Role Summary

Our client is engaged in a program covering the implementation of recording and surveillance for selected voice and chat channels, and the set-up of required controls, and require an experienced consultant with strong business driven mindset to assist in the delivery.

Main Responsibilities

Stakeholder Management:

Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

• Collect, analyze and document business scenarios for the use of voice and chat channels.
• Understand business interactions with clients and other external counterparties, and their expectations when communicating with client.
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management.
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls.

Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors.
• Technical controls around proper archiving, security and surveillance of channels.

• Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks.
• Obtain validation of APAC plans by global stakeholders through the established governance.

Project Management:

• Track functional aspects of projects: business cases, operational controls, conduct risks and scenarios, legal requirements, awareness & training.
• Maintain synchronization with global and regional IT teams on their deliveries of archiving and surveillance solutions as well as technical controls to mitigate IT risks.
• Report progress and address project risks and issues with senior management.
• Contribute to providing regular updates in monthly steering committees and ad-hoc presentations.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.
• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties.
• Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally.
• Knowledge of end-to-end technical flows into archiving and surveillance back-end systems.
• Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management.
• Fluency in Chinese Mandarin in order to effectively communicate with Mandarin-speaking stakeholders. (Plus)
• Excellent interpersonal skills: verbal and written communication, listening skills, negotiation skills, ability to reach a consensus with multiple parties.
• Attention to detail to guarantee the accuracy and completeness of information presented to management.
• Anticipation and analytical skills reflected in a thorough analysis of usage scenarios and corresponding risks, processes and controls.
• Strong ownership of deliverables and outcome translating into proactive stakeholder, action and problem management.

IT Sales Executive

• Location: Aljunied
• Working Days : Monday- Friday (WFH subject to approval)
• Working Hours: 9am-6pm
• Salary: $2800 - $4000 (Basic + Commission)

Job Responsibilities:
● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
● Develop and execute strategies by analyzing current market trends and needs.
● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
● Ensure accuracy in sales reports for record-keeping and management reporting.
● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:
● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)
● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).
● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.
● Proven good sales track record in related fields

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices, Ability and desire for sales job with a confident and determined approach, Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment

• Timely completion of month end closing activities
• Review the completeness and accuracy of Fixed Asset, AR, AP and GL
• Account reconciliation review.
• Consolidation and reporting to Corporate Office
• Responsible for tax reporting
• Co-ordination of Statutory Audit

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)

Reporting to the one of the BP&A Team Leads, Consumer Financial Services Finance, you will play a supporting role in driving the performance of the business from a customer segment and product perspective through the provision of strategic insights and decision support to the GCFS Leadership Team.

Your key responsibilities may include and not limited to:

• Business Performance Reporting: Preparing regular financial reports, dashboards, and presentations to communicate financial performance to senior management and key stakeholders. This includes analysing and interpreting financial data to provide meaningful insights and explanations for variances and trends, including quarterly competitor performance benchmarking.
• Business Partnering and Stakeholder Management: Partnering with the business teams in driving and executing growth strategies across products, segments and channels, such as pricing framework, segment strategies, cross-referrals arrangements. This involves building strong relationships and effectively communicating financial information to non-financial stakeholders.
• Financial Planning and Forecasting: Collaborating with various departments and senior management to develop financial plans, budgets, and forecasts for the organization. This involves analysing historical financial data, market trends, and business drivers to prepare forward-looking value-added analysis and timely support on all business performance related matters (financial and non-financial), including the delivery of the Annual Operating Plan, Annual bank wide ICAAP/MAS stress test etc.
• Financial Analysis: Conducting in-depth financial analysis to identify trends, variances, and opportunities for improvement. This includes analysing key performance indicators (KPIs), financial ratios, and other financial metrics to provide insights and recommendations to support decision-making.
• Cost Analysis and Control: Analysing costs and expenses to identify areas of inefficiency and recommend cost-saving measures. This includes working closely with other key stakeholders of the bank to review and investigate monthly cost performance and assist in executing cost management agendas.
• Strategic Planning Support: Providing financial analysis and insights to support strategic planning initiatives. This involves collaborating with cross-functional teams track the progress of key strategic initiatives and highlight risks and opportunities against Plan delivery and recommend actions needed (where appropriate).

Requirements:

• Minimum Bachelor’s degree in a quantitative discipline – Finance / Accountancy / Economics / Banking with at least 3 to 5 years of related working experience
• Possess strong commercial judgement, professional maturity and results orientation
• Good interpersonal, written and communication skills
• Resilient individual who can adapt, multi-task and work effectively under pressure
• Able to work independently and cooperatively with others as a team
• Good technical skills – MS Excel, MS PowerPoint, MS Access, Power BI, QlikView and Programming knowledge will be an advantage.
• Experience delivering presentations to senior stakeholders
• Experienced finance professional in a Bank or Financial Institution FP&A capacity preferred
• A member of The Institute of Singapore Charted Accountants, or possess required qualification to act as a Company Secretary an added advantage
• Knowledge of Treasury and Cash Management function of Securities and Brokerage business an added advantage

Stakeholder management

At regional level:

Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties, and their expectations when communicating
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors
• Technical controls around proper archiving, security and surveillance of channels

At global level:

• Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks
• Obtain validation of APAC plans by global stakeholders through the established governance

Project management

• Track functional aspects of projects: business cases, operational controls, conduct risks and scenarios, legal requirements, awareness & training
• Maintain synchronization with global and regional IT teams on their deliveries of archiving and surveillance solutions as well as technical controls to mitigate IT risks
• Report progress and address project risks and issues with senior management
• Contribute to providing regular updates in monthly steering committees and ad-hoc presentations

Competencies (Technical / Behavioural)

Soft Skills

• Excellent interpersonal skills: verbal and written communication, listening skills, negotiation skills, ability to reach a consensus with multiple parties
• Attention to detail to guarantee the accuracy and completeness of information presented to management
• Anticipation and analytical skills reflected in a thorough analysis of usage scenarios and corresponding risks, processes and controls
• Strong ownership of deliverables and outcome translating into proactive stakeholder, action and problem management

Technical Skills

• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties
• Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems
• Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management
• Fluency in Chinese Mandarin is a plus

Senior Sales Executive

• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm
• $2800 - $3800 + Transport Allowance + Commission

Job Requirements:

• Min. qualification Nitec, Higher Nitec, Diploma or equivalent.
• Is a plus if possess class 3 driving licence and have own transport.
• Able to start work immediately or within short notice.

Job Responsibilities:

• Develop new business opportunities.
• E-commerce, product marketing, Customer Relationship Management (CRM) to help manage current customer and potential customer.
• Resolve customer complaints regarding sales and service.
• Prepare quotation and handle negotiations.
• Provide after sales follow-up on quality issue.
• Maintain and grow current contract base by capturing new customer and sustaining existing customer.
• Prepare and follow-up of contract quotation.
• Coordinate with the team to ensure the efficiency and effectiveness of contract execution.
• Involve in exhibition & others.
• Other tasks assigned by management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Hours: Mon - Fri, 9am to 6pm

Job Description:

• Timely completion of month end closing activities
• Review the completeness and accuracy of Fixed Asset, AR, AP and GL
• Account reconciliation review.
• Consolidation and reporting to Corporate Office
• Responsible for tax reporting
• Co-ordination of Statutory Audit

Job Requirements:

• Bachelor's Degree in Accounting or recognized Accounting professional qualifications
• At least 3 years of working experience
• Conversant with IFRS accounting standards
• Hands on experience in SAP Fixed assets, AP, AR and GL module.
• Familiar with Singapore Corporate tax and GST
• Meticulous and have a keen eye on details.
• A team player
• Good time management and self-starter

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

As a Global Markets Sales Business Manager for South-Asia, you will:

Contribute to the development and transformation of Global Market Sales in South-Asia by:

• Sponsoring or leading key Global Market Sales projects that have a strong impact on clients
• Accompanying regulatory changes impacting our businesses
• Maintaining the alignment of Global Market Sales objectives with those of support and control functions (Operations, Legal, Compliance)

Continuously improve the efficiency of the Global Market South-Asia Sales set-up by:

• Optimizing our client base and the services provided to them
• Identifying and delivering simplification initiatives in collaboration with our partners
• Streamlining and automating our processes through the development of new tools

Ensure the Global Market Sales South-Asia businesses are properly run, controlled, and protected by:

• Securing the framework of our commercial franchise/ Identifying areas of operational risks and taking corrective actions to remediate them
• Coordinating the client onboarding and review processes for Global Market Sales in South-Asia.
• Monitoring and supporting the Sales activity for Global Market South-Asia: Providing advisory and guidance on new transactions, new products and new set-up, and ensuring compliance with rules and guidelines applicable to Sales

Provide relevant support to the local Head of Global Markets:

• Budget, roadmap preparation
• Strategic reviews
• Activity reports/dashboard

Academic Background and Certifications, Experience:

• 7-10 years of experience in global markets-related roles, of which 3-5 years’ experience in Sales Business Management role (including Cross Asset Distribution Sales)
• Bachelor’s degree in business or finance-related fields
• Experience in an international bank showing similar processes covering Sales supervision.
• Fluency in written and spoken English

Operational Skills:

Project management skills and experience; good coordination skills through different support function and management level to deliver effective and implementable solutions.
Strong understanding of the global markets’ environment, in particular, knowledge of equity listed, and OTC products will be a plus. Experience in global markets sales tool will be a plus
Client-oriented; Solution Driven while complying with rules (or arguing constructively to have such adjusted).
Values and exhibits team spirit and commitment.
Strong decision-making skills, with a focus on risk awareness
Ability to prioritize competing tasks and deadlines, and flexible and adaptable to fluid situations.
Ability to advise the head of platform and sale desks. (sales efficiency, compliance with rules, mitigation solutions)

Department Description:

The Global Markets Business Manager office (MARK/BMO) aims at helping the Global Market team’s development and at the same time preventing operational risks.

A global team and a key partner for Global Market business lines and activities to enable Global Market teams to do what it does best – serve the needs of its clients in a secured way.

Combining process and business expertise, quality of execution, technology advisory, innovative solutions and operational risk prevention, MARK/BMO is a trusted advisor helping to ensure the highest service levels to clients.

MARK/BMO plays a pivotal role in coordinating with Support and Control functions in Finance, IT, Operations, Risks, Compliance and Legal.

A successful candidate will be expected to run day-to-day operations while also delivering on business-critical key projects, such as new business, regulations or transformation.

The Sales Business Management Office focuses on building, managing & optimizing all sales processes from pre-trade and post-trade. It ensures the best service is offered to Global Market clients by monitoring, reviewing and transforming existing processes. It also provides the Global Market management with relevant tools and indicators to ensure the efficiency of the commercial set-up.

CAFE MANAGEMENT EXECUTIVE

Responsiblities

‒ Operation Outlets with own arrangement

‒ Manage reservation & Handling Enquires

‒ Ensure sales target to acheive

‒ Attend and assist with customer request and communicate with team

‒ Provide consistent and efficient service to the customers

‒ Provide support to other teams according to the team lead assignment

‒ Maintenance the cleanliness at all times and well-organized environment

Working Hours

‒ 6 days per week

Remuneration and Benefits

‒ Basic Salary $2,200 per month

‒ Skilled Allowance up to $1,000 per month

‒ Meal Allowance $180 per month

‒ Transportation Allowance $120 per month

‒ Annual Bonus up to $600 per year

‒ CNY bonus up to $200 per year

‒ Medical Claim up to $200 per year

‒ Staff discount 10% will be provided

‒ Staff meal & drink will be provided

‒ One time Confirmation Bonus after 3 months probation period $500 (one time bonus)

Position Title: Business Development Manager

• Working Days : Mon- Fri ( Fri WFH)
• Working Hours : 10am - 5pm (flexible)
• Office location: Suntec
• Salary: Commission-Based (100%)

About Us:

We are an VCC Sub-Fund seeking highly motivated and results-driven professionals to drive growth and expand our market presence. We specialize in serving accredited investors, both individuals and corporations, and delivering opportunities in fixed returns Collective Investment Schemes (CIS), with a strong emphasis on capital protection.

Job Responsibilities:

• Onboarding New Investors:Identify and onboard new accredited investors, including individuals and corporations, to subscribe to the sub-fund.
  
• Distribution Channel Development:Identify and develop new distribution channels to market sub-funds effectively to accredited investors.
  
• Strategic Growth Initiatives:Propose and evaluate potential strategies and opportunities to launch new sub-funds.
  

Requirements:

• Proven track record of strong monthly subscriptions in unit trust or mutual funds.
• Experience in dealing with accredited investors.
• Prior experience as an investment banker, priority banker, or senior relationship manager.

Benefits:

• 100% commission-based role with unlimited earning potential.
• Flexible working hours to suit your schedule.
• Opportunity to work in a growing, VCC Sub-Fund environment.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

#SCR-angel-liew

Why Should You Work for KFC?

At KFC, we pride ourselves on being original. We even named our recipe after it. But for us, the answer to the question is simple. Be You. Everyone at KFC is different. Unique. It’s what makes us special - Our people, The Originals. And we welcome you to join us. Bring your individuality to the table. Bring your grit and energy. Bring your spirit. Your story. Your drive and your passion. Bring it. Every piece of you. Even the parts you don’t like. Because we value our people no matter what. Because KFC’s inclusive world allows everyone to shine. Let’s celebrate you. We’ll feed your potential and we’ll support you; to be your best self, to make a difference, and have fun. Together, we can be part of something truly extraordinary. All you have to do, is Bring it.

ABOUT THE ROLE

At KFC, our commitment to serving the best chicken to the world is at the heart of everything that we do. A big enabler for this is ensuring that we have the best development strategy to bring restaurants within our customers’ reach, growing the business one bucket at a time.

To share this passion with us, we need a dynamic, passionate and chicken-loving Market Planning Lead to support our development initiatives for Asia. You will play a critical part in advancing development capability by identifying the right locations for new restaurants through close collaboration with Business Units (BMU) Development teams. You will be responsible for supporting growth across specific markets by cascading and sharing market planning best practices. It will involve overseeing a wide range of market-specific tactical projects spanning the Market Planning and Site Selection phases of Development.

WHAT SUCCESS LOOKS LIKE

As a business partner to our Franchisees, you will be a key collaborator in driving high level strategic and tactical alignment. You will also build Franchisee capability across market planning, site selection, and other Development tools and processes.

You will be based in Singapore and travel may be required to supported markets depending on initiatives.

MAKE A DIFFERENCE… with your role’s responsibilities

Major job functions include:

Market Planning & Site Selection (100%)

• Develop, implement, and maintain prioritized market plans to enable and accelerate the KFC Growth & Development Strategy, including benchmarking and competitive analysis.
• Create tools and guidance for market planning, mapping, and trade area prioritization/penetration.
• Serve as a Subject Matter Expert for division mapping/GIS and development systems support.
• Build relationships and collaborate with Development Leaders to effectively communicate and influence development commitments aligned with market plans, supporting ongoing development results.
• Develop robust post-audit tools to report on and guide future decisions for new unit and reinvestment decisions, including competitive performance analysis and development-related factors (site quality, trade area grade, etc.).
• Cascade tools and analytics to monitor, assess, and extract insights on growth strategies, market plans, demographics, portfolio segmentation, and penetration potential.
• Influence KFC Development teams with market planning/mapping processes, including Site Approval Committee Meetings.

BRING YOUR BEST SELF… with your top-notch qualifications

To be successful in this role, you will need:

• Degree in Business, Geology or similar
• 5+ years of experience in mapping, data management, analysis, and GIS required.
• Experience in the multi-unit restaurant, retail, or franchise industry strongly preferred.
• Clear influencing, communication, and organizational skills are essential.
• Ability to collaborate effectively with cross-functional departments and work with all levels.
• Demonstrated ability to work with international and diverse stakeholders.
• Ability to efficiently manage workloads and adjust priorities effectively.
• Capable of working semi-independently and multitasking in a fast-paced, deadline-driven environment.• Strong technical skills, including proficiency in GIS-related software and Microsoft Office Suite, with advanced Excel and PowerPoint skills.

HAVE FUN… growing and thriving with us

Reporting to the Director of Development (KFC Global), you will work closely with a great support network:

• KFC Global Development Team
• Regional Development Team
• 3rd Party Market Planning Vendors – AIS, Geolytix, SiteZeus, etc.
• Key cross-functional partners such as Finance, Marketing, Digital, Operations, Supply Chain, Quality Assurance
• Franchise partners (Franchisee General Managers, Chief Development Officers and Development teams)

KFC Asia is an equal opportunity employer with an inclusive culture that let’s your Originality shine and provides a flexible working environment, great benefits and colleagues to support you along the way.

Ready to join? Click APPLY to start your Original journey!

Please note that when applying for a position at KFC, we collect and store the personal data you have supplied for recruitment activity purposes only.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

The B-SEO team is responsible for mitigating risks relating to issues involving enforcement of our Ad Policies. The team is at the forefront of managing crises, global elections, and other unknown or fringe issues that occur on our platforms. This is an exciting opportunity to help drive impact and strengthen user trust and business integrity on Facebook and Instagram.

We are currently hiring for an experienced Individual Contributor (IC) with a demonstrated ability to provide world class customer service while incident managing and actioning high-pressure/ high-risk escalations. Reporting to the Singapore regional manager, the successful candidate will have direct responsibility for resolving escalations, oftentimes with significant revenue risk and at times engaging directly with critical internal stakeholders, the advertiser and/or end user. Additional responsibility in providing root cause analysis and cross-company collaboration to strengthen the holistic support ecosystem.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.
• Due to shifting operational needs some weekend or public holiday work may be required.

Minimum Qualifications

• 7+ years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience managing and delivering projects.
• Solid understanding of how the broader social media landscape operates in the industry.

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Familiarity with Meta's suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• 5 days Mondays to Fridays: 8:30am to 6pm
• $6500 – $8500
• Pandan Road Singapore (Clementi)
• Transport: We have company bus departing near Clementi MRT station at 8.10am to bring staff to our office and also a return company bus trip back to Clementi in the evening.

Responsibilities:

• Report to the Project Director / Manager in charge of the WTW system.
• Project Support: Provide technical expertise to oversee the design, development and construction of the WTW system.
• Interface with WTW system designer, vendors, fabricators including drawings reviews, sourcing equipment, cost control and monitoring, schedule monitoring and update.
• Project Execution: Oversee project implementation according to the requirements and objectives. This includes schedule monitoring, vendors sourcing and recommendation, purchase/ cost evaluation, resources allocation, attend to inquiries, clarifying technical details, supervising project execution, implementing corrective actions, conducting Factory Acceptance Tests, and finalizing as-built documentation.
• Troubleshooting and Repair: Diagnose and resolve malfunctions in deck machinery using technical manuals, hand tools, and power tools.
• Record Keeping: Meticulously maintain records of all changes, maintenance, repairs, and inspections.
• Develop operating, maintenance and safety procedures for the WTW system.

Requirements:

• Min Degree in Mechatronic or equivalent
• Min 5 years working experience in Marine Industry or shipyard environment.
• Good understanding of deck machinery such as winch, crane, lifting and handling equipment and the related IACS (particular ABS, DNV, BV) rules and regulations.
• Added advantage with specific experience in WTW system (Offshore Passenger Transfer System).
• Strong understanding of mechanical principles, hydraulic and electrical system and P&ID with ability to perform trouble shooting.
• Software – able to use MS Office, MS Powerpoint, MS Project, Adobe and AUTOCAD. Ability to use Primavera scheduling software an added advantage.
• Good understanding of Document Control. Added advantage with knowledge of ISO9001:2015 QAM system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Location: West

Responsibilities:

• Establish, implement and manage BIM Standard
• Lead BIM Modellers in the discipline’s project team
• Champion of BIM in discipline
• Planning of BIM Resources and Training
• Involvement with work-related committees (external or internal) including BIM Centre of Excellence (CoE)
• Assist the BIM Implementation Manager with BIM related tasks and contracts
• Establish and lead the BIM Project Execution Plan
• Establish and manage project’s IDD workflow for discipline in project
• Creation of Revit templates based on design team’s needs
• Audit Project Team’s BIM Project Execution
• Multidisciplinary Coordination, including Phase Planning (4D) and Cost Estimating (5D)
• Collaborate and Coordinate with other disciplines design-changes and model challenges
• Prepare own discipline model and/or content for BIM Coordination Meetings
• Helpdesk for BIM issues
• Integration of BIM/Revit into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC) and Integrated Project Delivery (IPD)
• Keep abreast of the latest developments in BIM and continual improvement and mastery of BIM

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• As coordinator, you will work with the Program manager to support the overall PMO for our multiple existing and future collaborations
• Coordinate internal groups in the Firm to shape our next partnership collaborations
• Ensure tight coordination of quarterly steering committees where the relevant groups will demonstrate progress, and track adherence to the KPIs, flagging any discrepancy ahead of time, and helping to find suitable solutions.
• Ensure compliance of our reporting obligations and audit for the various collaborations
• Audit preparation and documentation; computation of grant disbursement with our Finance team; end-of-project audit
• Be the point person for all visits/workshops, working with teams and clients to plan the agenda and aligning on availability of facilities to carry out the visit
• Maintain the CRM system ,keeping the distribution list of newsletters and events current; the CRM would include both internal and external visitors
• Implementation of improvements to the workshop experience based on feedback collected post visits
• Support the managers on team management (interns), including recruitment, onboard training, performance management etc
• Support Finance team on financial performance analysis and review

Qualifications:

• 2+ years professional experience
• Excellent oral communication and facilitation skills, including presentation
• Willing to work in a highly demanding and result-oriented team environment
• Energetic and cooperative personality

Business Development Manager (Cryptocurrency Exchange)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $3500 - $5000 + KPI Bonus

Job Responsibilities

• Expand overseas markets (with a focus on Japan, South Korea, Taiwan, Australia, USA, UK and Canada) and channels, seek high-quality projects and resources, independently handle new project development, business opportunity tracking, contract negotiations, and related tasks.
• Expand community channels: collaborate and expand partnerships with communities, media outlets, and key opinion leaders (KOLs), and maintain relationships.
• Market development: responsible for collecting market and industry information, collaborating effectively with the solution and product departments, possessing a high level of sensitivity and insight into the blockchain industry. Based on an understanding of the market, regulate the strategic layout of the market.

Job Requirements

• Relevant experiences in Cryptocurrency Exchange
• Specialization in Agency or Marketing Promotion to achieve result within 3 Months
• Existing overseas media, project, and high-quality KOL connections are preferred
• At least Bachelor Degree in Marketing/Business or its equivalent

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

(Branding Agency)
Working Days: Mon -Fri, 9am - 6pm
Location: Chinatown
Salary: $3,500 - $4,500

Your responsibilities will include (a) Effectively and efficiently managing the Client Services team and (b) Overseeing and driving initiatives aimed at improving strategies to better serve the evolving needs of our customers.

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Cryptocurrency Exchange Business Development Manager

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $3500 - $5000 + KPI Bonus

Job Responsibilities

• Expand overseas markets (with a focus on Japan, South Korea, Taiwan, Australia, USA, UK and Canada) and channels, seek high-quality projects and resources, independently handle new project development, business opportunity tracking, contract negotiations, and related tasks.
• Expand community channels: collaborate and expand partnerships with communities, media outlets, and key opinion leaders (KOLs), and maintain relationships.
• Market development: responsible for collecting market and industry information, collaborating effectively with the solution and product departments, possessing a high level of sensitivity and insight into the blockchain industry. Based on an understanding of the market, regulate the strategic layout of the market.

Job Requirements

• Relevant experiences in Cryptocurrency Exchange
• Specialization in Agency or Marketing Promotion to achieve result within 3 Months
• Existing overseas media, project, and high-quality KOL connections are preferred
• At least Bachelor Degree in Marketing/Business or its equivalent

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Project contract based

- Yishun (estimate completion of project: June 2026)

• Work Location: Yishun
• Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
• Salary: $3000 to $4000

Requirements

• Diploma/Degree/Master in Civil & Engineering or equivalent, recognized universities under the BCA, possess quantity surveying skills is a plus.
• Experience in a marine construction company is favourable
• Proficient in Microsoft Office, MS Project and AutoCAD.

Job Description

• Assist in project planning and scheduling.
• Review engineering designs, drawings, and specifications to ensure compliance to project requirements and industry standards.
• Assist construction manager & quantity surveyor in project progress claim.
• Coordinate with project stakeholders, contractors and suppliers.
• Track project progress, identify risks, and implement mitigation strategies.
• Provide technical support and resolve engineering issues.
• Any ad-hoc duties assigned.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About Us:

Leading the way in financial IT service market in Korea, we now seek to expand our expertise to the APAC. With LG CNS Singapore, you will embark on a journey to deliver cutting-edge IT technologies to APAC clients, which have been proven successful in Korea and become an industry-leading Digital Transformation expert.

Position Summary:

We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems, financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

· Requirement Gathering and Analysis

· Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.

· Analyse and translate business needs into functional and technical specifications.

· Work closely with development teams to design and implement File conversion requirements using the mapping specifications.

· Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.

· Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.

· Ensure delivered solutions align with business objectives and user expectation

· Conduct workshops and presentations to gather feedback and validate requirements.

· Build and maintain strong relationships with key stakeholders to foster trust and collaboration.

· Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Preferred Skills:

· Knowledge of ISO 20022 messaging standards.

· Knowledge of Boomi Integrations

· Knowledge of APAC Payment types

Qualifications:

· Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

· 5+ years of experience as a Business Analyst, preferably in the payment banking domain.

· Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.

· Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.

· Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

· Strong analytical and problem-solving skills with a detail-oriented approach.

· Experience with agile and waterfall project management methodologies.

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Role:

Sales Project Engineer (Electrical Works / Up to $3500)

• Address: Jalan Bukit Merah
• 5 Days 8.30am to 5.30pm
• $2500 to $3500 depends on experience

Requirements

• Nitec or Diploma in Electrical Engineering or Equivalent
• At least on year experience in sales/customer service
• Electrical Knowledge

Job scope

Your job and responsibilities include support sales personnel for pre-sales activities, proposing solution that suits customer needs & resolve related solution for site preparation, installation, start-up, commissioning, repair and maintenance of Electrical Power System, Structural cabling, Fire suppression system, UPS, Security Access and CCTV Monitoring System etc.

To supervise and oversee the work progress of project sites. This includes attending to site meeting, coordinating with appointed sub-contractors of various services to see to a smooth completion of projects.

You will be assisting the Electrical Service Department in providing technical support to our staff, customers, and dealers.

Prepare and maintain all project management documentation in accordance with company’s best practices.

Planning and monitoring the project to ensure successful completion within planned timeline as well as status of progress-in-work and report all matters related to project and services.

You are required to perform a complete in-house testing of Power equipment’s.

Answer and attend to service calls, fault-finding, repair and troubleshooting of Electrical System and Power equipment malfunction.

Establish and maintain excellent relationships with the customer project team, supplier, sub-contractors, and clients.

Coordinate and liaise with PEs and/or site supervisors on detail drawings, layout planning and understanding of site requirements.

Prepare, submit, and follow up with applications to the relevant authorities or building management where required.

Preparation of electrical products data & engineering drawing in AutoCAD (2D, 3D).

You may be assigned with other job duties and functions as may be instructed from time to time by your superior or the management.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279