Meta is seeking a Technical Program Manager (TPM) with large-scale network infrastructure experience. This person will be deeply involved in evolving and enhancing the global network that supports all Meta products and services. They will be responsible for the growth, reliability, efficiency, security, performance, and overall health of the end-to-end network. They will help solve some of the most challenging networking problems in the industry, drive innovative, creative and ground-breaking solutions. This person will partner closely with engineering and other cross-functional teams to understand the problem space and domain in depth, create roadmaps, prioritize based on impact and drive them through to completion. They will have a strong in backbone and edge networking with an overarching understanding of the end-to-end network architecture and a proven track record in taking on and going deep in new technical domains. This person will be extremely comfortable working with ambiguity and autonomy.

Responsibilities

• Collaborate with Networking Engineering and cross functional partners to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy of the teams that you are partnering with.
• Build strong and aligned program teams to efficiently deliver on shared goals across the network infrastructure.
• Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
• Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases.
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables.
• Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and stakeholders.
• Influence product decisions to align with higher company initiatives.
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation.

Minimum Qualifications

• Network infrastructure engineering or network infrastructure technical product/program management experience.
• B.S. in Computer Science, Network Engineering or a related technical discipline, or equivalent experience.
• Experience managing technical network engineering programs or products from inception to implementation.
• Experience gathering user needs, requirements, and defining large scale program scope accordingly.
• Experience working autonomously across multiple teams & global regions, demonstrated critical thinking, and thought leadership.
• Experience working with technical leadership to develop systems, solutions, and products.
• Organizational, coordination and multitasking experience.
• Analytical and problem-solving experience with large-scale systems.
• Experience establishing strong working relationships across multi-disciplinary teams and multiple partners in different time zones.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Company

Be part of a large and renowned conglomerate that provides visible career development opportunities globally. Due to evolving business needs, we are recruiting for a seasoned Senior Finance Manager with proven track record in group consolidation and reporting.

The Role

Reporting to the Finance Director and working in a team, you will be responsible for the group consolidation and financial reporting, quarterly SGX announcement, preparing financial statements and annual report for the Group. You will also prepare group forecasts and budgets as well as other ad-hoc reports. Other key responsibilities include being an advisor to business units on consolidation and group accounting policies as well as the implementation of the new Group financial reporting system. You will also be the key point of contact with external auditors and consultants.

Your Profile

To qualify for this role, you must be a Chartered Accountant and have a Degree in Accountancy

with minimum 10 years of relevant work experience from both Big 4 Audit and Commercial firms. It is essential to have strong technical competency in SGX reporting and group consolidation. We are looking for a strong leader who is decisive, analytical and possesses excellent problem-solving and interpersonal skills.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GC13064284, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gina Chia EA Registration no.: R1109282

Key responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language

• Works with the testing service providers and other stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

• Participate and contribute in forums, as required, to drive testing transformation and innovation.

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key skills required:

• Agile, Hybrid Agile and Waterfall, DevOps
• Testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Position: QA Assistant Manager (Food Science)

• Working days: 5 days work week (8.30am - 5.30pm )
• Salary: $4000 - $4700 (Depend on experience)
• Location: Senoko S Rd (Sembawang)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: IT Project Manager (WMS)
• 5 Days Work, 830am-6pm
• Basic Salary: $5,000 - $7,500 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive / Project Lead specialized in IT / Computer - Software or equivalent.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: IT Project Manager (WMS)
• 5 Days Work, 830am-6pm
• Basic Salary: $5,000 - $7,500 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive / Project Lead specialized in IT / Computer - Software or equivalent.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Senior Manager, APAC Market & Clearing Operations, Singapore

The APAC run team is responsible for ensuring the smooth running of LCH clearing services within the APAC time zone. It is the first point of contact of to resolve issues for members, clients and regulatory authorities and has the ultimate responsibility of ensuring a positive client experience across LCH products. The team works closely with internal and external partner to ensure operations are run efficiently and resiliently, and queries and issues are followed through to resolution. The candidate should maintain a good working relationship with Central Banks, PPS Banks, Concentration Banks, Custodians, Members and Clearing brokers, as well as internal partners. This is a highly visible role, working with sales and marketing as well as senior management.

The successful candidate should possess proven experience in clearing and related trade workflow and Collateral management. Examples include various life-cycle events across the services such as margin runs, compression offering and portfolio transfers. They should have experience leading a team, the ability to work to timeframes, and be able to influence partners across geographical locations. They should be pro-active, confident and well-presented and take ownership of processes in their remit.

As a People Leader, they be will responsible for ensuring they and their team deliver the running of core business processes, applying expertise and managing partners where vital.

Role Responsibilities & Key Accountabilities:

• Applies expertise and past experience to resolve high-risk, business-critical operational risks in an accurate and timely manner, utilising communications and corrective actions to limit the operational, reputational and financial impact on the Group
• Applies experience to predict and prevent future operational issues, staying abreast of and implementing internal and external best practices
• Builds and maintains good relationships with partners internally (Compliance, Risk, sales, etc.) and externally (e.g. clients, regulators, vendors), improving the reputation of LSEG
• Produces and interprets management reports for senior partners, analysing and explaining favourable and adverse outcomes
• Coordinates large, complex planned and unplanned process changes and product/service developments, ensuring all vital testing is conducted
• Partners with internal teams to explore and build the operational configuration of new products, ascertaining the feasibility, cost, impact, and operational requirements of the project
• Contributes significantly to large-scale projects and change initiatives outside of own day-to-day responsibilities, utilising subject matter expertise to advise on the operational change requirements
• Leads the performance and development of an Operations team
• Deputises at key meetings and as necessary.

Minimum Requirements

• Undergraduate degree or equivalent experience, ideally with a degree in finance or business related
• In-depth understanding of end to end trade flow for Interest Rate Swaps with proven experience within an Investment Bank or Financial Institution in one of the following areas;
• Client Services/ Middle Office
• Treasury/Collateral
• Risk management/ product control
• Clearing and Settlement
• Strong analytical and problem-solving skills, with excellent attention to detail;
• Strong communication skills, both oral and written;
• Able to work in team environment and demonstrate working to deadlines;
• Strong numerical proficiency (advanced Excel user);
• Experience with using Murex and/or Calypso an advantage;
• Knowledge and understanding of Austraclear, RITS, MAS payments systems, and SWIFT messaging would be an advantage;
• Able to establish and maintain relationships at all levels both within and outside the organisation.

Purpose of the Role

Accelerate the Financial Lines growth in South East Asia (Vietnam, Indonesia, Phillippine as main focus)

Responsibilities

•  Exceed financial goals, P&L for S.E.A
•  Set up strategy for probable gorwth and execute to make S.E.A team to become the market leader
•  Underwrite S.E.A Financial Lines risk
•  Manage all Financial Lines risk referrals from S.E.A underwriters
•  Work with countries underwriters for all type of underwriting supports including, but not limited to risk analysis, supporting to prepare for referrals, seizing all market opportunities, doing regular training for skill enhancement
•  Bring strong relationships with key FL producers, understanding their unique needs and providing appropriate guidance and solutions and expand distribution channel
•  Engage with key local clients, growing long-term risk management partnerships
•  Represent Chubb at key industry events, showcasing our knowledge and capabilities in India or Singapore
•  Support regional Financial Lines team

Requirements

•  7-10 years experience mandate in Financial Lines underwriting
•  Excellent level of knowledge and understanding for all Financial Lines product including D&O, PI, Crime, Medmal and FI
•  S.E.A Financial Lines market experience is preferred
•  Proven track record of business development and excellence on achieving profitable revenue growth
•  Relationship Management: Demonstrated success in building and maintaining strong relationships with country underwriters, head office, distribution partners such as brokers, agents, and intermediaries. Track record of effectively managing key accounts, negotiating terms and conditions, and delivering exceptional service to clients
•  Risk Assessment Skills: Strong analytical and critical and logical thinking skills to assess risks accurately, identify potential exposures, and develop appropriate risk mitigation strategies. Strong rationale and creativeness to develop new products and coverages by local market needs . Experience in conducting thorough risk inspections and effectively communicating risk-related information to stakeholders
•  Communication and Collaboration: Excellent written and verbal communication skills, enabling effective
• interaction with internal teams, external partners, and clients. Especially interaction with local team is critical.
• Collaborative mindset to work cross-functionally with colleagues in product development, claims, and other departments to deliver comprehensive solutions and support to clients

Job Description:

Shift Rotas

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

Monitor the results and quality of the different software solutions and projects implemented in the organisation:

• Manage/Own P1/P2 incidents and problems end to end.
• Communicates with internal users and management over incidents and post-mortems.
• Diagnoses issues: establishes their root case.
• Initiates task force over critical incidents.
• Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

• Assist troubleshoot and resolving incidents and problems on supported application.
• Monitor and maintain system health and performance.
• Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
• Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.
• Monitor group mailbox, assigning/escalating appropriately.
• Basic of majority of the application the team supports with the ability to be L1 support when necessary.
• Adherence to Audit, Compliance and Risk guidelines. Knowledge Management and Documentation
• Documents support procedures on wiki.
• Owns team knowledge base on wiki for all in-scope applications.
• Provides support to end-users on how to use the application.
• Ensures Follow-the-Sun and regional support teams are continuously trained as required.
• Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered:
• Ensures that all application support logs are fit for purpose, ie meaningful and actionable;
• Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools.
• Implement self-recovery and automated detection of incident leveraging on learnings from past incidents. Maintenance and enhancements Oversee the acquisition and development of software systems in organisational units:
• Participates to release cycles for functional validation on staging/preproduction and production environments.
• Review release and coordinate around deployment/post release checks.
• Communicates Release Notes.

Job Requirements:

• 5 to 15 years’ experience
• Good business knowledge of Rates, FX and Credit business.
• Good business knowledge on other fixed income products.
• Understanding of Risk & PNL terms.
• Proficient in python and SQL
• ITIL basic knowledge or understanding between incident tickets and problem tickets.

Interested applicants, please email [email protected]

Ivy Tham Yi Ru

EA Personnel No. R1104692

Recruit Express Pte Ltd | EA Licence No 99C4599

Responsibilities

ByteDance will be prioritising applications who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Intro

The Global Location Strategy team aims to define and deploy strategies that support our global expansion and regional business growth. Our consultants and analysts are responsible for comprehensive research and analysis of Global Real Estate markets, whilst leading our real estate business strategy development and roll-out.

Responsibilities

- Lead qualitative and quantitative analysis on Global Real Estate markets, which includes but isn't limited to detailing regulation impact, geographic advantages, demographic trends, talent pools and pipelines, industry developments, benchmark analysis, real estate supplies and feasibilities, financials and costs.

- Lead standardisation and strategy work of the Location Strategy team with regards to relevant real estate topics, at both global and regional level.

- Initiate various communication and changes with key stakeholders to drive research, insights, data and recommendations that support our strategies and growth.

- Facilitate end-to-end implementation of the Global Real Estate location strategy projects, assess opportunities and challenges with actionable levers, ensure and enhance operational excellence.

Qualifications

Minimum Qualifications

- A proven record of specialising in real estate strategy planning, particularly the location strategy.

- A great sense of logical and strategic thinking, self-driven and passionate about the Internet, Technology and Innovation sectors.

- A solid understanding of the global real estate market and nuances, with excellent communication and stakeholder management skills.

Preferred Qualifications

- A professional background in strategy consulting.

- Project experience and insights into the UAE and the Middle East as a region.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

RESPONSIBILITIES:

• Proactively investigate, negotiate and resolve claims regardless of its complexity.
• Provide technical expertise to the Financial Line claims team in Asia.
• Ensure claims are handled within authority limits and in adherence with internal guideline.
• Understanding of relevant legal processes and procedures and litigation management.
• To manage brokers, clients and relevant stakeholders
• To negotiate and deal with contentious situations

REQUIREMENTS:

• Degree holder
• Legal background is an advantage
• Direct experience in handling different classes of Financial Lines/Casualty claims
• 5-7 years related working experience
• Strong knowledge of insurance industry and claims processes
• Experience in handling legal cases
• Able to work independently

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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As a Enterprise Sales Manager/Business Development Manager, you will play a critical role in growing revenue for Veracity’s ServiceNow Business Unit through new business development, territory development, close relationships with internal client development professionals and referral partners, and by expanding client relationships. In keeping with our entrepreneurial culture, you wake up ready to win and have a knack for building strong, sustainable business relationships. You are an ambassador for our challenger brand, a self-starting hunter eager to create your path and innovate with your teammates to achieve key business objectives.

A history of successfully selling services for SaaS platforms is essential, while a background in or understanding of ServiceNow will be a strong advantage, as a key part of your role is to be the trusted advisor for customers to gain the most business value from the ServiceNow platform. We deliver true enterprise value, you will need to be comfortable calling on a range of senior stakeholders, especially IT, Finance, Risk, HR and customer service. You have a solution selling or customer-centric selling background, with excellent written and verbal communication and influence skills, a history of exceeding sales targets, and a hunger to grow.

WHAT YOU WILL WORK ON

• Proactively and consistently build pipeline to meet or exceed your sales targets on a quarterly basis
• Develop and maintain effective relationships and communicate effectively with RGP and Veracity reps and key referral partners, to drive account penetration and sales growth.
• Conduct account planning and proactively seeks to bring innovative ideas and approaches to the client strategy.
• Initiate and attend a high volume of Consulting-related new business meetings per month.
• Engage in prospecting activities including participation in networking groups and professional organizations, direct email and phone outreach, and cross-selling existing relationships to generate sufficient leads.
• Leverage Consultant and employee networks into new relationships.
• Partner with subject matter experts and Practice Leaders throughout the sales process to shorten the sales cycle and effectively increase new business wins.
• Partner with subject matter experts and Practice Leaders on pitch material, proposals, meeting agendas and follow-up.
• Assist with successful project launch including attending project kick-off meetings and keeping in touch with clients to ensure satisfactory product delivery.
• Utilize CRM (Salesforce) to track and report activities and pipeline.
• Participate in the team’s “Net New” initiatives, such as market visibility events and related internal projects.
• Develop and maintain in-depth knowledge of products and services the Practice offers, industry trends, and competition
• Utilize existing sales and marketing collateral to prepare for new business presentations.
• Manage a pipeline, executes, and delivers against established KPIs and performance metrics.
• Attend regular sales and staff meetings.

WHAT YOU WILL BRING

• 5+ years of B2B sales/business development experience, selling Business and/or Digital Consulting services and solutions into senior level leaders at mid-large sized companies.
• Proven success in creating revenue within the professional services/consulting space.
• Excellent account planning, time management and demonstrated ability to advance a sales pipeline.
• Strong capacity for networking and generating lasting business relationships.
• Demonstrates an entrepreneurial spirit and a sense of urgency to achieve high performance goals.
• Experience in selling services for SaaS products such as ServiceNow, Sitecore, Microsoft, Salesforce, Digital Workplace Experience platforms, Customer Experience/Digital Marketing platforms, or Content Management Systems.
• Proven business development and selling experience with a consultative sales method.
• A positive attitude and team player.
• Ability to respond creatively, quickly, and effectively to clients’ needs and issues.
• Excellent interpersonal skills, high emotional intelligence, and the ability to engage and motivate people.
• Outstanding verbal and written communication skills.
• Adaptable with the ability to solve complex problems through innovative thinking.
• Ability to negotiate and concisely communicate complex concepts/business issues to clients and management.
• Ability to prioritize multiple responsibilities/projects and develop business relationships.
• A drive to build the business with a high level of enthusiasm and the capacity to overcome obstacles.

WHAT YOU CAN EXPECT

• All Compensation is commensurate with employee qualifications, experience, and other factors, including geographic location, market, and operational factors.
• Competitive Base Pay Range
• Other Compensation: Incentive Compensation
• Benefits: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, 21 Days of Paid Time Off Per Year, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)
• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.

Job Highlights

• Our Values: Passion, Community, Integrity
• Ranked as Top Accounting Firm
• Nominated by HRM s Employer of Choice

Job Description for Accounting Technical Manager

The Accounting Technical Manager will support the Head of Quality Management and Senior Technical Manager in ensuring compliance with applicable pronouncements, including Singapore Standards on Auditing (SSA), Singapore Financial Reporting Standards (SFRS), the Code of Professional Conduct and Ethics for Public Accountants and Accounting Entities (ACRA Code), Singapore Standards on Quality Management (SSQM), their international equivalents, corporate regulations, and firm-wide policies and PKF Network compliance requirements.

Candidates for this role will be supporting the firm’s technical department in achieving the following outcomes:

• Planning and conducting risk assessments and quality control reviews on engagements, to ensure compliance with the above Pronouncements.
• Establishing the policies and procedures within the firm to ensure compliance with the above Pronouncements.
• Implementing and monitoring the Firm’s internal quality control program (firm-level controls and detailed file reviews) to comply with SSQM.
• Analyzing and identifying gaps, and potential areas of improvement, in quality control procedures within the Firm to ensure compliance with the above Pronouncements and proposing remediation plans.
• Carrying out root cause analyses and monitoring the effectiveness of action plans to address areas of weaknesses identified.
• Preparing and collating information/reports for regulatory and internal reviews and handling any related coordination work.
• Manage the administrative aspect in the areas of research, training, and quality management, knowledge management within the Accounting Technical Department.
• In charge of monitoring the changes to existing and emerging accounting and auditing standards, related laws, and guidance.
• Providing technical consultations and conducting training in accounting, auditing, and quality management matters

The Riot Operations Center (ROC) provides 24/7 live response for issues that impact our players. The ROC maintains three sites around the world to provide this coverage, and each site must be able to act independently while keeping its processes and direction aligned with those of the ROC as a whole. In the future, the ROC will increase the value it provides by taking over much of the technical triage and mitigation that is currently performed by game teams, resulting in faster incident resolution, and requiring a more engineering-focused culture in the ROC.

As a Manager, Software Engineering you will ensure that the Singapore ROC is providing high quality live response during its share of the ROC’s follow-the-sun coverage model. You will support the growth of the Rioters in the Singapore ROC as we grow an engineering mindset and skillset for the team. Additionally, you will make connections with other teams to understand how the ROC can best support them, and inform what work needs to be done to get us there.

You’re right for this role if the idea of growing a new kind of engineering team at Riot and coaching engineers to succeed excites you. You cultivate relationships to provide your team with the support it needs to execute and grow. You use iterative approaches to problems and know how to compromise between ideal solutions and practical outcomes. You believe that just because something is hard doesn’t mean it isn’t worth doing.

Responsibilities

• Manage the Singapore ROC site, ensuring high quality live response and coverage
• Manage the 5-6 Rioters in the Singapore ROC site, including managing for performance and individual growth in engineering skillset and mindset
• Handle regional-specific HR tasks such as local hiring and retention
• Act as a point of escalation for the Singapore ROC site during its working hours
• Ensure operational consistency with the rest of the global ROC sites
• Ensure that the work of the Singapore ROC site is aligned with the strategic direction of the Live Operations org as a whole
• Manage stakeholders during critical and high priority incident triages, major launches working alongside TPM teams
• Participate in and design quarterly planning and annual strategic planning objectives

Required Qualifications

• Bachelor's or Master’s degree in Computer Science or a related field or relevant professional experience
• 2+ Years experience as a Senior Software Engineer or higher
• 2+ Years experience performance managing engineers including hiring and performance assessments
• Demonstrated experience growing engineers in their careers
• Demonstrated ability to work across multiple organizations and generate alignment on technical standards

Preferred Qualifications

• 2+ Years working in a high performance Site Reliability capacity
• Experience with designing, prioritizing and maintaining high-capacity, high-availability, and high-performant software, especially back-end services
• Familiarity with Site Reliability best practices
• Demonstrated experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, Amazon ECS)
• Experience with distributed systems, specifically microservices
• Understanding of relational databases such as MySQL
• Experience with CI/CD pipelines, ideally Jenkins
• Understanding of software performance and the influence of latency in online games
• Experience with AWS (or comparable cloud environments)