About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Description & Requirements

Requirements Analysis & Elicitation – Preparing Business requirements document.

Experienced in high volumes of functional user stories authoring

Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.

Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.

Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.

Work closely with Technology to ensure proposed solution aligns with requirements.

Monitor and manage risks /issues related to requirements and scope-creep.

Assist in translating business requirements into test scenarios.

Mandatories are:

Experience in Corporate Payments/Transaction monitoring

Candidates should be proficient in

Corporate Banking

Knowledge of scams and their modus operandi

Payment Fraud

Internet Banking

Regulatory and compliance around online payments

Experience in Business Analysis. 5-8 years

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role/ hospitality industry
• Proficient in MS Office Word, Excel will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays

6 working days (5 working days followed by 1 rest day)

2 rotating shifts (10am to 6pm / 2pm to 10pm)

For interested applicant, kindly indicate your notice period and expected salary in your resume.

Job Description & Requirements

Responsibilities

• Assist in overtime and payroll calculation
• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Update and maintain employee records in Info-Tech system
• Coordinate document submission with site staff
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in recommending, sourcing and booking of training courses for staff development
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Able to communicate effectively with local and foreign employees of all levels
• Willing to learn and grow
• Able to work in a team
• Good work ethics
• Positive character and attitude

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West

Job Description:

The General Manager (Business Development) is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
   Conduct market research and competitive analysis to identify opportunities for expansion.
   Analyze trends, customer needs, and competitor strategies to shape business development initiatives.
   
2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
   Negotiate and close high-value deals, ensuring the company’s revenue growth.
   Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.
   
3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
   Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
   Coordinate with senior leadership to define short-term and long-term business goals.
   
4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
   Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
   Identify cost-effective methods to achieve business objectives while maximizing profit margins.
   
5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
   Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.
   
6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
   Ensure all contracts are compliant with company policies and legal regulations.
   Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.
   
7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
   Analyze business development activities, track KPIs, and adjust strategies to optimize performance.
   
8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
   Ensure all business development activities comply with relevant regulations and industry standards.
   

UWCSEA East is looking for a Teacher of Economics and Business Management from August 2025.

The appointee will ideally be able to teach IBDP Economics, our bespoke UWC Economics course which is designed for grade 9 and 10 students, and potentially IBDP Business Management at UWCSEA East Campus. Experience and enthusiasm for teaching the IB Diploma Theory of Knowledge would be an advantage but is not essential.

Main Responsibilities

Teachers will:

• Contribute positively to the collaborative culture of the Economics/Business Department, Humanities Faculty and broader High School teams.
• Construct learning experiences that challenge students, support the diversity of learners in each classroom and demonstrate a strong commitment to concept-based teaching and learning.
• Ensure that assessments support ongoing learning and provide timely, relevant and appropriate feedback to students formatively and summatively.
• Demonstrate effective classroom management that shows an understanding of the academic, social and emotional dimensions and needs of learners.
• Keep parents informed about the learning of their children and be proactive in communicating with parents.

It should be noted that the College is a dynamic and high-energy environment: the rewards are high – but so are the demands on teacher time and engagement.

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• A degree within the sphere of Economics/Business and a teaching qualification are prerequisites.
• Experience or interest in curriculum development is advantageous.
• Extensive experience of teaching IBDP Economics and in supporting the learning of G9 and 10 students with regard to Economics.
• Experience of teaching IBDP Business Management would be desirable.
• An ability to engage with students and to engender enthusiasm for learning. This is a prerequisite for teaching at UWCSEA.
• Willing and eager to participate in the five key elements of a UWCSEA education: Academic; Personal & Social Education; Service; Activities; Outdoor Education.
• Enthusiasm to participate in Professional Development, both that which is mandated by the College and that which is identified by the teacher.
• Pastoral leadership of a mentor group in Grades 9-12.
• On average, an annual contribution of two sessions per week to Activities and/or Service projects.
• Participation in the curricular Outdoor Education experiences which are relevant to their students and a willingness to occasionally volunteer for Outdoor Education trips during school holidays.
• Enthusiasm for teaching within a multicultural environment.
• Flexibility of approach and a collaborative style are essential.
• A commitment to diversity and inclusion alongside a willingness to adapt and develop pedagogy to meet the needs of our range of learners

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Looking for a teacher with the following criteria

. Minimum 15 years experience as a senior yoga teacher.

. Applicants should be able to teach and guide students advance classes like Ashtanga, Arm Balance, Inversions etc.

. Applicant should be able teach and guide students with a wide range of different injuries and conditions like lower back pain, shoulder pain etc.

. He should be able to conduct teacher's training course and workshops.

. Most Importanly, applicant must be very well experienced in Personal Training.

Responsibilities

• Assist in overtime and payroll calculation
• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Update and maintain employee records in Info-Tech system
• Coordinate document submission with site staff
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in recommending, sourcing and booking of training courses for staff development
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Able to communicate effectively with local and foreign employees of all levels
• Willing to learn and grow
• Able to work in a team
• Good work ethics
• Positive character and attitude

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West

Customer Relationship Establishment & Business Opportunity Expansion
•Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.
•Use customer's language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities.
•Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion.
•Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.
•Identify customers decision-making chains, maintain relationships with key decision-making points, and establish long-term operational and technical relationships with customers.

Product & Technological Value Delivery
•Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service,etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
•Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of SA, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

Decision-Making Promotion & Business Opportunity Conversion
•Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuosly.
•Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
•Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system.

Business Support
•Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems.
•Promote rapid iteration of Alibaba Cloud products on the customer-end,and support customers to achieve technical goals.

EA License 21C0430

A Dreamworks Company Pte Ltd

EA Personnel R1988532

Highlight

• Lunch will be provided
• Annual Leave/Medical/Bonus
• 5.5-days work week
• Flexible Off Days
• Salary negotiable

Responsibilities:

Audit Duties:

• Assist in the planning, execution, and finalization of all areas of audit assignments, including statutory and regulatory audits.
• Perform detailed audit procedures, including reviewing financial statements, evaluating internal controls, and ensuring compliance with accounting standards and regulatory requirements.
• Prepare audit reports and communicate findings to management.

Full Set Account and Financial Management:

• Prepare and maintain a full set of accounts, including accounts payable, accounts receivable, general ledger, and bank reconciliations.
• Ensure timely and accurate month-end and year-end closing processes.
• Manage daily financial operations of the entities with follow the financial policies, procedures, and internal controls to ensure the efficient and effective use of organisations funds.
• Monitor and manage budget, expenses, and revenue streams for the entities.
• Prepare financial reports, including balance sheets, income statements, and cash flow statements, for review by senior management and the governing body.
• Conduct regular financial analysis and provide insights and recommendations for financial decision-making.
• Manage and perform the processing of payments to vendors, contractors, and service providers, ensuring accuracy and adherence to payment schedules.
• Monitor and reconcile bank statements, ensuring proper documentation and recording of transactions.
• Budgeting and Forecasting.
• Monitor budget performance and prepare periodic financial forecasts to support strategic planning and decision-making.

Compliance and Reporting

• Ensure compliance with local financial regulations, tax laws, and reporting requirements.
• Prepare and submit necessary financial reports to government agencies, as applicable.
• Assist with annual audits, coordinating with external auditors and providing required documentation and explanations.

Financial Planning and Strategy

• Support senior management in financial planning initiatives, such as long-term financial sustainability, investment strategies, and fundraising campaigns.
• Provide financial insights and analysis to aid in strategic decision-making and goal-setting.

Stakeholder Relations:

• Collaborate with internal stakeholders, including entities' management, committee members, and volunteers, to ensure transparency and effective communication regarding financial matters.
• Maintain positive relationships with external stakeholders, such as banks, vendors, and regulatory agencies.

Administration and Daily Operations:

• Handle day-to-day administrative tasks to support the finance department.
• Maintain accurate and organized financial records and documentation.
• Ad-hoc assignments as assigned and required.

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field.
• Professional certification (e.g., CPA, ACCA) is an advantage.
• Minimum of 2-3 years of experience in accounting and auditing.
• Knowledge of financial principles, practices, and regulations.
• Proficient in accounting software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

• Market Research & Analysis: Conduct competitive analysis, customer surveys, and market research to identify trends and opportunities.
• Cross-Functional Collaboration: Work with engineering, design, marketing, and other teams to gather insights, and support feature development.
• Product Documentation: Help draft user stories, requirements, and feature specifications to ensure clear communication with the development team.
• User Feedback: Collect, analyse, and report on user feedback to help improve existing products or inform the development of new features.
• Data Analysis & Reporting: Support in analysing product metrics, such as user engagement, conversion rates, and feature adoption, to evaluate product performance and suggest improvements.

What we're looking for

• Currently enrolled in a bachelor’s or master’s degree program in Business, Computer Science, Engineering, Marketing, or a related field.
• Strong analytical skills and an interest in understanding data-driven decision-making.
• Excellent communication skills (both written and verbal).
• A proactive, self-starter attitude with the ability to work independently and as part of a team.
• Passion for technology and product development.

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Manager

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player and team leader
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

1. Handle general administrative duties, such as purchasing office supplies, network issues.

2. Preparation & compilations of the relevant documentation/reports, invoices

3. Attend, respond and monitor daily phone and email enquiries

4. Providing support to Manager and other office staff

5. Other duties assigned by the Manager

Job Requirements：

1. Possess at least ITE in Business Administration.

2. At least 1 years working experience in Admin function.

3. Good interpersonal and communication skills.

4. Be diligent, responsible, and attentive to detail.

5. Proficient in MS office.

Description

We are looking for a IT Infrastructure Project Manager to ensure successful delivery and support of Networking related projects for a renowned bank.

Mandatory Skill(s)

• Has 5-10 years of experience in IT infrastructure development and project management, including coordination with onsite and remote teams;
• Experience in IT infrastructure project management, covering areas like Linux, Windows, Middleware, Databases, Networks, Storage, Firewalls, Technology, and Applications;
• Proficiency in various infrastructure technologies, including Cloud, Networking, Firewalls, Citrix, Active Directory, VMware, Monitoring, Storage, Puppet, Graylog, and related technologies;
• Experience driving and coordinating end-to-end regional enterprise-wide IT infrastructure projects (e.g., data center consolidations, hardware migrations, technology refreshes) within the banking industry;
• Ability to work effectively under pressure, particularly during incidents or crises. Adaptable to dynamic environments and capable of managing crisis situations when necessary;
• Ability to work hands-on and manage multiple projects simultaneously;
• Stakeholder management skills to work with regional teams, infrastructure teams, users, vendors, and others to implement solutions;
• Excellent verbal, written, and presentation skills, with strong negotiation and interpersonal abilities.

Desirable Skill(s)

• Experience with cloud-based technologies and container-based platforms;
• Project Management Certifications: Certifications like PMP, Prince 2, PMI-ACP, CSM, PSM.

Responsibilities

• Lead and manage multiple IT infrastructure projects at various stages, ensuring they meet objectives, timelines, and financial expectations;
• Define, document, and manage project execution plans, deliverables, scope, and schedules;
• Oversee project quality, resources, risks, and issues;
• Proactively identify risks and manage dependencies and milestones;
• Ensure all projects adhere to the Bank’s policies and regulatory requirements;
• Foster seamless communication and coordination between multiple technical and functional teams across various locations, ensuring smooth project execution;
• Apply the appropriate project management methodologies, including Agile practices, to ensure successful project delivery;
• Identify project risks and their potential impact, and recommend mitigation measures to stakeholders;
• Manage progress reporting (weekly/monthly) and ensure accurate documentation for ongoing projects;
• Oversee the entire project lifecycle from kick-off to go-live, and continue through warranty and support phases;
• Strong self-motivation, organization, time management, and planning skills.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Roles & Responsibilities

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

The Manager for Market Development & Relationship Management plays a critical role in driving year-on-year revenue growth and fostering long-term relationships with corporate clients and unions who have committed to an S&R account. Working closely with Corporate Sales teams, this individual will be responsible for maximizing account value through upselling and cross-selling initiatives amongst existing clients and providing exceptional support to ensure client satisfaction and retention.

1. Create client relationship building platforms & events:

· Develop, propose and execute strategies to foster strong relationships with B2B clients through tailored events, networking opportunities, and relationship-building platforms.

2. Manage and service key existing S&R accounts:

· Building and maintaining a strong, long-lasting customer relationship with the S&R accounts’ management and their HR representatives.

· Overseeing the S&R account management, serving as the lead point of contact for all account management matters.

· Ensure the timely and successful delivery of the respective S&R account employees’ benefits and engagement programs against committed timelines.

3. Upselling existing customer accounts:

· Responsible for upselling and cross-selling opportunities within existing B2B accounts to increase account value and revenue against targets

· Collaborate with Corporate Sales and B2B marketing teams to develop customized solutions and proposals that address client needs and objectives.

· Implement strategies to expand the scope of services offered to key accounts and maximize revenue potential.

4. Study client feedback & recommendations:

· Gather and analyze client feedback, suggestions, and recommendations to identify areas for improvement and enhancement.

· Communicate client feedback to relevant teams for product development, service enhancements, and process improvements.

· Implement initiatives to address client concerns and enhance overall satisfaction and loyalty.

5. Performance KPIs tracking:

· Establish and track key performance indicators (KPIs) related to customer growth, account management, and loyalty initiatives.

· Monitor KPIs such as retention rates, upsell/cross-sell revenue, and customer satisfaction scores.

· Generate regular reports and updates on performance metrics, providing insights and recommendations for improvement.

Requirements:

• Bachelor's degree in Business Administration, Marketing, CRM or related field
• Proven experience in B2B account management, customer relationship management, or sales leadership roles within the events or related industry.
• Strong interpersonal skills and ability to build rapport and trust with B2B clients and stakeholders.
• Excellent communication and negotiation skills, with the ability to articulate value propositions and influence decision-making.
• Strategic mindset with a focus on driving revenue growth and fostering long-term client relationships.
• Proficiency in data analysis and performance tracking, with the ability to derive insights and make data-driven decisions.
• Experience in developing and implementing customer loyalty programs and retention strategies.
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment

Job Summary:

Business Development Manager (BDM) is responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth. This role focuses on expanding market reach, securing new partnerships, and fostering client relationships to achieve company goals.

Roles and Responsibilities-

• Proven experience in software sales and lead generation

• Able to analyse potential sales and see market conditions

• Meeting new clients, giving demo of our services and closing maximum deals.

• Approaching potential clients through cold calls, emails, networking and social media leads.

• Contributes to team effort by accomplishing related results as needed.

Requirements

• At least 5 Years of working experience in telecommunication industry is mandatory

• Experience with A2P messaging services / CPaaS is mandaory

• Familiar handling B2B or enterprise client especially in IT or Telecom Project in a plus

• Ability to manage accounts and maintain relationships

• Ability to work effectively with cross-functional teams

• Excellent communication, negotiation, and interpersonal skills

• Excellent organizational skills to manage multiple tasks and deadlines effectively.

• A strong focus on customer satisfaction and relationship building is necessary.

Salary & Benefits:

• Competitive base salary with performance-based bonuses.

• Opportunities for career growth and development.

• Flexible working options.

Job Description & Requirements

• Manage and handle documents, records and maintain an organized filing system.
• Perform daily administrative duties, including answering phone calls etc
• Provide general administrative & secretarial support to Project Manager
• Provide support to engineers in compiling report, drawings and project related documents for submission
• Coordinate with engineering, client & contractors to ensure schedules are followed
• Ensure client’s requirements on the submitted documents are fulfilled in a timely manner
• Arrange and attend meetings to record minutes and distribute minutes of meetings
• Disseminate, monitor and track all documents
• Securely backup all documentation
• Abide to the Environmental, Safety and Health regulations (Internal & External)

Qualifications and Work Experience

• Minimum "N/O" level / Professional certificate
• Minimum 2 years of Administrative experience
• Experience dealing with LTA project preferred
• Proficient in MS Office, including Words and Excel
• Ability to work under pressure, multi-task and organized
• Good communication skills with all level and interpersonal skills
• Able to work independently with minimum supervision
• Details-oriented, good coordinating skills.
• Fast learner, positive working attitude.

Job Description:

• Assistant to Project Lead to manage and coordinate with CSIS vendors or Citi business stakeholders inclusive of attending/ initiating meetings and all to ensure we meet the scheduled timeline, stakeholders’ expectations, facilitate on the testing programs for the newly installed security systems
• Conduct site inspections and assesses the condition of the facility as well as propose the necessary requirements per Citi Security Standards
• Coordinate and facilitate our Citi Business stakeholders and provide guidance on the access card submissions and approvals etc.
• Conduct inventory checks for all completed projects, reviewing of floorplan system plotting diagram and updates. Supporting role function on finance administration mainly on project expense tracking
• Leading the execution works onsite, supervising the vendors and may also be the overall lead for small independent project works

Requirement:

• Minimum of at least 1 year working experience
• Minimum High School/ Diploma in any faculty
• Security certifications will be desirable
• Good communication, coordination skills both spoken and written. Able to command and manage vendors/ suppliers
• Must be able to work under a fast-paced environment, aggressive culture, and timeline
• Basic knowledge on security systems i.e. access control, CCTV, IDS
• Fundamentals of physical security and security system installation

Responsibilities:

• Manage all marketing/program activities requests.
• Manage customer's account/ project matters.
• Prepare quotation.
• Follow up project closely and attend to customers’ inquiry.
• Follow up with customers on the development of the project.
• Good presentation skills with ability to hold the interest of audience.
• Manage relationship with internal & external parties to ensure communication objectives are met within schedule, budget & the fulfilment of the projects.
• Undertake ad-hoc duties & projects from time to time.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma/Degree in Mechanical/ Mechatronic/ Manufacturing/ Engineering/ Marketing or equivalent.
• Strong project management skills & marketing strategics.
• Good negotiation & interpersonal skills.
• Strong verbal & written communication skills with the ability to influence and persuade with a positive attitude.
• Self-independent.
• Fast paced environment show creativity and a different way of thinking will be essential.
• Team player with good & positive working attitude.
• Has passion towards marketing business/programme.
• At least 1 year working experience in related field; entry level candidates are welcomed to apply.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Description

You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

You will be expected to be an SME in Program Project Management with expert proficiency.

Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Lead the project team to ensure timely delivery of project milestones.

Ensure that the project is delivered within budget.

Manage project risks and issues and develop mitigation strategies.

Provide regular project status updates to stakeholders and senior management

Requirements

Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con