Position Summary:
We seek a highly motivated and detail-oriented Software Business Analyst to join our team. The successful candidate will act as a bridge between business stakeholders and the technical team, ensuring that software solutions meet business requirements and goals. The Software Business Analyst will be key in understanding business needs, analyzing processes, and developing functional specifications to drive successful project outcomes. Knowledge of Newgen Software platform, Case Manaement, Business Process automation and document management will be of great advantage

Key Responsibilities:

1. Requirements Gathering and Analysis: Collaborate with stakeholders to elicit, analyze, and document business requirements.
   Translate business needs into clear, detailed, actionable technical requirements or user stories.
   Ensure all requirements align with the strategic goals of the organization.
   
2. Process Mapping and Improvement: Analyze current business processes to identify areas of improvement.
   Design and document workflows, processes, and use cases to optimize efficiency.
   Work with stakeholders to implement changes that deliver measurable improvements.
   
3. Solution Development Support:Liaise between the development team and business stakeholders to ensure alignment on project goals.
   Assist in the creation of functional specifications, wireframes, and prototypes.
   Validate that the software meets business and user needs through testing and feedback sessions.
   
4. Testing and Quality Assurance: Develop and execute test cases to verify that system functionality aligns with requirements.
   Coordinate user acceptance testing (UAT) and gather feedback for system improvements.
   Ensure quality and consistency in software deliverables.
   
5. Stakeholder Communication and Management: Communicate project status, challenges, and risks to stakeholders and leadership.
   Manage expectations by providing realistic timelines and deliverable updates.
   Facilitate effective collaboration among cross-functional teams.
   
6. Documentation and Reporting: Maintain thorough and up-to-date documentation of business requirements, processes, and solutions.
   Prepare reports and presentations for stakeholders to illustrate findings, recommendations, and progress.
   

Qualifications and Skills:

• Education: Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• Experience: 4–6 years of experience as a Business Analyst in software development or a related domain.
  Experience with Agile, Scrum, or other project management methodologies is a plus.
  
• Technical Skills: Proficiency in tools such as JIRA, Confluence, or similar project management software.
  Familiarity with software development lifecycle (SDLC) processes.
  A basic understanding of programming, databases, or software architecture is advantageous.
  
• Soft Skills: Strong analytical and problem-solving skills.
  Excellent verbal and written communication skills.
  Ability to manage multiple tasks and prioritize effectively.
  Strong interpersonal skills to work collaboratively with diverse teams.
  

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required

Responsibilities

This is a 12-month fixed contract, working within the Global Technology Services (GTS) Chief Operating Officer (COO) team, responsible for:

• Coordinating activities and processes required for effective day to day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including Project & Portfolio Management and reporting.

Asset Management:

• Develop and maintain frameworks and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management:

• Ensure all contracts are registered in Sourcing Hub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate Business as Usual contracts management schedule.

Business Management / Project Management Office (PMO):

• Publish report of Change The Bank/ Run The Bank consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing Total Cost of Ownership reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Profile required

Academic Background and Certifications, Experience:

• University degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem-solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset

Behavioral Skills:

• Client - Client focus: I put long term relationship with our clients at the center of my actions, whatever my position
• Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
• Innovation - Technology: I adopt new technologies in the solutions and projects I work on
• Commitment - Sustainability: I strive to develop my skills and knowledge

Mandatory Skills

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, master in Quantitative, CFA or equivalent will be a great plus

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Identifying business needs, analysing processes, recommend solutions to improve efficiency, productivity of a system functionality, subject matter expert

Provide Daily Production Support, including system defect analysis and functional and integration testing.

Mandatory skillsets:

Communication, Critical thinking problem solving, analytical, negotiation time management, data analysis & etc.

At least 2 years of knowledge on general insurance business process.

At least 2 years of working experience in general insurance policy admin system.

Position Overview
We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will possess a strong background in technology business analysis or software development, with a focus on business applications in the investment and banking industries. You will play a key role in bridging the gap between business needs and technical solutions, ensuring successful delivery of projects while fostering collaboration across teams. We are hiring from Mid to Senior Level BA.

Key Responsibilities

1. Business Analysis and Stakeholder Management: Conduct detailed business analysis functions, including gathering and documenting requirements, creating BRDs, FSDs, use cases, and visual models.
   Collaborate with senior-level stakeholders across different business units to align expectations and gain buy-in for proposed solutions.
   
2. Solution Design and Software Delivery: Design and recommend solutions based on in-depth analysis of business processes and technical requirements.
   Support software test planning and execution, ensuring alignment with business goals and technical feasibility.
   
3. Project Delivery and Agile Methodology: Work in an Agile environment, driving project delivery with a strong focus on timelines and quality.
   Contribute to sprint planning, stand-ups, and retrospective meetings to enhance Agile processes.
   
4. Technical Expertise and Collaboration: Utilize hands-on experience with ETL/ELT processes, SQL, API integrations, and database design to support business solutions.
   Work closely with software developers, UI/UX designers, and vendors to ensure adherence to financial application workflows, UI/UX standards, and software engineering best practices.
   
5. Production Support and Vendor Management: Provide production support for business applications, troubleshooting and resolving issues in a timely manner.
   Manage vendor relationships, ensuring timely delivery of project milestones and addressing technical queries.
   

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Minimally 3 to 5 years of relevant experience in technology business analysis or software development, with familiarity in business applications for investment or banking industries.
• Proficiency in SQL, API integrations, and ETL/ELT processes.
• Strong knowledge of Agile methodology, workflow design, and UI/UX principles.
• Experience in documenting business processes, BRDs, FSDs, use cases, and visual models.
• Excellent interpersonal and communication skills with the ability to manage and align expectations of senior stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.

A growth mindset, team-player attitude, and confidence to work independently.

Advantageous:

• Relevant knowledge and experience in Fixed Income, FX, Futures and Options, Derivatives and OTC product, regulations and compliance.
• Experience in data management and operations in public market.
• Experience in data remodeling and migration projects.
  

We're looking for a hands-on Recruitment Business Manager specialising in Technology, Banking, Insurance, or any other adjacent industries interested in working for an international award-winning, recruitment company.

At Gravitas, we can offer you:

• A competitive basic salary
• A market competitive low-threshold commission scheme
• Top Performer accelerator bonuses on top of your commission
• Monthly Friday afternoon off for 'Lunch Club' at Michelin Star Restaurants
• Fantastic Overseas Luxury Holiday destinations such as Dubai, Turkey, Iceland, Lapland, South Africa, Goa
• Work from home policy (1-3 Days/ week)
• Work-cation
• Sabbatical Leave
• Flexible Lunch Hours
• Quarterly team night outings
• Industry Leading Training Programmes - from Senior to Management

As an experienced recruiter, you will

• Capitalise on your existing specialisation and combine that with our historical clients to bring in new business and continue upkeeping your existing pipeline
• Have future aspirations to lead your own team (we're also open to individual contributors!) within your chosen specialisation, expanding into other relevant adjacent areas that show strong business opportunities
• Partner with supportive and top-billing managers with years of experience
• Join our award-winning "Senior/ Management Development Programme" that focuses on advanced recruitment skills to prepare you for the next step of your career
• Work with a recruitment firm actually built on values: transparency and honesty

If you,

• Have minimally 6 years in agency recruitment
• Have a proven consistent track record of active business development (new client terms signed + account management)
• Have experience managing at least 3 junior recruitment consultants
• Have a strong personal desire to succeed and achieve
• Are a good team player and enjoy a positive, energetic, and driven office culture

Let's chat.

Who is Gravitas?

We are an international recruitment company focusing on Technology, Insurance, and Banking with 8 offices across London, Singapore, Hong Kong, Shenzhen, Germany, and Amsterdam. We have been a true success story of 2021 & 2022 - with both our UK & Asia teams having record breaking years. With our office located in the central business district of Singapore, we are now looking to further expand our team to continue our world domination!

I know the recruitment industry in Singapore is small so if you're curious and want to have a confidential exploratory conversation (no strings attached), reach out to me on LinkedIn.

Job Summary:

We are seeking a skilled Business Analyst / Data Analyst with a strong background in working with multiple data sources and generating actionable insights. The ideal candidate should have expertise in data handling using Excel, with a preference for experience in the Infrastructure domain. The role requires analytical expertise, a proactive approach to problem-solving, and the ability to derive business insights that drive decision-making.

Key Responsibilities:

• Gather, analyze, and interpret data from various sources to generate insights and actionable recommendations.
• Develop, maintain, and automate reports using advanced Excel functions, pivot tables, and charts to track key performance indicators (KPIs).
• Collaborate with cross-functional teams to understand business needs, define requirements, and provide data-driven solutions.
• Identify trends, patterns, and areas for improvement by analyzing large datasets.
• Translate business requirements into clear, concise technical documentation.
• Ensure the accuracy, integrity, and consistency of data across systems and reports.
• Utilize visualization techniques to present data findings effectively to stakeholders.
• Act as a liaison between business units and technical teams, bridging communication gaps.

Preferred Qualifications:

• Proven experience in data analysis and business analysis, preferably in the Infrastructure sector.
• Advanced skills in Microsoft Excel, including formulas, macros, and data modeling.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and presentation skills for conveying insights to both technical and non-technical audiences.
• Experience with other data visualization tools or programming languages (such as Python, Power BI, or Tableau) is a plus.
• Knowledge of data governance and data quality best practices is desirable.

Education:

• Bachelor’s degree in Business Administration, Data Science, Information Technology, or a related field.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Strong experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to comprehend customer business process and requirements and interprret into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) and confident in presenting to partner teams and senior stakeholders.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to independently track multiple issues, effectively manage time and competing priorities to drive results.

· Experienced in project management and agile methodologies.

The Business Analyst will scope, manage, analyse and deliver research data in a fast-paced, performance-driven culture which include but not limited to:

• Conduct research, developing consulting methodology, drafting questionnaires, analysing data, interpreting, and reporting the results
• Provide effective support to the Consulting department (Managers and Senior Consultants), delivering quality research in projects that meets best practice in a timely fashion
• Collaborate and coordinate with internal teams to integrate insight and ensure timely and accurate delivery of research results
• Prepare and maintain project documentation including analysis, reports, user documentation and filing
• Monitor and update department Performance Dashboard
• Assist in proposal preparation based on preliminary data gained from client interaction and/or Request for Proposals (RFPs), Invitation to Quote (ITQ) or other tender documents
• Develop and enhance ways of improving quality of research work within the team to augment competitiveness
• Keep abreast with standards and developments within the various consulting solutions areas to stay informed and ahead of the competition
• Perform any other duties as required by Management

Jobs Skills:

• Excellent written and verbal communication skills
• Work well independently and also in a team
• Strong analytical and organisational skills
• Build strong relationships with colleagues
• Perform duties with broad latitude for judgment
• Identify personal priorities
• Demonstrate enthusiasm
• Deliver work to high standard
• Solve challenging problems
• Be driven to improve yourself and the way things are done
• Ability to perform Primary and Secondary Market Research
• Demonstrate familiarity in Data Analytics, AI and/or RPA
• Quantitative and Qualitative Research Techniques
• Strong proficiency in Microsoft Office Suite, especially in PowerPoint and Excel

Qualification and Requirement:

• Bachelor’s degree or equivalent in a business-related specialisation
• Have at least 2 years in a business/project analyst/consultant role is an advantage

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

Title: Business Analyst

For quick response, please share your resume to [email protected] or WA at +65 92333815.

JD:

The successful candidate shall take on the role of a Data Governance Specialist and support RMG Data Steward on managing Data Quality, Data Discoverability, Data Ownership and Data Access, covering the following:
(i) facilitate alignment across cross-functional teams towards tangible data quality improvements
(ii) ensure issues raised in Data Issues Log in SG and overseas locations are properly followed up, status reported and resolved within expected timelines
(iii) define critical data attributes and data quality requirements

Job duties and responsibilities:
1. Host regular RMG Data Quality forums (including preparation of meeting materials) and represent RMG at Group level Data Issue meetings
2. Organize cross-department discussions to drive and resolve data issues
3. Work with RMG stakeholders to review and improve data quality monitoring reports and processes
4. Participate in data ownership discussion and follow-ups
5. Assist in review and setup of data access for users

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Experience in core banking system projects, including accounting systems and trade-related business knowledge.
• Willingness to travel within the APAC region.
• Strong problem-solving, communication, organizational, and analytical skills.

Specific Tasks

• UAT:Planning and executing UAT, including creating schedules, resolving issues, and validating test results.
  
• Migration:Hands-on migration planning and execution, with expertise in managing complex data.
  
• EUC/RPA/Tools:Proficiency in RPA tools (e.g., UiPath), MS Access, and Excel macros.
  
• User Support:Experience in training, business rehearsal, customer relations, and regulatory updates.
  

Qualifications

• Diploma/Bachelor’s in Computer Science, IT, or a related field.
• Ability to work independently and collaborate in a team.

Job Description

ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of Business Analyst to join our Service Delivery Division. The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Braindge’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks in UAT.Monitor task progress, manage risks and issues, and provide resolution support.
  Collaborate with stakeholders to ensure alignment and success of project goals.
  Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
  UAT issue management (managing tickets) and tracking till solving them
  UAT progress monitoring and reviewing the results
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user task in MIGRATION.Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
  Conduct a migration rehearsal and list up issues and consider how to handle them
  Monitor the progress of migration and manage issues, working closely with IT and business user members.
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user tasks for EUC/RPA/Tools.Planning and Leading User owned EUC/RPA/Tools as an User Task PMO
  Planning of whole schedule such as Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
  Monitor the progress of the user task and manage issues, working closely with IT and business user members.
  Lead development team such as giving instruction, resource management, issue solving.
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user tasks in USER SUPPORT.Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
  Progress management of assigned user tasks
  Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers))
  Regular reporting to Cross Functional PMO and Area PM
  
• Any other duties related to this role.

Basic Requirements:

• User Task (UAT)Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
  Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  Willingness to undertake travel within the APAC region
  Mindset to not fear challenge / undertake risk
  
• User Task (Migration)Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  A person who can manage complicated, multiple data without overlooking
  A person who can judge integrity of several plans
  Willingness to undertake travel within the APAC region
  Mindset to not fear challenge / undertake risk
  
• User Task (EUC/RPA/Tools)Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
  Business knowledge in Trade area
  System implementation experience of CGI
  Willingness to undertake travel within the APAC region
  
• User Task (User Support)Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
  Experience in supporting big projects like core banking projects or bank industry projects
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  Willingness to undertake travel within the APAC region
  
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

Pizza Hut is looking for a passionate, driven, technically savvy and commercially astute Business Analyst to be a key part of our Global Digital & Technology team! You will be responsible for driving growth on our digital platforms (Web, apps, and whatever the future may bring).

Key Responsibilities:

Requirement Gathering:

• Collaborate and communicate with Franchisees to understand and document business requirements, this may involve discussion with third party vendors if integrations are impacted.
• Work with internal stakeholders such as UX Research team, conversion rate optimization team etc to elicit necessary requirements to improve the e-commerce platform

Analysis and documentation

• Analyze and document current business processes and workflows from current state to future state
• Create detailed user stories in JIRA and in the absence of product manager leads the scrum team/ squad in explaining the requirements to ensure user story can meet the definition of done
• Work closely with development teams to translate business requirements into technical specification and in validating technical solutions to meet business needs

Data Analysis:

• Analyze and interpret data to provide insights to support requirement gathering using GA, Fullstory, Data AI and other analytics tools in the suite
• Analyse post-delivery of features, ensuring features meet the original expectations in terms of uplift etc, optimize features rolled out

Communication and training:

• Provide regular updates on progress in absence of delivery lead
• Train the franchisees in adoption of new product features by creating training materials and communicating those through live demonstration

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Information Technology, Computer Science).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with business analysis tools such as Google Analytics
• Ability to work collaboratively in a team environment.
• Minimum two years’ experience in QSR industry, retail industry or consulting is preferred

Must have skills:

• JLPT 1 – able to read and communicate in Japanese and English
• Exposure and hands on experience to Google Analytics is necessary, BI reporting such as DOMO and CX tools such as Fullstory is preferred but not necessary
• Understanding of software development life cycle (SDLC) processes especially in Agile methodology such as Scrum
• Competency in JIRA is compulsory

(Location - BEDOK) - MNC

Job Scope:

This Talent Management role is responsible for creating and implementing integrated strategies that enhance talent performance, development, and engagement. This role involves collaborating with stakeholders to manage talent pipelines, foster employee growth, and design impactful learning experiences. By combining talent management and development functions, this position ensures that employees are equipped and empowered to succeed in their roles and contribute to organizational goals.

**Key Responsibilities:**

**Integrated Talent & Development Strategy:**

Design and implement cohesive strategies that align talent management and learning initiatives to drive business outcomes and employee growth.

**Performance & Growth Enablement:**

Facilitate performance review processes to identify development opportunities and provide actionable career pathways for employees.

**Succession and Workforce Planning:**

Develop talent pipelines and succession plans by identifying high-potential employees and addressing critical skill gaps through targeted development programs.

**Learning Program Development:**

Design and deliver comprehensive learning solutions, including workshops, e-learning, and leadership development initiatives, to enhance employee capabilities.

**Engagement and Retention:**

Implement initiatives to boost employee engagement, promote a culture of continuous learning, and improve retention rates.

**Competency Frameworks:**

Collaborate with leaders to build and update competency models that guide talent acquisition, development, and evaluation.

**Analytics and Reporting:**

Leverage data insights from performance metrics, learning outcomes, and employee feedback to measure success and recommend improvements.

**Technology Enablement:**

Utilize HRIS and Learning Management Systems (LMS) to streamline talent management and development processes.

**Change Management:**

Support organizational change initiatives by equipping employees with the skills and knowledge needed to adapt to evolving business priorities.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
• 3-5 years of experience in Talent Management and/or Learning & Development roles.
• Strong knowledge of talent management practices and learning program design.
• Ability to integrate talent development and learning strategies seamlessly.
• Proficiency in HRIS and LMS platforms.
• Analytical skills to interpret data and drive decisions.
• Excellent facilitation, communication, and interpersonal skills.
• Project management experience with a proven ability to meet deadlines and manage multiple priorities.
• Experience in a multinational or complex organizational structure.
• Strategic thinker with a passion for empowering employee growth and success.
• Collaborative and adaptable in working with diverse teams and stakeholders.
• Proactive problem-solver with a focus on delivering results.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Summary:

• Basic up to: $2300 + AWS + Bonus
• 5 days / 645am-430pm
• Location: West
• Company transport provided
• Good company with good career progression

Responsibilities:

• Develop and maintain production schedules to ensure the timely manufacturing of metal cans.
• Planning one of the production schedule.
• Issue Job Order
• Printing of Labels
• Coordinate with various departments to align production activities with overall business goals:
• Liaise with marketing dept for ongoing sales order and other dept for coil requested.
• Liaise with QC for any damaged or on hold finished goods.
• Liaise with Store on Can delivery.
• Order Processing & Documentation & Records:-
• Responsible for updating daily production efficiency reports.
• Update of incoming shipment, production output, OT Control, wastage report and etc.
• Update ERP system.

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

Job Responsibilities:

• Responsible for planning, scheduling, conducting and coordinating the technical and management aspect of the project.
• Attend site meeting, inspection and monitoring the project progress.
• Ensure the playground work are carried out according to tender specifications/ drawings/ materials/ MOS Co-ordination of sub contractor’s playground work and ensure the work Is on schedule.
• Liaising and attend meeting with all parties involve in the project such As consultant, Main contractor, sub Contractor, supplier, safety Officer to ensure successful Implementation of the project To manage the daily operation of the project execution.
• Arrange CPSI for equipment safety inspection and Epdm impact test Attend BIT, Town Council handover and HDB consultant meeting
• Arrange subcon for touch up, safety rectification work and repairs.
• Prepare all safety documents for each sites Arrange with main con safety for SIC Settle each site safety issues

Job Requirements:

• Diploma/ Degree in Construction Management or equivalent.
• With 3 - 5 years of experience in project management and safety roles, preferably in playground or similar construction industries.
• Workplace Safety and Health Officer (WSHO) certification is a must.
• Knowledge of playground development standards, such as EN 1176/1177, ASTM F1487, or similar international safety standards is an advantage.
• Proficiency in design software (AutoCAD, SketchUp) systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 4 years of working experience as Business Analyst

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• A driven and motivated personality with an ability to learn and apply Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

Job responsibilities

• Issue quotations, prepare Bill of Quantities based on customers’ requirements
• Handle all incoming inquiries through phone, email, online channels, and walk-ins for all products promptly and efficiently
• Promote products, greet and assist customers in the showroom
• Support and assist Business Managers in the preparation and submission of tender/RFQ/ITQ/RFP and presentation materials.
• Assist in resolving incoming customers’ issues relating to orders.
• Coordinate projects with internal operation teams and manage projects to completion

Job requirements

• Demonstrate effective interpersonal, presentation and negotiation skills
• Possess strong problem- solving skills in devising solutions to meet customer requirements
• Demonstrate excellent verbal and written professional communication skills
• Possess organizational and time management skills to effectively prioritise work to meet established deadlines
• Demonstrate high accuracy in work and strong attention to details
• Ability to work independently and collectively as part of the sales team

What you´ll do at BTS

About the role:

At BTS, we turn our clients’ ideas and strategies into results. We do this by designing customized learning experiences that drive innovation, alignment, new behaviors, and performance.

As a Business Analyst, you will work directly with leaders from some of the world’s leading companies, many of whom are the top largest Companies in the region. You will learn how their business works and what their strategies are, and you will play a part in shaping the leadership capabilities of their senior management. BTS consultants also help to develop the skills of thousands of leaders across the globe every year.

What we offer:

• Competitive compensation and benefits package
• Exposure to developing and delivering complex solutions for large corporations from a variety of industries
• International exposure and travel
• Casual and fun professional atmosphere emphasizing freedom, responsibility, collaboration, excellence, and individual growth

Candidates must show:

• 1-2 years of post-undergraduate work experience
• Proven presentation and facilitation skills with a fluent command of English
• Advanced Excel and PowerPoint skills and thorough knowledge of Microsoft Office
• Understanding of finance and business acumen are a plus
• Some functional and/or industry expertise is a plus

JOB SUMMARY

The purpose of the role is to

• To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.

Assist the branch manager in Implementation and oversight of the below responsibilities:

Drive and implement strategies

• Accelerate client acquisition and penetration in target segments
• Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
• Inculcate a robust and deep-rooted service culture
• Ensure accurate and timely delivery of client journeys and scripts.
• Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

Performance Measurement & Tracking

• Responsible for defining strategy for conversion of leads provided by Segment.
• Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
• Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
• Ensure high level of FLC and upkeeping the service standards in our touchpoints
• Ensure deliverables in budget/ scorecards are met
• Ensure contactability ratio of RM to clients

Ensure compliance and familiarity to standards

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
• Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
• Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
• Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
• Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
• Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
• To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
• To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
• Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
• Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
• Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
• Ensure timely completion of CPD hours
• Embed strong 1st line credit and conduct mindset and capabilities
• Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

Financial Objectives

• Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
• Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
• Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
• Deliver against budget/ forecast and ensure business delivery is done with good conduct

People Management

• Coach, equip, empower and energize both the frontline and support staff to deliver the best result
• Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
• Engage Training to address training needs, implement training roadmaps
• Ensure sales channel’s discipline in HR & training related matters
• Be an effective agent of change and role model for talented staff throughout the bank
• Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs

RESPONSIBILITIES
Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Eg: Product managers, IA/IS specialist, Cluster heads & etc.

Our Ideal Candidate

• RNF and CFMAS
• 3 years of experience in Business Management and Retail Banking

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Who you are:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

To you, clients come first (and we like that).

Your background:

• You have a Bachelor's degree from a recognised university or a diploma from a local polytechnic.
• You are interested in financial planning or wealth management. Prior work experience is not a requirement.
• You enjoy interacting with people, are a good communicator and able to conduct yourself professionally.
• You are willing to work on a flexible schedule that includes weekends.
• Candidates with more years of relevant financial advisory experiences will be considered for Senior Wealth Planning Manager or Deputy Team Head job position.

What we offer:

• We offer attractive remuneration and a comprehensive benefits package.
• We also have a recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.
• We will provide you with structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• We have digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Ready to apply? Take the next step.

• Click on the link below to apply and receive an email notification from our AI Chatbot, JIM within 2 hours.
• Interact and complete the mandatory assessments on JIM.
• You will be invited for a face-to-face interview with our Branch Manager and HR if you are shortlisted.