Job Description:

The General Manager (Business Development) is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
   Conduct market research and competitive analysis to identify opportunities for expansion.
   Analyze trends, customer needs, and competitor strategies to shape business development initiatives.
   
2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
   Negotiate and close high-value deals, ensuring the company’s revenue growth.
   Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.
   
3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
   Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
   Coordinate with senior leadership to define short-term and long-term business goals.
   
4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
   Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
   Identify cost-effective methods to achieve business objectives while maximizing profit margins.
   
5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
   Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.
   
6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
   Ensure all contracts are compliant with company policies and legal regulations.
   Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.
   
7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
   Analyze business development activities, track KPIs, and adjust strategies to optimize performance.
   
8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
   Ensure all business development activities comply with relevant regulations and industry standards.
   

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

* Day to day project management, include liaison with all parties involved in the project (include the Architect, Designer, Consultant, Main & Sub Contractors, Supplier and other M&E Contractors,etc)

* Attend Site Meetings

* Preparation of work schedules and monitoring of project costing, work progress and coordination with all parties involved to ensure work progress smoothly & completed with target time and budget

* To manage project from inception to planning to completion

Customer Relationship Establishment & Business Opportunity Expansion
•Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.
•Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities.
•Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
•Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.
•Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers.

Product & Technological Value Delivery
•Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service,etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
•Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of SA, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

Decision-Making Promotion & Business Opportunity Conversion
•Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuosly.
•Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
•Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system.

Business Support
•Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems.
•Promote rapid iteration of Alibaba Cloud products on the customer-end,and support customers to achieve technical goals.

EA License 21C0430

A Dreamworks Company Pte Ltd

EA Personnel R1988532

Statement Of Purpose (Overall Purpose of Job)

• To be ISO-Team representative as a Project Coordinator to coordinate the project at site.

Major Duties & Responsibilities

(A) Specific :

• Coordinate project (R&R / NRP) works.
• Plan and discuss with sub-contractors on project execution including implementation.
• Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.
• Execute project works based on the drawing / specification. ‘
• Resolve any Clients and / or residents’ complaints / feedbacks.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.
• Attend site meeting, if applicable.
• Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Maintain all the documentation for the projects.
• Coordinate and work with other departments as well as to supervise the project works.

Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 4 years working experience in Building Construction Industry.

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Supervisor to manage and supervise the project at site.

Major Duties & Responsibilities

(A) Specific :

• Supervise and manage project (R&R / A&A) works.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.
• Be a lead contact point for any and all matters specific to the Clients for the projects that you are in-charge of.
• Build and maintain strong, long-lasting client relationship and meet Client’s satisfaction.
• Plan all activities to ensure that it is adequate for Clients, products and system conformance.
• Engage and oversee all project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Prepare and submit necessary report(s) as required by Clients.
• Maintain and maintain all the documentation for the projects.
• Work with other departments as well as to supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(B) Education, Qualifications & Special Training :

• Diploma or Nitec in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(C) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(D) Experience :

• Preferably 2 years working experience in Building Construction Industry

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Supervisor to manage and supervise the project at site.

Major Duties & Responsibilities

(A) Specific :

• Supervise and manage project (R&R / NRP) works.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.
• Be a lead contact point for any and all matters specific to the Clients for the projects that you are in-charge of.
• Build and maintain strong, long-lasting client relationship and meet Client’s satisfaction.
• Plan all activities to ensure that it is adequate for Clients, products and system conformance.
• Engage and oversee all project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Prepare and submit necessary report(s) as required by Clients.
• Maintain all the documentation for the projects.
• Work with other departments as well as to supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma or Nitec in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 2 years working experience in Building Construction Industry.

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Coordinator to coordinate the project at site.

Major Duties & Responsibilities

(A) Specific :

• Coordinate project (R&R / A&A) works.
• Plan and discuss with sub-contractors on project execution including implementation.
• Manage and supervise project works as well as oversee all workers, sub-contractors, and vendors to ensure proper work execution and good workmanship.
• Execute project works based on the drawing/specification.
• Resolve any Clients and/or residents’ complaints/feedback.
• Liaise and coordinate with Clients, Consultants, and Vendors on all project matters.
• Attend site meeting, if applicable.
• Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Maintain all the documentation for the projects.
• Coordinate and work with other departments as well as supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules, and regulations and eliminate or reduce hazards at the workplace.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.
• Job holders without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledgeable in MS Office (MS Word, MS Excel, and MS Project)
• Positive and good working attitude, self-motivated, and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 4 years working experience in Building Construction Industry.

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Responsibilities:

• Preparation of Quotations and Purchase Orders
• Liaison with Customers, Suppliers and Service Providers
• Preparation of Management Reporting
• Coordination of Orders Delivery and Logistics Planning with Internal and Production teams
• Any other duties relating to the efficient operations of the Company

Skills and Qualifications:

• Diploma in Business Administration or related field
• At least 3 years of proven experience in a operations position or its equivalent
• Excellent communication skills and multi-tasking ability
• Excellent ability in problem resolution and conflict management
• Excellent organization skill and initiative
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Mandarin speaking is mandatory to communicate with China counterparts

Others:

• Working hours: 9am ~ 6pm (Monday ~ Friday)
• 10 Days Annual Leaves onwards

Only shortlisted applicants will be notified. Thank you for your understanding and co-operation.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

• Market Research & Analysis: Conduct competitive analysis, customer surveys, and market research to identify trends and opportunities.
• Cross-Functional Collaboration: Work with engineering, design, marketing, and other teams to gather insights, and support feature development.
• Product Documentation: Help draft user stories, requirements, and feature specifications to ensure clear communication with the development team.
• User Feedback: Collect, analyse, and report on user feedback to help improve existing products or inform the development of new features.
• Data Analysis & Reporting: Support in analysing product metrics, such as user engagement, conversion rates, and feature adoption, to evaluate product performance and suggest improvements.

What we're looking for

• Currently enrolled in a bachelor’s or master’s degree program in Business, Computer Science, Engineering, Marketing, or a related field.
• Strong analytical skills and an interest in understanding data-driven decision-making.
• Excellent communication skills (both written and verbal).
• A proactive, self-starter attitude with the ability to work independently and as part of a team.
• Passion for technology and product development.

Description

We are looking for a IT Infrastructure Project Manager to ensure successful delivery and support of Networking related projects for a renowned bank.

Mandatory Skill(s)

• Has 5-10 years of experience in IT infrastructure development and project management, including coordination with onsite and remote teams;
• Experience in IT infrastructure project management, covering areas like Linux, Windows, Middleware, Databases, Networks, Storage, Firewalls, Technology, and Applications;
• Proficiency in various infrastructure technologies, including Cloud, Networking, Firewalls, Citrix, Active Directory, VMware, Monitoring, Storage, Puppet, Graylog, and related technologies;
• Experience driving and coordinating end-to-end regional enterprise-wide IT infrastructure projects (e.g., data center consolidations, hardware migrations, technology refreshes) within the banking industry;
• Ability to work effectively under pressure, particularly during incidents or crises. Adaptable to dynamic environments and capable of managing crisis situations when necessary;
• Ability to work hands-on and manage multiple projects simultaneously;
• Stakeholder management skills to work with regional teams, infrastructure teams, users, vendors, and others to implement solutions;
• Excellent verbal, written, and presentation skills, with strong negotiation and interpersonal abilities.

Desirable Skill(s)

• Experience with cloud-based technologies and container-based platforms;
• Project Management Certifications: Certifications like PMP, Prince 2, PMI-ACP, CSM, PSM.

Responsibilities

• Lead and manage multiple IT infrastructure projects at various stages, ensuring they meet objectives, timelines, and financial expectations;
• Define, document, and manage project execution plans, deliverables, scope, and schedules;
• Oversee project quality, resources, risks, and issues;
• Proactively identify risks and manage dependencies and milestones;
• Ensure all projects adhere to the Bank’s policies and regulatory requirements;
• Foster seamless communication and coordination between multiple technical and functional teams across various locations, ensuring smooth project execution;
• Apply the appropriate project management methodologies, including Agile practices, to ensure successful project delivery;
• Identify project risks and their potential impact, and recommend mitigation measures to stakeholders;
• Manage progress reporting (weekly/monthly) and ensure accurate documentation for ongoing projects;
• Oversee the entire project lifecycle from kick-off to go-live, and continue through warranty and support phases;
• Strong self-motivation, organization, time management, and planning skills.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.

• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on an assessment of their performance

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Manager

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player and team leader
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role/ hospitality industry
• Proficient in MS Office Word, Excel will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays

6 working days (5 working days followed by 1 rest day)

2 rotating shifts (10am to 6pm / 2pm to 10pm)

For interested applicant, kindly indicate your notice period and expected salary in your resume.

Job Responsibilities:

· Plan, supervise and deliver the program in accordance with the policies, guidelines, frameworks and philosophy of MindChamps.

· Prepare and implement the programs and age-appropriate teaching aids.

· Keep accurate records of children’s progress and address the children's educational and developmental needs individually.

· Complete the progress reports of the children for each semester and prepare a developmental portfolio for every child.

· Communicate with parents via the Connection Book at least once a week, weekly team newsletters and conferences.

· Meet the parents to address any concerns.

· Use positive discipline techniques at all times.

· Guide and supervise the Assistant Teacher in the classroom.

· Render basic first aid as and when necessary.

· Responsible for the upkeep of teaching resources, arrangement, appearance, decorations, and learning environment of the classroom.

· Be familiarised with all working curriculum documents, handbooks and policy manuals.

Job Requirements:

· Diploma in Early Childhood Care & Education – Teaching (DECCE-T)

· Creative and inspiring with loving energy

· Excellent communication and classroom management skills

· Knowledge in educational development

Additional Information:

· Attractive remuneration and staff welfare benefits

· Ample opportunities for Career Progression

· Up to 21 days of Annual Leave

· Low Teacher-Children Ratio!

· Friendly and Conducive working environment

· Comprehensive HQ training for all teachers!

· Strong Curriculum team and mentorship programs available!

· Company Sponsorships

· Permanent positions

Locations:

Changi Business Park

Nearest MRT - Expo

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Scope

• Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers
• Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory
• Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases
• Maintain high level of hospitality by greeting and acknowledging the needs of our customers
• Ensure accuracy and quality of the food being served to customers
• Timely feedback to Managers or Supervisors for operational improvements

Job Requirements

• Full-Time: From $2300 per month, 44 hours per week
• Part-Time: From $14 per hour, fexible working hours
• No experience required as on-the-job training provided
• Comfortable handling non-halal ingredients and food
• Possess valid food safety hygiene certificate

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Provide staff meal, staff discount, leave and medical benefits
• Restaurant Incentive/Performance Bonus
• Periodical salary review

Job Description & Requirements

• Manage and handle documents, records and maintain an organized filing system.
• Perform daily administrative duties, including answering phone calls etc
• Provide general administrative & secretarial support to Project Manager
• Provide support to engineers in compiling report, drawings and project related documents for submission
• Coordinate with engineering, client & contractors to ensure schedules are followed
• Ensure client’s requirements on the submitted documents are fulfilled in a timely manner
• Arrange and attend meetings to record minutes and distribute minutes of meetings
• Disseminate, monitor and track all documents
• Securely backup all documentation
• Abide to the Environmental, Safety and Health regulations (Internal & External)

Qualifications and Work Experience

• Minimum "N/O" level / Professional certificate
• Minimum 2 years of Administrative experience
• Experience dealing with LTA project preferred
• Proficient in MS Office, including Words and Excel
• Ability to work under pressure, multi-task and organized
• Good communication skills with all level and interpersonal skills
• Able to work independently with minimum supervision
• Details-oriented, good coordinating skills.
• Fast learner, positive working attitude.

Responsibilies:

1. Provide Technical support and update customers on project development timely.
2. Communicate and coordinate with customers and relevant parties pertaining to technical requirements and engineering aspect of the assigned projects.
3. Plan, monitor and control all assigned projects are delivered within the given schedule.
4. Work with inter-departments to ensure commited schedules are met.
5. Assist to prepare and compile contractual quotation for existing and new products as per customers' enquires.
6. Prepare and release job orders/purchase requisition to various departments.
7. Prepare and generate shipment documents for delivery.
8. Provide regular updates on project development timely.

Requirement:

• Minimum NITEC in Mechanical Engineering or related.
• 2 years of relevant experience
• Able to interpret technical drawing and computer literate.
• Must be result oriented, resourceful and independent.

Highlight

• Lunch will be provided
• Annual Leave/Medical/Bonus
• 5.5-days work week
• Flexible Off Days
• On-job training will be provided
• Salary negotiable

Responsibilities:

• Provide administrative support.
• Perform book-keeping.
• Responsible for handling petty cash.
• Update database record.
• Perform data-entry.
• Ad-hoc assignments as assigned and required.

Requirements:

• Diploma in Accounting, Business, Finance or related field.
• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry