Your responsibilities will include, but are not limited to

• Manage network tool utilizations strategies and benchmark performance to optimize the company’s deployed capital
• Manage and communicate improvement and implementation plan to all relevant levels and functions in Manufacturing
• Optimize capacity of install equipment and lead sites and tool level optimization studies for throughput enhancement
• Collaborate with partners to understand future tool and process roadmaps. Able to assess network capacity impacts of process changes
• Improve financial analyses before capital equipment are purchased through automating metrics optimizations, process flexibility, capacity sharing and equipment repurpose
• Attention to detail and ability to work in situations where changes is fluid
• Ability to spot, question and highlight differences to drive resolutions with relevant stakeholders

Requirements :

• Bachelors’ Degree in Engineering, Computer Science, or a Business-related or quantitative field (Finance, Economics or similar discipline). MBA or Master’s degree is a plus
• Experience turning complex and ambiguous problem statements into structured solution while working in a highly multi-functional environment
• Experience operating independently while maintaining a high degree of organization, control and change management
• Experience analyzing and interpreting data, drawing conclusions, defining recommended actions, and reporting results cross diverse technical and non-technical groups
• Experience working in teams, establishing and maintaining multi-functional relationships
• Experience in a combination of capacity analysis, business analysis or process analysis is advantageous

Work Location

• F16 Taichung, Taiwan
• F15, Hiroshima, Japan
• F10A, Singapore

Join a dynamic team of business managers and support growth of the payment business

As a Vice President in Payments - Business Management, you will be partnering with the Payments Product and Payments Technology organization. You will be expected to promote strategic initiatives and be responsible for financial matters such as financial analysis, decision analytics, and evaluating the performance of businesses covered. You will also be required to take necessary steps to promote change as required. This role will provide you with the opportunity to interact regularly with multiple internal stakeholders in the region and globally, facilitating the execution of business strategy and financial analysis.

Job responsibilities

• Facilitate execution of the business strategy & financial analysis

• Partner in the preparation of strategy decks, business reviews & senior presentations

• Understand revenue/P&L drivers and develop the narrative & KPIs/KRIs around performance and business drivers

• Prepare monthly performance reporting, forecasting process, pipeline management, including expense and headcount trending and analysis

• Develop and implement regional governance frameworks

• Partner with country and global product partners to support key business initiatives and projects

• Actively contribute to an lead the APAC and as needed, Global F&BM agenda (priorities, projects, events)

• Own data-driven analysis to help facilitate decision making with a view to optimize “bottom line” business performance

• Provide strategic analysis, deep dives and reporting to facilitate business progression

• Build effective relationships and work closely with F&BM colleagues and functional partners across the firm

Required qualifications, capabilities, and skills

• Bachelor’s and/or Master’s degree in Finance or Accounting

• 8 plus years experience in a Business Management/Strategy/Product/Business Finance or Trade/Transaction Banking role

• Ability to leverage Business intelligence tools & Data visualization with ability to develop the ‘story’

• Excellent organizational and time management skills; flexibility, ability to prioritize requests and multi-task

• Strong analytical and numeric skills, excellent attention to detail

• Enthusiastic, self-motivated and effective under pressure

• Strong communication, influencing and relationship building skills; team player

• Pro-active and problem solving mind-set with ability to identify issues, communicate and implement solutions

• Disciplined approach to managing processes and controls with a view to improve

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=7c90549832fba8ed2d7cff3feede9abe

Capacity Planning Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Capacity Planning Engineer to forecast sufficient vendor resources for Hosting and Network Services partners.

Responsibilities:

- Develop automation for reporting needs.

- Responsible to Work Queue status reporting and Capacity Reporting

Requirements:

- Proficient in Capacity Planning

- Familiar with report automation

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

6 Days Work

Rotating Shift / Split Shift

Job Responsibilities

• To assist with all operation and administrative duties to ensure a smooth day-to-day operations of the restaurant.
• Extend warm greetings to guests upon arrival and usher the guests to allocated seats.
• Take food and beverage orders and serve them.
• Handle phone enquiries, take guest reservations and review daily reservations booked.
• Handle enquiries and group bookings for baby showers, birthday, anniversary and corporate dining.
• Monitor guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders and tables’ requests.
• Perform cashiering duties as and when required.
• Manage guest relations and handle feedback concerning food and services.
• Work with Marketing Team for marketing strategies and promotions.

Job Requirements

• Candidate must possess at least Diploma/Bachelor's Degree in any field

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

The Management Trainee is a dynamic and developmental role designed for recent graduates or early-career professionals seeking to build a career in management. The trainee will undergo a structured training program to gain hands-on experience across multiple departments, including marketing, sales, operations, and consumer service. The goal is to develop well-rounded managers who understand the various facets of the business and can contribute to its growth and success.

You will also be responsible for:

• Training and Development:
  Participate in a comprehensive training program designed to provide knowledge and skills across various departments of the business.
  Attend workshops, seminars, and training sessions to gain insights into company operations and industry best practices.
  Complete assigned projects and tasks to develop practical experience in different areas of the business.
• Cross-Departmental Experience:
  Rotate through key departments such as Marketing, Sales, Operations, and Customer Service to gain a holistic understanding of the business.
  Assist in the execution of department-specific tasks and projects, providing support to managers and team members.
  Learn and apply departmental processes, systems, and tools to contribute effectively to ongoing projects.
• Project Management:
  Take ownership of specific projects or initiatives within different departments, ensuring timely and successful completion.
  Collaborate with cross-functional teams to drive project objectives and deliver results.
  Monitor project progress, report on key milestones, and address any issues or challenges that arise.
• Performance and Reporting:
  Track and report on performance metrics related to departmental goals and individual projects.
  Analyze data and provide insights to improve processes and drive business outcomes.
  Present findings and recommendations to management based on project results and performance evaluations.
• Strategic Contributions:
  Contribute to strategic planning and decision-making processes by providing fresh perspectives and innovative ideas.
  Support the implementation of new strategies and initiatives designed to improve business performance.
  Assist in identifying opportunities for operational efficiencies and process improvements.
• Team Collaboration:
  Work closely with team members and managers to support daily operations and project tasks.
  Engage in team meetings, brainstorming sessions, and collaborative activities to contribute to departmental goals.
  Build strong working relationships across the organization to foster a collaborative and supportive work environment.
• Professional Development:
  Seek feedback from mentors, managers, and peers to continuously improve skills and performance.
  Pursue additional learning opportunities and certifications relevant to career development and the consumer brand industry.
  Demonstrate a commitment to personal and professional growth through proactive learning and development initiatives.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Marketing, Operations, Finance, or a related field. MBA or advanced degree is a plus.
• 0-2 years of relevant work experience or internships, preferably within the consumer goods industry.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with business software and tools.
• Demonstrated leadership potential and a proactive approach to problem-solving.

It would be great if you have:

• Experience with project management tools and techniques.
• Knowledge of industry trends and consumer behavior.
• Familiarity with digital marketing, sales strategies, or operational processes.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

6 Days Work

Rotating Shift / Split Shift

Job Responsibilities

• To assist with all operation and administrative duties to ensure a smooth day-to-day operations of the restaurant.
• Extend warm greetings to guests upon arrival and usher the guests to allocated seats.
• Take food and beverage orders and serve them.
• Handle phone enquiries, take guest reservations and review daily reservations booked.
• Handle enquiries and group bookings for baby showers, birthday, anniversary and corporate dining.
• Monitor guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders and tables’ requests.
• Perform cashiering duties as and when required.
• Manage guest relations and handle feedback concerning food and services.
• Work with Marketing Team for marketing strategies and promotions.

Job Requirements

• Candidate must possess at least Diploma/Bachelor's Degree in any field

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

1. Design and implement systems for management improvement
2. Organised and have extensive knowledge of leadership optimisation
3. Improving company compliance to policies
4. Designing goals and strategies for reaching them
5. Determining department operations and sizes
6. Planning client retention strategies for company us

1. Lead and maintain proposed cleaning project

2. prepare daily work schedule

3. Maintain all type equipments and machines

4. Repair and trouble-shooting involved equipments in cleaning process

5. prepare daily report to operations manager

6. Able to lead a team of workers and ensures supervision

7. willing to learn how to handle equipment and machines

8. can accept rotating shift. off day may not be weekends

9. Able to undertakes any other duties if needed

10.Must able to work extra hours if needed

11.Must be able to work night shift and splite shift

6 Days Work

Rotating Shift / Split Shift

Job Responsibilities

• To assist with all operation and administrative duties to ensure a smooth day-to-day operations of the restaurant.
• Extend warm greetings to guests upon arrival and usher the guests to allocated seats.
• Take food and beverage orders and serve them.
• Handle phone enquiries, take guest reservations and review daily reservations booked.
• Handle enquiries and group bookings for baby showers, birthday, anniversary and corporate dining.
• Monitor guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders and tables’ requests.
• Perform cashiering duties as and when required.
• Manage guest relations and handle feedback concerning food and services.
• Work with Marketing Team for marketing strategies and promotions.

Job Requirements

• Candidate must possess at least Diploma/Bachelor's Degree in any field

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description
Business Planning Manager (BPM) to APAC Regional Chief Information Officer (CIO) is responsible for supporting APAC Regional CIO, managing 15 countries in Asia Pacific, to maintain the Bank’s Technology & Innovation (T&I) capability and to promote Asia T&I agenda and initiatives in the Bank

Business Planning Management
Provide support to Asia pacific in the provisioning of technology capabilities on the ground and set up a governance and structure for Asia Pacific CIO to effectively lead and manage the team
Monitor financials, budget, and headcount for Asia T&I to align with Group and country agenda
Monitor and track the scorecard performance
Govern the deliverable, submission, follow up actions of different Management committees e.g., Asia Pacific Regional IT Committee, APCF Management Meeting etc.
Manage T&I event and facility, with aim at driving innovation and culture/mindset change. This includes working with branch CIOs in Asia Pacific, Business (e.g., Transaction Banking), functions (e.g., HR, Finance) and T&I stakeholders

Strategy
Provide support for Asia Pacific Regional CIO to develop, implement and track the strategy of technology, including prepare annual strategy paper
Keep abreast with the latest trend of financial industry and MIZUHO initiatives on digitalization and innovation to support the development of strategy on digitalization and innovation
Plan strategically and implement the financial and efficiency deliverable including cost monitoring, budget, and business efficiency
Develop communication strategy to promote Asia Pacific T&I to senior stakeholders includes HO

CIO Office Management
Build and maintain efficient and lean CIO Office to effectively support Asia Pacific CIO
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
Ensure the provision of ongoing training and development, ensure that direct reports are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
Employ, engage and retain high quality people
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Governance
Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Qualifications

• Bachelor’s degree in Finance or Technology. Business Administration or related disciplines.
• A minimum of 10 years’ experience in accounting / banking / consultancy industry, with in-depth knowledge of banking operations, technology, services and products
• Self-motivated, quick starter with high standard of work quality
• Being energetic, passionate, creative, and flexile to lead and motivate to achieve collective goals
• Strong change management, analytical and problem-solving skills with hands-on attitude, not shy away from deep dive if needed
• Strong business sense to understand impact and risks in the Banking environment

Responsibilities

• Design, implement, and update hospital-wide risk management protocols and procedures to ensure patient safety and operational continuity.
• Prepare and maintain comprehensive crisis response plans, ensuring all staff know their roles during emergencies (e.g., natural disasters, pandemics, cyberattacks).
• Identify, analyze, and mitigate risks associated with hospital operations, including patient care, data security, and facility management.
• Oversee the investigation and documentation of incidents, adverse events, and near-misses. Implement corrective actions to prevent recurrence.
• Conduct regular training programs and emergency preparedness drills to ensure readiness in handling crises and risks effectively.
• Ensure hospital practices meet local and national regulatory standards related to risk and crisis management.
• Work closely with clinical and administrative teams to minimize risks associated with patient care and hospital operations.
• Prepare reports on risk assessments, crisis outcomes, and incident responses for hospital leadership and regulatory bodies.
• Develop strategies for ongoing risk reduction and foster a culture of safety and proactive risk management.
• Act as a liaison during crises, ensuring clear communication between hospital staff, patients, families, and external agencies.

Requirements

• At least a Bachelor in any discipline with at least 4-8 years of relevant working experience
• Preferably in industry like healthcare, public setting, large capacity environment / operations
• Strong technical skills of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs,
• Influential and able to inspire and persuade others across all levels of the organization, driving consensus and buy in,
• Possess strong analytical, communication, persuasion, influencing, written and presentation skill
• Ability to take and record accurate notes/minutes in complex meetings,
• Ability to work independently and in a team and across teams with minimal supervision

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Website User Behaviour Documentation:

• Analyse and document the current user journey on the website, identifying key touchpoints, user interactions, and behaviours.

• Map out website features and functionalities, including forms, navigation flows, and user inputs.

• Collaborate with UX/UI and development teams to gather additional insights and ensure documentation accurately reflects the user experience.

• Identify areas for process improvements based on observed user behaviour and document recommendations for optimization.

API Behaviour Documentation:

• Document existing API functionality, including endpoints, request/response structures, authentication, and error handling.

• Work with technical teams to analyse API behaviour, identify dependencies, and ensure comprehensive documentation.

• Create and maintain detailed documentation outlining how APIs interact with the website and other systems.

• Work with developers to identify gaps or issues in API functionality and document solutions or improvements.

Vendor Requirement Clarification:

• Set up and manage calls with external vendors to clarify requirements for integration, functionality, and data exchange related to the website and APIs.

• Develop a clear agenda for vendor calls and ensure that all relevant questions are addressed during meetings.

• Document and communicate vendor responses and requirements clearly to internal stakeholders, ensuring proper alignment.

• Follow up with vendors to resolve any ambiguities or discrepancies and ensure that all technical requirements are captured accurately.

Collaboration & Communication:

• Work closely with internal teams, including product owners, developers, QA, and UX/UI designers, to gather insights and ensure alignment on website and API requirements.

• Provide clear, detailed documentation that is easy to understand by both technical and non-technical stakeholders.

• Act as the point of contact between internal teams and external vendors, ensuring smooth communication and effective problem-solving.

• Ensure that all documentation is regularly updated to reflect changes in user behaviour, website features, and API functionality.

Required Qualifications:

Education: Bachelor’s degree in Business Analysis, Information Technology, Computer Science, or a related field (or equivalent work experience).

EXPERIENCE:

• 3+ years of experience in business analysis, with a focus on web and API documentation.
• Strong experience working with external vendors to clarify requirements and document technical specifications.
• Proven track record of creating clear, concise, and detailed documentation for both technical and non-technical audiences.
• Hands-on experience with documenting API integrations, web behaviours, and user flows.

SKILLS & KNOWLEDGE:

• Solid understanding of web technologies (HTML, CSS, JavaScript, APIs, RESTful services, etc.).
• Proficiency with business analysis and documentation tools (e.g., JIRA, Confluence, MS Visio, or similar platforms). Experience with API testing tools like Postman or Swagger, and knowledge of common API protocols (REST, SOAP).
• Familiarity with web analytics tools (e.g., Google Analytics, Hotjar) to analyse and document user behaviour.

SOFT SKILLS:

• Strong communication and interpersonal skills, capable of interacting with both technical and business stakeholders.
• Excellent organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Detail-oriented with a focus on accuracy and completeness in documentation.
• Strong analytical and problem-solving skills, with the ability to break down complex systems and processes.

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 4 years of working experience as Business Analyst

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• A driven and motivated personality with an ability to learn and apply Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

At Kplass, we are dedicated to improving lives through innovative medical solutions, specializing in patches for cough, pain relief, and more. Our commitment to quality and innovation positions us as a trusted partner in healthcare.

Role Overview

The Business Manager will play a key role in driving the growth and operational efficiency of Kplass. This individual will lead business strategies, manage daily operations, and build partnerships to expand market presence. The ideal candidate is entrepreneurial, results-driven, and passionate about healthcare solutions.

Key Responsibilities

• Strategic Leadership: Develop and implement business strategies to achieve revenue, market share, and profitability goals.
• Operations Management: Oversee daily operations, ensuring efficiency and alignment with company objectives.
• Team Leadership: Manage and mentor team members, fostering a high-performance culture.
• Market Expansion: Identify new business opportunities, partnerships, and markets for growth.
• Financial Oversight: Prepare and manage budgets, forecasts, and financial reports to ensure sustainability and growth.
• Compliance: Ensure compliance with regulatory standards in the medical industry.
• Customer Relations: Build and maintain strong relationships with key customers, stakeholders, and partners.

Qualifications

• Education: Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA is a plus).
• Experience: Proven experience in business management, preferably within the healthcare or medical products industry.
• Skills:Strong leadership and team management capabilities.
  Excellent communication, negotiation, and interpersonal skills.
  Analytical and strategic thinking with problem-solving abilities.
  Knowledge of regulatory requirements in the medical products sector.
  

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact in healthcare.

At Kydon, we are a collective of individuals who adhere to the notion that education can enhance human potential. Each knowledge, skill, experience, or epiphany is achieved one-by-one. Learning fosters the soul, enhances the mind, and strengthens the hands for the work. As an individual, business and community, value is instilled through learning.

In this era of accelerated digitalization, the channels for learning and modes of learning delivery have undergone substantial growth. Our objective at Kydon is to harness technology and innovation to provide the most effective training and learning solutions for organizations and individuals who train and teach. We aspire to be their leading learning partner, fostering positive impact and difference in our world.

We are currently seeking a Business Analyst to join our team. The Business Analyst for the Solutions Team at Kydon plays a pivotal role in driving the development and implementation of cutting-edge learning and workforce development solutions. This role involves working closely with clients, internal stakeholders, and technical teams to analyze requirements, design functional solutions, and ensure seamless delivery of impactful projects. The Business Analyst will be instrumental in translating business needs into technical specifications, enhancing Kydon’s product offerings, and supporting client success.

Key Responsibilities

Client and Solutions Alignment

• Engage with clients to gather and document requirements, ensuring alignment with their learning and workforce development goals.
• Translate business needs into detailed functional and technical requirements for the development and delivery teams.
• Develop solution designs and proposals that meet client needs and align with Kydon’s strategic objectives.

Project Support and Delivery

• Collaborate with the project team to ensure requirements are clearly communicated and understood by all stakeholders.
• Assist in planning and coordinating project timelines, deliverables, and milestones.
• Conduct testing and validation to ensure solutions meet client and business expectations.

Business Process Analysis

• Analyze client business processes and identify areas for improvement and optimization.
• Design workflows, use case scenarios, and process maps to support solution development.
• Provide insights and recommendations to enhance operational efficiency for both clients and internal teams.

Stakeholder Communication

• Act as a liaison between clients, the Solutions Team, and technical teams to ensure smooth communication and project execution.
• Facilitate client workshops and presentations to gather feedback, validate requirements, and demonstrate proposed solutions.
• Prepare comprehensive reports and documentation to keep stakeholders informed of project progress.

Continuous Improvement

• Monitor industry trends and best practices in learning and workforce development to inform solution designs.
• Provide feedback to the product and development teams to enhance Kydon’s solutions portfolio.
• Identify opportunities to standardize and improve internal processes within the Solutions Team.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Information Systems, Education Technology, or a related field.
• 2+ years of experience in business analysis, solutions consulting, or a similar role (experience in EdTech, LMS, or SaaS solutions is a plus).

Technical Skills

• Proficiency in business analysis and process mapping tools (e.g., Lucidchart, Visio, Jira, Confluence).
• Understanding of software development lifecycle (SDLC), Agile methodologies, and solution delivery frameworks.
• Familiarity with learning technologies, workforce development tools, or LMS platforms is advantageous.

Soft Skills

• Strong analytical and problem-solving abilities with a keen eye for detail.
• Excellent communication and facilitation skills to engage effectively with clients and cross-functional teams.
• Ability to manage multiple priorities in a dynamic and fast-paced environment.
• A proactive and collaborative mindset focused on delivering value to clients and stakeholders.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

Main responsibilities

• Executing Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Designing and executing the test cases for the IT business requirements
• Defect reporting and triage
• Supporting test automation for the design/execution/maintenance of the automated test suites
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Job Requirements:

• The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications) with hands-on experience in Global PayPlus (GPP) payment engine (version 4.6.24 and above).

Key Functional Skills

• Experience of working on cross border payments processing system or Payment Engine. Hands-on experience in GPP payment engine
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 and SWIFT. Experience with payments field/value mapping and validations.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Payments. Also, experience on handling R-Msgs.
• Proficient in Functional & System Integration testing of banking and financial applications, User Acceptance Testing (UAT)
• Strong understanding of SDLC and Software Testing LifeCycle
• Break FSD & EPICs into developable stories for developers by creating linkage & traceability of requirements.
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD).
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements.
• Should be experienced on Agile tools (Atlassian), BA tools (MS Word, Excel, MS Visio), QA tools and standard documents
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

【Responsibilities】

1. Lead the team to achieve the company' s performance goals,

2. Develop customer resources through multiple channels to ensure business growth,

3. Maintain the customer management mechanism for the company and maintain customer relationships,

4. Collaborate with relevant internal departments to provide satisfactory services to customers.

【Qualifications】

1. Over 10 years of experiences in business development within the shipping industry, and more than 3 years of team management experiences.

2. Possess plenty of industry knowledge and marketing experiences, understand

customer’s and competitor’s dynamics.

3. Familiar with financial management knowledge, including financial settlement, cost control and tax planning.

4. Excellent communication skills and negotiation skills,and good at business strategy formulation, contract management, price negotiation, and market research.

【Responsibilities】

1. Familiar with market dynamics, expand new customers，

2. Collect, organize, and analyze customer information to support the development of strategies for clients，

3. Assist the business director in formulating work plans according to shipowner’s needs, break down marketing tasksand track progress，

4. Regular communication with clients, respond to client inquiries, conduct regular follow-ups with clients to understand their needs and feedback, resolve client issues, and improve customer satisfaction.

【Qualifications】

1. Familiar with the entire process of crew recruitment, training, dispatch, and management, with a solid foundation in the industry，

2. Master the core concepts and skills of customer relationship management customer segmentation, demand analysis, satisfaction improvement, etc.，

3. Able to use marketing tools, such as SWOT analysis, PEST analysis, etc., to

develop effective market expansion plans for the company，

4. Possess excellent communication and coordination skills, able to communicate effectively with clients, crew members, and internal teams to solve various problems，

5. Skilled at getting customer needs, providing personalized solutions, and enhancing customer satisfaction.

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Business Process Mapping and improvements.
• Experience in writing user stories/requirement specs.
• Basic Data Analytics. Experience in Financial Markets
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)
• Experience in Credit derivatives or debt instruments

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

Responsibilities:

• Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;
• Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;
• Maintain Project Management Office, track documentation and monitoring of progress;
• Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;
• Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and
• Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience as IT System/Business Analyst;
• Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;
• Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and
• Experience in Cloud technologies like AWS, Azure etc (preferred AWS).
• Cloud Certification from one or more Cloud Service Providers (preferred AWS);
• Experience in SDLC-related projects in the past
• Knowledge of application security and best practices in application development standards and methodologies; and
• Good knowledge of testing methodologies with working experience in performing various application and systems testing.

Job responsibilities

• Issue quotations, prepare Bill of Quantities based on customers’ requirements
• Handle all incoming inquiries through phone, email, online channels, and walk-ins for all products promptly and efficiently
• Promote products, greet and assist customers in the showroom
• Support and assist Business Managers in the preparation and submission of tender/RFQ/ITQ/RFP and presentation materials.
• Assist in resolving incoming customers’ issues relating to orders.
• Coordinate projects with internal operation teams and manage projects to completion

Job requirements

• Demonstrate effective interpersonal, presentation and negotiation skills
• Possess strong problem- solving skills in devising solutions to meet customer requirements
• Demonstrate excellent verbal and written professional communication skills
• Possess organizational and time management skills to effectively prioritise work to meet established deadlines
• Demonstrate high accuracy in work and strong attention to details
• Ability to work independently and collectively as part of the sales team

Responsibilities:

• Work closely with the Regional Product Manager to define product strategy and roadmap.
• Liaise with Regional Technical Team to ensure deliverables are delivered on time and budget
• Deliver Product Requirement Documents (PRD)s with prioritized features and corresponding justification
• Work with internal parties and external third parties to assess partnerships and licensing opportunities
• Run daily SCRUMs, Sprint Planning and Retrospectives with the respective assigned development teams
• Coordinate and run SIT and UAT Testing throughout the product lifecycle
• Coordinate go-live pre-requisites and be responsible for the launch and support of the product

Requirements:

• Minimum of 2-years experience as an IT Business Analyst, Product Manager or Project Management roles.
• Demonstrated success defining and launching excellent products
• Analytical mindset.
• Exceptional interpersonal skills.
• Excellent written and verbal communication skills.
• Attention to detail.
• Examples and at least one sample of an effective document delivered in the past
• Experience in Draw.io or Microsoft Visio
• [Bonus] SCRUM Master / Product Owner Certifications

Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks for User Acceptance Testing (UAT).
• Monitor task progress, manage risks/issues, and provide resolution support.
• Develop UAT plans, schedules, test scenarios, environments, and data preparation.
• Plan migration schedules and manage related tasks (e.g., data mapping, data cleansing).
• Collaborate with IT and business teams for issue management and progress regularly.
• Plan and promote user tasks for EUC/RPA/Tools.
• Lead user-owned EUC/RPA/Tools as User Task PMO, plan and manage Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Oversee the development team, including resource management and issue solving.
• Monitor progress and report to relevant stakeholders.
• Develop plans for tasks such as training, business rehearsals, customer relations, BCP creation, and regulation/procedure revisions.
• Manage progress, address issues, and provide regular updates to PMO and Area PM.

Basic Requirements:

User Task (UAT):

• Experience in planning and executing UAT, including schedule creation, communication with stakeholders, and issue management.
• Hands-on experience with core banking system projects (including accounting systems).
• Business knowledge in Trade domain.
• Willingness to travel within the APAC region.
• A mindset open to challenges and risk-taking.

User Task (Migration):

• Experience in migration planning and implementation, including data management (e.g., transaction information, fee charge tables).
• Strong knowledge of Trade operations and willingness to travel within the APAC region.

User Task (EUC/RPA/Tools):

• Experience in RPA tools (e.g., UiPath), MS Access, and Excel macro development.
• Experience with CGI system implementation.
• Knowledge of Trade operations and willingness to travel within the APAC region.

User Task (User Support):

• Experience planning and managing user tasks such as training, business rehearsals, and regulatory revisions.
• Ability to support large-scale projects, especially in core banking or the banking industry.
• Strong knowledge of Trade operations and willingness to travel within the APAC region.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) will be an advantage.