This role will be responsible for providing the Group Product Development and Management team with analytics, data, and information necessary to drive the strategic objectives on category review. The incumbent is to work collaboratively with stakeholders across all markets in developing and implementing group NPD strategies and standards to ensure the organisation meets current profitability objectives and achieve sustainable product life cycle management.

Strategic Development

• Support the development of strategy and plans to drive growth within the region with a focus on category/ subcategory development based on actionable insights.
• Support in the recommendation of tailored category plans in line with overall market strategy.
• Support in championing the flow of group product pipeline and group product portfolio to different markets.
• Ensure needs for growth in focused categories are represented in NPD pipeline.
• Collaborate with respective entity/country product, manufacturing and marketing departments to prioritize product pipeline, support the cross-functional teams in the development, design & delivery of new products.
• Support in the recommendation of winning commercial propositions for the category/subcategory and effectively communicating these to BUs.

Product Lifecycle Management

• Active participation in thought-leadership of the newest trends in health & wellness/ TCM that EYS can make use of and commercialise.
• Incorporating consumer learning into brand strategy and providing insight regarding to brand opportunities. Support in driving a culture of consumer curiosity, insight generation and analytical thinking.
• Contribute towards the management of product lifecycle from conceptualisation, pricing, time-integrated plans for product introduction to measuring ROI of product post-launch.

Market Intelligent and Insight

• Active involvement in analysing key information about consumer, industry, stakeholders and competitive landscape to find white space for category expansion.
• Leverage global Insights and other data sources to identify and size high growth category opportunities.
• Analyse market data and distil implications into actionable insights.
• Work with external insight expertise to lead research for focused category opportunities and provide guidance on consumer expected product experience for high growth opportunities.
• Stay abreast of competitor activity within focused categories.

Other Supporting Role

• Collaborate with cross functional teams and BUs to continuously improve best practise innovation.
• Support the efficient execution of commercial project and being equally comfortable with developing business cases to get the project up and running.
• Supports the Group Product Development and Management team in preparation of reports and Board presentation.

EDUCATION

• Minimum Degree in Food Science/ Nutrition/ Life Sciences or business background with relevant experience on consumer goods, like VDS, nutritional food and/or personal care product.

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• 1- 2 years of experience for Executive role in innovation/ NPD launches/ brand/ category management role at a regional level, preferably with experience in consumer health industry (Nutrition, OTC, health food industries etc).
• Prior experience in project management or product life cycle management is preferred.
• Scientific knowledge is essential and a keen ability to quickly learn and understand key TCM principles and terminology is preferred.
• Attention to detail with an analytical mind and inclination to problem solving and having the ability to analyse large datasets with analytical tools and write reports.
• A natural potential leader that understands how to influence decisions and drive toward resolution, regardless of their role.
• An analytic problem solver that enjoys generating ideas, but is equally committed to seeing them through, designing and implementing plans that transform those ideas into tangible results.
• Recognizes stakeholders needs and will change course when the situation requires it; thrives in independent environments and has unwavering tenacity.
• Strong written and verbal communication skills in English and Chinese. Fluency in Cantonese would be an advantage.
• Proactive team player with a high degree of flexibility and adaptability in a dynamic environment.
  
  ***This recruitment effort is in collaboration with e2i (Employment and Employability Institute)

Job Description

To perform supervisor duties in a non-aircon working environment.

Detailed Responsibilities

- Assist the management on daily operation

- Greet customers and take order from them

- Answer incoming calls from suppliers, delivery man, etc.

- Monitor part time employees' working procedure and performance

- Demonstrate right working attitude and procedure

- Cash handling

- Plan staff roster & get management's approval

Requirements

- Relevant experience

- Able to deal with customers with different education backgrounds

- Needs to work on rotating shift: Day shift starts on 6am; Night shift starts on 2pm

- Needs to work on weekends & public holidays

- OT may be required on day shifts, weekends & public holidays, in the case when some colleagues take MC or leaves

- Able to work in a Non-Aircon environment

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

The Client Management Specialist is the sole point of contact representing the organisation in managing the assigned Principal Accounts by providing post-sales support and / or performing warehouse / operational tasks in fulfilling customer needs. The incumbent has to establish good rapport, both externally with principals and internally amongst co-workers, and support the Key Account Executive on all aspects of managing the group of accounts.

· Manage the key operational activities pertaining to the day-to-day operations of the defined Principal Accounts.

· Ensure that all reports and material master data are up to date and in order.

· Map out process flow and work instructions pertaining to business nature of the key account.

· Manage feedback logs and manage escalation cases with CAPA recommendations to Key Account Executive.

· Conversant with Warehousing, Inventory, Inbound, Outbound and Customer defined work process and handling requirements.

· Adhere to procedures in compliance with Good Distribution Practice for Medical Devices (GDPMDS).

· Ensure work processes are complaint with safety and regulatory requirements.

· Ensure that receipt, storage, dispatch and retrieval of supplies are in accordance to company’s Standard Operating Procedures.

· Ensure compliance to work instructions and company’s Standard Operating Procedures.

· Undertake any other reasonable duties at the request of the reporting manager / executive.

· Take the lead in the efficient running of daily operations.

· Drive initiatives for improving inventory accuracy.

· Support the inventory control function within the organisation through inventory cycle counting with system and physical location audits.

· Assist the development of process improvements, system enhancements and special projects that will improve the overall service performance and profitability of the Organization’s business.

· Ensure that all internal and externally defined Key Performance Indicators are met.

Required Skills

· Service-oriented and possess pleasant disposition

· Strong team-player, with ability to work independently

· Possess sense of urgency and able to work in fast-paced environment

· Good spoken and written communication skills

· Good interpersonal skills

· Systematic, meticulous with strong problem solving skills

· Possess good initiative, with desire for continuous learning

• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyze risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.