Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

• Oversee contract execution and monitor installation progress, ensuring timely delivery through coordination with clients, consultants, and subcontractors.
• Prepare and review method statements, shop drawings, technical submissions, and work progress reports for M&E-related tasks.
• Liaise with stakeholders to resolve technical and site issues, and coordinate with authorities for inspections, testing, and commissioning.
• Assist in procurement of materials, equipment, and labour within budget while supporting project negotiations.
• Apply expertise in Data Centers, DfMA, and specialized systems such as VAV/VRV, chillers, chilled water pipes, and lighting control systems.

Requirements:

• Diploma in Mechanical/Electrical Engineering or equivalent.
• At least 2 years of experience handling and monitoring the progress of projects in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Work closely with the team to troubleshoot issues, ensure timely delivery of models, and maintain accuracy in BIM documentation.
• Ensure CAD and BIM standards are upheld, and workflows comply with company policies and project requirements.
• Support project teams by managing RFIs, creating presentations using BIM models, and handling related project tasks.
• Prepare and print drawings for production, create presentation materials, and participate in design and model reviews.

Requirements:

• Diploma in Civil Engineering or equivalent.
• At least 5 years of 3D modelling and Autodesk Revit experience in Construction Industry.
• Proficient in AutoCAD, Civil 3D, 3dsMAX
• Able to understand building design drawings and architectural shop drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As an API Functional Business Analyst, you will serve as a key liaison between technical teams and business stakeholders in the successful delivery of API solutions. Your role will involve gathering, analyzing, and documenting requirements to enhance our API offerings, ensuring they meet the business needs and comply with industry standards.

Key Responsibilities:

• Gather and document business requirements for API functionalities from stakeholders.
• Payment Experience is must
• Translate business requirements into functional specifications for technical teams.
• Conduct analysis of existing APIs and provide recommendations for improvement.
• Collaborate with developers to ensure understanding and execution of requirements.
• Define API testing strategies in coordination with the testing team.
• Facilitate discussions on API design, usability, and performance with stakeholders.
• Monitor API performance and propose enhancements based on user feedback and data analysis.
• Maintain comprehensive documentation, including API specifications, user guides, and training material.
• Stay updated with industry trends and best practices regarding API development and implementation.

Qualifications:

• Bachelor's degree in Computer Science, Business Administration, or a related field.
• Minimum 5 years of experience as a Business Analyst with a focus on APIs.
• In-depth knowledge of API technologies, standards, and best practices (e.g., REST, SOAP, JSON, XML).
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Experience working with cross-functional teams and translating technical concepts for non-technical stakeholders.
• Excellent communication, documentation, and presentation skills.
• Familiarity with Agile methodologies is a plus.
• Passion for technology and a keen interest in improving business processes through API solutions.

Maltem Singapore is currently seeking a Business Analyst for our Investment Banking Client.

Summary:

• In this role, you will be engaged in a program covering the implementation of Recording and Surveillance for selected voice and chat channels, and the set-up of required controls, and our Client requires an experienced Consultant with strong business driven mindset to assist in the delivery.

Responsibilities:

Stakeholder Management

• Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:
• Collect, analyze and document business scenarios for the use of voice and chat channels.
• Understand business interactions with clients and other external counterparties, and their expectations when communicating within the Bank.
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls.
• Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:
• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors.
• Technical controls around proper archiving, security and surveillance of channels.
• Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks.
• Obtain validation of APAC plans by global stakeholders through the established governance.

Project Management

• Track functional aspects of projects: business cases, operational controls, conduct risks and scenarios, legal requirements, awareness & training.
• Maintain synchronization with global and regional IT teams on their deliveries of archiving and surveillance solutions as well as technical controls to mitigate IT risks.
• Report progress and address project risks and issues with senior management.
• Contribute to providing regular updates in monthly steering committees and ad-hoc presentations.

Mandatory Requirements:

• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties.
• Familiar with the technical set-up, usage, recording and surveillance of Voice and Chat communication channels which are most popular in APAC and globally.
• Knowledge of end-to-end technical flows into archiving and surveillance back-end systems.
• Comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management.
• Fluency in Mandarin is a plus.

Soft Skills:

• Excellent interpersonal skills in verbal and written communication, listening skills, negotiation skills, ability to reach a consensus with multiple parties
• Attention to detail to guarantee the accuracy and completeness of information presented to management
• Anticipation and analytical skills reflected in a thorough analysis of usage scenarios and corresponding risks, processes and controls
• Strong ownership of deliverables and outcome translating into proactive stakeholder, action and problem management

Project Manager (Warehouse Management System- WMS)

• 5 days work
• 830am-6pm
• $5000-$7500
• Bukit Merah

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

• Manage and oversee the implementation and transformation of key banking projects to streamline business operations, enhance operational efficiency, and drive innovation across the bank.
• Establish and improve operation processes with cross-functional teams including IT applications
• Utilize business process engineering methodologies to analyze, redesign, streamline and optimize key processes within various teams including but not limited to KYC process, Operations, Risk management, Reporting, etc.
• Work closely with stakeholders to identify process gaps, initiate projects, working closely with the relevant teams for implementation.
• Implement change management strategies to facilitate the bank’s adoption of new operations, technologies, and digital solutions.
• Collaborate with the relevant teams to leverage technology solutions and automation tools to support process improvement initiatives and digital transformation efforts.
• Coordinate any operational or technical issues post-implementation in collaboration with support teams
• Identify potential areas for digitization and automation to improve operational efficiency, enhance customer experience, and drive cost savings.
• Communicate project milestones, risks and outcomes effectively to stakeholders, maintaining clear and consistent update to assess the effectiveness of transformation initiatives.
• Any ad-hoc reporting, coordination or implementation as required for bank’s operations

Requirements

• Bachelor’s degree in Finance, Information Technology, or related field
• At least 7 years of experience in project management, business process engineering, and digital transformation within the banking or financial services industry.
• Background in consulting with a focus in banking operations is desirable
• Demonstrated experience leading cross-functional teams and managing complex transformation projects from initiation to implementation.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to identify process improvement opportunities, analyze data, and drive data-driven decision-making.
• Proven ability to adapt to a fast-paced, dynamic environment

Only shortlisted applicants will be notified.

• Working Day:5.5 days work
• Working Location: JEM, Plaza Singapura, Northpoint City (Discuss during interview)
• Salary Range: $2,700 - $3,000

Job Description:

1. Services (Front of House):

• Responsible for setting-up and handling work station(s) assigned.
• Be attentive to guests’ request efficiently and effectively.
• Serve food & beverages in accordance to Restaurant and regulatory standards.
• Ensure cleanliness and work order in compliance with standards at all times
• Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
• Attend to guests’ queries, feedback and complaint timely & professional

2. Kitchen (Back of House):

• Responsible for preparing, cooking and presenting quality cooked safe products to our guests.
• Prepare food orders accordance to the standard recipes, portion controls and presentation specification as set by the Company.
• Ensure all kitchen equipment are well maintained at all time.
• Ensure all stocks and ingredients are restocks/sufficient.
• Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements and handling techniques

3. People Management:

• Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.
• Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience.
• Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.
• Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.
• Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.
• Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.
• Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Sales Building Management:

• Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
• Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

5. Workplace Safety & Security:

• Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
• Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.
• Ensure all workplace safety policies procedures are maintained and adhered to at all times.
• Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.
• Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.
• Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements

6. Others:

• Perform any other additional responsibilities as assigned by Restaurant Manager.

Requirements:

• Candidate must possess at least Degree in Food & Beverage, Hospitality, Hotel Management or equivalent.
• Require to work on rotating shift basis which include weekends and public holidays.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and coordinate Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

4. Provide Japanese language support to staff in other departments, where appropriate.

5. Provide administrative support.

6. Plan and organize visitations to clients (new business/renewal/claims happenings).

7. Develop good relationship with clients to maintain and enhance existing clients’ business.

8. Plan renewal strategies for Japanese corporate clients.

9. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

10. Prepare referral form, issue Cover Notes and collect of premiums.

11. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 3 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Team

Our organization's mission is simple. It is to:

Contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to our Sales counterparts. We will do this through a maniacal focus on people, process, and tools. The Business Development organization will be anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. When executed well, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

While accomplishing this mission, we strive to be a team that always “puts our Cloudflare hat on” and focuses on the best interests of the company.

What you’ll do

We’re looking for someone who has extensive Sales, Operations, and management experience who can help build the operational infrastructure for our Business Development team. While building this infrastructure, the candidate will also be responsible for executing on quarterly targets, ideating on ways to scale the team, and preserving our collaborative culture. While the role is defined today, we expect the next 12 months to bring change and new challenges including helping to develop a growing team of extraordinary managers.

Responsibilities

• Drive a solid base for the operational infrastructure for the Business Development team. This includes data syndication, building effective prospecting motions, implementing tools and technology, and driving effective handoffs with Sales.
• Develop and maintain effective partnerships with Sales, Marketing, Operations
  • Sales - Mutual understanding of handoffs, qualification criteria and pipeline quality/quantity
  • Marketing - Quality/Quantity of MQL’s, campaign measurement & effectiveness, messaging development
  • Operations - reporting, process improvements
• Stay up to date and infuse industry best practices on effective Business Development strategies into the organization. Collaborate internally with other regions to learn/share on what's working.
• Managing a group of 35+ (expected to grow) Business Development professionals and managers. This is a 2nd level leadership role.
• Build and execute on a career planning strategy that fulfills our vision to have the BDR team a company-wide incubator for talent
• Recruit, interview, and hire BDRs at scale

Requirements

• At least 10 years’ experience leading a sales team of BDRs or Account Executives, of which at least 5 years’ experience in scaling a team of 50+ reps
• More than 10 years’ professional experience working in a rapidly growing technology company
• Bachelor’s degree required
• Proven track record of closing sales and exceeding quota
• Experience building career development programs for high performing individual contributors
• Experience with funnel management across multiple channels (inbound, upsell, outbound, marketing)
• Knowledge of using Salesforce and related systems (data tools, Lean Data, Sales Acceleration tools, etc.)
• Excellent project management skills
• Self-motivated and possess entrepreneurial spirit
• Comfortable working in a fast paced and dynamic environment
• Strong interpersonal communication skills (both verbal & written)
• Aptitude in learning technical concepts & terms
• Demonstrate excellent communication skills

JOB SUMMARY

• The role holder will be accountable for business change and transformation of the Transaction Banking business and core business enablement initiatives. The successful candidate will be responsible for driving and executing TB Sales Enablement program. The goal of the program is to enhance Sales performance for TB Sales by working closely with other Sales Performance Management (SPM) functions, Regional Corporate Sales Heads & their Sales teams, Global functional Corporate Sales Heads (CTF, SSD, Trade Utilization and Global Content & Proposal Management) and partner Cash & Trade Product Managers, TB Finance, and TB COO teams as well as CIB Business Development team.
• In addition to the above, the role holder will be involved in delivery of key TB business change strategic initiatives and associated processes designs and improvements to meet business growth aspirations and risk reduction, whilst strengthening ways of working, execution, deliver outcomes, and ensure best in class capabilities are embedded into BAU.
• The role holder will bring a strategic mindset with focus on hands-on delivery and oversight over the outcomes and must be comfortable dealing with ambiguity and building strong stakeholder relationships and communication channels across TB. The role holder will work closely with Senior Executives, Business Heads, and cross-functional teams to ensure successful delivery of the programme and alignment with business objectives.

RESPONSIBILITIES

Sales Enablement Program

• Collaborate with internal stakeholders, external consultants and SPM team to design and execute the workstreams within the Sales enablement program.
• Deliver a standardized Sales methodology and processes, instil pipeline discipline, and increase revenue realization.
• Collaborate with TB Finance and agree on key metrics to measure success and to ensure successful implementation of sales enablement program

Strategy and Execution

• Support the TB business change agenda.
• Execute a business-aligned enablement change plan (including KPIs to ensure the initiatives are embedded and adopted).
• Drive excellence in business enablement, through identifying and delivering business success requirements. Monitor and report on the realisation of benefits from the enablement initiatives, supporting them in meeting objectives.
• Drive assigned workstreams by gathering and analysing information, formulating, and testing hypotheses, and developing recommendations.

Programme Management

• Govern business change projects, including ensuring requirements, timelines and detailed plans are produced and managed, tracking projects to ensure on-time delivery within scope and budget, with the flexibility and agility to change and adapt as you go.
• Ensure good programme governance through programme / project disciplines, oversight committees and correct documentation of programme plans, approaches, and documentation (as outlined in the Bank’s Programme Governance Policy and Project Management Standards).
• Produce clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Set a consistent methodology for measuring baselines and tracking/reporting benefits, tracking of transformation programmes at key milestone level (investments, costs, and benefits).
• Manage relationships with business and functional stakeholders on related projects.
• Support effective communication strategies.

Change Management

• Facilitate the delivery of business change programmes, ensuring appropriate programme structure, tracking, reporting and governance.
• Design and implement tools to support the TB business change and enablement agenda. Support TB in adopting the change, with all necessary training, resources, skills, and support in place.
• Work closely with business units across the organisation to ensure they are prepared for the change, addressing any concerns or resistance.
• Where specific subject matter expertise is required, bring together and facilitate the optimal outcome for TB and the Group and communicate it in a clear and compelling way to key stakeholders.
• Work closely with TB businesses impacted by relevant initiatives and changes to solve issues and spot opportunities as they arise.
• Ensure that all change management deliverables are completed on time and to the required standard.
• Develop and execute effective communication plans to inform and engage all relevant parties about the change. Prepare supporting documents and presentations.
• Establish mechanisms for gathering feedback on the change process, and make necessary adjustments based on this feedback.
• Ensure end-to-end delivery of business enablement initiatives and facilitate effective handovers to BAU.

Risk Management & Governance

• Ensure risks are appropriately managed with the Risk Appetite, supporting mitigation and resolution of risks and issues which may impair delivery, escalating unresolved risks/issues.
• Identify, escalate, and support in the resolution of issues that have the potential to hinder or delay the implementation TB initiatives.
• Support the resolution of any issues or conflicts arising within the book of work. Work with other key project teams in TB or the Group to ensure inter-dependencies are appropriately considered and managed.
• Manage audits and assurance reviews, both internal and external.​​​​​​​

Enterprise Agility & Business Efficiency

• Support the delivery of large-scale business enablement and change agenda, ensuring execution across the highest value items.
• Focus on streamlining and improving business efficiency (not limited to people, process, and technology) and touchpoints to support TB revenue production, utilizing lean six sigma methodology as appropriate.
• Collaborate with cross-functional teams and support in the identification of opportunities for improvement and develop solutions that address these needs.
• Embed a mindset across TB to measure success in simplifying processes and activities.
• Proactively propose improvements, enhancements, and simplifications across TB, obtaining buy-in to implement will be a plus.

​​​​​​​

People and Talent

• Champion and act as a role model of the Group’s values and culture.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Qualifications and Skills:

• Bachelor’s degree
• Track-record of driving demonstrable commercial change within current/ previous role or team

Our Ideal Candidate

• 5+ years of relevant work experience in a sales / origination, strategy, or analytical role, preferably in financial services sector
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious, and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking

Role Specific Technical Competencies

• Effective governance
• Risk escalation and awareness
• Effective Quality
• Effective Training
• Effective Communication
• Business Markets ​​​​​​​
• Financial Analysis
• Risk Management
• Planning: tactical , strategic
• Managing Change
• Relationship management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description & Requirements

JOB DESCRIPTION

Job Title

Senior Manager (Japanese Business - Marketing)

Occupation

Senior Manager

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

Purpose of the role

Enhance Regional Governance and Asia strategy through;1) ensuring HO functions to be mindfull and aware of actualities of branches, 2) planning new initiatives for execute Asia strategy and enhance gavernance framework in APAC, 3) navigating various parties to give shapes to their initiatives and promote/implement their functions and goals, 4) monitoring functionalities of existing frameworks and improving them as necessary

Job Responsibilities:

• To ensure/support implementation of the Bank’s global/regional initiatives/projects associated with each BU/CC, Tokyo HQ and MUFG groupe entities, and/or facilities in APAC branches
• Monitor Branch/fanctions financials and support improvement
• Closely monitor COOI expenses of Branches in charge and proactively support them to achieve the expense target. Closely monitor net profit of Branches in charge and ensure they’re profitable. Support them in establishing a robust platform that can be profitable in any stressed situation.)
• As BU/CC/Branch liaison: Understand and support Branches comprehensively and deeply to solve their management issues in terms of responding to/enhancing 1) Regulatory affairs, 2) Internal Audit, 3) Governance, 4) Human Capital, 5) IT/Ops and 6) BS management
• Co-work with Branch members and Regional HQ not only in COOI area but in other areas to train them and lift the standards.
• To contribute for further improvement of engagement and talent development for entire POA
• Ensure the Bank’s operation/activites in the face/midst of BCP
• Adherence to compliance

Job Requirements:

• At least 5 years of experience in Corporate Banking and Strategic Planning within the banking industry
• Minimum JLPT N1 Certification, a degree from a Japanese university or equivalent required to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office and across APAC on strategic planning activities
• Experience in leading projects
• Good communication skills, analytical ability and logical thinking

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068377

• Work closely with the team to troubleshoot issues, ensure timely delivery of models, and maintain accuracy in BIM documentation.
• Ensure CAD and BIM standards are upheld, and workflows comply with company policies and project requirements.
• Support project teams by managing RFIs, creating presentations using BIM models, and handling related project tasks.
• Prepare and print drawings for production, create presentation materials, and participate in design and model reviews.

Requirements:

• Diploma in Civil Engineering or equivalent.
• At least 5 years of 3D modelling and Autodesk Revit experience in Construction Industry.
• Proficient in AutoCAD, Civil 3D, 3dsMAX
• Able to understand building design drawings and architectural shop drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Oversee contract execution and monitor installation progress, ensuring timely delivery through coordination with clients, consultants, and subcontractors.
• Prepare and review method statements, shop drawings, technical submissions, and work progress reports for M&E-related tasks.
• Liaise with stakeholders to resolve technical and site issues, and coordinate with authorities for inspections, testing, and commissioning.
• Assist in procurement of materials, equipment, and labour within budget while supporting project negotiations.
• Apply expertise in Data Centers, DfMA, and specialized systems such as VAV/VRV, chillers, chilled water pipes, and lighting control systems.

Requirements:

• Diploma in Mechanical/Electrical Engineering or equivalent.
• At least 2 years of experience handling and monitoring the progress of projects in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position: Project Executive

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Kallang
• Salary: $2,500 - $3,000 + Performance Bonus

Requirements:

• Diploma in any industry

Jobs Scope:

• Prepare plan drawing and 3D drawing using AutoCAD
• To do colour scheme confirmation
• To tick off quantity of layouts
• Placing order for projects
• Prepare handover material/checklist for handover
• Prepare Master programme and ensure work progresses in accordance with schedule
• Coordinate all aspects of the project works with client, consultants and subcontractors
• Inspect work in progress on site to ensure quality is in compliance with drawing
• Attend site and coordination meeting
• Ad-hoc administrative tasks

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Synergy is a world leading consulting firm specializing in SharePoint technologies. Synergy delivers premier consulting, development, and training services to some of the largest customers in Asia. We are continuing to grow our team of talented professionals and are looking for individuals with a passion for technology.

Project & Service Management

• Lead, deliver, and maintain projects within time, scope, and cost, ensuring high-quality project delivery.
• Plan and establish project schedules, quality plans, budgets, and communication and risk management plans.
• Manage issues arising from scope definition and disputes impacting scope, schedule, and cost.
• Ensure accurate project cost/revenue forecasts and manage project financials effectively.
• Resolve project overrun issues and track project progress, reporting to Senior Management and Customers.
• Optimize resource utilization across teams to maximize productivity and minimize wastage.
• Lead the project and service team to ensure smooth project transition to operation per customer requirements and processes.
• Manage project operations to maintain service levels without financial penalties or security incidents due to negligence or lack of awareness.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors, effectively engaging stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Maintain a strong customer-service orientation.

Team Management

• Lead, guide, manage, and motivate project team members to deliver quality project work, eliminate project exceptions, and delight customers.
• Plan for optimal resource use across teams with project and technical competencies.
• Conduct performance reviews and maintain open communication with the team for continuous improvement.
• Ensure high individual and staff billability.

Ideal Candidate Qualifications

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Ability to lead, develop, and maintain respectful and trusting relationships.
• Proven track record in assuming overall responsibilities and managing large-scale projects.

Requirements:

• At least Bachelor’s degree and minimum 8 years of experience
• 3-5 years of experience in the field of Project Management in the IT Industry
• Previous experience running a large IT project of 6 months or longer
• Excellent English skills both written and spoken
• Good communication skills
• Detail-oriented and well organized
• Proficiency in MS Project, Word, Excel and PowerPoint

Note: This is currently a work from home position so candidates must have home internet service with at least 30MBPS.

Job Responsibilities

• Support IT Project Managers to perform due diligence on third-party service engagement following prevailing Third-Party Risk Management framework for new and existing service engagements.
• Support vendor onboarding and contract engagement processes including to perform service classification, risk assessment and materiality check etc.
• Maintain central contract register and contract repository for the entire IT organization.
• Understand the company’s local and Head Office rules, and local regulatory requirements (e.g. PDPA, MAS Outsourcing Guidelines etc) on vendor engagement and service outsourcing to ensure all due diligent checks are performed.
• Liaise with stakeholders, including vendors, IT Project Managers and Legal & Compliance Department, to review the clauses in new contracts to ensure all the clauses, including both legal and commercial terms, are acceptable.
• Play the role of contract owner to onboard and manage the contracts of onshore and offshore vendors with multiple sub-contracts.
• Establish procurement process and guidelines for IT Department, including RFP and tendering process.
• Establish rate card for standard goods and services as a benchmark for IT organization.
• Perform analysis on procurement pattern base on procurement history and contract register to seek benefit from vendor consolidation.
• Understand vision and strategies of IT Management to plan and implement initiatives accordingly.
• Propose and develop processes for new initiatives and operationalize them.
• Promote centralization initiatives across different teams within the Asia Pacific region to optimize resource utilization and improve process efficiency.

Job Requirements

• Bachelor's degree in a relevant field such as Information Technology, Business Administration, Law, Finance, or Procurement Management with minimally 7-10 years of working experience. Diploma with strong working relevant experience would be considered.
• Experience in working as centralized contract and outsourcing risk management function for mid-large-scale institution is essential. Financial Institution will be an added advantage.
• Understanding of contract management processes and generic contract terms and interpretations. Professional certification in fields of Contract Management, Procurement, and/or Vendor Management will be an advantage.
• Working experience in handling contract and outsourcing risk management in Financial Institution is not mandatory but will be advantageous.
• Experience in handling contracts for overseas branches is good to have.
• Understanding of Asia Pacific countries’ PDPA requirements and MAS’s guideline pertaining to Outsourcing, Technology Risk Management, Third Party Risk etc will have added advantage.
• Good communication and stakeholder management skills.
• Able to provide guidance and mentor junior staff.
• Independent self-starter as well as a great team player.
• Work location: One@ChangiCity

Job Responsibilities

• Develop and establish the Portfolio strategy for its goals, objectives and strategies in alignment with the bank's business priorities.
• Create a business plan and drive efforts towards achieving set goals.
• Develop Key Performance Indicators (KPIs) and a Balanced Scorecard and assess performance against established targets.
• Prepare, gather, and analyse data to create comprehensive financial, operational, and project reports for senior management's review.
• Manage a portfolio of IT projects and programs, evaluating risks, costs, and returns to ensure optimal outcomes.
• Set project priorities and ensure optimal allocation of resources.
• Monitor project progress and provide regular and accurate reports to stakeholders.
• Monitor risks across the entire portfolio and implement adjustments as necessary to mitigate potential issues.
• Develop and maintain the processes and technology platform/solution for systematic management the IT Portfolios.
• Oversee the department's budget, CAPEX (capital expenditures), and OPEX (operating expenses), optimizing costs.
• Prepare and present financial reports and budget plans to senior management for review and decision-making.
• Support the training and development of Business and IT team, enhancing overall team performance.
• Foster effective communication across departments and build collaborative relationships to ensure successful project outcomes.

Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking and Finance or equivalent
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology department.
• Minimum 3 years of working experience as Project Manager with proven hands-on experience in managing and delivering projects.
• Experience in managing CAPEX and OPEX.
• In-depth understanding of project and system development lifecycle.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Excellent communication, analytical, and problem-solving skills.
• Strong team management and collaboration skills.
• Work location: One@ChangiCity

Duration: 11 months contract

Location: Novena

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Ensure all regulatory licensing (e.g. lift operating permit, fire certificate etc) are submitted and renewed in a timely manner.
• Carry out routine inspection to look out for building defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified. Ensure scheduled maintenances are also carried out accordingly. Maintain and upkeep records for routine and ad hoc works carried out.
• Verify that the FM work was carried out appropriately before approving payment to contractors.
• Manage the Visitor Management System to ensure proper access control is done to facilitate staff
• Coordinate Resource booking of facilities and make necessary arrangement for preparations of venue for meetings and events according to schedule.
• Utilities tracking and monitoring and tracking of usage
• Manage car parking including collation of parking usages for recovery of car parking charges.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations, identifying the cause with follow up reporting on a timely manner.
• Executing various Green initiatives for building and maintaining premises to meet Green Mark standards (e.g. indoor air quality, utilities usage monitoring and recycling).
• Perform procurement function, i.e. establishing needs, sourcing, delivery and payment, as needed under facilities management.

Requirements

• Min. 2 years of relevant working experience in facility management is preferred
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.
• Strong time management skills, able to take challenges and feedback in stride and develop improvements.
• Good people skills, team player and a keen learner.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10892

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Seeking an experienced operational risk professional to join our Embedded Risk Management (ERM) team within the Global Banking and Markets (GBM) organization. In this role, you will support our front to back business franchise to manage and improve our operational risk profile. Your opportunity for high visibility impact includes analyzing the key risks and controls managed by GBM teams, dynamically responding to emerging risks, applying risk management tools to monitor and communicate to the leadership group, and sharing best practices to continuously improve risk management culture and the control environment.

OUR IMPACT

GLOBAL BANKING AND MARKETS
Our team of risk specialists is aligned with our Equities or FICC groups to deliver an integrated approach to serving our global client franchise. The ERM employs the components of the Risk Management Framework to continuously measure and assess levels of risk for existing/new processes for the businesses we support. In addition to being affiliated with specific product and/or functional areas, ERM partners with the Operations Risk Management (ORM) organization in order to improve consistency of risk measure and assessment practices.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Advise, challenge, inform line teams on recommended ways to mitigate risk; review action items to ensure that risk is being sufficiently addressed
• Manage operational risk events – developing and implementing remediation action items with key stakeholders while adhering to firm reporting guidelines
• Lead emerging market event and exposure scenarios where operational risk expertise is required (Sanctions / Default / Counterparty Events)
• Provide risk expertise in support of new businesses, acquisitions, and functional or regional process migrations
• Act as a culture carrier by embedding in the team or region; propagate a risk mind-set and awareness of the Risk Framework amongst staff
• Identify ways to share risk best practice across teams and functions, and with other business lines where like processes exist/there is exposure to similar risk
• Run regular risk meetings to review exception landscape across your business units, ask probing questions to establish potential market, client, and other risks which may be contained within our workflows
• Be comfortable leading coordination across teams during market events to manage information exchange and triage emerging risk
• Challenge the status quo – challenge the risk and control framework to further enhance the control environment. Work outside business unit and divisional boundaries to manage and improve the risk profile commercially
• Partner with the business lines to understand the residual risks that exist after issues are resolved and engage with Engineering and cross asset teams to apply lessons learned to improve our risk and control framework
• Risk Analysis – work with regional and functional groups to develop key risk indicators which can be used to monitor operational risk. Use these to drive the risk agenda with the leadership group, highlight areas of concerns and partner with line managers to develop, execute and monitor progress on remediation plans
• Risk & Control Self-Assessment (RCSA) – work with line managers in ensuring the quarterly RCSA risk and control review accurately reflects the current risk environment and quality of operational controls. During these reviews, define thematic RCSA issues to help structure remediation plans regarding significant open risks or control deficiencies
• Work closely with other risk managers across locations supporting Front Office, Operations, and Engineering to share key initiatives and develop integrated risk solutions

SKILLS & EXPERIENCE

BASIC QUALIFICATIONS

This role requires an energetic self-starter that can liaise with various Global Banking and Markets teams both regionally and globally. Solid understanding of the Global Banking and Markets franchise offered by the Firm and experience within a risk management context are required. Strong interpersonal and analytical skills along with an interest in the broader control environment within financial services are essential to succeed in this role.

• Strong control mindset with a passion for risk management
• Excellent communication skills to clearly articulate issues and ideas with different levels across Global Banking and Markets stakeholders
• Strong analytical skills with an ability to understand complex workflows, and excellent attention to details
• Innovative, including a keen eye for identifying areas of control enhancements and automation which have practical value. Good influencing skills to challenging the status quo and continuously enhance the control environment. There is also opportunity within the role to learn and apply advanced analytics software to develop low code risk management solutions
• Ability to perform data analytics using metrics to identify trends and themes
• Sound time management skills to be able to effectively prioritize and multi-task
• Drive and motivation to improve personal performance, broaden knowledge, work intensely towards extremely challenging goals and persist in the face of obstacles or setbacks
• Good interpersonal and teamwork skills to collaborate as a global team and build strong relationship with key stakeholders across Divisions
• Keeps current with emerging business, economic and market trends

PREFERRED QUALIFICATIONS

• Solid knowledge & experience in the Financial Industry
• Prior experience in Global Markets Operations and with / in sales and trading
• First Line or Second Line Risk functions, Internal Audit, Regulatory background and / or experience is a plus
• Project management skills
• Strong Microsoft skills
• Risk management certifications, such as CERP

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Attain Analytics Group is a Singapore company and partner to various global leading analytics software vendor.

Attain is hiring. Our focus is in Office of Finance solutions, core finance reporting and performance management processes (from planning, budgeting and forecasting to financial reporting, consolidation and lease accounting). Our solutions enable finance function to Plan Better, Report Smarter and Analyse Faster. Our Customers include growing SMEs, Listed Companies, MNCs and Public Sector organisations.

We are expanding and are looking for highly analytical, self-motivated Individuals to join us, working alongside with more experienced project team members and architect multi-dimensional data models, create actionable reports, dashboards, planning and budgets templates to drive data-driven decision making culture for our customers.You will have opportunity to work alongside with more experienced project team members and architect multi-dimensional data models, create actionable reports, dashboards, planning and budgets templates to drive data-driven decision making culture for our customers. Your functional or technical expertise and business acumen will be essential to nurture customers, drive platform adoption and repeat purchases.

• You work with a team, driving Planning, Reporting and Analytics transformation in the Office of Finance with CFOs to provide stewardship in their organizations.
• You implement Management Dashboards, Planning, Budgeting, Reporting and Consolidation applications through Enterprise Performance Management Platform
• You will have opportunity to work on projects that can range from proof of concept to full scope implementations
• You ask questions, determine requirements and needs of the customer
• You design and develop application, taking performance, reporting, workflow, other considerations of customers and turning them into actionable tasks for project delivery.
• You develop application training guide and train customer to ensure project handover and success.
• You will also be required to carry out Pre-sales product demonstration and provide event or trade show support
• You will be provided with the necessary training to be enabled on the software that we use.

• Salary: $3000-$4300
• Working days: 5 days
• Location: Alexandra ( near Labrador mrt)

Responsibilities:

• Generate and follow up childcare leads
• Generate and follow up donation leads
• Build relationship with major donors

Requirement:

• Diploma or degree in business / marketing

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Summary

Clifford Chance has an aspiring global strategy which puts clients at the very heart of everything the Firm does. We have a clear mandate around developing our existing strengths and relationships whilst increasing our market share in new areas.

Our Client & Market Development (CMD) function is pivotal in making the Firm's vision a reality. CMD works strategically with our Global Business Units – all with the same vision "to be the global law firm of choice for the world's leading businesses of today and tomorrow".

The firm has unrivalled scale and depth of legal resources across the key markets of the Americas, Asia Pacific, the Middle East, Africa and Europe, and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

The purpose of this role is to lead the business development and marketing function in South East Asia, by engaging with senior leadership to define the strategy, and delivering on the execution of a diverse range of client, practice and marketing programs and initiatives. It will involve working collaboratively with local, regional and global business development and marketing teams, partners, lawyers and other stakeholders.

Key Responsibilities

Clifford Chance seeks an experienced professional to lead its Client & Market Development strategy for South East Asia. This is a strategic role that requires a considered individual who can influence and engage with senior leadership and stakeholders, and lead a team to deliver value across every aspect of the client & market development strategy.

You will lead a five-person Singapore-based team that works across South East Asia with specific oversight of certain practices. Coverage for the role includes Singapore, Thailand, Malaysia, Vietnam, the Philippines and Indonesia, while working closely with the India focus group. The South East Asia team is part of the APAC Client & Market Development (CMD) and Brand, Communications and Marketing (BCM) team, which consists of over 30 members across our seven offices.

You must be a proven collaborator, a strong team player and be comfortable taking ownership of the tasks at hand. You will be credible, engaging and considered, with the ability to build relationships across many levels of business.

The successful candidate must have experience in developing clients, sectors, practice areas and markets, preferably in law firms or other professional services businesses. Ability to innovate and improve existing processes is highly valued.

Strategy

• Lead the development of strategic plans for South East Asia which align with the global strategy, assessing needs, market developments, risks and opportunities.

• Oversee the execution of the client and marketing strategy for the Southeast Asia practice with a particular focus on the development of key client relationships.

• Ensure the practice areas and client teams are managing marketing spend effectively and in line with budget, with ROI on key strategic client investments/initiatives.

• Work with regional stakeholders to lead on the development of client, product and/or sector strategy (especially in new areas), ensuring the right partners are deployed on the right client relationships and BD opportunities, with adequate support from the team.

Clients, Markets and Products

• Drive a more disciplined client outreach and client relationship activity across the product groups, ensuring priority is provided to GSC, core and key clients of the firm. This includes taking a lead role in client planning, client development and client feedback, and fostering a stronger client listening culture to maintain in-depth insights of our clients’ businesses to support the delivery of outstanding client service.

• Lead on strategic revenue generation opportunities for the South East Asia practice. Identify and co-ordinate cross-selling opportunities across practice areas, sector specialists and relationship partners, and encourage partners to win work in teams. This includes managing the cross-practice production of strategically significant RfP responses, pitches and credential statement.

• Drive cross-practice collaboration around our Southeast Asia focus groups, including in relation to roadshows in key markets including Indonesia, Thailand, Malaysia, the Philippines and Vietnam. Work closely with the India focus group on India-related business development.

• Work with partners and Business Professional teams (including commercial pricing and legal project management) to enhance and improve our commercial offering and efficiency.

Brand, Communications and Marketing

• Work closely with the regional BCM team on building our profile and brand across for South East Asia market, including proactive reputation management, market positioning and profile-raising plans.

• Take an external view with the aim to build profile and pipeline opportunities (e.g. sponsorships, PR, thought leadership and other marketing campaigns).

• Oversee multiple marcomms projects, including the delivery of directory/awards submissions, client collateral and product positioning statements.

• Deliver on key strategic client initiatives, campaigns and events for the Southeast Asia practice, ensuring strong cross-practice involvement and collaboration on all flagship initiatives, with a view to deliver strong ROI and revenue generating opportunities.

Operational Management

• Lead/support firm-wide projects for the function to improve processes and increase efficiency of the team.

• Ensure utilisation and compliance of key client systems e.g., InterAction, Foundation, Pandora, etc.

• Manage distinct additional firm-wide or practice specific projects as required.

Team Support and Management:

• Create a fun and fulfilling team environment focused on strategic outcomes and high performance.

• Continuously raise the bar of the CMD team, proactively mentor and guide their career development, to ensure effective support to the partnership in the go-to-market strategy and client relationship development.

• Foster collaboration with other functions to ensure a cohesive approach to client engagement.

Successful Candidate's Profile

• Demonstrated ability to engage with and influence senior stakeholders, effectively presenting insights and recommendations to drive strategic decision making.

• A strong understanding of the South East Asian market and client groups, including across private capital, banks and corporate enterprises.

• A client centric view and the ability to translate strategic opportunities into actionable plans.

• A track record of developing and implementing business plans and demonstrated ability to convert business initiatives into revenue opportunities.

• Line management experience

• Can deliver high quality work both personally and through a team.

• Strong interpersonal and written communication skills,

• Excellent project management skills with an ability to prioritize projects and meet deadlines.

• The ability to work effectively with CMD, BCM and other business professional teams across borders on projects.

• A minimum of 8 years' experience within business development & marketing in a professional services firm.

Our Business Development Representatives fuel the revenue engine for MuleSoft -- creating new opportunities with a best-in-class software sales team through collaborative account planning and engagement with C-Level and Executive stakeholders in Fortune 100 companies.

Your goal will be to apply strategic thinking to identify and prospect new and existing customers in large and medium companies. With a customer-focused approach, you will qualify their business goals and identify how MuleSoft can help them.

Your Impact:

• Prospect and engage with new MuleSoft customers and existing Salesforce customers on their strategic initiatives
• Account/Industry research and identify use cases & demand for MuleSoft
• Active collaboration with various field teams to identify new opportunities
• Develop and execute a demand generation plan together with Account Executives
• Forecast accurately and keep the CRM & other tools updated
• Improve as a team through best practice sharing and process improvement

Minimum Requirements:

• Fluent in Thai to converse with clients in the Thailand market
• Experienced in engaging with business stakeholders, including C-Level executives

Preferred Requirements:

• Strong business acumen, account planning and industry research skills
• Strong prospecting skills and ability to find and grow business in new and existing accounts
• Sales-focused, strategic thinking with a bias towards action
• Excellent communication skills with the ability to build influential relationships and deliver results