Role Summary

Our client is engaged in a program covering the implementation of recording and surveillance for selected voice and chat channels, and the set-up of required controls, and require an experienced consultant with strong business driven mindset to assist in the delivery.

Main Responsibilities

Stakeholder Management:

Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

• Collect, analyze and document business scenarios for the use of voice and chat channels.
• Understand business interactions with clients and other external counterparties, and their expectations when communicating with client.
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management.
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls.

Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors.
• Technical controls around proper archiving, security and surveillance of channels.

• Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks.
• Obtain validation of APAC plans by global stakeholders through the established governance.

Project Management:

• Track functional aspects of projects: business cases, operational controls, conduct risks and scenarios, legal requirements, awareness & training.
• Maintain synchronization with global and regional IT teams on their deliveries of archiving and surveillance solutions as well as technical controls to mitigate IT risks.
• Report progress and address project risks and issues with senior management.
• Contribute to providing regular updates in monthly steering committees and ad-hoc presentations.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.
• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties.
• Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally.
• Knowledge of end-to-end technical flows into archiving and surveillance back-end systems.
• Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management.
• Fluency in Chinese Mandarin in order to effectively communicate with Mandarin-speaking stakeholders. (Plus)
• Excellent interpersonal skills: verbal and written communication, listening skills, negotiation skills, ability to reach a consensus with multiple parties.
• Attention to detail to guarantee the accuracy and completeness of information presented to management.
• Anticipation and analytical skills reflected in a thorough analysis of usage scenarios and corresponding risks, processes and controls.
• Strong ownership of deliverables and outcome translating into proactive stakeholder, action and problem management.

• $2,400 to $3,400
• 5 days
• 9am-6pm
• Office location: Bukit Batok Crescent, Wcega Plaza
• Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements:

• Candidate to possess with a ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Supervisor

• Location : Various location
• Working Days : 44hrs per week including weekend and PH (5days)
• Salary : $2,500 - $2,800 + OT (Depends on Experience)

Roles & Responsibilities

• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To plan, guide advise and instruct team members (Service Crew & Captain) in the daily operational duties.
• To coach and ensure that the Captains and Service crew are able to carry out all their duties as stipulated in their job Descriptions.
• To ensure adequate and accurate placement of stock orders for operations use while being mindful of wastage and breakage.
• To handle all situational issues/problems with both boutique corporate and individual guests professionally.
• To conduct staff orientation & on-the-job Training (OJT) whenever required.
• To perform all POS and bar duties, opening or closing shift duties as a Shift-in-Charge (SIC) and ensure proper handover of shift such as store transaction keys, debrief on happenings, etc.
• To lead and manage-by-example in accordance with Company SOP, and rules and regulations for the following:Customer service, Cashiering Duties, Beverage preparation and bar duties, Staff grooming, Punctuality & attendance
• To take charge and be responsible for the overall boutique cleanliness and housekeeping.
• To conduct daily briefing and staff deployment.
• To lead and motivate the team (Service Crew & Captain) towards achieving their individual and boutiques shift sales and up-sell sales target as set by the Outlet Manager.
• To achieve a minimum score of 90% for the monthly BQC (Boutique Quality Checklist) appraisal (team effort).
• To attend weekly Managers Meeting in HQ when assigned.
• To stand in as Head-of-Boutique in the absence of an Asst. / Outlet Manager.
• Any other appropriate duties & responsibilities as assigned by Superior or Senior Management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni LinkedIn data and notable alumni lists.
• Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
• Data/IT Project Management: Collaborate with units, including the Advancement Office and Centre of IT Services (CITS), to enhance IT-relatedservices for alumni.
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management inmaintaining CRM data accuracy.
• Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications and Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

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If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Purpose of the role

Responsible for supporting the enhancement, alignment, and maintenance of product risk governance framework and reviewing and evaluation of Third-Party risk management arrangements to ensure robustness.

Job Responsibilities:

• Support execution of the strategy of Product Risk Governance and Third-Party Risk Management for APAC, collaborating with the relevant divisions (business units, risk assessment divisions etc.), and ensure alignment with the organization’s overall strategy and regulatory requirements.
• Promote operational efficiency through:
• The timely and accurate review of new products / product variations for APAC and streamlining of product risk management work processes under the Product Governance Framework.
• The timely and accurate review of Third-Party Assessment in accordance with the requirements of Singapore Branch's Third-Party Risk Management (TPRM) Framework.
• Provide support and advice to relevant divisions on Product Risk Governance matters via New Product Assessment (NPA), Periodic Assessment (PA) and Product Risk Management Committee (PRMC).
• Assist in the preparation of materials for Third-Party Risk Management Committee, Risk Management Committee and Product Risk Committee meetings.
• Assist in addressing stakeholders’ queries on the Third-Party Risk Management Framework.

Job Requirements:

• Recognised degree in Business, Accountancy, Economics or equivalent
• Minimum 3 years of Risk Management experience, particularly with exposure to enterprise risk/operational risk
• Exposure within the Asia & Oceania region will be an added advantage
• Experience in using Pivot table, VlookUp, PowerPoint
• Good coordination and collaborating skills with the ability to build effective working relationships with diverse stakeholders
• Good understanding of the Commercial Bank business and operating model
• Other qualities sought include good written English, strong analytical and excellent communication skills and ability to work in a team-oriented environment.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068331

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement

2. Sales and Promotion

3. Inquiry Handling

4. Complaint Resolution

5. Documentation

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Sea Horizon Condo (Pasir Ris)
• Salary Range: $2000-$2300

Roles & Responsibilities:

• Resident Relations / Facility Officer supports the Manager in the general administration of the estate

Responsibilities:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

Requirement:

• Relevant Experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• $2,400 to $3,400
• 5 days
• 9am-6pm
• Office location: Bukit Batok Crescent, Wcega Plaza
• Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements:

• Candidate to possess with a ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• 5 days work
• 830am-6pm
• $5000-$7500
• Henderson Road, Apex @ Henderson

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Participate in the development and management of the Project Work Schedule, covering building works, M&E, and Process Systems, from concept design through construction/installation to testing and commissioning.
• Estimate the duration and resource requirements for key construction activities.
• Prepare technical documentation for tender submissions.
• Contribute to site planning, work scheduling, and monitoring of site implementation progress.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 4 years of experience in planning construction projects for building facilities.
• Good knowledge using Primavera.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

We are seeking an experienced Senior Business Systems Analyst or Project Manager to join our team of developers and business analysts. This role is critical for driving high-impact projects and supporting our team in achieving exceptional results. The ideal candidate will bring strong stakeholder management skills, coupled with a proactive approach to team collaboration and problem-solving. We’re looking for someone who can enhance our team's productivity, foster engagement, and contribute to a dynamic, collaborative environment.

Responsibilities

• Stakeholder Engagement: Act as the primary point of contact for various stakeholders across the organization, ensuring clear, consistent, and effective communication.
• Project Management: Lead projects from inception to completion, ensuring timely delivery and alignment with strategic objectives. Manage resources, timelines, and budgets while balancing competing priorities.
• Requirements Gathering & Analysis: Collaborate with business analysts to deeply understand stakeholder requirements, translating them into actionable plans for developers.
• Team Collaboration: Work closely with developers and analysts, providing support, feedback, and guidance to ensure optimal team productivity and morale.
• Problem Solving: Address project-related challenges with a solution-oriented mindset and maintain composure under pressure.
• Risk Management: Identify, assess, and manage risks to minimize impact on project timelines and outcomes.
• Process Improvement: Continuously evaluate and refine processes to increase efficiency and team engagement.
• Reporting & Documentation: Generate detailed reports on project status, milestones, and budget. Maintain accurate and accessible documentation.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Minimum 8 years of experience in project management or business systems analysis.
• Proven track record in stakeholder management, with demonstrated ability to handle complex or challenging personalities.
• Strong communication skills, with the ability to convey complex ideas clearly and concisely to stakeholders of all levels.
• Experience leading cross-functional teams in a collaborative environment.
• Relevant certifications (PMP, CBAP, or similar).
• Experience with Agile and Waterfall project methodologies.
• Familiarity with JIRA, Confluence, MS Project and other Project Management tools
• Experience with Product Information Management (PIM) Solutions
• Experience in Salesforce and other Enterprise CRM platforms
• Background in the higher education sector, with an understanding of its unique challenges and requirements.

EA Number: 11C4879

Requirement

1. Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.

2. Good communication skills & able to work with minimal supervision

3. Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints

4. SQL-Should be able to read and write code.

1. Experience in Audit/Regulatory Reporting

2. Experience in Agile based development

Responsibility

Understanding the business requirement from stakeholder and converting the requirement in to functional document.

Ensure deliverables meet business requirements

Document and communicate functionally.

Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.

Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Specialist (Planning and Operations) (Singapore)

As a senior marketing specialist, you will be critical support for our team across our Strategy and Operation function in APAC. The team provides business insights using analytics, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships, operational efficiencies, and new initiatives forward. The team stays focused on aligning the highest level of the client's priorities with strong day-to-day operations and helps evolve early-stage ideas into future-growth initiatives.

You will assist projects and work teams that positively impact our clients' operational efficiencies. You are highly experienced at solving ambiguous issues, collaborating with different work streams to improve processes, driving efficiency around different ways of working, and aiding the marketing team in focusing on their core work.   

Responsibilities: 

• Drive and support strategic and operational projects and initiatives for the team.
• Assist in business analysis to support crucial marketing investment decisions.
• Assist in annual and quarterly planning, including budget and headcount processes; identify and develop key operations processes to improve efficiency and effectiveness.
• Oversee internal communications (e.g. internal update newsletters). Craft compelling industry narratives to influence external stakeholders.
• Constantly find opportunities to streamline, connect and simplify approvals, create best practices and share learnings. 
• Share  learnings and best practices from various initiatives and syndicate across functions
• Provide critical inputs to set Marketing’s annual strategic plan globally, articulating our team's most critical strategic priorities and corresponding investment. 

You:

• BA/BS degree or equivalent practical experience.
• 6+  years of experience in a management consultancy, marketing agency or technology company covering strategy, operations or marketing strategy. Previous experience as a programme manager, strategy manager, or operations lead is desirable. 
• Ability to translate complex data into simple and intuitive communications; balance deep analytical rigour with actionable insights
• Distinctive problem-solving and analysis skills and strong business judgment. 
• Project management experience is a must for this role. Live and breathe Google Sheets.
• Strong analytical capabilities, a knack for solving challenging problems, 
• Ability to work collaboratively and cross-functionally with employees of all levels.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Responsibilities:

• Handle and take over premises to / from tenants / purchasers
• Plan and implement preventive maintenance schedule of the Company’s properties
• Supervise and liaise with contractors for any maintenance repairs and renovation works
• Maintain buildings especially in the areas of security and cleanliness
• Manage and attend to all complaints, feedback and service requests in a timely manner
• Promote good relations with our partners and tenants
• Part of Company Emergency Rescue Team (i.e. SIC, ERT and First Aider)
• Perform any other duties as assigned by the manager

Requirements:

• Degree / Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management)
• Minimum 2 years of relevant experience
• Possess Fire Safety Manager certification will be added advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

What We Do

The Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia.

Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing long lasting, mutually beneficial relationships? Here at The Trade Desk, we're in search of Business Development Directors who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What You’ll Do

• Acquire, build, and cultivate relationships with senior leaders at advertising agencies
• Work collectively with client services and with The Trade Desk trading team to cultivate and grow accounts
• Communicate the value of The Trade Desk media buying platform by presenting our core value proposition, and tailor the content to suit the needs of each audience
• Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering
• Take the lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy
• Prospect and negotiate net new MSAs (partnership contracts) and spend endeavors across agencies
• Coordinate global account discussions with go-to-market counterparts across the world
• Work closely with product, marketing and revenue teams to constantly optimize efforts relating to company-wide goals
• Identify and close strategic up-selling opportunities by understanding core client business needs
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators
• Accurately manage and communicate monthly forecasts and pipeline
• Contribute to The Trade Desk culture by bringing your full self

Who You Are

• 10-12 years of experience in digital advertising sales, managing senior relationships, ideally within a programmatic environment
• Experience with creating annual business plans and conducting business reviews
• Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, DMP, or other online advertising company
• Programmatic platform sales experience highly preferred
• Strong communication skills with the ability to speak with C-level clients
• Existing relationships with decision-makers at advertising agencies
• Strong quantitative skills and negotiation ability
• A passion and curiosity to continue to learn
• A consistent strive for excellence
• Proven track record of exceeding revenue expectations

Exciting Opportunity: Business Development Manager

Location: Robinson Road, Singapore (Hybrid Remote)

Are You a Driven Professional Ready to Take Your Career to New Heights?

Join Exodus Capital as a Business Development Manager and lead the charge in driving growth and building impactful partnerships. We are looking for an ambitious, results-oriented individual with a passion for identifying opportunities, forging connections, and delivering measurable success.

Why Join Us?

At Exodus Capital, we empower our team to thrive in a dynamic and collaborative environment where your efforts directly contribute to the company’s success. Here’s what you can expect:

Attractive Compensation & Benefits:

• Competitive Salary: $3,000–$4,000 per month (before bonuses).

• Performance Incentives: Generous performance-based bonuses and recognition for exceeding targets.

• Annual company trips to exciting destinations in Asia-Pacific, Europe, and the USA.

Career Development Opportunities:

• Comprehensive training programs to refine your skills in business strategy, client management, and leadership.

• Career progression pathways to senior leadership roles.

• Mentorship from industry leaders with a proven track record of success.

Dynamic Work Environment:

• Hybrid work model with flexible hours (Monday to Friday, 10 AM to 5 PM).

• Vibrant team culture with regular team-building events and recognition programs.

• Conveniently located office, just 5 minutes from Telok Ayer MRT.

What You’ll Do

As a Business Development Manager, you will play a critical role in expanding our business and creating new opportunities. Your responsibilities will include:

• Identifying and pursuing new business opportunities to drive revenue growth.

• Developing and maintaining strong relationships with clients, partners, and stakeholders.

• Collaborating with internal teams to tailor solutions that meet client needs.

• Preparing and presenting business proposals, reports, and strategies to key decision-makers.

• Tracking market trends and identifying innovative ways to stay ahead of the competition.

• Leading negotiations and closing deals with clients and partners.

About You

We’re seeking a dynamic, results-driven individual with the following qualifications:

• A diploma or degree in Business, Finance, or a related field.

• 2–3 years of experience in sales, business development, or client management (preferred, but not mandatory).

• Exceptional communication, negotiation, and interpersonal skills.

• A proactive and entrepreneurial mindset with a focus on achieving results.

• Strong analytical skills to identify trends and opportunities in the market.

• A positive attitude and the ability to thrive in a fast-paced, team-oriented environment.

Why Exodus Capital?

At Exodus Capital, we believe in fostering innovation, collaboration, and growth. With a focus on building meaningful relationships and delivering exceptional value, you’ll be part of a team that is shaping the future of the finance industry.

Ready to Elevate Your Career?

This is your chance to join a company that values ambition, creativity, and results. As a Business Development Manager at Exodus Capital, you’ll have the resources and support to unlock your potential and achieve your career goals.

Apply now and take the first step toward an exciting and rewarding career in business development!

Roles:

1. Strategic Planner

Develop and implement strategies to expand the company’s market presence and achieve business growth objectives.

2. Relationship Builder

Establish and maintain strong relationships with key clients, partners, and stakeholders to foster long-term business collaborations.

3. Market Analyst

Conduct research to identify emerging markets, customer needs, and industry trends to inform decision-making.

4. Deal Closer

Lead negotiations and close deals with clients and partners, ensuring terms align with company goals.

5. Team Collaborator

Work closely with cross-functional teams such as marketing, product development, and operations to drive initiatives.

Responsibilities:

1. Market Expansion

• Identify and explore new business opportunities through networking, cold calling, and attending industry events.

• Assess potential markets and develop entry strategies to penetrate untapped areas.

2. Client Acquisition and Retention

• Build a robust client base by targeting prospective clients and nurturing existing accounts.

• Maintain high client satisfaction and loyalty through effective relationship management.

3. Sales Pipeline Management

• Manage the sales pipeline from prospecting to closing.

• Ensure consistent tracking, reporting, and forecasting of business development activities.

4. Proposal Development

• Develop and present compelling business proposals, RFPs (Request for Proposals), and presentations to potential clients.

5. Performance Metrics

• Set and achieve sales and revenue targets.

• Monitor and evaluate the effectiveness of business development strategies and refine as needed.

6. Competitor Analysis

• Stay updated on competitor activities and market dynamics to position the company strategically.

7. Team Leadership

• Mentor and guide junior business development staff, fostering professional growth.

8. Budget and Resource Management

• Develop and manage budgets for business development initiatives.

• Optimize resource allocation for maximum return on investment.

9. Collaboration with Marketing

• Partner with the marketing team to create campaigns that drive business leads and brand awareness.

10. Reporting and Feedback

• Provide regular reports to senior management on business development activities and outcomes.

• Offer insights and recommendations to shape company strategy.

MAIN PURPOSE

Working closely with Global business solution team as Finance Lead System Analyst in APAC.

Manage the overall process of AMS L1 on support on Finance function across APAC organisation.

Responsible for leading Finance function and related cross-functional/technical/process issue resolution and coordination within the AMS team, escalating as necessary.

KEY RESPONSIBILITIES

· Manage the overall process of AMS L1 on support on RTR / Record to Report (FICO) area ensuring smooth functional operations across APAC organisation.

· Work with Global Business Solution team, affiliate stakeholders, key users and System Integrators in RTR functions

· Support RTR (FICO), Business Planning and Consolidation (SAP BPC) and expense claim (concur) functions.

· Identify gaps and related system needs, while recommending improvements and workarounds towards best practice by rolling out standard solution.

· Plan, Track, analyze and report solution progress to Business Solution manager.

· Monitor, review and resolve escalated issues relating to Finance functional area with RCA and CAPA processes.

· Lead a team of Finance AMS support professionals, providing mentorship and supports.

· Responsible for Finance support, SLA on Incidents, Problems and Change Requests and provide intervention guidance and proactive solutions when required.

· Quantify, document and monitor benefits of process improvements.

· Support planning, coordination and execution of workshops/trainings involving IT and end-users.

· Involve in project rollouts for RTR, BPC processes.

· Any other ad-hoc duties assigned.

REQUIREMENTS

· Bachelor's Degree in I.T, Computers or related field

· Minimum 5 years in SAP FICO experience

· Experienced in managing the SAP support team/contractors for SAP FICO area.

· Experience and knowledge of key integration points between SAP modules

· Business knowledge and process design skills especially in SAP Finance/Record to Report

· Experienced in system integrations between SAP systems, and with 3rd parties systems.

· Possess basic knowledge of SAP authorization troubleshooting.

· Team management and coordination skills for virtual, cross-cultural teams

· Effectively communicates technical concepts to users and business concept to tech team.

· Set, manage expectations, handle difficult/sensitive situation tactfully and defuse tension.

· Self-motivated and detail-oriented

· Experience working with geographically diverse teams.

· Collaborate well in cross functional matrix environment.

· Good problem solving, troubleshooting skills and able to work independently.

· Project management, ITIL and AMS team operation experiences.

· Excellent analytical, interpersonal skills and proficient in English.

· Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc

PLEASE NOTE

Interested applicants, please apply directly via Shiseido's career page using the link right below for faster processing of your application. Thank you.

URL: https://careers.shiseido.com/job/Singapore-Asia-Pacific-Regional-Business-Solutions-Lead%2C-RTR-01/1155504801/

Job Description:

As a WFH Business Development Manager at Kairos Global Search, you will play a pivotal role in driving the growth and success of the business. This remote position offers the flexibility to work from home while focusing on acquiring new clients across APAC region, nurturing relationships, and expanding the company’s presence in the recruitment industry. Your primary goal will be to generate business opportunities and establish long-term partnerships with clients. You get the opportunity to Work From Home and earn based on profits-sharing. There will be training provided!

Key Responsibilities:

• Identify and target potential clients, building a robust pipeline of business opportunities.
• Develop and execute effective strategies to acquire new clients and expand market presence.
• Build and maintain strong, long-term relationships with existing clients to foster repeat business.
• Collaborate with the recruitment team to ensure successful placement of candidates and client satisfaction.
• Prepare and deliver compelling presentations, proposals, and contracts to prospective clients.
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Meet or exceed business development goals, including revenue targets and client acquisition KPIs.

Requirements:

• Proven experience in business development, sales, or account management, preferably within the recruitment or staffing industry.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and provide tailored solutions.
• Self-motivated, results-driven, and capable of working independently in a remote environment.
• Familiarity with CRM tools and business development strategies is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

The ideal candidate will lead initiatives to generate and engage with business partners. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. The ideal candidate is a pro-active, motivated and organised individual who welcomes the challenges of fostering long-term relationships, identifying business opportunities, closing business deals and playing a significant role in the growth of our organization.

Duties and responsibilities

• Responsible for taking on new client leads and be the consultant to new and existing clients on engaging, advising corporate clients in areas of structuring, incorporation, licensing, accounting, taxation and related topics.
• Actively engage the clients for cross-selling of the Group’s services in 8 markets of Asia Pacific.
• Responsible for effective management of new leads, new client onboarding, conducting customer due diligence and KYC works for the Group.
• Responsible for assisting the Associate Director in developing channels of sales leads.
• Generates new corporate partnerships through various modes such as events, networking sessions, and ongoing relationship management of existing corporate partners.
• Conducts data analysis and prepares detailed report for new business opportunities as and when required.

Requirements

• Good university degree preferably in area of finance, accounting, banking or marketing
• Know-how and experience in managing direct and indirect business-to-business sales channels
• High proactiveness, persistence, and drive to achieve performance goals
• Have an outgoing personality and loves communicating with people
• Able to present and articulate well in both written and verbal communications
• Able to work well with colleagues across functions and jurisdictions
• Relevant past experiences in the corporate & professional, accounting, taxation, secretarial services etc will be preferred

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.