We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

You will be performing the following scope of work for a system / family of systems for a key client:

1. IT Service Management

2. Configuration Management

3. Incident Management

4. IT Security Management

5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

IT Service Management

· Monitor and report on the SLAs/KPIs performance for the in-scope systems, according to the IT Infrastructure domains, to the client.

· Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for the purpose of services delivery and operations support.

· Monitor and update client on operation concern and/or compliance matters and propose resolution.

· Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.

· Conduct and/or participate in management update meetings - Operations, Service Review, Audit and Management Meeting.

· Review reports from the IT Infrastructure Operations & Support (O&S) project teams

· Provide leadership support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.

· Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

· Prepare Management plan and submit compilation to the Client annually.

IT Configuration Management

· Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and endpoints) records maintained and updated by Client appointed Asset Officer.

· Maintain oversight and review the obsolescence of IT assets across the IT Infrastructure.

· Prepare and submit report to Client.

Incident Management

· Lead investigation and resolution of incident.

· Oversee the conduct of root cause analysis and recommend improvement solutions for recurring incidents to Client.

IT Security Management

· Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.

· Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.

· Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.

· Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

· Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.

· Declare, review and report compliance status to SMO head office annually.

· During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.

· Provide a Rectification Plan on any gaps found.

· Provide rectification plan for issues arising from audit.

· Seek waiver on compliance whenever it is justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up to date for audit and review purposes.

· Work with Client on system enhancement required for policy changes and audit requirements.

Requirement :

· Degree in Information Systems, Computer Science or equivalent

· More than 3 years of IT project management experience and at least 5 years of IT experience

· Experience in Exchange systems / M365 is required.

· Familiar with operation, administration, and maintenance of the Messaging & Collaboration systems

· Has knowledge of, and familiar with, the following services:

o Window Server platforms, Microsoft Exchange, Skype for Business

o O365 suite of productivity services

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

· Able to lead, develop and maintain respectful and trusting relationship

· Able to travel as and when required

EBC Group, a leading financial services provider, is seeking an experienced Human Resources (HR) Manager to join our dedicated team. As the HR Manager, you will be responsible for overseeing all aspects of human resources operations, including recruitment, employee relations, performance management, compensation and benefits, training and development, and HR policies and procedures. This is a strategic role that requires strong leadership and the ability to drive HR initiatives that align with the company's goals and values.

Responsibilities

• Develop and implement HR strategies and initiatives that support the company's goals and values.
• Oversee and manage the recruitment process, including job postings, candidate screening, interviews, and onboarding.
• Manage employee relations and address any concerns or conflicts in a timely and professional manner.
• Implement performance management systems and processes, including goal setting, performance reviews, and career development plans.
• Administer compensation and benefits programs, ensuring compliance with applicable laws and regulations.
• Design and deliver training and development programs to enhance employee skills and knowledge.
• Maintain and update HR policies and procedures, and ensure compliance with local labor laws and regulations.
• Stay up-to-date with industry best practices and employment legislation.
• Lead and manage a team of HR professionals, providing guidance and support.

• Bachelor's degree in human resources, business administration, or a related field.
• Minimum of 7 years of HR experience, with at least 3 years in a managerial role.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Experience in full-cycle recruitment and onboarding.
• Proven experience in employee relations and conflict resolution.
• Excellent communication and interpersonal skills.
• Strong leadership and people management skills.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in HRIS software and MS Office.
• Professional HR certification (e.g., PHR, SPHR) is preferred.
• Experience in the financial services industry is a plus.

• Training & Development
• Performance Bonus

We are looking for a Project Engineer to oversee the day-to-day tasks associated with project management, engineering, cost management, quality control, documentation and reporting, and site coordination. The Project Engineer will be part of a team that designs and builds large-scale commercial and residential swimming pools, spas, and water features from the ground up. The role oversees all aspects of the construction projects, ensuring their timely completion within budget and in compliance with regulations. The role will also involve collaboration with architects, contractors, and other stakeholders to ensure efficient project execution.

Responsibilities

• Project Planning and Coordination - manage project plans, schedules, and budgets; coordinate project deliverables according to timelines and specifications; collaborate with architects, engineers, and contractors to clarify project parameters and resolve issues.
• Site Management and Quality Control - monitor construction progress according to quality standards and building regulations; conduct regular inspections to ensure quality workmanship.
• Cost Management - assist in cost estimation, budget preparation, and cost control throughout the project lifecycle; identify cost-saving opportunities without compromising quality or safety.
• Documentation and Reporting - maintain accurate project documentation, including reports, drawings, and contracts; prepare progress reports and communicate project status to stakeholders regularly.
• Risk Management - identify potential risks and develop corrective action; ensure compliance with safety standards and regulations to minimize risks on-site.

• Minimum 5 years experience in building and construction, or related field.
• Bachelor's or Master's degree in Mechanical, Electrical, Civil Engineering or related field.
• Strong project management skills to manage resources, track project status and mitigate risks.
• Excellent communication skills to effectively manage project timelines and budgets, as well as coordinate with stakeholders, contractors, and suppliers.
• Expertise in project engineering to ensure that designs comply with engineering standards and applicable regulations.
• Experience in project planning to develop project scopes, objectives, and schedules that align with business goals.
• Mechanical and electrical engineering skills to design and develop electrical systems for swimming pool facilities.
• Experience in swimming pool construction or related field is a bonus.
• Experience in Autocad, Microsoft Office, Microsoft Project.

Rapsodo is a sports analytics company that empowers athletes and coaches to analyse and enhance their game with affordable, portable, and easy-to-use data-driven sports technologies. Our mission is to assist athletes in reaching their full potential by providing reliable data through robust analytics and sport technologies. Rapsodo is at the forefront of reshaping the sports tech industry, aligning with new trends and technologies, and transferring its electronic experience to this exciting and challenging environment. As Rapsodo, we are in a phase of rapid growth, actively reshaping the future, and taking significant strides toward the heart of sports tech solutions.

We are currently in an exciting phase of rapid growth and expansion and are seeking a Project Manager ready to join us in reshaping the future of sports technologies. The Project Manager will oversee the full execution of hardware/software/mechanical/data & algorithms projects. The primary focus of the Project Manager will be to lead a team of internal resources to successfully deliver Rapsodo's next-generation Sport-Tech Solutions to our clients and partners. As Rapsodo, we foster a culture of collective responsibility, where each team member contributes to the efficiency and solidity of our technology and operations, guided by our core values of hard work, teamwork, innovation, and agility.

Job Description:

• Oversee all Project Management Cycles from ideation to mass production, aligning with customer and project stakeholder expectations.
• Serve as the single point of contact for customer projects, responsible for implementing and communicating action plans to meet Customer Project objectives.
• Coordinate project schedules, resources, and information, working closely with customers to define project requirements, scope, and objectives.
• Develop project plans in alignment with project goals and perform cross-departmental planning for all functions involved.
• Lead design and development engineering and operations teams to execute the project plan in line with Rapsodo's commitment to customers in terms of delivery date, cost, and quality targets.
• Manage, monitor, and control project scope, risks, changes, and reporting activities from project inception through launch.
• Ensure that all Product Development Life Cycle processes are followed, and gates and milestones are accomplished.
• Ensure the proper and successful delivery and deployment of projects.

Job Profile:

• A BSc degree in Engineering is required, and an M.Sc. is a plus (preferably in Computer/Electronic Science Eng.).
• Possess 3+ years of project/program management experience, with a project management certification being advantageous.
• Experience with project management and collaboration tools, such as Jira and Confluence.
• Ability to communicate technical information clearly and succinctly to both technical and non-technical team members.
• Strong understanding of Software & System Design, Device & Platform Architecture, and experience in complete Product Life Cycle Development.
• Excellent communication, problem-solving, and analytical skills.
• Fluent in English.
• Solid presentation skills.
• Excellent interpersonal skills, including the ability to work across an international organization.
• Strong leadership skills, decision-maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment.