ABOUT THE ROLE

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As Customer Reference Manager SEA, you are helping to shape the future of the company and part of an entrepreneurial team in a rapidly growing business. You are passionate about building strong customer relationships and creating compelling stories that showcase the impact of innovative solutions. The role involves working closely with stakeholders in the marketing and sales teams to identify ideal customers for engagement, coordinating customer participation in events, and facilitating the creation of customer reference assets."

RESPONSIBILITIES

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• Set strategy and vision for the implementation of our customer reference program in SEA and as the external contact for the company customers.
• Identify and nurture a pool of satisfied customers willing to participate in marketing activities, including case studies, testimonials, webinars, and events.
• Engage with marketing, sales, product and executive teams, on a daily basis, regarding customer advocacy. Train internal teams on use of reference materials, processes, programs and strategy for customer assets.
• Coordinate customer speaking opportunities, including webinars, conferences, and industry events, to highlight our brand’s impact through authentic customer advocacy.
• Work directly with customers to capture their experiences, success metrics, and insights, crafting compelling narratives and case studies to be used across sales and marketing channels.
• Foster long-term relationships with referenceable customers, ensuring their ongoing engagement and satisfaction with the reference process.
• Measure the effectiveness of the customer reference program by tracking metrics such as engagement, lead generation impact, and sales influence, using insights to refine strategies.

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent practical experience - MBA degree a plus.
• 5 years experience in business-to-business (B2B) marketing or developer marketing channels such as content, event and community marketing, direct emails and social media.
• Ability to speak and write in English fluently
• Strong stakeholder management
• Project management skills and experience including websites, social media, reporting and managing vendors and agencies for content creation and review.
• Have agency experience, particularly in customer success, sales, PR, analytics and customer advocacy.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Senior Manager, Plans & Development is responsible for the sensing making of MINDS' strategic and operational environment. S/He plans, implements and reviews MINDS' medium to long term plans & initiatives. S/He is also conscientious in ascertaining and assessing relevant strategic and operational matters that might impact MINDS' business model, modus operandi and strategies, Mission and Vision.

S/He is required to conduct strategic reviews/analysis, study into areas of organisation development, and think tank pieces that will help to reframe and transform the organisation for the future.

S/He may work in various settings within MINDS that pertain directly or indirectly to the organisation's strategic and management planning processes. These could range from Workplan Seminars, Workplan Retreats, Board Meetings, Partnership Engagements, Focus Group Discussions and Senior Management Meetings.

S/He should be proactive, forward looking, conversant in systems thinking and sensitive to the strategic needs of the organisation. S/He should possess strong inter-personal communication and problem-solving skills.

Strategic Planning

• To conduct regular horizon scanning on relevant strategic and operational matters• To plan, conduct and manage FGDs (if needed) and other sensing mechanisms to gain insights, opinions and impressions of MINDS effectiveness in executing its mission
• To sense-make from the data points collected to assess the potential implications and impacts on MINDS, which are to be presented to MINDS senior management team on a regular tempo, annually• To identify key issues and potential ‘Black Swans' from the horizon scanning that could impact MINDS' Vision, Mission, Business Model and Strategic Thrusts
• Undertake evidence-based trials, experiments and projects relevant and when deem necessary for strategic planning
• Conduct research study in various areas of the organisation development (e.g. Knowledge Management, Change Management and etc.)
• Conduct strategic reviews/analysis on the effectiveness of policies and programmes for the organisation (e.g. Data collection, ERM and etc.)
• Produce Think Tank Research pieces that reframes and transform the strategic thinking for the organisation (e.g. Inclusive Living for PWIDs, Independent Living for PWIDs, Funding Models from Care to Development)

Strategic Partnership

• Liaise and collaborate with external agencies as appropriate on strategic matters to raise the standard of service delivery to clients and improve the quality of their lives

Organisation Excellence

• Study and Review into the bimonthly MINDS Monitoring Dashboard to be presented to SMM and Board
• Assist in the development and approval of MINDS Monitoring Dashboard using Data Analytics
• Review and Present MINDS Monitoring Dashboard using Data Analytics to SMM and Board

Culture Building & Planning Cycle

• To design, plan and execute MINDS' Annual Workplan Seminar

• To assist in the design, planning, execution and if needed facilitation of MINDS' management retreats

• Demonstrated experience and skills in strategic planning; analysing, framing, reframing, systems thinking, wide span of perspective, and grounded in options generation

• A minimum of 5 years' experience in strategic planning, risk management and Occupational Health and Safety, or quality improvement

• A relevant degree qualification and/or postgraduate qualification and/or in a related field of expertise

• High level of written and oral communication skills with the ability to communicate with a range of stakeholders

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as the best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

Are you looking to make an impact? As a Splunk Technical Account Manager, the work you will do directly impacts the adoption and optimization of the Splunk platform for some of our most important customers. We bring strategic technical guidance to our customers to make people happier with our software, and just as importantly, we bring customer’s needs and wants back to Splunk to make our software better. We also have the chance to see firsthand the phenomenal ways customers use Splunk and adapt our software to make their business resilient.

You will be a trusted expert advisor that our key customers rely on to help them achieve their strategic objectives and improve their investment in Splunk. You will cultivate customer intimacy, developing strategic relationships with key collaborators to understand customer use cases and desired outcomes while bringing your deep knowledge of Splunk’s products to provide technical guidance and best practices, ensuring customer health, adoption and success. Additionally, you will address the resolution of our customers’ most ambitious problems, including the ones they didn't even know existed. Splunkers are self-motivated, learn ground-breaking technologies, and thrive in constantly evolving environments. Excellent at understanding, adapting and guiding our customers on how to best use our Platform. Are you up for the challenge?

Responsibilities:

• High-quality guidance and mentorship on Enterprise level architecture, configuration, optimization and data governance work in sophisticated Splunk Enterprise & Splunk Cloud environments
• Strategic execution of adoption activities, including regular meeting cadence, documentation, and representation of improving valuable outcomes from your work with customers.
• Design and prioritise solutions to address issues related to scalability, performance, integration, technical debt, usability, underused functionality, capacity utilization, workload optimization, data hygiene, etc.
• Build assessments beyond health monitoring focused on guided outcome advisory, such as cost reduction, risk mitigation, increasing customer team efficiencies, and improving performance.
• Assist customers with capacity and upgrade planning, key events and major project readiness
• Serve as a dedicated point of contact for customer needs, including adoption, enablement, optimization, customer success and technical escalations.
• Monitor, lead, and report interactions with our technical support teams, resolution management of high-priority support cases, and a strong focus on future incident prevention.
• Continual engagement and information sharing with Customer Success Manager, Regional Sales Manager, Sales Engineer, Customer Success Engineer, Professional Services and other engaged collaborators
• Contribute towards the team’s phenomenal success through:
• Scaling through improvements
• Process build and improvement
• Collateral build and improvement
• Tool development and implementation
• All-in on Adoption
• Drive high CSAT score
• Identify and collect customer success stories
• Drive product upsell and expansion
• Team growth
• Mentor/mentee program
• Formal and Ad Hoc internal training sessions

Requirements:

Soft Skills:

• Ability to act as the trusted advisor and product specialist for assigned customers
• Able to lead strategic accounts that demand a high level of resolution
• Willingness to stop, collaborate and listen to technical and non-technical consumers from IT administrators to executive-level partners
• Superior written and oral communication skills are a must
• Listen objectively to others' opinions and ideas using active listening skills
• Strong customer-facing skills that instil confidence and provide guidance towards resolution with high customer satisfaction
• Highly developed operational skills for troubleshooting, problem-solving, and resolution
• Strong time management skills with the ability to balance contending priorities with customer demands

Technical Requirements:

• Demonstrated ability in technical consulting or big-data analytics
• Demonstrable understanding of common enterprise applications
• In-depth understanding or recent experience with scripting languages (bash), application development (java, python. NET), databases and analytical tools
• Relevant software industry-proven experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics

Splunk Platform Experience:

• 5+ years’ experience administering and using Splunk
• 3+ years of Splunk implementation and build experience
• 2+ years’ Splunk Cloud experience:
• Cloud Fundamentals Consultant Accreditation (preferred)
• Proven experience with Cloud Migration projects
• 3+ years of Splunk architecture experience
• Ability to deploy, manage, and troubleshoot sophisticated Splunk Enterprise environments
• Thorough understanding of Splunk Deployment Methodology & Implementation
• Expert-level knowledge of multi-tier Splunk architectures, clustering, and scalability topics
• Strong SPL skills and experience are a must
• Familiarity with all Splunk-related products (preferred)

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

We are looking for someone with a passion for data and marketing technology, with experience in marketing automation tool such as Salesforce Marketing Cloud or Eloqua.

Description

We are looking for someone with a passion for data and marketing technology, with experience in marketing automation tool such as Salesforce Marketing Cloud or Eloqua. Experience working with large, complex data flows is a plus.

You will be responsible for the implementation, execution, and optimization of highly personalised automated marketing campaigns and programs using our suite of marketing technology platforms.

This role requires someone who is a team player, possessing technical knowledge and hands-on experience with marketing automation platforms. The candidate must be a self-starter and problem-solver, able to learn and adapt quickly in a fast-moving working environment.

Key Responsibilities:

• Implement and manage complex marketing automation campaigns in marketing automation tools, including customer journeys, segmentation, automation rules, and triggers.
• Work with agency partner to develop and execute targeted and personalized campaigns that align with marketing objectives, drive engagement and conversion.
• Collaborate with business units to develop strategies, plan, and execute tactics across customer digital touchpoints.
• Plan, manage, execute and optimize tactical and nurture campaigns to drive sales and leads on digital channels using marketing automation tools
• Continuously monitor and analyze platform performance across the marketing technology stack provide insights and recommendations for optimization and improvement.
• Stay up-to-date with the latest marketing automation trends, best practices, and technologies to ensure our campaigns remain competitive and effective.
• Develop and maintain documentation, including process flows, campaign briefs, and technical specifications.
• Work with acquisition team to conduct testing and optimization for segmentation activities to improve performance

Key Requirements:

• Bachelor’s Degree in IT/Business or equivalent
• at least 8 years of relevant working experience in data engineering or equivalent and marketing platform, working experience with marketing automation tools such as Salesforce Marketing Cloud or Eloqua and Google Analytics, possessing relevant certifications is a plus
• Experience with customer data platforms and marketing data is a plus
• Experience working with Asana, JIRA, MS Office, Visio, Lucid Charts and/or project management tools
• Excellent stakeholder management skills by providing clear communicating priorities, objectives/goals and deliverables
• Some knowledge and experience in data query and integration concepts such as SQL, Javascript, APIs and SFTP
• Understanding of analytical tools like Google Analytics, GTM and Customer Identity & Access Management is a plus
• Ability to work with cross functional teams to identify use cases to be implemented for platforms
• Self-starter, independent, motivated and result-oriented team player
• Detail oriented to ensure data and content compliance
• Strong in communications with the ability to engage with internal and external stakeholders
• Self-motivated operator who can work comfortably as an individual contributor and comfortable with navigating through the organisation to get things done.
• Strong in analytics and able to make decisions leveraging data. Strong negotiation skills. Creative with high emotional intelligence. An innovative collaborator. Most importantly, you must be savvy and love tech, and love to sell your ideas to everyone.

Job Description

• Industry/ Organization Type: Retail (medical-related international brand)
• Position Title: Assistant Retail Manager /Business Operations Partner
• Working Location: Plaza Singapura
• Working Hours: 4 days (11 am to 9 pm)
• Salary Package: Gross up to $5000 (Basic + Commission) + 10% shares of the company annually
• Duration: Permanent Role

Key Responsibilities

• Assisting in the daily operations of the business
• Learning all aspects of the business through extensive training and coaching
• Providing excellent customer service to clients
• Participating in the growth and development of the business
• Serving Customers and processing sales transactions
• Ensuring high levels of customer satisfaction
• Maintain outstanding store condition and visual merchandising standards
• Undertake ad-hoc function and related duties as and when required

APPLY NOW!!!

• A Levels, Diploma or equivalent.
• Great communication skills.
• Pleasant personality with lots of energy.
• Passion for helping others and changing lives.
• This is not a 9 to 5 corporate job with every weekend and public holiday off. This is an opportunity to learn how to operate a successful business and retire early, like our client. If you are interested in this opportunity, please apply now.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64743 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs Internationally. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

Responsibilities

• Review programs for opportunities to automate, increase efficiencies and outsource. Benefits Manager to operationalize new global and regional programs
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Using data, identify opportunities to improve existing and build scalable processes, leveraging technology where possible.
• Make informed decisions/ recommendations using data to support these decisions.
• Run ad hoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared.
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs

Minimum Qualifications

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across International (APAC, EMEA & LATAM)
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills
• Experience in Medical & Health Insurance (including mental health) programs and operations processes.
• Familiar with Lean Methodologies

Preferred Qualifications

• Employee Benefits with knowledge on Operational Efficiency

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Position Overview:

Commissioning & Startup Manager is responsible for supporting project Pre-Commissioning, Commissioning, and startup operations from the home office/Virtual and will transfer to module yard upon commencement of Integration. Home office activities includes support developing detailed Pre-Commissioning and commissioning plan, integrating Pre-Commissioning and Commissioning activities into project schedules, Execution Readiness Preparation, preparing startup turnover packages during the engineering phase of a project, and support engineering effort such as HAZOP and model reviews.

In China Module yard, the Commissioning & Startup Manager is assigned to the Field Execution Organization in a supervisory capacity within the Topside BV Project Team and is responsible for supporting commissioning operations for the project for successful sail away. You will make day-to-day decisions in support of commissioning progress and make recommendations to project management and client regarding policy and procedure. You will be responsible for review of the project design and recommendation of changes to design so that project is safe and operable. Receives operational surveillance, administrative supervision from Project Management Team.

Position Duties and Responsibilities:

· Ensures that Black & Veatch is compliant with local/national safety codes, requirements, and standards within assigned area of responsibility. Ensures the Zero Accident Philosophy is incorporated into every aspect of Pre-Commissioning, Commissioning and Start up activities. Actively participates in safety programs.

· Establishes and maintains contacts with client, supplier, regulatory bodies, project management, engineering, and field personnel. Represents Pre-Commissioning, Commissioning & Startup on project teams as assigned.

· Supervises, coordinates, and reviews the work of assigned lead engineers.

· Schedules and assigns work to meet completion and sail away dates. Assigns work to project Commissioning leads and others who are performing specific assignments.

· Performs employee reviews and identifies training and development opportunities for staff within area of responsibility.

· Provides technical guidance to overall project Pre-Commissioning & Commissioning.

· Coordinates between project engineering, construction, specialty staff groups, clients, and vendors.

· Inputs to project management, engineering, and construction to ensure commissioning and startup requirements are incorporated into project activities, including review of project designs and construction to ensure plant operability and operating personnel safety.

· Plans, schedules, coordinates detailed phases of Pre-commissioning, commissioning, startup, operations, or maintenance for a project, including reviews of designs for plant operability and safety and jobsite precommissioning and startup as directed. Performs work that involves conventional practice but may include a variety of complex features such as conflicting requirements, unsuitability of conventional methods, or difficult coordination requirements.

· Establishes and implements plans, instructions, procedures, and work process improvements to ensure the safe, timely and economical delivery of Pre-Commissioning, Commissioning and Start up activities to meet project requirements.

· Prior to mobilization to shipyard: Support developing, reviewing, and/or finalize the following documentation such as

Ø Scope Systems

Ø Detailed Schedule sequence and sub-system skyline

Ø Project Commissioning & Startup Plan

Ø Pre-Commissioning and Commissioning procedures

Ø Training Plan and Operational Manual

Ø Assist in population of System Completions Database

Ø Inspection and Test Procedures

Ø Spares Philosophy

· Support interdisciplinary schedule requirements and constraints to establish logical work sequences for assigned disciplines or specialties. Works with the contractors and others to coordinate work sequences with the total project plan.

· Ensures permanent plant materials are stored in accordance with specifications and project requirements.

· Support developing spares for Commissioning and Startup. Monitors Pre-Commissioning, Commissioning and Startup spares usage on the site and prepares Field Material Requisitions for permanent plant material to ensure productive commissioning, start up and operations activities.

· Monitors the activities of subcontractors to ensure compliance with specifications and schedules.

· Reviews, maintains records, and responds to Contractor Information Requests (CIR)s and/or coordinate with home office respective discipline design engineers.

· Monitors commissioning activities for compliance with the Critical Path Method (CPM) schedule.

· Monitors technical service representative (supplier) daily logs related to commissioning and reviews/approves their timesheets.

· May provide supervision, training, development, and performance management of direct reports.

· Adheres to safety and quality standards as appropriate for level of duties and accountabilities.

· Supports continuous improvement efforts and the change management effects associated with the implementation of improvements.

· Support Mechanical completion walkdown and participate in SIMOPS planning.

· Ensures construction handover meets the design and Approves Mechanical Completion certificate.

· Ensures pre-commissioning and commissioning activities are substantially completed prior to sail away.

Job Knowledge:

· Knowledge of systems, calculations, equipment, applications of methods, plant layout, materials, and computers for preparation of analyses and development of project deliverables within the discipline.

· Knowledge of reviewing P&IDs and PFDs.

· Knowledge of HAZOP, HAZID and Model Reviews.

· Knowledge and understanding of technical and cost issues related to selection of design features within the discipline.

· Knowledge of engineering work planning and control methods.

· Knowledge of precedents in the discipline and of principles and practices of related disciplines.

· Knowledge of related construction practices and the economics involved.

· Broad knowledge of industry/regulatory codes and standards, and design criteria pertinent to the particular discipline.

· Good knowledge of Engineering Department Procedures (EDPs), design guides, appropriate Standard Application Program (SAPs) and administrative practices.

· Broad progressive work experience in design engineering, science or other relevant types of engineering such as systems startup, field engineering or plant operation in large industrial plants, utilities, process plants, or engineering/construction firms.

· Knowledge of and prior experience in using procedures / guidelines to govern work activities is desirable.

· In-depth knowledge of LNG processes, equipment, safety protocols, and industry standards.

· Strong leadership and team management skills, with the ability to lead a diverse team of professionals.

· Excellent problem-solving and decision-making abilities to address complex technical issues.

· Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.

Qualification and Experience:

· Bachelors in engineering preferred or Equivalent experience

· MUST have previous experience as a Commissioning Manager on a large-scale project.

· MUST have 5-10 years of experience as a Commissioning Manager and Preferred candidate will have overall at least 15-20 years’ experience working on Mega projects such as LNG, FLNG, FPSO facilities.

· Experience as Commissioning/Startup Manager on LNG, FLNG, FPSO projects is preferred.

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

The Role:

The Senior Project Manager is the primary day-to-day contact with the Client Marcom team and works closely with their Producers, Project Managers, Image Producers, Print Production Manager, and Channel Sales Program (CSP) Managers to implement channel campaigns in Southeast Asia. This role will be a 3 to 6 months contract with possibility of extension or conversion.

Key Responsibilities:

• Manage localization of all Channel marketing materials on the agency side
• Build strong client relationships which enable a clear understanding of the client’s Channel partner structure and print vendors. Be the ‘go-to’ person for Channel Marketing asset localization and production
• Build strong internal relationships across the agency (Traffic, Content, Interactive, Studio, Print Production, Finance and Operations)
• Lead planning for new projects: liaising with the client and line manager
• Update daily tracker during live project – shared with Producers and Deployment
• Responsible for allocating correct merchandising materials to stores at an individual level based on the client’s strategy
• Maintain a database of client stores and individual allocations, used for validating merchandising orders for each campaign
• Attend daily status calls with P&D team and studio to ensure all projects are tracking as expected
• Track vendor spend against budget by ensuring 100% accuracy of finance trackers, recording vendor quotes and flagging to P&D team lead when actual spend is close to budget
• Highlight opportunities for improving processes and align internally and with Client’s Producers prior to implementation
• Communicate the briefs to the studio and print production teams, and ensure that the correct creative direction is being taken
• Set and manage client expectations ensuring they follow the agreed workflows and collaborate to find swift resolution on any issues
• The ability to write, prepare and present project documentation, presentations and reports with a strategic mindset and point of view
• Validate and collate channel assets for Producers to review and for final sign-off
• Support Producers to ensure channel assets are handed off on time
• Ensure that the line manager is aware of all client issues and proposed solutions (including potential delays) to ensure swift resolution and avoid further escalation
• Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed
• Keep GAD/CSD and FD informed of any circumstances which would positively or negatively affect forecasts
• Demonstrate a thorough understanding of the Hogarth business model, services and technology
• Organize teamwork, create a balanced work schedule and ensure people are able to deliver results

Requirements:

• Degree or diploma and a minimum of 8 years solid agency experience gained working on global retail and/or shopper accounts, from creative development to final production
• Good knowledge of print, color retouching and digital artwork productions processes and best practices
• Excellent spreadsheet skills in both Excel and Numbers. Demonstration of experience in managing complex spreadsheets
• Advanced excel skills compulsory (complex formulas, large database management, dashboards, pivot wizard etc. VBA advantageous but not required
• Able to understand and take ownership of templates and processes, with a willingness and determination to continually improve / automate workflows
• Attention to detail, analytical thinking ability and passion for the work are essential
• Excellent communication skills, written and verbal
• Attention to detail, analytical thinking ability and passion for the work are essential
• A hands-on, can-do approach to solving problems
• The ability to prioritize and work quickly and efficiently within very tight time frames
• Must be able to travel as required, sometimes several weeks at a time

#LI-JK #LI-Contract

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

This role manages the overall HR function in the Singapore office. This includes, but is not limited to, talent management, compensation and benefits, performance management, diversity and other global projects as and when required.

The core components of this role include but are not limited to:

Talent Management

• Business partner with the Heads of Departments and the wider departmental partner group to forecast and identify resourcing requirements for the practice group(s). This includes analysing headcount data, busyness metrics and importantly, understanding the specific needs, opportunities and challenges for the practice group and the lawyers within the group.
• Ensure new starters (lateral, NQs and trainees) are adequately introduced and integrated into dedicated practice groups.
• Manage the performance review process for the dedicated practice groups. Facilitate regular talent discussions with the partner group.

Compensation & Benefits

• In conjunction with the HR team, support the annual salary review process in terms of salary forecasting, bonuses and the preparation of staff communications.

Generalist activities

• Management of all HR issues for the dedicated practice groups (e.g. performance management, managing conflict, difficult conversations, managing absenteeism, etc).
• Provide staff with general HR policy advice, supporting employees with career development, planning, managing any workplace issues or concerns and provide counselling and advice where required.
• Identify and develop policy and procedure updates/amendments in conjunction with best practice, local legislation and global policy.
• Escalate partner and/or other complex HR issues to the Managing Director on an as-needs basis.
• At all times, consider HR best practice, developments in the industry and other non-specific opportunities to ensure the firm’s core competencies and values are upheld across all staff.
• Manage cyclical events for dedicated practice groups, including:Promotions
  Engagement Survey
  Health & Wellbeing initiatives
  

Training

• Oversee the Singapore office induction process ensuring, with the support of the Senior/HR Officers, that the general firm welcome presentation and welcome ‘packs’ are relevant for lateral partners' induction/on-boarding schedule as well as for all new joiners.

Diversity

• Identify and bring to the table opportunities that will involve/educate our staff with regard to acceptance, inclusion and awareness of diversity within the workplace.
• Actively participate in the Singapore Talent & Diversity (T&D) Committee and, in conjunction with the committee members, act as primary coordinator on sponsorship opportunities, events and the like.
• Disseminate relevant information and attend relevant events on behalf of A&O Shearman.
• Reach out and create networks to maximise understanding of challenges, initiatives and best practice.

Project/Other

• Develop strong and meaningful relationships with colleagues and peers across the network.
• Participate in global / regional HR projects as and when required.
• Act as HR representative in local office initiatives such as social impact, diversity, social committees where relevant/interested.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

Job Title : Senior Business Systems Analyst / Project Manager

Job Overview

· We are seeking an experienced Senior Business Systems Analyst or Project Manager to join our team of developers and business analysts, with the potential for renewal.

· This role is critical for driving high-impact projects and supporting our team in achieving exceptional results.

· The ideal candidate will bring strong stakeholder management skills, coupled with a proactive approach to team collaboration and problem-solving.

· We’re looking for someone who can enhance our team's productivity, foster engagement, and contribute to a dynamic, collaborative environment.

Key Roles and Responsibilities

Stakeholder Engagement

· Act as the primary point of contact for various stakeholders across the organization, ensuring clear, consistent, and effective communication.

Project Management:

· Lead projects from inception to completion, ensuring timely delivery and alignment with strategic objectives. Manage resources, timelines, and budgets while balancing competing priorities.

Requirements Gathering & Analysis:

· Collaborate with business analysts to deeply understand stakeholder requirements, translating them into actionable plans for developers.

Team Collaboration

· Work closely with developers and analysts, providing support, feedback, and guidance to ensure optimal team productivity and morale.

Problem Solving

· Address project-related challenges with a solution-oriented mindset and maintain composure under pressure

Risk Management

· Identify, assess, and manage risks to minimize impact on project timelines and outcomes.

Process Improvement

· Continuously evaluate and refine processes to increase efficiency and team engagement.

Reporting & Documentation

· Generate detailed reports on project status, milestones, and budget. Maintain accurate and accessible documentation.

Requirements

· Bachelor’s degree in Information Technology, Business Administration, or a related field

· Minimum 8 years of experience in project management or business systems analysis.

· Proven track record in stakeholder management, with demonstrated ability to handle complex or challenging personalities.

· Strong communication skills, with the ability to convey complex ideas clearly and concisely to stakeholders of all levels.

· Experience leading cross-functional teams in a collaborative environment.

Preferred Skills

· Relevant certifications (PMP, CBAP, or similar).

· Experience with Agile and Waterfall project methodologies.

· Familiarity with JIRA, Confluence, MS Project and other Project Management tools

· Experience with Product Information Management (PIM) Solutions

· Experience in Salesforce and other Enterprise CRM platforms

· Background in the higher education sector, with an understanding of its unique challenges and requirements.

Generic Competencies

· Analysis

· Communication

· Change Agent

· Problem Solving and Execution

· Developing People (For staff with direct reports only)

· Leadership (For staff with direct reports only)

Technical Competencies

· Familiarity with Agile and Scrum methodologies and related tools such as JIRA and Confluence.

· Familiarity with IT security best practices and compliance standards.

· Experience with enterprise software and ERP systems.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• Up to $8,200 Monthly
• Permanent Role with Attractive Variable Bonus
• Shape the Future of Real Estate Investment with a Leading Firm

Are you ready to elevate your career in financial risk management within the exciting realm of real estate investments? A leading investment company located in the West (near MRT) is searching for a talented Risk Management Assistant Manager to join their team. This is your chance to directly impact strategic decisions, working at the forefront of financial, market, and investment risk management.

As a Risk Management Assistant Manager, you will:

• Drive Innovation: Collaborate with asset management, treasury, and finance teams to craft advanced risk management frameworks tailored for real estate investments.
• Analyze & Strategize: Conduct qualitative and quantitative risk assessments, leveraging models like VaR and stress-testing to support key decisions.
• Guide Acquisitions: Deliver independent evaluations of potential acquisitions and divestments, ensuring strategic alignment.
• Influence Leadership: Prepare in-depth risk reports and present insights to the Board and Risk Committees.

Requirements:

• Bachelor’s Degree in Business, Finance, Economics, Statistics, or a related quantitative field.
• At least 5 years in analytical or investment-focused roles, preferably in quantitative risk management (credit, market, or liquidity).
• Relevant experience in real estate research, investment, project financing, equity research, corporate finance, or property valuation is a strong advantage.
• Proficiency in advanced Excel modeling, with VBA/Python knowledge as a plus.
• Familiarity with financial models like CAPM and VaR.
• FRM, PRM, or CFA will set you apart.
• Analytical thinker with a passion for real estate markets and investment strategies.
• Strong communicator with a meticulous eye for detail.

Take the Next Step

Are you ready to shape the future of risk management within the real estate investment industry? If you have the expertise, curiosity, and strategic mindset to make a difference, we want to hear from you!

Apply now by sending your CV in MS Word format to [email protected]

Reg No. R1983718
Triton AI Pte Ltd | License No. 21C0661

The Challenges:

• Oversee the marketing and development of Trading Cards
• Manage and motivate team members, ensuring that members work to their fullest potential and deliver their assigned tasks with highest proficiency
• Motivate and inspire team members, fostering a sense of collaboration and accountability
• Set the team goals within the overall company's goals and objectives
• Cooperate with the team members to plan and execute on the brand strategies to achieve its the desired goals
• Manage team’s budget
• Coordinate with both internal and external stakeholders to drive projects forward

What it Takes:

• Candidate must possess at least Diploma in Marketing or its equivalent
• At least 3 years of experience in a leadership or management position
• Excellent communication skills in English, both written and oral
• Proactive with good decision-making skills
• Adaptable and innovative, with a problem-solving attitude
• Excellent at schedule management and multi-tasking
• Strong team player with excellent interpersonal and communication skills
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required
• Preferrably able to converse in Japanese language in order to liaise with Japanese speaking associates

Interested candidates please email your latest resume in words format to sarah[AT]talentsatwork.sg

Sarah

Reg No: R2198293

EA License No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

Our client is a well-established MNC, market leader in the Industrial Machinery industry. They are looking for a Regional Finance Manager to assist their team for the next phrase of their business. They are located in the Central – easily accessible.

Responsibilities of Regional Finance Manager:

• Ovesee company's accounting and implement strategic Finance department's strategy
• Notify the company’s operational team of unusual accounting fluctuations
• Monitor/Review the company’s account reconciliations
• Monitor the company’s annual audit process
• Handle company matters related to Goods and Services Tax (GST) and taxation
• Evaluate and submit the necessary GST returns on a quarterly basis
• Establish/review internal controls in the Finance team, implementing new controls if required
• Develop and implement effective tax strategies, ensuring compliance and timely filing for all taxes.
• Oversee treasury activities, including cash management and funding options, to optimize costs.
• Analyze financial transactions for risk management and provide investment advice, including creating investment frameworks and conducting due diligence.

Requirements:

• Minimum Degree in Accountancy or other equivalent qualifications/certifications
• Minimum 10 years of relevant MNC working experience, with regional exposure
• Experience in Taxation is required
• Prior exposure in treasury is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Strategy and Growth Initiatives.

Principal Responsibilities

• Support the of the Director, Strategy and Growth Initiatives WPB South & Southeast Asia to formulate the strategic vision and priorities for WPB South & Southeast Asia, to conduct regular Market reviews, and to drive the formulation and execution of strategic projects for the Region, both regionally or supporting local markets
• Develop critical analysis to facilitate management decision in the Region or Markets
• Collaborate with stakeholders in the Region or Markets to drive the implementation of special projects including immediate business problem fixes
• In collaboration with the Governance and Business Management teams within the South and Southeast Asia Chief of Staff construct, drive, manage and oversee the strategy implementation in WPB South & Southeast Asia markets along with WPB Market teams ensuring that the strategic objectives are met
• Support group strategy for M&A deals, including the coordination and administrative processes where needed e.g. AdCo or GSM for M&A projects
• Fulfil ad-hoc individual strategic analysis/requests, as a contribution to larger projects
• Prepare or coordinate the preparation of strategy related content for HBAP Forums, Investors, Board meetings, and other senior management meetings, often in coordination with other internal teams
• Develop the ESG strategy for WPB in South Asia, in partnership with the Sustainability function and with Group WPB
• Prepare regular competitor benchmarking across the Region, including for several key Markets, Segments and Products, to inform management decision-making
• Drive the collaboration agenda within WPB as well as with other LOB’s, across the Region and in coordination with the Markets and the Group
• Facilitate best practices and collaboration across Proposition (EBS), Acquisition (EBS) and Product and Pricing (MSS)
• Set up and manage relevant governance to monitor progress and take corrective actions when needed to meet agreed plans
• Support the deployment of a regional cross-border strategy across origination, activation and customer life cycle management, in close partnership with the Markets and the Group teams; facilitate regional engagement and participate in projects where necessary
• Support the deployment of customer growth strategy and distribution optimization across the Markets. Facilitate regional engagement and participate in projects where necessary
• In close partnership with the Markets and the Group Partnerships team, coordinate partnerships strategy and maintain an updated vision of the market landscape, competitive pressure, and partnership opportunities

Qualifications

• Experience in strategy formulation, execution roadmap design and execution tracking
• Market experience in relevant business lines i.e. consumer banking, wealth, private banking is preferred
• A strong sense of team spirit and collaboration
• Strong analytical and problem solving skills
• Well developed project management skills. Proven track record in working in multi-function projects
• Experience in stakeholder management at senior level across the HSBC Group or a comparable organization
• Significant interpersonal skills and ability to navigate and build relationships across different sets of stakeholders
• Culturally sensitive. Experience with multi-geography teams
• Result oriented. Robust capability of working under pressure and multi-tasking
• Digital experience and capabilities will be valued

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KQDH&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Responsibilities

• Interface handling

• Production incidents response and tracking

• Design, development and deployment of new interface handlers as identified

• Constant production tuning to ensure best performance of all handlers

• Support new projects and application deployment for these porjects

• Problem solver with ability to see things in multiple angle, constantly looking for better solutions to problems and quick to gain new skills

Requirements

• Minimum Bachelor's degree in computer science, electrical, electronic, computer engineering or related science and engineering fields with strong IT background

• 10 years of collective working experience with production systems

• Proficient with Ubuntu, Linux and/or Windows

• Proficient with message interfacing using HL7 or HTTPS

• Understand HL7 protocol

• Understand HL7 and XML parsing

• Proficient with Kubernetes, Docker and Kafka

• Able to work independently and in a team

• Good written and verbal communication skills, including the ability to communicate technically and non-technically with ability to translate between the two

• Familiarity with healthcare IT is a plus

Licence no: 12C6060

Company Profile
Julian Grey has partnered with a vehicle manufacturer in the logistics industry.


Responsibilities

• Build and strengthen customer relationships to boost turnover, profit, and market share.
• Lead the sales team to achieve top customer satisfaction.
• Align sales and support teams to be market leader.
• Provide product and engineering support, ensuring compliance with company policies.
• Manage the department budgets, and sales commitments.
• Collaborate with marketing, aftersales, and service teams to grow market share and enhance service penetration.
• Ensure CRM tool adoption by sales executives, and drive sales activities including lead generation and account management.
• Analyze market trends and competitor activities to inform strategy.
• Participate in management activities, optimize department organization, and handle recruitment and team development.
• Prepare and manage the annual budget, analyze results, and develop action plans.
• Communicate results and action plans to the team and senior management regularly.

Requirements

• Strong experience in automotive sales.
• Class 3 driving license.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities

• Conduct market research to stay updated on current trends.
• Oversee product life cycle and pricing strategies for products.
• Monitor sales performance, competitor activities, and campaign ROI.
• Ensure the product is well-represented across all offline and online touchpoints.
• Manage marketing projects, ensuring timely execution.
• Generate weekly and monthly reports.
• Assist in new product launch.
• Handle ad-hoc tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L39465WV

Job Descriptions:

Client Satisfaction and Retention:

• Maintain high levels of client satisfaction by understanding and meeting their specific needs and expectations.
• Develop and nurture long-term relationships with key accounts, ensuring client retention and loyalty.

Operational Efficiency:

• Oversee and streamline operational processes to enhance efficiency, reduce costs, and improve service delivery.
• Implement best practices and continuous improvement initiatives to achieve operational excellence.

Service Quality and Compliance:

• Ensure that all services are delivered in accordance with client agreements, industry standards, and regulatory requirements.
• Monitor and maintain high standards of quality and compliance across all operational activities.

Proactive Problem Solving:

• Identify potential operational issues before they impact service delivery and implement proactive solutions.
• Resolve any client concerns or escalations promptly and effectively to maintain client trust and satisfaction.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, customer service, and logistics, to ensure cohesive and efficient operations.
• Facilitate communication and collaboration between the client and internal teams to align on goals and objectives.

Project Management:

• Lead and manage projects related to key accounts, ensuring successful execution and alignment with client expectations.
• Coordinate resources, timelines, and deliverables to achieve project goals.

Requirements:

• Min 3-5 years of related experience.
• Bachelor's Degree or equivalent in Business Administration, Logistics, Supply Chain Management, or related field.

Join McLink Asia as a Digital Marketing Manager and lead innovative campaigns to expand our core businesses, including SAP Business One solutions, in Johor, Malaysia.

Key Responsibilities:

• Design and execute digital marketing strategies focused on ERP Solutions (SAP Business One), IT Solutions, and Photocopier Solutions.
• Manage SEO, SEM, and social media platforms to drive lead generation and brand visibility.
• Analyze marketing performance and optimize campaigns to achieve growth targets.
• Create content marketing strategies targeting B2B clients in Malaysia.

Eligibility:

• Singapore Citizen or PR (preferably Malaysians).
• Bachelor’s degree in Marketing, Digital Media, or related fields.
• Minimum 2 years of experience in digital marketing, with proven success in promoting SAP Business One or similar ERP solutions.
• No prior overseas working experience in a similar role preferred.

McLink Asia is looking for an HR Manager to set up and manage HR operations supporting our Photocopier Solutions, ERP Solutions (SAP Business One), and IT Solutions businesses in Johor, Malaysia.

Key Responsibilities:

• Develop and implement HR strategies aligned with business goals.
• Oversee recruitment and onboarding, ensuring hires align with the company’s expertise in SAP Business One and other core areas.
• Ensure compliance with Malaysian labor laws and HR policies.
• Foster a positive workplace culture to attract and retain top talent.

Eligibility:

• Singapore Citizen or PR (preferably Malaysians).
• Bachelor’s degree in Human Resources, Business Administration, or related fields.
• At least 2 years of HR management experience, with exposure to HR in tech-driven or ERP-related environments.
• No prior overseas working experience in a similar role preferred.

Note: This role requires frequent travel and will be based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Key Responsibilities:

• Implement advanced monitoring systems to ensure product quality and optimize yield in electronics manufacturing.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to address and resolve abnormal quality issues within the manufacturing process.
• Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Drive efforts to improve internal quality control procedures and enhance process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Lead initiatives to resolve customer-reported quality issues, ensuring timely and effective resolutions.
• Prepare detailed reports for stakeholders outlining corrective actions and preventive measures.
• Develop and implement strategies to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to enhance inspection efficiency.
• Foster open communication and collaboration across departments for effective quality management.
• Coordinate with various teams to ensure a unified approach toward achieving quality objectives.
• Manage personnel-related tasks, including task assignments, coordination, attendance, and performance management.
• Develop and implement training programs to enhance team skills and knowledge.
• Oversee the timely delivery of tasks and projects to meet quality objectives within established timelines.

Requirements:

• Bachelor’s degree in a relevant field; advanced degree preferred.
• A minimum of 6-8 years of proven experience in quality management, particularly within manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Familiarity with quality management systems and standards such as TS16949 and VDA 6.3.
• Experience collaborating with counterparts in China/Taiwan.
• Certification in quality management (e.g., Six Sigma) is advantageous.
• Willingness to travel frequently and be based in China and Vietnam for at least 10 months per year (separate living accommodations provided). The role includes annual 4 round-trip tickets to Singapore.