We are looking for a passionate, experienced, and intuitive Experiential Marketing Manager to support our event marketing efforts across APAC. Events range from in-person, hybrid and virtual and the audience includes C-Level, Advertising, Consumer, Creator, Developer for industry thought leadership events, Meta hosted and owned, large-scale Ad Industry experiential events, and virtual events of all sizes.

Responsibilities

• Project manage and produce flawless virtual, hybrid and in person events across APAC in close cooperation with external agencies and Internal Meta stakeholders - on time and within budget
• Manage and maintain relationships with the main internal Meta stakeholders in APAC, including offering support for the Global Experiential and Industry Marketing team
• Work closely with the Global Experiential and Industry Marketing team's global and cross-functional counterparts to ensure cohesion and scalability for event messaging, campaigns, and product launches
• Create and evolve experiences that showcase emerging technologies, consistently enhancing programs, and bringing new ideas to the table
• Source and manage suppliers, agencies and platforms across APAC to ensure compliance
• Work closely with the privacy and sourcing team for finance, procurement and producing legal documents for events
• Travel regularly (up to 50% of the time) when needed for site inspections and events

Minimum Qualifications

• 8+ years of relevant experience working in an event management role
• Experience across key audiences - brand, agency, consumers, creators and developers
• Expertise in project management and stakeholder management. Strong communication and decision-making skills
• Experience working collaboratively and juggling competing priorities
• Expertise on delegate registration and CRM platforms such as SplashThat and Salesforce
• Expertise on virtual event hosting platforms such as Zoom
• Knowledge of APAC based regional and local nuance, and venues for in-person events

Preferred Qualifications

• BA/BS degree, or equivalent, in related field
• Knowledge of Meta platform and its suite of apps and services

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

PURPOSE

• Being a vital member of the GO Data monetization team to support and contribute to the overall Smart Insurance and Data Monetization Strategy
• Champion and drive customer acquisition, retention, cross-sell and upsell campaign across markets.
• Drive customer engagement initiatives to achieve the collective Data Monetization target set for all markets.

KEY ACCOUNTABILITIES

• Champion and drive data-driven marketing initiatives and efforts across markets. Key initiatives include Leads Acquisition, Retention and Up-sell & Cross-sell campaigns and initiatives.
• Plan, creates and implement customer-centric and data driven GO Signature engagement programme and roll out across markets
• Coach, initiate, define and support CVM activities using data and AI; drive effective demand generation programme at scale.
• Handle data and analytics comfortably and relate them to qualitative aspects of work.
• Generate insights into customer segments for data monetization campaign planning.
• Review campaigns tracking results and propose next step.
• Benchmark market standards, share best practices and provides feedback and suggestions to countries to improve local campaigns and support implementation.
• Liaise with key and senior stakeholders to maintain an evolution of information needs.
• Ensure adherence to all data governance standards as determined by regulators

QUALIFICATIONS / EXPERIENCE

• Bachelor/Master degree in a relevant field (digital marketing, CRM, loyalty or data analyses.)
• Min 5+ years’ experience in a similar field.
• Analytical, strong database management and resourceful.
• Good communication and interpersonal skills.
• Proactive and able to work in a fast-pace environment.
• Understanding of Customer Experience Management.
• Positive attitude.
• Able to travel

KNOWLEDGE & TECHNICAL SKILLS

• Familiar with customer centric marketing, customer insights, marketing campaign best practises and other enterprise marketing strategies.
• Know the business to appreciate and understand the value of the data to monetize it
• Familiar with Salesforce Marketing Cloud or other marketing automation platform preferred but not a must.
• Ability to create great presentations with strong narratives.

1. Market Research and Analysis:

• Conducting market research to identify new business opportunities and market trends.
• Analyzing data to understand customer needs, industry trends, and competitor strategies.

2. Business Strategy Development:

• Developing and implementing strategic plans to achieve business objectives and revenue targets.
• Identifying key areas for growth and creating strategies to capitalize on them.

3. Client Relationship Management:

• Building and maintaining strong relationships with existing clients to ensure customer satisfaction and retention.
• Identifying and cultivating relationships with potential clients to generate new business opportunities.

4. Sales and Revenue Generation:

• Prospecting and acquiring new clients through various channels such as cold calling, networking, and attending industry events.
• Negotiating contracts and agreements with clients to maximize revenue and profitability.
• Meeting or exceeding sales targets and KPIs set by the company.

5. Partnership Development:

• Identifying potential strategic partners, including carriers, suppliers, and technology providers.
• Negotiating partnerships and collaboration agreements to enhance service offerings and expand market reach.

6. Product and Service Innovation:

• Collaborating with internal teams to develop new service offerings or improve existing ones based on market feedback and industry trends.
• Identifying opportunities for innovation and differentiation within the logistics sector.

7. Market Expansion:

• Developing and executing plans to enter new markets or expand the company's presence in existing markets.
• Evaluating the feasibility of expansion opportunities and conducting market assessments.

8. Cross-Functional Collaboration:

• Collaborating with other departments such as operations, marketing, and finance to ensure alignment of business development efforts with overall company objectives.
• Providing input into product development, pricing strategies, and marketing initiatives based on market feedback and client needs.

9. Reporting and Analysis:

• Tracking sales performance, pipeline activity, and market trends using CRM tools and other reporting mechanisms.
• Providing regular reports and analysis to senior management on business development activities, outcomes, and opportunities for improvement.

10. Compliance and Risk Management:

• Ensuring compliance with relevant regulations and industry standards in all business development activities.
• Assessing and mitigating risks associated with new business opportunities and partnerships.

11. Continuous Learning and Development:

• Staying informed about developments in the logistics industry, including technological advancements, regulatory changes, and market trends.
• Pursuing professional development opportunities to enhance skills and knowledge relevant to the role.

General Description:

Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as a Client Lifecycle Management (CLM) Business

Programme Manager

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platforms and Transformation (“P&T”) is the team responsible under BOS Global COO (“GCOO”) to build and manage strategic programme for Bank of Singapore. The team is responsible for strategic initiatives including the Client Lifecycle Management (CLM) Programme, Group Wealth Platform Programme. The team is also in charge of financial markets and client data as well as the Agile practice at BOS. x

Reporting to the Head of P&T Management Office, the CLM Business Programme Manager will oversee the end-to-end execution of Client Lifecycle Management programme. This programme will enhance the lifecycle of client engagement, ensuring compliance, enhancing the client experience, and driving operational efficiency. This role requires a strategic thinker with strong project management skills and a deep understanding of client lifecycle management processes.

Main Duties:

Role and Responsibilities

Programme Leadership:

• Implement the Target Operating Model of Client Lifecycle Management (CLM) and lead cross-functional teams to ensure the successful execution of CLM initiatives and system implementationEstablish and maintain key programme level artefacts to monitor delivery progress
• Coordinate the preparation of material for, and facilitate the CLM Programme Steering Committee
• Manage implementation planning – giving consideration to technical go live, data migration, business rollout and process transition

Project Management:

• Manage multiple initiatives and project phases simultaneously, ensuring they are delivered on time, within scope, and within budget
• Utilise project management methodologies to track progress, manage risks, and report on status

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders, including project sponsors, consultants, project managers and internal project teams
• Facilitate communication and collaboration between departments to achieve CLM objectives
• Collaborate with stakeholders to ensure impediments, risks, and dependencies are escalated and addressed in a timely manner

Performance Monitoring:

• Maintain key performance indicators (KPIs) to measure the effectiveness of CLM processes
• Analyse data and feedback to identify areas for improvement and implement changes accordingly

WORK EXPERIENCE, SKILLS, AND EDUCATION REQUIREMENTS

• Bachelor’s degree in business administration, Finance, or a related field. A master’s degree or relevant certification (e.g., PMP, Six Sigma) is a plus
• Minimum years of experience in programme or project management, preferably in Client Lifecycle Management or a related field
• At least 10 years of experience in a Programme Manager role
• Proven track record of managing complex projects and leading cross-functional teams.
• Excellent project management skills with proficiency in project management tools (e.g., MS Project, JIRA)
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Analytical mindset with strong problem-solving abilities
• Ability to work in a fast-paced environment and manage competing priorities

A Project Manager in construction oversees and manages construction projects from inception to completion, ensuring they are delivered on time, within budget, and to the required quality standards. Key responsibilities include:

1. Project Planning and Scheduling: Developing project plans, timelines, and schedules, coordinating with architects, engineers, and other stakeholders.
2. Budget Management: Preparing and managing the project budget, including estimating costs, securing funding, and controlling expenses.
3. Resource Allocation: Managing materials, equipment, and workforce, ensuring optimal allocation of resources.
4. Team Leadership: Leading a team of contractors, subcontractors, and other construction workers, ensuring clear communication and task delegation.
5. Risk Management: Identifying potential risks or issues and implementing solutions to minimize disruptions.
6. Quality Control: Ensuring that construction standards and regulations are met, conducting inspections, and solving issues related to quality.
7. Health and Safety Compliance: Ensuring that safety protocols are followed on-site to protect workers and avoid accidents.
8. Client Liaison: Serving as the primary point of contact with the client, keeping them updated on project progress and addressing concerns.
9. Permits and Legal Compliance: Ensuring that all necessary permits and legal documents are in place and the project adheres to local regulations.
10. Project Reporting: Regularly updating stakeholders on progress, milestones, and any changes to scope, cost, or schedule.

Job Responsibilities

1. Supervises all technical aspects / performance of assigned vessels' operation including maintenance, repair, safety and environmental protection to ensure that these are carried out in a flawless, efficient, competitive and customer focused operation and according to the international and flag state legislation and to initiate corrective actions when such performance is not compliant with the Company's standards. Collects all necessary information in order to timely compile the dry-docking and major repair specification and participates in the planning and monitoring of major repairs and/or dry-docking repairs and services.

2. Drafts and controls fleet's technical annual budget (e.g., spares, stores, lubricants) in order to develop and implement competitive budgets and maintain the commercial competitiveness of the fleet.

3. Monitors the superintendent engineers' visits on the vessels in order to check and evaluate their condition and maintenance progress; to issue further instructions on maintenance and repair activities; to file, record and report findings to the Technical Director.

4. Reviews and evaluates quotations for all technical spares, supplies, repair services, lubricants, paints, and engine stores to be purchased and authorizes the purchase order depending on the costs.

5. Cooperates closely with the claims department for the process of damage claims and collect all necessary technical information in order to provide technical back-up in support of such claims.

6. Informs immediately the Technical Director in case of emergency.

7. Coordinates and liaises with other departments within the company to collectively provide an efficient ship management service. More specifically, assists the Insurance Dept. on collection of necessary documentation; interacts with the Purchasing Dept. for procurement cycle follow up, spares, supplies and services in coordination with the vessels; coordinates with MSQ Dept. and the DPAs to ensure that assigned vessel are in full compliance with company's SMS (:e.g., certificates, NCRs, documents etc.); works with Crew Dept. and contributes to the recruitment, training and appraisals of the seafarers employed by the company; and cooperates with other superintendents (i.e., marine) and/or fleet operators to safeguard fleet's and company's best interest and achieve optimum vessels' performance.

8. If needed, visit the managed vessels to assess their condition during PSC and/or attends dry-dock and repairs in order to monitor their progress and ensure their effective completion.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Design strategic hiring plans to secure top talent.
• Guide and support the recruitment team to meet staffing needs.
• Partner with managers to align staffing strategies with business needs.
• Manage the complete recruitment lifecycle, from sourcing to onboarding.
• Cultivate a diverse talent pool through strategic outreach efforts.
• Ensure adherence to labor laws and organizational guidelines.
• Facilitate both internal and external audit processes.
• Monitor industry advancements to enhance hiring methodologies.

Requirements

• Recruitment experience in the IT industry is preferred.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About The Team

The Global Wellbeing (GW) Team is responsible for the development, implementation and measurement of global strategy and programs for all T&S teams. These are designed to support and promote positive physical and psychological health, as well as healthy working environments, especially for those who work with potentially harmful content and for both in-house teams and outsourced partners.

As a Wellbeing Operations Manager, your role is critical in bridging communication between the T&S Operation and the Global Wellbeing teams to pinpoint ways to improve our overall programming and serve the mental health needs at a customised site level. Further, you ensure wellbeing programming is consistent with the global framework and delivered effectively by working closely with internal and external stakeholders of the business located within Singapore and APAC region.

Candidates should have a solid background as a subject matter expert in employee psychological health and preferably an active mental health license to practice. Solid relationship-building, problem-solving skills, and the ability to cooperate with multiple stakeholders are also essential.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Responsibilities:

- Own and drive employee wellbeing program initiatives, participation rates, and report site(s) health for both in-house teams and partner locations within Singapore and APAC region.

- Set and monitor wellbeing productivity targets with vendor clinicians and workload assignments, and ensure appropriate coverage for site(s) support.

- Build deep knowledge expertise at the site(s) level to recommend effective wellbeing programming interventions, customised to cultural and business needs.

- Be a trusted business partner through providing evidence-based wellbeing solutions and recommendations to internal and external stakeholders, including outsourced partners.

- Deliver psychoeducational training surrounding mental health in the region.

- Drive wellbeing-related engagements at site(s) and with outsourced partners. This could include attendance such as regular business reviews and partner-related wellbeing forums and meetings.

- Ensure compliance to the country or region legal and regulatory standards related to employee psychological health and safety and statement of work in relation to wellbeing programming in assigned site(s) and outsourced partners.

Qualifications

Minimum Qualifications:

- Post-graduate degree or equivalent professional qualifications in health psychology, behavioural science or another relevant health behaviour field.

- Minimum 3 years of experience in supporting evidence-based health and wellbeing programs and initiatives in a corporate context.

- Solid working knowledge of operations metrics and structure.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

Preferred Qualifications:

- Full unrestricted license to practice.

- Experience providing consultancy on complex topics to a range of stakeholders.

- Experience and deep working knowledge of an outsourced business partnership model.

- Willingness to travel up to 40% is required for this role.

- Solid working knowledge of trust and safety operations workflows and experience developing, evaluating and reporting behaviour change interventions in applied settings.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

TikTok Trust & Safety recognises that keeping our platform safe for the TikTok our communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Kydon

At Kydon, we are a group of individuals who believe that learning can enhance human capacity — one knowledge, skill, experience, or epiphany at a time. Learning nurtures the soul and improves career prospects. Knowledge adds value to the community. In an age of rapid digitalization, learning can harness technology for education and training.

From a digital learning agency offering advanced learning technology solutions and custom digital learning content, Kydon has also grown to become a digital learning platform for the masses, a learning technology and innovation knowledge portal, and an R&D outfit for EdTech.

About the Solutions Team

The Kydon Solutions team is the learning consultancy arm of the business and is responsible for the design, development, and implementation of organizational and institutional learning solutions. These solutions include the technologies, processes, methodologies, competencies, curriculum, analytics, and supporting services needed to address organizational objectives and issues pertaining to learning and performance.

As part of the solutions team, you will be expected to understand the education and training industry and network with relevant industry players. To be successful in solutions design, you will need to have familiarity with trends and issues pertaining to learning and development (L&D) and workplace transformation, as well as existing and emerging SaaS-based technologies (e.g. Learning Management Systems, Learning Experience Systems).

As a consultant in workforce transformation, you will need to be conversant with one or more of the following areas: business process reengineering, learning technologies, and change management.

About the Role of Workplace Learning Consultancy, Manager

As a member of the Solutions team, the Workplace Learning Consultancy Manager helps to deliver evidence-based learning solutions and services with high business impact. They help to advise our organizational customers, collaborating with them at a working level to design holistic solutions to organisational pain points.

This role reports to the Director of Learning Systems and works closely with Sales, Product, and Technology, to ensure the smooth development and implementation of technical solutions by providing complementary consultancy services.

Key Responsibilities

· Drafting solution proposals: Support the preparation of tender proposals by analysing requirements, evaluating compliance, identifying appropriate design and user engagement approaches, and putting together the propos

· Delivering solution design: Support the design of workforce learning solutions and services by helping to carry out client stakeholder engagement, business analysis and business process reengineering

· Solution delivery: Work closely with Product, Technology, and other teams to ensure solutions specifications are correctly defined and developed to customer’s satisfaction, with appropriate hand-off for change management

· Change management: Ensure sustainable workplace transformation and support the smooth rollout of technical solutions by driving change management and user training

· Stakeholder management: Build strong working level relationships with stakeholders from client organisations to ensure strong collaboration and create opportunities for up-sell / cross-sell of solutions and services

Qualifications and Skills

· Minimum 6 years of relevant work experience, with at least 4 years in any combination of consulting, business analysis, and/or project management

· Demonstrable experience in delivery of technical solutions and/or services relating to workplace learning and organisational development

· Demonstrable experience designing, optimizing, and reengineering business processes for own or client organisation

· Entrepreneurial or start-up background

· Experience working on projects that require security clearance

· Is a problem solver: You are able to creatively find ways to solve problems despite constraints wherever possible; when appropriate, you know how to escalate issues to get necessary support.

· Outstanding communicator: You are able to drive alignment across all stakeholders through a combination of your structured thinking, language skills, and a general ability to influence others. You are professional and authentic.

· Is methodical and organized: You are a trusted manager of resources and external manpower; you know how to keep everyone abreast of the situation without prompting and are always on top of things.

· Cares about learning: You value sustainable growth and personal development for yourself, which is why you can empathize with our customers and their aspirations for their organization.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

As a Growth Manager, you will play a pivotal role in driving the growth and success of our Web3 projects. You will work closely with project owners to understand their objectives, target audiences, and key performance indicators (KPIs). Your responsibilities will include designing and executing effective ecosystem growth plans, tracking and reporting on ROI and performance, and coordinating with internal and external stakeholders to foster user growth and engagement.

What You Will Do at HeLa Labs?

• Project Understanding: Collaborate with project owners to gain a deep understanding of their project goals, target audience, and desired outcomes.
• Ecosystem Growth Planning: Develop and implement comprehensive ecosystem growth plans that align with project objectives. This includes identifying key growth strategies, channels, and tactics.
• ROI Tracking and Reporting: Monitor and measure the performance of growth initiatives, tracking key metrics such as user acquisition, engagement, and return on investment (ROI). Prepare regular reports to provide insights and recommendations.
• Stakeholder Coordination: Work closely with internal and external stakeholders, including developers, marketing teams, and community members, to ensure effective collaboration and alignment.
• User Growth and Engagement: Drive user growth and engagement by leveraging various channels and tactics, such as social media, content marketing, community building, and partnerships.

Our Ideal Candidates Would Have:

• Web3 Experience: Proven experience working on Web3 projects, demonstrating a strong understanding of blockchain technology, cryptocurrencies, and decentralized applications.
• Marketing Acumen: A solid understanding of marketing principles, including ROI tracking, social media trends, and digital marketing tools.
• Analytical Skills: Ability to analyze data and metrics to identify trends, measure performance, and make data-driven decisions.
• Communication and Collaboration: Excellent communication and interpersonal skills to effectively collaborate with team members, stakeholders, and the broader community.
• Problem-Solving: A creative and solution-oriented approach to tackling challenges and driving growth.

Preferred Qualifications (Bonus Points):

• Experience with specific Web3 projects or technologies (e.g., NFTs, DeFi, GameFi)
• A strong network within the Web3 community
• Experience with community management and building online communities

What Else Is Waiting for You?

• Competitive salary.
• Be a part of the future of financial technology by making a meaningful impact.
• Excellent career development opportunities in a rapidly growing company.
• A passionate and collaborative team.
• A family-like work environment.
• Opportunities to enhance your technical skills and deepen your understanding of capital markets.
• A multicultural work environment.

Does Hela Labs sound like the place you want to work in? Apply now!

Job Summary:The Assistant Manager will assist the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of quality, cleanliness, and efficiency. This position requires strong leadership skills, attention to detail, and the ability to effectively communicate and collaborate with team members.

Key Responsibilities:

1. Team Leadership: Support the Restaurant Manager in leading and motivating the restaurant team to achieve performance goals and deliver outstanding service.
2. Operations Management: Assist in managing day-to-day operations, including opening and closing procedures, inventory control, scheduling, and ensuring compliance with company policies and procedures.
3. Customer Service: Interact with customers to ensure satisfaction, address concerns, and resolve any issues in a timely and professional manner.
4. Training and Development: Support training initiatives for new and existing staff members, ensuring they have the knowledge and skills necessary to perform their roles effectively.
5. Financial Management: Assist in managing expenses, labor costs, and inventory levels to achieve financial targets and maximize profitability.
6. Quality Control: Monitor food quality, presentation, and adherence to safety and sanitation standards, taking corrective action as needed.
7. Problem-Solving: Address operational challenges and resolve conflicts or issues that arise during shifts, maintaining a positive and solutions-oriented approach.
8. Sales and Marketing Support: Assist in implementing marketing strategies, promotions, and initiatives to drive sales and attract new customers.
9. Communication: Maintain clear and open communication with staff, management, and other departments to ensure a cohesive and collaborative work environment.
10. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations, as well as company policies and procedures

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

• Over-all 5-8yrs in experience Information technology related industry as sales/Business development executive
• Must have at least 2yrs Selling Enterprise Solution or Services with experience in Software license sales. Experience in Singapore and should be familiar with the local and regional markets.
• Responsibilities include:

· Involves cold calling and lead generation

· Handling of existing and new clients and to provide solutioning.

· Identify and develop new business opportunities. Conducting sales presentations to IT Heads and Managers. Plan and strategize on selling process to closure of the deal.

· Establishing good business relationship with clients and understanding their needs, identifying their every individual wins so to understand them for strategic planning purposes, educate and provide them with the suitable solution/ consultancy services that they require

· Participate in seminars/events and network to generate prospects

· Liaise and build relationship with OEM

· Work closely with internal Pre-sales-Technical consultants and to ensure the client requirements are met to submit proposals/quotes

• Qualification and others requirements:

· Degree or diploma in Sales/Marketing desired

· Related work experience with ISV/Software Solution vendors will be highly advantageous.

· Should have good experience in MS-Office

• Develop the conceptual framework of construction projects and manage scheduling and coordination across multiple trades and sub-contractors.
• Plan, lead, and monitor project progress, including manpower planning, construction progress tracking, master schedule preparation, and cost control.
• Ensure cost management within approved budgets by controlling materials, manpower, and machinery expenses for ongoing and new projects.
• Address delays or emergencies at construction sites by issuing timely instructions and maintaining effective project standards.
• Collaborate with stakeholders, including clients, consultants, and authorities, to resolve site issues, ensure compliance, and achieve smooth project completion.

Requirements:

• Degree in Engineering or equivalent.
• At least 5 years of experience in the Construction industry (Building/Factory/Structure/Finishing).
• Able to work weekends, night shift and PH when needed.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Assist in planning and conducting internal audits to assess the effectiveness of risk management, control, and governance processes. Ensure audits are completed on time and within budget.
• Ensure compliance with relevant laws, regulations, and internal policies. Monitor the implementation of corrective actions in response to audit findings.
• Support the identification, assessment, and prioritization of risks within the organization.
• Develop clear and concise audit reports detailing observations, risks, and recommended improvements.

Requirements :

• Diploma in Business Administration or equivalent
• At least 2 years of experience in internal audit, risk management, or compliance.
• Critical thinking and decision-making abilities.
• Strong attention to detail and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duration: 1 year

Location: Kent Ridge

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Assist in routine financial operations, including reporting, budgeting, and forecasting tasks
• Support ad-hoc financial requests and data preparation for strategic decision-making
• Approve FastPay collections link submission for students’ activities and provide support.
• Preparation for withholding tax submission
• Preparation Risk Control Matrix
• Contribute to streamlining existing workflows and identifying opportunities for process improvements.
• Review of journals submission and budget transfers.
• Review of WBS creations and submission

Requirements:

• Possess a recognized degree in Accountancy with a minimum of 3 to 5 years working experience.
• Good knowledge of SAP financial systems (S4 HANA) and analytical tools (eg. Power BI) would be an advantage.
• Possess excellent analytical, problem-solving, communication and strong interpersonal skills.
• Proficient in Microsoft Office applications.
• High level of independence as well as the maturity and ability to work with staff at all levels.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Duration: 1 year

Location: Pioneer

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

Data Management:

• Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni
• LinkedIn data and notable alumni lists. Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.

Data/IT Project Management:

• Collaborate with NTU units, including the University Advancement Office (UAO) and Centre of IT Services (CITS), to enhance IT-related services for alumni. Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management in maintaining CRM data accuracy. Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Requirements:

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

About Us.

Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.

If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.

The role

As a New Business Manager, you will drive business development efforts and acquire new customers in the Pharma, Biotech and/or Life Sciences industry. Our goal is to sustainably expand our customer base across Singapore, Hong Kong and South East Asia.

How you’ll make impact

n Acquiring new clients – You are a hunter, and your strategic mindset enables you to acquire new customers for Zühlke, solidify our market position, and identify up- and cross-selling opportunities. You introduce Zühlke to key decision maker and senior-level executives at potential clients and manage the initial stages of client engagement, ensuring that prospects understand the benefits of Zühlke. You present tailored solutions, drive the sales cycle from lead generation to deal closure, and ensure a smooth handover to delivery teams while focusing on achieving revenue growth.

n Networking – you nurture a network of contacts, build long-term relationships with decision-makers, and attend industry events to enhance Zühlke's visibility and identify business opportunities.

n Inspiring – as Zühlke's ambassador, you position the company as a trusted partner, spot market trends, generate leads through strategic outreach, and engage potential clients by showcasing Zühlke’s value and capabilities. You stay ahead of industry developments and client challenges, providing valuable insights to internal teams to refine service offerings and ensure they stay competitive and aligned with market demands.

n Collaboration & Internal Communication – You collaborate closely with internal stakeholders, including marketing, delivery, and leadership teams, to ensure that sales efforts are aligned with the overall business strategy. Regularly communicate progress, challenges, and opportunities to senior leadership, ensuring transparency and alignment.

n Mentor and coach more junior team members, helping them grow their business development, consultative sales and client management skills.

What’s important to us

n Domain expertise in Pharma, Biotech and/or Life Sciences industry.

n Active network of executive level contacts within the Singapore and/or Hong Kong.

n Proven track record of achieving/exceeding sales quota.

n Proven professional experience selling data/AI, digital service offerings and software development projects. You have several years of experience in a comparable role with responsibilities in account management, market development and sales of digital service offerings.

n Proven complex sales skills – You bring extensive experience in consultative selling of IT services, showcasing a proven track record of winning complex sales over several years.

n Significant experience influencing C-suite decision-makers

n Formal sales training such as SPIN, Miller Heiman, etc. combined with practical application is highly advantageous

n Tech-savvy – You have a keen interest in technology and implementation-related issues.

n Fluent Communication in English (proficient in both written and spoken communication) – knowing Chinese or Cantonese is a plus.

n Your communication skills enable you to identify customer needs and develop convincing offers together with colleagues from other business areas.

n You have strong business acumen combined with entrepreneurial spirit.

n Exemplary work ethic with proven capability to perform effectively both independently and collaboratively within a team environment.

n You possess a degree, preferably in the business or technology field.

n An understanding of Agile Methodology is preferred

n This is an individual contributor role.

n This position can be based in Singapore or Hong Kong.

• Opportunity to work directly with senior leadership on high-impact projects
• Open culture, people centric and diverse working environment

About Our Client

Our client is a rapidly growing management consultancy firm with an entrepreneurial edge, expanding aggressively across Asia. Operating with a strong risk appetite, they undertake exciting strategy consulting and M&A advisory projects, while also functioning as a Venture Capitalist fund, investing in high-potential companies and offering unparalleled career acceleration opportunities.

Job Description

• Conduct primary, secondary research and competitive analysis (e.g., offerings, market positioning, customers, financial performance, etc.)
• Evaluate potential opportunities for acquisitions, divestitures and strategic partnerships
• Perform data analysis to drive insights and make recommendations (e.g., financial modelling, cost-benefit analysis)
• Develop go-to-market strategies to grow clients' businesses; including preparation of business plans and presentation decks for board meetings
• Where needed, support CEO and CFO (client) on major initiatives and projects
• Conceptualize and build marketing, training and investment materials

The Successful Applicant

• Minimum 4 years experience in external audit, transaction advisory, corporate strategy, or a consulting role
• Degree/Masters in Business, Accountancy, Finance or Marketing related
• Individuals with a growth mindset and creative thinking skills, who can connect the dots to solve business problems
• No management consultancy experience required
• Analytical with critical thinking skills
• Highly effective communicator with strong stakeholder management skills
• Self-starter who thrives in an independent and flexible work environment
• Goal-oriented with the ambition to grow into a managerial role
• Strong time management and project management skills

What's on Offer

This is a permanent position with a forward-thinking and dynamic management consultancy firm based in Singapore. The role provides individuals with the opportunity to engage across multiple industries within the ASEAN region, collaborating with top-tier Fortune 500 companies and prominent conglomerates. The firm offers a competitive remuneration package and a robust, growth-focused platform for professional development and career advancement.

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-122024-6625849

Phone number

+65 6643 9735

Michael Page International Pte Ltd | Registration No. 199804751N

Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5, Singapore 757500

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary

We are recruiting four new members to join our core team of Health, Safety, Security and Environment (HSSE) experts, positions are available in Malaysia, Singapore, Indonesia and Thailand.

In this role, you’ll be instrumental in implementing effective HSSE practices across new projects, with a focus on reducing risks and promoting a safe, healthy environment. You’ll work closely with site leadership teams and employees, helping to build a strong safety culture and applying your specialized knowledge in risk management and health and safety in practical, impactful ways.

Key Accountabilities

• Provide on-ground HSSE expertise for safe operations, focusing on managing risks at new greenfield or brownfield landside operations. Actively engage with workers to reinforce a zero-harm workplace and lead by example in integrating a safety-first mindset.
• Develop and implement onboarding plans that address critical risks and eliminate unsafe behaviors, while also supporting new hires and project staff through training on HSSE policies to build strong capabilities.
• Influence leadership to integrate safety into all operational aspects and promote a strong safety culture across every level. Design innovative safety programs that ensure participation from frontline workers, and coach supervisors and managers to embody these values in their daily operations.
• Build and provide supportive tools for Supervisors and Team Leaders, helping them enhance operational efficiency and performance in their day-to-day activities.
• Collaborate with HSSE, Operations, Engineering, and Commercial teams, as well as contractors, security, regulators, and emergency services personnel, to prioritize and address safety issues effectively.
• Maintain an active presence across project locations by conducting regular walk-arounds and assessments to identify HSSE risks requiring intervention or control. Lead investigations into Serious Incidents or High Potential events, create action plans, and communicate findings to prevent recurrence.
• Embed HSSE procedures and systems to ensure compliance with legislative and company standards, regularly assessing adherence to global HSSE standards.
• Monitor contractor and third-party activities, especially high-risk work, to eliminate or mitigate hazards that threaten health, safety, or the environment.
• Provide independent HSSE performance reports, highlighting risks and successes, and keep senior leadership informed on critical developments.

Qualification and Experience

• Bachelor’s degree in Occupational Health and Safety, Environmental Science, Engineering, or a related field.
• Minimum of 15 years of experience in a senior HSSE role, preferably within the ports, terminals, or heavy industry sector.
• Demonstrated exceptional leadership skills, with the ability to influence and drive cultural change.
• Proven experience in implementing HSSE management systems.
• Excellent verbal and written communication skills, capable of delivering clear and concise messages to various stakeholders.
• Strong internal customer relationship skills, maintaining credibility and trust.
• Must be willing to travel extensively and be prepared for deployment to various countries for 3-6 months, depending on operational requirements.
• Proficiency in safety management software and Microsoft Office applications.
• Experience working in different APAC countries and familiarity with local safety regulations and cultural considerations.
• Multilingual skills are a plus, particularly proficiency in languages commonly spoken in APAC.

Note: This job title is being used specifically for talent attraction and recruitment purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Roles & Responsibilities

• Responsible for full set of accounts for SMEs clients.
• Supervise junior team members and provide assistance to the Manager to ensure that the required filings and submissions are done within the stipulated timeline (Supervisor/AM)
• Work with the Manager in identifying areas where SOP and the system can be enhanced to reduce manual work and improve productivity.
• Preparation of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law.
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients.
• Communicate with clients independently and provide assistance to juniors in handling complex clients.
• Perform other ad-hoc duties assigned by the Management.

Requirements

• Degree in relevant field, ongoing ACCA, ACCA graduates or equivalent
• At least 3-5 years of relevant experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous
• Proficient in accounting software (MYOB, Quickbooks, Xero etc.) advantageous
• Customer service oriented mindset
• Able to multi-task in a fast moving environment
• Able to focus on timeline and target

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position: Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.
• Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279