Responsibilities

• Manage, teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Proactive and Initiative in ensuring the food costs are within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Deliver the required curriculum
• Promote and maintain high level of student satisfaction
• Offer suggestions for improvement to course implementation as part of our ongoing efforts to achieve excellence and increase our strategic advantage. Proposed enhancements must adhere to the necessary SOPs and Government requirements.

Qualifications & Requirements

• Diploma/Degree Holder in relevant fields
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Competence in delivering the cooking classes
• Demonstrate excellent coaching abilities and can offer essential help to students
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Meticulous with an eye for detail
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Prepare and rehearse for live performances, ensuring high-quality delivery of artistic content
• Perform ing live shows.
• Interacting and engaging with the audiences
• Collaborate with fellow artists, musicians, and production staff to coordinate performances and ensure smooth execution.
• Adhere to safety regulations and protocols during rehearsals and live shows to maintain a safe environment for performers and audience members.
• Assist stage producers and managers with developing and refining performances

Mixologist

• Ensure that alcoholic drinks are served in accordance with the state and local laws, ordinance, rules and regulations.
• Know how to use bar equipment efficiently and safely.
• Help control wastage and costs by ensuring that daily bar inventory is kept.
• Maintain bar sanitation.
• Prepare drinks promptly.
• Accommodate taste preferences of individual guests.
• Keep control of the cash (if any), alcohol storerooms and other limited access areas.
• Demonstrate suggestive selling and up-selling.
• Keep proper inventory and requisition of bar stock.
• Make entries in the Bar Logbook.
• Always maintain professional confidentiality.
• Make sure that all products served are accounted for on the final bill before presenting it.
• Clear tables throughout the guest’s experience in accordance with the hotel’s standard operating procedure.
• Adjust services to suit guests’ requests and personalizes any interaction with them.
• Support review simulation processes and update evaluation criteria for a smooth operation.

Job Requirement

• At least 1 year of experience in a similar capacity.
• Excellent knowledge of in mixing, garnishing and serving drinks.
• Positive attitude and excellent communication skills.
• Ability to keep the bar organized, stocked and clean.
• Passionate in bar tendering.

Involves overseeing the technical operations of tanker vessels on tramping trade with Oil majors and oil traders.

This role typically includes ensuring the maintenance, repair, and compliance of tankers with international regulations, managing budgets, coordinating with equipment maker, shipyards, repair companies and suppliers, and ensuring safe and efficient operation of the fleet. You should be independently assist ship staff in troubleshooting technical issues, and work closely with regulatory bodies, Classification societies, local administration to ensure adherence to SOLAS, MARPOL & prevailing maritime laws and safety standards. Regular overseas trips to inspect ships will be required. Ability to handle occasional work pressure. Ensure assigned vessels are maintained according to Company procedures & International regulations (Class, Flag, USCG, AMSA & other MoUs).

• Ensuring statutory and Class surveys of vessels are carried out in a timely manner. Arrange all Technical repairs/calibration services, safety related Services as per the schedule.
• Work closely with ship staff to ensure that all safety, environmental, and quality procedures are followed and avoid downtime.
• Conduct regular vessel inspections & audits in line with SIRE/TMSA guidelines to identify potential problems and areas for improvement.
• Conduct audits of assigned ships and conduct minimum one sailing visit/ship/year.
• Plan and coordinate vessel maintenance, repairs, and dry-dockings.
• Ensure company PMS is followed and updated and provide technical support to shipstaff as required.
• Monitor and improve the vessel performance, improve efficiency and CII ratings.
• Manage vessel budgets and control maintenance expenses.
• Monitor and review, weekly, monthly, qtrly reporting, etc, from the ships, & ensure that all records are filed in PMS/Share point/ company’s repository.
• Carry out Prepurchase inspection for the target assets and prepare for takeover of vessels.
• Attend and participate in seatrials of yard deliveries and ensure all the observations are closed out.
• Follow up Guarantee Claims of each assigned vessels with Shipyard/makers for successful closure.
• Participate in the projects assigned by the company.
• Guide and assist Technical Supdts, Technical executives and Purchasers.
• Monitor performances of ship staff & appraise Senior Officers / Engineers / Ratings as required.
• Monitoring KPIs of assigned individuals.
• Assist in Crew selection.

Requirements:

• Minimum 4-5 years of experience as Technical Superintendent in a Ship Management/Ship Owner company looking after oil/chem tankers, product tankers. Additional experience of Gas carriers is added preference.
• A minimum of 3 years’ relevant experience as Chief Engineer on Product Tanker
• Able to prioritise workload and handle the ship operations independently.
• Experience in operating ME-C engine, Framo system, BWTS and EGCS.
• SIRE/ CDI inspections.
• Independently carry out the incident investigations.
• Drydocking (including special surveys) and retrofit.
• Proficient in English language.

The Senior Officer, Security is responsible for protecting assigned premises, assets, and personnel. He is expected to detect and deter potential threats. His duties include performing access control, conducting security screening, attending to enquiries from stakeholders, patrolling and guarding premises, and loss prevention of guest/company assets as well as managing incidents and emergencies.

He may be required to work in rotating shifts and must be physically fit. He is expected to be vigilant, decisive, and possess effective communication skills. He must be well-groomed and pleasant when interacting with stakeholders.

Job Description

Perform access security functions
- Attend to enquiries a from guests
- Conduct security screening of visitors, property, or vehicle
- Authorise and facilitate access to property
- Arrange security rosters and duty posts to ensure all access point are being taken care of
- Assist in the manning of the Fire Command Centre

Detect security threats
- Regulate crowd and traffic in property
- Conduct security patrols in premises
- Guard premises
- Handling of suspicious persons or items or cases
- Noted and report irregularities

Manage incidents
- Assist authorities and management in enforcement
- Plan remedial action of incidences
- Request for assistance within guarded premise in the event of emergencies
- Assist in evacuation in the event of emergencies.
- Be responsible for ensuring that the information and records processed (received, created, used, stored, destroyed) on behalf of the organisation are managed in compliance with all applicable legislation, codes and policies e.g. Data Protection, Information Security and Records Management

Team mentorship
- Guide junior loss prevention officers and support them to achieve their targets

We are looking for a Cook to join our team!

As a Cook, we rely on you to:

• Ensure the food quality is always of high standards
• Maintain the food preparation process in alignment with Shangri-La's service and hygiene standards
• Ensure all Health and Safety standards and policies are followed correctly
• Ensure accurate food preparation by checking reservations and events
• Ensure timely set-up according to event orders or reservations

We are looking for someone who:

• Has a passion for Culinary
• Enjoys interacting with people
• Enjoys being challenged
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

The F&B Ambassador will be responsible for assisting in the restaurant operations to ensure that the guest experience, beverage quality and departmental revenue and profit goals meet its highest standard. He or she will report directly to the Restaurant Manager.

• Greet and guide customers to their tables and assist them in seating
• Manage a waiting list and seating chart
• Print special occasion menu and set up table accordingly
• Check table arrangement before and during service, ensuring table requests are met whenever possible
• Check on guests regularly to ensure their satisfaction and promptly resolve any issues or concerns.
• Coordinate with bartenders to serve beverages and ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Assist with general cleaning tasks such as sweeping, mopping, and sanitizing workstations and dining areas.
• Monitor and restock supplies as needed, such as napkins, straws, and condiments.
• Collaborate with kitchen and bar staff to address any issues or special requests from guests.
• Any other ad-hoc duties as assigned

Requirements

• No experience needed, training will be provided.
• Excellent communication and interpersonal skills.
• High initiative and positive attitude.
• Able to multi-task and work in a fast-paced environment.
• Willing to work on weekends, public holidays, and rotating shifts.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.
• May be required to work weekends, and/or holidays, depending on business requirements.

We are looking for a Service Centre Associate to join our team!

As a Service Centre Associate, we rely on you to:

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Responsible to handle a portfolio of clients and provide payroll and a full suite of accounting services to clients in different industries.

Duties & Responsibilities

• Proficient understanding of Singapore Financial reporting Standards (SFRS), Singapore payroll compliance and Singapore Goods and Services Tax (“GST”) regulations
• Manage several portfolios of different complexities and from various industries
• Liaison with clients’ stakeholders, statutory service providers such as auditors, tax agents and/or other external parties on matters related to your work scope
• Ensure accuracy, due care, project management and timely delivery when providing the following services as stated in the respective Letter of Engagement with clients:

1. Setup of computerized accounting system and Chart of Accounts (“COA”);

2. Preparation of monthly/quarterly/half-yearly/yearly management statements;

3. Liaison with auditors for the finalization of year end audited accounts,

4. Filing of GST Application;

5. Preparation & Filing of quarterly GST returns;

6. Preparation of Unaudited financial statements;

7. Preparation of financial statements in XBRL format;

8. Provision of accounting administrative services;

9. Preparation of payroll services.

Others

• Manage billings and collections
• Fulfil any other duties as and when assigned by the seniors, managers and director

Job Holder’s Specifications

• Possess a Diploma/Degree in Accountancy or qualifications in professional accounting
• Has at least 1-2 years of relevant experience in an accounting firm, preferably in an outsourcing services environment
• Possess good business sense and ability to relate well with clients
• Able to multi-task and work under pressure to meet specific timelines
• Possess good communication and excellent interpersonal skills
• Must be proactive, analytical, committed and take ownership
• Possess the interest to learn/upgrade to new skills/technologies
• Accounting software hands-on knowledge will be an added advantages

Business Analyst - Enterprise Document Workflow Migration

About the Role:

We are seeking a highly skilled and experienced Business Analyst to play a crucial role in the migration of our enterprise document workflow from FileNet to Siebel. This role will involve collaborating with technical teams, business stakeholders, and end-users to ensure a smooth and successful transition.

Responsibilities:

Requirements Gathering and Analysis: Elicit, analyze, and document business requirements related to the document workflow.

Identify and document functional and non-functional requirements.

Collaborate with business stakeholders to understand their needs and pain points.

Process Design and Improvement: Analyze current business processes and identify opportunities for improvement.

Design and document new processes to optimize workflow efficiency and effectiveness.

Develop process flows, data flows, and other relevant documentation.

Data Analysis and Mapping: Analyze data from the existing FileNet system to identify data migration requirements.

Develop data mapping rules and strategies to ensure accurate data migration.

Work with technical teams to ensure data integrity and consistency.

Testing and Validation: Develop test cases and test scripts to validate the functionality of the new system.

Participate in user acceptance testing (UAT) and other testing phases.

Identify and resolve defects and issues.

Change Management: Develop and implement a change management strategy to minimize disruption and maximize user adoption.

Provide training and support to end-users throughout the migration process.

Communicate effectively with stakeholders at all levels, keeping them informed of project progress and potential impacts.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Experience in business analysis and requirements gathering.

Knowledge of enterprise document workflow solutions, such as FileNet and Siebel.

Understanding of data analysis and data mapping techniques.

Proficiency in using business analysis tools and techniques.

Ability to work independently and as part of a team.

key skills:

Enterprise content management - FileNet, Migration experience, Banking domain experience, 8 to 10 years of experience with ECM-FileNet.

Our client is currently looking for a dedicated Business Development Executive to join their reputable law firm based in Singapore. As a Business Development Assistant Manager, you will be an integral part of the firm's growth and client outreach strategies. Your responsibilities will include identifying new business opportunities, nurturing client relationships, and developing marketing initiatives. Working closely with the legal team, you will contribute to the firm's continued success and play a pivotal role in achieving their business objectives.

Key Requirements:

• Educational qualification of at least a Polytechnic degree or higher.
• Training provided
• Bilingual proficiency in both English and Mandarin is essential. Strong Mandarin proficiency is preferred, especially for handling Mandarin-speaking clients.
• Prior experience in sales or customer service, such as roles in cabin crew, banking, property, insurance, or hospitality, is considered an advantage.
• Ability to excel in a fast-paced work environment.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Zach Ng Hooi Mun (R24122942)

Location: Novena

Working days/hours:

Mon - Friday : 8:30am - 5:30pm

Sat half day 8:30am - 12:30pm

Job scope:

• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.

Requirements:

• Past healthcare work experience is an added advantage.

• Minimum "O" levels, 2 years of customer service related working experience.

• Requires computer literacy, good in mathematics, good communication skills, and excellent service orientation

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide.  We have offices in London, Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose: 

Responsibility for underwriting performance of assigned team, staff management, motivation, and development.  To provide underwriting, technical support, assist in the development and management of a profitable business according to the Company business plan. 

Key Responsibilities:

• Responsibility for underwriting Members in Southeast Asia, Japan, and Australasia.
• Manage the development of the business within assigned areas of responsibility and identify areas of additional service that will add value to the Member/Club relationship within agreed parameters of existing and potential business.
• Handle underwriting tasks in line with company procedures.
• To initiate loss prevention action where necessary.
• Produce required Management Reports as necessary.
• To operate effective risk management and credit controls.
• For implementation of Underwriting policy within authorised parameters.
• Provide effective communication of underwriting issues within the assigned underwriting team. To allocate monitoring and supervision of underwriting work to ensure that service levels are met.
• Ensure all members of the assigned underwriting team adhere to company wide operating procedures.
• Assist and help to develop team knowledge and skills – CPD.
• Conduct annual appraisals of direct reports (with Head of Underwriting for Syndicate)
• Assist the Managing Director for Asia Pacific, Head of Underwriting, and Chief Commercial Officer in identifying and planning business targets and to execute on the same, building the book of business in line with the Company aims.
• Liaise closely with existing Members, prospective targets, and the broking community in advancing the Company aims.
• Encourage and support an environment where a process of continuous improvement can flourish and foster the Company culture.
• Ensure that all files confidential records, are maintained in accordance with company policy.
• Attend training and to develop relevant knowledge and skills.
• Travel will be required as necessary both regionally and to our global office network.
• Representation at industry events and speaking requirements where necessary.

Person Specification:  

•  Proven Underwriting management experience gained from working at another P&I Club and/or marine insurer, marine insurance broker or shipowner.
• The ability to mentor and inspire team members, including the ability to develop underwriting expertise, training, and development.
• Outstanding communication skills, including negotiating, presenting, and reporting (written and verbal)
• You will be a thought leader with the ability to acquire new business, develop existing business relationships both internally and externally.
• Be aware of current market issues, well-connected and able to build relationships with brokers and Members.
• Degree educated.
• Eligibility to work in Singapore preferred or alternatively a willingness to relocate.
• Proactive and able to use own initiative. 

• Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare and a competitive wellbeing subsidy,

Company Values

Mutuality ensuring fairness amongst Club Members

Integrity upholding high ethical, legal, and regulatory standards

Safety and Sustainability contributing to safety of life at sea and the preservation of the environment

Transparency building strong relationships based on trust and open communication

Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers

Collaborative embracing flexibility, diversity, and inclusivity

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**