Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

- Identify business opportunities domestically and worldwide

- Take a hands-on approach to the company’s marketing efforts and get improved strategies to expand market reach

- Make proposals and presentations to the management and business client

- Expand current business to overseas markets, targeting students with English as 2nd language, especially in Greater China

- Work on business with education providers, especially for tertiary education

- Build and lead effective cross-functional teams

- Company Branding

Requirements

· At least with a bachelor's degree qualification

· 5 years relevant working experience or more are preferred

· Good interpersonal skills and communication skills

· Able to manage one's workload and deadlines

· Passionate about job in the Education area

Work Location: CBD AREA

Working Week: 5 days

Working Hours: 8:30 am to 5:30 pm

Monthly Fixed Salary: $3,000-S$4000 plus Variable Commission

We, a social media marketing and management company, are seeking an experienced business development executive to drive measurable results that benefit our business. Our ideal candidate will be able to implement a practical sales approach, expand our reach, strengthen client relationships, and train our sales professionals. This position will also actively seek other business opportunities to boost revenue and set our company apart.

Objectives of this role

1. Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings.
2. Maintain positive professional relationships with clients.
3. Use financial techniques to improve sales revenue.
4. Monitor sales progress to ensure that corporate goals are being met.
5. Track all business-related invoices.
6. Train sales professionals and help improve their skills.

Responsibilities

1. Conduct high-level industry research to develop effective sales solutions.
2. Promote the company’s products or services to prospective clients.
3. Participate in collaborative business meetings to update key stakeholders.
4. Provide continuous, constructive feedback to salespeople.
5. Review sales contracts to ensure they meet legal and corporate guidelines.
6. Interact with clients and respond to essential inquiries about the company’s products or services.

Skills and qualifications

1. Proven record of sales growth.
2. Experience in customer service, marketing, or a sales-related field.
3. Strong knowledge of business and sales growth techniques.
4. Exceptional project management skills.
5. Clear verbal and written communication skills.
6. Enthusiasm for the company and its growth potential.
7. Experience in sales, along with media and marketing experience, would be great (not a MUST).
8. Sharp negotiation and networking skills.
9. Organizational skills Problem-solving skills.

Job Description

• Responsible for fixed assets management, controls and reporting
• Responsible for the expense reimbursement and payment requisition
• Monitor expense account and expense trend analysis
• Assist in preparation of expense budgeting for the Bank, review the actual performance versus budget, perform monthly cost variance analysis and provide recommendations
• Participate in procurement process, preparation of various procurement reports and documents in an accurate and timely manner
• Other ad-hoc tasks and project assigned

Requirements

1. A recognized university degree in Accountancy, Business Administration or relevant professional qualifications
2. Minimum 3 years of experience in Fixed Assets Management / Cost Management / Management Reporting role in financial services industry
3. Detail-oriented, analytical, able to work independently
4. Possess good communication, interpersonal relationship and negotiation skills
5. Strong command of Excel ad Access will be an added advantage
6. Proficiency in Chinese is essential as incumbent is required to write and understand documents in Chinese.

Position Summary:

Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution. Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

Essential Job Duties and Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Basic Qualifications (Required Skills and Experience):

• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Crisis Response Center (CRC) team who are responsible for supporting customer escalations and seller appeals. We are looking for a Global Risk and Emergency Management Operation Lead who will be leading the Partner Operations Program Manager Team.

Responsibilities

- Leading partner programs by developing and implementing partner programs across the region that focus on enhancing workflows, processes, and performance metrics. Continuously evaluate and refine existing programs to ensure they align with the company's goals and objectives. Monitor the success of these programs by quarterly business reviews and make necessary adjustments to improve their effectiveness.

- Performance metrics and data analysis by monitoring key performance indicators related to partner operations and analyzing the data to identify areas for improvement. Utilize data analytics to optimize outcomes across various aspects of operations. Communicate insights derived from data analysis to relevant stakeholders to inform decision-making.

- Collaboration with cross-functional teams by fostering strong relationships with teams such as process & product, quality & training, resource teams, and other stakeholders, to ensure seamless collaboration and information sharing. Facilitate communication and coordination among teams to minimize conflicts and maximize efficiency to identify and address any issues that may arise within these teams, working towards resolving them cohesively.

- Talent management and leadership by hiring, training, and developing a high-performing team of Partner Operations Managers, QA and trainers.. Provide guidance, mentorship, and support to team members to help them achieve their professional goals. Conduct performance evaluations and provide constructive feedback to team members to improve their skills and contributions to the organization.

Qualifications

Minimum Qualifications

- Bachelor's Degree in business administration, project management or equivalent practical experience.

- 5+ years' of relevant working experience in project/program management, online moderation/customer service with at least 2 years' experience in operational management/leadership.

- Track record of launching and delivering partner management improvements across multiple geographical locations.

- Flexible in schedule and capable of travelling to Business Partner sites frequently.

Preferred Qualifications

- Master's degree in business administration or equivalent practical experience.

- Experience in E-Commerce or marketplace platforms.

- Experience in facilitating business review discussions about complex topics, influence, and reach agreements with higher management.

- Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

BEAUTICIAN ( FULL TIME )

PROVIDE FACE AND BODY BEAUTY

CARRY OUT TREATMENT ACCORDING TO COMPANY STANDARD OPERATING PROCEDURE AND SERVICE STANDARD

QUALIFIED WITH AT LEAST 1 YEAR OF WORKING EXOERENCE IN RELEVANT INDUSTRY

EXPERIENCE IN DIFFERENT BEAUTY MODALITIES

WILLINGNESS TO LEARN AND DEMONSTRATES A POSITIVE WOKING ATTITUDE

Job Summary:

We are seeking an experienced and dynamic Business Manager specializing in recruitment for the FPSO (Floating Production Storage and Offloading), renewable energy, and broader energy sectors. The ideal candidate will be responsible for driving recruitment strategy, managing client relationships, overseeing recruitment campaigns, and ensuring the delivery of high-quality talent to meet the growing demands of the energy industry. This position requires a deep understanding of the energy sector, particularly FPSO and renewable energy projects, as well as a proven track record in recruitment management and leadership.

Key Responsibilities:

1.Recruitment Strategy & Management:

• Develop and implement recruitment strategies to attract top-tier talent in the FPSO, renewable energy, and energy sectors.
• Lead the recruitment team in sourcing, interviewing, and placing qualified candidates for roles within the energy industry.
• Monitor and evaluate recruitment metrics to ensure the team meets hiring targets and maintains a high standard of recruitment quality.

2. Client Relationship Management:

• Cultivate and maintain strong relationships with key clients in the FPSO, renewable energy, and energy industries.
• Understand clients’ staffing needs and provide tailored recruitment solutions to address those needs.
• Regularly communicate with clients to update them on the recruitment progress and resolve any challenges or concerns.

3. Market Intelligence & Industry Expertise:

• Stay up-to-date with the latest trends, technologies, and regulations in the FPSO, renewable energy, and energy sectors.
• Provide clients with industry insights, salary benchmarks, and market intelligence to help them make informed hiring decisions.
• Leverage industry expertise to provide strategic advice on talent acquisition, workforce planning, and organizational development.

4. Team Leadership & Development:

• Lead, mentor, and develop a high-performing recruitment team, providing guidance and training to enhance their skills and knowledge.
• Set clear performance objectives for the recruitment team and monitor progress toward targets.
• Foster a collaborative and results-driven team environment to ensure efficient and effective recruitment processes.

5. Recruitment Process Optimization:

• Oversee the entire recruitment lifecycle, from job description creation and candidate sourcing to interviews, offers, and onboarding.
• Streamline recruitment processes to ensure efficiency, minimize time-to-hire, and enhance candidate experience.
• Use recruitment technologies, tools, and platforms to improve sourcing and candidate engagement.

6. Budget & Financial Management:

• Manage recruitment-related budgets, ensuring cost-effective practices and efficient use of resources.
• Work closely with senior management to forecast hiring needs and allocate resources effectively.

7.Compliance & Best Practices:

• Ensure recruitment practices comply with legal and regulatory requirements, including those specific to the energy and offshore industries.
• Maintain up-to-date knowledge of industry standards, recruitment best practices, and health & safety regulations, particularly in offshore and renewable energy sectors.

Required Qualifications & Skills

Experience:

• Minimum of 5-7 years of experience in recruitment, with at least 3 years of specialized experience in the FPSO, renewable energy, or energy sectors.
• Proven experience managing recruitment teams and delivering large-scale, complex recruitment projects.
• Experience with executive search and working with senior-level positions within the energy industry is a plus.

Skills:

• Strong understanding of the FPSO, renewable energy, and broader energy sectors, including industry-specific skill sets and project requirements.
• Expertise in developing and executing recruitment strategies, sourcing passive candidates, and utilizing modern recruitment tools and platforms.
• Exceptional interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Strong leadership abilities, with a track record of managing and developing teams.
• Proficient in applicant tracking systems (ATS) and recruitment analytics tools.
• Excellent problem-solving skills and the ability to adapt to changing client needs.

Education:

• A bachelor’s degree in Human Resources, Business Management, Engineering, or a related field is preferred.
• Professional certifications in recruitment or HR (e.g., CIPD, AIRS, etc.) are a plus.

Key Competencies:

• Strategic thinking and planning
• Client relationship management
• Strong negotiation skills
• Analytical and data-driven mindset
• Team leadership and mentoring
• Industry knowledge (FPSO, renewable energy, energy sectors)
• Recruitment best practices

Working Conditions:

• Willingness to travel to client sites, project locations, and industry events as needed.
• Flexibility to work across different time zones, depending on client locations.

About this role:

We are looking for individuals who are passionate about building and maintaining relationships with high-net-worth individuals, families, and institutions to promote the services offered by the department. As a member of our team, you will be responsible for identifying and developing new business opportunities within the private wealth management sector.

The ideal candidate for this role should have a strong background in business development, preferably within the private wealth management sector. They should possess excellent communication and interpersonal skills, as well as a proven track record of building and maintaining client relationships. A deep understanding of financial products and services, as well as knowledge of the regulatory requirements in the wealth management industry, is also essential.

Responsibilities:

• Researching and identifying potential clients within the private wealth management sector;
• Developing and implementing strategic business development plans to target new clients and expand the department's client
• base;
• Building and maintaining relationships with existing clients to ensure client retention and satisfaction;
• Collaborating with internal teams to provide tailored solutions to clients; and
• Keeping abreast of industry trends, market developments, and competitor activities to identify new business opportunities.

Requirements:

• Diploma or Degree in business, finance, marketing, or a related field.
• Experience in business development and product marketing, preferably in the wealth management industry.
• Strong communication and negotiation skills, as well as language proficiency in Mandarin and English are also important for this role as this candidate will be required to converse with partners and network with Chinese speaking clients.
• To fulfil your responsibilities, you will need to obtain approval to be an appointed representative to conduct financial advisory services.

• Create leads and build relationships to drive sales of the curriculum package or learning program
• Conduct needs assessments to understand client requirements and customize solutions.
• Present and demonstrate the value of the curriculum package to potential clients.
• Consistently meet or exceed sales targets and key performance goals.
• Follow up with clients to encourage attendance at trial classes.

Requirements:

• Diploma and above
• At least 3 years of Cold calling or Lead generation experience
• Excellent communication, negotiation, and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our Business Development Representatives fuel the revenue engine for MuleSoft -- creating new opportunities with a best-in-class software sales team through collaborative account planning and engagement with C-Level and Executive stakeholders in Fortune 100 companies.

Your goal will be to apply strategic thinking to identify and prospect new and existing customers in large and medium companies. With a customer-focused approach, you will qualify their business goals and identify how MuleSoft can help them.

Your Impact:

• Prospect and engage with new MuleSoft customers and existing Salesforce customers on their strategic initiatives
• Account/Industry research and identify use cases & demand for MuleSoft
• Active collaboration with various field teams to identify new opportunities
• Develop and execute a demand generation plan together with Account Executives
• Forecast accurately and keep the CRM & other tools updated
• Improve as a team through best practice sharing and process improvement

Minimum Requirements:

• Fluent in Vietnamese to converse with clients in Vietnam
• Experienced in engaging with business stakeholders, including C-Level executives

Preferred Requirements:

• Strong business acumen, account planning and industry research skills
• Strong prospecting skills and ability to find and grow business in new and existing accounts
• Sales-focused, strategic thinking with a bias towards action
• Excellent communication skills with the ability to build influential relationships and deliver results

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Engage new customers, build strong relationships, and present tailored solutions.
• Participate in bids and secure new contracts for the organization.
• Prepare accurate quotations, cost sheets, PRs, POs, and delivery orders promptly.
• Coordinate delivery schedules with vendors and customers to ensure smooth operations.
• Generate and validate billing reports for accurate invoicing and reconciliation.
• Track quotations, POs, and payments; manage technical requests and RMAs.
• Maintain accurate data entry and records in Enterprise Systems.
• Negotiate vendor agreements to optimize costs and performance
• Prepare and oversee ITQ submissions, collaborating with all relevant stakeholders.
• Manage marketing initiatives, customer database updates, EDMs, and outreach programs.
• Stay updated on focus products, explaining features and processes to customers.
• Identify sales opportunities through lead follow-up and proactive outreach.

Requirements

• At least 2 years of experience

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Working Day: 6 days
• Working Hours: Monday - Saturday 8am - 5pm
• Location: Woodland Industrial Park
• Salary: $3000- $4500

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Munich Re is one of the world's leading reinsurance companies with more than 11,000 employees at over 50 locations around the globe. We are working on topics today that will concern the whole of society tomorrow, whether that be climate change, major construction projects, gene technology or space travel. We find solutions to these challenges through a network of highly qualified professionals who anticipate risks, work on tailor-made solutions and expertly advise our clients.

We are looking for an Underwriter with a focus on single-risk property business, for our underwriting team in Singapore. Reporting to the Head of Facultative & Corporate South-East Asia, you will be responsible for business development, underwriting and administration of facultative and corporate business for our South East Asia business.

Your Role:

• Underwriting facultative and corporate property business in South East Asia, including assessing the risks, evaluating and providing reinsurance terms and conditions in accordance with the applicable underwriting authority, underwriting guidelines, internal directives, targets and client strategies.
• Developing and growing a sustainable book of business and exploiting new business potentials by closely interacting with clients and brokers, understanding their strategy and business needs for developing joint opportunities.
• Developing innovative insurance solutions and products in addition to conventional covers in close co-operation with other business units.
• Supporting our client management and our treaty underwriters on technical questions and business development by taking a high degree of proactiveness and consistently exploiting all synergies available with Munich Re worldwide.
• Developing and executing risk-management concepts including joining risk inspections for target risks and supporting clients on risk assessment matters, if required
• Organizing and conducting seminars / workshops for clients and internal staff, providing clients with value-added services.
• Executing portfolio performance and market analysis.
• Maintaining and expanding technical and market know-how.

Your Profile:

• Professional underwriting experience in the primary or reinsurance property insurance market for at least 3-10 years with Property (Re)insurance for the Large Corporate Single Risks, preferably for Asian markets.
• Technical knowledge of the relevant underwriting processes including risk evaluation, pricing high level of competence in reviewing contract wording exercises for the complex property business segment
• Capabilities and passion to actively conduct and solicit business opportunities from clients and brokers.
• Desirable experience in engineering and risk management / risk inspections (loss adjuster and claims adjuster experience are welcomed)
• Strong IT and analytical skills.
• Creative and demonstrates strong ability to work in a diverse and multi-cultural team
• "Fluent in business English (written and spoken), with proficiency in Bahasa Indonesia (written and spoken) as a plus.
• Good communication, negotiation and presentation skills.

Our Benefits:

• Flexible and Hybrid working arrangements
• Generous annual leave allowance
• Competitive dental, life and health insurance coverage

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the centre of this interaction is each of us.

Who we need:

• An experienced Global Data Centre Portfolio Management specialist working within a Portfolio Office for a major, global Bank ("Bank") with demonstrable history working across data centre and critical facilities asset portfolios and programme management.
• Able to operate and influence stakeholders at a global level (experience in Asia region critical to give effect to role)
• Ideal candidate must have’s:
  • Ability to lead; coordinate and drive strategic programme activity; proactively communicate blockers to targets at both a tactical and strategic level across supply partners and bank.
  • Must have ‘lean in’ and willingness to enable resolution to challenges
  • Form strategic alliances; elevate and distill key messages to senior client stakeholders (director level)
  • Have good understanding of regional challenges and banking culture nuance i.e. previous regional banking experience.
  • Excellent technical Excel & PowerPoint capabilities – detailed tracking and senior stakeholder presentations/ report outs.
  • Able to rapidly assemble to collate; aggregate and synthesize data into digestible reports – an communicate out the ‘so what’ impact.

What they will do:

Overview of requirements

• Expected to lead the planning, strategy creation and delivery of the Major Projects / Programmes in data centre space in accordance with the Bank’s standards.
• Align the data centre programme with the business / function and the group corporate real estate strategy.
• Monitor and track all works in bank premises and co-location sites including closures, re-classifications and migrations, operational oversight of downtimes and improvement works.
• Partnering closely with engineering and operations leaders to:
  • Lay approval groundwork strategy and outline projects needs by communicating with stakeholders early and often, ensuring country and group levels understand planned pipeline and change management.

Programme & Portfolio Management

• Drive cross-team projects as needed to meet the changing business environment and to manage complex business needs.
• Leads project / programme management to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple disciplines and business organizations.
• Leads strategic innovation and experimentation.
• Implement planning and scheduling programmes to meet customer needs.
• Drive business results through key performance indicators and business goals, promoting clarity and motivation to the project team to execute on time, under budget, while delivering high quality results with zero rework.
• Partner with finance and supply chain organizations to ensure accurate capital spending.
• Manage multiple projects simultaneously, ensuring that each project meets its objectives and is delivered on time.
• Develop and implement project management processes and tools to increase efficiency and effectiveness.
• Provide regular project updates to senior management and other stakeholders. 

Planning & Scheduling

• Develop and oversee the implementation of detailed project plans, including timelines, and resource requirements, for large-scale data center projects.
• Manage cross-functional teams, including engineers, procurement, and construction to ensure project milestones are met and deliverables are completed on time.
• Monitor project risks and develop contingency plans to mitigate potential issues.
• Work with clients to understand their needs and ensure project outcomes meet their expectations.

Governance, Stakeholder Engagement & Delivery Support

• Act as a liaison between risk management, SME’s governance, and delivery teams, facilitating the smooth transition of strategic insights into project execution.
• Lead governance forums to present portfolio plans, risk assessments, and performance metrics to senior leadership and external stakeholders.
• Provide delivery teams with clear capacity management guidelines and sequencing recommendations for executing activities.
• Build consensus across departments and geographies by aligning stakeholders on portfolio goals and timelines.

Improvements & Efficiencies​

• Analyse data quickly, identify pain points and embed interventions/process improvements.
• Determines and leads process improvements to quickly scope insights; and drives change management initiatives.
• Bring structure and actively seeks ways of improving and automating current ways of working, systems & processes.​ This will include deployment of tools, proficiency in data analytics, and ability to streamline processes to better meet business needs.

• To perform installation, configuration and set-up of all new computer equipment
• General Technical Trouble-shooting on

I.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)

· Perform new PC hardware deployment to end user.

• Level support for Client Applications.
• Usage and basic administration on Azure AD, Microsoft Intunes, on-premises AD Domain support.
• Handle incoming calls from end user for

I.T matters.

• Login Incident tickets for attended cases.
• Work closely with various IT resolver group to resolve customer software desktop issues

Requirements:

· Minimum of Diploma (IT, Engineering or Related Disciplines)

· IT certification will be an added advantage

· Possess IT skills in MS Windows, desktop hardware and network environments

·Ability to work in teams

• Data Processing: Develop and maintain data pipelines using Py-Spark to process large datasets efficiently.
• Data Warehousing: Utilise Snowflake for data storage, transformation, and optimization, ensuring data quality and integrity.
• Workflow Orchestration: Implement and manage data workflows using Apache Airflow to automate ETL processess and Scheduling.
• Cloud Environment: Knowledge of cloud resources for scalable and secure data maintenance.
• Troubleshooting: Identify and resolve data-related issues promptly to ensure smooth oprations.
• Skills- AWS, Snowflake, backend development experience including language like Python, Java, Dot Net, Linux

Manager/AM/Senior Executive, Marketing

We are looking for a qualified candidate who encompasses digital marketing and content writing competencies to support the Marketing & Sales team at the London School of Business & Finance.

Matrix reporting to Director of Commercial in India and Associate Director of Domestic Sales & Marketing, you will analyze market data, create digital ad copies, manage local events, and oversee brand identity development for the School.

If you are passionate about contributing to the education sector and would like to join an agile institute of higher learning, we would like to meet you.

Duties and Responsibilities

Digital Marketing Performance:

· Manage Google PPC, Social Media ads copies and Google Affiliate briefs that supports sales funnel/activities.

· Work with the HQ/overseas agencies and teams to deliver effective campaigns and manage the performance of all digital campaigns (PPC, Paid Social, Affiliates and Third Party websites), analyzing campaign data to improve results.

· Perform benchmarking of competitor offerings and analyzing market research/data on customer segments, customer profiles and journeys in support of developing effective marketing campaigns

Content Development and Design:

• Develop and implement an audience-first content marketing strategy and editorial plan across platforms (blog, social media, website, EDM).
• Create compelling narratives and copy (both long and short formats).
• Manage production of creative assets, from storyboarding to post-production.
• Lead website audits to ensure accuracy and ensure compliance with accreditations.

Communications:

• Support communications efforts by developing ad copies, speeches, and media relations.
• Assist with PR efforts, including media monitoring and outreach.
• Coordinate media invites, seating allocations, and RSVPs for events.
• Liaise with stakeholders for approval of key artwork, press releases, and other materials.

Project Management:

• Manage content-related and special projects.
• Provide detailed reports, insights and recommendations on the performance of products, channels and campaigns.

We are looking for a suitable candidate with the following qualifications and competencies:

• Graduate with a Bachelor’s/Master’s degree in business, marketing or communication.
• Prior experience in digital marketing campaigns (PPC, SEO, Affiliates, Google Adwords, Social Media, Google Analytics, CRM, CMS)
• Proficient in digital marketing channels and reporting tools, including Meta Business Manager, LinkedIn Business Manager, Looker Studio, Google Analytics.
• Excellent verbal and written communication skills, coordination and organization skills, with a customer-centric mindset.
• A self-starter with a team-oriented attitude, meticulous and thrives in a fast-paced environment.
• Familiarity with MailChimp, SEMrush, Salesforce, and design software

This is a part-time or contract role. Please apply only if you accept these terms.

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Job Summary

We are seeking a dynamic and results-driven personnel to lead and execute our marketing strategies in the IT industry. This role involves managing cold calling prospective clients and focusing on event management to drive brand awareness and business growth. The ideal candidate will have Business Development acumen to build qualified leads for the Sales Team to convert to quality pipelines. The candidate also needs to be able to manage vendor to rollout Digital Marketing campaigns that are aligned with corporate directions Strong communication skills, and proactive approach to engaging new opportunities is a necessity.

Key Responsibilities

Business Development & Cold Calling:

• Identify and research potential clients to expand the customer base.
• Conduct cold calls to introduce the company’s offerings and schedule follow-up meetings.
• Maintain accurate records of interactions and client feedback.

Event Management:

• Plan, organize, and execute events such as product launches, event, webinars, and other activities.
• Coordinate with internal teams and external vendors to ensure successful event execution.
• Monitor event performance and gather attendee feedback for continuous improvement.

Digital Marketing :

Manage agencies to rollout Digital campaigns that are developed by Corporate via online channels, including website, email marketing, SEO/SEM, social media (Youtube, LinkedIn, Facebook, Instagram), and paid advertising.

• Analyze and report on campaign performance metrics to assess ROI and identify improvement areas.

Vendor and Partner Management:

• Able to work together with the Marketing team of Strategic Partner such as SAP to build a GTM marketing plan to grow pipelines
• Optimize utilization of MDF/BDF from Strategic Partner
• Able to manage Agencies to execute successful Digital campaigns by giving clear objectives and guidance.

Market Research:

• Stay updated on industry trends, competitor activities, and emerging digital marketing tools within the IT sector.
• Use insights to inform and enhance marketing strategies.

Relevant Experience & Skills

• Bachelor's degree in marketing, business, or other related field.
• At least 3 years’ of related experience
• Analytical mindset with the ability to use data and market research to build pipelines.
• Demonstrated ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Exceptional project management skills and the ability to meet deadlines and deliver results.
• Able to travel to other entities occasionally for meeting.

Job Description

• Prepare project schedule in either MS Project or Oracle Primavera P6.
• Cost loading to the baseline programme
• Monitoring Critical path and Earn Value Management (EVM) analysis
• Prepare impact analysis for EOT claims
• Prepare working programme and float analysis
• Document control for relevant EOT event
• Monthly progress report and resource monitoring
• Handle on the change control

Requirements

• Degree/Diploma in Civil Engineering/Mechanical Engineering or any other engineering field with minimum 3 years of experience in project planning roles.
• Possession with CAPM or PMP certification will be an added advantage.
• Good analytical, communication and problem-solving skills
• Team player
• Strong analytical, critical, and logical thinking skills.
• Able to work independently with minimal supervision.

Job Description:

The Chinese School of International Studies is seeking a passionate and dedicated individual to join our team. This position requires proficiency in both English and Mandarin, with the ability to deliver engaging lectures in Chinese. As a bilingual lecturer, you will play a crucial role in teaching hospitality/tourism/marketing/finance/accounting/business-related courses to our students, thereby contributing to their academic and professional development.

Experience teaching subjects such as:

1. Introduction to Hospitality and Tourism

2. Front Office Operations

3. Housekeeping

4. Food and Beverage Operations

5. Food Sanitation, Safety and Health

6. Facilities and Maintenance Management

7. Food and Beverage Management

8. Human Resource Management

9. Meetings, Incentives, Conventions and Events

10. Issues in Hospitality and Tourism Management

11. Resort Management

12. Niche and Speciality Tourism

Job Requirements:

· A minimum of a master’s degree in business, hospitality, tourism, accounting, finance, or related fields with a minimum of 5 years of relevant experience.

· Teaching qualifications, such as Specialist Diploma in Adult Learning and Teaching (SDALT), Advanced Certificate in Training and Assessment (ACTA), Advanced Certificate in Learning and Performance (ACLP), and Diploma in Adult and Continuing Education (DACE), are highly valued.

· Proficiency in both Chinese and English, with the ability to deliver lectures effectively in Chinese.

· Exceptional presentation and communication skills to captivate students' attention.

· Student-oriented mindset, dedicated to providing a nurturing learning environment.

· Enthusiastic about learning and teaching, with a genuine desire to inspire students.

· Immediate availability would be advantageous.

Responsibilities:

· Deliver engaging lectures in Chinese to students enrolled in business-related courses.

· Create a conducive learning environment that fosters student engagement and participation.

· Develop and update course materials and curriculum to ensure relevance and effectiveness.

· Assess student progress and provide constructive feedback to facilitate their learning journey.

· Organise educational activities and excursions to enhance the overall learning experience.

· Collaborate with colleagues to contribute to the continuous improvement of teaching standards and practices.

The Company

Our client, a global consulting firm, is partnering with a large private and retail banking institution on a 12-month project and is seeking a Suspicious Transaction Reports Review Analyst. The ideal candidate will have at least 3 years of experience in financial services, specifically in Anti-Money Laundering or Compliance within private or retail banking. In this role, you will be responsible for conducting risk-based reviews and performing due diligence efforts related to STR.

The Role

• Conduct risk-based reviews on selected profiles from previous STR assessments to ensure continued compliance with AML regulations.
• Evaluate whether customer relationships should be maintained by reviewing past Source of Wealth adverse news, transaction red flags, and other relevant factors.
• Collaborate with other business units to exchange and obtain necessary information to support due diligence efforts.
• Assess customer AML/CFT risks and recommend actions to mitigate any identified risks.
• Maintain proper documentation and record-keeping in compliance with regulatory requirements and company policies.

Your Profile

• A bachelor’s degree with 3 to 5 years (Associate) or more than 5 years (Senior) of experience in AML/KYC, preferably in Customer Due Diligence within the financial services industry.
• Strong understanding of AML/CFT regulations and experience in conducting STR reviews.
• Ability to assess customer risk based on historical information, adverse news, and transaction patterns.
• Excellent attention to detail and strong documentation skills.
• Professional and constructive when addressing past decisions or the quality of work.
• Ability to manage high volumes of work under pressure.
• Excellent written and spoken English communication skills.
• Self-motivated, with the ability to work independently and collaborate effectively with stakeholders across multiple business units.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13120737, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deliver project milestones, install hardware/software, and troubleshoot issues during implementation.
• Draft and execute Statements of Work (SOW), coordinating issue resolution with external parties.
• Participate in System Acceptance Tests, collaborating with vendors and customers.
• Create and update technical documentation, emphasizing clear network topologies.
• Produce SOW, system handover documents, and maintain inventory records.

Requirements

• Proficient in Linux operating systems.
• Well-versed in Networking, Firewall, and Fiber-Optic transmission devices.
• Acquainted with Big Data technologies; preferred background in implementation and system maintenance.
• Advantageous experience in Virtualization.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Develop and maintain the project schedule to manage timelines and commitments effectively.
• Plan and oversee equipment and labor for project activities.
• Create and update pre-construction and construction programs.
• Report on project progress daily, weekly, and monthly.
• Assist with claims analysis using scheduling tools for accurate activity representation.
• Define project activities based on the Master Project Schedule and resource availability.
• Compare actual progress with the baseline using S-Curves and Manpower Histograms.
• Forecast and set productivity targets for weekly and monthly work.
• Regularly update and maintain the Baseline Schedule, analyzing impacts of changes.
• Adjust schedules based on site conditions and propose changes for variances.
• Conduct site inspections to verify progress and document findings.

Requirements:

• Minimum Diploma in Electrical Engineering
• Proficient with PrimaveraP6 Software

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568