Duties and Responsibilities:

1. Business Executive to Leaders and Managers

- Serve as a liaison between business units and HR to understand business priorities and assess needs in staffing, organization design, performance management, employee relations, talent management and career development.

- A key role in facilitating decision-making processes to support mainly the head of business developments, and/or team leaders, directors, management executives in driving company growth and sustainability.

- Recommend both physical and digital HR solutions, drive initiatives, implement new processes or tools in support of business priorities, operations, and overall team engagement.

- Regular meeting with leaders and managers regularly to update on HR initiatives, discuss HR issues and collect feedback on team concerns.

- Guide future team leaders and managers on structural operations, methodology and to execute comprehensive fair reward system based on both statistically gathered performance for both team and individual appraisal matters.

- Coordinate initiatives and propose suitable programs that enhance work relationships and staff and retention, e.g. team health survey, staff appreciation program, team building events etc.

- Coordinate initiatives to enhance performance management and talent development.

- Support employees throughout their career in OTTO Solutions: on-board new hires, administer team assignments, career moves, facilitate appraisals and exit interviews effectively.

- Counsel employees on career development opportunities and choices.

- Capable of responding to staff inquiries regarding HR matters with both theoretical knowledge and empathy.

- To manage and resolve employee relations issues.

- To understand and execute available grants initiatives by the government.

- To attend the weekly departmental operations meetings, record precise meeting minutes, and provide a list of scheduled actions with dates to the management team for future strategic planning.

- To oversee the execution of the digitalization master plan with foundational knowledge to support and coordinate diverse software tools with the designated digital team.

- To assist the international contract team in addressing their individual requirements and inquiries, maintaining proper records and documentation.

- To support management executives in any other high-level planning and execution for the overall benefit for the OTTO group of companies.

Required Qualifications:

1. Diploma in Business and/or Management

• A minimum of 4 years of experience in Human Resources or as a Personal Assistant is required.

2. Bachelors’ Degree in Business, Human Resources or Management

• At least 3 years HR experience is required. OTTO Solutions will provide further training or courses to support professional development and enhance performance in the role.

Individual Characteristics:

● Strong work ethics, able to handle confidential information sensitively and with integrity.

● Good planning, organization, analytical and problem-solving skills.

● Strong interpersonal abilities, attentive listening skills, and effective communication proficiency (both verbal and written), including fluency in Mandarin.

● Fast learner, proactive, agility to function in a fast-changing innovative, digital and AI driven software environment.

● Able to work both on a team (a member or leader) and independently to deliver results with minimal supervision; adept at working with diverse teams of different cultures and personalities

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting

• Oversee pre-con meetings to ensure successful handoff from estimating to field

• Collaborate with prefabrication and design departments

• Set clear goals and expectations to foreman

• Negotiate and resolve all customer's concerns

• When necessary, estimate change orders for assigned projects

• Manage all jobs closeout procedures

• Conduct post project reviews to determine areas for future improvements

• Provide coaching/counselling to foreman

• Develop/maintain network of professional relationships within our industry

• Responsible for overseeing the design, installation and supply of electrical systems

• Draw up daily schedules, time allocation, resources and budget

• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above

• Minimum 5 years experience

• Good organisation, communication, administrative skills

• Excellent attention to detail

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

Position: Management Executive
Company: The Design Factory
Location: Singapore
Salary Range: SGD $4,000 - $6,500 per month
Employment Type: Full-Time

About Us

We are a dynamic and innovative interior design firm dedicated to transforming spaces and creating exceptional experiences for our clients. As a growing company, we are seeking a talented and driven Management Executive to join our team and contribute to our continued success.

Job Description

As a Management Executive, you will play a critical role in ensuring the smooth operation and strategic growth of our firm. Your responsibilities will include:

1. Operational Management: Oversee daily business operations, including resource allocation and workflow optimization. Develop and implement efficient processes to enhance productivity and project delivery.
   
2. Client Relationship Management: Act as a key point of contact for clients, ensuring exceptional service and satisfaction. Assist in client presentations, meetings, and follow-ups.
   
3. Project Coordination: Collaborate with design teams to ensure project milestones and deliverables are met.
   Monitor project timelines, budgets, and quality standards.
   
4. Team Support: Assist in recruiting, onboarding, and training staff as needed.
   Provide administrative support to senior management.
   
5. Strategic Development:Contribute to the development and execution of business strategies to achieve organizational goals. Analyze market trends and assist in identifying growth opportunities.
   

Requirements

We are looking for a candidate who possesses the following:

• Education and Experience: A diploma or degree in Business Management, Interior Design, or a related field.
  At least 3 years of relevant experience in management or a related role.
  
• Skills and Competencies: Strong organizational and multitasking skills with a detail-oriented mindset.
  Excellent communication and interpersonal abilities.
  Proficiency in MS Office Suite and project management tools.
  Familiarity with the interior design or construction industry is a plus.
  
• Personal Attributes: A proactive and solution-driven attitude.
  Strong leadership capabilities and the ability to work effectively in a team environment.
  Creative problem-solving skills and adaptability in a fast-paced setting.

What We Offer

• Competitive salary commensurate with experience.
• Opportunities for career growth and professional development.
• A collaborative and vibrant work environment.
• Exposure to high-profile projects in the interior design industry.

The Volunteer Management Executive/ Senior Executive plays a crucial role in the smooth operation of our Resource Development Department. As the primary administrator, you will be responsible for overseeing administrative tasks, safeguarding vital data and information, and representing the organization as the key liaison for coordinating volunteer sessions with corporate partners.

Your duties will also include assisting the organization in complex events and undertaking ad-hoc tasks as needed, which may occasionally require working outside of standard business hours.

Responsibilities

1. Maintain a secure record of all donation platform credentials

2. Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting

3. Manage digital and physical document organization

4. Act as the main point of contact for corporate donors and volunteers

5. Manage end-to-end corporate volunteer sessions, including:

- respond to enquiries on volunteer sessions available with on-going local programmes

- schedule various volunteer programmes’ sessions, and conduct some of them

- data input of corporate information on CRM and update accordingly

- arrange issuance of invoices and receipts

- compile feedback to improve internal processes

- express gratitude to participants with post session thank-you notes

- compile reports for Asia Pacific and International counterparts on a regular basis

Competencies

- A detailed-oriented and efficient multi-tasker who is also organised and resourceful

- Adaptable team player, able to work independently or collaboratively with internal stakeholders

- Excellent interpersonal skills and cultural sensitivity

- Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce); resourceful in search engines

- Effective written communication skills

- Preferably able to speak Mandarin to communicate with Mandarin speaking corporate partners

A successful candidate would be someone who is

- A tertiary graduate with a minimum of two years of volunteer engagement and management experience.

- Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles (vision and mission); Pls refer to https://www.habitat.org.sg/about-us for details.

- Not afraid to getting their hands dirty and work on the ground.

(Graduates with previous internship experience in the social service sector may apply.)

Only short-listed candidates will be contacted for an interview.

Habitat's Expectations Surrounding Safeguarding:

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct.

Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and campaign visibility

Looking for a Dynamics 365 Business Central Functional Consultant.

Responsibilities include :-

• Lead the end-to-end implementation of Dynamics 365 Business Central, including project scoping, planning, design, configuration, testing, and deployment.

• Work collaboratively with project teams to guarantee Client satisfaction and project success.

• Work with clients to gather and document business requirements and translate them into functional and technical specifications.

• Stay updated with the latest features and updates of Dynamics 365 Business Central.

• Participate in pre-sales presentations and demonstrations on an ad hoc basis.

• Develop and maintain comprehensive documentation and user manuals.

• Functional Expertise : Deep knowledge of Dynamics 365 Business Central modules - modules – Finance, Purchase, Sales, Manufacturing, Jobs and Resources.

Certifications:-

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate is preferred.

Experience Role essentials :-

• 2+ years of experience in a Lead Functional Consultant role

• Background:- Demonstratable experience in a Functional Consultant Role

• Strong presentation skills with the ability to effectively present and defend point of view.

• Excellent verbal and written communications skills with a focus on delivering high quality solution – every time.

Seeking candidates with Audit experience and seeking a change of career to accounts, finance roles.

You should have audit experience, coupled with Journal, month-end review, statutory/annual audit.

Incumbent needs to have some level of ERP system hand-on experience , understanding of accounting system flow, and full set of accounts experience. Those with Audit, system migration, implementation will be a plus.

The Accounting Management Specialist is responsible for maintaining accuracy of the financial statements for multiple legal entities:-

Job Duties & Responsibilities

• Respond to inquiries with explanations referencing local GAAP

• Assist with STAR pack checklist and reconciliation template. Obtain inputs from BPO Management

• Prepare monthly statutory (T-Company) JEs required for financial statements (US GAAP to local GAAP)

• Gather/prepare transfer pricing documentation

• Assist with the gathering/preparation of transfer pricing documentation

• Support preparation of government statistical reporting

• Support OneSource- template reviews, tool & GAAP/ legal updates, functionality

• Prepare audit adjusting journal entries as directed by the ACR management

• For issues identified through statutory audits, Investigate root causes, contribute to remediation plan and report the status and timing of open issues

• Prepare and submit pre-audit requests as determined by the external auditor

• Support statutory audit issue identification and draft resolution

• Consolidate tower variance analysis into an entity level view and follow up with BPO Mgmt Team as necessary

• Serve as a partner to business owners of assigned entities and facilitate monthly pre/post close calls

• Produce entity close packages for regions including variance analysis, risk and issues log, and Balance Sheet Aging

• Produce other reports including NRE reporting

• Distribute and analyze results of customer satisfaction survey

• Prepare Director’s Pack prior to obtaining signatures

• Manage Pension accounting. Non-Material plans are not evaluated or reviewed by the Corporate team, but are required for US GAAP and Local GAAP accounting

• Manage Intangible accounting. Local accounting teams need to monitor compliance with US GAAP and Local GAAP policies. Assets should be monitored for impairment testing based on both US GAAP and Local GAAP rules.

• Support Assistant Manager in review and approval of Journal, variance analysis and Corporate ISBS commentary

Requirement:-

• Minimum Bachelor’s degree in Accounting/Accountancy

• Possesses at least 1-3 years relevant experience in accounting or internal audit or public accounting in any industries

• Applies accounting theory and principles are mandatory

• Attention to detail and possess good analytical, problem solving skill

• Good written, verbal and interpersonal communications skills to work collaboratively with different stakeholders and remote teams

• Proactive and independent team player who enjoyed working in dynamic environment

• Proficient in Microsoft Office applications especially Excel, ERP system

Candidate will be assigned to support any of the team in the relevant area of expertise (ie. AR, AP, Bank, Payroll, Fixed Asset/Lease, Intercompany)

Work Location : EAST with MNC

This is a temp role and subject to further extension or further opportunities

Overview

As a Project Coordinator, you would work closely with clients to schedule, plan, monitor, forecast, resource and manage all the project activities aiming at assuring project accuracy and quality from conception to completion. You will be involved in getting shop-drawings approved and proposed rectifications on any defects found. You will ensure that the documentation system is always up to date and in line with ISO guidelines and customers expectation.

Responsibilities

1) Work closely between Singapore and Malaysia Plant to ensure smooth delivery of materials and precast components at sites.

2) Work closely with cross department team to ensure information and issues are clearly defined and resolved.

3) Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.

4) Attend site meetings, feedback on sites progress and schedules, justify defects components and arrange for rectification, pre-delivery and post-delivery activities, etc.

5) Interact daily with the clients to interpret their needs and requirements and represent them in the field.

6) Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status.

7) Plan, manage and coordinate projects to ensure that the projects are completed on time, within budget and of highest quality.

8) Liaise with the client, consultant, vendors, subcontractors and other relevant parties on field / factory inspection issues pertaining to the quality and project issues.

9) Cooperate and communicate effectively with project manager and other project participants to provide assistances and technical support.

10) Attend required interdepartmental meetings including providing relevant updates on the status of project and QC matters and to obtain and relay information which may impact the project pipeline.

11) Perform any other duties as assigned by the Management and the designated manager.

Requirements

1) Minimum Degree in Civil / Building / Construction or equivalent.

2) Minimum 1 year of relevant work experience in a Precast or Building & Construction environment with at least 1 year of supervisory capacity.

3) Knowledge of HDB precast construction practices and erection sequence.

4) Knowledge of relevant Statutory requirements and compliances.

5) Familiarity with rules, regulations, best practices and performance standards.

6) Good interpersonal skills to communicate with people of all levels.

7) Willing to work on Sundays or Public Holidays if required.

8) Proficient in Microsoft Office.

9) Someone with a Class 3 Driving License will be advantage.

Degree in Civil Engineering/ Building Construction and well verse interpret Construction drawings and Auto CAD with BIM knowledge.

Preferred with experienced or Fresh graduates willing to learn are welcome.

Email resume with completed project references and expected salary to : [email protected]

Seeking Ambitious Digital Sales Professionals!

Are you a driven and talented individual seeking to elevate your expertise in the thriving field of digital sales? Join our team as a Senior Business Development Executive and embark on an exhilarating career journey. You will be reaching out to potential and existing clients and bringing their businesses online to increase conversions. You'll master the fundamentals of key digital sales principles while also learning to improve your aptitude to execute essential digital sales strategies.

Key Responsibilities

• Achieving sales targets and KPIs set by the sales manager
• Source new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities
• Identifying new sales opportunities with new and existing clients
• Attending face-to-face or virtual client meetings to understand business needs and pitch our solutions
• Effectively managing existing client relationships to retain revenue
• Develop relationships with existing and potential clients through regular engagements
• Provide consultation and insights to SME business owners in Singapore on how to digitize their business with new technologies
• Use relevant marketing tools and platforms, such as Google Analytics, to understand clients’ digital marketing performance and propose solutions to clients

What’ll You Need

• Bachelor's degree in business, marketing, or a related field
• Proven track record of success in sales and business development
• Hunter mentality and a “no fear” approach to prospecting corporate clients
• A strong work ethic, positive attitude, and genuine desire to learn
• Good sales pitch & presentation skills to advocate for and present ideas to our clients
• Resourceful, independent, and able to work well under pressure
• At least 3 - 4 years of B2B sales experience
• Candidates with prior experience in related fields can be favourably considered
• Candidates with Web or SEM/SEO/SMA/SMM knowledge and experience will be an advantage

What You’ll Get

• Basic salary + commissions + incentives
• Transportation and meal reimbursements, various type of leave, birthday voucher, healthcare benefits, etc

Ready to take the leap?

If you’re excited about this opportunity and meet the criteria, send us your resume today. Please note that only shortlisted candidates will be contacted.

Join us and be a part of shaping the future of digital business!

Jobscope

• To manage projects by supervising and coordinating the site activities

• Review project technical clarifications and construction drawings.

• Carry out architectural work scheduling, material requisition, cost control, project supervision.

• Coordinate with Architect, Structural and sub-contractors to resolve related issues.

• Observe proper construction safety measures and ensure safety compliance at site

Required Abilities, Skills and Knowledge

· At least 5 years of working experience in related field is required for this position

· More prefer specialized in architecture/ Interior Design or equivalent

· Required skills: Good conversational skill, Independent & flexible with working hours, good reporting & documentation skills.

· Class 3 Driving Licence preferred

Working Hours : 5.5 days basis

Job Responsibilities:

• Plan, coordinate, and oversee all phases of construction projects.
• Develop project timelines, budgets, and resource allocation plans.
• Lead and manage on-site construction teams and subcontractors.
• Ensure projects are completed on time, within budget, and according to quality standards.
• Monitor progress and address any issues or delays promptly.
• Maintain compliance with safety regulations and company policies.
• Liaise with clients, architects, engineers, and stakeholders.
• Prepare and present progress reports and documentation.

Job Requirements:

• Proven experience as a Construction Project Manager.
• Bachelor's degree in Construction Management, Civil Engineering, or a related field.
• Strong knowledge of construction processes, materials, and regulations.
• Excellent leadership, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, AutoCAD).
• Exceptional communication and negotiation abilities.
• PMP or similar certification is a plus.

Responsibilities

• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality, and safety
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specifications
• Coordination and monitoring of progress on sites
• Liaise closely with clients, architects, consultants, subcontractors through regular meetings to resolve administrative, design, and contractual issues and updating of project progress reports

Requirements

• Project management experiences in A&A Works preferred
• MS Office (Excel, Word, etc.) and AutoCAD knowledge and user experience
• Possess good leadership and organizing abilities
• Kindly indicate your Current Salary, Expected Salary & Notice Period for further evaluation

• Collaborate with project managers and stakeholders to develop comprehensive project plans, including timelines, budgets, and resourceallocation.
• Assist in the coordination of project activities, ensuring adherence to project schedules and milestones.
• Maintain accurate project documentation, including contracts, permits, change orders, and progress reports.
• Facilitate effective communication among project team members, subcontractors, suppliers, and clients to ensure project objectives are met.
• Conduct regular site visits to monitor project progress, identify potential risks, and implement corrective measures as necessary.
• Support the procurement process by obtaining quotes, negotiating contracts, and coordinating deliveries of materials and equipment.
• Assist in the management of project budgets, tracking expenses, and ensuring cost control measures are implemented.
• Oversee quality control procedures to ensure adherence to project specifications and industry standards.
• Coordinate project closeout activities, including final inspections, documentation, and handover of completed projects to clients.

We are seeking an experienced Project Manager with 9-11 years of hands-on experience in the BFSI domain.
The ideal candidate should have a deep understanding of Scrum, Kanban, Agile methodologies, and best practices.
They should also possess the ability to customize methodologies based on dynamic requirements, adopting hybrid approaches for optimal project tracking, monitoring, and management.

Responsibilities

• Lead and manage projects in the BFSI domain, ensuring timely and quality delivery.
• Customize and implement Scrum, Kanban, and Agile best practices as per project requirements.
• Navigate complex environments, processes, and stakeholder dynamics with wit and understanding.
• Build and maintain strong relationships with client stakeholders to ensure alignment and satisfaction.
• Plan and execute projects with diligent documentation and foresight to anticipate and mitigate risks.
• Track project milestones, ensuring timely completion for revenue realization and invoicing.
• Collaborate with sales and account management teams to maintain healthy cash flow management.
• Coordinate across multiple stakeholders to ensure tasks are completed effectively and on time.
• Drive task management with a proactive approach to ensure delivery excellence.
• Mentor and manage team members to achieve high performance and team cohesion.

Skills and Qualifications

• 9-11 years of experience in project management, preferably in the BFSI domain.
• Strong knowledge of Scrum, Kanban, Agile methodologies, and hybrid project management approaches.
• Proven ability to manage and influence multiple stakeholders in a complex environment.
• Exceptional planning, documentation, and foresight skills.
• Understanding of revenue realization processes and project financials.
• Strong interpersonal, communication, and leadership skills.
• Proficiency in project management tools and software.
• A results-oriented mindset with the ability to navigate ambiguity and dynamic requirements.

How to Apply

Interested candidates are encouraged to submit their updated resumes along with a cover letter explaining their relevant experience and suitability for the role.

1. Ensure proper planning and execution of projects to meet or exceed performance indicators in term of quality and timeframe.

2. Ensure project complies with safety policies, rules and regulations; redesigning work flow and processes if necessary to mitigate safety risks

3. Main point of contact and liaison between project teams and the client's representatives, consultants and relevant authorities

4. Review staffing requirements and direct allocation of available resources to various phases of the projects

5. Manage budget and ensures it achieves beyond target profit margin

6. Implement effective contract and claim management to increase the contractual margin and protect Company against liability claims

7. Able to formulate awards strategy independently

• Evaluate the master programme and monitor work progress
• Prepare cost estimates and monitor progress claim, interim certificate and issue payment response
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Coordinate a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing and kick start meeting
• Check safety management system and conduct periodic safety inspection
• Conduct feasibility studies and recommendations on the development concept, preliminary programme and budge
• Responsible for periodic progress reports
• Assist on documentations and make recommendation to clients for award of contracts

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

Nature of Service:

1. Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
2. Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
3. Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
4. Documentation of process models using the Authority’s preferred tool.

Required Role’s competencies, skills & knowledge

1. Relevant credentials and qualifications.

Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.

Responsibilities:

• Prospecting & Lead Generation: Identify and develop new business opportunities through various channels such as cold calling, networking, referrals, and inbound marketing leads.

• Relationship Building: Cultivate strong, long-lasting relationships with potential clients by understanding their needs and aligning them with our technology solutions.

• Sales Strategy Development: Collaborate with internal teams to design effective sales strategies, customize proposals, and deliver presentations that address client pain points.

• Pipeline Management: Develop and manage a robust sales pipeline to ensure consistent revenue growth. Track and document all sales.

• Closing Deals: Take ownership of the entire sales cycle, from initial outreach to final negotiation and contract signing. Ensure a smooth handover to the account management team post-sales.

• Market Intelligence: Stay updated on industry trends, competitor activity, and market developments to identify potential opportunities and threats.

• Cross-functional Collaboration: Work closely with marketing, product, and customer success teams to ensure client expectations are met and exceeded.

• Sales Targets: Achieve and exceed monthly/quarterly sales targets and contribute to overall company revenue growth.

Requirements:

• Bachelor’s degree in Business, Marketing, Sales, or a related field.

• 2-3 years of experience in business development or sales in the technology industry.

• Proven track record of meeting or exceeding sales targets in a “hunter” role.

• Strong ability to identify, approach, and close new business deals.

• Excellent negotiation and presentation skills, with the ability to convey complex technology solutions clearly.

• Strong networking skills with the ability to build rapport quickly with potential clients.

• Self-Starter: A highly independent worker who takes initiative and doesn't rely on others to generate leads.

• Communication Skills: Strong verbal and written communication skills, with the ability to present ideas effectively to diverse stakeholders.

• Problem-Solving: Strategic thinking to analyse client needs and propose creative solutions that address their challenges.

• Time Management: Strong organizational skills with the ability to manage multiple prospects and priorities simultaneously.

• Adaptability: Ability to adjust strategies based on market trends, feedback, and changing client needs.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

• Sales Leadership & Market Expansion: Develop and implement sales strategies to expand market share in APAC, emphasizing methanol and hydrogen fuel cell technology.
• Business Development: Build and maintain strategic relationships with customers and partners, identifying new opportunities and positioning Oneberry as a market leader.
• Collaboration: Work closely with our product management, R&D, and sales teams to create innovative and customer-centric solutions that address market demands.
• Brand Positioning & Marketing: Enhance Oneberry’s brand presence through targeted marketing strategies and fostering a strong reputation for reliability and innovation.
• Performance Analysis: Establish and monitor KPIs to measure growth, market penetration, and the effectiveness of strategic initiatives.

Key Responsibilities:

- Develop and outline project plans and objectives.

- Lead and coordinate project teams

- Allocate and manage project resources and budget.

- Serve as the main contact for project updates.

- Track project progress and resolve issues.

- Ensure project deliverables meet quality standards.

- Identify and mitigate project risks.

- Oversee project completion and conduct evaluations.

Qualifications:

• Education: Bachelor’s degree in a relevant field.

• Experience: Proven project management experience.

• Skills: Strong organizational and leadership abilities.

Job Description
Responsibilities:
Control & maintain the safe and smooth progress of building work
Supervise & coordinate the activities at project site
Ensure the deadline for completing work is met and within budget
Requirements:
Diploma, Advanced/Higher/Graduate Diploma in Building Management or equivalent is better
Minimum 3-Years Site Experience
Candidates with long time working experience will be considered for Site Manager position prior
Good communicate skills
Other duties assigned by Director

1) Oversee the full operation of the project sites of our tunnel projects

2) Control & monitor the day to day operations

3) Cost control

4) Safety issues of the sites

5) Discuss & nego technical issues with the clients

6) Planning of materials, manpower deployment & equipments usages

7) Engineering and technical drawings interpretation