About the Role:

The SEAA region comprises markets that demonstrate tremendous potential for growth and will focus on deepening our footprint and brand growth through enhanced clienteling, and strengthening capabilities and infrastructure.

To bring to life the strategic intent of SEAA, the Business Finance function will be agile and dynamic, founded on insights from advanced analytics and tools, proactive business partnering with the aim to influence strategic decision where possible.

With the ever-changing business environment and technologies, there have been significant changes in the role of the Business Finance function, as it pivots towards a more predictive and analytical future as opposed to descriptive analysis.

We shall no longer just report the news but help make the news - connecting internal and external insights and proactively driving and shaping the governance of the local, regional and global agendas to make informed business decisions.

Being the Head of Business Finance, SEAA, you will be acting as the functional CFO in working with the regional stakeholders by acting as their sounding board, advocate and challenger and building a strong understanding of their business strategies. You will also be working in strong partnership with the market Business Finance team in delivering their mission of the function.

Impact You Can Create in the Role:

• Partner with market business finance to ensure the global guidelines are cascaded to the markets by taking into consideration local relevancy.
• Lead the effort around Medium-Term Planning (MTP) and responsible for the heavy lifting.
• Explain the Budget and MTP guidelines, why certain decisions are being made, share best practices etc.
• Be the sounding board and challenger to the markets and offer coaching to them in delivering their mission.
• Partner with the regional stakeholders to develop and maintain financial modelling, perform ROI analysis, provide forecasts, and budgets to support operational and strategic planning.
• Provide dedicated support on Property & Portfolio through the lens of business finance.
• Stay abreast with industry trends and intelligence, and best practices such as macro factors and recommend appropriate course of strategic actions.
• Break down Global guidelines to adhere to regional guidelines and targets.
• Consolidate and submit all the different reports to the global teams of good quality and accuracy and in a timely manner.
• Work in strong collaboration with the Sustainability Performance team for North Asia and SEAA to enable CSRD for SEAA.
• Orchestrate the consolidation of the budgeting and forecasting plan across SEAA.
• Assess and improve financial processes and systems to enhance efficiency and accuracy.
• Prepare presentations for regional / global leadership teams and stakeholders communicating financial performance and strategic recommendations.
• Establish and monitor key performance indicators and financial metrics to identify trends and opportunities for improvement.

You are Energised by:

• Work in strong collaboration with the market business finance teams to establish systematic approach in performing financial modelling, to maintain consistency in tracking data and translating insights for decision making.
• Being the advocate to the SEAA market and acting as the key enabler to their business strategies.
• Foster a strong business finance community with the market business finance teams and act as the sounding board and challenger to them.
• Support market business finance to elevate their capabilities, from executional to being a true strategic partner to the business.

What You Will Bring:

• Concrete experience with proven track record in the capacity of Business Finance gained from sizeable companies.
• Demonstrate strategic financial planning and leadership skills in coaching and fostering a team for professional growth.
• Proven ability to perform effectively in a team-oriented environment along with strong stakeholder management skills.
• Self-motivated, flexible, and adaptable to changing priorities and new challenges.
• Outstanding analytical skills and strong attention to detail.
• Ability to think critically and creatively, and exercise good judgment.
• Ability to quickly grasp new concepts and work in a high-performing culture with time-sensitive deadlines.
• Well-developed oral and written communication skills in English, including an ability to communicate complex subjects to a less technical audience.
• Good commercial awareness and business acumen.
• Well versed with data and to ride on data to inform decision making.
• Visionary, Holistic thinking and able to connect the dots.
• Be innovative in looking for new ways of doing things with out-of-the-box thinking.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Job Description
• Drive efforts to achieve and exceed sales targets by effectively onboarding clients and fostering strong client relationships.
• Conduct outbound cold calls to prospective clients (employers/business associations) with follow up emails
• Research and identify new leads online
• Support employer onboarding and provide customer service
• Maintain relationships with employers through regular communication

Requirements
• A strong affinity for interpersonal communication and relationship building.
• Excellent verbal and written communication skills.
• Proactive approach to identifying innovative solutions and opportunities for engagement.

Job Description
• Drive efforts to achieve and exceed sales targets by effectively onboarding clients and fostering strong client relationships.
• Conduct outbound cold calls to prospective clients (employers/business associations) with follow up emails
• Research and identify new leads online
• Support employer onboarding and provide customer service
• Maintain relationships with employers through regular communication

Requirements
• A strong affinity for interpersonal communication and relationship building.
• Excellent verbal and written communication skills.
• Proactive approach to identifying innovative solutions and opportunities for engagement.

The Job:

• Manage and oversee faculty development initiatives
  • Assist in tracking and monitoring the faculty’s performance
• Manage and oversee tenure-track and tenured faculty recruitment initiatives and activities
  • Responsible for planning, initiating and outreach to identify potential candidates for the faculty’s position
• Manage and oversee non-tenure track structured faculty appointments and re-appointments
  • Responsible for managing the end-to-end process of faculty appointment and re-appointment
• Manage and oversee the annual faculty performance appraisal exercise
  • Coordinate and oversee the annual faculty performance appraisal process, ensuring timely completion and adherence to institutional policies and procedures
• Coordinate and oversee the entire faculty promotion and tenure process, ensuring compliance with institutional policies and procedures
• Manage and oversee the nomination of faculty for local and international awards

The Requirement:

• A recognized degree in Engineering / Science with minimum of 3-5 years of relevant experience in the administration in an Institute of Higher Learning

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Role Overview

Join our dynamic team as a Business Consultant specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

This role is a pivotal member for Financial Planning and Analysis (FP&A) across Bridgestone Asia Pacific, India and China (BSAPIC) including Regional Head Office (RHO) Functions. The incumbent is required to support the Regional Management by leading financial reporting, forecasting, budgeting, and simulations. The incumbent will lead RHO FP&A to work closely with RHO Functions, Group Companies (GC) and Global Head Office (GHO) Finance to ensure accurate financial reporting, data-driven strategic decision-making, and alignment of financial strategies with business goals, while delivering timely, high-quality results.

Key Responsibilities

Financial Planning and Management Reporting

· Drive Management Reporting and Financial Planning cycles, including long-term strategic planning and periodic forecasting forecast, budget and Mid Term Plan.

· Develop and coordinate the BSAPIC enterprise process for forecasts, budgets, and mid/long-term plans:

1. Understand global reporting requirements and inputs needed for accurate financial figures and scenarios.

2. Propose and implement processes involving RHO Functions and GCs to meet deadlines and ensure decision-making readiness.

3. Monitor progress, identify roadblocks, and adjust plans as needed.

· Consolidate financial results and analyze financial performance of all companies and product group/channel in BSAPIC Region for Actual / Budget / Forecast.

· Create accurate and timely financial reports for senior management and key stakeholders.

Digital Transformation

· Drive digital innovation in forecasting, budgeting, and planning processes (mid-term, long-term).

· Contribute to the development of advanced financial systems for a data-driven approach.

· Design user-friendly, efficient reports accessible to users & SBU management.

· Be core member of Global projects relating to digital transformation for financial planning.

Financial Simulation and Scenario Analysis

· Design and maintain financial models for quick simulations to support decision-making for:

1. For regularly updated factor, including but not limited to volume (both sale and production), RMI, FX assumptions.

2. Plan and organize updates of factors with GHO, RHO Functions and GCs as required

3. Monitor accuracy of model and identify areas to revise and improve simulation formulas and assumptions.

Collaboration and Alignment

· Work closely with Corporate Planning Function to plan, arrange and revise if required for BSAPIC internal reporting and meeting schedules and calendar.

· Design and update Management Playbooks where required.

Leadership and Process Improvement

· Mentor and guide junior staff to enhance the finance team’s capabilities.

· Contribute to projects aimed at automating systems and streamlining processes.

· Offer financial guidance and support to Group Company Finance teams.

Job Requirements

· Bachelor’s degree in Accountancy or a professional accounting qualification.

· 10–15 years of experience in FP&A and Accounting, including at least 3 years in team leadership and regional management accounting & reporting.

· Minimum 2 years of experience in manufacturing costing and analysis.

· Exposure to multinational corporations, with a focus on the APAC region.

· Advanced proficiency in MS Excel; experience with Power BI and SAP is an advantage.

· Strong knowledge of financial concepts, accounting principles, and financial modeling techniques.

· Excellent analytical skills with the ability to interpret large datasets and communicate insights effectively.

· Fluent in English, with excellent communication and presentation skills.

· Strong planning, organizational, and detail-oriented mindset.

· A proactive and collaborative team player with a positive attitude and self-motivation.

Job Scope:

Market Intelligence

• Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
• Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
• Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
• Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

• Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
• Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
• Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

• Support Business Group’s annual business planning process

Requirements:

• Min Degree in Business or Economics or related discipline
• At least 3-5 years of experience

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

You will be responsible for ensuring the day-to-day operations are in accordance to established policies, procedures and internal controls.

Your duties and responsibilities include general administrative duties, processing and managing customer accounts accurately and on a timely basis. You will also be required to liaise with 3rd party payers on contract negotiations and attend to queries as needed.

Requirements:

• Diploma with at least 2 years’ working experience, preferably in an administrative role.
• Proficient in IT data tools/ information system. Prior experience and knowledge of Microsoft Office applications and Enterprise Resource Planning (ERP) systems like SAP would be an added advantage.
• Service oriented and customer focused.
• Pleasant personality with good interpersonal and communication skills.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities:

• Designing hairstyles and performing a wide range of beauty hair services
• Provide consultations and advice to customers
• Demonstrate and sell hair care products and cosmetics
• Constant upgrade of relevant knowledge through working with peers
• To keep up with the latest beauty trends
• Always keep up with latest beauty trends

Qualifications & Requirements:

• Relevant experience in this industry
• Knowledge of hair type & beauty
• Possess communication & interpersonal skills
• Able to work under pressure
• Can withstand long periods of standing
• Willing to learn

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous