Working days: 5.5days

Location: Pasir Panjang

Responsibilities:

• Conduct site inspections and checks to ensure and pre-empt that premises, building including M&E systems and installations as well as the building, facilities and amenities are maintained in high standard and free from faults and/or potential malfunctioning, power trips, water leakages, etc.
• To liaise and escort, inspect, supervise and monitor the contractors managed under this Contract as well as other ad-hoc contractors for the preventive, corrective maintenance works and project works etc.
• To review and approve the Method Statement, Risk Assessment, Safe Work Procedure, Fall Prevention Plan, and all related safety documents prior job commerce
• Respond to facility related complaints and requests promptly
• Prepare maintenance schedule and carry out the day-to-day preventive and corrective maintenance and servicing operations.
• Attend to minor repairs such as replacing blown/worn-out lightings, rectify power trip/failure and similar
• Ensure all quotations, POs, monthly report, and any other necessary paperwork are submitted on time
• Develop, prepare, and present facilities and site-related management reporting including site status, performance, incident, cost, budget, service delivery and management reports
• Any other ad hoc jobs as assigned.

Requirements:

• Minimum Diploma in Mechanical, Electrical, Facilities related course
• Minimum Two (2) year of in Facilities Management Environment,
• Resourceful and able to work independently with minimum supervision
• Proactive and responsive
• Able and willing to travel around Singapore for work assignments

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Ensure readiness of OCH premises by checking, inspecting, monitoring and following through the set up / reinstatement process with internal stakeholders to ensure satisfactory completion including furnishing, provision, keys etc.
• Supervision of works carried out by contractors at the student rooms.
• Collaborate with colleagues within and outside of the Department to timely respond to and resolve the user’s request / feedback / complaints received
• Inspect areas/premises and interacting with customers to identify areas for improvement.
• Execute periodic stock-take and disposal of managed inventory and assets.
• Provide advisory to user during sighting of breach of rules and regulations.
• Maintain accurate and timely records (e.g. maintenance issues, fault reporting) for submission of reports etc.
• Other ad-hoc duties as assigned by the People Manager.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

* Perform audit for a board range of clients across various industries

* Perform special audit and/or accounting related project

* Responsible for audit planning, fieldwork and completion

* Assist the Director to identify and resolve accounting/ auditing issues

* Communicate with clients in professional manner, both in writing and verbal

Requirements:

* Candidate possesses a Bachelor's Degree, ACCA, CPA or equivalent recognized by ISCA.

* Minimum of 5 years of relevant experience.

* Strong analytical skills

* Excellent communication skills and able to communicate well with people of all levels

* Able to work independently and manage engagement under tight deadlines

Responsibilities:

* Assist in providing tax compliance and tax advisory services to a portfolio of corporate clients in diverse industries.

* Handle corporate income tax compliance work for a portfolio of clients, including public listed companies and SMEs. This includes preparation of income tax computations as well as Form C tax returns.

* Respond to tax queries from the Inland Revenue Authority of Singapore (IRAS) regarding clients' tax matters. This may involve lodging Notices of Objection with the IRAS when necessary.

* Work on ad-hoc tax advisory projects such as cross-border tax advisory, group restructuring, and tax due diligence projects as assigned by management.

* Undertake ad-hoc duties assigned by management from time to time, contributing to the overall efficiency and effectiveness of the tax team.

Requirements:

* Studies in Accounting, Finance, or related field.

* SCTP accreditation will be added advantage.

* Minimum of 2 years of relevant experience in tax compliance and advisory services.

* Strong understanding of Singapore tax regulations and compliance requirements.

* Proficiency in using Singtax software (for corporate tax).

* Excellent analytical and problem-solving skills.

* Ability to work effectively both independently and as part of a team.

* Strong communication and interpersonal skills, with the ability to interact confidently with clients and colleagues

Responsibilities:

* Perform due diligence checks for all new clients and annual review for our existing clients, including audit,

corporate secretarial, tax and other professional services.

* Responsible for administrative works within audit departments including:-

a) Manage and responsible for administrative, i.e., file's creation, access right and file achival;

b) Maintain and manage staff's timesheet and training hours;

c) Carry out administrative duties like preparing letter/ email, mailing, printing, scanning, copying and

filling of documents.

* Manage office administration including reception, office supplies, telecommunication services and office

assets.

* Assist in billing for audit, accounting and tax departments.

* Assist in coordinate orientation and onboarding programs for new employees and Pass application.

* Compiling, maintaining and updating company records.

* Undertake ad-hoc duties assigned by the management from time to time.

Requirements:

* A relevant bachelor's degree in business, education, management, office administration, or ommunication.

* Independent and able to work with minimal supervision.

* Required skills(s): Computer literate (particularly MS Word, MS Excel and PowerPoint), administration,

operational, detail-oriented.

* A team player with a positive attitude and a willingness to learn and grow.

Responsibilities:

* Perform audit for a board range of clients across various industries.

* Responsible for audit planning, fieldwork and completion.

* Assist the Manager/ Partner to identify and resolve accounting/ auditing issues.

Requirements:

* Candidate possesses accountancy certificate.

* Strong analytical skills.

* Excellent communication skills and able to communicate well with people of all levels.

* Able to work independently and manage engagement under tight deadlines.

• Analyze existing reports to different stakeholders, identify process gaps and optimize them for standardization across the company
• Manage end-to-end analyses; identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports
• Translate business needs into BI reports with unique use cases for key users
• Automate and validate newly created reports and develop corrective actions to improve data integrity and quality
• Set up and maintain BI tools, infrastructure, and integration with internal and external data sources
• Support ad-hoc data requests & reporting

Responsibilities:

• Manage all GST matters for the group ensuring tax compliance with GST regulations
• Advise on GST implications on transactions, identify and address areas with GST risk and provide tax advisory support to business groups
• Analyse and interpret the impact of changes to laws and regulations, identify tax planning opportunities etc
• Assist in due diligence and ad-hoc projects and liaise with local and overseas consultants on local and regional GST / indirect matters
• Assist in other tax projects and assignments

Requirements:

• Degree in Accountancy, Finance or equivalent qualification
• Technically competent with minimum 3-5 years of GST managerial experience in commercial and Big 4 accounting firms.
• Hands-on, detail-oriented, independent and analytical with good problem solving skills
• Strong communication, organisational skills and ability to work across all levels

HYBRID, Based in Singapore

Do you have the energy and charisma to inspire the next generation? Join our team as an Education Strategy Consultant, where you’ll play a pivotal role in mentoring and guiding young students (ages 11-14) in both their academic and personal growth.

We’re looking for dynamic individuals who can help shape their futures, providing mentorship that goes beyond the classroom.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

What You'll Do:

• Develop tailored academic and personal growth strategies to prepare students for future educational and extracurricular goals.
• Mentor students in setting academic goals, improving study habits, and discovering extracurricular interests.
• Provide personal development guidance, including time management, stress management, and goal-setting.
• Manage a cohort of 11-15 students, working closely with them over a 1-3 year period, meeting online 3 weeks a month, with one week on-site in-person meetings.
• Track progress via online platforms (Slack) and ensure mentorship sessions are impactful through regular assessments and feedback.

What We’re Looking For:

• Proven ability to work with teenagers, preferably with experience in teaching, tutoring, or mentoring.
• High energy, excellent communication skills, and the ability to engage students.
• Flexibility to work in a hybrid model, with some in-person meetings in Singapore.
• Comfort working in a results-oriented environment, with KPIs tracked via communications and mentorship quality.

Why Join Us:

• Flexibility with no fixed working hours, as long as KPIs are met. You can design your own schedule within the cap of 44 hours per week.
• Comprehensive mentorship and support from our team to ensure your success.
• An opportunity to make a meaningful impact in the lives of young students, guiding them towards achieving their full potential.

Ready to inspire the next generation? Apply today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We're currently hiring for a massive, exciting new FMCG client, and we're looking for a dynamic Business Intelligence Manager.

If you are excited about data, learning new tools and innovation, we want to hear from you!

In this role, you'll be responsible for collecting, aggregating, and reporting business investment data (client, supplier and Publicis product investment). You will be successful and enjoy the role if you have an inquisitive problem-solving mind, excellent attention to detail, and can build strong working relationships with stakeholders. Publicis Media's reporting continually evolves and improves so there is significant creative scope to develop new skills and apply new tools.

Key responsibilities:

• Managing business investment data across a multi-market remit
• Ensuring that local market contacts deliver a range of reports on time and to a sufficient standard
• Using Alteryx to aggregate and clean data on a periodic basis
• Updating multiple PowerBI dashboards
• Responding to requests for data and inquiries into the figures from all areas of the business

We are looking for a highly skilled Business Analyst with experience in venture capital to join our team. The ideal candidate will have a strong background in business analysis, financial modeling, and market research, with the ability to analyze investment opportunities, evaluate business performance, and support strategic decision-making.

Conduct in-depth market research to identify emerging trends, investment opportunities, and competitive analysis.

Analyze financial statements, business models, and market data to provide insights on potential investments.

Prepare detailed reports, presentations, and investment proposals for senior management and stakeholders.

Work closely with the investment team to evaluate and track the performance of portfolio companies.

Develop financial models to assess business valuation, ROI, and risk analysis.

Assist in due diligence processes by gathering and reviewing relevant information and documents.

Collaborate with cross-functional teams to streamline investment processes and improve data accuracy.

Provide strategic recommendations based on data analysis to support business growth and investment strategies.

Stay up-to-date with industry trends, venture capital landscapes, and emerging technologies.

Bachelor’s degree in Business Administration, Finance, Economics, or related field. MBA or equivalent is a plus.

6+ years of experience as a Business Analyst, preferably in venture capital, private equity, or investment banking.

Strong knowledge of financial modeling, forecasting, and business valuation techniques.

Proven experience in market research, data analysis, and preparing investment proposals

Prior experience working with venture capital firms or startups.

Knowledge of emerging technologies and startup ecosystems.

Certification in Business Analysis (CBAP) or Financial Analysis (CFA) is a plus

Gemini Personnel , we are two time award-winning manpower consulting group

As part of their regional expansion, we are hiring Project Lead to be part of our growing team

You will play a critical role in ensuring the success of the project survey for guest experience and delivering valuable insights to our clients.

By effectively managing the project, coordinating with stakeholders, and analyzing data, you will contribute to the growth and development of the organization.

This role shall be responsible for overseeing and managing the execution of a survey project focused on tourist and visitor experiences.

Involve coordinating with various stakeholders, ensuring project timelines are met, and delivering high-quality research insights.

Key Responsibilities:

Project Management:

Develop and implement comprehensive project plans and timelines.

Monitor project progress and identify potential risks or challenges.

Ensure timely completion of project deliverables.

Coordinate with internal and external stakeholders, including research teams, clients, and vendors.

Survey Design and Implementation:

Collaborate with research teams to design and develop effective survey instruments.

Oversee the deployment and administration of surveys to target audiences.

Manage data collection and quality control processes.

Data Analysis and Reporting:

Oversee the analysis of survey data to extract meaningful insights.

Prepare detailed reports summarizing key findings and recommendations.

Present findings to clients and stakeholders in a clear and concise manner.

Client Management:

Build and maintain strong relationships with clients.

Address client inquiries and concerns in a timely and professional manner.

Provide regular updates on project progress and deliverables.

Team Management:

Lead and manage a team of researchers and field staff.

Plan and manage part-time surveyor resources.

Assign tasks and delegate responsibilities.

Provide mentorship and guidance to team members.

Handle disciplinary issues as needed.

Operational Planning:

Create and manage project rosters to ensure efficient allocation of resources.

Develop and implement operational procedures to streamline project execution.

Qualifications:

Diploma Bachelor's degree in market research, sociology, psychology, or a related field.

Minimum 3 years of experience in project management, preferably in the market research or tourism industry.

Strong understanding of survey methodology and data analysis techniques.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Strong organizational and time management skills.

Proficiency in relevant software tools (e.g., survey tools, data analysis software).

Familiarity with qualitative and quantitative research methods.

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

Scope:

• Conduct learning needs analysis to identify knowledge and skills gaps.
• Source and qualify training providers.
• Plan, develop and implement learning interventions, training programs and e-learning modules.
• Deliver programs aimed at driving service quality initiatives for continuous improvement.
• Evaluate effectiveness of training programs and initiatives.
• Enhance delivery through the integration of technology in learning.
• Perform administrative duties and maintain accurate training records.
• Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
• Analyze capacity and competency gaps between workforce demand and supply.
• Conduct workforce analysis to project future needs and develop workforce planning solutions.
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
• Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.

Requirements:

• ACTA certification
• Diploma/Degree from a recognised insitution
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• At least 2 years working experience in Curriculum Design, Instructional Design, and Content Development is ideal
• Experience in Workforce Planning preferred.
• Self-motivated team player
• Excellent interpersonal, written communication and presentation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

1. Ensure readiness of OCH premises by checking, inspecting, monitoring and following through the set up / reinstatement process with internal stakeholders to ensure satisfactory completion including furnishing, provision, keys etc.

2. Supervision of works carried out by contractors at the student rooms.

3. Collaborate with colleagues within and outside of the Department to timely respond to and resolve the user’s request / feedback / complaints received via all input avenues e.g. through online service platforms, over-the-counter enquiries, emails, phone calls, etc.

4. Inspect areas/premises and interacting with customers to identify areas for improvement.

5. Certify works are completed in a satisfactory manner.

6. Execute periodic stock-take and disposal of managed inventory and assets.

7. Ensure a safe, secure and conducive environment across managed spaces:

a. Attend / schedule regular walkaround of managed premises.

b. Provide advisory to user during sighting of breach of rules and regulations.

c. Escalate recalcitrant cases for enforcement action.

8. Maintain accurate and timely records (e.g. maintenance issues, fault reporting) for submission of reports etc.

9. Other ad-hoc duties as assigned by the People Manager.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be conta

6 Months Contract Analyst, Liquidity Management

Our client is a bank.

Job Description:

• Attached to Corporate Treasury Department

• Provide support for Data reconciliation relating to Liquidity

• Involve in Group projects which involve Liquidity

• Assist support in management reporting

• Handle data extraction

• Manage data analysis using SQL

Job Requirements:

• Degree in any relevant discipline

• 2 to 4 years of relevant Corporate Treasury or Liquidity Management experience

• Salary ranges between S$4,000 to S$5,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standard.
• Delivering the overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• Lead project team and manage multiple projects by following defined project process and systems.
• Responsible for the co-ordination and management of construction projects including progress, logistics, quality, cost and client relations.
• nt of quality, safety, health and environment issues.
• Project planning, including ensuring the production of the detailed project plan.
• To provide effective and efficient site administration, meetings and reporting.
• To plan and organize various statutory inspections.
• To act as client representative, managing the daily running of the project.
• To facilitate progress meetings and produce project reports.
• To update the master programme
• To manage the flow of project information between the team and the client, through regular meetings and written communications.
• To manage other consultants and the professional team.
• To assist with the procurement and appointment of other consultants as needed.

We are looking for passionate individuals who are keen to explore opportunities in HR Consultancy !

Perks of joining us:

• One to One mentorship

• Personalised training

• Exposure to both candidate and client management

What do you need to possess?

• Keen interest in learning more about HR Consultancy

• Outgoing Personality / Keen to engage with people from different backgrounds

• A degree in any discipline

If you’re keen to find out more, feel free to email me at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Support the project to ensure prompt delivery and implementation with quality.
• Participate in discussions with stakeholders and may propose solutions that will meet business objectives and document the solutions and business rules into the Business Requirement.
• Collaborate with the stakeholders and team leads so that the agreed project timeline will not be impacted.
• Translate the business requirements into test scenarios, conditions and expected results for user acceptance testing.
• Accountable for the execution of user acceptance testing and results are updated with proper documentation.
• Track and monitor the outstanding defects and work with Information Technology in resolving the tickets promptly and within the agreed timeline.
• Arrange & lead checkpoint discussions on defects with Information Technology, where needed.
• Prepare training guides & train the stakeholders.
• Perform post deployment verification of the system after implementation.
• To embrace our “Innovation” value, she/he will actively seek continuous improvements in her/his area of expertise thus remaining relevant to the business.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Working Hours: 5 days office hours

Duration: 6 months

Salary: Up to $3.2K (Depending on experience)

Portfolio: Business Process Streamlining

Job Scope:

• Clear documentation of processes

• Review and develop streamlined processes

• Train and implement new processes

• Reduce Waste & Improve efficiencies

• Project management & administrative support

• Completion of tasks/assignments according to given timeline

Job Requirements

• Min. A level/ Diploma in any field

• Proficient in Microsoft Office Suite

• Working experience with ERP systems

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Job Summary:

We are seeking a skilled Business Analyst to join our dynamic team. The ideal candidate will be responsible for bridging the gap between business needs and technology solutions by analyzing requirements, designing systems, and ensuring effective implementation. You will work closely with business stakeholders, IT teams, and external partners to ensure successful delivery of solutions that drive operational efficiency and business growth.

Key Responsibilities:

• Requirements Gathering: Work with stakeholders to understand business objectives and translate them into technical requirements.
• Analysis & Documentation: Document business and technical requirements, workflows, processes, and system integrations in detail.
• Solution Design: Collaborate with software developers, architects, and technical teams to design solutions that meet business requirements while ensuring scalability and performance.
• Process Improvement: Analyze current business processes and identify areas for optimization and efficiency improvements through technical solutions.
• System Integration: Work on system integration projects, ensuring that various systems and platforms communicate effectively and data flows smoothly across them.
• Testing & Validation: Assist in the development and execution of test plans, including user acceptance testing (UAT) and post-implementation validations.
• Stakeholder Communication: Act as a liaison between business units and technical teams, ensuring clear communication and understanding of project objectives.
• Project Management Support: Provide support in project management activities, including timelines, risk assessments, and reporting progress to stakeholders.
• Technical Documentation: Create and maintain system documentation, including Business Requirements Specifications, data models, process flows, and architectural diagrams.
• Training & Support: Provide training and support to end-users and stakeholders to ensure the proper use of new systems and solutions.

Responsibilities

• Handle operations in the cruise division which includes planning and arranging ground transportation, hotel bookings, shore excursions and other related services.
• Assist with field work when cruise ships or guests are in town.
• Work over the weekends and during public holidays may be required when cruise ships or guests are in town.
• Assist with the planning of ground operations prior to ship / guests’ arrival.
• Manpower planning for staffing on the ground during field operations.
• Create new and unique tour programs.
• Provide invoices for accounting to close after each cruise assignment.
• Assist with ad-hoc duties assigned.

Requirements

• Proficient in MS Office
• Able to work during weekends and public holidays when required

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.