JOB SCOPE

To be able to manage and execute the company projects in building construction which covers:

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff

JOB REQUIREMENTS

• Qualified, competent and experienced with tertiary qualification in construction, recognised either by the respective Professional Bodies, professional institutions or Building and Construction Authority.and with experience managing and co-ordinating large-scale projects effectively, and with experience performing as a Project Manager role for industrial and/or large-scale developments.
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate

JOB SUMMARY

• The Business Change Lead is a pan Transaction Banking role, the TB Change and Enablement team look after the TB (Transaction Banking) business change portfolio end-to-end, ensuring successful delivery of benefits to the business and alignment with the overall strategy. The role holder will be accountable for business change and transformation of the business and core business enablement initiatives. The successful candidate will foster a culture of continuous improvement and stakeholder collaboration to ensure TB operated at its highest potential.
• Support the Business Change & Enablement team, TB in successful delivery of key TB business strategy initiatives and associated processes designs and improvements to meet business growth aspirations and risk reduction, whilst strengthening ways of working, execution, deliver outcomes, and ensure best in class capabilities are embedded into BAU.
• Responsible for planning, implementing, managing initiatives aimed at optimising, monetising and driving strategic growth. You will support a comprehensive programme roadmap, own the end-to-end delivery, and cover all aspects of business change requirements, risk management and progress monitoring.
• The role holder will bring a strategic mindset with hands-on delivery and oversight over the outcomes and must be comfortable dealing with ambiguity and building strong stakeholder relationships and communication channels across TB. Collaborating closely with Senior Executives, Business Heads and cross-functional teams to ensure successful delivery of the programme and alignment with business objectives.

RESPONSIBILITIES
Strategy and Execution

• Support defining the TB business change planning, rollout, and delivery of the business change and enablement agenda across TB in consultation with the TB MT and TB COO.
• Execute a business-aligned enablement change plan (including KPIs to ensure the initiatives are embedded and adopted).
• Drive excellence in business enablement, through identifying and delivering business success requirements. Monitor and report on the realisation of benefits from the enablement initiatives, ensuring they meet objectives.
• Ensure good programme governance through programme / project disciplines, oversight committees and correct documentation of programme plans, approaches and documentation (as outlined in the Bank’s Programme Governance Policy and Project Management Standards).
• Produce clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Set a consistent methodology for measuring baselines and tracking/reporting benefits, tracking of transformation programmes at key milestone level (investments, costs and benefits)
• Manage relationships with MT level business and functional stakeholders on related projects, collaborating closely with them and their teams.
• Develop effective communication strategies to coordinate between various teams while keeping cross-functional stakeholders and leaders informed on progress, challenges, and risks, and providing reporting when needed.

Risk Management & Governance

• Ensuring risks are appropriately managed with the Risk Appetite, overseeing mitigation and resolution of risks and issues which may impair delivery, escalating unresolved risks/issues
• Identify, escalate and resolve issues that have the potential to hinder or delay the implementation TB initiatives
• Resolve any issues or conflicts arising within the book of work. Work with other key project teams in TB or the Group to ensure inter-dependencies are appropriately considered and managed.
• Manage audits and assurance reviews, both internal and external.

Enterprise Agility & Business Efficiency

• Support the delivery of large-scale business enablement and change agenda, ensuring execution across the highest value items.
• Focus on streamlining and improving business efficiency (not limited to people, process and technology) and touchpoints to support TB revenue production.
• Collaborate with cross-functional teams to identify opportunities for improvement and develop solutions that address these needs.
• Embed a mindset across TB to measure success in simplifying processes and activities.
• Proactively propose improvements, enhancements, and simplifications across TB, obtaining buy-in to implement.

Change Management

• Accountable for delivery of business change programmes ensuring appropriate programme structure, tracking, reporting and governance.
• Design and implement tools to support the TB business change and enablement agenda. Ensure that TB is ready to adopt the change, with all necessary training, resources, skills, and support in place.
• Strong business engagement, working closely with business units across the organisation to ensure they are prepared for the change, addressing any concerns or resistance.
• Where specific subject matter expertise is required, bring together and facilitate the optimal outcome for TB and the Group and communicate it in a clear and compelling way to key stakeholders.
• Work closely with TB businesses impacted by relevant initiatives and changes to solve issues and spot opportunities as they arise.
• Ensure that all change management deliverables are completed on time and to the required standard.
• Develop and execute effective communication plans to inform and engage all relevant parties about the change. Prepare supporting documents and presentations.
• Proactively promote and communicate relevant project narratives across key stakeholders including regional management and support functions as required.
• Oversee the development and delivery of training and support materials to facilitate change in TB.
• Establish mechanisms for gathering feedback on the change process, and make necessary adjustments based on this feedback.
• Ensure end-to-end delivery of business enablement initiatives and facilitate effective handovers to BAU.

People and Talent

• Champion and act as a role model of the Group’s values and culture

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head of TB
• TB Business Change & Enablement Head
• TB Management Team
• TB COO Management Team
• Country Management
• Accountable Executive for any initiatives
• Programme Steering Committees and relevant Project Steering Committees
• Leads for any key Business Working Groups within the Programme structure
• Key Functions involved in related projects, including Legal, CFCC, Tax, Finance, Risk and parts of Treasury

Other Responsibilities

• Embed Here for good and Group’s brand and values in CCIB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Degree qualified with 8 years in financial services sector, specifically experience in managing complex business projects
• Experience in TB Product or TB Sales would be ideal
• Highly strategic, consultative and solution oriented with the ability to assess and understand SC business & organisational issues/requirements.
• Strong execution capability, high discipline with excellent project management skills
• Strong relationship management skills. Strong ability to manage and effectively influence multiple stakeholders including senior management
• Work with relevant stakeholders to prepare for high-profile quarterly and monthly status reviews: designing the agenda, overseeing the creation of materials, ensuring key discussion points are well prepared to ensure decisions can be made efficiently.
• Strong analytical capability
• Very strong verbal and written communication and presentation skills i.e. PowerPoint, Excel
• Strong team orientation. Ability to work effectively in cross-cultural, cross-geographical, matrix environments
• Develop and execute a communications plan to engage and inform a wide variety of stakeholders.
• High level of responsiveness, sense of urgency; ability to operate in a highly pressurised & dynamic environment
• Strong drive for results, ability to plan, track and follow through to deliver an aggressive project plan
• Role model for the Bank’s valued behaviours, particularly around integrity and confidentiality

Role Specific Technical Competencies

• Change Management
• Business Acumen
• Process Management
• Understanding Customer Needs
• Effective governance
• Experience in CCIB business
• Global Mindset
• Project Governance
• Customer Focus
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Exposure to the front-office model and understanding of market standards approaches.
• Practical experience of modelling techniques, ideally, some-asset class experience
• Good understanding of risk categories which are : market risk, counterparty credit risk, prime services and xva
• Basic product and pricing model knowledge, their risk factor and their application/impact in the risk model
• Good understanding of market abuse scenarios
• Trade surveillance process and systems like MANTAS,SMART,MAST
• Good understanding of FM product – Foreign exchange, rates, credit and commodities products and debt issuance
• Needs to have Market Risk and Pricing background
• Quant experience is good to have

JOB SCOPE

• Responsible for executing the company projects in building construction which covers.
• To review project specifications and technical clarifications
• To prepare method statements and check drawing discrepancies
• To carry out project planning, design, material requisition, cost control, project supervision and documentation
• To supervise the construction works and coordinate with client’s representatives, consultants and sub-contractors on technical matters
• To target and ensure timely and smooth progress of works
• To ensure quality of works is achieved and safety & environmental regulations are complied with
• To ensure project activities complied with the Company’s ISO system

JOB REQUIREMENTS

• Minimum a degree in Civil/Structural Engineering recognised by the respective Professional Bodies, professional institutions or BCA
• Minimum 5 years working experience in building construction
• Use of Autocad would be an advantage
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Good communicative skills, able to interact with people of all levels and teamwork

We are representing our client, an established agricultural enterprise with core business activities in China, to look for a Business Development Executive (base in Singapore) to provide support for the development of business outside Singapore.

Job Responsibilities

Support for Business Activities and Projects

• Assist in the preparation of business reports, presentations, and documentation.
• Coordinate and support business activities and events.
• Schedule meetings, prepare agendas, and take meeting minutes.
• Update business development databases and tracking tools.
• Conduct research as needed for business development.
• Serve as a point of contact for project team and stakeholders.
• Assist in monitoring schedules and deadlines.
• Communicate project updates and progress reports to the team.
• Organize, maintain and archive comprehensive business and project documentation, plans, and reports.
• Assist in managing budgets, tracking expenses and reporting. Ensure that financial records are maintained in an organized manner.
• Identify potential issues/risks and escalate them to Management.
• Assist in problem-solving and troubleshooting issues.

General Support

• Arrange travel, accommodation, and other logistics where needed.
• Provide general administrative support to Management and team.
• Any other tasks to ensure smooth operation.

Requirements

• Minimum a Diploma in Business Administration, Project Management, or a related field.
• Proven experience as a Business Development executive or similar role.
• Experience with project management software and tools is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and multi-tasking skills.
• Strong written and verbal communication abilities.
• Ability to work both independently and collaboratively in a team environment.
• High level of accuracy and attention to detail.
• Strong problem-solving skills and the ability to think critically and resourcefully.
• Proficiently bilingual in English and Chinese (to communicate with Chinese speaking stakeholders).
• Ability and willingness to travel outside Singapore for project execution.

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills

About SingX

SingX is a leading Payment Services company headquartered in Singapore, founded by a team of experienced ex-bankers. With eight years of operation, SingX is revolutionizing cross-border payments and has received multiple industry accolades, including the prestigious MAS (Monetary Authority of Singapore) Fintech Award in 2017. We are proud to be recognized as one of the top five cross-border payment providers in Singapore.

Our operations span three major financial centers: Singapore, Hong Kong, and Australia, enabling us to deliver cross-border payment solutions to individuals, businesses, and financial institutions across over 180 countries.Core Value Proposition:

We emphasize Cheaper, Faster, and More Convenient payments through our 100% digital solutions powered by a world-class technology platform. Our service offerings include:

1. Consumer Solutions
2. Business Solutions
3. Solutions for Banks and Payment Intermediaries
4. Trade and Supply Chain Solutions

To learn more about our services, visit: business.singx.co

Job Description

We are seeking a Business Development Manager for our B2B corporate/enterprise segment. This role is crucial for driving new business from importers, exporters, software companies, logistics providers, shipping firms, and new economy businesses such as marketplaces with cross-border payment needs. Given the pivotal stage of our growth and ambitious expansion plans, this position offers a unique opportunity for anyone looking to advance their sales career in the fintech payments sector. The compensation structure includes a substantial variable component to reward performance effectively.

Key Responsibilities:

• Identify and pursue business prospects to meet assigned sales targets.
• Expand the share of wallet from existing clients.
• Achieve or surpass monthly, quarterly, and annual sales objectives.
• Cultivate strong client relationships; engage and influence key decision-makers to deepen connections and generate referrals.

Requirements:

• 1-4 years of relevant experience in cross-border payments or sales targeting the MSME segment.
• A degree or professional qualification from a recognized university is preferred.
• Proven track record of achieving sales targets.
• Strong negotiation and closing abilities.
• Characteristics: persistent, reliable, coachable, and possessing high integrity.
• Ability to thrive under pressure with meticulous attention to detail.

Join us at SingX to be part of an innovative team that is shaping the future of cross-border payments!

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business and relationship management with existing accounts
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Managing key accounts to ensure the delivery standard and fulfilment level
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 1 year of Sales / Business development experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Overview: Apexia is seeking an experienced and motivated Business Development Manager to drive growth and expand our client base. This role is essential for identifying and acquiring prospective clients, managing sales calls and queries, and promoting Apexia's suite of professional services, including accounting and corporate secretarial services. The ideal candidate will have a strong background in sales and business development within the professional and corporate services industry.

Key Responsibilities:

• Identify and prospect new business opportunities to expand the client base within the professional services market, with a focus on accounting and corporate secretarial services.
• Build and maintain strong relationships with potential clients, offering tailored solutions to meet their business needs.
• Manage the sales pipeline, from lead generation and qualification to closing deals and maintaining long-term client relationships.
• Conduct sales calls, presentations, and meetings with prospective clients to explain Apexia’s services and value proposition.
• Respond to client inquiries, providing accurate information and addressing concerns in a timely and professional manner.
• Collaborate closely with the internal teams, including account managers and senior leadership, to ensure alignment and the successful delivery of services to new clients.
• Develop and implement sales strategies and plans to achieve targets and meet business objectives.
• Prepare and deliver regular reports on sales activities, performance, and market developments.

Required Qualifications and Experience:

• A minimum of 3 years of experience in business development, sales, or a related role in the professional and corporate services industry.
• Proven experience in selling or handling accounting, corporate secretarial, or related services.
• Strong track record of successfully acquiring new clients and managing sales processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain professional relationships with senior executives and decision-makers.
• Demonstrated ability to work independently, manage a sales pipeline, and meet targets.
• A deep understanding of the corporate services industry and the needs of clients in areas such as accounting and corporate secretarial services.
• Bachelor’s degree in Business, Marketing, or a related field preferred.

Desired Skills:

• Knowledge of the regulatory and compliance landscape within the professional services sector.
• Strong problem-solving skills and a solution-oriented approach to client needs.
• Ability to adapt to a fast-paced, evolving business environment.

Why Join Apexia:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement.
• Be part of a dynamic and innovative team focused on delivering high-quality services to clients across the region.
• Work in a collaborative environment where your ideas and contributions are valued.

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

Client: JP Morgan

Department: Business Support Management

Division: Finance & Business Management, Corporate & Investment Bank

Summary

Our Business Support Management (BSM) team of JP Morgan is tasked with a variety of business administration and control responsibilities and provides general support of day to day business functions. We are a function within Commercial & Investment Bank (CIB) Finance & Business Management organization.

As a Business Change Manager within Business Support Management, you will be responsible for administrative and control-focused support to our CIB business. You will collaborate with people across all levels and multiple lines of business to execute deliverables e.g., Business Managers, CIB BSM global counterparts, and Internal Business Partners such as Business Control, Compliance, Human Resources, and Technology.

Key Responsibilities

• Manage on/off boarding process e.g., verification checks, provision of technology and management of technology accesses including hardware, applications, market data for joiners and leavers
• Implement controls including consecutive leave, physical access management, business resiliency support, centralized policy and procedure
• Communicate and coordinate implementation of firmwide policies and changes in strategy; Partner with regional and global teams to ensure business initiatives are achieved
• Coordinate Real Estate matters including space planning, move management and location strategy; Represent CIB in firmwide and regional real estate strategy reviews and execution of associated logistics. Liaise with Global Real Estate and Facilities on projects and day to running of our locations
• Ensure accuracy of headcount projections used in space planning; Prepare reporting and analytics on our headcount and real estate footprint; Manage space assignments to optimize the utilization
• Analyze operational changes and assess the change impact. Analyze and summarize data for presentation and interpretation
• Assist in day-to-day issues that arise e.g., seating constraints and Tririga/data issues
• Handle ad-hoc requests from business related to technology, real estate, resource allocation etc. Plan and oversee ad-hoc projects from execution through completion. Respond to audit and compliance queries

Required qualifications, skills and capabilities

• Bachelor’s degree
• Minimum of 5 years of experience, preferably in Investment Banking
• Ability to implement new processes, escalate issues and communicate with influence
• Ability to analyze processes and issues: troubleshoot, make connections, leverage data and problem solve
• Experience in operating across multiple locations, with different languages, customs and backgrounds
• Strong control mind-set and attention to detail

Preferred qualifications, skills and capabilities

• Work independently whilst also operating effectively in a team-based environment
• Demonstrate strong attention to detail, self-starter, prioritize and manage a demanding workload
• Strong Microsoft Office capabilities especially excel and power point
• Develop relationships and demonstrate influence across a range of functions
• Previous working experiences of control functions would be valuable

• Position: Associate (Business Consultancy Firm)
• Working Hours: 5 Days [9am - 6pm]
• Basic Salary: $2,800 - $3,500 + Bonus
• Walking Distance From Commonwealth MRT, Singapore

Company is an Accredited Training Organization (ATO) that is certified by the Singapore Accountancy Commission to develop candidates who aspire to be Chartered Accountants of Singapore. This role will specialize in giving advice to customers instead of doing normal accounting duties.

Requirements:

• Any experience in accounting, audit, corporate or individual insolvency or restructuring space.
• Diploma or Degree in Accountancy and/or ACCA // Business Administration or equivalent

Jobs Scopes:

• Preparation of documents for conflict checks.
• Liaising with clients on the documents required.
• Performing an analysis on the historical and current financial performance of the clients.
• Performing a review of historical transactions.
• Investigating the cause of the insolvency.
• Assisting in the preparation of cash flow projections and assessing the validity of the assumptions adopted, taking into account the liquidity constraints / requirements of the client.
• Liaising with government bodies such as CPFB, IRAS, MOM and CPFB.
• Liaising with various stakeholders in the administration of various forms of corporate insolvency and restructuring engagements (such as judicial management, liquidation and receivers and managers) including dealing with creditors’ queries, recovering and realizing assets and fulfilling the statutory obligations of the administrators.
• Familiarising themselves with the prevailing insolvency laws.
• Assisting the Directors and Managers on the administrative aspect of the engagements such as time reporting, preparation of the Bill of Cost, documentation tracking etc.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

about the company
Our client is a global Private Bank, with a strong presence across APAC, Europe and America.

about the job

• Serve as a strategic partner to the Head of IT: Collaborate on project planning, provide support in communications and act as a liaison between IT and other departments.
• Drive data-driven decision making: Gather and analyze data from across the organization, identifying trends, risks, and opportunities to inform key business decisions.
• Manage financial and operational performance: Prepare reports, forecasts, and budgets while monitoring business performance and identifying areas for improvement.
• Ensure successful project delivery: Support the management team throughout the project lifecycle – from planning and execution to monitoring and reporting.
• Facilitate effective communication: Develop clear and concise presentations, reports, and documentation to keep internal and external stakeholders informed and engaged.

skills and experience required

• >2 years of relevant experience
• Good communications and interpersonal skills
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

Overview

This is an exciting opportunity to be part of the fastest growing, most vibrant and dynamic region in the world! This role will be part of the MCAPS Asia President Office, living and breathing Customer Centricity, constantly thinking of ways to open all Rooms of The House and raising the bar to deliver the highest impact in Asia.

The MCAPS Asia President office is looking for a customer centric and results driven individual to partner with our Areas to deliver the most impactful Customer and Partner Executive engagement. Reporting to the Chief of Staff (CoS) of the Asia President, this role will primarily plan and execute Customer & Partner executive engagements and programs, working across with Leaders’ CoS and various functions in Asia Areas, Countries and Corporate.

You would have ideally worked with Senior Sales Leaders in a sales and results driven environment, with acute understanding and ability to evaluate Customers’ and internal requests, enabling you to manage and prioritize in the most efficient and diplomatic manner.

Responsibilities

1. Partner with Area Teams to formulate the Executive engagement strategy and framework for Customer accounts and Partners that are sponsored by the Asia President. Operationalize the plan to execute regular internal and external governance with the Customer/Partner with clear go-forward plan and deliverables. Program manage key engagement such as EBC, external events, critical escalations with the Sales teams and maintain 360 view of the account with regular internal updates (eg newsletter).
2. Attend Customer/Partner meetings with the Asia President where possible, and work with the Sales Team to orchestrate internally, connecting with cross functional teams to follow through on Customer requests.
3. Be the trusted go-to partner of the assigned Area(s), connecting regularly to understand their strategy, core priorities and deliverables. Solicit feedback from the Area(s) to strive for continuous improvement and efficiency both ways.
4. Plan and execute Country visits, optimizing all aspects of the engagements and meetings with Customers, Partners, Employees (eg Townhall, Roundtables), Events and PR/Media/Analyst briefings. Partnership with the Area, plan the end to end of the visit with timely preparation and briefing with the Asia President, following through with post meeting notes to the Customers and Partners.
5. Represent the Asia President in planning and executing Corp/GES led CxO events (eg CEO Summit), partnering and managing invites and exceptions with the Area teams.
6. Formulate a systematic process for Areas/Countries to request for Asia President and Corporate Executives engagement with Asia Customers. Create an overview of these requests along with visits to Asia by Corp Executives.
7. Connect with functional teams, not limited to Solution GBB/Industry/ECA/CO&I to form a holistic view and understanding of the business. Partner with these teams and leverage a wide spectrum of expertise and capabilities to orchestrate internally, enabling the greatest impact with the Customer through the One Microsoft engagement.
8. Institutionalize regular learning sessions within the Asia President Office, extending to the Asia Core LT CoS/BM/BPM to explore new ways of operationalizing our core priorities and deliverables with AI and Copilot.

Qualifications

1. 10+ years' experience in Operations, Program Management, Strategy and Analysis in a Sales Environment
2. BA/BS or equivalent work experience. MBA preferred
3. Executive maturity, organizational agility and strong impact and influence competencies. Ability to manage ambiguity and manage complexities.
4. Self-motivated and directed, requiring minimal supervision.
5. Ability to work effectively across groups (business and functions) in a fast-paced work environment.
6. Strong project management skills: ability to drive multiple projects forward, effectively leveraging all resources to drive results.
7. Effective at influencing without authority and driving work through others.
8. Creativity in solving problems and generating innovative solutions
9. Proven ability to create clarity, generate energy and deliver success

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

We are seeking a dynamic and results-driven Business Development & Academic Executive to promote and expand Singapore Human Resources Institute’s (SHRI) solutions and programmes. This role requires a professional with an understanding of business development, strong communication skills, and the ability to build and nurture client relationships. The successful candidate will play a key role in driving growth through collaborating with Marketing in outreach and effective program campaigns.

Key Responsibilities:

Business Development

• Develop and execute a business development strategy to increase enrollment for programs and position SHRI as a partner of choice.
• Identify and pursue new opportunities by targeting corporate clients, and industry partners.
• Build and maintain strong relationships with HR / Business leaders, organizations, and associations to promote program offerings.
• Utilise market research to understand trends in HR education and adapt sales approaches to meet prospective client needs.
• Collaborate with the marketing team to develop impactful marketing campaigns, including digital content, events, and promotional materials.

Academic Program Promotion

• Serve as a knowledgeable spokesperson for HR programs, effectively communicating their value, curriculum, and career impact to prospective students and corporate partners.
• Conduct informational sessions, webinars, and one-on-one consultations to guide prospects through program offerings and admission processes.
• Provide accurate information on program structure, schedules, and costs, while addressing any questions or concerns from prospective students or corporate clients.
• Liaise with academic and administrative departments to ensure smooth communication of program details and seamless onboarding of new students.

Relationship Management & Client Support

• Develop and manage partnerships with key organizations, associations, and influencers to expand program reach and credibility.
• Act as the primary contact for enrolled students and corporate clients, ensuring a high level of satisfaction through ongoing communication and support.
• Monitor and report on program performance metrics, including enrollment numbers, student satisfaction, and partner engagement, to refine strategies.

Qualification:

• Minimum Diploma in Business, Marketing, Human Resources, or a related field.
• 2+ years of experience in business development, sales, or a similar role, preferably within education or HR.
• Proactive, self-motivated, and results-oriented with strong networking skills.
• Comfortable working in a collaborative environment and adapting to changing priorities.

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!

• Conducting market research to identify potential areas for business growth and expansion.
• Analyzing industry trends, market dynamics, and competitor activities to inform business development strategies.
• Cultivating and maintaining relationships with existing clients to ensure satisfaction and loyalty.
  Developing strategies to upsell or cross-sell additional products or services to existing clients.
  Establishing rapport and trust with new clients through effective communication and relationship-building.
• Creating and presenting proposals, pitches, and presentations to potential clients.
• Tailoring proposals to meet the specific needs and objectives of each client.
• Negotiating terms and contracts with clients to close deals and secure new business.
• Developing and implementing strategic sales plans and tactics to achieve business development objectives.
  Setting sales targets and KPIs, and monitoring performance against goals.
  Analyzing sales data and metrics to evaluate the effectiveness of sales strategies and identify areas for improvement.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

Develop and execute a go-to-market plan to sell existing solutions.

Create and articulate compelling value propositions for cyber security products under ABPSecurite portfolio.

Manage contract negotiations.

Manage a robust monthly quarterly and annual sales pipeline.

Work with partners to extend reach and drive adoption.

Develop long term strategic relationships with end users key accounts.

Ensure customer satisfaction in each after sales transaction.

Candidate requirements:

Bachelors Degree required, preferably in Computer Science, Information Systems, or IT.

3 years of applicable experience preferably in a hunting sales role.

Persistence, willingness to learn and adapt on a daily basis.

Experience in selling cyber security solutions will be considered first.

Experience in dealing with government agencies is a plus.

Familiarity with Isolation, CDR, IPAM Security and cyber security laws is preferred.

Track record in achieving revenue targets.

Strong phone and interpersonal communication skills (verbal and written), as well as organisation skills.

BUSINESS RELATIONSHIP MANAGER

We are seeking for a Business Relationship Manager to specifically manage our Japanese corporate customer portfolio. The incumbent will report to the Head of Japanese Corporate Banking Department and will be responsible for marketing, business development, relationship management and risk management for new and existing Japanese clients. The person will promote corporate banking and other related services and investment activities to Japanese affiliated companies in the Asia Pacific region. The incumbent will also need to manage and strengthen existing customer relationships that have been established by the Head Office in Japan.

Applicants should possess a degree preferably in Business Administration, Economics or Accountancy or its equivalent with about 4 years' experience in promoting banking solutions to Japanese corporate and institutions. The nature of the job will require the person to be familiar with the Japanese business process and have a good understanding of the working culture of this customer group. Proficiency in Japanese is required as business dealings with Japanese clients are conducted in Japanese. They must also possess strong analytical, communication, financing product knowledge and interpersonal skills. Overseas travel may be required.

Remuneration will commensurate with qualifications and experience.

Interested candidates are invited to send in your application together with a comprehensive resume, current or last drawn salaries details, contact number and a recent passport size photograph to:

The Human Resources Manager

SUMITOMO MITSUI TRUST BANK, LIMITED

One Raffles Quay, #24-01

North Tower, Singapore 048583

(Only shortlisted candidates will be notified)

Updated Job Description: Business Support Executive

Position Title: Business Support Executive

Location: Singapore

Reporting To: Regional Director of Revenue and Strategic Engagement

Who We’re Looking For:

Are you someone who doesn’t just think outside the box—but wonders why the box even exists? Do you thrive in chaos, love solving problems, and enjoy challenging the status quo? If you’re the type who values EQ over IQ, embraces creativity, and takes pride in finding unconventional solutions, you might just be the perfect fit for this role.

We’re looking for a Business Support Executive who can roll with the punches, think on their feet, and bring a dynamic, go-getter attitude to everything they do. Forget textbook solutions—we want someone who’s ready to take ownership, step up when needed, and support our Regional Director in growing Jumborca’s business outside of China.

If you’re all about breaking molds and getting things done, read on.

What You’ll Be Doing:

Keeping Chaos Under Control:

• Be the behind-the-scenes hero: managing schedules, coordinating meetings, and keeping things running seamlessly.
• Take ownership of key documents like contracts, proposals, and SOWs—polishing them to perfection.
• Draft reports, presentations, and pitches that stand out and tell a story.

Backing Sales Like a Champ:

• Help create killer solution write-ups, pricing strategies, and SOWs that seal deals.
• Be the backbone of the sales process—track leads, update CRMs, and make sure no opportunity slips through the cracks.
• Dive into research to uncover market trends, potential opportunities, and fresh ideas.

Driving Strategy with Confidence:

• Be the Regional Director’s partner-in-crime, keeping strategic projects, alliances, and partnerships on track.
• Chase deadlines, follow up with stakeholders, and ensure deliverables align with the big picture.
• Proactively identify areas to add value and step up when needed.

Communicating Like a Boss:

• Be the go-to point of contact for internal and external stakeholders—polished, personable, and professional.
• Organize and prioritize communication so nothing gets missed.
• Draft client-facing materials that are sharp, impactful, and perfectly aligned with our brand.

Fixing What’s Broken:

• Spot inefficiencies in workflows and suggest creative solutions to improve productivity.
• Own repetitive tasks—automate, streamline, or tackle them head-on so they don’t slow things down.
• Recommend tools, systems, or processes that make the workday smoother, smarter, and faster.

What You’ll Need to Crush It:

Your Background:

• We’re not big on certificates—prove you can make things happen, and that’s what counts.
• Bonus points if you’ve worked in admin, operations, or support roles where multitasking was the name of the game.

Your Superpowers:

• EQ Rockstar: You’re empathetic, a great communicator, and can read the room like a pro.
• Challenger Mindset: You’re not afraid to question the norm and suggest better ways of doing things.
• Proactive Problem-Solver: When something isn’t working, you don’t wait—you fix it.
• Creative Thinker: You see opportunities where others see obstacles and turn ideas into action.
• Adaptable and Resilient: You thrive in dynamic environments and stay cool under pressure.
• Tech-Savvy: You’re comfortable with tools like Microsoft Office and CRMs—and you learn new tech fast.
• Detail-Oriented Dynamo: You catch what others miss and make sure every “i” is dotted and “t” is crossed.

Why You’ll Love This Role:

• Break the Mold: Be part of a company that’s all about challenging the status quo and redefining what’s possible.
• Grow Fast: Work directly with the Regional Director and get hands-on experience in strategy, sales, and business execution.
• Make an Impact: Your ideas and energy will directly shape the growth and success of Jumborca’s business.
• Dynamic Environment: Forget boring routines—every day here is different, exciting, and full of opportunities.

How to Apply:

If this sounds like your kind of challenge, we want to hear from you!

Let’s shake things up together!

1. Market Research and Analysis:

• Conducting market research to identify new business opportunities and market trends.
• Analyzing data to understand customer needs, industry trends, and competitor strategies.

2. Business Strategy Development:

• Developing and implementing strategic plans to achieve business objectives and revenue targets.
• Identifying key areas for growth and creating strategies to capitalize on them.

3. Client Relationship Management:

• Building and maintaining strong relationships with existing clients to ensure customer satisfaction and retention.
• Identifying and cultivating relationships with potential clients to generate new business opportunities.

4. Sales and Revenue Generation:

• Prospecting and acquiring new clients through various channels such as cold calling, networking, and attending industry events.
• Negotiating contracts and agreements with clients to maximize revenue and profitability.
• Meeting or exceeding sales targets and KPIs set by the company.

5. Partnership Development:

• Identifying potential strategic partners, including carriers, suppliers, and technology providers.
• Negotiating partnerships and collaboration agreements to enhance service offerings and expand market reach.

6. Product and Service Innovation:

• Collaborating with internal teams to develop new service offerings or improve existing ones based on market feedback and industry trends.
• Identifying opportunities for innovation and differentiation within the logistics sector.

7. Market Expansion:

• Developing and executing plans to enter new markets or expand the company's presence in existing markets.
• Evaluating the feasibility of expansion opportunities and conducting market assessments.

8. Cross-Functional Collaboration:

• Collaborating with other departments such as operations, marketing, and finance to ensure alignment of business development efforts with overall company objectives.
• Providing input into product development, pricing strategies, and marketing initiatives based on market feedback and client needs.

9. Reporting and Analysis:

• Tracking sales performance, pipeline activity, and market trends using CRM tools and other reporting mechanisms.
• Providing regular reports and analysis to senior management on business development activities, outcomes, and opportunities for improvement.

10. Compliance and Risk Management:

• Ensuring compliance with relevant regulations and industry standards in all business development activities.
• Assessing and mitigating risks associated with new business opportunities and partnerships.

11. Continuous Learning and Development:

• Staying informed about developments in the logistics industry, including technological advancements, regulatory changes, and market trends.
• Pursuing professional development opportunities to enhance skills and knowledge relevant to the role.

The ideal candidate will lead initiatives to generate and engage with business partners. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. The ideal candidate is a pro-active, motivated and organised individual who welcomes the challenges of fostering long-term relationships, identifying business opportunities, closing business deals and playing a significant role in the growth of our organization.

Duties and responsibilities

• Responsible for taking on new client leads and be the consultant to new and existing clients on engaging, advising corporate clients in areas of structuring, incorporation, licensing, accounting, taxation and related topics.
• Actively engage the clients for cross-selling of the Group’s services in 8 markets of Asia Pacific.
• Responsible for effective management of new leads, new client onboarding, conducting customer due diligence and KYC works for the Group.
• Responsible for assisting the Associate Director in developing channels of sales leads.
• Generates new corporate partnerships through various modes such as events, networking sessions, and ongoing relationship management of existing corporate partners.
• Conducts data analysis and prepares detailed report for new business opportunities as and when required.

Requirements

• Good university degree preferably in area of finance, accounting, banking or marketing
• Know-how and experience in managing direct and indirect business-to-business sales channels
• High proactiveness, persistence, and drive to achieve performance goals
• Have an outgoing personality and loves communicating with people
• Able to present and articulate well in both written and verbal communications
• Able to work well with colleagues across functions and jurisdictions
• Relevant past experiences in the corporate & professional, accounting, taxation, secretarial services etc will be preferred

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

As a Business Consultant for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking division of a large Banking Group, you will be responsible to engage with customers across the stages of the Project Lifecycle – Requirements gathering, Mapping processes, Solution architecture & Design supporting the Quality Assurance teams through the life cycle. You shall be a subject matter expert in Payments domain with relevant experience of over 5 years, having worked on large payments transformation projects. You shall largely be a voice of Testing/Assurance teams and hold responsibility for success of System Integration Testing team.

Responsibilities-

• Interacting with business owners, product teams, product vendors, other applications owners, external customer/s and internal customers to identify requirements and deliver those within stipulated timelines.

• Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation.

• Interacting with business stakeholders for requirements gathering, analysis, documentation etc.

• Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.

• Interacting with the Testing team to ensure that the requirements are clear and well understood.

• Translating business requirement document to software requirement specifications and essentially support the SIT teams

• Review test strategy & test specifications, assist in functional testing and provide UAT/BAT support

Must Have:

• Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

• Good understanding of the global CRM Landscape and Retail Banking

• Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions

• Should be able to able to play catalyst role between business and IT

• Good communication skills with ability to lead domain discussions with BFSI customers