Responsibilities:

• Responsible for overall sales activities and marketing programmes execution, work towards achieving daily KPIs and monthly sales target
• Build, lead and set priorities/direction for the Sales & Marketing Division
• Responsible for identifying and developing potential growth opportunities for local and overseas markets
• Attending to customer's needs and requirements and to provide prompt after sales service
• Enhance corporate and brand awareness
• Set the objectives, establish marketing and promotional plans together with clients
• Build and maintaining strategic relationships with new and existing clients
• Generate leads from different sales activities and turns into sales opportunities
• Promoting new services to existing and prospective clients
• Performing client retention activities
• Participating and spearhead in any sales and marketing campaigns relating to corporate sales

Job Requirements:

• Degree in International Business, Marketing or related field with strong hands-on Sales and Marketing experience (Accounts Management/Business Development)
• Minimum 5 years of experience in 3PL Supply Chain operation
• Excellent writing and reading skills in Japanese and English
• Fluent in Japanese to communicate with Japanese clients
• Strong in communication, presentation and negotiation skills both in Japanese and English
• Proven track record of meeting and exceeding sales target.
• Self-starter who can meet deadlines and enjoy working in a competitive environment
• Proactive and Solutions-driven
• Strategic thinker

* We regret that only shortlisted candidates will be notified.

Job Description

As a Business Development Manager (BDM), you will drive growth by acquiring new clients and expanding existing relationships in the Singapore market. You will focus on promoting our Digital Assurance and Quality Engineering services, identifying business opportunities, and building strategic relationships

1. Lead Generation and Sales:

o Identify and pursue new business opportunities in the Singapore market.

o Drive the full sales cycle, including prospecting, qualifying, and closing deals.

2. Client Relationship Management:

o Develop and maintain strong relationships with key decision-makers and stakeholders.

o Understand client needs and propose tailored solutions that align with their business goals.

3. Market Strategy:

o Develop and execute strategies to penetrate new markets and verticals.

o Analyze market trends and competitor activity to identify growth opportunities.

4. Collaboration:

o Work closely with the delivery, marketing, and leadership teams to align sales strategies with company goals. o Ensure seamless handover of clients to delivery teams.

5. Reporting and Forecasting:

o Maintain accurate sales forecasts and reports using CRM tools. o Achieve assigned sales targets and KPIs.

Requirements

Experience:

o 5+ years of experience in IT services sales, preferably in Quality Engineering or Digital Assurance.

o Proven track record of selling to clients in the Singapore market.

• Skills:

o Strong understanding of Quality Engineering and Digital Assurance services.

o Excellent communication, negotiation, and presentation skills. o Ability to work independently and as part of a global team.

Job Description

As a Business Development Manager (BDM), you will drive growth by acquiring new clients and expanding existing relationships in the Singapore market. You will focus on promoting our Digital Assurance and Quality Engineering services, identifying business opportunities, and building strategic relationships

1. Lead Generation and Sales:

o Identify and pursue new business opportunities in the Singapore market.

o Drive the full sales cycle, including prospecting, qualifying, and closing deals.

2. Client Relationship Management:

o Develop and maintain strong relationships with key decision-makers and stakeholders.

o Understand client needs and propose tailored solutions that align with their business goals.

3. Market Strategy:

o Develop and execute strategies to penetrate new markets and verticals.

o Analyze market trends and competitor activity to identify growth opportunities.

4. Collaboration:

o Work closely with the delivery, marketing, and leadership teams to align sales strategies with company goals. o Ensure seamless handover of clients to delivery teams.

5. Reporting and Forecasting:

o Maintain accurate sales forecasts and reports using CRM tools. o Achieve assigned sales targets and KPIs.

Requirements

Experience:

o 5+ years of experience in IT services sales, preferably in Quality Engineering or Digital Assurance.

o Proven track record of selling to clients in the Singapore market.

• Skills:

o Strong understanding of Quality Engineering and Digital Assurance services.

o Excellent communication, negotiation, and presentation skills. o Ability to work independently and as part of a global team.

Job Duties

• Under broad direction, identifies user requirements and assists with the design, development and documentation of supply chain business processes.
• Assists in the development of user training and works with users to ensure that processes are correctly followed.
• Communicates with supply chain business units to ensure business needs are met.
• Is an advocate to the business unit and user community.
• Coodinates and conducts user training.
• Assists in supervising others. Provides basic job training and guidance on a regular basis; performs work of same or closely allied nature.
• Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations.
• Consequences of error are easily measured and can be confined.

Requirement

Skills are typically acquired through completion of an undergraduate degree in a Technical, Supply Chain, or Business related field and 4-10 years of experience in a supply chain related field. Should have direct experience in and extensive knowledge of supply chain business processes and process management techniques.

Responsibilities:

• Manage assigned projects.
• Prepare submission documents based on specifications.
• Coordinate with customers on technical issues, approvals, and schedules.
• Develop and deliver switchboard training materials.
• Compile material lists for switchboard orders.

Requirements:

• Diploma/Degree in Electrical Engineering or equivalents.
• Minimum 1year related working experience.
• Proficient in Microsoft Office, AutoCAD.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Join Our Team at the School of Biological Sciences, Nanyang Technological University, Singapore

The School of Biological Sciences (SBS), part of the College of Science, was established in 2002 with a mission to advance biological and biomedical sciences. At SBS, our research spans various areas, including infectious diseases, immunology, neurodegenerative diseases, telomere biology, and genome function. Over the years, SBS has attracted talented individuals from around the world and Singapore to join as scientific leaders and researchers.

For more details, please view https://www.ntu.edu.sg/sbs.

Position Available: Project Officer

We are looking for a Project Officer to assist in an RNA biology and cancer epigenetics project. The role will focus on performing a variety of cell and molecular biology, transcriptomics and genomics experiments including molecular cloning, PCR, western blotting, nucleic acids isolation, lentiviral production and transduction, chromatin immunoprecipitation (ChIP) and next generation sequencing library preparation. Additionally, the candidate will assist in some administrative duties such as procurement, inventory monitoring and equipment maintenance.

Key Responsibilities:

• Design and execute experiments using standard cell and molecular biology techniques.
• Analyze data from experiments such as western blotting, chromatin immunoprecipitation (ChIP), and molecular cloning.
• Assist in administrative tasks including procurement, inventory monitoring, safety/risk assessment and equipment maintenance.
• Organize and document experimental procedures and data in the laboratory logbook.
• Support lab inventory management and organization.

Job Requirements:

• A Bachelor’s degree with Honors in life sciences, biochemistry, cancer biology, molecular biology, or a related field.
• At least 2 years of relevant experience in a research laboratory setting.
• Proficiency in mammalian tissue culture, lentiviral stable cell line generation, molecular cloning, western blotting, and ChIP.
• Competency in data analysis software such as PRISM and ImageJ.
• Strong organizational and time management skills, with the ability to work independently.
• Excellent written and oral communication skills.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

1. Attending to sites complaints/ requests/meetings

2. Issuing of quotations/invoices based on schedule of rate

3. Arranging and scheduling for works, PTW for work

4. Committed, Responsible with Cheerful Disposition.

5. Building maintenance or renovation work background knowledge

6. Year of experience - Minimum of 3 years working experience in project admin work. Preferred with work experience in the Construction sector.

Responsibilities:

• Assist in planning, executing, and coordinating construction tasks according to the master and detailed work schedules.
• Prepare and submit essential project documents such as timelines, method statements, design plans, risk evaluations, and monthly updates.
• Oversee construction work to ensure it adheres to contract terms, drawings, quality standards, and Environmental, Safety & Health (ESH) guidelines.
• Collaborate with Clients, Authorities, Consultants, Subcontractors, and Suppliers on all aspects of the project, providing solutions and ensuring proper documentation.
• Coordinate with clients and consultants for site inspections, submit technical reports, and maintain accurate site records. Assist the QS department in reviewing contractor claims and progress payments.
• Attend meetings with Clients, Consultants, and Contractors to monitor project timelines and ensure progress is on track.
• Maintain an organized document control system, reviewing detailed design drawings and project specifications.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 2 years of working experience in the construction and infrastructure industry.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering or equivalents.
• Miniumum 1 year of working experience in contruction industry.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description :

• Implement HSE Management system,
• Constant site supervision,
• Carry out safety assessment for PTW,
• Conduct Mass toolbox meeting.

Requirements :

• 3 years of experience with WSHC Certificate,
• Willing to work in Tuas area,
• Able to work in a team environment and communicate well with people at all levels.

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering or equivalents.
• Working experience in A1/A2 building companies is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description :

• Carry out duties as required by WSH Acts and regulations,
• Implement HSE Management plan and system,
• Regular site inspection and intervention to improve site safety,
• Receptive to ad hoc duties and works.

Requirements :

• 5 years of WSHO registered experience,
• Communicate well at all levels,
• Teamwork spirit.

Responsibilities:

• Work closely with Project Manager/Engineer to prepare and tracking the project documentations, transmittal and submissions to clients.

• Strong knowledge in Instrumentation and Electrical engineering background.

Requirements:

• Degree/diploma in Engineering or equivalent qualifications.

• Minimum 2 years of relevant experience as project Engineer / management in oil & gas industry.

• Attention to detail and accuracy.

• Capability to multi-task, good communication and interpersonal skills.

• Able to use Autocad, read and interpret technical drawing would be advantage.

Established in 1992, the Wee Kim Wee School of Communication and Information (WKWSCI) is the only full-fledged communication and information school in Singapore. It is a world-class centre of excellence with an international faculty, state-of-the-art research facilities, and global institutional affiliations.

The school is seeking to hire a Project Officer to support the management and execution of two research projects. The candidate will work closely with the Principal Investigator to conduct qualitative and quantitative research related to the promotion of online safety to children and youth.

Key Responsibilities:

• Manage the participant recruitment process for the research studies
• Collect data through qualitative and quantitative methods such as interviews, surveys and experiments
• Analyse data using different software tools such as SPSS
• Prepare progress reports, financial reports, and other research-related documents
• Write journal or conference articles related to the project
• Manage the finances of the project to ensure that appropriate expenditure levels are maintained
• Perform research administration tasks including but not limited to liaising with NTU and external parties on matters related to the project, purchasing equipment and software, and answering queries about the project

Job Requirements:

• Bachelor’s degree in communication studies, psychology, or related social science fields
• Experience with managing projects, especially those that are research-oriented
• Possess skills in quantitative and qualitative research methods
• Ability to analyse and interpret quantitative and qualitative data
• Good academic writing and communication skills
• Ability to multi-task and work independently
• Past working experience in academic research roles is preferred

We regret to inform that only shortlisted candidates will be notified.

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

Job Overview:

We are looking for a Business Development Manager to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential.

During your service, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations and you’ll support our management team with daily tasks such as exploring new business opportunities, evaluating existing businesses and preparing various reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have.

If you’re excited with our company’s vision and want to start the path of becoming one of our future leaders, we’d like to hear from you!

Responsibilities and Duties:

1. Assist in financial analysis and development of business case / financial models;

2. Assist in the development of actionable business plans, establish appropriate tracking and reporting mechanism

3. Provide administrative support;

4. Deep dive in addressable market research and strategize on data gathering and analysis;

5. Participate in company’s strategic planning;

6. Research ways to increase profitability and develop business growth;

7. Create and give presentations when necessary; and

8. Any ad-hoc tasks as required

Requirements:

1. Willingness to learn;

2. Comprehensive knowledge of MS Office;

3. Strong verbal and written presentation skills;

4. Excellent problem-solving skillsets;

5. Effective communication skills;

6. Experience in property management, development or investments preferred; and

7. Tertiary education in any discipline

Reports To:

Directors

About us

At Qube, we recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieve our objectives and deliver on our commitments.

Qube is Australia’s largest integrated provider of import and export logistics services with a market capitalisation in excess of $6.8 billion as at 30 June 2024. Qube operates in over 160 locations across Australia, New Zealand, and South-East Asia, with a workforce of over 9,000 employees.

About the role

The primary purpose of this role is driving the growth and optimisation of supply chains within the Oil & Gas, Mining, and Renewable Energy sectors through a deep understanding of supply chain management, business development strategies.

Role Location: Singapore, with regular travel to Australia

Role Type: Full time

The role will also assist in developing key relationships with and securing work scopes and contracts in line with the Qube Business Masterplan as in the following areas:

• Offshore oil and gas marine facilities.
• Offshore oil and gas supply base and logistics services.
• Offshore renewables industry port and logistics services.
• Mining industries port and logistics services.
• Shipping, transport and related services for the above.

Position Impact:

• Key client relationship development and maintenance.
• Revenue and EBIT enhancement.
• Development of the brand.
• Promotion of the brand.

Specific Responsibilities:

• Develop strategy and business plans each financial year in conjunction with Qube operational teams to achieve the Qube Group targets and goals.
• To secure key target clients and contracts.
• Development of Qube International / Qube Energy O&G and BOMC services throughout SE Asia and Australia.
• Promote the Qube and BOMC brands to clients and potential clients SE Asia and Australia wide for the above industries.
• Develop new opportunities in the supply chain sectors of Oil and Gas, Mining and Renewable Energy Industry sectors in SE Asia and Australia.
• To target acquisition prospects that fit Qube growth strategies.
• Sales and business reports in line management requirements.
• Participate in the negotiation of contracts with customers.
• Management and coordinating with customers on all issues regarding their contracts.

Qualifications and Experience

• Minimum of 10 years supply chain management or business development experience, with a focus on Oil & Gas, Mining, or Renewable Energy sectors.
• Tertiary qualifications in warehousing, logistics, business or related discipline highly regarded.
• Sound knowledge of supply chain management in Oil and Gas, Mining, or Renewable Energy industry practices.
• Experience in achieving results through quality management and continuous improvement. concepts.
• Experience in the implementation and on-going management of quality systems and procedures.
• Proven problem-solving ability with a solutions orientation.
• Strong interpersonal skills and the ability to communicate with a variety of people.
• Advanced skills using Microsoft Office, Excel and PowerPoint.
• Ability to work autonomously using proactive approach to task resolution.
• Ability to be flexible and adaptable to work in a demanding environment.
• Ability to work well within a small team environment.

Qube International is a division of Qube Ports and is headquartered in Singapore. Qube International is a leading provider of integrated port management, port operations, stevedoring and logistics services connecting the world to Singapore and nearby regions.

Qube International is a fully integrated logistics partner in the mining and oil and gas industries, providing infrastructure solutions, operating oil and gas supply bases, managing and operating port facilities and logistics parks, and managing global supply chains.

With world class port facilities in key South East Asian and Australian locations, Qube International can provide extensive experienced personnel in port management operations and project management across the Asia Pacific region and beyond.

If you want to invest in your future apply now and we will help you reach your full potential.

Responsibilities:

• Manage assigned projects.
• Prepare submission documents based on specifications.
• Coordinate with customers on technical issues, approvals, and schedules.
• Develop and deliver switchboard training materials.
• Compile material lists for switchboard orders.

Requirements:

• Diploma/Degree in Electrical Engineering or equivalents.
• Minimum 1year related working experience.
• Proficient in Microsoft Office, AutoCAD.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering with PEB recognition.
• Working experience in A1/A2 building companies is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering or equivalents.
• Miniumum 1 year of working experience in contruction industry.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Assist in planning, executing, and coordinating construction tasks according to the master and detailed work schedules.
• Prepare and submit essential project documents such as timelines, method statements, design plans, risk evaluations, and monthly updates.
• Oversee construction work to ensure it adheres to contract terms, drawings, quality standards, and Environmental, Safety & Health (ESH) guidelines.
• Collaborate with Clients, Authorities, Consultants, Subcontractors, and Suppliers on all aspects of the project, providing solutions and ensuring proper documentation.
• Coordinate with clients and consultants for site inspections, submit technical reports, and maintain accurate site records. Assist the QS department in reviewing contractor claims and progress payments.
• Attend meetings with Clients, Consultants, and Contractors to monitor project timelines and ensure progress is on track.
• Maintain an organized document control system, reviewing detailed design drawings and project specifications.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 2 years of working experience in the construction and infrastructure industry.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Fresh Graduates in Business or Logistics and Supply Chain are welcome to apply
• Job location: Jalan Buroh (West area)
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!

General Responsibilities:

Customer Care Centre (CCC) Operations:

• Support Business Operations Manager on identifying, evaluating, and driving operations excellence in processes and call agents’ efficiency.
• Support Business Operations Manager on ensuring timely execution of all continuous improvement initiatives.
• Support Business Operations Manager to lead cross-functional collaboration between CCC and CM to ensure pricing maintenance accuracy and timeliness.

Client Management (CM) Operations

• Support Business Operations Manager on ensuring operational excellence of client management team with regards to successful fulfilment of clients’ key performance index and achieve high clients’ satisfaction scores
• Support Business Operations Manager on the negotiation process for renewal. Preparation of contracts, providing accurate inputs on pricing and contract terms.
• Support Business Operations Manager to establish relationships and identify upselling opportunities (Value Added Services) for existing clients.
• Support Business Operations Manager on assessing the current business profitability to ensure long-term sustainability and retention of profitable clients / business lines.
• Manage business integration process for new clients to ensure smooth client integration.

Job Requirements:

• Demonstration of operational experience in applying project management principles for medium- to large-sized projects in similar industries for 3/4PL service.
• Demonstrate business acumen, analytical and business analysis skills.
• Comfortable working with data and data analytical tools/applications to develop and present dashboards and analytical reports.
• Demonstrate skills in market research and audit.
• Proven client and customer account management skills
• Demonstrate ability to manage global/regional/country level assignments and projects.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English (both written and spoken)

Job Description:

• Learning and Familiarising oneself with various systems and processes within the Company
• Replying to sales enquiries
• Vendor management
• Working on projects to drive both topline and bottomline of the Company
• Assisting your direct or lateral reports on other facets of the business as required.

Job Requirements:

• Singaporeans only
• Candidate should possess knowledge of basic business concepts
• Job role required to liaise with customers in english, chinese and chinese dialect, knowledge of English, Mandarin Chinese and Chinese Dialect is essential.
• Required Skill(s): Microsoft Office

Qualities Sought After:

• Must be resourceful
• Must be able to work effectively and efficiently as an individual or in a team
• Must be able to be hands-on, to learn operations in the initial phase
• Must be inquisitive and be a quick learner and must not shy away from seeking clarification when appropriate to do so
• Must be able to infer basic concepts learned from one scenario to be applied to other scenarios
• Must be able to think and present ideas logically, analytically and rationally
• Must be able to multitask to meet deadlines over multiple projects
• Must be able to handle both mundane and complex tasks over a protracted period
• Must be on a constant lookout to improve oneself or processes within the company
• Educational Qualifications is a plus but not essential. Work ethics and attitude prevails
• Must have a pleasant disposition and be able to carry oneself appropriately in normal settings or in formal meetings with senior business leaders

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

Project Officer (Education Analyst/Communications) position is available immediately. The successful applicant will work on projects that involve planning, organizing and implementing outreach activities to promote proven educational practices and research to empower faculty to advance pedagogies and inspire students to become effective lifelong learners, as well as raise the visibility of good teaching practices in NTU to international audiences.

The Project Officer (Education Analyst/Communications) will work closely with the social media and student engagement team to engage in outreach activities, which involve:

Key Responsibilities:

• Curating relevant education research
• Summarizing (1) into research reports
• Conducting internal scans to identify good teaching and learning practices
• Designing materials to communicate (2) and (3) to internal and external audiences
• Proposing new media strategy and implementing outreach activities to promote (4)
• Monitoring and evaluating the effectiveness of (5)

Job Requirements:

• Bachelor’s Degree in education, communications, psychology, cognitive sciences or related field
• Have keen interest in education research
• Must be fluent in spoken and written English Language - for research work purposes
• Must be competent in developing new media strategy communication materials (e.g., blogs/ vlogs/ podcasts/ social media posts)
• Possess ability to work independently on regular duties
• Possess ability to work collaboratively with team members on group projects
• Demonstrate excellent inter-personal communication skills
• One-year contact with the possibility of renewal

We regret to inform that only shortlisted candidates will be notified.