-motivated, proactive, and driven Partner Manager. You will be responsible for driving partner solutions development, marketing and delivery excellence with portfolio of strategic partners. This includes business development initiatives, working closely with alliances counterparts to ensure execution at the region, vertical, account and opportunity levels. You will design and execute business plans with each assigned partner to deliver license revenue through development of strategies, programs, initiatives and / or solutions needed to effectively assist Pega’s sales teams.

What You'll Do at Pega:

A primary objective of the Partner Manager is to drive programmatic partner engagement focused on programs, initiatives and solution development, sales training, sales strategy, tools and promotional incentives designed to cultivate a self-sufficient channel scalable to support the revenue goals of Pega. You will develop and manage relationships with assigned partners to sell the value of a joint Pega and Partner value proposition to sales teams in your region, vertical or territory. In this role, you will:

• Work closely with an assigned portfolio of partners to increase their selling capabilities and align GTM sales strategies with Pega’s sales teams.
• Develop partner vertical solutions that drive sales for assigned partners and Pega
• Help evangelize key partners to the Pega sales teams helping them understand the value in selling with key partners.
• Create partner profiles, highlighting key differentiators, use cases and strengths for consumption by Pega sales teams.
• Align and coordinate Pega resources (including sales, pre-sales & technical enablement, marketing, product) necessary to help partner achieve success with their Pega practice.
• Evangelize Pega throughout your assigned partner organizations (focusing on client-facing personnel), as well as more widely in the partner community to increase awareness of Pega

Who You Are:

You are an expert relationship builder and can develop strategic partnerships that generate mutually beneficial revenue for your company and your partners. You understand the partner co-sell and resell models and have demonstrated success by influencing closed revenue or sourcing opportunities through these partnerships through strategic planning & execution. In addition, you are a thought leader is your industry understanding the needs of customers who are embarking on their digital transformation journey. Also, you excel at collaborating with multiple parties to produce solutions that include sales assets such as customer presentations, battle cards, brochures etc.

• Bachelor’s degree or equivalent experience
• 10-12 years of alliances, consulting and/or business development experience in the technology or business consulting industries
• 5+ years of industry experience (business or technical) in one or more of the following industries: Communications, Consumer, Health Care, Life Sciences, Manufacturing, Financial Services, Insurance and or Government
• 2-5 Years of product marketing experience a benefit
• Experience managing partner relationships
• Experience building partner programs to build effective co-sell relationships
• Experience working effectively across different sales, business development and technical teams, bringing together a cross functional team to deliver results
• Solid understanding professional services sales and delivery models

What You've Accomplished:

You should have a demonstrated ability to translate technical solutions into strategic business outcomes. Critical to this position is the ability to collaborate with multiple cross-functional stakeholders, leadership, account executives and other alliances executives to effectively create a true win-win partnerships.

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Inclusion and Diversity

Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role but are not sure you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may be to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits

Labor Condition Applications

GDPR Candidate Privacy Notice

Pegasystems Limited UK Gender Pay Gap Statement

1. Have more than 5 years of working experience in the beauty and skincare industry.

2. Can speak in English and Mandarin

3. Have skill in eyebrow embroidery

4. Have working as manager experience

5. Have good communication skills and leadership

1. 至少有5 年以上的工作经验

2.可以讲英文和华文

3. 有纹绣的技能

4.有当过经理的经验

5. 有好的沟通能力和领导能力

The Business Risk team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management.

At the heart of our young and dynamic team is a growth mindset. The non-silo culture allows our team to openly bring up questions and ideas to the leaders. In turn, our leaders are dedicated to helping our team nurture their skills and grow in their careers. During peak periods, our team work closely together and support one another to bring value to clients in a timely manner. The team primarily works with clients in the financial services industry and projects may entail cross-border collaboration with other GT member firms and international travel.

The role

As a Business Risk manager, you will be a key important member of the team, committed to support the management team in developing and growing the business risk services practice, and help to build and maintain relationships with clients and play a key role in the successful delivery of services to our clients. You will be responsible for organising and overseeing the various types of projects including internal audits, risk management and regulatory compliance projects and manage a team of senior and junior consultants. In addition, you will be supporting the growth of the department through some business development work. This role offers a great variety of work, autonomy, client contact and Partners’ direct interaction and coaching to the seniors and junior staff.

Responsibilities include:

• Perform risk assessments on key business activities and determine the scope of review, in conjunction with the clients’ senior management
• Plan the engagement/ audit approach and prepare the work program and oversee the delivery of the engagement/ audit from planning to completion, including performance of review of the team members’ work
• Actively participate in issues discussion with client key stakeholders and seek to understand the broader impact of the issues/gaps identified in the engagements/ audit reviews
• Prepare the draft and final written reports covering the audit findings (control issues/gaps) and propose corrective action plans including obtaining agreed actions plans from management
• Listen to client needs and apply collaborative critical thinking to solve complex client problems and lead clients’ presentations with senior managements
• Coach, mentor and train staff and assist in the management of the overall engagement including plans, budgets and schedules
• Develop clients’ portfolio, by supporting business development, practice management and thought leaderships activities

Qualifications and requirements

• Recognized Bachelor's or Master's degree in Accounting, Finance, Business or other related field
• At least 5 – 7 years of relevant professional experience gained in internal audit, or risk/compliance in commercial or in a big public accounting firm
• Professional qualification (CPA, CA, CIA) is highly preferred
• Demonstrated good industry knowledge in financial services/banking, oil and gas, and others
• Proven knowledge of internal audit standards (IIA) and good understanding of processes, risks and controls
• Knowledge in data analytical tools, IT general and application controls is desirable
• Flexible mindset, with a creative approach and ability to think out-of-the-box
• Process-minded, organized, with an eye for detail and excellent analytical skills
• Ability to work independently, be highly motivated and a team player
• Strong written and verbal communication and presentation skills
• Fluent in English, Mandarin, both oral and written
• Excellent client management and communications skills
• Experience working under high pressure and in a fast pace environment
• Willingness to travel on overseas assignments

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As Presales Engineer / Manager (CCTV), you be responsible for providing technical expertise and supporting the VIGI CCTV product sales and solutions. You will require to collaborate with sales teams to understand customer requirements, developing tailored solutions, and delivering compelling presentations.

Job Descriptions:

• Collaborate with the sales team to understand customer requirements and provide technical expertise, guidance, and support during the presales process for CCTV solutions
• Develop customized CCTV system designs, detailed technical proposals, including system specifications, pricing, and implementation plans
• Conduct product demonstrations and presentations to customers, showcasing the features and capabilities of VIGI CCTV solutions
• Collaborate with the sales team to understand customer requirements and propose tailored CCTV solutions
• Engage with customers during the presales process to address technical questions, concerns and offer technical advice and guidance to customers, ensuring their CCTV solution needs are met and solved
• Stay up to date with the latest CCTV technology trends and industry development, competitive products and emerging technologies to enhance solution offerings
• Provide training and support to the sales team on the technical aspects of CCTV products and solutions, as well as post-sales activities such as troubleshooting and after-sales support
• Work closely with other departments, including product development and marketing, to ensure alignment on product features and messaging

Job Requirements:

• Min. 2 years of experience in presales engineering or technical sales, preferably within the CCTV or security technology industry
• Strong understanding of CCTV systems, technologies and market trends
• Excellent technical knowledge and proven ability to develop technical solutions and proposals, along with strong problem-solving skills to provide comprehensive solutions to align with customer requirements
• Proficiency in design software and tools related to CCTV system planning
• Familiarity with industry standards, regulations, and best practices related to CCTV systems
• Excellent communication, presentation, and interpersonal skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Roles & Responsibilities

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.

We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

What you'll be doing:

• Coordinate with sales leadership and the global sales enablement team to define sales enablement priorities and build, deploy and track enablement programs
• Act as a liaison between cross functional teams.
• Create, edit and approve content to educate the sales team to advance deals with development of use case studies, competitive information, persona understanding and custom work.
• Train sales team on best use of sales enablement materials, sales tools, onboarding and product updates
• Field ad hoc content and support requests from sales team.
• Provide coaching on sales calls and demos, as needed.
• Help the global enablement team and cross functional SMEs to ensure the sales enablement content repository (Highspot) are easily and readily accessible and kept up to date on an ongoing basis.
• Determine content adoption and success metrics and keep the Global GTM Enablement dashboard up to date with customer satisfaction and business metrics for APAC sales.
• Define sales enablement best practices and facilitate and produce a cadence of regular onboarding and ongoing development workshops (virtual or face to face)
• Conduct and report on results and surveys.
• Gather feedback from sales team on a regular basis to constantly improve support programs.
• Drive high standards and values for our enablement team and brand.
• Ability to coach others for success and personal development.
• Run onboarding in-region for the Sales Team in coordination with the global onboarding program.

More about you:

• Bachelor's degree; Sales, business, and marketing majors preferred.
• Client Facing Experience in a sales, customer success, presales or sales support role required
• Experience with sales enablement and learning management tools preferred i.e. . Brainshark, Mindtickle, Saleshood etc.
• Experience with learning tools i.e. Camtasia, Captivate, Kahoot, Mentimeter etc.
• Experience facilitating virtual workshops via zoom, webex etc. and use of the breakout room, whiteboard and polling features
• Exceptional facilitation skills
• Exceptional written and verbal communication skills.
• Ability to prioritize tasks effectively.
• Team player with strong interpersonal skills.
• Ability to thrive in a fast-paced, unpredictable environment.
• Adept at project management and cross-functional collaboration.
• Creative and strategic thinker.
• Organized and efficient time management processes.

More about the role:

• Problem solver are your core (Technical, Architectural, Process related)
• Results-oriented, motivated, self-starter
• Values variety in daily activities, flexible to adapt, confidence to tackle any challenge – even those that come up last minute
• Coaching mentality
• Collegial, open and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Assistant Manager and invite talented individuals to join us in our mission.

Job Description:

• Provide HR support to the HR Manager across functions ranging from (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the HR Manager and President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Main Purpose of Job

To manage the overall process of inducting new Partners and their support staff in relation to the SJP systems and processes. You will support the Partnership to ensure that they are able to process new business efficiently and will identify any improvements that can be made to the process. Working in conjunction with the Partnership Development Manager’s you will also ensure the quality of documentation in relation to suitability letters and the completion of application forms are all completed to a high standard.

Key Responsibilities of the Job

1. Manage the onboarding of partners and supporting staff on all SJP systems and processes.
2. Drive internal management reporting that provide analysis to ensure quality submission of documents and efficient workflow are achieved.
3. Identify opportunities for process improvements
4. Drive changes and improvements in the client experience (from front to back) through various initiatives / projects.
5. Manage and assist implementation and subsequent usage of SJP’s internal platforms as well as change of process flow
6. Work alongside the Partnership Development Manager to ensure Partners understand the advice guidance process to advise their clients. You will need to train best practice around process and quality of advice documentation ensuring high standards are maintained.
7. Manage escalations and assist with issues from Partners and Advisers; provide resolution in a timely manner
8. Provide regular communication and sharing sessions to Partners regarding latest documentation, process flows and best practice updates
9. Actively share information with the team, ensuring team understanding is aligned with business priorities and opportunities

Requirements of the Job

Job Knowledge:

• Degree holder

• Relevant qualifications for the wealth management industry is desirable

• Proficiency in spoken and written English

• Experience in wealth management industry required

• Strong command in IT – Word, Excel, Outlook, etc.

• Experience in Salesforce is mandatory

• Project Management experience is a plus

Interpersonal Skills:

• Ability to drive initiatives independently

• Good and innovative team player

• Multi-tasking with high accuracy

• Strong in time management and communication skill

• Ability to build relationships to deal with Partners, Partner Support staff and 3rd Party providers locally or in the UK

Job responsibilities:

1. Responsible for recruitment, performance assessment, training, salary and welfare, employee relations, administration and other daily work;

2. Prepare personnel recruitment plan and promote its implementation;

3. Plan and coordinate the overall operation of the personnel department, update and improve the personnel management system;

4. Excellent communication and public relations skills, with the ability to solve emergencies;

5. Promotion and implementation of training plans;

6. Organizational development of personnel.

Position Conditions:

1. University degree or above, major in human resources, business management, more than 5 years of working experience, more than 3 years of working experience in the same position;

2. Have a systematic understanding of modern enterprise human resource management mode and practical experience accumulation, have a deep understanding of all functional modules of human resource management, at least proficient in recruitment, performance, training three modules, able to guide the work of each functional module;

3. Familiar with national and local laws, regulations and policies on human resource management in Singapore and Malaysia;

4. Excellent communication and public relations ability, with the ability to solve emergencies;

5. Have good interpersonal skills, organization and coordination skills, communication skills and the ability to solve complex problems；

6. Have the ability to build team members from 0 to 1;

7. Fluent in English listening, speaking, reading and writing.

If you are interested in this job, please contact Mr. Ning @ [email protected] ASAP.

verview

Microsoft Cloud Operations + Innovation (CO+I) is at the forefront of delivering the core infrastructure and foundational technologies for Microsoft's cloud services. Our mission is to empower every person and organization on the planet to achieve more by providing reliable, scalable, and secure cloud infrastructure. CO+I is responsible for designing, building, and operating Microsoft's global datacenters, which are the backbone of our cloud services, including Azure, Office 365, and Xbox Live.

We focus on innovation and operational excellence, ensuring that our datacenters are efficient, sustainable, and resilient. Our team is dedicated to advancing the state of the art in cloud infrastructure, leveraging cutting-edge technologies and best practices to meet the evolving needs of our customers.

Microsoft CO+I Compliance Team plays a crucial role in ensuring that our cloud infrastructure and operations adhere to the highest standards of legal and regulatory requirements. Our team is dedicated to maintaining the integrity, security, and compliance of Microsoft's global datacenters and cloud services.

We focus on developing and implementing comprehensive compliance policies and procedures to prevent unethical, illegal, or improper use of resources. Our responsibilities include safeguarding confidential and sensitive company data, conducting regular audits, and ensuring compliance with industry standards and regulations. By proactively identifying and mitigating risks, we help maintain a secure and compliant environment for our customers and partners.

Responsibilities

Policy Implementation and Monitoring

• Adopt, tailor, and enforce global compliance standards and policies in the APAC region.
• Ensure all operations align with our Construction Governance, ABAC, Human Rights, Financial Compliance, and Third-Party Risk Management commitments.

Regulatory Vigilance

• Stay updated on datacenter, construction, and technology industry best practices and regulatory requirements.
• Incorporate these insights into the compliance framework to ensure datacenter delivery and operations surpass industry standards.

Training and Advocacy

• Design and implement comprehensive training programs to foster a culture of compliance and ethical business practices across the region.

Incident Management

• Serve as the primary contact for all compliance inquiries and issues within the APAC region.
• Triage to appropriate Compliance SMEs where necessary.

Continuous Improvement

• Regularly evaluate the effectiveness of the compliance program.
• Adapt strategies to meet the dynamic landscape of regulations and industry standards.

Assessments/Audits/Certifications

• Conduct routine and complex assessment/audit projects independently, including assessing and reviewing documentation for internal and external teams.
• Track and monitor results, analyze information to identify areas for improvement, and collaborate with teams to remediate gaps.
• Leverage customer feedback to ensure its inclusion in compliance processes.
• Drive efficiency and scalability for programs.

Consult/Advise/Educate

• Collaborate across teams to ensure communication and application of the same regulations and standards.
• Advise on compliance of products, processes, and programs.
• Educate teams on compliance requirements and monitor compliance.
• Translate compliance standards and processes into relatable forms across multiple teams.

Controls

• Define controls by identifying potential failure points.
• Ensure routine and complex issues are fixed during the design process and implement controls.
• Test controls to determine their effectiveness and suggest improvements.

Governance

• Use understanding of policies, laws, and regulations to make judgments that meet business needs.
• Interpret information to protect Microsoft and customers, and move the business forward.
• Identify and escalate non-conformance.
• Set individual program guidelines at an organization level based on corporate policies and guidelines.

Reporting

• Develop and report compliance metrics and audit issues for internal and external reporting.
• Consult on remediation for reports.

Strategies, Processes, and Tools

• Develop strategies and processes around compliance programs independently.
• Anticipate new areas of focus based on the risk environment and ecosystem.
• Provide requirements for building tools and processes needed for market-leading compliance products and programs.
• Run existing tools and provide feedback on improvements.

Qualifications

Required Qualifications

• Bachelor's Degree in Science, Business, Engineering, or related field AND 6+ years experience in business, legal/regulatory, compliance, audit/consulting firm OR equivalent experience.

Additional or preferred qualifications

• Minimum of 5 years of experience with multinational organizations in construction governance, risk management, compliance, internal audit, and/or a similar field.
• Demonstrated experience in building and scaling risk management or compliance programs, ideally within a data center or technology-focused environment.
• Proven capability in developing and overseeing effective compliance programs.
• Proven ability to lead strategic initiatives, engage with senior stakeholders, and drive cross-function collaboration.
• Strong analytical, organizational, and communication skills.
• Relevant Certification (e.g., International Organization for Standardization [ISO] Lead Auditor, International Association of Privacy Professionals [IAPP], Certified Public Accountant [CPA], Certified Information Privacy Professional [CIPP]).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.