Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description:

• Receive training and perform duties in various sections of the company’s operations such as the Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.

Job Requirements:

• Candidate must possess at least a Degree in Hospitality Management;
• Applicants with relevant working experience in the related field will be an advantage, however, applicants without relevant working experience are also welcome to apply as full training will be provided;
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be an added advantage, as oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding with the training and other restaurant operation related matters.)
• Successful applicants will have the opportunity to assign assignments at oversea branches.

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills
• Able to work on weekends and Public Holidays

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Delivering sales, outstanding customer experience, and operational expectations;
• Maintaining personal and productivity goals;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Requirement

• Fresh Graduate with less than 1 year of work experience;
• A Bachelor Degree on track to a minimum of Second Upper Honors or equivalent;
• Sales-driven and results-oriented
• Strong passion for customer service
• Relevant experience in the retail industry
• Good interpersonal and communication skills
• Energetic and motivated with a positive mindset
• Able to work on rotating shift, weekends and public holidays

Job Description

• Preparation of site, set up site office, store and project signboard
• Make arrangement for preliminary works; (eg cable detection by LEW, trial hole, urvey setting out, etc)
• Control on the sub con workmanship and quality of works.
• Planning for materials ordering in advance.
• Comply and practice the company procedure/objectives
• Compile materials for approval
• Ensure and responsible for all safety and compliance of work on site
• Manage project site for necessary tests/ inspections, prepare site office documents and submissions.
• Coordinate and resolve site issues with subcontractors, suppliers, consultants, Clients and Authorities through meetings and/or correspondence
• Manage the project site and ensure timely completion

Requirements

• Diploma in Construction/ Building Management/ Facilities Management and/or Equivalent and/or higher qualifications.
• Relevant past experience in RR and A&A industries.
• Skills and Knowledge: Preferably literate and bilingual for English and Mandarin.
• Preferably possessed Class 3 license.
• Able to work independently.
• Able to work as a team.
• With PC knowledge such as, MS Excel/Words/Power Points/Projects.

JOB SUMMARY

This is a senior and strategic role with a focus on growing our client-focused community with our business stakeholders and to strategically support Global Head of SCM in delivering the functional strategy and agenda globally. The role is focused on supporting in driving functional performance / results through:

• facilitating senior strategic relationship management with GMT, Board and Advisory Committee members
• supporting discussions and decision-making at various forums / committees
• delivering efficiency, change, and functional performance agendas
• connecting with multiple markets and workstreams and reviewing optimal operating rhythm

The role also provides extensive exposure to senior management as well as SCM management teams.

RESPONSIBILITIES

Strategy

• To support the Global Head of SCM in the development of the outsourcing strategy the Bank to formulate the strategic vision and priorities for SCM
• Drive formulation and execution of strategic projects including articulation and delivery of strategic initiatives
• Conceptualise or line up the work and coordinate SCM BAU resources for special projects
• Collaborate with stakeholders in the Business and functions to drive implementation of special projects.
• Prepare and coordinate strategy related content for board meetings and other senior management meetings with other internal teams.
• Proactively track and measure the performance of the function in delivering the strategic agenda, and identify gaps and actions required to deliver the agenda.
• Assist with design and refresh of strategic plans by closely working with Regional and Global teams. Drive alignment of objectives and scorecard metrics to strategic goals.
• Lead, development, implement and track various transformation projects across the region and relevant businesses as agreed and delegated by the Global Head of SCM, facilitate SCM engagement where necessary

Business

• Day-to-day business management for the SCM, including monitoring and tracking of functional performance, budgets, client related matters and establishing and maintaining appropriate processes/mechanisms for efficient tracking and monitoring.
• Prepare reports, presentations, papers, and review material to support discussions and decision making at various committees across the Bank.
• Responsible to support Global Head of SCM to execute Corporate Plan including the delivery of the scorecard objectives and outcomes aligned to strategic goals of Workplace Experience, Safety, Efficiency and Sustainability
• Responsible to support Global Head of SCM the development and delivery of strategies, influencing key geographic and business stakeholders to ensure optimal solutions are implemented.
• Take responsibility for the planning, co-ordination and project management ad-hoc and confidential initiatives run by Global Head of SCM.
• Support business engagements with other teams / partners / peers in the Bank
• Responsible for coordinating the analysis, planning and responses for SCM or bank wide initiatives
• Deliver strategic initiatives and business analysis that support the functional strategy through strong change management expertise. As required, organise and lead squads to deliver specific business objectives

Processes

• Support the Global Head of SCM at relevant committees by reviewing papers and providing analysis of the content to ensure that key issues/ risks/ insights are highlighted.
• Support Global Head of SCM ahead of material issues and act as the point of contact to help manage issues/ solve problems.

People & Talent

• Supporting Global Head of SCM on people management in the areas of resourcing, talent development, performance management, learning and development and engagement, in accordance with frameworks and standards set by Group.
• Support Global Head of SCM in embedding any organisation structure changes from time to time.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
• Assist Global Head on the team structure/capacity plans regularly and feed opportunities into TOM refresh.
• Oversee SCM communications to support SCM in cascading key messages and announcements.
• Work as part of the Stakeholder Engagement COP to coordinate communications planning for the function.
• Direct People related exercises like year-end compensation process, Job Family Framework (JFF)
• Work on Special Projects
• Provides project management expertise and support to Marketing, as required per functional needs, such as external event
• Organise and/or lead offsites, workshops, retrospectives, etc as required.
• Manage job descriptions / role profiles for the SCM MT, working with HR to ensure role evaluations are prepared and complete (where applicable)

Risk Management

• Highlight risks to management and actively monitor them to reduce the likelihood of occurrence
• Ensure up to date reporting of relevant risks at relevant governance forums, raise and escalate risks to higher governance committees where required.

Governance

• Awareness and understanding of the regulatory framework in which the Group and geographies operate and the regulatory requirements and expectations relevant to the role including TPRM and SMR
• Delegated approver on behalf of Global Head of SCM as required

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the SCM Team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head of SCM
• SCM Management Team
• S&T Management Team
• BPM network
• Finance
• S&T COO Team
• Strategy
• Risk
• HR
• CABM

Other Responsibilities

• Embed Here for good and Group’s brand and values in SCM; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
• Prepare ad hoc presentations and related work as requested by Global Head of SCM.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

​​​​​​Our Ideal Candidate

• 10+ years of experience in Banking and/or financial services
• Bachelor’s degree from a recognized university.
• Outstanding written and verbal communication skills.
• Knowledge of CIB and WRB business models.
• Creative problem-solver with good multi-tasking skills, able to prioritise issues and resolve them efficiently.
• Mature self-starter who can quickly get up to speed and take a strategic view.
• Ability to work on broad strategic projects as well as day-to-day process-oriented tasks at a global and regional level.
• Strong organisational skills and process discipline to drive multiple agendas.
• Flexibility and responsiveness to handle changing priorities and urgent requests from senior management.
• Experience of working in the geographic/functional matrix.
• Ability to engage stakeholders well in both a one-to-one relationship and team environment.
• Demonstrable track record of showing good quality judgement and acting with integrity, discretion and confidentiality.
• Strong project management skills, with direct experience in managing business projects at regional- or global-level.
• Multi-cultural awareness and proven success of working effectively with people of different backgrounds.
• Demonstrated resourcefulness in seeking out market opportunities and leveraging supplier base to maximum advantage
• Ability to engage stakeholders well in both a one-to-one relationship and team environment.
• Maintain discretion in dealing with highly confidential information

Role Specific Technical Competencies

• Understanding of Supply Chain Management target operating model and processes
• Understand of the Bank’s risk framework
• Planning: Strategic and Tactical.
• Influencing Skills
• Effective Communication
• Business Acumen
• Risk Management
• Supply Partner Management
• Budget Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• To ensure smooth operation of site activities.
• To Provide logistical support (site utilisation) when needed, as requested by sub-contractors.
• To be the liaison for the coordination of different trades within the same discipline.
• Responsible for all on-site engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients queries to ensure timely work arrangements.
• Manage project documentation and maintain accurate records.
• Ensure compliance with all health and safety regulations.

Qualifications

• Degree/Diploma in Design/Structural/Architectural/Civil Engineering/Building Construction or any equivalent qualification.
• Experience/Knowledge in in Bridge Construction/ Crosshead/ Lifting Frame /Launching Gantry Operation/ Pre-cast Segment Method/ MRT/ LTA is an advantage.
• Site experience in Construction sector, preferably in superstructure crosshead/ precast segmental bridge and Launching Gantry operation or similar.
• Good team player and able to work independently
• BCSS Certificate

Location: Teban Gardens West Region

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Preferably with at least 1 year of F&B related experience in a supervisory role
• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Responsibilities:

• Identify and pursue new business opportunities through research, networking, and cold calling to meet sales targets.
• Build and maintain strong relationships with clients, ensuring customer satisfaction and retention.
• Collaborate with the operations team to resolve customer issues and provide excellent service.
• Prepare accurate sales forecasts and reports, staying updated on industry trends and products.
• Represent the company at trade shows, conferences, and events to generate leads and network.

Requirements:

• Diploma in Business, Environmental Science, or a related field.
• At least one year related sales experience
• Previous experience in selling waste management products or services is an added advantage
• Excellent communication, negotiation, and organizational skills, with the ability to work independently or in a team.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to submit your application or send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Data Migration Transition: Facilitate the smooth transfer of data migration activities from external vendors while ensuring alignment with the overall migration strategy.
• Requirement Refinement: Collaborate with stakeholders to refine data migration requirements and update the strategy as needed to cover all migration aspects effectively.
• Data Quality Management: Evaluate and address data quality issues by working closely with business users to prioritize analysis and implement corrective measures.
• Testing and Validation: Develop and manage test cases, scenarios, and scripts, ensuring clear entry and exit criteria for a successful migration process.
• Performance Monitoring: Establish KPIs and dashboards to track and report on the progress and effectiveness of the data migration efforts.
• Collaboration and Support: Partner with the Data Migration Lead to meet project timelines and milestones while aligning with the overall migration strategy.

Requirements:

• Educational Background: Bachelor’s degree in IT or a related field.
• IT Service Management Experience: Minimum of 3 years of experience in IT Service Management, including all ITSM phases, preferably ITIL-based frameworks.
• Business Analysis Expertise: At least 3 years of experience as a Business Analyst, with skills in documentation and project management.
• Banking/Finance Experience: Prior experience in the banking or financial services sector is advantageous.
• Language Skills: Proficiency in English and Japanese (to communicate with Japanese-speaking stakeholders and clients).
• Technical Proficiency: Skilled in Microsoft Office tools (PowerPoint, Excel, Word) for effective documentation and reporting.
• Soft Skills: Excellent communication and interpersonal skills, with a team-oriented and client-focused approach.
• Added Advantage: Experience in ITSM within the financial industry is a strong plus.

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required

Requirements :

• At least 3 to 5 years of relevant work experience in Business Analyst/ PMO
• Proven ability to manage and coordinate multiple projects simultaneously.
• Strong analytical skills to understand complex business processes and identify opportunities for improvement.
• Proficiency in using tools like Visio to create clear and concise process diagrams.
• Ability to elicit and document detailed functional and non-functional requirements.
• Experience in developing test cases, executing tests, and analysing test results.
• Strong writing and documentation skills to create clear and concise documentation, including user manuals, training materials, and technical specifications.
• Proficiency in using Azure DevOps for project management, task tracking, and test case management.
• Excellent verbal and written communication skills, including the ability to communicate effectively with stakeholders at all levels.
• Strong interpersonal skills to build relationships with stakeholders and work effectively in a team environment.
• Ability to identify and resolve problems creatively and efficiently.
• Effective time management skills to prioritize tasks and meet deadlines.
• Ability to adapt to changing priorities and work under pressure.
• Strong attention to detail to ensure accuracy in all work products.
• Proficiency in Mandarin Chinese (highly advantageous) to effectively communicate with stakeholders in China.

Job Title: Business Analyst

For a quick response, please share your resume with [email protected] or WhatsApp at +65 92333815.

Job Description:

Roles and Responsibilities:

1. Partner closely with Operations users, Business, Tech, and external vendor consultants to deliver on the strategic platform upgrade program.
2. Provide project management support to the program on behalf of Operations, including creating and delivering project communications to multiple stakeholders, running governance calls, and preparing presentation materials/decks for committee meetings.
3. Collaborate with operations users, business stakeholders, fellow business analysts, tech teams, and vendor consultants for functional design and solutioning.
4. Work closely with Operations users and Tech teams, participating in design/build discussions.
5. Develop testing approaches, scopes, and plans with Operations users and the vendor test team.
6. Support user acceptance, regression, and performance testing, as well as overall defect management and triaging—work closely with Operations users, business users, and the testing team to ensure coverage of critical and important functions.

Qualifications and Experience:

1. Bachelor's degree in Accounting, Finance, or Technology.
2. 5+ years of experience in the financial industry, including credit card processing, chargebacks, or fraud analysis.
3. 3-5 years of operations or project management experience.

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Duties & Responsibilities

• Facilitate requirements workshops to engage the various stakeholders such as Front Office users to elicit and validate business requirements.

• Lead and manage issues, and ensure all requirements have proper traceability.

• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience

1. Education – Bachelors or higher degree preferably in Business and/or Computer Science

2. At least 5-6 years working as a Business Analyst.

3. Possess strong Treasury knowledge, with expertise in at least one asset class.

4. Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.

5. Has experience working in projects on Agile (Scrum, Kanban, etc) and/or waterfall methodology.

6. Drawing of process flow diagrams to identify existing problems and exploring opportunities.

7. Experience in writing user stories, acceptance criteria, test plan and test scenarios.

8. Experience in documenting and explaining business scenarios and produce functional specifications.

9. Basic Data Analytics using Excel and/or SQL, including but not limited to, data fetching, data joints, data wrangling, use of correct charts for different data visualization. Ability to explain what the data is telling you.

10. Root-cause analysis.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

We are seeking a skilled Business Analyst with expertise in COBOL and AWS (Amazon Web Services) to play a pivotal role in migration project to migrate on-premise COBOL codes to AWS.

As a Business Analyst, you will collaborate closely with cross-functional teams to analyze, plan, and execute the migration of COBOL-based applications to AWS cloud infrastructure. Your insights and guidance will be critical to ensure a seamless and successful migration process.

Key Responsibilities:
1. Requirements Gathering:
• Collaborate with business stakeholders to understand their requirements for the COBOL code migration.
• Analyze existing COBOL applications and identify functionality and data dependencies.
2. Solution Design:
• Work closely with solution architect, framework team and developers to design migration solutions that align with business needs.
• Develop documentation outlining the proposed migration strategy.
• Design the detailed technical solution based on underlying framework and infra architecture
3. Test Suites Documentation and Test Data Mining
• Document each test case with clear objectives, expected outcomes, and test steps.
• Regularly review and revise test cases to reflect changes in the project scope or discovered during testing phases per users and ITPM’s review.
• Determine the types of data needed to thoroughly test application functionalities, including boundary value, error value, and standard use case data
4. Risk Assessment:
• Identify potential risks and challenges associated with the migration process.
• Develop mitigation plans and contingency strategies.
5. SIT and UAT:
• Conduct thorough SIT.
• Capable of troubleshooting code-level problems effectively.
• Support users and ITPM on UAT execution

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara

Registration Number: R1550224

EA Licence No. 91C2918

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

The Business Analyst will work closely with business stakeholders, IT teams, and wealth management experts to take down requirements, run business solutions and technology-driven innovations.

Role requires a understanding of Client Life Cycle Management under wealth management, Wealth Management products, and ability to translate business requirements into technical solutions.

The ideal candidate will have significant experience in business analysis, combined with a technology background, to support the organization's digital transformation and business growth initiatives.

Job Description:

• Partner wealth management stakeholders to understand and document business needs, analyse processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Qualifications:

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Analyse and understand business requirements related to payments processing.
• Develop and document business process flows for various payment methods (ACH, RTGS, etc.).
• Work closely with development teams to ensure accurate implementation of business requirements.
• Maintain a strong understanding of payments regulations and standards (SWIFT, ISO 20022, etc.).

Qualifications:

• Strong exposure to Payments & Cash Management technology.
• Experience with end-to-end lifecycle across ACH RTGS, Real Time Payments, Open Banking.
• Familiarity with SWIFT & ISO 20022 Message Processing.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.