The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

As part of the Hospital and Services Planning team, you will provide support to the Hospital Planning Committee in the planning, coordination, development and management of the new EGH. Your role will include the facilitation of workshops, meetings and discussions to collate users’ inputs for end-user briefs and operations requirements, and the coordination, planning and management of project schedules, budgets, tender procedures, contract arrangements and quality requirements for the project. You will facilitate the full life cycle of project implementation which includes compilation of project briefs, management of design development, costing and scheduling, procurement of contracts and services, sample/mock-up reviews, management of changes and hand-over inspections and commissioning of the new hospital.

Requirements

• Bachelor’s Degree in Architecture, Engineering or equivalent
• At least 2 years of relevant working experience
• Good knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be an advantage
• Excellent communication and interpersonal skills
• Team player with excellent planning, analytical and critical thinking skills
• Familiar with Autocad, Photoshop, Microsoft Office applications and presentation software

Flex Logistics is a fast-growing Healthcare Supply Chain On Demand startup in Singapore. For more details, please visit our website https://www.flexlogistics.sg/. We are in the hunt for a highly driven, motivated and aggressive Management Trainee to join our highly talented team in a fast-growing startup at the early stages of growth.

What you can expect?

Direct exposure and training with Founder and inner workings of a start-up. Potential growth opportunities within the firm

We are looking for?

1. Talented individual who is not afraid of challenges and failure

2. People who is able to work in ambiguous environment

3. Strong entrepreneur spirit and able to think out of the box

How you’ll shape our journey

• Learning all aspects of company’s businesses and to acquire skills needed to assume a management position.
• Provide full spectrum of administrative and operational support in day-to-day business operations and project management.
• Develop and review project plans, track issues, facilitate and coordinate with various team players effectively.
• Learn the management viewpoints, company policies and best practices through assignments and rotations in various business units.
• Study existing work flow and assist with the revising and development of processes and procedures to enhance overall organisational efficiency.
• Provide leadership and direction for the day-to-day activities and planning.
• Manage and evaluate daily operations liaising with internal staffs, contractors and optimize operations.
• Developing, coaching and disciplining staffs.
• Monitor and evaluate departmental financial KPIs, ensuring that cost-control measures are in place, targets are met, and improvements are continuously implemented.
• Ensuring Health, Safety Security and SOP’s requirements and procedures are understood, implemented and compiled by all staffs and external contractors.
• Assist the Accounting and Operations team with fact-checking financial data, resolving discrepancies, and preparing reports.
• Contribute to team and organization’s special projects
• Brainstorm ideas for business development.
• Perform any other reasonable duties as assigned

We are looking for?

· Degree holder in any fields (preferabbly Degree in Accounting, Finance, or any related field)

· No experience required as on job training provided

· Possesses an open mind and willing-to-learn attitude

· Meticulous and have an eye for details

· Talented individual who is not afraid of challenges and failure

· People who is able to work in ambiguous environment

· Strong entrepreneur spirit and able to think out of the box

· Team player with a positive, pleasant & outgoing personality

· Proficient in MS Excel, with advance knowledge in Excel an advantage

· Fresh graduates are welcome to apply

· Self-motivated & results oriented

· Independent & resourceful

· Competent in problem solving & possess strong analytical skills

· Able to multi-task in a fast-paced environment

· Good communication skills

This role reports directly to the Founders and CEO of the firm

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] (WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

Job Benefits:

• 5 days work week, 9am to 6pm

Job description:

• Act as the primary liaison with building management, landlords, and contractors.
• Oversee all facets of office administration and facilities management.
• Ensure uniform administrative standards across multiple office locations.
• Provide support for daily office operations, including equipment maintenance and supply management.
• Identify opportunities to enhance efficiency by optimizing processes and reducing costs.
• Coordinate renovation and relocation projects with landlords, contractors, and property agencies in Asia.
• Manage vendor relationships, including price negotiation, contract management, and agreement reviews.
• Review and confirm the accuracy of quotations and invoices.
• Handle ad hoc projects and tasks as assigned.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Descriptions:

1. Assist Manager to perform warehousing and logistics daily operations.
2. Oversees all inbound and outbound activities, warehouse operations and Organisation
3. Report on any stock discrepancies
4. Setup layout and ensure efficient space utilisation
5. Conduct stock take periodically
6. Liaise with relevant departments on daily operations.
7. Other duties as assigned by management

Requirements :

• Supervising warehouse staff and daily activities.
• Managing, evaluating and reporting on warehouse productivity.
• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Ordering supplies and maintaining suitable inventory levels.
• Checking orders, bills, items received, inventory, and deliveries for accuracy.
• Maintaining records, reporting relevant information, and preparing any necessary documentation.
• Ensuring basic maintenance standards and compliance with health and safety regulations.
• Performing a daily inspection of the warehouse grounds.
• Coordinating and maintaining fleets and equipment.
• Communicating and coordinating with other departments and customers.
• Ability to meet deadlines.
• Good interpersonal & communication skills
• Ability to work in a fast-paced and dynamic environment
• Physically fit and able to handle heavy load goods

• Enforce company policies, procedures, programs and performance standards.
• Supervise staff during operations.
• Manage junior staff and assist other managers.
• Setting targets and analyse sales for the month as well as to assist with administrative duties.
• Responsible to ensure that the service standards of the restaurant are met by all staff.
• Speak to customers and be prepared to deal with any problems or customer feedback.
• Handle customer complaints during Manager's absence.
• Handle non-halal food.
• To ensure a smooth and efficient shift.
• Provide staff with support and training.

Responsibilities:

You are responsible to gather, analyze and formalize user’s business requirements and processes, evaluate the feasibility of implementation and manage the scope of projects. You will also help to manage and implement quality IT projects that are within the scope and ensure timely deliverables that conform to processes and standards. Your main responsibilities are as follows:

• Communicate with system owners, business users and project stakeholders to understand user requirements and business objectives
• Be the bridge between business users and IT team during all phases of SDLC
• Document user requirement specifications including Data Workflows, Mockup UI, Use Cases, Database Schema Design, etc
• Document Test Plans and User Guides that meet business requirements
• Conduct System Demos and provide Training and Testing Supports
• Coordinate & assist in System Integration Testing (SIT), User Acceptance Test (UAT) & IT Implementation Activities
• Identify and implement process improvements
• Identify and propose suitable IT solutions to business requirements, taking into consideration risk and costs
• Provide level 1 technical support to clients
• Plan and manage various IT projects
• Track project progression and provide updates to the project manager

Requirements:

• Diploma in IT related areas
• Familiar with IT ISO audit 27001
• Able to work independently and multi-task effectively, managing several projects concurrently
• Keen to learn and improve oneself
• Knowledge and experience in any of the following programming skills would be advantageous PHP, C#, .Net, MySQL, PostgreSQL, MSSQL, Javascript/HTML/CSS

1. Analyzing Business Needs

• Assess the organization's strengths, weaknesses, opportunities, and threats (SWOT analysis).
• Identify operational inefficiencies and areas for improvement.
• Conduct market research and competitor analysis.

2. Developing Strategies

• Create business plans and growth strategies.
• Develop actionable recommendations to improve processes, increase revenue, or reduce costs.
• Propose solutions tailored to the company's goals and industry.

3. Project Management

• Oversee implementation of new strategies or processes.
• Set project goals, timelines, and budgets.
• Ensure alignment with client expectations and objectives.

4. Advising on Specialized Areas

• Finance: Budgeting, cost analysis, and financial forecasting.
• Marketing: Branding, market entry strategies, and digital marketing campaigns.
• Operations: Streamlining workflows, supply chain optimization, and productivity improvements.
• Human Resources: Organizational structure, talent acquisition, and employee engagement strategies.

5. Data Collection and Analysis

• Gather relevant business data through interviews, surveys, and observation.
• Analyze key metrics and trends to provide evidence-based recommendations.
• Use data visualization tools to present findings.

6. Training and Coaching

• Provide training sessions to employees on new processes or tools.
• Coach leadership teams on strategic decision-making.

7. Monitoring and Evaluation

• Track the progress of implemented strategies.
• Measure the effectiveness of recommendations against KPIs (Key Performance Indicators).
• Make adjustments as needed based on feedback and results.

8. Stakeholder Engagement

• Collaborate with internal teams, managers, and executives.
• Present findings and solutions in a clear, concise manner.
• Facilitate workshops, meetings, and brainstorming sessions.

Skills Required for Business Consultants

• Analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Expertise in relevant industries or functions.
• Proficiency in tools like Microsoft Office, CRM software, and data analysis platforms.

Job Summary

The successful candidate will collaborate with internal teams and stakeholders to gather and understand data requirements while driving the implementation of broad data initiatives across the organization. This role is essential to ensure data solutions align with business objectives and improve overall data quality and usability.

Key Responsibilities

• Collaborate with business stakeholders and engineering teams to gather, understand, and translate data requirements for broader organizational data initiatives.
• Implement scalable data processes that can be reused across similar use cases and adapt to evolving business demands.
• Work with internal engineering teams and external data vendors to resolve technical data-related issues.
• Provide timely and effective support to end users, addressing data-related queries or issues.
• Develop and maintain comprehensive documentation for data management activities, including operating models, processes, implementation designs, and user acceptance test results.
• Monitor and report on the effectiveness of data initiatives, offering insights and recommendations for continuous improvement.
• Stay updated on the latest industry trends and best practices in data management.

Mandatory Skills

• A degree in Computer Science, Information Technology, or a related field.
• Proven experience in data management, including areas like metadata, data quality, and data discovery, with a focus on enterprise-level data products.
• Strong understanding of financial data and data management best practices.
• Familiarity with the complex data security and technical challenges faced by large organizations.
• Extensive knowledge and hands-on experience with SQL, including data storage and management in relational databases such as Snowflake, Microsoft SQL Server, and Oracle.
• Awareness of leading data management trends and practices in the financial industry, particularly those addressing data quality and business-technology alignment.
• Excellent analytical, communication, problem-solving, and documentation skills.
• Ability to work independently and collaboratively in a team setting.

Preferred Skills

• Experience and knowledge of Python.
• Certification in data management or data quality (e.g., DAMA, CDMP) is an advantage

Responsibilities:

As a Power BI Analyst, you will be responsible for analysis and development tasks as part of planning, design, build, or test phases of Power BI-related deliveries. Your day-to-day activities will include analyzing and mapping raw data, defining user requirements, and developing Power BI visualizations. Under the oversight of the Power BI development lead, you may also build queries in Power Query and M, design simple to medium complexity models, write DAX measures, or document best practices in a governance-related engagement.

• Collaborate and manage the team to perform, make team decisions, and engage with multiple teams to contribute on key decisions.
• You will also provide solutions to problems for your immediate team and across multiple teams.
• Advanced proficiency in Microsoft Power Business Intelligence (BI) Desktop is required.
• Microsoft Azure Data Factory and Azure Synapse Analytics, both with advanced proficiency, are recommended.
• Develop innovative Power BI visualizations to effectively present data insights
• Collaborate with stakeholders to gather user requirements and ensure the accuracy of data analysis
• Conduct data analysis and mapping to transform raw data into meaningful insights
• Design and develop simple to medium complexity models using Power Query
• Write DAX measures to calculate and summarize data in Power BI visualizations

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Description
We are seeking a dynamic and experienced Business Consultant/Developer to join our team in the Information Services industry.

In this multifaceted role, you will leverage your expertise to provide strategic guidance and innovative solutions that enhance operational efficiency and drive business growth for our clients.

As a candidate, you will possess a unique blend of consulting acumen and technical development skills, enabling you to bridge the gap between business needs and technological advancements.

You will work closely with various stakeholders to identify challenges, develop comprehensive plans, and implement effective solutions.

Your contributions will directly impact our clients' success, allowing them to navigate the complexities of the digital landscape with confidence.

This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about using technology to solve real-world business problems. If you have a proven track record of delivering high-quality consulting services and developing robust solutions,

we invite you to be a part of our innovative team. Join us in shaping the future of information services and delivering exceptional value to our clientele.

• Responsibilities
  Analyze client requirements and challenges to develop tailored solutions.
  Design and implement innovative development strategies that align with business objectives.
  Conduct workshops and interviews with stakeholders to gather feedback and insights.
  Collaborate with cross-functional teams to ensure project milestones are met.
  Develop detailed project plans, outlining timelines, deliverables, and resource allocation.
  Monitor project progress and deliver ongoing support to clients post-implementation.
  Prepare and present comprehensive reports and recommendations to clients.

Requirements
Master's degree in Business Administration

• With relevant 8 years of experience
• Must work on weekends mostly and must be able to travel whenever needed.
• 6 Days work
• Must be able to liaise with Tamil and Hindi speaking clients.
• Proven experience as a business consultant or developer in the information services sector.
  Strong knowledge of project management methodologies and tools.
  Excellent problem-solving skills and the ability to think critically.
  Proficiency in software development languages and methodologies.
  Exceptional communication and interpersonal skills for client interactions.
  Ability to work independently and manage multiple projects simultaneously.

Responsibilities

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions
• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring
• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Excellent communication skills (verbal and written in English)
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset
• Hands-on experience in SQL
• Jira XRAY knowledge
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong knowledge on Domestic payment systems (RTGS) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine or vendor payment systems.
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities:

• Conduct in-depth financial and operational analysis to identify client challenges and opportunities.
• Develop and implement tailored business strategies, including market entry plans, financial restructuring, and operational improvements.
• Assist clients in structuring and negotiating business transactions and agreements.
• Provide insights and recommendations on compliance, corporate governance, and regulatory requirements.
• Prepare detailed reports, presentations, and proposals for stakeholders.
• Collaborate with cross-functional teams and maintain strong client relationships to ensure project success.
• Stay updated on industry trends, economic developments, and regulatory changes to provide relevant advice.

Requirements:

• Bachelor’s degree in Finance, Law, or a related field.
• At least 3 years of experience in investment banking, consulting, or a similar role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and present clear insights.
• Excellent communication and interpersonal skills to engage with clients and stakeholders effectively.
• Knowledge of Singapore’s regulatory and business environment is highly advantageous.
• Ability to manage multiple projects and meet tight deadlines.
• Good communication skills and ability to work both independently and in a team.

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau

Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Requirements

Mandatory is:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by competitors such as DBS / Citibank etc
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

The business Consultant job description should start with an interesting, eye-catching introduction.Here is an idea of what this introduction may look like:We are looking for a qualified Business Consultant to join our team! As a Business Consultant, you will be responsible for helping our clients reform and improve their operations and support their business by providing various business solutions.In addition, you will undertake and manage projects on behalf of the client’s business when it lacks resources, ideas or motives to perform them in-house.Business Consultant duties and responsibilities
The business Consultant job description should contain the following duties and responsibilities:Plan, organize and manage business projects for clients
Based on clients’ requirements, work on projects related to recruiting, payroll, production, budgeting, promotional campaigns, etc.
Communicate with and meet with clients when needed
Perform initial assessments for each client before the project begins
Collect as much information about the client’s business as possible
Understand clients’ needs and wants
Perform research using shadowing, interviews, surveys, reading reports, etc.
Constantly recommend solutions for improvement
Develop detailed business plans
Determine the project’s KPIs
Track KPIs and prepare reports
Business Consultant requirements and qualifications
The business Consultant job description should contain the following requirements and qualifications:X years of experience as a business consultant or similar role
Critical thinker
Problems solver
Great negotiation skills
Great communication and interpersonal skills
Knowledge of diverse business areas and fields such as IT, Marketing, HR, etc.
Proficiency in MS Office
Familiarity with business management software such as CRM and ERP
BSc/BA in business administration or relevant field
MSc/MA in a specialized business field is a plus
Certified Management Consultant is a plus

Requirements

• Experience of working on cross border payments processing system or Payment Engine. Hands-on experience in GPP payment engine
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 and SWIFT. Experience with payments field/value mapping and validations.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Payments. Also, experience on handling R-Msgs.
• Proficient in Functional & System Integration testing of banking and financial applications, User Acceptance Testing (UAT)
• Strong understanding of SDLC and Software Testing LifeCycle
• Break FSD & EPICs into developable stories for developers by creating linkage & traceability of requirements.
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD).
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools
• Should be experienced on Agile tools (Atlassian), BA tools (MS Word, Excel, MS Visio), QA tools and standard documents
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Principal Responsibilities

Key duties and tasks will include, but will not be restricted or limited to:

• Lead annual Budget and periodic forecasting process
• Lead and standardise flash reporting, financial reporting and Board presentation
• Implement and drive performance management processes (lead indicators / KPI’s) across the region
• Recommend initiatives (sales growth, improvements and reallocations) through commercial understanding, financial and non-financial information with local and external knowledge to maximize the regional operating performance.
• Review prospects for future growth of income and new product areas.
• Actively participate in the development of financial goals, plans, strategies and cost reduction initiatives.
• Support growth of business through acquisitions by assisting with reviews of the financial reports and forecast of target entities, assisting with roll-out of group systems and processes following acquisition
• Assist in preparation of regional presentations to customers – internal and external
• Manage detailed customer, product & contract costing and profitability.
• Communicate management information on a timely basis through ongoing reporting, monitoring and analysis of the historical and projected financial results.
• Communicate the financial results to the managers, supervisors and employees in a manner that focuses business financial improvement.
• Provide measurement and feedback on adherence to targeted financial and non-financial objectives.
• Support and share knowledge with the regional team and in-country Business and Finance teams who you will work alongside and provide ad hoc assistance, as required
• Identify areas of opportunity and provide supporting ad hoc analysis of various operating functions and processes as required.
• Utilize Power BI for dashboard and reporting design.

Safety, Security and Compliance

• Take reasonable care for the health and safety of yourself and of others who may be affected by your actions or omissions whilst at work.
• Co-operate with your manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.

Qualifications

• Bachelor’s degree in business, Finance, Accounting, and/or a related field.
• Fully qualified accountant preferred
• Audit experience, preferably large 4 preferred
• Experience of working in a multi-site, multi-national environment preferred.
• Natural leader with the ability to drive solutions, including efficiency and cost control within a complex business.
• Proficiency with integrated business software (ERP) and Power BI preferred
• Take charge individual with lots of energy and clear sense of urgency.
• Confident in influencing business managers
• Works well under stress with the ability to deliver on time.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• Ability to drive solutions to complex operational and financial issues.
• Strong analytical skills including excellent Excel modelling skills.
• Ability to work in a team-oriented matrix environment that is fast paced and demanding.
• Effective communicator.
• Able to travel nationally and internationally

Location : Singapore

Contract duration : 12 months

Desired experience : Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.

Stakeholder management

At regional level:

· Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

· Collect, analyze and document business scenarios for the use of voice and chat channels

· Understand business interactions with clients and other external counterparties, and their expectations when communicating with Client.

· Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management

· Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

· Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

· Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors

· Technical controls around proper archiving, security and surveillance of channels

At global level:

· Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks

· Obtain validation of APAC plans by global stakeholders through the established governance

Technical Skills

· Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties

· Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems

· Very comfortable with the use of Office tools to draft process and SOP documents, analyse data and track metrics, and present clear and concise updates and executive messages to senior management

· Fluency in Mandarin is a plus as need to communicate with China Region/Counterpart.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Responsibilities

• Perform in-depth analysis around key requirements of the project and trade lifecycle workflows of various products such as Equities, Asset Management, Leveraged Products
• Translating user requirements into detailed functional requirements and user stories
• Conduct meetings and relevant discussions to engage stakeholders in the right perspective and take the task to closure.
• Manage relationships with key stakeholders both internal (Business users, Operations and Support function stakeholders, vendors, development, and other tech teams
• Identify risks & issues and communicate them to the relevant stakeholders in a timely manner – assist with proposing & planning mitigating steps.
• Facilitates Business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications.
• Use appropriate tools like JIRA, SharePoint, Visio etc to ensure that requirements are managed well with in-house and external development team in terms of clarity and implementation.
• Co-ordinate UAT testing with business users by creating the test plan, assisting in issue analysis & resolution.
• Support the transition of the project delivery to go-live and BAU application management team.

Requirements

• Around 5 - 8 years of relevant experience in Banking & financial services
• Experience in at least one of the asset classes such as Equity, Futures & Options, FX, CFD or Wealth Management
• Good knowledge of Trade Lifecycle, Front-to-Back trade flow, Order management system, Post trade processes
• Ability and experience to take ownership of business requirements and manage them through to delivery.
• Ability to accurately translate and document business needs into functional requirements.
• Good exposure to Retail consumer base front end web and mobile platforms with key interest on UI/UX customer journey
• Experience in Agile methodology
• Strong communication and presentation skills

Job Summary:

We are seeking a skilled Business Analyst / Data Analyst with a strong background in working with multiple data sources and generating actionable insights. The ideal candidate should have expertise in data handling using Excel, with a preference for experience in the Infrastructure domain. The role requires analytical expertise, a proactive approach to problem-solving, and the ability to derive business insights that drive decision-making.

Key Responsibilities:

• Gather, analyze, and interpret data from various sources to generate insights and actionable recommendations.
• Develop, maintain, and automate reports using advanced Excel functions, pivot tables, and charts to track key performance indicators (KPIs).
• Collaborate with cross-functional teams to understand business needs, define requirements, and provide data-driven solutions.
• Identify trends, patterns, and areas for improvement by analyzing large datasets.
• Translate business requirements into clear, concise technical documentation.
• Ensure the accuracy, integrity, and consistency of data across systems and reports.
• Utilize visualization techniques to present data findings effectively to stakeholders.
• Act as a liaison between business units and technical teams, bridging communication gaps.

Preferred Qualifications:

• Proven experience in data analysis and business analysis, preferably in the Infrastructure sector.
• Advanced skills in Microsoft Excel, including formulas, macros, and data modeling.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and presentation skills for conveying insights to both technical and non-technical audiences.
• Experience with other data visualization tools or programming languages (such as Python, Power BI, or Tableau) is a plus.
• Knowledge of data governance and data quality best practices is desirable.

Education:

• Bachelor’s degree in Business Administration, Data Science, Information Technology, or a related field.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Strong experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to comprehend customer business process and requirements and interprret into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) and confident in presenting to partner teams and senior stakeholders.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to independently track multiple issues, effectively manage time and competing priorities to drive results.

· Experienced in project management and agile methodologies.