Responsibilities

• Discuss, propose, and manage renovation projects with prospective clients.
• Design and handle sales presentations to clients.
• Liaising and meeting with clients, contractors, and suppliers on various stages of renovation works.

Qualifications

• Candidate must possess at least a Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• Required language(s): English
• Preferably Entry Level specialized in Sales - Retail/General or equivalent
• All candidates are welcome to apply.
• Open to all experiences.
• Training is provided.
• Interest in the renovation industry is a plus.

Job Description

“Meet the People Behind the Scenes ”

We are an energetic and enthusiastic team that is always seeking to provide our customers with top-notch financial service similar to what you would receive from a private bank. It is our sincere belief that each customer is unique, and we strive to consistently amaze everyone who visits our branch. Working together, we emphasize teamwork to create a positive first impression on our customers. As the face of our organization, this role is of paramount importance to us.

"A Preview of the Role"

Our Customer Experience Ambassadors represent our company in a friendly, welcoming way. Wearing a friendly smile is important, but it goes beyond that. As an integral part of our business's front-end, you ensure that our customers feel exceptionally well cared for and that our business operates at its peak efficiency. It is your responsibility to maintain our professional image, to deliver excellent customer service, and to ensure that each customer's journey with us begins smoothly.

"Day-to-Day Activities"

A key part of your daily duties includes the following

• Provide financial solutions for clients through an understanding of their financial requirements
• Assist new customers with the application process
• Conduct eligibility checks on applicant’s application
• Provide clear and coherent explanation of loan contract terms, products and details to clients
• Timely follow up and update loan application status to the clients • Perform corporate and personal loan disbursement
• Schedule appointments with clients to facilitate payment
• Make follow-up calls with customers for better business opportunities
• Maintain a professional and organized environment
• Ad-hoc duties as per assigned by superiors

"Key Qualities"

We are seeking an individual with a friendly and friendly personality who is devoted to providing excellent customer service. To communicate effectively with Mandarin speaking clients, strong computer skills and excellent proficiency in both English and Mandarin are essential. This position also requires the maintenance of a presentable appearance.

"Value -Add Qualities"

Skills that can bring added value to this role include having prior experience with CRM systems, having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

Requirements:

• Possess at least a GCE “O” level certificate.

• Independent, meticulous and detail-oriented

• Good interpersonal and communication skills

Job Description:

• Officer and rating crew planning: this involves assigning and choosing members in collaboration with the Technical Superintendent
• Start briefings for the on-signing personnel and handle pertinent internal and external communications. Track and oversee global crew changes in the most economical way.
• Examine and assess the crew performance reports, and be ready to coordinate or communicate any necessary disciplinary actions with the vessel's command and the Technical Superintendent onshore.
• In close coordination with the insurance department, handle medical crises and cases pertaining to the crew.
• Keep yourself updated on regulatory developments, such as those pertaining to STCW 95 flag state regulations and adhere to the company's protocol.
• Frequent ship trips close to the regional headquarters

Requirements:

• Proactive, ambitious, and enthusiastic individual who is keen to contribute to the creation of a new ship management system by implementing newly developed procedures for crew-related issues.
• Competent communicator who is well-organized, structured, and capable of handling last-minute crew change circumstances with assurance.
• Knowledge of planning and managing employee relations Ideally, you have prior experience in the crewing and shipping industries.
• Speaking and writing English fluently allows you to interact with a global staff of various levels.

Mon - Sat 8am to 5pm

Job Description

• Participate in project design meetings and propose improvements if necessary

• Evaluate potential problems and technical hitches and develop solutions

• Plan and manage team goals, project schedules and new information

• Supervise current projects and coordinate all team members to keep workflow on track

• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored

• Assist in negotiation of sub-contractors packages and preparation of sub-contractor or supplier agreement letters

• Prepare contract documents for control and implementation of contract administration and reviews commercial aspects of contract and agreement with clients & sub-contractors

• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails

• Communicate with clients to identify and define project requirements, scope and objectives

• Adhere to budget by monitoring expenses and implementing cost-saving measures

• Other ad-hoc duties as per assigned.

Requirements

· Possess excellent interpersonal skills and communication skills and a leader to influence

· Efficient, Good Analytical Skills and Able to work independently

· Diploma/Degree/Master in Quantity Surveying/Construction Management or equivalent, recognized universities under the BCA , Possess quantity surveying skills is a plus

· Experience in a marine construction company is favourable

· Proficient in Microsoft Office, MS Project and AutoCad

· Assist Project Manager to ensure project is progressing as planned and is completed on time within budget, contractual and Safety standards.

· Assist PM to ensure all site works are done accordingly to specifications and to relevant authorities requirement.

· Check working drawing, identify discrepancies for resolution.

· Maintain inspection records of works, materials and all completed works.

· Keeping track on variation and claims of contract and cost impact and feedback information to the PM.

· Implement cost control measures to meet project budget.

· Site co-ordination with all concerned parties and to resolve site issues.

· Handle any other ad-hoc duties and tasks assigned

Requirements :

· Candidate must possess at least a PE board recognized degree in Civil Engineering.

· Minimum 2 years on site experience in Civil Engineering and Infrastructure works in Singapore.

· Computer literate with knowledge of MS Project, Primavera, BIM and AutoCAD.

· Ability to work independently and communicate at all levels.

· Advantageous to possess Class 3 Driving License

Role: Business Analyst (workday)

Job Level: 1 - 2 years of relevant experience (L1)

Must have least two years' of Workday implementation experience in a local banking environment.

Job description

Job Title: Functional Business Analyst

Key Skills:

- Business Analysis

- Project Management

- Documentation

Job Objectives

Business Systems Analyst is responsible for managing significant projects (e.g. strategic change management, new business and product initiatives, process re-engineering, etc.), and includes business systems analysis or technical writing. Activities require a broad knowledge of the organization and its key functions.

The Business Systems Analysis focus specializes in acting as the primary interface between Technology and specific business areas, identifying business unit requirements, creating project and process specifications, coordinating with project teams, and ensuring adherence to schedules and budgets.

Key Responsibilities

• Understanding, gathering and documentation of business requirements
• Ability to multi-task on multiple projects
• Working closely with vendors on end-to-end projects
• Assist Project Managers where possible on project deliverables
• Manage Quarterly Change Release process
• Ad-hoc work where required

Key Requirements

1. Hands-on experience rolling out Workday in the role of a Functional Business Analyst - in to at least Indonesia, Malaysia, Thailand, Vietnam for a bank
2. Workday knowledge should include integrations to downstream bank systems, SF learning and recruitment
3. Worked with vendors (like Accenture) on end-to-end projects
4. Practical experience working with users and technical delivery team as part of change releases
5. Participated in SDM governance

Position reports to:

Senior Finance Manager (Singapore)

MAIN RESPONSIBILITIES

• Ensure timely and accurate monthly financial reporting to Management
• Preparation and closing of monthly financial statements
• Responsible for monitoring and tracking receivables due from ship owners, and working closely with owners for collection
• Responsible for accounting processes and tasks (AR, AR, GL, account reconciliations)
• Responsible for accurate intercompany billing and other intercompany activities
• Support forecasting and budgeting of financial results
• Perform monthly variance analysis to identify irregularities, anomalies and areas of improvement.
• Communicate and collaborate with relevant stakeholders on accounting matters to ensure accuracy and timeliness of deliverables.
• Coordinate and liaise with external parties like auditors, tax agents, corporate secretarial agents, government authorities as required
• Comply with statutory and regulatory requirements
• Participate in company and department initiatives to simplify processes, enhance internal controls, and increase efficiency.

REQUIREMENTS

• Minimum 3 years’ experience as an Accounts Executive in a mid-sized organisation. Ship management experience is an advantage, but not essential.
• ACCA/Degree/Diploma in Accountancy
• Good working knowledge of Singapore and International Financial Reporting Standards
• Advanced Microsoft Excel skills
• Familiarity with Microsoft Dynamics GP, or other mid-range accounting systems
• Independent, self-starter, strong in critical thinking, proactive, resourceful, team-player
• Excellent communication skills

Salary will commensurate with qualifications and experience. Interested candidates are invited to e-mail a comprehensive resume to [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $ 3,000 - $4,250

Job Description

1. Business Operation Management

2. As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the

day-to-day operations of the IT Project

3. Work with project team to prepare program level decks and reports

4. Support project team in administrative tasks pertaining to billing and invoicing processes

• Monitor sales performance and proactively identify potential risks and opportunities to ensure the region achieves overall business goals.
• Develop joint business plans with distributors and their respective accounts to expand the channel network and enhance performance in the assigned territories.
• Review and support feedback/inquiries from distributors, end consumers, and the supply chain team.
• Manage and coordinate all sales and marketing activities with distributors, vendors, regulators, pet association, and event organizers.
• Maintain awareness of new developments in the industry, especially in Australia and New Zealand (ANZ).

Requirements:

• Degree in Business Administration, International Business or equivalent
• At least 5 years of experience in regional sales and distributors management role
• Experience in Infant foods, pet specialty or fast moving consumer goods will be preferred
• Profound knowledge in retail and trade operations, category management, margin contributions, and buying practices in Asian markets.
• Good experience in managing distributors, key retailers, and vendors
• Experience in channel management

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• Provide high standard of hygiene and cleanliness within the customer premise

• Practice excellent customer service to customers and colleagues

• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat

• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.

• Carry out general office cleaning duties and perdiodical cleaning duties required.

• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.

• Create great service experiences for customers to achieve our service standard intended

• Manage stock level and maintain neat and organized janitorial/store areas

• Undertake any duties/projects as assigned by the Superior

• Good character and commmunication skills

• Technical skills: Able to use cleaning equipments and operate cleaning machine

• Able to manage fast pace and flexible schedule

• Able to travel to different work sites each day

One of our client is looking for an insurance business analyst who is a Subject Matter Expert in the insurance industry.

Summary:
Highly skilled and experienced Senior Insurance Business Analyst to join our team.
Candidate must have a strong background in insurance business analysis, with at least 7-10 years of on-ground experience.
Candidate would be responsible for analysing insurance business processes & KPIs, identifying best ways to consolidate and map, develop strategies for consolidated reporting.

Key Responsibilities:
Conduct thorough analysis of insurance business processes, focusing on areas such as underwriting, claims processing, policy administration, and customer service, with a keen understanding of the nuances and complexities within the insurance industry.
Drive the identification and development of key performance indicators (KPIs) relevant to insurance operations, ensuring alignment with business objectives and strategic goals.
Utilize a profound understanding of insurance reporting requirements to develop and implement robust reporting mechanisms, providing actionable insights for decision-makers.
Lead the analysis and consolidation efforts in the context of mergers and acquisitions involving two insurance companies, ensuring a seamless integration of systems, processes, and teams.
Collaborate closely with cross-functional teams to elicit and document detailed requirements, define project scope, and articulate business needs for insurance-related initiatives.
Oversee and contribute to the generation of comprehensive business requirements documents, ensuring they accurately reflect the intricate demands of the insurance business.
Facilitate and lead meetings with key stakeholders to discuss insurance business strategies, report on project progress, and address any challenges or concerns that may arise.
Develop and maintain strong relationships with internal and external stakeholders, including business partners, regulatory bodies, and third-party vendors, fostering a collaborative environment.
Share profound subject matter expertise on insurance business processes, trends, and best practices with the team, promoting continuous learning and improvement.

Qualifications:
Bachelor's degree in Finance, Insurance, or a related field, with a solid academic foundation in insurance principles and practices.
7-10 years of progressive experience in insurance business analysis, with a demonstrated track record of success in roles of increasing responsibility.
Deep understanding of insurance & health operations, including underwriting, claims processing, policy administration, and customer service, acquired through hands-on experience in the industry.
Proven ability to generate, analyse, and interpret key performance indicators (KPIs) specific to insurance operations, enabling informed decision-making and strategic planning.
Extensive knowledge of insurance reporting requirements and regulations, with experience in developing and implementing comprehensive reporting mechanisms tailored to insurance business needs.
Previous involvement in mergers and acquisitions within the insurance sector, including experience in consolidating operations, systems, and processes to achieve synergy and maximize efficiency.
Strong analytical skills, with the ability to dissect complex insurance business processes, identify areas for improvement, and develop practical solutions to enhance operational effectiveness.
Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders and foster collaboration across diverse teams.
Proven track record of leading and managing cross-functional projects, from inception to completion, with a focus on delivering results on time and within budget.
Certification in Business Analysis (e.g., CBAP, PMI-PBA) and insurance industry certifications (e.g., CPCU, AINS) are desirable
Demonstrate a commitment to professional development and excellence in the field of Insurance (BFSI).

One of our clients is looking for a candiadte with the below given skill sets:

Highly experienced Senior Business Functional Analyst specializing in Insurance Actuarial Business Analysis with extensive experience spanning at least 7-10 years.
Candidate should possess profound expertise in pricing and actuarial functionalities within the insurance domain.
This role requires a deep understanding of actuarial principles, insurance products, and business processes to effectively bridge the gap between business requirements and technical solutions

Responsibilities:

Actuarial Expertise: Leverage comprehensive knowledge of actuarial principles, methodologies, and techniques to support pricing, reserving, and financial forecasting activities.
Business Analysis: Collaborate with stakeholders including actuaries, underwriters, product managers, and IT teams to elicit, analyze, and document business requirements.
Requirements Management: Manage and prioritize business requirements, ensuring alignment with organizational objectives and regulatory compliance.
Functional Design: Develop detailed functional specifications and user stories, translating business requirements into clear and concise deliverables for development teams.
Data Analysis: Analyze large datasets to identify trends, patterns, and insights that inform pricing strategies and risk assessment.
Solution Evaluation: Evaluate proposed solutions and enhancements, providing recommendations based on business impact, feasibility, and cost-benefit analysis.
Stakeholder Communication: Facilitate communication between business stakeholders and technical teams, ensuring mutual understanding of requirements and expectations.
Testing Support: Collaborate with quality assurance teams to define test cases, validate solution functionality, and support user acceptance testing.
Training and Support: Provide training and support to end-users, ensuring smooth adoption of new systems and processes.
Continuous Improvement: Stay abreast of industry trends, best practices, and emerging technologies, proactively identifying opportunities for process optimization and innovation.

Qualifications:

Bachelor's degree in Actuarial Science, Statistics, Finance, or related field.
Professional actuarial designation (e.g., ASA, FSA, ACAS) strongly preferred.
At least 7-10 years of strong on-ground experience in a business analysis role within the insurance industry, with a focus on actuarial functions and pricing.
In-depth understanding of insurance products, including life, health, general insurance and reinsurance.
Proficiency in actuarial software (e.g., Prophet, AXIS, MG-ALFA) and data analysis tools (e.g., SQL, R, Python).
Strong analytical and problem-solving skills, with the ability to manipulate and interpret complex data sets.
Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
Proven track record of successful project delivery, including requirements gathering, solution design, and implementation.
Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.
Commitment to continuous learning and professional development, with a passion for driving innovation and process improvement in the insurance industry.

Project Manager

Roles and Responsibilities:

• Responsible for P/L for project and timely project execution
• Conduct Project progress meetings & follow-up on timely action.
• Coordinate with the project executive all client "business" related contact/correspondence to ensure consistency of reporting throughout the project lifecycle
• Report to Management and make a dash board information at point in time
• Identify the potential concerns of the project well in advance and address them in an effective manner before it is raises.
• Ensure all costs and risk updates are communicated and incorporated into the overall project reporting.
• Initiate and implement best practices, procedures and standards
• Lead, direct, assist and support construction teams to ensure deliverable processes on time and within the budget.
• Involve in day-to-day activities with customer & Vendors.
• Identify, maintain & monitor the Risk register throughout the project.
• Hold review meeting with vendors & follow up on the appropriate action plan.
• Project close out and hold lesson learnt session.
• Support sales proposal to review costing sheet and optimise the cost as required.

Requirements

• Degree/Diploma in Engineering preferably Chemical/Mechanical/Electrical/Control engineering or related industries.
• At least 5 years of proven project management experience in Oil & Gas / Marine industry.
• Ability to manage time and schedules to meet aggressive deadlines
• Able to work under pressure and tight timeline
• Be able to work at flexible after office hours due to project requirements
• Strong communication skills for contractor and customer management

KPI for Project Manager:

• Within agreed budget
• Commendation Letter
• Avoid delay more than 2 weeks (No LD)
• Ontime progress reporting
• LTI Zero (No Safety Issue)
• Resolution of Customer Complaints within 2 weeks (No Escalation)

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

MAIN FUNCTIONS
Organizes and supports activities for a program, department or initiative.

Performs administrative tasks in support of effort.

Ensures coordination of activities across departments and or individuals.

Provides general meeting support and schedule coordination.

Minimal work direction needed, highly skilled and knowledgeable to the position.

Can potentially supervise others, is expert in the field and have extensive experience in this area of work.
Seeking all arounder - mixture of administrative support, small project management, and other executive support (calendar management, documentation collection, etc)

SKILLS AND QUALIFICATIONS
Excellent written and verbal communication skills

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) invites applications for the position of Project Officer.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is an interdisciplinary school at NTU which hosts world-class education and research programs in organic and inorganic chemistry, physical chemistry, chemical engineering, and bioengineering. We aim to nurture future-ready researchers with the ability to tackle new challenges in chemicals manufacturing, healthcare, energy, food, and other important sectors.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Responsibilities:

• Focus on the NHC catalyzed rapid synthesis of functional products
• Designing and synthesizing catalysts and other molecules, as well as planning and executing chemical reactions, alongside conducting mechanistic studies
• Designing and synthesizing potentially bioactive molecules, and conducting bioactivity and mechanistic studies (with collaborators when needed)
• Responsible for other research and laboratory duties as assigned by the Principal Investigator

Job Requirements:

• Hold a bachelor’s degree in chemistry or a closely related field with a focus on organic synthesis, new methodology development, and the synthesis and biological activity evaluation of functional small molecules.
• Demonstrate a record of successful research in the aforementioned areas, including a history of publications and other related achievements in scientific journals and conferences.
• Showcase proficiency in experimental design, data analysis.

We regret that only shortlisted candidates will be notified.

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

· Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

Job Responsibilities:

• Leading PMO to deliver the regional projects undertaken by the team
• Coordinating and overseeing the execution of Strategic Project deliveries ensuring completion on time and within budget in partnership with project sponsors
• Providing strategic project governance support, monitoring project progress ensuring projects are on track to meet deliveries and deadlines
• Creating reporting and presentations to support updates and progress of Strategic Project deliveries
• Drive decisions to ensure optimal solutions are based on both commercial and business requirements
• Building project book of work and performing high-level project requirement assessment
• Providing necessary update of projects to the management team and project sponsors, etc

Job Requirements

• Minimum 10 years work experience in regional strategic project management with focus on change management
• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond the immediate area of responsibility
• Minimum 5 years’ experience in of corporate banking such as first line coverage
• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation
• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously
• You will be highly organised, with a structured and logical approach
• Regional project management experience
• 1st Line coverage or product business management planning experience
• Experience in offshoring

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10064118

Responsibilities :

• Act as domain expert in both IT and business, technical project manager who focusing on client relationship management, is responsible for building and establishing positive relationship between company's overseas IT and its internal/external business clients.
• In-depth understanding of company APAC ‘s internal/external business clients, continuous communication of clients’ IT needs, able to collect & identify business clients’ pain points, problems and potential demands, then transform them to techinical requirements, ensure the orderly management of IT requirements.
• IT Solution adoption: promote existing IT solutions to business based on need/value. Represents service feedback from the business to IT.
• As a member of company APAC IT team, organize business demands review and IT requirement review meeting, write high quality business requirements review reports and other IT requirements documents.
• According to the company's business development, manage and optimize IT projects, pay attention to delivery efficiency and operating costs, and be responsible for business satisfaction and delivery quality.
• Work with project sponsors to identify project scope, define success criteria, build and manage project budget, and outline resource requirements.
• Break down plans into digestible parts and lead team throughout the lifecycle of the demand including go-live support.
• Effectively communicate with relevant, x-functional stakeholders (business and IT in both HQ and Overseas) regularly to manage expectations and to provide product and project updates on scope, budget, velocity and key performance metrics.
• Engage project steering committee for guidance and key decisions.
• Provide simple, to the point, quality stat using consistently to different audience including executives.
• Identify and manage risks, issues, action items and decisions.
• Foster relationships and collaborate with cross functional teams and different organisation levels including but not limited to business stakeholders, design teams & engineering teams.
• Continuously improve IT product and infrastructure management processes, enhance Speed to Market, such as but not limited to, process optimization, automation, self-service and supportability.
• Define and deliver quantitative and qualitative data driven analytics/metrics to drive and measure product capabilities adoption, customer satisfaction and continuous improvements.

Qualifications :

• Bachelor’s degree in Computer Science. MS/MBA preferred.
• 3+ years of leading and delivering IT project delivery.
• Strong understanding of IT systems, IT planning process and IT project management.
• Demonstrable results in delivering modern, integrated, innovative cloud-based applications.
• Candidate can operate across business and IT team, confident enough to ask questions of both IT and business experts.
• Outstanding communication and presentation skills, both written and verbal, to all levels of an organization.
• Good logical thinking ability, strong data analysis ability, strong insight and judgment on business’s IT needs.
• Strong deliverables management and running meetings for requirements, technical design, progress, and status.
• Familiar with SaaS products and Solutions, experience in Cloud-based IT solution implementation is preferred.
• Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.
• Collaborative, independent, insistent, flexible, and open minded. And you see no conflict in any of these things.
• Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
• Positive by nature, a great team player, and both dependable and autonomous.
• Customer oriented and could work at a very fast pace.
• Problem-solving mindset and adaptability to changing project requirements.
• Eagerness to learn and stay updated on industry trends.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Project Manager

Responsibilities:

Manage technology set up for store renovation / opening and experiential event

• Manage technology set up for SEAO stores renovation / new opening across Fashion brands (Singapore, Malaysia, Thailand, Philippines, Australia)
• Support the business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications.
• Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management.
• Co-ordinate with business team to support IT requirement on 3rd parties hardware e.g. (Traffic counter, CCTV)
• Participation in planning and execution of change management

Leading initiatives around boutique IT standardization

• Standardize process, budget, and IT asset management (device, license control, end of life management)
• Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency
• Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.
• Co-ordination of testing, process change, training, and user communications

Experience / Technical Expertise

• Hands on experience in store technology set up / transformation and retail application implementation.
• Good understanding of retail processes and store operation principles
• Solid experience in working with external contractors from store projects and landlords.
• Experienced in handling multiple store activities across different region, well managed the project deadline, forecast and escalation issues in advanced
• Expertise in retail infrastructure (network, digital workplace) and security fundamentals

Required competencies:

• Project coordination and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
• Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
• Strong negotiation skills and the ability to get results through formal channels and informal networking
• Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
• Confidence and flexibility to often work under significant pressure to deliver effective and high-quality solutions and designs
• Strong “problem resolution” mindset, constantly drive new ideas and challenge the status quo with constructive approach
• Enthusiastic and proven rapid learning capability
• Excellent written and verbal communication skills
• Possess strong financial/business acumen and ability to directly correlate project tasks, associated estimates, actuals and overall project budget forecasting and maintenance
• Most importantly, have a strong passion and is fun to work with!
• Willing to do night work

Company Reg No.: 201131609D | License No.: 11C4684 | Reg No: R1655133, Ashraf Ali

JOB SUMMARY

· Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation

· Facilitating and execution of the revamped Transformation, Technology & Operations (TTO) organisation strategy & change management initiative

· Supporting discussions and decision-making at various forums / committees attended by CTOO

· Support CTOO in identifying, designing & implementation of continuous improvement opportunities in every aspect of our business – constant adaptation to clients’ changing needs; focus on efficiency and productivity; and ongoing investments in our core capabilities.

· Support CTOO to innovate existing business model by linking market changes back to operations, drive cross-bank collaboration and enhance client experience for client growth and higher returns

· Support CTOO to oversee efficient and prioritise delivery of investment portfolio

· Enable our operational capability in a manner than we are constantly listening to our clients, and then continuously testing, enhancing, and personalizing the client experience.

· Support CTOO in enabling a culture where operations function leads an adoption focused mindset on optimizing and automating business processes, particularly with the needs of our clients in mind as they try to forecast their business and foresee the environment in which they operate

RESPONSIBILITIES

Strategy

· As Program Manager identify, design, and deliver initiatives that will contribute to the execution of the revamped TTO strategy & organisation design

· Ensure the design and delivery of initiatives are consistent with the business & functional strategy where appropriate

· Bring significant technology & understanding of agile methodologies, ways of working acumen to bear in the design and implementation of transformation & change initiatives.

· Engage deeply with internal & external stakeholders where appropriate to ensure all change initiatives are reflective of business and industry requirements and fit for purpose in delivering our aspiration as a Technology and Operations function.

Business Processes

· Lead, develop, implement and track business initiatives / projects on behalf of CTOO

· Liaising with business (Commercial & CIB, PvB, Wealth Management, Retail & functional teams viz Technology, Finance, Risk, Compliance, Legal, HR as appropriate) across the bank, support the design, review, and roll-out of Operations scorecards. including the assessment of relevant / applicable metrics, and the coordination of the target setting process for business and individual scorecards.

· Support CTOO in managing & delivering of cost budgets for the team

· Provide input to the development of end-to-end scalable infrastructure and processes to execute business processes.

People & Talent

· Lead through example and help build the appropriate culture and values across the Operations function

· Support CTOO in executing his SMR responsibilities including Reasonable steps through regular review, facilitate in adequate documentation of decision-making process. Continuously engage with SMR Compliance team for advisory & inputs. Example: Regular review of Job description to reflect delegation of appropriate authority, actions as appropriate

Risk Management and Governance

· Prepare reports, presentations, papers, and review material to support discussions and decision making at various forums, mainly for RMT/CMT, CTOO MT, Board Committees, Risk Committees etc,. This will involve consolidating and integrating material from various sources and ensuring the final output is fit for purpose and aligned with CTOO requirements

· Continuously improve business management efficiency by simplifying and standardizing operational processes and procedures. Identify and implement best practices in resources and processes, ensuring consistency and relevancy.

· Work with business and infrastructure stakeholders to identify and prioritise enhancements where applicable, and associated business cases and investments.

· Coordinate and support business engagements or ad-hoc requirements with other teams / partners in the Bank and external parties (i.e. consultants, vendors, auditors, regulators, clients, media/publications, etc).

· Coordinate business meetings and escalations with stakeholders and support functions as required on behalf of CTOO

· Liaising with Corporate Affairs and Brand & Marketing teams, facilitate both internal and external communication on behalf of CTOO (e.g., business update, appointments, team calls, town halls, press release, Bridge, media interviews) as well as brand / marketing related activities (e.g., client events, industry / proprietary forums) etc

Regulatory & Business Conduct

· Support with Regulatory Liaison / Compliance team on continuous assessment meetings with the respective regulator for CTOO. Provide adequate documentation, notes as applicable in consultation with CTOO. Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the CTOO Leadership Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients. Effectively and collaboratively support CTOO to identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Regional / Country MT members and their office

· TTO Management Team Members

· Functions & Business Heads as applicable in the role

· Members of different forums/committees/task force attended by CTOO

· Regulatory Liaison / Compliance team

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore / CTOO SG & ASEAN; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· 5+ years of relevant experience in a BPM role

· Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation

· Previous business management experience is an added advantage

· Ability to engage stakeholders well in both a one-to-one relationship and team environment

· Facilitating and execution of the revamped Transformation, Technology & Operations (TTO) organisation strategy & change management initiative

· Excellent verbal, presentation and written communication skills

Role Specific Technical Competencies

· Budget Management

· Business Analytics

· Business Orientation

· Internal Controls

· Key Performance Indicators

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers